4916 Program Management Jobs - Page 6

We are seeking a highly skilledInformation Security Specialist to join our team. The ideal candidate will haveextensive experience in addressing client queries related to product security,AI security, and cloud security (AWS and Azure). This role requires a proactiveapproach to identifying and mitigating security risks, as well as excellentcommunication skills to effectively interact with clients. Key Responsibilities: Good and detailed understanding of Azure and AWS services provisioning, architecture and security recommendations Respond to client queries regarding product security, AI security, and cloud security (AWS and Azure). Develop and implement security policies, protocols, and procedures. Conduct regular security audits and assessments to identify vulnerabilities. Collaborate with the product development team to ensure security best practices are integrated into the product lifecycle. Monitor and analyze security incidents to determine root causes and implement corrective actions. Stay updated with the latest security trends, threats, and technologies. Provide training and guidance to internal teams on security best practices. Co-ordinate with internal InfoSec team for timely deliverables, as required Hands-On experience for Azure and AWS Cloud services and application end -to-end provisioning on Cloud. Key Performance Indicators (KPIs): Client Query Response Time: Ensure all client queries related to security are addressed within 24 hours. Incident Resolution Time: Resolve security incidents within the defined SLA (Service Level Agreement). Security Audit Compliance: Achieve a compliance rate of 95% or higher in all security audits. Client Satisfaction: Maintain a client satisfaction score of 90% or higher for security-related queries and support. Training Effectiveness: Conduct quarterly security training sessions with an average feedback score of 4.5/5. Cloud Architecture: Ensure secure hosting of product at Cloud Environment. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 10-15 years of experience in information security, with a focus on AI security and cloud security (AWS and Azure). Relevant certifications such as CISSP, CISM, or AWS Certified Security Specialty. Strong understanding of security frameworks and standards (e.g., ISO 27001, NIST). Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Nice to have Exposure to financial researchdomain Industry recognizedcertification programs on Data Management/Cloud etc. Experience with JIRA,Confluence Understanding of scrum andAgile methodologies Experience with datavisualization tools, such as Grafana, GGplot, etc. Soft skills Oral and written communicationskills Good problem solving andnegotiation skills Intellectual curiosity to findnew and unusual ways of how to solve data management issues. Passionate about the work andattention to detail

IDH is seeking a dynamic Director for the Life and Building Safety (LABS) Initiative to lead the strategic and operational delivery of this ambitious global program. LABS aims to drive systemic change in building safety across the apparel, textile, and footwear sectors, reducing preventable structural, fire, and electrical safety risks in factories. As the LABS Director, you will play a pivotal role in managing the operational delivery and expanding the reach and impact of the LABS Initiative globally. In addition to overseeing day to day operations, the Director will be instrumental in shaping the strategic direction of LABS, ensuring alignment with global sustainability goals and industry best practices. This position is responsible for building and nurturing strategic partnerships, onboarding new member brands and stakeholders, and enhancing LABS visibility and credibility across the apparel, textile, and footwear industries. A key focus will be on deepening engagement with existing member brands while proactively identifying and securing new opportunities for collaboration and growth. The Director will ensure ongoing value delivery to the 6 member brands (being VF Corporation, Nike, Walmart, Gap, Target and Amazon) (the LABS Steering Committee), through transparent communication on progress, strategy, country level decisions, challenges and measurable impact, fostering trust and accountability. Main responsibilities: Operational Delivery Ensure operational excellence in all LABS countries Manage a multi country program delivery and delivery of the LABS 2030 strategy. Responsible for financial management, budgeting and resource allocation. Building and leading a team of local leaders and talent development. Strategic Outreach & Engagement Create strategic partnerships with other safety initiatives, ministries, retailers, brands, multinational organizations, engineering firms, academia and universities to enhance LABS credibility and expand its geographic/sectoral reach. Lead global outreach efforts to engage new brands, retailers, and industry stakeholders. Represent LABS at international forums, conferences, and industry events to promote the initiatives mission and impact. Partnership Development Identify, initiate, and manage strategic partnerships with industry associations, civil society organizations, and multilateral institutions. Facilitate collaboration with global and regional governments, civil society and similar stakeholders to align safety standards and best practices. Regional Policy Advocacy Collaborate closely with the LABS country teams to build and strengthen capacities to embed the LABS Standards locally. Manage a transition roadmap for country adoption of safety management practices and advocate for local policy adoption while considering the operational aspects of this. Build and maintain strong relationships with key stakeholders, including, brands and retailers, industry leaders, government officials, civil society, and other partners. Cross-Country Coordination Work closely with LABS country teams to ensure alignment of global outreach efforts with local implementation. Facilitate knowledge sharing and best practice exchange across countries and regions. Who you are. You are a strategic and adaptive leader who thrives in complex, multi-stakeholder environments. Effectively balance multiple priorities and manage diverse tasks across different country contexts and operational demands. Adapt quickly to changing priorities, remaining solution-oriented while maintaining focus on long-term goals. Be able to build trust and maintain open communication with stakeholdersnavigating diverse perspectives and occasionally conflicting interests with diplomacy, transparency, and integrity. You are energized by collaboration and impact-driven work, with a natural ability to connect strategy with implementation in a dynamic international setting. What you bring. Minimum 15 years of experience (10 + years at senior leadership positions) in stakeholder engagement, partnerships, or business development, preferably in the apparel, textile and footwear sector. Experience with health and safety, technical safety programs and muti stakeholder initiatives. Demonstrable ESG, policy, or labour rights knowledge. Proven track record of managing a multi country operational delivery and budget management. Proven track record of building and managing high-level partnerships across geographies with an entrepreneurial approach. Strong understanding of global supply chains, ESG frameworks, and corporate sustainability trends. Excellent communication skills and public speaking in English. Experience working in multicultural environments and with cross-functional teams. Willingness to travel internationally (30%). A degree in Engineering civil/ fire/ electrical is an advantage. We offer you A challenging, pivotal role within an impacting, international organisation. The selected candidate will be based in one of the countries where the LABS Initiative is currently active: India, Vietnam, Cambodia, or Indonesia. The compensation and benefits package will follow IDHs policies in the country of employment, ensuring consistency with our global approach while reflecting local conditions.

