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Delivery Lead Manager-Messaging Accenture

13.0 - 18.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Delivery Lead Manager at Accenture, your role will involve managing the lifecycle of program operations, ensuring compliance with fraud prevention guidelines and program policies, and contributing to the smooth execution of onboarding programs and operational deep dives. You will be responsible for recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests for non-voice interactions like email, web, and chat. Your attention to detail, process-oriented mindset, and ability to work independently will be crucial in this role. Key Responsibilities: - Manual product activation - Account review & risk flagging - Program audit & policy adherenc...

Posted 1 day ago

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