4963 Program Management Jobs - Page 36

We are looking for a high-impact Director Supply Chain & Program Management to lead strategic initiatives in our Full Truck Load (FTL) business. This role will drive operational efficiency, strengthen our vendor ecosystem, and champion margin-improvement programs. Youll manage end-to-end projectsfrom capacity planning to product development—and shape long-term roadmaps for profitability, innovation, and scalability. Role & responsibilities Strategic Program Management - Own and lead cross-functional programs that unlock growth, drive efficiency, and improve margins. Oversee planning, execution, and tracking of high-stakes FTL initiatives. Supply Chain Optimization - Build data-backed strategies with capacity planning frameworks and network optimization to meet demand with agility and cost-efficiency. Product & Innovation Leadership - Partner with Product, Tech, and Ops teams to drive solutions in digital freight matching, routing, and fulfillment tools. Translate business needs into scalable product and process innovations. Profitability & Forecasting - Develop long-term business and profitability models. Track and analyze P&L drivers, and propose corrective or acceleration measures. Planning and Solutioning for client’s demand: Building strategic plan with BD / client for solving their transportation requirement including long term contracts / taking decisions on leasing / buying trucks. Vendor Development & Expansion - Design incentive, SLA, and performance frameworks to drive vendor accountability. Identify and mitigate vendor-related risks and bottlenecks proactively. Cluster launch and research - Define cluster launch with research on potential demand, strategy to win RFQs and prioritise launch along with Supply. Data Analytics & Reporting : Leverage data analytics to identify trends, and inform strategic decision-making. Risk Management & Mitigation : Identify, assess, and mitigate potential risks associated with the business and compliance with relevant regulations. Team Leadership & Development : Lead, mentor, and develop a high-performing team. Preferred candidate profile Degree in Business Administration, Supply Chain Management, Logistics, or a related field. 7+ years of experience in Supply Chain, Program Management, or Logistics, preferably in FTL or freight/digital freight environments. Proven track record of leading high-stakes cross-functional projects with measurable outcomes. Business acumen and analytical rigor—comfortable with models, forecasts, and complex trade-offs. Strong leadership and stakeholder management—able to influence C-level decisions. Bonus: Exposure to product/tech-led logistics or freight platforms. Strong understanding of the Indian trucking and transportation landscape, including regulatory frameworks, industry trends, and key stakeholders. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to work independently and manage multiple projects simultaneously.

Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 4+ years of Program Management or related work experience. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Successful candidate will be part of the Security HW Program Management team , providing full line of solutions to the Snapdragon family of products and will be primary responsible for program execution of complex Security IPs in terms of schedule, performance, power, and cost. Responsibilities include: Lead, drive and influence execution of complex programs throughout lifecycle to meet plan of records and ensure successful and timely delivery of a quality product. Organize and lead cross-functional teams to develop project schedules, resource plan, metrics, and overall project plans of records. Determine risks, develop mitigation strategies, and communicate information to internal and external key stakeholders. Troubleshoot program issues and helps to develop alternative program tasks, schedules, milestones, resource plans, processes etc. to resolve program issues and conflicts. Roll-up and reporting regularly to senior management on key product development milestones, metrics, risk mitigation plans and staffing status. Participate in functional team reviews and coordinate or assure compliance to department checklists and procedures. Ensures change control, development reviews, and other product development processes are effectively implemented. Take active role in innovating and improving the current program management metrics and processes. Lead the development of processes and metrics by driving implementation of best project management practices to optimize team execution and deliverables quality. Lead teams through the development process with attention to cultural priorities: collaboration, partnering, can do attitude. Must be articulate, have a leadership presence, and be able to develop top quality presentations that are concise and engaging. Must be able to multi-task and react to changing business needs with clear direction for subsequent action plans. Principal Duties & Responsibilities Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs. Manages and takes responsibility for multiple small NoC IPs with moderate complexity or a single complex NoC IP by applying up-to-date program management knowledge to meet deadlines. Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions. Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members. Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker. Helps to promote program vision and objectives within own team and ensures program objectives are met or exceeded. Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs. The Responsibilities Of This Role Include Working independently with little supervision. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework. Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. The Responsibilities of this role do not include : Financial accountability (e.g., does not involve budgeting responsibility). Influence over key organizational decisions. Minimum Qualifications Bachelors degree in computer engineering, Electrical Engineering or equivalent combination of technical education and work experience Overall 8+ yrs of Semiconductor Industry experience and minimum 3+ years of experience in a technical project management role 3+ years of experience with program management tools such as dashboards, Gantt charts, etc. and resource management tools, like advanced Excel, power-point Must be experienced in complete ASIC lifecycle development including pre-silicon, silicon validation and IP development process Must have strong interpersonal skills and be able to effectively communicate at all levels Experience with Waterfall and Agile project management methodologies Preferred Qualifications Masters degree in computer engineering, Electrical Engineering or equivalent combination of technical education and work experience Experience in managing global programs/teams across different time zones Experience with Atlassian tools (JIRA, Confluence) Ability to learn and adapt quickly Detail and action oriented, self-starter, leader, and motivator Educational Requirements Required: Bachelor's, Computer Engineering and/or Computer Science and/or Electrical Engineering Preferred: Master's, Computer Engineering and/or Computer Science and/or Electrical Engineering

Job Title: Senior Program Manager / PM Years of Experience: 10+ Years Location: Bangalore Role Overview: We are looking for a highly experienced Program Manager to lead strategic programs, primarily within the BFSI domain (though flexibility across domains is acceptable).The ideal candidate should have a strong background in Agile delivery and a successful track record managing complex, large-scale projects. Key Responsibilities: Lead the planning, execution, and delivery of end-to-end programs using Agile methodologies Define program roadmap, milestones, timelines, and resource planning Monitor and manage project scope, budget, timelines, and risks Ensure effective communication between internal teams, stakeholders, and client leadership Facilitate Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews Manage interdependencies across multiple workstreams and teams Ensure adherence to governance and compliance processes as per BFSI standards Drive continuous improvement across delivery processes Identify and mitigate program risks and issues proactively Report regularly on program health, progress, and performance metrics to senior leadership Key Requirements: Minimum 10+ years of experience in program and project management Proven delivery experience in BFSI projects Strong command of Agile methodologies (Scrum, Kanban) Excellent understanding and application of Agile frameworks Strong stakeholder engagement and client-facing skills Ability to lead cross-functional teams in a matrix environment. If interested, please share your resume to sunidhi.manhas@portraypeople.com