Position Reports to: Programs Sr Officer/ Assistant Manager/ Manager Supervises: Mentor/ Educator Purpose: The Associate, will develop, coordinate, and implement mentorship programs designed to empower youth. In specific this position is responsible for enrolling, managing and mentoring youth (imparting Constitutional values and life skills including career, livelihood, social and emotional learning (SEL) skills) in the CMCA centre and beyond, and supporting youth in collective action and experiential learning journeys. This position requires a committed individual with a background in youth development, strong organizational skills, and the ability to work effectively with diverse groups. Key Responsibility Areas (KRAs) Plan and Manage the implementation APF program in Ramanagara Mentorship Program Management: Oversee the implementation of mentorship programs across selected geographies. Coordinate with local teams to ensure the smooth execution of program activities. Monitor program progress and provide regular updates to project leadership. Data Management and Reporting: Maintain accurate records of program participants, activities, and outcomes. Collect and analyze data to assess program performance and impact. Prepare regular reports for the Youth Mentorship Lead and other stakeholders. Community Engagement: Build and maintain strong relationships with schools, community organizations, and other partners like panchayats and local government functionaries. Promote the mentorship program through community outreach and engagement activities. Represent the organization at community events and meetings. Monitoring the maintenance of Hub infrastructure, quality and cleanliness etc. as a center of excellence and as safe and democratic space for youth participants, partners and team Completion of activities as per plan Adequate size of facilitator pool Stakeholder feedback Timely and accurate documentation Quality of improvement suggestions made Training And Development: Develop and deliver mentorship training sessions for youth participants. Organize workshops and activities to enhance youth development and empowerment. Assist in the development and delivery of training sessions for mentors. Provide resources and support to enhance the skills and effectiveness of mentors. Identify opportunities for professional development for both mentors and mentees. Identify youth with potential to take on leadership and change maker roles Guide and mentor batches to form collectives and take on collective action initiatives Implement plans to manage alumni of each batch Manage the required data and information for each batch and for each participant as per required formats and templates (registration, performance, participation and engagement etc) Support to team Provide ongoing support and guidance to mentors and mentees. Facilitate communication between mentors and mentees, addressing any issues or concerns that arise. Organize regular check-ins and feedback sessions to monitor progress and program effectiveness. Quality of feedback from youth participants and master trainers Increased knowledge/enhanced skills/favorable shifts in beliefs, attitudes and values among the intervened youth as per defined targets and outcomes Enhanced participation of youth fellows in experiential learning activities as per defined targets and outcomes Enhanced participation of youth fellows in the livelihood and career-building courses/workshops conducted by partner organizations Timeliness and accuracy of data submitted Lead Youth Mentorship efforts for the APF Project Plan and Manage outreach and enrollment efforts of youth for the program Identify needs and plan and coordinate hiring of educators / mentors Guide and Mentor youth in each batch Monitor community actions taken by youth Create an approach to alumni management and actively engage alumni from each batch Support and advise educators; monitor sessions and provide feedback Take training sessions as needed Identify and recruit Change makers Liaise with community organizations, schools, and other partners to support program implementation. Build and maintain strong relationships with stakeholders to ensure program success. Represent the project at meetings, events, and conferences related to youth mentorship. Enrollment of youth in the program as per schedule Staffing of quality educators as needed Quality of mentorship Alumni management efforts Capacity Building Keep upto date wrt social, political, education related new thinking, trends, issues Attend organization training programs Seek feedback and identify opportunities and avenues to enhance own capability Build own capability in delivery of quality programs and be committed to learning and continuous improvement Identify development areas and provide guidance and direction to team members to enhance their skills and knowledge Support in developing the capability of field volunteer and educators Quality of ideas/ suggestions Training programs attended Independent efforts made to enhance own capability Timely completion of training of volunteers and educators External opportunity for learning leverage Grow the CMCA footprint Be a champion for CMCA and represent the organization within the location Contribute to building the image and credibility of CMCA Actively work towards alumni outreach and engagement initiatives Actively support and help conduct events/ initiatives eg. CSR events/ donor events etc Identify opportunities for collaboration (incl. partnerships to drive programs and fundraising) Identify and share opportunities for improvement across the organization Support organization initiatives and contribute to other areas as needed Feedback from other department colleagues External connections made/ nurtured Programs expanded/ new programs introduced Quality of Improvement suggestions Alignment with CMCA values and Principles Education Background Minimum: Bachelors degree in social science / humanities/social work or equivalent Desirable: A Masters degree or equivalent / M.Ed. Years of experience: min 4-6 years of relevant experience (training, teaching) Industry Exposure: NGO of a similar nature School or College Type of Experience: Exposure to teaching, working with students/ education is highly desirable, though not mandatory Good communication skills. Good to know English + 2 regional Languages. Kannada Is Mandatory Basic computer skills - Microsoft tools such as Word/ PowerPoint/ Excel; Internet usage; familiarity with Apps. Preference will be given to candidates from Ramanagara location

IT Project Associate JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22700 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. IT Project Associate What youll do Executes the end-to-end management of application development projectsincluding resource management, change management, vendor coordination, communications, training requirements, and budget (if applicable). Estimate the resources and participants needed to achieve project goals. Reviews and recommends changes, reductions or additions to the overall project. Acts as the liaison between IT, vendors, and end-users. Maintains the efficiency of the project coordination process such as planning, scheduling, and budget and risk assessment. Identifies and mitigates potential risks. Work with cross-functional teams and staff of all levels, including assisting in the development, training and assignment of work/projects to team members reporting to others. Creates a structure/environment in which team members can work together as an efficient team. Cultivate and maintain relationships with vendors by communicating with them frequently to answer questions and ensure required delivery of services. What youll bring Bachelors Degree required; 1 - 3 years of relevant work experience, including application development project and team management; Project plan development experience, including charter, scope, project management approach, management plans, statement of work, cost estimates, schedule; Agile or Scrum certification desired. Excellent communication (written and oral) and interpersonal skills; ability to interface and influence all levels within the organization, including facilitation, consulting, negotiation, and presentation. Excellent project management and coordination skills working with multiple stakeholders across several technology platforms and business areas Strong technical skills and experience. Ideal candidate has coordinated projects relating to application development deliveries or migrations (ie. New software deployment, data integration deployment, custom application deployment, etc.) Lead application development projects and help define strategy; Project plan and budget management; Knowledge of project management best practices; Experience identifying and mediating risk. Ability to interact with several vendors every day and manage many different daily tasks. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At

