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0.0 - 3.0 years
0 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
Aster Medcity is looking for Associate Consultant to join our dynamic team and embark on a rewarding career journey. The job description for this position may include the following:1 Client Management: Assist in building and maintaining strong relationships with clients, act as a point of contact for clients, and manage client expectations Research and Analysis: Conduct research and analysis to support project delivery, including collecting and analyzing data, developing hypotheses, and identifying insights Project Delivery: Support project delivery by providing assistance in planning, executing, and monitoring project tasks and timelines Report Writing and Presentation: Prepare reports and presentations for clients and internal stakeholders, including developing recommendations based on research and analysis Teamwork: Collaborate with colleagues and other departments to provide integrated solutions to clients and support the development of the firm's intellectual property The ideal candidate for this position should possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills They should also have a basic understanding of management consulting concepts
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Aster Medcity is looking for Associate Consultant to join our dynamic team and embark on a rewarding career journey. The job description for this position may include the following:1 Client Management: Assist in building and maintaining strong relationships with clients, act as a point of contact for clients, and manage client expectations Research and Analysis: Conduct research and analysis to support project delivery, including collecting and analyzing data, developing hypotheses, and identifying insights Project Delivery: Support project delivery by providing assistance in planning, executing, and monitoring project tasks and timelines Report Writing and Presentation: Prepare reports and presentations for clients and internal stakeholders, including developing recommendations based on research and analysis Teamwork: Collaborate with colleagues and other departments to provide integrated solutions to clients and support the development of the firm's intellectual property The ideal candidate for this position should possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills They should also have a basic understanding of management consulting concepts
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Delhi, India
On-site
Aster Medcity is looking for Associate Consultant to join our dynamic team and embark on a rewarding career journey. The job description for this position may include the following:1 Client Management: Assist in building and maintaining strong relationships with clients, act as a point of contact for clients, and manage client expectations Research and Analysis: Conduct research and analysis to support project delivery, including collecting and analyzing data, developing hypotheses, and identifying insights Project Delivery: Support project delivery by providing assistance in planning, executing, and monitoring project tasks and timelines Report Writing and Presentation: Prepare reports and presentations for clients and internal stakeholders, including developing recommendations based on research and analysis Teamwork: Collaborate with colleagues and other departments to provide integrated solutions to clients and support the development of the firm's intellectual property The ideal candidate for this position should possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills They should also have a basic understanding of management consulting concepts
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Navi Mumbai, Maharashtra, India
On-site
Aster Medcity is looking for Associate Consultant to join our dynamic team and embark on a rewarding career journey. The job description for this position may include the following:1 Client Management: Assist in building and maintaining strong relationships with clients, act as a point of contact for clients, and manage client expectations Research and Analysis: Conduct research and analysis to support project delivery, including collecting and analyzing data, developing hypotheses, and identifying insights Project Delivery: Support project delivery by providing assistance in planning, executing, and monitoring project tasks and timelines Report Writing and Presentation: Prepare reports and presentations for clients and internal stakeholders, including developing recommendations based on research and analysis Teamwork: Collaborate with colleagues and other departments to provide integrated solutions to clients and support the development of the firm's intellectual property The ideal candidate for this position should possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills They should also have a basic understanding of management consulting concepts
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Kolkata, West Bengal, India
On-site
Aster Medcity is looking for Associate Consultant to join our dynamic team and embark on a rewarding career journey. The job description for this position may include the following:1 Client Management: Assist in building and maintaining strong relationships with clients, act as a point of contact for clients, and manage client expectations Research and Analysis: Conduct research and analysis to support project delivery, including collecting and analyzing data, developing hypotheses, and identifying insights Project Delivery: Support project delivery by providing assistance in planning, executing, and monitoring project tasks and timelines Report Writing and Presentation: Prepare reports and presentations for clients and internal stakeholders, including developing recommendations based on research and analysis Teamwork: Collaborate with colleagues and other departments to provide integrated solutions to clients and support the development of the firm's intellectual property The ideal candidate for this position should possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills They should also have a basic understanding of management consulting concepts
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