As a Sr Program Manager HCP Portals at Novo Nordisk, you will: Drive end-to-end delivery of HCP Portals programs on the AEM platform, ensuring adherence to timelines, scope and budget. Develop and manage integrated program plans, roadmaps and milestone tracking. Coordinate multiple workstreams (content, development, testing, compliance) ensuring alignment with business objectives. Engage with global and local market stakeholders, brand teams, medical, compliance and IT leaders to align on objectives and ensure effective delivery. Communicate program status, risks, dependencies, and mitigation plans transparently to senior stakeholders. Balance competing priorities within a matrix environment while maintaining focus on program goals. Coordinate with AEM platform teams for environment readiness, enhancements, and platform upgrades aligned with portal delivery timelines. Oversee integration with downstream systems (CRM, analytics, identity management) and ensure appropriate security and compliance controls. Manage and align system integrators, content agencies, and other delivery partners to ensure effective collaboration and delivery quality. Ensure compliance with vendor governance and SLAs. Lead the planning, execution, and governance of IT programs to ensure successful outcomes. Drive strategic alignment of IT initiatives with broader organizational goals. Establish clear project timelines, budgets, and deliverables, ensuring projects are delivered within scope, time, and budget. Facilitate communication and collaboration across cross-functional teams, including IT, business units, and external partners. Identify potential risks, develop mitigation strategies, and proactively address challenges. Champion digital transformation initiatives and promote the adoption of innovative digital solutions. Evaluate emerging technologies and recommend their integration into existing systems. Qualifications We are looking for a candidate who can bring the following skills and experience to the role: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. A Masters degree is preferred. Minimum 15+ years of experience in IT program management, with at least 12+ years in a senior or leadership role. Proven track record in managing complex digital and IT projects, including strategy development, implementation, and stakeholder engagement. Familiarity with IT infrastructure, software development lifecycles, and emerging digital technologies. Strong experience in budgeting, vendor management, stakeholder engagement, resource allocations etc. for large scale programs. Strong leadership and people management skills, with a consistent track record to build and lead impactful teams. Excellent communication, negotiation, stakeholder leadership and conflict resolution skills. Superb analytical and problem-solving skills with a focus on continuous improvement. Ability to engage, build and sustain trusted relationship both internally and externally. Proven track record of working in matrix setup of internal and external partner setup to deliver quality service management. Preferred Skills Understanding of MDM, CRM(Veeva/Salesforce), and analytics integration with AEM. Experience in digital channel optimization for HCP engagement. PMP, PRINCE2 or Agile certification.

16-19 years of experience in the IT industry in delivery roles; 5+ years on experience in program or portfolio management with large, geographically distributed teams. 8+ years of experience coupled with strong business domain knowledge in the financial services domain (preferably capital markets/ investment banking), with an IT consulting/ services firm. Experience of setting up delivery teams or an account and ramping it up to 80+ people. Project or Program management experience across the full SDLC lifecycle involving different methodologies like agile, iterative, waterfall and hybrid. Prior experience of managing delivery engagements with quality frameworks such as CMMI. Experience across service offerings (e.g. application development, maintenance, re-engineering, migration, etc.), different pricing models (fixed price, fixed capacity, time and material, etc.) and engagement models (partner/ vendor managed, co-managed and client managed). Prior experience in managing senior and demanding stakeholders (Director/ VP or higher) across business, technology and operations with customers based in US or UK. Must be consultative and solutions oriented; prior experience of structuring or defining solutions oriented delivery engagements and troubleshooting critical delivery issues. Experience of managing high priority/ high severity production issues. Strong commercial acumen with high proficiency in effort/ cost estimation. Strong knowledge of project financials and IT services contracts. Hands on delivery leadership experience on complex/ high risk projects. Experience of driving pre-sales effort as the bid manager (i.e. large proposals and sales pitches) and mining accounts/ farming for opportunities in existing customer businesses. Strong outcomes focused leadership skills with strong people focus. Demonstrated ability to drive change and continuous improvement journeys across delivery excellence and margin improvement. Prior experience of managing senior managers in a matrix organization. Very strong business communication, negotiation and conflict management skills. Education: Bachelors Masters degree in a Software discipline. MBA Preferred

Responsibilities: * Lead program strategy & execution * Ensure on-time delivery & quality results * Foster alliance & partnership growth * Manage teams * Develop training programs *exp 8 years min. in women's economic empowerment/financial inclusion

As a Senior Principle Engineer - Technical Program Management at Incedo, you will be responsible for the successful delivery of complex technical programs. You should have experience with program management methodologies and be able to work collaboratively with cross-functional teams. Roles & Responsibilities: Writing high quality code, participating in code reviews, designing systems of varying complexity and scope, and creating high quality documents substantiating the architecture. Engaging with clients, understanding their technical requirements, planning and liaising with other team members to develop technical design & approach to deliver end-to-end solutions. Mentor & guide junior team members, review their code, establish quality gates, build & deploy code using CI/CD pipelines, apply secure coding practices, adopt unit-testing frameworks, provide better coverage, etc. Responsible for teams growth. Foster a collaborative and supportive work environment, promoting open communication and teamwork. Demonstrate strong leadership skills, with the ability to inspire and motivate team members to perform at their best. Technical Skills Software development experience using Java & Spring Boot. Familiar with Micro Service & Event-Driven architecture. Experience in building RESTful APIs and relational databases. Experience in UNIX or Shell scripting is a plus. Having knowledge in J2EE is an added advantage. Professional experience working in an agile development environment, SCRUM or Scaled Agile framework (SAFe). Willing to work in a HYBRID environment Nice-to-have skills Qualifications 13-15 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

What this job involves Job Description Summary This position is in its nature proactive and focused on the detail, to ensure workplace services of the Facilitys allocated to this Lead ,are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with all the team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests. Job Description Transforming to the Workplace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clients Clear Deck policy Lost property process as per enactment and associated reporting Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management: Ensure the following in all those Facilitys that is attached to this Cluster be adhered completely To Assist Reporting Manager for the smooth running of operations. Provide daily, Weekly, Monthly Facility report on time Accurate tracking of spent, and control over budget Routine checks of all systems including Critical Systems, reporting, tracking for closure Ensure carrying out all CMMS on the tool on time Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Inventory Management of all soft services and Maintenance inventory accurately Routinely inspect all contracted services to ensure performance measures are being maintained. Ensure zero down time Achieve Client satisfaction as per Client expectations. Plan, organize and arrange internal events for any processes or business including town hall meeting Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. Timely inputs to Admin lead for any concerns Provide assistance in general administrative activities as and when required. Contribute to the Monthly Management Report to Client. Compile and follow-up Landlord issues through Landlord tracker. Ensure timely invoice submissions Provide comprehensive workplace management for the office premises Track resolution of user's complaints and concerns with solutions and follow up Implementation of service task, procedures and policies Structured review of risk assessments, mitigation plan Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workplace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to reporting manager Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations Sound like you To apply you need to be: CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Excellent verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills A minimum of 4 to 6 years in the facility management industry/hospitality industry with a Bachelors degree An added benefit would be a Bachelors degree in facilities management, building, business or other related field; however, this is not a must. Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focused and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures

The role of an OD Specialist at Kreedo is critical in driving performance, career growth, and leadership pipeline development within the organization. As an OD Specialist, you will be responsible for implementing and supporting performance management processes, building career progression frameworks, and contributing to leadership development initiatives such as the Management Associate Program and succession planning. Your primary responsibilities will include supporting the rollout of performance management frameworks, creating tools for goal-setting and performance reviews, assisting in career pathway development, and tracking internal mobility metrics. You will also play a key role in supporting operational aspects of leadership development programs, coordinating talent reviews, and collecting feedback to improve OD initiatives. To excel in this role, you must have at least 3-4 years of experience with a minimum of 2 years in OD, talent development, or HR with hands-on implementation exposure. You should be comfortable working with data, templates, and tools to track program effectiveness and have experience in managing performance or career framework roll-outs. Additionally, having strong program management skills, the ability to coordinate across stakeholders, and attention to detail will be essential for success in this role. Joining Kreedo means being part of a team that is redefining access to high-quality early education for underserved communities. If you are passionate about shaping real systems that drive growth, performance, and leadership within an organization, and are looking to build your OD expertise in a high-impact, high-learning environment, we would love to hear from you.,

As part of Citis Finance Transformation effort, the FP&A Target State Architecture Initiative is responsible for implementing a defined, integrated, agile, well-controlled, and governed end-to-end integrated forecasting approach that drives effective decision making, informs effective management of the firm's resources, supports the firm-wide culture and strategic priorities, and is fully integrated with strategic risk appetite, risk processes, and capital planning. The Initiative focuses on building Core Forecasting processes to enable central decision making and advancing existing forecasting capabilities through automation, improved governance, and enhanced controls. The activities are focused on all scenarios across the stress continuum, ranging from business as usual business planning to stress environments, including CCAR/DFAST, Recovery and Resolution. The Planning Initiative comprises seven key projects: Process Design and Simplification, Models, Governance, Data, Calculation Controls, Technology, and Organization and Resourcing. This is an excellent opportunity for a results-oriented individual to join the FP&A Reporting Transformation team based in Mumbai and drive transformation efforts for FP&A and Finance globally. The Transformation team is responsible for driving large-scale global transformation programs to enhance Citis planning and analysis capabilities, enabling agile decision making by Citi leadership team. The Transformation programs cover business planning/forecasting process and forecasting models transformation, short-term performance management processes, Digital and Data Transformation, and Future state Forecasting Infrastructure build/roll-out. The Transformation team works closely with Citi CFO, Global FP&A heads, Business CFOs, Planning Transformation head, and Finance Function heads to structure and drive these programs. Role description: We are seeking a talented Tableau Developer with a minimum of 8 to 10 years of experience to join our dynamic team. As a Tableau Developer, you will be responsible for designing, developing, and maintaining business intelligence solutions using Tableau. You will work closely with stakeholders to understand their data visualization needs and translate them into effective Tableau dashboards and reports. Additionally, you will be involved in data modeling, data extraction, and performance tuning to ensure optimal performance of Tableau solutions. - Develop interactive and visually appealing Tableau dashboards and reports to meet business requirements. - Work with Technology teams and ensure that ETL architecture is scalable and maintainable, suggest enhancements to backend ETL system wherever required. - Study and brainstorm on the existing business requirements and suggest a solution to be implemented in the ETL system. - Work with business teams in designing & delivering a correct and high-quality automation solution to the changing business requirements. - Collaborate with business stakeholders to gather requirements and translate them into technical specifications. - Optimize Tableau performance by fine-tuning queries, data extracts, and dashboard designs. - Perform unit testing and troubleshooting to ensure the accuracy and reliability of Tableau solutions. - Provide technical guidance and support other Tableau developers and end-users. - Stay up-to-date with Tableau best practices, new features, and industry trends. - Drive the vision and end state for reporting and analytics capability (using Tableau) supporting all the use cases. - Collaborate with GFT, finance digital team, and other relevant teams to design the overall Solution including data and platform architecture. - Support requirements prioritization criteria and manage the prioritization process including getting sign-offs from senior stakeholders. - Work with GFT to build out capabilities required to enable the reporting and analytics toolkit including required automated data feeds. - Coordinate user acceptance Testing and resolution of issues with GFT. - Drive the planning, training, post go-live issue resolution. - Support the overall Reporting and Analytics workstream vision and objectives. - Ensure design of capabilities to adhere to all Citi Risk and Control requirements. - Assess reporting tool performance is in line with the use case requirements. - Ensure rigorous oversight on the project timelines. Experience / Knowledge / Skills: - Finance professional with an engineering undergrad with at least 8 to 10 years of experience, preferably related to driving digital or business intelligence tool rollouts as a business stage holder or program team. - Proficiency in Tableau Desktop, Tableau Server, and Tableau Online. - Strong understanding of data visualization principles and best practices. - Working hands-on knowledge of at least one ETL tool and data transformation concepts. - Strategic thinking around ETL working and see/understand the bigger picture of what the Finance team needs in the future which will help smoothen the automation initiative. - Emphasize the ability to analyze current problem and anticipate future ask/requirements and develop a strategic solution to mitigate the future business challenges. - Basic understanding of CICD pipelines. - Experience in data modeling, data extraction, and performance tuning. - Solid knowledge of SQL and relational databases. - Excellent communication and collaboration skills. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Good knowledge of key reporting and analytics capabilities using Tableau. - Strong understanding of data architecture and reporting platform architecture requirements and performance standards. - Knowledge of FP&A function, planning processes a plus. - Ability to work with stakeholders at different levels (ranging from FP&A heads to middle management) and resolve contentious items expeditiously in a tactful manner. - Strong communications (written, verbal, and interpersonal) skills, including tact, diplomacy, and ability to influence senior-level executives. - Integrity, maturity, dependability, a positive professional attitude. - Excellent organizational and project management skills. - Track record of success in delivering high-quality work in a fast-paced and dynamic environment. - Ability to multi-task effectively and efficiently. - Knowledge of Agile methodology and experience in managing large scale projects using Agile preferred. Education: - Bachelors degree in Computer Science, Information Systems, Engineering, Finance, or a related quantitative discipline.,