Job Description Some careers shine brighter than others, If youre looking for a career that will help you stand out, join HSBC and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further, HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions, We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist In this role, you will: Engineering Lead will work with Product Owners and DevOps teams, and is responsible for the delivery, on-going success & continuous improvement of a discrete set of products, Experience of working and building the center of excellence COE and align stakeholders to the federated structured delivery working style, Responsible, working with product owner & team, to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the DevOps team Manage the Engineering Delivery teams and support building high performance team with trainings, mentoring, coaching as needed to build the technical ability of the team and ability to adopt a learning culture with growth mindset, Developed strategies for identifying issues and gaps for various Applications, change management Practices, governance associated on Appian and ServiceNow Platforms, Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives Responsible, working with product owner & team, to ensure that service levels are maintained and improved Responsible for ensuring the cost base for the products and services is managed in line with controls defined Experience in working with Appian and ServiceNow Digital platforms, Developed strategies for identifying issues and gaps for various Applications, change management Practices, governance associated on Appian and ServiceNow Platforms, Requirements To be successful in this role, you should meet the following requirements: Overall, 11 to 14 yearsexperience on No Code platforms like Appian or Service Now or similar platform, Experience in managing the portfolio of projects, managing resources, budgets, clarity lines and delivery of sprints, demos with stakeholders to ensure the outcome is in consistency with expectations of the user, Developed strategies for identifying issues and gaps for various Applications, change management Practices, governance associated with no code/ Low code platforms, Experience of working and building the center of excellence COE and align stakeholders to the federated structured delivery working style, Manage the Engineering Delivery teams and support building high performance team with trainings, mentoring, coaching as needed to build the technical ability of the team and ability to adopt a learning culture with growth mindset, Delivery in Dynamic Environment in a agile working pods Experience in handling delivery of multiple projects working across different domains and cross functional teams with different functional tech capabilities, Experience on No code platforms -Appian or ServiceNow or similar platforms, Experience in handling development pod in agile and ensure the sprints are delivered on time which test deliverables, regression suites, Experience in managing the portfolio of projects, managing resources, budgets, clarity lines and delivery of sprints, demos with stakeholders to ensure the outcome is in consistency with expectations of the user, Experience in Managing the Engineering Delivery Pods and support building high performance team with trainings, mentoring, coaching as needed to build the technical ability of the team and ability to adopt a learning culture with growth mindset, Experience in ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives Excellent stakeholder management skills and should be able to easily engage with various Customers/Colleagues/Vendors Strong Experience on Programme management Practices/tools Practicing of Agile and DevOps Excellent Communication Skills Youll achieve more when you join HSBC, hsbc /careers HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website, Issued by HSDI Show

Join our digital revolution in NatWest Digital X In everything we do, we work to one aim To make digital experiences which are effortless and secure, So we organise ourselves around three principles: engineer, protect, and operate We engineer simple solutions, we protect our customers, and we operate smarter, Our people work differently depending on their jobs and needs From hybrid working to flexible hours, we have plenty of options that help our people to thrive, This role is based in India and as such all normal working days must be carried out in India, Job Description Join us as a Solution Architect in Payments Technology This is an opportunity for an experienced Solution Architect to help us define the high level technical architecture and design for your assigned scope that provides solutions to deliver great business outcomes and meets our longer term strategy Youll define and communicate a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank We're offering this role at vice president level What you'll do Well look to you to influence and promote the collaboration across platform and domain teams on the solution delivery Partnering with platform and domain teams, youll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the continuous delivery pipeline, Youll also provide analysis of options and deliver end-to-end solution designs using the relevant building blocks, as well as producing designs for features that allow frequent incremental delivery of customer value, On top of this, youll be: Owning the technical design issues and driving resolution through the iteration of the technical solution design Working in Payments Technology with stakeholders and product owners to develop payments solutions Participating in activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target architecture Working closely with engineers and other architecture disciplines within Payments spanning the SDLC Promoting adaptive design practices to drive collaboration of feature teams around a common technical vision using continuous feedback Working with Payment Technology vendors on integration designs and patterns Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills you'll need As a Solution Architect, youll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate Youll also need an understanding of Agile and contemporary methodologies with experience of working in Agile teams, Youll need experience of defining application architectures and roadmaps for complex solutions working for all layers of the technical architecture Well also look for knowledge of hardware, software, application, and systems engineering In addition, youll bring: Knowledge of Payment schemes and the latest industry trends and regulations Experience of real time Payment processing approaches and their application Experience with Payments data models and key data relationships Knowledge of Payment processing functional architecture, the payments process and ISO20022 A background in delivering solutions that securely span a complex infrastructure domain Experience of systems development change lifecycles, best practices and approaches The ability to communicate complex technical concepts clearly to peers and leadership level colleagues Show

Overall Objectives of Job: Key Responsibilities: Training Program Development and Delivery: Design and implement engaging training programs tailored to meet organizational needs, Deliver training sessions and workshops both in-person and virtually, Continuously evaluate and improve training materials and methodologies, Program Management: Manage the logistics and administration of training programs, Coordinate with internal and external stakeholders to ensure smooth program execution, Monitor program budgets and resources, Learning Metrics and Reporting: Develop and maintain reporting mechanisms for learning metrics, Analyze data to assess the impact and effectiveness of training programs, Provide insights and recommendations to improve learning outcomes, Workshops and Team Support: Support the team in organizing workshops on CSRD and SWP topics, Collaborate with subject matter experts to ensure content relevance and accuracy, Facilitate interactive sessions to foster engagement and learning, Support with data management and data analysis 90% Allianz India Duties & Responsibilities : Follow Allianz Services HR policies Organize/ participate in various divisional level and organization level activities and initiatives such as OPEX, ICG, TCG, Diversity, Innovation, and Charity, Ensuring on-time Weekly/Monthly reporting as required 5% ISMS Responsibilities : Conduct ISMS activities in BC team as per the guidance of ISMS Team SPOC Adhere to the Information Security policies day in and day out Report any ISMS events / incidents as per the reporting procedures Shall be aware of all ISMS principles and guidelines 5% Qualification & Experience Bachelors degree in human resources, Education, Business Administration, or a related field, Proven experience in training program development and delivery, Strong project management skills with the ability to manage multiple programs simultaneously, Excellent communication and presentation skills, Proficiency in data analysis, presentation and reporting tools, Familiarity with CSRD, audit standards and SWP concepts is preferred, Understanding of continuous improvement and innovation 77525 | Human Resources | Professional | PG08 | Allianz Services | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us, We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in, We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation, Join us Let's care for tomorrow, Note: Diversity of minds is an integral part of Allianzcompany culture One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group, Show

The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation You will also work cross-functionally to complete product roadmaps and discover new opportunities, Responsibilities Create business models and analyze competitive landscape Develop and monitor data-driven analytics Mentor employees to help them achieve individual & team objectives Qualifications Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting Strong written, verbal and collaboration skills Show

