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1.0 - 3.0 years

2 - 6 Lacs

Hyderabad

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Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Technical Project Implementation.: Experience: 1-3 Years.

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5.0 - 8.0 years

5 - 15 Lacs

Mumbai Suburban, Thane, Navi Mumbai

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Job Summary: We are looking for a highly organized and detail-orientedProgram managerwith 5 to 6 years of experience to support governance, compliance, and audit-related activities. The ideal candidate should have strong proficiency in Microsoft Excel and PowerPoint, hold a valid MS Office certification, and possess a deep understanding of MIS. This role also involves cross-functional coordination, requiring strong communication and stakeholder management skills. Key Responsibilities: Prepare and maintain governance reports, trackers, and dashboards using advanced Excel tools. Create impactful presentations and documentation using PowerPoint for leadership reviews. Analyze MIS data to identify trends, gaps, and areas for improvement. Coordinate with multiple internal teams to gather data, track progress, and ensure timely updates. Drive the end-to-end closure of audit points, including documentation, follow-ups, and evidence collation. Ensure adherence to governance frameworks, policies, and compliance standards. Support internal and external audits by providing accurate and timely information. Escalate risks and delays proactively with mitigation plans. Required Skills & Qualifications: 5 to 6 years of relevant experience in governance, MIS, or audit coordination roles. Advanced proficiency inMicrosoft Excel(pivot tables, VLOOKUP, charts, macros) andPowerPoint. MS Office Certificationis mandatory. Strong understanding of MIS reporting and data interpretation. Excellent coordination and communication skills to work with cross-functional teams. Ability to work under pressure and manage multiple priorities effectively. Strong attention to detail and process orientation. Preferred Qualifications: Experience in handling audit processes and compliance documentation. Exposure to governance frameworks in a corporate or regulated environment. Familiarity with tools like Power BI or SharePoint is a plus.

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Transformation Engineering Experience : 5-8 Years .

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4.0 - 9.0 years

5 - 15 Lacs

Gurugram

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We are seeking a dynamic and detail-oriented Assistant Manager – Project Manager with a strong command of PowerPoint presentation design and data storytelling & project management. The ideal candidate will support project planning, execution, and reporting while creating high-impact presentations for internal and external stakeholders. This role requires a blend of strategic thinking, data fluency and visual communication skills. Key Responsibilities: Project Management: Assist in planning, coordinating, and executing projects across departments. Track project milestones, deliverables, and timelines using project management tools. Prepare project documentation, status reports, and dashboards. Presentation & Storytelling: Design and develop professional, visually engaging PowerPoint presentations for leadership reviews, client meetings, and internal communications. Translate complex data and project updates into clear, compelling visual narratives. Ensure brand consistency and adherence to corporate design standards. Data Visualization & Interpretation Analyze quantitative and qualitative data to extract actionable insights. Use tools like Excel, Power BI, or Tableau to build dashboards and charts that support storytelling. Tailor data communication styles to different stakeholder audiences (technical vs. executive). Validate data accuracy and ensure narrative integrity across presentations. Stakeholder Communication: Collaborate with cross-functional teams to gather content and insights. Present project updates and insights to senior management. Support in organizing and facilitating project meetings and workshops. Process Improvement: Identify opportunities to streamline project workflows and reporting. Contribute to the development of templates, SOPs, and best practices. Qualifications: Bachelor’s / Mater’s degree in business administration, Project Management, Communications, or a related field. 3–5 years of experience in project coordination or management roles. Proven expertise in Microsoft PowerPoint and Microsoft Office Suite . Familiarity with project management tools (e.g., MS Project). Strong analytical, organizational, and communication skills. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills: Experience in consulting, corporate strategy, or business operations. Knowledge of data visualization tools (e.g., Power BI, Tableau) is a plus. "At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their – but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status"