As a Finance Data Services Support Intermediate Analyst at Citi, you will play a crucial role in ensuring that the data sourced and provisioned by Finance Data Management meets all required data quality standards. Your responsibilities will include assessing, evaluating, and analyzing Contracts Match Exceptions for Genesis, providing recommendations, and driving the remediation of these exceptions. You will take ownership and accountability in recording data concerns and ensuring they are addressed promptly. Collaboration with various teams and groups will be essential in developing subject matter expertise and knowledge of industry practices and standards. Your key responsibilities will include: - Conducting data quality analysis and identifying data challenges for Genesis Contracts Match Exceptions (Stubs records) - Participating in data quality resolution and data improvement initiatives - Collaborating with other areas of the firm to understand data challenges and solutions - Prioritizing, supporting, escalating, and following through on data quality exceptions impacting regulatory commitments - Performing variance analysis on data quality improvement - Delivering metrics reporting on data quality issues and resolution - Participating in project management activities - Preparing meeting materials and updates for management and consumers To qualify for this role, you should have a Bachelor's degree and 5-8 years of relevant experience. Critical competencies required for this position include professionalism/work ethic, creative thinking, problem-solving, exposure to reporting tools like Tableau and PowerBI (an added advantage), self-awareness, teamwork/collaboration, and strong oral/written communication skills. Career management skills are also crucial for success in this role. This position falls under the Data Governance job family group and specifically within the Data Quality & Data Quality Analytics and Reporting job family. It is a full-time role that requires individuals with skills in change management, data analysis, data governance, data lineage, data management, data quality, internal controls, management reporting, program management, and risk management. Citi is committed to fostering diversity and creating an inclusive environment where individuals from all backgrounds can thrive. If you are an innovative problem solver who is passionate about your work and values personal development opportunities, we invite you to join us on our journey of growth and progress. For candidates with disabilities requiring accommodations for the application process, please review the Accessibility at Citi policy. To learn more about Citis EEO Policy Statement and your rights, please refer to the provided resources.,

As a Senior Manager in Customer Care at Max Life in Gurugram, you will be responsible for understanding the overall customer care and CX landscape. This includes gaining insights into all functions, processes, and teams involved. Your role will involve building a comprehensive understanding of the strategic goals related to customer outcomes, processes, and metrics. You will be expected to set aspirational targets on these metrics and chart a strategic roadmap, along with function heads, to deliver on these targets. Your responsibilities will also include managing and driving various processes within customer care such as email desk, grievances, escalations, and helpline. It will be crucial for you to review performance against service measurement metrics for Call Center, Email desk, Grievance, and CAG. Understanding any gaps and setting up a gap closure plan, along with directing, guiding, and advising the team, will be essential in ensuring effective execution of processes leading to customer satisfaction. Additionally, your role will involve culture building and communication within the team, establishing control on processes and procedures, designing, documenting, and publishing service report cards, and conducting periodic audits to ensure compliance with all established processes, procedures, and regulatory requirements. You will also be responsible for grievance management, ensuring compliance with process guidelines, and system requirements to track customer complaints, resolving them within agreed/regulatory timelines. Success in this role will be measured by achieving key metrics such as GIR <25, Email NPS > 50, Email TAT of 90% in 1 day and 70% in 3 days, SLA >90%, Abandon Rate <1%, Cost Save of 10%, Employee Engagement >95%, and Audit Rating <=2. To excel in this position, you should hold a minimum educational qualification of a Graduate degree, with an MBA preferred. Strong analytical skills, excellent communication skills, and at least 3 years of experience in customer services or a related functional role in the financial services industry are desired. Familiarity with MS Excel and PowerPoint, good analytical skills, strong interpersonal skills, target and process orientation, and program management abilities are essential for success in this role.,

As a Senior Analyst in Analytics & Metrics at Mastercard Services, you will play a crucial role in driving smarter decisions and operational excellence through data and technology. Your primary responsibilities will revolve around business transformation and revenue assurance. You will be required to develop a deep understanding of the business environment and collaborate with key stakeholders such as Sales, Finance, Controllership, and Risk to identify pain-points in their business models and operational processes. By acting as an internal consulting partner, you will drive Quality and Revenue assurance programs to establish control mechanisms that mitigate revenue risks and ensure compliance. In your role, you will become a subject matter expert in the centralized team, implementing quality checks across the business operations lifecycle from order to cash. Your tasks will include creating documentation such as SOPs, process flows, and user journey maps. Additionally, you will support workstream leads in successful implementation through disciplined program and change management efforts, working closely with stakeholders. Monitoring process KPIs and driving continuous efficiency improvements using system enhancements, tactical automation, or process changes will be a key part of your responsibilities. You will also be responsible for maintaining daily logs and extracting tactical insights for necessary interventions. To excel in this role, you should have experience in driving business transformation or digital transformation, preferably within B2B services organizations. Business consulting experience or the ability to navigate unstructured situations using first principles thinking for problem-solving is essential. A background of 5-8 years with a Chartered Accountant or Management degree is desired, and prior experience in internal controls or internal audit is advantageous but not mandatory. Proficiency in project management, stakeholder management, and excellent communication skills are highly valued. Exposure to B2B Sales processes and sales productivity tools like Salesforce CRM and CPQ is preferred but not essential.,

About KPMG in India KPMG entities in India are professional services firms affiliated with KPMG International Limited. Established in India in August 1993, our professionals leverage the global network of firms while being well-versed in local laws, regulations, markets, and competition. With offices across India in various cities, including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, KPMG entities in India offer services to national and international clients across sectors. Our focus is on providing rapid, performance-based, industry-focused, and technology-enabled services that demonstrate our understanding of global and local industries and our experience in the Indian business environment. We are currently seeking a highly skilled PMO Specialist to join our Risk Advisory practice in Mumbai. The ideal candidate should possess extensive experience in project management and a successful track record in developing and executing Go-to-Market programs. This role requires a strategic thinker capable of driving cross-solution penetration initiatives, enhancing visibility through various campaigns, and implementing effective social media strategies. The PMO Specialist will also be responsible for knowledge management, program management, governance, and technology interventions aimed at improving business development efficiencies. Key Responsibilities - Go-to-Market Programs: Develop and execute Go-to-Market programs for the Risk Advisory practice and its sub-service lines. Collaborate with Partners, Directors, and their teams to enhance cross-solution penetration initiatives. - Visibility Enhancement: Conceptualize and implement visibility enhancement initiatives such as events, campaigns, thought leadership pieces, and points of view. - Social Media Strategy: Curate and implement a social media strategy to support service line growth solutions. - Knowledge Management: Drive knowledge management efforts to support strategic pursuits across the service line. - Program Management: Manage market initiatives in close coordination with central clients and markets teams. Ensure timely execution of programs according to plans. - Governance: Drive governance across programs to ensure adherence to timelines and objectives. - Technology Interventions: Implement technology interventions across programs to improve efficiencies and reduce business development costs. - Leadership Support: Provide actionable insights to Risk Advisory leadership on areas of growth. Drive success in sales strategy in alignment with firm sales norms. Qualifications - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven experience in project management, preferably within a PMO setting. - Strong understanding of risk advisory services and market dynamics. - Excellent communication and interpersonal skills. - Proficiency in social media strategy and digital marketing. - Ability to manage multiple projects and stakeholders effectively. - Strong analytical and problem-solving skills. Preferred Qualifications - Master's degree in Business Administration or a related field. - Certification in Project Management (PMP, PRINCE2, etc.). - Experience with knowledge management systems and tools. Equal employment opportunity information Qualifications Any Graduate,