Strategizing, implementing and maintaining program initiatives and action plans. Maintain, monitor and report on the program KPIs including project execution status, financial and operational metrics like ROI, resource management, productivity, client feedback etc. Create BI dashboards (for e.g., on Smartsheet/PowerBI/Tableau) to facilitate visual program monitoring and reporting. Perform routine program validation to ensure projects are on track. Maintain periodic governance cadence with CRISIL and S&P Ratings stakeholders to report on program performance, overall program and individual project level health, issues and dependencies. Produce presentation material, meeting minutes and action item follow-ups. Ensure documentation of processes, SOPs, controls for program operations Evolve best practices for program success for e.g., assessment protocols for evaluation and improvement. Remain agile to lead ad-hoc responsibility areas. Individual project level Work closely with internal and external stakeholders, cross functional teams, project execution teams at pre and post-mandate stages to drive timelines and actionable at individual project level. Sharing meeting minutes to capture timelines, actionable, and ensure alignment of project plans with client expectations and organizational objectives. Recommend improvements to execution teams on how their project plans can be further enhanced/streamlined to ensure successful execution. Identify and monitor execution risks across projects, collaborate with execution teams to ensure mitigation, and provide regular reports. Collaborate independently with execution leads on information required to govern project performance, for governance updates as required. Work with project execution teams to ensure maintenance and timely capture of data points required for program governance. Essential Qualification Bachelor s degree in business administration or related field Strong working knowledge of Salesforce Project Management certification will be added advantage Experience 5+ years practical experience in supporting end-to-end program/ project management and governance work for big-ticket/company-wide projects, including strategic initiatives. Hands-on experience in collaborating independently across functions/teams to execute project objectives within the committed timeline. Experienced in identifying and executing process improvement opportunities that facilitate efficient/effective execution of projects. Independent creation of PPT slides and visual dashboards for project reporting. Skills Strong verbal and written communication Exceptional skills in time management, facilitation and organization Experience in managing multiple stakeholders Strong client focus to adapt to changing customer needs Adept at developing partnerships High proactivity, agility, accountability, and independence Strong excel skills; knowledge of BI tools (Power BI/Tableau) will be added advantage Good powerpoint presentation skills

Description RBS Retail Efficiency team is looking for Sr Program Manager to drive defect elimination for WW Retail under Retail Efficiency program In this role, you will be expected to partner with upstream tech and retail teams to drive automation and efficiency This role will closely work with senior leadership team in Retail WW to drive upstream defect elimination and delivering on business KPI's Key success factors for this role will be performance on Business goals, Vendor and Customer Experience and Cost of operations, Candidate Profile Candidate will have 8+ years of experience in Vendor Management and Retail Operations Additionally, you will have program management skills with the ability to influence internal and external stakeholders and drive project execution Lastly, you will be expected to deliver solutions and programs that are technology based, highly scalable while maintaining a good customer and business partner focus, You will have a demonstrated record of leading projects not only at the strategic level, but also tactically by diving deeply into business and technical domains This requires a person that is very metrics driven, yet has the vision to scale the business The individual would be responsible for overall planning, budgeting, growth, delivery and productivity of the program The individual would have targets on Business metrics, Operational metrics and Automation Would engage with WW Retail teams and build customer confidence through quality delivery, robust processes and sound reporting metrics, Responsibilities Of This Leader Include Identify system defects requiring manual efforts downstream, partner with owner teams and designing solutions for WW Stores to eliminate them at the place of origin, Own and Deliver on VIP metrics like Campaign Coverage, FCF generation, incremental OPS delivered, etc Set up review mechanisms with Retail teams to drive performance Drive Operational excellence through improvement in SLA's, Positive Response rates (PRR), Vendor Experience Lead WBR/MBR/QBR reviews for the org with Senior leadership across Retail and RBS About The Team Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world, The Retail Business Systems (RBS) group is an integral part of Amazon online product lifecycle and buying operations RBSvision is to accelerate Amazons flywheel by fixing catalog defects and scale critical store operations function by standardization, automation and defect elimination through its selection, defect elimination, product, tech and paid selling partner support operations pillars (PSPS/AVS) The tasks handled by this group have a direct impact on Retail Cost to serve, customer buying decisions and vendor experience This role is within Retail Efficiency program that supports both AVS and non-AVS Tier 1 vendors through providing business operations services, Basic Qualifications 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI MAA 15 SEZ K20 Job ID: A2911870 Show

Description Operations is at the heart of Amazons customer experience and differentiation Our ambition is to be the earths most customer-centric business and set the industry standard for customer innovation and experience The GSRC Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of Amazons Global Solutions and Risk Compliance space The Program Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical The PM will go through the complete project lifecycle Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change The PM will need to collaborate across multiple stakeholders within GSRC such as operations, capacity planning, learning & development as well as external teams such as tech partners, program teams towards project delivery This is a fast-paced, challenging and deadline driven environment We expect the members of the ACES team can develop their careers by progressing to more senior roles within the team or by moving into numerous challenging and sought-after leadership roles in ORC field, The Program Manager will work closely with the Sr Manager PE/ ACES, within GSRC, to deliver on the following: Work closely with operations and program team to identify areas for improvement Scope the problems out to define root cause bridge, quantification of root causes, identifying key levers to solve as well as prioritize the root causes basis severity Design solutions for fixing gaps keeping in mind pros/ cons, short term/ long term, other external changes upcoming, define expected results in terms of input, output, control metrics, Test/ Pilot solutions to assess the solutions ability to deliver goals/ iterate solutions Rollout across the program/ across programs, track compliance (define ramp plan, ensure training materials, coordinate with on-boarding/ nesting for trainings) Design effective ways of ensuring sustainability, Basic Qualifications Bachelors Degree in Engineering or Science-based subject Relevant project and people management experience in either Business Consulting, compliance, operations, or Supply Chain Relevant experience in operational, process, and performance improvement projects including process mapping and process re-design Relevant experience across the full project lifecycle: analysis, design and implementation Relevant experience in communicating complex concepts with ability to influence diverse audience at different levels Relevant experience of analyzing and distilling down complex operating models and identifying where the value and opportunity is Relevant experience in complex change management projects which involves stakeholders that can be skeptical/resistant to change Preferred Qualifications MBA Experience dealing with ambiguity, and proficiency of hypothesis-led problem solving Experience in operating at both a strategic and operational level Experience in taking unpopular positions with ability to influence senior stakeholder Relevant experience in driving complex initiatives with limited oversight Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka Job ID: A3032533 Show