indore, madhya pradesh
On-site
As a part of Infosys Consulting, you will collaborate with a global team to deliver business consulting services to clients across various regions. You will be involved in diverse roles encompassing process consulting, functional consulting, technology strategy, program management, and change management. Utilizing your analytical skills, you will analyze complex problems and devise innovative solutions. Your responsibilities will include applying business consulting frameworks and methodologies to address client issues, ensuring the successful delivery of business outcomes. Furthermore, you will lead workshops, engage with client stakeholders, and contribute to sales pursuits and internal initiatives to drive firm growth. We seek individuals who possess a consulting mindset, strong analytical capabilities, a competitive spirit, and an entrepreneurial drive. The ideal candidates will have prior relevant work experience, excel in challenging environments, and demonstrate a passion for enhancing the competitiveness of businesses. A blend of business acumen and technological proficiency is essential, along with exceptional verbal and written communication skills. Candidates should exhibit the ability to swiftly identify complex business issues and prioritize root causes with confidence. At Infosys Consulting, we prioritize the recruitment of consultants who seamlessly blend into our dynamic yet professional work environment, valuing traits such as intellectual curiosity, proactiveness, and entrepreneurial spirit.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be joining Leap as a Program Manager/Associate Program Manager, where you will have the opportunity to work on projects that can significantly impact the trajectory of Leap's growth. Your responsibilities will involve working on transformation projects for the company, engaging in Strategize - Build - Operate - Transfer projects throughout the year, and supporting business unit leaders in addressing key challenges. You will also be involved in open-ended projects such as market research, opportunity sizing, user research, and identifying M&A opportunities. Your role will be crucial in ensuring the success of the business by adapting to the critical needs of the organization. The ideal candidate for this position would have 2-5 years of total experience, with a background in high-growth startups and exposure to the 0-1 and 1-100 growth phases of a company. You should be familiar with the 0 -> 1 phase of company building, including rapid experimentation, hypothesis testing, MVP development, and user research. Additionally, experience with the 1 -> 100 phases of company building, such as process design, hiring, team management, and scaling complexities, would be valuable. Strong stakeholder management skills, the ability to influence without authority, and a knack for building alignment are essential traits for this role. You should possess first principle thinking, excel in navigating from ambiguity to clarity, and demonstrate a proactive approach to problem-solving by asking the right questions and arriving at solutions efficiently. Being well-networked and adept at learning quickly from the right sources by asking relevant questions are also key attributes that we value. At Leap, we foster a culture of mutual respect, where being resourceful and focusing on possibilities over problems is highly appreciated. We encourage taking calculated risks supported by data, embracing failure as a means to iterate and find optimal solutions swiftly. Continuous learning and improvement are fundamental to our ethos, as feedback is considered a gift and an opportunity for personal and professional growth. Operating with a growth mindset, rather than succumbing to fear or judgment, is ingrained in our approach. We emphasize resilience and believe in individuals" capacity to enhance their skills and capabilities through a commitment to learning and development.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Program Manager at Google, you will play a crucial role in leading complex, multi-disciplinary projects from inception to completion. Your responsibilities will involve collaborating with stakeholders to define project requirements, creating project schedules, assessing risks, and effectively communicating with cross-functional partners across the organization. This role requires you to oversee projects that may span different offices, time zones, and hemispheres, necessitating coordination and timely updates for all parties involved. At Google, we are committed to solving problems that benefit individuals worldwide, regardless of their location. Our engineers work on diverse technical challenges and strive to make a positive impact on users globally. From enhancing search capabilities to developing scalable solutions and cutting-edge platforms, our team is dedicated to pushing the boundaries of technology to create innovative products that shape the future. Your responsibilities as a Program Manager will include designing and implementing comprehensive program communication strategies in collaboration with stakeholders. You will be tasked with defining program lifecycles, metrics, and resource management plans to drive continuous improvement. Additionally, you will be responsible for collecting and analyzing data, maintaining project trackers, and generating status reports independently. Proactively managing dependencies, executing change management initiatives, and fostering trusted relationships with stakeholders are also key aspects of this role. To excel in this position, you must possess a Bachelor's degree in Computer Science or a related field, along with at least 2 years of experience in program or project management. Experience in stakeholder and vendor management is essential, while familiarity with common technical operations and program management methodologies is a plus. Preferred qualifications include 2 years of experience in managing cross-functional projects and the ability to influence product and engineering teams with operational insights. If you are passionate about driving impactful projects, collaborating with diverse teams, and shaping the future of technology, we invite you to join us at Google as a Program Manager. Your contributions will play a significant role in addressing global challenges and creating opportunities for individuals worldwide.,