The Strategic Program Manager & Sales Operation role in the smartphone industry at Lenovo involves leading the planning and execution of key strategic programs within the smartphone division. As a highly motivated and experienced individual, you will drive growth, improve operational efficiency, and ensure successful launches of new geographies, channels, products, and services. Your strategic thinking and track record of managing complex, cross-functional programs in the fast-paced technology landscape will be instrumental in achieving successful outcomes. Collaborating with senior leadership, you will define strategic roadmaps aligned with business objectives and market trends. This includes conducting market analysis, competitive assessments, and identifying opportunities for innovation. Your responsibilities will also include end-to-end program management, from initiation to post-launch analysis, encompassing scope definition, project planning, budget management, and milestone tracking. You will work closely with cross-functional teams, such as product management, engineering, marketing, sales, operations, and finance, to ensure seamless execution and alignment across all departments. Effective communication and fostering a collaborative environment will be key in driving success. Utilizing structured problem-solving methodologies, you will address program challenges effectively and navigate ambiguity in a dynamic environment with evolving priorities. Proactively identifying and mitigating risks to program success, you will communicate program status, risks, and updates to key stakeholders, including senior management. Continuous evaluation and improvement of program management processes will enhance efficiency and effectiveness. Staying informed about industry trends, competitor activities, and emerging technologies is essential for strategic program planning. Qualifications for this role include a Bachelor's degree in Business, Engineering, or related fields, with an MBA or Master's degree preferred. You should have 5+ years of experience in program management, preferably in the smartphone industry, along with strong analytical, problem-solving, and decision-making skills. Excellent communication, interpersonal, and presentation skills are necessary, as well as the ability to work effectively in a fast-paced, dynamic environment and with global teams. Proficiency in project management tools and methodologies, experience with budget management, and financial analysis are also required. Preferred qualifications include experience launching new smartphone products or services and knowledge of mobile operating systems (Android, iOS) and related technologies. If you are interested in this role, visit the official Lenovo careers page or contact IndiaTA@lenovo.com to verify job offers and protect yourself from recruitment fraud. Stay informed and cautious throughout the recruitment process to ensure a secure and successful experience.,

As a Process & Administrative Support professional, you will be responsible for providing operations, tooling, and logistics support. Your role will involve ensuring data protection compliance, maintaining the confidentiality and integrity of data, and generating reports for program/project status reporting. You will also be required to implement governance standards, track project deliverables, and lead the IT quality team in driving quality strategy implementation. Additionally, you will be responsible for creating/publishing project updates, facilitating meetings, managing issues and risks, maintaining deliverables repository, and overseeing workplan management. Your role will also involve budget tracking and analysis, supporting annual IT budget preparation, and acting as a SPOC for IT audits. Furthermore, you will support project teams with deliverable publication, review, and sign-off, ensuring adherence to project plans and guidelines. In this role, you will drive continuous improvements and innovation by optimizing PMO work, automating processes, and implementing best practices. You will also lead team events such as monthly townhalls, team bonding events, and rewards/recognition programs to enhance team camaraderie. The ideal candidate should hold a B.E/B.Tech + MBA qualification, have 8-12 years of relevant experience in IT Project Management Office, possess a strong understanding of IT Project Management lifecycle, and have experience in partner/vendor management. A Project Management Certification such as PMP or similar would be a plus.,

At Spyne, we are revolutionizing the marketing and sales of cars through innovative Generative AI technology. Our journey began with a visionary concept of leveraging AI-powered visuals to facilitate faster online sales for auto dealers, and has now evolved into a comprehensive, AI-centric automotive retail ecosystem. With substantial backing of $16M in Series A funding from reputable investors such as Accel and Vertex Ventures, we are experiencing rapid growth and expansion. Our achievements include launching groundbreaking AI-powered Image, Video & 360 solutions for automotive dealers, as well as introducing the Gen AI powered Automotive Retail Suite to enhance inventory management, marketing strategies, and CRM systems for dealers. Over the past two years, we have successfully onboarded over 1500 dealers across the US, EU, and other key markets, with plans to scale up to 10K+ dealers in a global market comprising 200K+ dealers. Our team of over 150 members is dedicated to research and development as well as go-to-market strategies, reflecting our commitment to innovation and growth. As we continue to push boundaries in the automotive retail industry, we are seeking a dynamic leader to spearhead our Customer Onboarding & Success initiatives for a cutting-edge CRM + Conversational AI product that promises to revolutionize the sector. This is not merely a role; it is an opportunity to create something truly iconic from the ground up. The primary mission of this role includes ensuring a seamless onboarding experience for our initial 30 strategic customers, achieving quarterly revenue targets exceeding $1M, and leading the Customer Success function post Product-Market Fit (PMF) phase. Based in Gurgaon, the role requires working hours from 6 PM to 3 AM IST to cater to US-based operations, with a preferred experience range of 8-10 years. Reporting directly to Sanjay Varnwal, our CEO & Co-founder, you will play a pivotal role in shaping the success of our innovative product. Key responsibilities of this role encompass overseeing end-to-end customer onboarding processes, driving revenue realization through successful activations, establishing a robust foundation for Customer Success practices, collaborating with cross-functional teams to enhance onboarding experiences, and developing scalable frameworks and playbooks for automation-driven growth. The successful candidate will possess 8-10 years of experience in Customer Success, Program Management, or Strategy roles within the realm of B2B SaaS / AI-led products, with a strong track record in customer-facing engagements and a keen ability to influence product development based on customer feedback. Proven expertise in automation, CRM systems, and AI-driven customer engagement, coupled with exceptional communication, leadership, and strategic thinking skills, are essential for this role. Additionally, a willingness to work US hours, adaptability to a fast-paced startup environment, and a deep alignment with Spyne AI's core values are crucial for success in this position. Joining Spyne offers a unique opportunity to be part of a high-ownership, execution-driven culture with a clear growth trajectory from $5M to $20M ARR. You will have the chance to collaborate with top industry leaders, gain exposure to global markets, and receive competitive compensation including base salary, performance incentives, and stock options. If you are ready to embark on an exciting journey of innovation and growth while making a significant impact in the automotive retail sector, Spyne is the place for you.,