Description Hundreds of millions of customers Billions of products for sale Billions of queries and billions of dollars in revenue The scale and impact of Amazon Search is huge The Amazon Search team creates powerful, customer-focused search solutions and technologies, Amazon's Metrics, Insights and Data Annotation for Search team is looking for a program manager Our mission is to deliver high quality labeled data at scale in order to improve the search experience for shopping on Amazon through AI model training and evaluation We focus on agility, linguistic expertise, high standards for data integrity, enabling self-service, and frugality of resources in order to meet or exceed our customersexpectations We own delivering the data labeling process improvements and automation requirements towards our vision, Expectations from this role is to spearhead some of our human annotation projects as the central point of contact, collaborating closely with Science teams, Language Engineers, and our Quality and Operations teams to deliver top-tier data that fuels search accuracy You'll lead multiple projects with varying cadences, managing them end-to-end within budget, and contribute to optimizing the broader MIDAS team's annotation program, Responsibilities include: 1) create and maintain project lifecycle artifacts, 2) manage timelines for projects by identifying risks and mitigations, 3) identify annotators workforce needs (3P vs internal), 4) own the 3P vendor budget tracking for their programs, 5) own the vendor management processes, 6) ensure timely handoffs across teams, 7) ensure data quality standards are met Additionally, our program managers own the annual intake process of labeling requests from all existing partner teams in Search, Key Job Responsibilities Define program requirements and drive partners to meet goals, Manage operations of the projects, including schedule, budget, logistics, and resource planning, Partner closely with cross-functional stakeholder teams to develop project specifications, Manage multiple projects at one time and prioritize as necessary, Continuously evaluate data tools and processes and offer solutions to ensure they are efficient and scalable, Communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs, Foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus), Proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks, A day in the life Strategic Collaboration with Science Teams: Partner with Science teams to define requirements for both ongoing and prospective human annotation projects, Operational Oversight & Status Management: Maintain real-time awareness of project status by regularly syncing with the Operations team, Quality Assurance & Process Deployment: Consistent application of quality processes across all active projects, Financial review: Track program budgets, identifying opportunities for efficiency and ensuring adherence to financial plans, Stakeholder Communication: Drive clear and concise communication with leadership, providing timely updates on program, Cross-Functional Engagement & Strategy Development: Engage with diverse cross-functional teams to manage current projects and future program strategies, About The Team We are the MIDAS team (Amazon's Metrics, Insights and Data Annotation for Search) Our mission is to deliver high quality labeled data at scale in order to improve the search experience for shopping on Amazon through AI model training and evaluation We focus on agility, linguistic expertise, high standards for data integrity, enabling self-service, and frugality of resources in order to meet or exceed our customersexpectations We own delivering the data labeling process improvements and automation requirements towards our vision, Basic Qualifications 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams Experience identifying and resolving complex issues Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka A66 Job ID: A3016063 Show

Key Skills & Competencies Essential: Master/PhD degree in Engineering/Science (Semiconductor/Electronics-related preferred). Strong research & writing skills for policy/technical papers. Health insurance

Description Technical Program Manager (TPM) will lead and manage significant technology programs with broad cross-organizational and cross-business impact, The TPM will define requirements, negotiate priorities, and deliver optimal solutions and mechanisms The role involves driving large-scale engineering efforts, resolving complex problems, and influencing technology strategies that provide long-term beneficial impacts on products, technology, and engineering, Skills And Qualifications Deep Technical Knowledge: Profound knowledge of core system technology in program domains and broad understanding of company systems and technologies Ability to apply this knowledge to invent, evolve, and improve solutions, Complex Problem-Solving: Experience in driving large-scale engineering efforts that solve significantly complex or endemic problems Capability to identify gaps/opportunities within or between architectures and organizations, Data-Driven Decision Making: Consistently bring strong, data-driven business and technical judgment to decisions Ability to decompose complex processes into straightforward solutions, Stakeholder Management: Expertise in negotiating and prioritizing resources effectively, building consensus, and aligning teams toward coherent technology strategies Strong stakeholder management and communication skills, Leadership and Mentorship: Demonstrated ability to play a significant role in the career development of team members, actively mentoring others and educating on best practices Ability to represent complex decisions and solutions clearly to senior leadership, Risk Management and Optimization: Proficiency in identifying potential risks, updating processes, and ensuring accurate data collection and monitoring for informed decision-making, Program Management Expertise: Proven experience in managing the lifecycle of complex technology projects, ensuring adherence to best practices in communications, planning, scheduling, and risk management Ability to manage and deliver multiple technology programs simultaneously, The Senior TPM will play a crucial role in enhancing technology infrastructure, optimizing operations, and driving significant business outcomes across the organization, Program Management For the Service Now ESC program, manage the end-to-end lifecycle of the infrastructure build, ensuring all components are integrated seamlessly and delivered on time Coordinate across multiple teams to ensure the Service Now platform supports organizational needs, Oversee the VirtualAgent initiative, managing the portfolio of projects to enhance assistant capabilities across the organization Ensure best practices are followed, and the program delivers significant improvements in user experience and efficiency, Stakeholder Collaboration In the Workforce Optimization program, partner with HR and operations stakeholders to set project priorities and milestones Negotiate priorities to balance immediate operational needs with long-term strategic goals, For the Global WOR (Workplace Operations and Resources) initiative, collaborate with cross-regional teams to optimize workplace operations and resource management across the AMER region, Program Oversight Oversee the roadmap for the key programs, driving tactical and strategic improvements in workforce management systems Ensure the program enhances operational efficiency and aligns with organizational objectives, I streamline processes to improve the accuracy of hardware asset tracking and control Coordinate with procurement, IT, and finance teams to implement best practices that accelerate deployment and reduce errors, Leadership And Strategy Act as a catalyst for faster business delivery, demonstrating high judgment in technical and business decisions Represent complex decisions, tough trade-offs, and potential solutions clearly to senior leadership, Play a significant role in the career development of team members, actively mentoring and educating the larger community on best practices Provide constructive promotion assessments for TPMs moving to level 6, Risk Management And Optimization For the Asset Telemetry program, identify potential risks related to data collection and monitoring Update processes and documentation to ensure telemetry data is accurate and actionable, allowing the organization to make informed decisions based on real-time insights, Drive architecture or organizational changes that enable teams to work independently and achieve significant efficiency improvements, Key Programs Managed Service Now ESC: Managing the end-to-end lifecycle of Service Now infrastructure builds, VirtualAgent: Overseeing the roadmap and delivery of assistant capabilities, WAMS 2 0: Driving tactical and strategic improvements in workforce management systems, Workforce Optimization: Partnering with HR and operations to optimize workforce management, Asset Telemetry: Ensuring accurate data collection and monitoring for informed decision-making, Global WOR (Workplace Operations and Resources): Leading initiatives to optimize workplace operations and resource management across the AMER region, A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment, At Amazon, we value people with unique backgrounds, experiences, and skillsets If youre passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications 5+ years of working directly with engineering teams experience 2+ years of technical product or program management experience 2+ years of software development experience 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications 3+ years of working directly with engineering teams experience Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka Job ID: A3036915 Show