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2.0 - 5.0 years

5 - 10 Lacs

Chennai

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Mahindra Mahindra Limited. is looking for Deputy Manager - BIW (ICE CDMM) to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

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3.0 - 7.0 years

20 - 27 Lacs

Mumbai

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KPMG India is looking for Technology Consulting-DP AI/ML Assistant Manager Technology Consulting-DP AI/ML Assistant Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

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5.0 - 8.0 years

10 - 14 Lacs

Vadodara

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Schneider Electric India Pvt. Ltd. is looking for Technical Project Management - Senior Professional to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

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8.0 - 15.0 years

20 - 27 Lacs

Chennai

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EPAM Anywhere is looking for Business Solution Architect - Salesforce to join our dynamic team and embark on a rewarding career journeyDesigns and delivers strategic business solutions aligned with organizational goals. Analyzes business needs, translates them into technical requirements, and creates scalable architectures across platforms. Collaborates with stakeholders, development teams, and leadership to ensure seamless integration of systems. Evaluates emerging technologies, ensures compliance with enterprise standards, and supports implementation, testing, and optimization of end-to-end business solutions.

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25.0 - 26.0 years

35 - 40 Lacs

Agra

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About IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL

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2.0 - 6.0 years

6 - 10 Lacs

Gurugram

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You want this to be as engaging as possible, but concise and to the point encouraging candidates to read on! Should include the location and highlight the flexibility on offer For example, this is a hybrid role with the flexibility to work both virtually and from our London office This is dependent on role and aligns with in country smart working policy Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed What the day will look like Combination of a short paragraph and bullet points outlining the role responsibilities Framing the role responsibilities under the banner of What the day will look like helps make the ad more engaging and tangible How this opportunity is different This is your opportunity to sell the role! What makes Aon and the role different, and more attractive, than our competitorsBring the role to life by outlining who they will be collaborating with, and equally who will be supporting them Skills and experience that will lead to success Bullet points outlining key skills/experience Try to keep this to a maximum of 5 bullet points and write in paragraph format if needed in order to limit the bullet points How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself We offer a variety of working style solutions for our colleagues as well Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential As a result, at Aon, you are more connected, more relevant, and more valued Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves Aon is proud to be an equal opportunity workplace Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status We are committed to providing equal employment opportunities and fostering an inclusive workplace If you require accommodations during the application or interview process, please let us know You can request accommodations by emailing us at ReasonableAccommodations@Aon com or your recruiter We will work with you to meet your needs and ensure a fair and equitable experienc