Posted 2 weeks ago
5.0 - 9.0 years
25 - 32 Lacs
Bengaluru
Hybrid
About the Job and Team At Resmed, were more than just a company treating sleep apnea—we’re shaping the future of connected health, empowering people to live healthier, happier lives. Our Engineering teams drive this mission forward, building world-class diagnostic and therapy products, and patient and provider software applications. Delivering these innovations requires exceptional coordination across complex engineering programs and cross-functional teams. That’s where our Engineering Program Management Office (PMO) shines. We are an international team of highly motivated professionals. We aim high and consistently achieve our goals, driven by collaboration, agility, and the strategic use of technology. We drive some of the most complex, cross-product initiatives whilst managing dependencies and projects that span the entire company . Let’s Talk About The Role The primary role of the Technical Program Manager is to manage end-to-end cross-functional delivery of software program / projects in the Product Development Engineering team. Key deliverables include planning, documentation, scoping, defining goals/deadlines, resource allocation, tracking budget and implementation. We manage our projects in accordance with the ResMed Quality Management System. You will partner with teams across the Product Development organization to manage complex, high-impact programs related to [providing a single solution for management of sleep and respiratory care workflows, patient diagnostics and care management] therapy algorithms, software and digital solutions. You will collaborate with cross-functional teams, stakeholders and sponsors across multiple geographies. Facilitate project and program-level processes, drive execution, escalate impediments, manage risks and help foster continuous improvement across, often international, projects and programs. Define project scope, set schedules, and ensure regular and timely delivery of value to end customers. Address resource constraints, dependencies, and timing challenges while syncing efforts across teams. Collaborate with product managers, engineering managers, program managers, and other stakeholders to ensure alignment with business commitments and sync points across teams. Organize and facilitate project status or agile ceremonies; Manage and communicate the implementation of significant changes to planning objectives, schedules, and product configurations to internal and external stakeholders. Provide regular status updates, highlighting accomplishments, plans, and any issues across assigned programs. Perform work in a specialized area requiring a deep understanding of fundamental principles, themes, and concepts. Accept and manage changing priorities and address issues quickly and professionally Let’s Talk About Qualifications And Experience Required: Bachelor’s degree in Computer Science or related discipline 5+ years of Program Management experience working directly with multiple agile, product and/or platform teams Agile / Scrum experience Strong understanding of the software development lifecycle Experience with agile software development tools such as Jira and Confluence Excellent interpersonal, written and oral communication skills Adept in problem-solving, facilitating decision making and resolving conflict Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Experience with software release management Flexibility working with remote teams (US, Australia) Preferred: PMP is desirable PSM or CSM certs are preferred Experience working with medical devices or a regulated environment is a plus
Posted 2 weeks ago
8.0 - 13.0 years
20 - 32 Lacs
Hyderabad
Work from Office
Role & responsibilities: Handle the in-house Operations delivery (BnM, VC). You will lead a team of up to 100- 120 associates supported by Team managers (5-6 FLMs) to improve accuracy and maintain service levels, this will also include meeting other SLAs, KPIs, internal Shrinkage and retention targets This is a mid-level management position that is fully accountable for the results of the reporting teams at the GOAI center. Responsible for conducting regular reviews with the team Drive overall performance for the team Identify improvement opportunities and driving process improvement projects Establishing governance structure for day-to-day operations Enhance adherence to compliance guidelines as required and dedicated by the Program Regular touch base meetings with internal stakeholders and different departments Should be open to travel (domestic & overseas) as and when required Responsible for performance management as well as annual appraisals for the team Be a key leader at the forefront for key projects for the program Preferred candidate profile Bachelors degree or equivalent •8+ years of overall experience and 4-5 years of managerial exposure in Operations (directly & via vendor management preferably) in Non-voice, Customer Service Environment. •Track record of successfully running large teams (100+) from the ground up •Exposure in handling remote team/teams is a must. •Should have extensive experience in handling large teams in Operations, Quality or Training domains in BPO/ Captive Operations •Overcomes time zone and geographic distance to drive cross functional initiatives and ensure compliance with business policies. •Demonstrated familiarity with general principles of workflow in a voice / non voice environment. •Should have handled both domestic and international operations with experience in handling remote teams •Entrepreneurial mindset with exposure in running independent operations will be an advantage •An analytical mind and should be able to perform Analysis of key process indicators to identify opportunities for process improvement and implement action plans •Ability to communicate with Sr Leaders @organization •Clear leadership capability –responsible for operations, you should be able to set clear goals, inspire confidence, prioritize tasks, align resources, and establish an upbeat motivated culture •Show creativity, experimentation and innovation and drive projects with urgency in fast paced environment •Strong oral and written communication skills.