Description Jewelry category team in India is looking for a Category Manager to own and drive scale-up of categories and critical customer-focused initiatives The person who joins this team must share our passion and commitment for serving customers while also making Amazon a preferred destination for Jewelry customers The candidate must be able to balance thinking big, working with ambiguity while driving speed of experimentation We are looking for self-starters with strong analytical skills and result-orientation who can make and execute independent, data-driven decisions and work with senior stakeholders, both internally and externally, The successful candidate for this critical role will have strengths in independent problem-solving and working around constraints, demonstrate great voice and strong writing skills, show strong ownership and persistence, lead a team to deliver org goals, have proven leadership experience in managing projects, and be comfortable with evolving structure in a new space, Strategic Category Management Develop and execute comprehensive category strategies aligned with company objectives Create 3-5 year category roadmap including growth targets and market expansion plans Identify white space opportunities and emerging trends in the jewelry market Lead category innovation through new product development and line extensions Monitor and analyze market share data, competitive landscape, and industry trends Establish category KPIs and benchmarks for success Manage line of business P&L Develop annual business plans and quarterly forecasts Create and present business reviews to senior leadership Optimize promotional spending and ROI Basic Qualifications 3+ years of account management, project or program management or buying experience 2+ years of market research analyst, product manager, or equivalent experience 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience Preferred Qualifications 3+ years of doing one of several roles: management consulting, investment banking analyst/associate, or brand manager role at leading consumer packaged goods company experience Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ASSPL Karnataka Job ID: A3037036 Show

Description We are hiring Senior Program Manager to build and own the Supply Chain design and execution charter for Quick Commerce The incumbent will be responsible to building Supply Chain processes across Inbound, Transportation and Outbound, and drive Operational excellence The incumbent will also be driving high impact customer experience and cost optimization projects These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or solving for scale up, The incumbent will - Design Supply Chain processes, planning workstreams and drive automation Work with finance, business, transportation and other Amazon teams to build processes and drive execution Responsible for conducting external and internal benchmarking exercises to guide Supply Chain decisions Create a plan and manage execution to deliver results Develop a roadmap and metrics to measure progress of the initiatives they own Own writing reports/documents that detail the progress to leadership on a frequent basis, Liaise across functions to drive negotiation, alignment and take logical decisions while maintaining high speed of execution Basic Qualifications 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ASSPL Karnataka Job ID: A3032690 Show

Description The Global Specialty Fulfillment (GSF) Team is responsible for building and driving the next generation of operational infrastructure for Amazon's Hub-Spoke business to deliver best-in-class customer experience at the fastest speeds and other upcoming exciting new businesses Online grocery and ultra-fast delivery are growing at an exponential rate, and with planned expansion, we expect volume to grow by several orders of magnitude this year and beyond Join our team of Fulfillment and Distribution networks across India serving highly engaged customers! This is a unique opportunity to play a key role in groundbreaking initiatives, solving challenging and interesting problems as we build the first-ever distribution network and operational capabilities tailored to grocery and ultra-fast customer offerings, Key Job Responsibilities As a domain expert and consultant for all system/process queries, you will: Serve as SME for AFTX and FaaST systems Be a SPOC for GSF Distribution, resolving system and API-related issues for IB (VAST, ePOD, etc) and OB (MTR, Rodeo, among others) Identify appropriate teams to raise SIMs and work on swift resolution, Act as domain interface with external teams (AFT/FaaST/Trans/Category/SnOP) on system or process-related issues Own mechanisms for updates and blurbs in MBRs regarding systemic changes and progress on plans, Lead network-level best practice identification, design, and standardization Benchmark with NA/IN operations on processes, execute must-haves, and own OP requirements, Collaborate with network SME to follow up on critical tickets (Severity 3 and above) for resolution, Provide startup support for launching FCs through testing and launch configurations Create SOPs and train ops teams on UAT testing Work toward simplifying testing and reducing time to launch, Own process development for new tools and/or process design related to AFTx/FaaST, Serve as the interface between network SME and FC to drive execution of software/process changes, Provide learning and development support for new hire managers, Manage system configuration changes and optimization within FC control scope, Conduct data analysis to support FC process health checks through standardized tools, Improve end-user documentation in consultation with network SME to reduce associate and manager learning curves, Basic Qualifications 3+ years of team management experience 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications Experience implementing repeatable processes and driving automation or standardization Experience in data mining, data management, reporting, and SQL queries Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ASSPL Karnataka Job ID: A3033929 Show

Description Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet, Amazons Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazons technology, product, business and operations teams to create solutions for our internal and external customers, To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience Some keys to your success are the ability to be an effective communicator to various audiences The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical), The ideal candidate has a background of running large, cross-functional projects The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment Passion and drive for customer service is a must The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done, Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in Transportation and logistics domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root Basic Qualifications 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Bachelors degree or higher; work experience may be substituted Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in management, business administration, economics, engineering, marketing Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI Karnataka Job ID: A3038540 Show

Description RoW Inbound team is looking for a PM (Program Manager) to identify, develop, integrate and support innovative solutions and programs driving Vendor Experience for the freights that arrive at Fulfillment Centers, NOC Inbound Scheduling team is responsible for execution of inbound appointment booking and placement of inbound freight at Amazon FCs NOC IB team provides rescue interventions to ensure optimal utilization of FC labor, proactive communication to stakeholders in events of disruptions etc NOC IB Scheduling team consists of 2 departments i-e , IB scheduling and IB Frontline This team provides 5 core services 1) Appointment Scheduling after evaluating space, capacity, forecast etc 2) Appointment Modification 3) Vendor Performance Management 4) Freight Sidelining, Rejections rescue and 5) Vendor hotline service across IN and ECCF countries In current role, individual will be responsible for leading and managing FC Inbound Scheduling operations for IN and JP (IB Sked) Individual will be independently handling critical programs such as Vendor/seller experience (Vx/Sx), FC experience improvement initiatives, Freight Rejections, New FC launces, leading quality audits, and automation for IB scheduling team, As a Program Manager, you will be responsible development, process management and launch of new features and products Individual will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses all in an environment of rapid growth and increasing complexity Individual is expected to be detail-oriented, analytical, and to have excellent problem-solving abilities Individual should be experienced at working with large data sets and the technical tools needed to work with them as the problem statements handled by the individual will be both operations and program intensive The role of NOC Inbound Manager is an L5 because of high span of influence this role exerts on all IN Ops verticals (FC, SC, ISM, and Product) Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery As a technical leader, you should be able to translate business needs into technology solutions that scale both technically and operationally, Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company Amazon Dev Center India Hyderabad Job ID: A3018973 Show