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10.0 - 15.0 years

32 - 37 Lacs

Pune

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Role Description This role is responsible for overseeing the planning, execution and successful delivery of a specific program or a workstream of a larger customer program within Wipro, from deal closure to a steady-state. It may require the incumbent to lead large-scale software implementation across Managed Services, Vendor Consolidation, Digital Transformation, Business Transformation, Enterprise Resource Planning (ERP) Transformation, Customer Relationship Management (CRM) Transformation, IT Infrastructure / Upgrade, Cybersecurity Imp/Enhancement and / or Quality and Testing Programs. They will manage programs comprising of multiple Service Lines, engaging with one or more vendors and/or with customers/ stakeholders and/or suppliers across multiple geos/regions, of 10 million USD or higher TCV deals and be FPP, FCP, T & M and/or integrated in nature. The role holder is the point of contact for this specific program / workstream and is expected to drive the strategic planning, interface closely with cross-functional teams to ensure execution and successful delivery of the program. This role will involve collaborating with multiple service teams, cross-functional teams and managing client engagements. Success will be measured in terms of business outcomes driven in alignment with business objectives and the resulting benefits enabled for Wipro and customer's organization. The role holder is expected to hold and leverage a deep expertise in specific technologies and possess awareness of latest trends. Success is measured in terms of business outcomes driven, strategic direction provided for the program and the resulting benefits enabled for Wipro and customer's organization. They will also have a deep understanding of Waterfall and Agile process, be certified in Agile/ PMI and be able to manage FPP, FCP, T&M or Staff Augmentation programs. Essential Responsibilities Strategize, implement and maintain program initiatives in adherence with the organizational objectives. Lead the overall program management involving the implementation, customization, and integration of applications. Ensure strong governance that ties in with scope, schedule and change management, resource allocation and risk management strategies, to ensure successful program delivery. Work closely with project sponsor, cross-functional teams, internal GBLs/Service line teams and project managers to define the scope, deliverables, estimate the required resources, work plan, budget, schedule and ensure reporting and drive progress on the program objectives. Monitor program financials, including budget tracking, cost management, and resource allocation to achieve profitability targets. Monitor and deliver outputs/outcomes of the program and adapt strategies to optimize. Identify and highlight risks proactively and develop mitigation strategies. Establish and maintain quality standards, ensuring deliverables meet or exceed customer expectations through regular reviews and quality gates. Communicate program updates and business reporting to stakeholders and senior management. Assess and manage relationships with any third-party vendors to ensure successful program delivery. Manage any change or ambiguity that may arise in the critical path. Drive change management activities for the adoption of new packaged applications, including coordinating training and communication plans. Mobilize the operational support required from various parts of the organization. Assign and drive actions across all engaged entities and roles. Interact with other SPOCs in the larger business (as applicable) to manage integration and dependencies. Stay abreast of emerging technologies and industry best practices to make informed recommendations. Possess strong technical and delivery management skills. Lead and mentor a team for their professional growth. Foster a culture of innovation and collaboration. Key Skills Required Program Excellence : Strategic Thinking Execution Excellence Commercial Acumen for Profits, Revenues and Growth Risk and Governance Change Management Stakeholder Management Collaboration: Ability to Collaborate Across Different Points of View / Different Cultures/ Different teams Function, Collaborate to build alliances and find win-win solutions Conflict management with tact and diplomacy Outcome Ownership : Outcome Ownership Across the Program Resource Mobilisation Agile Implementation In Project Managing trade-offs against competing priorities Reliable Partner: Committed to Clients Success Builds Trust and Credibility Executive Presence Building High performing teams: Builds Successful Teams that Encourage High Performance Creative Intelligence: Creative Problem Solving and Innovation Practices Systems Thinking Resourceful Agility: Speed in adaptation, response and execution Learning agility, self-motivated to learn, ability to multi-task Qualifications 10+ years of progressive experience in technology project and program management, with at least 5 years of experience specifically in managing customer programs Excellent understanding of technologies and industry vertical domain areas. Demonstrated expertise in specified technology areas and awareness of latest trends in the industry Demonstrated experience in leading complex system integrations, data migrations and application customizations. Proficiency in risk management and financial analysis. Strong knowledge of project management methodologies, such as Agile, Scrum, Waterfall, and hybrid approaches, along with a solid understanding of the IT landscape and trends. Excellent communication, negotiation and stakeholder management skills, with the ability to interact effectively with senior executives, clients and cross-functional teams in a matrix set-up. Mandatory Skills: Delivery Management Experience : 10 YEARS.