Posted 2 weeks ago
10.0 - 20.0 years
15 - 30 Lacs
Hyderabad, Pune
Work from Office
Proven track record as a Technical Program Manager or similar role for Oracle HCM upgrades or implementations. 5+ years of experience, including at least one full-cycle Oracle HCM Cloud implementation. PMP or Agile certification is highly preferred.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 14 Lacs
Jaipur
Work from Office
PURPOSE OF THE POSITION: We are seeking a highly motivated Operations Program Manager to lead and manage operational initiatives within our Personal Health Insurance vertical. This role will be responsible for overseeing the successful execution of programs and projects, driving process improvements, managing day-to-day operations, and ensuring optimal performance in alignment with our business objectives. The position will be based in India but will primarily support the Australian market. KEY ACCOUNTABILITIES 1. Set direction and planning Managing day to day operations of multiple teams in Service Management, to achieve the objectives and business benefits for your product stream Responsible for overall KPI,s for all Retail accounts within the Product stream including Sales, cancellation and Operating cost to budget Effectively manage relationships and communications with key stakeholders, including customers and delivery teams Structure delivery teams for success incorporating required skills from within the Group and sourcing resources from delivery partner organisations Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders, and staff Track and manage project activities and deliverables related to product portfolio to achieve agreed outcomes and identify and develop mitigation strategies to manage project interdependencies Manage relationships with vendors and third-party suppliers Application and demonstration of knowledge and understanding of the projects impact (on people, process, and technology) within the Group Where appropriate, manage and coach team-members in the delivery of their assigned project tasks. Participate in the overall development our skills Collaborate and participate in organisational & process change requirements within the business. Manage and resolve any potential conflict whilst facilitating all aspects of stakeholder relationships Assist in providing management and operational guidance and support to the Groups call centre operations to achieve business improvements Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Group policies and external regulatory requirements. 2. Set policies and processes: Implement Operational policies and standards in line with overarching CIMET policies and guidelines. Work with internal stakeholders to implement CIMETs key operational processes clarifying accountabilities, inter- department/function dependencies and handover points. Ensure policies and standards are complied with at all times. 3. Monitor and manage operational performance: Work with the Chief of Operations to Implement systems to track P&L for your product stream in order to achieve operational objectives and targets; revenue, expenses and gross margin and reporting monthly, or as required to executive leadership team and key stakeholders for variances vs actuals. Develop and build data sets for project performance, to assist in determining processes and forecasting metrics to improve performance. Regularly monitor and review financial & operational performance across the product functions e.g., compliance, call centre, QA, technology and initiate business improvement actions as required. Provide regular reporting to SLTs. 4. Build a capable and engaged team: Create a positive, motivating, and collaborative working environment across the team. Ensure team engagement and effective communications across all offices. 5. Manage risk and compliance and ensure HSEQ: Ensure that all programs and operational activities are compliant with Australian health insurance industry standards, and CIMETs internal policies. Coordinate with compliance teams to ensure that programs meet legal, financial, and customer protection standards. Oversee audits and manage operational risk for the Personal Health Insurance programs. 6. Culture & Engagement Create a motivating and collaborative working environment throughout the organization Ensure high levels of employee engagement across the whole organization. 7. Other Duties Lead and manage end-to-end operational programs for the Personal Health Insurance vertical. Develop detailed project plans, define key milestones, and track the progress of initiatives. Coordinate cross-functional teams, ensuring timely delivery of projects and initiatives. Identify and mitigate risks throughout the lifecycle of operational programs. Leverage data analytics to monitor program performance, identify trends, and make data-driven decisions. Prepare and present regular reports on program health, KPIs, and operational performance to senior management. Manage program budgets, ensuring optimal resource allocation and cost-effective execution. YOUR SKILLS & EXPERIENCE: Tertiary qualifications in Project Management, Business or any other closely related field. Experience managing B2B & B2C accounts preferred Knowledge and experience in using industry recognized project management and/or solution delivery methodologies. Leading and managing high performing delivery focused teams across multiple departments. Extensive business partner, infrastructure, IT service-related project and program delivery experience. Strong experience in managing dependencies between complex programs and projects. Working knowledge of service management related technologies. Strong customer-facing communication, engagement, and stakeholder management skills. Demonstrable experience in driving productivity improvement. Team players who are generous with their time to assist colleagues outside of their immediate team to achieve their goals. Demonstrable experience in effectively navigating large complex organizations. High attention to detail in terms of digesting performance numbers and putting together reports for Senior Management Strong interpersonal, communications, negotiation, public speaking and presentation skills. Self-motivated and ability to operate autonomously Ability to work on strategic initiatives. Ability to work with diverse stakeholder groups. Ability to analyse the financial viability of commercial opportunities. Ability to learn quickly and keep up to date of industry related updates and changes Ability to multitask, delegate and prioritize key deliverables. Pro-active, entrepreneurial growth mindset Ability to work effectively in an Australia/India cross cultural environment.