Description As Sr Manager, you will work as a senior leader within the Reactive Scheduling team within ROC for NA and EU geographies The leader is expected to lead a team of managers to drive the tech automation goals for reactive scheduling and simultaneously focus on streamline reactivity management in the linehaul network For the automation efforts, you are expected to partner with tech to build the full 3-year plan for automation and deliver it with the help of operations team For the reactivity management efforts, you need to partner with all the downstream teams to streamline the reactivity processes (adhocs/cancellations), so that we have predictable processes for automation You are expected to lead by example to drive amazon's culture in their organization You will manage and develop the teams to achieve their highest potential and keep raising the bar You will work backwards from the customers to deliver the most efficient and , safe and cost effective operations You will lead the adoption and process improvements to drive efficiencies in the processes The role requires you to think big, dive deep and showcase your people management and program management skills You must be highly analytical, able to work effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed You will lead a diverse team across various levels and capabilities to drive results for our Transportation Operations in NA and EU You will bring innovation, passionate voice, and an ability to prioritize and execute on a fast-moving set of strategic priorities and operational initiatives You will partner closely with finance, ACES partners and technology teams to operationalize and deliver the plans in mid and long term, Basic Qualifications 7+ years of team management experience 5+ years of supply chain experience Preferred Qualifications Experience implementing repeatable processes and driving automation or standardization MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI HYD 20 SEZ Job ID: A3035441 Show

Description Amazon Now India Team is looking for a Senior Manager, Product Management, to join our exciting new project team working to build a new, ground breaking services We are an innovative, cross-platform, customer-obsessed team, working on big-bets in an innovative environment Our organization rewards intellectual curiosity while maintaining the direct to market product focus Our mission is to invent and simplify large-scale solutions and bring the future to Amazon customers, As a Senior Manager, Product Management, you will provide product strategy and technical leadership This role will be responsible for product road-mapping, defining requirements, coordinating across teams, mitigating risks and balancing delivery timelines with technical constraints in an Agile development environment The ideal candidate will have experience leading teams and delivering products that optimize customer workflows, Work on strategy and strategic communication for Amazon Now Own, create and improve the delivery of new products across the organization Drive the product road-map, prioritizing long-term and short-term initiatives that support the business strategy Collaborate with individuals throughout the organization to identify product needs, define the vision, determine prioritization and ensure outcomes align the businesspriorities Starting with business questions, leverage strong analytical skills, critical thinking capabilities, and in-depth understanding of the teams data to collaborate with business users and engineers, to develop the product strategy, Manage prioritization and trade-offs among customer experience, scope, time to market in an agile environment Bridge business users and the technology organizations Lead collaborations and discussions among cross-functional teams for effective solution-building or issue-resolutions, Hire and develop a diverse team of product managers, engineers and data scientists Define and analyzes metrics that measure and benchmark product success Play active role in optimization and process improvements between product, design, and engineering teams Stay abreast of new technology capabilities and leverage knowledge in contributing to product solutions Balance multiple priorities and meet deadlines/milestones About The Team Project Tez (Amazon Now Quick Commerce) Basic Qualifications 12+ years of product or program management, product marketing, business development or technology experience 6+ years of team management experience Bachelor's degree Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Preferred Qualifications Experience engaging and influencing senior executives Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ASSPL Karnataka Job ID: A3037241 Show

Job Purpose and Impact The Fixed Assets COE Lead ,sets goals and objectives for achieving operational results for the team responsible for collecting, processing and reporting accurate financial data for the purposes of providing external information for decision making while ensuring compliance with financial transaction recording standards. This job oversees the daily operations of the designated end to end finance processes and provides input for the organizational, operational and stakeholder model for the shared services. This job also monitors and reviews key performance indicators and metrics and leads specific projects to drive efficiencies. Key Accountabilities RECORD TO REPORT ACTIVITIESLeads the team to deliver related services, including processing journal entries and intercompany transactions, completing monthly and quarterly general ledger close activities, supervising fixed asset accounting, balance sheet reconciliations and reporting activities, tax accounting, cost and profit center allocation, bank accounting and bank reconciliations. POLICY COMPLIANCE & CONSISTENCYEnsures that operational compliance with financial transaction recording standards, including company accounting policies, statutory reporting regulations and tax regulations are understood and followed by the team. OPERATIONAL EFFECTIVENESSReviews and communicates finance operational results in a timely and effective manner through the routine performance dashboard and implements appropriate action plans where needed. BUSINESS PARTNERSHIPMaintains positive business relationships with key partners with a focus on process maturity collaborating with accounting and finance organization to implement the process strategy. PROCESS EXECUTION IMPROVEMENTReviews operations performance against established service level agreements and metrics, implementing adequate action plans, and leads specific continuous improvement projects to drive operational excellence. TEAM MANAGEMENTManages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture. Qualifications Minimum Qualification Qualified CA/CMA/ACCA with 8+Years of post qualification experience in Accounting / Finance Fixed Assets experience Demonstrated involvement in process improvement and standardization across regions using tools like BOT/AI and Power BI Possesses a systems-thinking mindset and strategic decision-making abilities 5+ years of People management experience leading teams of 20+ members Preferred Qualification Experience in US GAAP

Job Purpose and Impact The Senior Application Developer provides end-to-end support for Clarizen application including configuration, reporting, health monitoring and improvements. With minimal supervision, this job performs complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Seasoned professional individual contributor with a continuous improvement mindset. Works independently with limited supervision. Manages large projects or processes. Coaches and reviews the work of other professionals. Problems faced are difficult (i.e. requires significant effort) and often complex (i.e. involves multiple layers and components to solve). Influences others regarding policies, practices and procedures. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENTBuilds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENTPerforms programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORTPlays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORTConducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENTPartners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENTLeads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENTHandles positive relationships with software vendors and negotiates complex contracts. Qualifications Bachelors degree in a related field 5 years or more of relevant experience. Extensive experience in configuration and development around Clarizen such as (but not limited to) user profile management, monitoring workflows and business rules, report creation, picklist fields creation and modification, user timesheets, monitoring health and compliance of the tool, data extraction etc. Good knowledge of SQL, Data extraction from Hadoop, SharePoint Automation (Power Automate), and complex Excel formulas. Develops resiliency to positively navigate change, work within uncertainty, and support others through the process. Understands the importance of information security, embracing and integrating new technologies to contribute to team performance as well as working on how to use data to aid in decision making. Looks to increase financial and business understanding to draw accurate insights and use information as a strategic tool. Seeks out feedback, coaching and assignments that lead to personal growth, aligns career goals with business, and holds self-accountable. Develops skills to be a strong partner by understanding the business and the customer, how to anticipate needs and identify benefits and risks of solutions. Identifies value of future scenarios, resource allocation, how to anticipate potential obstacles and contributes to the end-to-end execution.