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1.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Role Purpose Managing Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for leading development of consulting solutions and providing support to practice growth and development. This role is engaged in developing strong client relationships and managing large engagements, accounts (single/multiple) or designing and leading large and complex consulting programs for customers. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations The Managing Consultant must achieve high personal billability. Do Consulting Execution Achieves utilisation target,. An Ambassador for Wipro tenets and values Account focused and effective as a leader in the business. Program Manager or equivalent and manages teams of consultants/work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from client executives and sponsors Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, builds trust and confidence through focus on quality and delivery Business development Ensures high levels of individual and team utilization in line with the levels expected as part of the goal setting process. Manages a personal sales pipeline to support revenue targets (personal and practice) Manages a revenue target as agreed with manager. Sells laterally and vertically to a number of clients. Regularly identifies leads and converts them into opportunities and proposals Has an effective network of client contacts at executive buying level. Leads sales activities and meetings Leads marketing and prospecting activities to populate the sales funnel Closes new projects and/or project extensions with minimal partner support Proactively seeks opportunities to develop revenue in existing and new areas Drives proposal creation and presales activities for the engagement/new accounts by leveraging Wipros global footprint and end to end consulting capability Thought Leadership Recognised as an industry thought leader and ensures thought leadership is shared with GCG/Wipro is one of the various channels. Leads assignment team thought leadership Ensures case studies and track records are utilized across Wipro in sales efforts. Presents Wipro thought leadership at external industry forums and sales campaigns and demonstrates the monetization of own thought leadership through pipeline building Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrable contribution to internal initiatives Holds people accountable for leveraging IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Ensures engagement teams effectively contribute tools, methods and assets, information sources and IP to the knowledge management platform. Works to develop and improve practice policies, procedures, frameworks, etc., Creates reusable IP/assets and makes self visible as a thought leader. Manages line team career development through use of internal processes-training performance assessments, etc. Monitors and helps curtail talent attrition Demands engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored client solutions with desired impact Highly visible in the consulting community resulting from sharing industry trends, developing solutions, applying innovation, authoring published content Mandatory Skills: ETRM Energy Trading and Risk Management Experience : 10 YEARS.

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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Role Purpose H. Sc / Graduate freshers with good communication.US healthcare Exp will be an advantage.Knowledge of basic computer operations.Willingness to work in the late evening and night shifts.Courteous with strong customer service orientation.Good listening and speaking skills.Typing speed 30/90% Mandatory Skills: Member Enrollment(Payer).

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7.0 - 11.0 years

9 - 13 Lacs

Bengaluru

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Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Geographic Info. Systems(Car support) Experience : 10 YEARS.

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Investment Banking(CLM) Experience : 5-8 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Business Analyst/ Data Analyst(Media) Experience : 3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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Receive escalation tickets, apply a structured troubleshooting protocol and provide timely resolution. Communication with customers is predominantly over the e-mail channel, but also via phone, online meetings, and chat conversations. Evaluate the needs of customers and work in a creative, proactive manner to resolve technical issues. Take complete ownership of the escalated tickets and collaborate with the relevant technology teams for a swift resolution. Document troubleshooting and problem resolution steps, accurately record data into CRM and other relevant tools. This role is primarily for the US timezones. Skills Required Excellent communication skills. Ability to write concisely with clarity. Ability to work in a 24/7 work environment. Orientation to technology in general, specifically web technologies API, HTML, CSS, JSON, SQL, and JavaScript. Be a team player who can work seamlessly across various teams to achieve a common goal. Excellent customer advocacy and consultative skills. Strong multitasking and prioritization abilities. At least 3 plus years of experience as an individual contributor in a customer success or a technical support role. Should have worked previously in US time zones for at least one year.