Posted 2 weeks ago
3.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Oracle Cloud EPM EPCMCE consultant Qualifications Graduate Job Location
Posted 2 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Bengaluru
Work from Office
We are seeking a dynamic and detail-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for end-to-end customer service management, including front-office coordination, visitor support, budgeting, and security oversight for new projects. This role plays a critical part in enhancing customer satisfaction through seamless service delivery and operational excellence. Key Responsibilities: Customer Service & Front-Office Management: Allocate and manage customer meeting rooms as per scheduling requirements. Provide timely badge access, arrange shuttle services, and coordinate meals for visiting customers. Maintain decorum and professionalism at the front office and customer-facing areas. Conduct regular audits of customer office spaces, identify service gaps, and drive improvements. Budgeting & Cost Control: Prepare and manage budgets based on customer requirements. Collect and review quotations for all project stages; coordinate with internal teams for final approvals. Analyze quotations, track cost changes, and work closely with customers for BPO approvals before build stages. Drive cost control and efficiency across customer-related and new project security processes. Customer Reception & NPI Support: Manage customer reception processes for NPI (New Product Introduction) projects shuttle dispatch, food/dining coordination, and access control. Ensure the overall customer experience is smooth and professional during site visits and project meetings. Facility & Environment Management: Audit customer-facing rooms and office areas to ensure alignment with brand and operational standards. Coordinate with maintenance teams to plan and implement necessary upgrades and refurbishments. Security Management for New Projects: Plan and monitor security processes during the early build stages of new engineering projects. Ensure zero data leakage or security incidents during project builds. Collaborate with stakeholders to summarize abnormalities and propose improvements. Monitor and control security-related costs during the R&D stage. HR & Admin Reporting: Support departmental administrative tasks, including attrition tracking and report generation. Qualifications & Skills: Graduate in Business Administration, Hotel Management, or a related field. 2–5 years of relevant experience in CSR/Admin/Budget/Security roles. Strong interpersonal and communication skills. Proficiency in MS Office (Excel, PowerPoint, Word). Strong analytical and budgeting skills. Experience in front-office operations and visitor management preferred. Knowledge of security protocols and project coordination is an added advantage. What We Offer: Competitive salary and benefits Opportunity to work with cross-functional teams and global clients Dynamic and inclusive work environment Career development and internal mobility opportunities
Posted 2 weeks ago
5.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, includingschedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 5+ years of Program Management or related work experience. Preferred Qualifications: Master's degree in Engineering, Computer Science, or related field. PMP Certification. 10+ years of Program Management or related work experience. 5+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). 3+ years of experience working in a large matrixed organization. 2+ years of experience with program management tools such as dashboards, Gantt charts, etc. Principal Duties and Responsibilities: Collaborates with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication) and drives decisions necessary for on time delivery. Manages and takes responsibility for multiple medium sized programs/technology with moderate complexity by applying up-to-date program management knowledge to meet deadlines. Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple medium sized programs which include schedule and resource forecasting, stakeholders identification, method and frequency of communication, scope, and prioritization. Establishes key program metrics and manages team to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record. Identifies and secures resources to ensure alignment of team with program/technology demand for multiple medium sized programs with moderate complexity. Drives teams to identify program issues/risks, and create a risk mitigation plan for multiple medium sized or a single complex program(s). Maintains and updates the risk tracker. Promotes program vision and objectives within the team, ensures program objectives are met or exceeded, presents program vision to management, and gains buy-in from stakeholders. Promotes adoption of processes by applying best practices and identifying and executing process improvement initiatives across the Program Management team. Level of Responsibility: Working independently with little supervision. Making decisions that are significant in impact; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short- or long-term memory. Exercising exceptional creativity to innovate new ideas and develop innovative products/processes without established objectives or known parameters. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. The responsibilities of this role do not include: Financial accountability (e.g., does not involve budgeting responsibility). Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
2.0 - 7.0 years
22 - 27 Lacs
Bengaluru