Qualcomm India Private Limited is seeking a motivated individual to join their Engineering Services Group, specifically the Program Management team. As a member of the GOSC Infra NoC HW Program Management team, you will be responsible for overseeing the program execution of complex Network on Chip IPs, ensuring they meet schedule, performance, power, and cost requirements. As a Program Manager at Qualcomm, your main responsibilities will include leading, driving, and influencing the execution of complex programs to ensure successful and timely delivery of high-quality products. You will collaborate with cross-functional teams to develop project schedules, resource plans, and overall project plans. Additionally, you will identify risks, develop mitigation strategies, troubleshoot program issues, and communicate effectively with internal and external stakeholders. Furthermore, you will be responsible for tracking key metrics, managing program teams, identifying program issues and risks, and creating risk mitigation plans. Your role will also involve promoting program vision and objectives within your team, supporting process adoption, and identifying process improvement opportunities. The successful candidate for this position should hold a Bachelor's degree in Engineering, Computer Science, or a related field, along with at least 4 years of Program Management or related work experience. Additionally, having experience with program management tools, strong interpersonal skills, and familiarity with ASIC lifecycle development will be advantageous. Qualcomm is an equal opportunity employer committed to providing accessible processes to individuals with disabilities. If you require accommodations during the application/hiring process, please reach out to Qualcomm for support. It is expected that employees at Qualcomm adhere to all applicable policies and procedures, including those related to the protection of company confidential information. If you are a self-starter with strong leadership presence, excellent communication skills, and a track record of successful program management, we encourage you to apply for this exciting opportunity at Qualcomm India Private Limited.,

As a Service Creation Security BDM within the Global Partner Organization at Cisco, you will play a crucial role in collaborating with providers and partners to develop managed services and as-a-service offerings for Security architectures. Your primary responsibility will be to support the Service Provider sales teams in driving the strategy for Security infrastructure, both physical and virtual, and creating outbound programs to generate demand for product, solution, and software sales go-to-market. Your expertise in the IT sector and Security architectures will be essential in shaping the success of this role. In this dynamic position, you will have the opportunity to craft, implement, and grow an emerging business segment within Cisco. Working closely with leading security technologies, you will develop compelling offerings, Sales GTM strategy, and drive strategic initiatives with our customers. Collaboration with cross-functional groups across sales, product management, operations, and marketing will be key in driving long-term strategy and successful execution in the Service Providers segment. The ideal candidate for this role will be proficient in engaging with various Providers to support key sales and business activities in a fast-paced environment. Your background should include experience in high-tech sales or strategy management consulting. You will be expected to possess a range of key skills, including a deep understanding of Partner business models, relationship building, and the ability to capture partner focus. Additionally, awareness of MSP Industry trends, market dynamics, competitive landscape, and Cisco products will be crucial in evaluating partner catalog and security service offerings. Your role will also involve acting as a Trusted Advisor, conceptualizing End-to-End service offerings, and collaborating with internal Cisco teams to build and launch service offerings with partners. You will be instrumental in creating marketing campaigns, sales awareness, and enablement programs, while evangelizing partner service offerings and providing valuable insights back to the BU and Cisco Sales organization. Further, your ability to drive program management and governance for service offering launch, collaborate with sales teams, and deliver business outcomes will be vital in this role. As a self-starter with strong executive presence and cross-group teamwork skills, you will drive influence among senior leaders in a highly matrixed organization. Your experience in solution selling, service Provider routing portfolio, and operational processes will be advantageous. Moreover, your technical expertise in relevant architectures such as SD-WAN, SASE, Security, and Campus Networking, coupled with industry knowledge and delivery excellence, will contribute to the success of this role. This position offers the flexibility to be based anywhere in the U.S. with travel requirements of up to 25%. If you are looking to join a team that values innovation, creativity, and inclusivity, Cisco provides a diverse and collaborative environment where your unique talents can make a real impact. In conclusion, Cisco offers a supportive culture that embraces digital transformation, diversity, and equality, empowering employees to drive change and create a better future for all. With a focus on innovation, accountability, and giving back, Cisco is committed to fostering a culture where every individual can thrive and contribute to meaningful outcomes.,

As the Strategy Manager for PPL's three businesses - PPS, PCC, and CPD, your primary responsibility will be to drive the development of the strategy roadmap and strategic initiatives for the organization. You will work closely with internal stakeholders such as Business Heads, CXOs, Legal, Compliance, Investor Relations, and select Board members, as well as external consultants and investment bankers. Reporting directly to the Vice President of Strategy, you will lead a team of three members. The ideal candidate should hold a full-time MBA in Marketing, Operations, Finance, or Strategy from a Premier B School and possess 5-7 years of experience in strategy roles within the Pharma industry. Consulting experience is desirable but not mandatory. Critical qualities for this role include the ability to work strategically and collaboratively across businesses, proficiency in quantitative and qualitative analysis, scenario planning, and a strong understanding of strategy, pharma operations, M&A, and finance. Effective communication and interpersonal skills are crucial, along with the ability to influence key stakeholders without direct authority. Your key roles and responsibilities will involve driving strategic business initiatives, leading large programs and projects, identifying market trends, developing strategic roadmaps, and long-range plans. You will also be responsible for providing governance practices, creating collaterals for key review meetings, and developing external content for conferences and media interactions. Overall, you will serve as a key liaison between the Executive Committee members and other senior leaders within the organization, ensuring alignment and communication on various business aspects. This role requires a proactive and strategic mindset, strong analytical skills, and the ability to drive execution while fostering collaboration across multiple geographies and functions.,