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10.0 - 15.0 years

17 - 20 Lacs

Bengaluru

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Role Purpose As an experienced Scrum / Agile practitioner, you are responsible for managing the overall dependencies across multiple programs in a value stream. You should have very strong domain, business and technical knowledge along with exceptional communication and facilitation skills. You are responsible for managing dependencies and stakeholders across multiple Programs during the release and should be able to handle the complexities across 10-15 Scrum teams during the release and coordinate across the same. You are also responsible for project delivery and profitability (from Wipro perspective) and should be able to work closely with the ALM/SoSM to ensure increased team competency thus gaining operational efficiencies Do Ensure meeting of the programme(s) objective(s) in a LOB Understanding of the Business Strategy and budget allocation across various programme streams in the LOB (for different Wipro Scrum Teams) Understand the business outcome of the various programmes in the LOB aligned to business strategy Interface with SoSMs and help manage the dependencies of scrum teams across single/multiple programmes Ensure program health and maturity. Track key metrics at a LOB level and take appropriate action Define the capacity allocation of Wipro Scrum teams required across programmes in the LOB Interface with business and system architects on the architecture runway elaboration based on upcoming Sprint goals for all Scrum teams in the LOB MoSCoW (or similar methodology) adherence of Program Backlog at the Program level Track and Report business progress across the LOB by consolidating the outcome of teams Participate and assist teams in Release Planning Meetings to help synchronize between teams across locations Building synergies between scrum teams across locations and simplifying the interface between SoSM, Scrum Teams and other stakeholders Participate in LOB level Scrum of Scrum meetings and Governance meetings of all the Programs he/she is responsible for Highlight the risk and dependencies across all programs in the LOB to ensure achievement of release goals. Resolve impediments to ensure smooth sprint execution Resolve and further escalate impediments across teams to a minimum and ensuring ZERO impact on the overall Release schedule Responsible for CSAT as per organization norms and expectations. Ensure EWS, customer escalations and escalation resolution as per organization norms Enabling collaboration between Dev, Ops and other stakeholders to ensure availability of required environment Interact with Agile Line Manager to resolve internal impediments related to people and operations Expand the Wipro footprint / ensure repeat business in the LOB Communicate team success to client and Wipro stakeholders and leadership Participate in CoP initiatives in Wipro / account Represent the account in internal forums at a vertical / BU level (APR / QBR / MBR etc.) Responsible for performance management of SoSMs, Technical / System Architects, Product Owner and Agile Line Managers Responsible for bulge, account profitability, cash flow, and Value at risk Ensure resource forecast accuracy Responsible for invoicing (if SOW is at program level) Approves PDMR (if SoSM / ALM is not available) Mandatory Skills: Program Management. Experience: >10 YEARS.

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5.0 - 10.0 years

13 - 17 Lacs

Pune

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Role Purpose The role incumbent is responsible for the successful execution of a low to medium complexity program & its profitability.It is a role requiring understanding of the individual program and how it interacts with other programs. The Program Manager is also responsible for customer satisfaction and to some extent to the commercial growth within the account. Do Financial : Is responsible for Gross margin achievement for the Program Is responsible for bonus received or penalty paid from/to the customers Adheres to project cash flow schedule Responsible for reducing value at risk (VaR) ($, days) Offering/competency: Is responsible for increasing project effort charged to domain experts Formulates an appropriately structured Governance framework for the account in which he/she is the sole Program manager. Else works as per the governance framework defined by the Program Director Creates a clearly defined and documented escalation mechanism in place Ensures governance ties in with Scope/Change Management Delivery/Customer satisfaction Leads and owns the Program Delivery (schedule/risk/issues/changes/dependencies) Helps establish the required execution and project methodologies synergizing customer and Wipro methodologies for meeting Program Quality-Cost-Delivery schedule Manages operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge) Handles customer escalations Responsible for meeting release compliances People Leads planning workshops and program steering committee meetings Develops and mentors project managers and PMO for exceptional performance from team members to improve performance Manages & Controls employee attrition rate Ensures that eligible employee are released for rotation" "Managing Customer Relationship and Scope Management Ensures that requirements document is comprehensive with clearly outlined scope boundary, non-functional requirements are captured quantitatively. Develops a common understanding and sign-off on requirements by the business users. Uses the right kind of requirement management tools to ensure correct understanding and scope idenfications Provides wire-frames depicting user interface to give good view of the navigation" "Brand Building Initiatives Participates in initiatives which help in building Wipro Brand and developing progressive delivery.

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3.0 - 8.0 years

2 - 3 Lacs

Lucknow

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Overall responsibility for planning, scheduling, execution and delivery of high rise civil works which includes project planning and execution, resource management , cost management , solve issues and challenges that might arise during the project life cycle. Candidates with experience in High rise construction projects are preferred.

