4940 Program Management Jobs - Page 19

Overall role This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. The role influences design, commissioning, operations and capacity management of a portfolio of buildings. Major Responsibilities Planned, predictive and corrective works owner Major works owner (power down planning, execution and new/refurbishment project management) Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Contract management of critical equipment contracts Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Sound like you To apply you need to have: Ideal Experience Bachelors degree in an Engineering discipline Minimum of 10 years of relevant engineering management experience Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions Drive innovation / thought leadership / industry knowledge Excellent verbal and written communication skills as well as presentation skills Ability to develop and explain complex operational management information to senior audiences Be resilient, with high focus on achieving goals High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Experience working in Asia Pacific desired, specifically Australia Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements People Management and Team Leadership I am a Team Player Ability to deliver requirements through a remote matrix-reporting team effectively, promoting open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Attention to detail Strives for compliance while being agile to adapt to business needs and change Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures

Core Functions Overall project planning, execution, monitoring, control, and closure Leadership of the project team to achieve objectives Management of project constraints (scope, schedule, budget, quality, risk) Stakeholder engagement and communication Specific Responsibilities Project Planning and Initiation Develop comprehensive project plans and schedules Define project scope, goals, and deliverables Create work breakdown structures (WBS) Establish resource requirements and allocation plans Develop risk management strategies Team Leadership and Management Build, develop, and lead project teams Assign responsibilities and provide clear direction Motivate team members and address performance issues Facilitate collaboration and resolve conflicts Conduct regular team meetings and progress reviews Budget Management Develop and maintain project budgets Monitor expenses and track financial performance Forecast costs and identify potential budget variances Implement cost control measures when necessary Prepare financial reports for stakeholders Schedule Management Create and maintain detailed project schedules Track milestone completion and deliverable deadlines Identify and address schedule variances Implement recovery plans when projects fall behind Report on progress against timeline Stakeholder Management Identify and analyze project stakeholders Develop and execute stakeholder engagement strategies Manage expectations and communicate project status Address stakeholder concerns and resolve issues Build and maintain productive relationships Quality Management Establish quality standards and requirements Implement quality control processes Monitor deliverables for compliance with standards Conduct reviews and address quality issues Ensure continuous improvement Risk and Issue Management Identify potential risks and develop mitigation strategies Monitor and track risks throughout the project lifecycle Address issues promptly and implement solutions Document lessons learned for future projects Manage change requests and scope modifications Reporting and Documentation Prepare regular status reports for stakeholders Document project decisions and changes Maintain comprehensive project records Create final project documentation and closure reports Conduct post-project evaluations Required Skills Strong leadership and team management abilities Excellent communication and negotiation skills Strategic and analytical thinking Problem-solving and decision-making capabilities Organizational and time management proficiency Technical knowledge relevant to the project domain Project management methodology expertise

Responsible for driving day to day project and customer delivery. This is a project implementation and management role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes along with TC compliances.Responsibilities Regularly participates in important projects or activities as a full contributing team member. Assists the team in conducting site visits with the team for fiber n/w - OSP execution & follow-up with Partners for ROW permissions and SD recoveries. Having exp of Team management, resource management and material management etc. Actively coordinate site preparation for readiness related to ramp up of resources and infrastructure. Ensure all installation functions are performed in a timely fashion to meet agreed SLA s/KPI Perform escalation management, wherever necessary and in case project is in jeopardy.

