Program Manager

Role & responsibilities

• RFIs/RFPs/RFQs/RFT analysis for all the government and non-government large and complex project.
• Active involvement from beginning to submission of RFP.
• Preparing pre bid queries from project, delivery, services and billing prospect.
• Capturing & highlight the risks and propose the required/mandatory changes in T&Cs.
• Deep analysis of RFP’s and corrigendum’s for complete contract period.
• Identify & forecast the possible risk and showstoppers to national PC team.
• Create mitigation plan and propose the required/mandatory contingency & deviations.
• Planning and working closely with cross functional teams for Government and Enterprise Bids.
• Check and validate the proposed solution document, partner SOW, delivery timelines, billing, acceptance/testing criteria, SLA parameter, LD/penalty.
• Stitch end to end before bid submission for smooth delivery.
• Support and closely working with bid manager, finance team, sales team, solution team, SCM team, legal team, subcontractors/partners and other supporting functions to respond effectively to RFP/RFI.
• Sharing the RFP synopsis for won cases, partner details and SOW, internal and external critical points with respective circle team.
• Sharing the projections with back-end factory for the prospective cases to ensure their readiness and arrange the resources and inventory.
• Manpower alignment and timely onboard for project success.
• Governance and tracking for the ongoing L&C projects.
• Continuous working on to redefine the bid process.

Key Deliverables

Process Compliance

1. Validate the solution document is designed as per the RFP scope, delivery timelines, testing /acceptance criteria, billing T&C’s are defined as per industry standard.

2. Evaluate & Analyze RFPs – feedback to Sales/ Business Team on risks, SLAs, commercial terms, penalties, other challenges.

3. Validate the technical solution and ensure the compliance from the respective product manager.

4. Sharing the proposed mitigation plan, deviations, contingencies with all relevant stakeholder from commercial, solution & business.

Planning and resourcing

1. Ensure the availability of resources/partner onboard and inventory planning.

2. RFP and PO T&C validation with partner/OEM Agreement.

3. Highlight the customer specific requirement and milestones.

4. All T&C are agreed by customer or covered under the proposed commercials or solution.

Delivery and closure

1. Governance of the project from order logging to project closure.

2. Tracking and meeting the milestone.

3. Highlight strongly and document the ongoing and expected challenges with internal and external customer.

4. Closure and handover of the delivered project to operation team

Skills Required

• Strong analytical ability
• Strong interpersonal and collaboration skills
• End result oriented
• Strong understanding of All telecom product

Educational Qualifications

• Full Time graduate, preferably B. Tech
• PMP/CCNA certified Preferred