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3.0 - 6.0 years

6 - 9 Lacs

Bengaluru

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Job Description We are looking for creative, resourceful and enthusiastic writers to join our team. The Medical Writing team at M3 is responsible for producing a wide variety of content, primarily for Doctors.net.uk , the UK s largest professional network of doctors, but additionally for a range of other media. Content produced includes promotional material, conference highlights, videos, case studies, educational modules, detail aids and more, for a range of clients spanning the pharmaceutical and medical devices industries, charities and wider healthcare sector. Main Duties and Responsibilities Developing, writing and proofreading content Supporting larger content creation projects with editing and referencing tasks Attending occasional client meetings to plan, scope and discuss campaigns Working closely with the Design, Programme Management and Client Partnership teams Qualifications Ideal Candidate A degree, preferably a PhD, in life sciences, or equivalent experience in the medical, pharmaceutical or MedComms industries Ability to write clear, co

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7.0 - 9.0 years

12 - 16 Lacs

Mumbai, Pune

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Functional Responsibility Program Management Support and Reporting Engage with stakeholders at all levels, leadership and driving timeline achievability. Monitor, govern, and report independently on the program, spanning across S&P Global’s divisions and functions. Create Smartsheet/PowerBI/Tableau based dashboards to facilitate visual program monitoring and reporting. Perform routine program validation to ensure the projects are on track and measure/monitor/manage project health. Suggest improvements to teams on how their project plans can be further enhanced/streamlined to ensure successful execution. Collaborate independently with team leads on program execution and collation of topics and materials to be presented for S&P leadership visibility and approval. Monitor execution risks across various teams and projects, collaborate with owners to ensure mitigation, and provide routine reports. Remain agile to lead ad-hoc responsibility areas. Preparation of content and PPT slides for reporting program updates to S&P leadership and board of directors. Support team in executing project management responsibilities.

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4.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivitys R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new products to ensure suppliers deliver quality parts, materials, and services for new or improved manufacturing processes; conduct feasibility studies, testing on new and modified designs; direct and support detailed design, testing, prototype fabrication and manufacturing ramp. The R&D/Product Development Engineering Teams provide all required product documentation including, but not limited to, Solid Model, 2D/3D production drawings, product specifications, and testing requirements. They create and modify detailed drawings and drafting or conceptual models from layouts, rough sketches or notes and contribute to design modifications to facilitate manufacturing operation or quality of product. Typical fields of expertise includematerials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and manufacturing of electrical, mechanical and electronic components, products, and their integration into systems. KEY RESPONSBILITIES: Experience1216 years in Test & Validation Engineering, preferably in sensors or high-reliability components and 4-5 years in a leadership role. Lead and manage Test Planning, Execution and reporting for Design Validation, Product Validation and Qualification Testing for sensor products, ensuring compliance with global standards and customer-specific requirements. Build a high performing team of test engineers and technicians to support validation programs globally. Collaborate with cross-functional product development teams (globally) to define and drive hands-on execution of test strategies, test plans and timelines aligned with NPD schedules with a strong flair for problem solving. Interpret and apply international and industry-specific standards such as IATF 16949, ISO 17025, ISO 13485, AEC-Q100/102/103, and customer-specific protocols. Analyze test data, derive insights, and implement corrective and preventive actions. Facilitate conflict resolution and decision-making across global cross-functional teams. Manage and mentor a high-performing team, fostering a culture of ownership, innovation, and continuous improvement. Ensure compliance with quality systems and regulatory frameworks across automotive, medical, and industrial sectors. Collaborate with global engineering, program management, and customer teams to ensure timely and cost-effective project execution. Champion lean practices, drive standardization, reuse of test methods across product lines, 5S, and Kaizen initiatives to optimize lab operations and reduce costs. Explore and implement advanced testing techniques and automation tools (e.g., LabVIEW, Python). Represent the BU in global forums, audits, and customer interactions with clear, concise communication. Ensure safe lab operations and adherence to EHS guidelines. Contribute to Capex planning, budgeting, cost tracking and KPI governance. Act as a key player in the strategic roadmap for lab automation, digital reporting and lab data management systems. Competencies Motivating Others Managing and Measuring Work Building Effective Teams SET Strategy, Execution, Talent (for managers)