As a Project Manager / Program Manager at our organization, you will play a crucial role in ensuring customer satisfaction and managing customer escalations. Your responsibilities will include improving communication, implementing best practices, and ensuring that all programs adhere to contract terms while achieving key performance indicators. You will be responsible for overseeing the scheduling and coordination of key performance indicators, working closely with various departments to drive operational excellence in areas such as Operations, New Product Introduction (NPI), transfers, and product launches. Your role will involve facilitating effective communication among cross-functional teams to ensure a seamless and timely project progression through all stages of the product life cycle. You will drive continuous improvement in the NPI launch management process by fostering collaboration, utilizing metrics, employing project management techniques, managing costs, and monitoring quote variances. Additionally, you will support financial aspects by preparing and monitoring launch cost estimates, reviewing launch costs and Financial P&L as necessary, and tracking project expenses in conjunction with the NPI Project Manager. Furthermore, you will monitor NPI financials, launch costs, and collaborate closely with the site financial teams. To be successful in this position, you should possess a minimum of 10 years of experience in project / program management within a manufacturing environment. Your background should include knowledge and experience in manufacturing processes while collaborating with cross-functional teams. Experience in financial planning, budgeting, and costing is essential for this role. Ideally, you should hold a BE/B. Tech degree with an MBA qualification. Possessing certifications such as PMP, PgMP, Agile PM, Lean 6S GB, or CSSBB would be considered advantageous. If you are a seasoned professional with a strong background in project and program management, thrive in a dynamic manufacturing environment, and are passionate about driving operational excellence and customer satisfaction, we encourage you to apply for this Assistant / Deputy Manager position based in Hosur. We look forward to welcoming an experienced and dedicated individual to our team. Regards, Team HR,

At Capgemini Invent, we believe that difference drives change. As inventive transformation consultants, we blend our strategic, creative, and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data, superpowered by creativity and design, all underpinned by technology created with purpose. As the Lead of the Digital Workplace tribe in Invent India, you will be responsible for overseeing a team of 20+ consultants. Your role involves driving the maturity and growth of this consulting tribe by working with customers, geo-based teams, and consultants. You will lead GTM activities, including customer conversations, pre-sales, and global RFPs response. Additionally, you will lead and participate in local and global customer engagements, oversee the implementation and integration of Low Code technologies (such as MS Power Platform), MS Copilot, Agentic AI, and other Generative AI solutions within the Workplace. Collaboration with cross-functional teams to drive digital transformation initiatives and enhance organizational efficiency will be a key aspect of your responsibilities. You will also provide strategic guidance and support for process consulting and improvement efforts. The ideal candidate for this role should have 15+ years of experience in Digital Workplace technologies, including MS Power Platform, Low Code technologies, MS Copilot, and Generative AI. A strong understanding of process consulting and digital transformation principles is essential. Excellent leadership, communication, and interpersonal skills are required, along with the ability to work effectively in a fast-paced, dynamic environment. Strong problem-solving and analytical skills are also necessary, along with the ability to engage clients, conduct workshops and sessions, and create engaging presentations and pitches for various clients. A Bachelor's degree in a related field is required, while an advanced degree is preferred. In this role, you will lead and inspire large, distributed teams, delivering superior outcomes for global clients. You will engage directly with C-level executives to shape strategies and make informed decisions that drive corporate success. Implementing structured initiatives for leadership development, succession planning, and team competency enhancement will be part of your responsibilities. Extensive experience in leading strategic planning, implementation, and management of modern workplace transformation is crucial. Expertise in transformation management, program management, and value management of workplace solutions are also expected. You should have a demonstrated ability to communicate complex IT concepts effectively to C-level stakeholders. At Capgemini, we recognize the significance of flexible work arrangements to provide support. Be it remote work or flexible work hours, you will get an environment to maintain a healthy work-life balance. Our mission is centered around your career growth, with an array of career growth programs and diverse professions crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. With a responsible and diverse group of 340,000 team members in more than 50 countries, Capgemini has a strong over 55-year heritage. Trusted by clients to unlock the value of technology to address the entire breadth of their business needs, Capgemini delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with deep industry expertise and a partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.,

As the Global Employee Experience and Inclusion Leader at Avalara, you will be responsible for leading the implementation of scalable programs aimed at enhancing employee engagement, fostering a unified culture across different regions, and facilitating Avalara to function as a cohesive, globally distributed team. In this role, you will collaborate with HR, business leaders, and employee communities to deliver practical programs that align with our organizational goals and simplify the process for individuals to excel in their work. Your role will require a combination of strategic depth and operational expertise. You should possess the ability to develop programs that enhance the employee experience while avoiding unnecessary complexities. Your passion lies in creating practical solutions that enable leaders to lead effectively, teams to collaborate seamlessly, and employees to navigate their career paths fairly. Your primary focus will be on embedding effective practices rather than promoting them. With a systems mindset, experience in leading transformation, and the credibility to collaborate across HR and business functions, you understand that inclusion and engagement are integral components for the success and scalability of great companies. As a leader with global responsibilities and regional impact, you will report to a US-based global People & Culture leader while being based in India. Your role will involve shaping the employee experience in key regions such as India, the US, LATAM, and EMEA. Key Responsibilities: 1. Develop a globally aligned employee experience strategy reflecting Avalara's values and transformation objectives. Ensure practical and scalable execution tailored to different regions, starting with a strong focus on India. 2. Collaborate with Talent, HRBPs, and COEs to enhance equity and consistency in performance management, promotions, career development, and recognition. Create tools and guidelines to facilitate fair decision-making aligned with the organizational culture. 3. Expand India-based Employee Resource Groups (ERGs), including scaling Women of Avalara (WOA) and launching PRISM (LGBTQIA+). Establish the India Diversity Council to drive DEI strategy, oversee ERG activities, and ensure regional alignment with global inclusion goals. 4. Define and activate Avalara's India-focused Corporate Social Responsibility (CSR) strategy, aligned with ESG commitments and local community needs. Establish strong governance for partnerships, compliance, and funding, and launch impactful programs with measurable outcomes involving employee participation. 5. Utilize engagement data, feedback, and AI tools to identify patterns and disparities in employee experience, belonging, and growth opportunities. Translate insights into actionable improvements that enhance belonging, support, and team effectiveness at local and global levels. Qualifications for Success: - Over 15 years of HR experience, with senior roles in employee experience, talent management, or HRBP. - Proven expertise in developing global programs that are practical, tailored, and scalable across diverse geographies. - Experience in building systems that uphold fairness and consistency without unnecessary bureaucracy. - Background in global tech or SaaS companies undergoing growth or transformation. - Understanding of the correlation between your work and factors like retention, productivity, and organizational culture. - Proficiency in program and change management spanning various departments, geographies, and partnerships. - Global mindset and cultural awareness, with experience collaborating with teams across India, the US, LATAM, and EMEA. - Comfort with data analysis, enabling you to derive meaningful insights from feedback and metrics to drive informed actions. Join Avalara, a company that values diversity, equity, and inclusion, and is dedicated to integrating these principles into its business operations and organizational culture. Be part of a dynamic team that is reshaping the relationship between tax and technology, with a focus on driving growth, innovation, and real impact in the industry. Embrace our vibrant and disruptive culture, symbolized by the orange we proudly wear, reflecting our unique spirit and optimistic outlook. Start your journey with us and experience a career that is as exceptional as you are.,

