Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Project Coordinator – Enterprise Applications to join our global IT team and support the delivery of project initiatives and operational governance for our clients and internal stakeholders.
Key ResponsibilitiesProvide project and product support across multiple teams, assisting project teams with documentation and status updates.
Maintain documentation, including project artifacts, process documents, and governance records, ensuring content is current, organized, and accessible.
Track audit deliverables, coordinating evidence collection and due dates with project and platform teams.
Monitor operational governance milestones and adherence to standards across projects and platforms, escalating gaps as necessary.
Manage small-scale Enterprise Application projects and initiatives across Microsoft, work management, and business intelligence platforms.
Develop, define, and execute project plans, schedules, budgets and deliverables. Identify the resource needs for projects, assist in defining project roles. Ensure the timely delivery of projects within the defined scope and budget constraints.
Monitor project performance using appropriate tools and techniques. Provide regular reports on project progress, including key performance indicators (KPIs) and metrics.
Identify and track project risks, including helping develop mitigation strategies and contingency plans. Monitor and report on project risks and issues and escalate as necessary. Facilitate communication between technical teams and business stakeholders.
Engage with stakeholders to gather technical requirements and expectations.
Collaborate with Platform owners and technical stakeholders to understand the roadmap and align product and services vision.
Support feature roll-outs via the approved change management process, including user training and post-rollout support.
Identify opportunities for process improvement. Stay informed on emerging tools, including AI, that can improve project delivery.
Qualifications and RequirementsBachelor’s degree in computer science, Information Technology, a related field, or equivalent practical experience.
At least 2-4 years of general professional experience, including experience with Microsoft technologies such as Office 365.
Experience in project coordination, project management, or team leadership.
Experience maintaining project documentation in SharePoint and supporting audit or governance tracking.
Working knowledge of Office 365, collaboration and work management technologies, such as SharePoint, OneDrive, Exchange Online, Teams, Microsoft Purview, Box, Webex, Smartsheet, Monday.com, etc.
Working knowledge of Office 365 security, compliance, and governance, including familiarity with retention policies, DLP, and legal hold.
Possess a good understanding of JLL business lines and business user personas.
Strong communication and collaboration skills, both verbal and written.
Strong analytical, critical thinking, organizational, and attention-to-detail skills.
Preference will be given to candidates who have PMP or CAPM certification.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