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, includingschedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 2+ years of Program Management or related work experience. Bachelor's degree in Engineering, Computer Science, or related field. 4+ years of Program Management or related work experience.The successful candidate will own technical program management for our Oryon CPU Engineering team's development and delivery to a key Qualcomm SoC. This is the same team behind Snapdragon Elite X laptop SoC and Snapdragon 8 Elite. Responsibilities will include: Coordinate, plan and drive CPU IP development, testing and delivery to SoC alongside the smartest minds in the industry! Negotiate schedule, scope and line up resources to meet aggressive schedules to deliver best in class efficient, high-performance CPUs. Organize and lead interdepartmental discussions to set project milestones/schedules, plans of records, define project tasks, establish program policies and processes. Responsible for managing IP-SoC relationship. Troubleshoot program issues and help to develop alternative program tasks, schedules, milestones, resource plans, processes etc. to resolve program issues and conflicts. Determine risks, develop mitigation strategies, and communicate information to internal and external key stakeholders. Must be able to proactively drive and solve problems to solutions. Roll-up and report regularly to senior management-executives on key development milestones, budget, metrics, risks, and mitigation plans. Develop processes to increase the productivity and efficiency of the team. Manage teams through design, development, validation, test, manufacturing, deployment, and sustaining activities for hardware products. Be an advocate for the program in cross-functional and stakeholder meetings Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
2.0 - 7.0 years
11 - 16 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques. Preferred Qualifications: Master's Degree in Engineering, Information Systems, Computer Science , or related field. 3+ years of Software Applications Engineering, Software Development experience, or related work experience. 1+ year of work experience in a role requiring interaction with leadership. Experience in a customer-facing role . Principal Duties and Responsibilities: Leverages Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products. Collaborates with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions. Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches. Assesses potential application of company products, prepares product specifications, disseminates technical information on specific software areas, and/or troubleshoots issues regarding software tools and products. Writes detailed product technical documentation, application notes, and FAQs. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions. Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
2.0 - 7.0 years
16 - 20 Lacs
Hyderabad
Work from Office
Job Area: Operations Group, Operations Group > Program Analyst General Summary: Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms. Minimum Qualifications: Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field. OR High School Diploma or equivalent and 2+ years of relevant work experience. Preferred Qualifications: Bachelor's degree in Business Administration, Management, Engineering, Computer Science, or related field. 3+ years of experience creating, scheduling, and maintaining program plans or related experience. 2+ years of experience with program management tools. Principal Duties and Responsibilities: Regularly coordinates with third parties and/or internal customers for large, complex programs to identify and meet needs, track and communicate program status updates, and ensure compliance with processes and guidelines. Prepares and discusses agenda for review board meetings under guidance of the Program Manager and documents key discussion points, project plan changes, and stakeholder needs. Contributes to and updates project plans to support Program Managers or Leads on large programs that include priorities, timelines, critical tasks, stakeholder identification for each task, and forecasted resource allocation. Collects, compiles, monitors, and maintains budget data, identifies potential issues, and communicates to the Program Manager. Tracks the progress and execution of complex deliverables to ensure deadlines are met, and identifies and escalates issues that may impact deadlines. Coordinates schedules and task assignments for complex projects by following proper project management practices with some guidance from the Program Manager. Manages and communicates changes in program timelines, priorities, and deliverables to stakeholders. Identifies risks and issues in limited capacity that occur throughout the program lifecycle, communicates issues to the Program Manager, and identifies team members needed to determine a solution. Gathers, analyzes, and interprets data and program metrics using advanced tools (e.g., macros, pivot tables, charts, graphs) and resolves inconsistencies. Maintains and updates databases using advanced aspects of data management tools (e.g., Excel, agile). Synthesizes moderately complex data and metrics into a summary of key trends, risks, and changes, and presents results into a report that can be easily understood by key stakeholders. Gathers feedback and implements improvements to assigned planning processes, tools, and methods. Level of Responsibility: Working under some supervision. Providing some supervision/guidance to others. Making decisions that are moderate in impact; errors may have relatively minor financial impact or affect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. May require basic negotiation and influence, cooperation, tact, and diplomacy, etc. Completing most tasks with multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework. Exercising creativity to draft original documents, imagery, or work products within established guidelines. Using deductive problem solving to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required. The responsibilities of this role do not include Budgetary accountability. Influence over key organizational decisions. Role in strategic planning. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