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4.0 - 7.0 years

10 - 14 Lacs

Hyderabad

Work from Office

About the Role: Grade Level (for internal use): 10 The Impact: The Senior Scrum Master plays a crucial role in driving Agile transformation within the technology team. By facilitating efficient processes and fostering a culture of continuous improvement, this role directly contributes to the successful delivery of projects and enhances the overall team performance. Whats in it for you: Opportunity to lead and drive Agile transformation within a leading global organization. Engage with a dynamic team committed to delivering high-quality solutions. Access to professional development and growth opportunities within S&P Global. Work in a collaborative and innovative environment that values continuous improvement. Responsibilities: Act as a servant leader to the Agile team Educate Agile teams to get the most out of Scaled Agile practices and values Coach the Agile team in self-organization and relentless improvement Guide the Agile team to consistently deliver customer value Help manage risks, impediments, and dependencies within the Agile team Facilitate Scrum events such as Daily Stand-ups, Iteration Planning, Iteration Reviews, and Retrospectives Work with Product Owners and Product Managers to ensure that features and user stories are prioritized and understood by everyone on the Agile team Work with Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile across the Market Intelligence organization What Were Looking For: Basic Qualifications: 4-7 years' experience leading teams as a Scrum Master Excellent communication and collaboration skills Basic knowledge of the software development life cycle (SDLC) Self confidence Strong sense of urgency when needed Proven ability to identify and mitigate risks Team-first, servant leader mentality Preferred Qualifications: Certified SAFe Scrum Master Certified PSM or CSM About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ---- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

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10.0 - 13.0 years

20 - 25 Lacs

Noida

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Paytm is India's leading digital payments platform, revolutionizing the way people transact and interact with financial services. We're seeking an experienced General Manager to lead our team, focusing on merchant operations and field sales excellence. About the role: We're looking for a seasoned professional to drive operational excellence in merchant onboarding, management, and support. As a General Manager - Lever, you'll oversee the entire Field Sales Executive (FSE) lifecycle, from hiring and training to performance monitoring and churn management. Your expertise in merchant operations and hands-on experience in field sales will help us deliver exceptional service to our merchants. Key Responsibilities: 1. Merchant OperationsDevelop and implement strategies to streamline merchant onboarding, management, and support processes. 2. FSE ManagementHire, train, and manage FSEs to ensure they effectively communicate with merchants, resolve operational challenges, and drive business growth. 3. Operational ExcellenceIdentify and resolve operational challenges on the ground, collaborating with cross-functional teams to implement solutions. 4. Performance MonitoringTrack FSE performance, provide feedback, and implement initiatives to improve productivity and merchant satisfaction. 5. Field Sales ExcellenceFoster a culture of excellence among FSEs, promoting best practices and ensuring adherence to company policies and procedures. 6. Tight execution with space for creativity 7. Roadmap planning with a clear objective/goal. 8. Problem-SolvingAnalyze and resolve operational issues, collaborating with cross-functional teams to implement solutions. 9. CommunicationEnsure effective communication between teams, stakeholders, and leadership, providing regular updates and insights. Expectations/ Requirements 1. Minimum 10+ years of experience in merchant operations, field sales, or a related field, with a proven track record of driving operational excellence and team management. Must have a BackgroundForensic or operational excellence/consulting experience in a similar industry (e-commerce, fintech, or retail) is highly desirable. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and lead teams. Strong business acumen and strategic thinking EducationAn MBA is preferred. Why join us Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in Indias fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale, coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

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