Position: Consultant Location: Bengaluru About Sattva We Partner to deliver social impact at scale Sattva Consulting is a global impact consulting firm from India. Since 2009 we have been engaging with communities, business and government to achieve societal impact at scale. We believe that Civil society, Business and Government all have a critical role to play in building an equitable and sustainable world, and we actively partner with all stakeholders to enable impact through our advisory orchestration services, knowledge and data platforms which we have built as public goods for the ecosystem and collaborative solutions and partnerships. Our teams are based in India, Singapore, Denmark and UK, but as a global organization our work has spanned 25 countries and 5 continents. For more information, please visit: www.sattva.co.in About the Team Our Corporate Advisory team s core objective is to be strategic advisors in solving social problems; so as to together achieve orbit shifting impact. Our focus is on enabling holistic organisation and ecosystem transformation by rigorously solving problems, formulating strategic solutions which are logically sound and effective on the ground and ensuring all stakeholders are effectively engaged and their interests are covered. Our expertise and work with Corporates in CSR covers: CSR Strategy, flagship programme design, impact communication and building CSR brand. Impact Portfolio Advisory - CSR compliance, portfolio strategy and governance, social audit, programme monitoring and impact measurement. End-to-end programme management through implementation support, strategic advisory and in house tools. The Opportunity The Consultant will be an integral part of a team that works on designing and building solutions that address our CSR customer needs and create measurable social impact. In this role, you will be a part of the team that works with the corporate sector in India building our work in social impact consulting. You will get to be a part of our business development conversations in the ecosystem and also get to work on select projects by working hand in hand with the team in problem-solving, working with multiple stakeholders, and building rapport with the middle and senior management of our CSR clients. The exposure and work will cut across all thematic areas that corporates work on. Key Responsibilities At Sattva we believe in outcome-orientation in everything we do. The key responsibilities for this role include: Understanding a potential client s requirements for social impact and being able to translate that into proposals showcasing structured thinking. Solving simple problems or parts of complex problems by having an understanding of the basic problem-solving framework Conducting research as required to arrive at the insights needed to solve the problem or to spot potential opportunities for social impact. Engage with stakeholders proactively with effective communication and build on the engagement to build a long term sustainable relationship. Supporting the team in ideating on growth in the sector. Go beyond own deliverables to support others in the team including the marketing team or the larger organization where required Work smoothly with peers and managers and is able to receive constructive feedback well Contribute to the creation of proposals Deliver high-quality documents consistently and work with the team to ensure timely delivery of project deliverables Support in the documentation of learnings and potentially the creation of reusable knowledge from the project The Ideal Candidate At Sattva, our goal is to realize the impact on the ground and to drive a collective win by engaging with multiple stakeholders. We are looking for individuals who align with our mission of alleviating poverty in our lifetime and have the following profile: 4-6 years of experience in consulting, project management and complex operations, stakeholder management in corporate, social enterprises, consulting firms, or global foundations Efficient in multitasking, time and quality management, ensuring timely delivery of high-quality work that exceeds client expectations. Strong written and verbal communication skills, crafting clear documents and impactful presentations for effective team and client communication. Proficient in collecting, analyzing, researching and presenting data using various tools and methodologies to facilitate decision-making and convey insights effectively. Skillfully cultivates and maintains positive relationships with clients, understanding their needs and delivering high-quality service and support. Fosters teamwork and open communication, encouraging knowledge-sharing and effective delegation to optimize productivity and achieve project goals Designs and implements effective frameworks to assess program impact and inform decision-making. Proficient understanding and application of corporate social responsibility regulations and legal frameworks. Ability to: a. navigate technology platforms for program management b. Demonstrate know how of performance marketing, communications and outreach, is a plus. Why Sattva? Its not about us really- Because IMPACT is everybody s business. Create Impact: Make an impact with the work you do and solutions you design Work Environment: Thrive in a diverse, inclusive and collaborative environment Learn & Grow: Challenge yourself to learn, grow and deliver the best you can Future Ready: Work on critical issues of today that will affect our collective tomorrow At Sattva, we also provide additional support for limitations related to physical or mental disabilities. If you need reasonable additional support to apply for a position or participate in the interview process, please write to us at [email protected] We cultivate a supportive and inclusive work environment for all our employees and reinforce diversity in our workplace. All applications regardless of race, religion, caste, color, place of origin, gender, sexuality, disability and age will be welcome and will be fairly evaluated as per the requirements of the role. No. of Open positions: 1

You are looking for a skilled and dynamic Head of PMO to take charge of and oversee our Project Management Office. In this crucial role, you will play a key part in ensuring the successful execution of strategic projects, enhancing project governance, and promoting operational excellence throughout the organization. The ideal candidate should have extensive knowledge in project and program management, exceptional leadership qualities, and a demonstrated history of establishing and expanding PMO functions. Your responsibilities will include: Strategic Leadership: Developing and executing the PMO strategy to align with organizational objectives and business priorities. Governance & Standards: Establishing and upholding project management methodologies, governance frameworks, standards, and best practices across all projects. Ensuring adherence to project management tools and applications. Portfolio Management: Supervising the entire project portfolio to guarantee alignment with strategic goals, optimal resource allocation, and efficient risk management. Performance Monitoring: Tracking project performance by utilizing key metrics like revenue forecasts, revenue recognition, UER/UBR tracking, backlog validation, invoicing, collections, and compliance. Providing timely and accurate reporting through dashboards and executive summaries. Stakeholder Engagement: Collaborating with cross-functional teams, senior management, external partners, and regional project leaders to ensure project alignment and success. Team Management: Guiding, mentoring, and nurturing a high-performing PMO team, fostering a culture of accountability and continuous improvement. Continuous Improvement: Initiating process improvements and overseeing the implementation of new initiatives, including digital tools, updated processes, and directives from the Central PMO. Encouraging knowledge sharing and incorporating lessons learned across the PMO. Qualifications: Education: - A Bachelor's degree in engineering or a related field is mandatory. - A Master's degree (MBA or equivalent) is preferable. - Professional certifications such as PMP (Project Management Professional), PRINCE2 are highly desirable. Experience: - Minimum of 12-15 years of progressive experience in project and program management with reputable organizations. - At least 5 years in a leadership role within a PMO or similar strategic function. - Demonstrated experience in establishing and growing PMO functions in mid-to-large organizations, managing complex cross-functional project portfolios, implementing project governance frameworks and performance metrics, leading digital transformation or enterprise-wide change initiatives, and proficiency in both traditional (Waterfall) and Agile/Hybrid project management methodologies. - Hands-on experience with project management tools such as MS Project or similar platforms. This is a full-time position. Req: 009HBO,