4.0 - 9.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, includingschedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 4+ years of Program Management or related work experience. Preferred Qualifications: Master's degree in Engineering, Computer Science, or related field. PMP Certification. 7+ years of Program Management or related work experience. 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). 2+ years of experience working in a large matrixed organization. 2+ years of experience with program management tools such as dashboards, Gantt charts, etc. Principal Duties and Responsibilities: Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs. Manages and takes responsibility for multiple small programs/technology with moderate complexity or a single complex program/technology by applying up-to-date program management knowledge to meet deadlines. Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions. Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members. Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker. Helps to promote program vision and objectives within own team, and ensures program objectives are met or exceeded. Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs. Level of Responsibility: Working independently with little supervision. Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework. Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. The responsibilities of this role do not include: Financial accountability (e.g., does not involve budgeting responsibility). Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
TK ELEVATOR INDIA PRIVATE LIMITED is looking for Manager-HR (Management Development) -Chakan Pune to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 2 weeks ago
3.0 - 6.0 years
20 - 25 Lacs
Chennai
Work from Office
Barclays Shared Services is looking for Strategy Lead, Corporate to join our dynamic team and embark on a rewarding career journey Responsible for leading cross-functional teams to deliver high-impact projects within scope, time, and budget Acts as the primary point of contact for project stakeholders, managing communication, resource allocation, and task delegation Drives strategic planning, sets performance goals, ensures quality delivery, mentors junior team members, and identifies opportunities for process improvement Coordinates with senior leadership to align team efforts with organizational objectives and ensures successful project execution from initiation to closure Let me know if you want this tailored to a specific domain like Tech Lead, Sales Lead, etc, or share the next job titleAsk ChatGPT
Posted 2 weeks ago
6.0 - 11.0 years
7 - 11 Lacs
Pune
Work from Office
Design, develop, and maintainenterprise-grade integrations specifically for SAP ECC and S/4HANA environments Build and optimize SAP-specificconnectors using SAP PI/PO , SAP CPI , IDocs , BAPIs , and OData services Develop custom ABAP programs andenhancements for data extraction and transformation Implement real-time and batchintegration scenarios using SAP ALE/EDI frameworks Configure and maintain SAP RFC connections and web serviceintegrations Design and implement SAP Fiori and Gateway services for modern integration requirements Create reusable SAP integrationtemplates, function modules, and technical documentation Work with SAP functional modulesincluding FI/CO , MM , SD , and FICO forcomprehensive data mapping Troubleshoot complex SAPintegration issues and optimize performance of data extraction jobs Collaborate with customer SAPBasis and functional teams for seamless deployments Ensure compliance with SAPsecurity standards and data governance policies Provide technical expertise duringcustomer onboarding and SAP system assessments Required Qualifications 6+ years of hands-on experiencewith SAP integration and development Strong ABAP programming skills with experience in reports, enhancements,and custom development Extensive experience with SAP PI/PO or SAP CPI (Cloud Platform Integration) Deep knowledge of IDocs , BAPIs , RFCs , and ALE distribution Experience with SAP S/4HANA migration projects andintegration challenges Proficiency in SAP Web Services , OData , and REST API integration Understanding of SAP functionalmodules, especially Financial Accounting(FI) and Materials Management (MM) Experience with SAP securityconcepts, authorizations, and role management Strong knowledge of XML , XSLT , and data transformation techniques Familiarity with SAP transportmanagement and change control processes Bachelors degree in ComputerScience, Information Technology, or related field SAP Certification in Integration orDevelopment track is highly preferred Preferred Qualifications Experience with SAP BTP (Business Technology Platform) and cloud integration scenarios Knowledge of SAP Ariba , SAP Concur ,or SAP Fieldglass integrations Familiarity with SAP Master Data Governance (MDG) Experience with SAP Solution Manager for integrationmonitoring Understanding of SAP HANA database and CDS views Experience with integrationplatforms like MuleSoft , Workato , Boomi , or Jitterbit inSAP contexts Knowledge of Python, Golang or Java for hybrid integration scenarios Masters degree in relevant field Fluency in English; additionallanguages are a plus Technical Environments Primary: SAP ECC 6.0, SAP S/4HANA,SAP PI/PO 7.5, SAP CPI Integration: IDocs, BAPIs, RFCs,Web Services, OData Development: ABAP, Core DataServices (CDS), SAP UI5 Tools: SAP Solution Manager, SAPTransport Management, SAPGui, Eclipse ADT
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
Hyderabad
Work from Office
About the Job We are changing the way people think about customer service, and we need your help! Were looking for a Resource Planner to join our Workforce Team, who supports IntouchCXs resource planning initiatives from a staffing point of view. This role is responsible for scheduling, tracking and assisting in the execution of intraday staffing management, ensuring staffing levels are sufficient to meet our overall performance goals. As Resource Planner, You Will Manage all day-to-day activities in Workforce Management Manage schedules, exceptions, data tracking and Service Levels Monitor daily Key Performance Indicators to diagnose emerging trends and adjust staffing as required Maintain employee information and its accuracy on an ongoing basis Plan and create new hire schedules while tracking shift availability Report by program as required As Resource Planner, You Have University or College Degree in a related discipline - Computer Science, Marketing, Communications or Business (a combination of work experience and education will be considered) Advanced knowledge of MS Word, MS Excel and Outlook Adaptability to learn a variety of software programs including Aspect, Teleopti and Genesys (prior experience in one of these platforms is considered an asset) High level of accuracy regarding data entry Strong analytical and problem solving skills Willingness to learn and adapt to working in a fast-paced environment The ability to multitask and self-manage the work day