Role Overview: As a Agile Program Manager for a Skyhigh Product Group, you will act as a central coordination point that can provide a consolidated and holistic view of program delivery progress across a Product Group. You will ensure clear and transparent communication with all stakeholders and your passion and enthusiasm for organization and attention to detail will enable you to fully execute the planning, facilitation and communication of complex deliveries. You will bring best practice Agile delivery improvements to the team, embedding a data driven approach to driving a continuous improvement culture. Role Overview As an Agile Program Manager for a Skyhigh Product Group, you will act as a central coordination point that can provide a consolidated and holistic view of program delivery progress across a Product Group. You will ensure clear and transparent communication with all stakeholders and your passion and enthusiasm for organization and attention to detail will enable you to fully execute the planning, facilitation and communication of complex deliveries. You will bring best practice Agile delivery improvements to the team, embedding a data driven approach to driving a continuous improvement culture. In this role: The Agile Program Manager is part of a team of program managers that operate across the various product groups that together make up Skyhigh Securitys portfolio of products. Role details: Program Leadership: Work with Senior leadership to ensure that the Product Domain and program goals are aligned with the company's strategic vision Lead the end-to-end planning, driving accountability in teams towards delivery of major initiatives within the product domain Define the program milestones and success criteria in alignment with OKRs Plan, facilitate & communicate across product domains to provide a holistic, consolidated Product Group delivery with transparent progress information at the portfolio level. This includes: Proactively identifying and managing major dependencies related to departments outside of engineering, particularly in relation to New Product Introduction items. Collaborating with teams across product management, engineering, design, marketing, sales and customer success to ensure alignment and seamless delivery execution. Owning and delivering all reporting, including to executive stakeholders on program progress, RAID and milestones. Fostering a clear and effective communication approach so all Product Group portfolio information is readily available Coordinating annual & quarterly portfolio planning Proactively identify, assess and mitigate Product Group-level risks Deliver & execute all initiative tracking, including workforce allocation against business defined goals and budget guardrails, and value tracking for limited availability releases and recent GA release. You will also: Ensure Jira can deliver consistent portfolio-level reports, while enforcing adherence within the teams for the collection of core data Identify key dependencies across the product group and the wider portfolio,, ensuring these are picked up and owned by the appropriate Engineering Manager. Seek out continuous improvement by working alongside other Program Managers to drive a common approach to portfolio management for process, tools & people. Youll establish portfolio execution KPIs at the Product Group Level, while seeking out ways to drive improvement initiatives to improve those KPIs. Provide coaching and development to the teams related to agile delivery best practices. General Background and Experience required for a Program Manager: 8-10+ years of agile program management experience Engineering Product Domains At least 3+ years managing complex Engineering initiatives for a Product Group, which comprises multiple product domains. Experience working with distributed Engineering teams across time zones, in a global organization. Extensive expertise of agile program management discipline and methodologies. Demonstrated ability to facilitate, lead, organize and motivate matrix teams while working across team dependencies to achieve Program results within defined project milestones and identified timelines. Excellent time management, communication (written, verbal), and organization skills across multiple levels and functional areas, with a strong ability to cohesively synthesize data and key points for both internal and executive consumption. Excellent knowledge of change management methodology. Tools: Proficiency in Agile Program Management tools e.g. Jira, Confluence It would be great if you also have the following, but they are not required : PMP certification Agile Certification.

Associate Program Manager Customer Operations Customer Operations Voice Process- Associate Program Manager Shift Timings Flexible 24x7 | Specialization International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyze information and evaluate results to choose best solutions and solve problems Customer Operations Associate Program Manager Responsibilities Prepare Comprehensive Performance Reports : Collect, analyze, and summarize data to identify trends and insights, ensuring informed decision-making. Ensure Consistent Achievement of Key Performance Metrics : Proactively monitor and manage critical metrics to maintain high performance standards. Lead Client and Vendor Engagements: Oversee reviews, calibrations, and routine communications to strengthen partnerships and ensure alignment with objectives. Respond to Client and Vendor Inquiries : Address routine queries promptly, ensuring clear communication and resolution of issues. Drive Innovation for Internal Performance Optimization: Propose and implement innovative ideas to enhance operational efficiency and meet critical metrics on time. Manage Cross-Functional Teams: Oversee multiple teams, ensuring efficient collaboration, goal alignment, and productivity. Conduct Audits and Quality Assurance: Perform regular audits and quality checks on Team Leads and above to maintain high operational standards. Provide Performance Feedback: Deliver constructive feedback to teams regularly, ensuring continuous improvement and alignment with goals. Promote Cross-Skilling and Process Verification: Ensure team members are cross-trained and processes are periodically reviewed to maintain a flexible and skilled resource pool. Cascade Leadership Directives: Ensure senior leadership directives are effectively communicated, understood, and executed across teams. Facilitate Task Delegation and Issue Resolution : Hold regular meetings to discuss task assignments, address challenges, and review progress. Focus on Staff Retention and Development: Guide team members through career mapping and development, promoting growth and reducing attrition. Champion Organizational Policies and Compliance : Advocate for and adhere to company policies, ensuring compliance with all procedures, including information security. Ensure Timely Delivery of Client Commitments: Manage timelines effectively to ensure all client deliverables are met with high quality and precision. Enhance Productivity and Quality : Continuously seek opportunities to improve productivity, quality, and adherence to process metrics. Manage Client Reviews and Reporting : Prepare and present client Monthly Business Review (MBR) and Quarterly Business Review (QBR) decks, leading client calls and feedback sessions. Qualifications: 12-15 years of experience in Operations, withexperience in handling a team of minimum of 100+ team members Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritize work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Willingness to travel, if required. Industry certifications or relevant educational background. Educational Qualifications: Graduate/PG