Posted 2 weeks ago
5.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
What You'll Do We are looking for an experienced Project Manager reporting to VP Customer Experience to lead a portfolio of programs that directly influence Avalara's Customer Experience. You will oversee multiple, concurrent projects including those tied to CSAT, operational performance, and other customer health metrics and you will drive global efforts that reduce customer friction, improve satisfaction, and build scalable systems for identifying issues across the customer journey. What Your Responsibilities Will Be You'll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk You'll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics You'll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights What You'll Need to be Successful 5+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI
Posted 2 weeks ago
14.0 - 19.0 years
18 - 25 Lacs
Pune
Work from Office
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose "” people "”then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. Senior Manager, Ready Implementation Services - India is responsible for providing leadership for the UKG Ready Implementation Services (RIS) India group, including our build & check history teams. Specifically, this position is responsible for overseeing operational objectives to scale our UKG Ready implementation team in India and effectively support the delivery of our products to our customers. This is accomplished through taking an organization-wide view of performance metrics, processes, tools, and other enablement functions for the UKG Ready Implementation Services group.As the Senior Manager, Ready Implementation Services (RIS) - India, you will lead the continued global expansion for RIS, leveraging new resources in high value geographies to expand our resource base and extend the workday allowing for more efficient and timely project completion. This role must work closely with RIS India Director and Managers as well as key stakeholders in the broader Customer Experience Team to align processes and resources to RIS strategic goals and objectives. Delivery Efficiency, onboarding of new resources, and joint team satisfaction results across RIS will be the primary measure of success for this role.This position will be based out of UKG Pune office in India and will report to the Director of UKG Ready Implementation Shared Services India workgroup. Further, this position will be required to operate in alignment with global hours of operation, generally 11:30 AM IST to 8:30 PM IST.Duties and Responsibilities: Drive key business objectives that align to company and business goals throughout the India Build & Check History teams. Manage and develop a Global Team leveraging the UKG resources available to evaluate new geographies and support growth in high value geographies, including expanding the team into Pune in India. Continual evaluation and development of process and strategies to most effectively support the delivery teams in the implementation of Ready products and services. Establish, implement, and drive adherence to operational best practice standards, processes, and systems, in accordance with UKG strategy and goals Collaborate with key stakeholders to ensure Training provides programs that deliver measurable, improved employee performance and aligns with UKG strategy and goals Document and own best practices for executing and maintaining all aspects of the program. Monitor and report on key metrics to demonstrate teams performance and impact on organizational objectives Ensure that all employees understand business objectives, expectations, and measurement criteria for their respective positions. Coach, mentor and provide development opportunities to team members, to optimize operational/delivery excellence and create a deeper bench of experienced talent. Direct & Indirect management of people resources on a continuous basis. Instil a strong focus on customer service and experience. Build strong, trusting relationships with US, employees, and internal customers. Ensure adherence to process controls to help mitigate financial, customer service, reputation, and data security risks.Basic Qualifications: Bachelors Degree and 14+ years relevant experience in the area of HCM software and/or services implementation At least 4 years of successfully leading strategic projects/programs for a software provider Minimum of 4 years experience managing high performing teams Ability to travel internationally Demonstrated ability to manage and execute on multiple, critical projects simultaneously Ability to think strategically and drive results Demonstrated experience influencing cross-functional teams to achieve project/program goals Established record of successfully scaling teams, improving performance and business standardsPreferred Qualifications: Prior experience building and leading global teams Possess excellent written and verbal skills with a strong customer focus Strong business acumen- planning, forecasting, budgeting Possess understanding of financial fundamentals including revenue recognition requirements within the software and service industry. Demonstrable communication and negotiation skills Where were going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet its our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKGCareers@ukg.com
Posted 2 weeks ago
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