JobSummary We are seeking a visionary and execution oriented Senior Manager to leadcustomer centric projects focused on AI powered and Autonomous NetworkSolutions, spanning wireless (4G/5G),wireline (fiber, broadband), and FixedWireless Access (FWA) domains. This role connects business strategy, technicalinnovation, and operational delivery, ensuring customer success throughintelligent network transformation. Key Responsibilities AI and Autonomous Network Solutions Lead e2e engagement for AI enabled, closed loop autonomous network solutionsacross wireless, wireline, and FWA technologies. Translate customer requirements into delivery roadmaps featuring AI/ML models,LLM prompting, network self healing, and predictive analytics. Oversee deployment of automation use cases like alarm correlation, anomalydetection, traffic prediction, and zero touch optimization. Sales Enablement and Solution Engineering Partner with sales, product, and pre sales engineering teams to designscalable, AI driven solutions for both wireless (4G/5G NSA/SA) and wirelinenetworks (FTTx, xDSL, GPON, DOCSIS). Create and present business cases and proof of concepts (PoCs) tailored tohybrid network environments, including FWA deployment strategies. Develop proposals that address customer pain points using AI driven KPIinsights, RF/wireline performance analytics, and capacity modeling. Project Leadership and Delivery Execution Manage cross functional delivery of multi technology engagements, from FWArollout automation to AI driven fiber network analytics. Track timelines, budgets, risk mitigation plans, and outcomes using Agile orhybrid methodologies, ensuring high impact delivery aligned with customergoals. Drive adoption of autonomous workflows and AI based decisioning acrossplanning, optimization, provisioning, and fault management. Customer Relationship and Stakeholder Management Act as the primary interface with customers for sales aligned project delivery,status updates, and solution expansion discussions. Conduct technical deep dives, workshops, and strategy sessions with telecomoperators and enterprise clients. Foster long term client relationships by consistently demonstrating valuethrough network intelligence, automation, and performance improvement. Innovation and Ecosystem Leadership Champion the use of generative AI, prompting, and large language models (LLMs)for automation and proactive network management. Collaborate with internal RandD, product management, and operations teams toevolve the service portfolio across wireless, wireline, and converged networkdomains. Influence the design and adoption of self optimizing networks (SON), FWAperformance platforms, and fiber diagnostics using AI. Qualifications Bachelor/Master degree in Telecommunications, Computer Science, Data Science,or related fields. 15 plus years of experience in telecom network services with 5 plus years inAI/automation leadership roles. Strong understanding of 4G/5G, FWA, and wireline network technologies (e.g.fiber broadband, GPON, DOCSIS, xDSL). Expertise in AI/ML (supervised/unsupervised learning), prompt engineering,automation scripting (Python, SQL), and analytics tools (Tableau, Power BI). PMP, Agile, or relevant delivery certifications preferred. Key Skills AI/ML in Network Optimization Prompt Engineering and LLM Integration Autonomous Wireless/Wireline Network Architectures Fixed Wireless Access (FWA) Deployment and Analytics RF and Fiber Network Planning and Performance Customer Engagement and Technical Pre sales Automation Frameworks and Closed Loop Operations Program Management and Cross Functional Leadership

Product Management and Development (Start-up Sandbox Initiative): a. Framework Design & Governance: Define and maintain the Inno8Cube sandbox environment, with clear onboarding processes, evaluation criteria, and success metrics. b. Pilot Management: Collaborate with internal product and technology teams to prioritize and execute pilot projects; ensure alignment with broader product roadmaps. c. Startup Enablement: Facilitate seamless integration for participating startupsmanaging technical hand-offs, business-model alignment, and stakeholder communication. d. Iterative Feedback Loop: Capture insights from pilots and platform users; drive continuous improvements to the sandbox framework and API/services portfolio. e. Co-create use cases in collaboration with customers and validate them through demos and proof-of-concepts (POCs) Corporate Foresight Technology POVs: Research emerging and disruptive technologies; craft concise, data-driven Points of View and identify high-potential use cases. Strategic Influence: Present recommendations to senior leadership, ensuring technology adoption aligns with Tata Communications overall strategy. POC Leadership: Own end-to-end proof-of-conceptsdefine scope, partner with business teams, develop rollout plans, and quantify outcomes to inform scale-up decisions. Business Case Development & Strategy Execution Financial Modelling & Validation: o Lead robust business-case creationchallenge assumptions on TAM, growth, cost ramps, overheads, and payback timelines. o Track actual performance versus forecasts; recommend corrective actions to address variances. Strategic Advisory: o Support senior management with scenario analyses, market white-space identification, and strategic decision frameworks. o Drive cross-functional corporate-strategy projects from scoping through execution, balancing tactical needs with long-term goals. 1. Ambiguity Navigator: Thrive in unstructured environments; self-start and lead through uncertainty. 2. Structured Problem Solver: Break down complex challenges, prioritize effectively, and propose creative, data-backed solutions. 3. Cross-Functional Fluency: Apply working knowledge across finance, marketing, product, sales, legal, and operations. 4. Clear Communicator: Articulate ideas succinctly in presentations, reports, and stakeholder discussions. 5. Collaborative Team Player: Build trust, foster non-hierarchical teamwork, and resolve conflicts. MBA with an engineering background having good exposure to technology with a knack for problem solving Prior experience in Product management or consulting/strategy roles is not a must but is a value add

The role is responsible for software development /testing/deployment/debugging process. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Writing effective and scalable code/test case Debugging and deploying applications Providing support for production environment Preparing software development calendar Preparing reports and dashboards on project time deviations, rework time etc Conducting development testing and reports testing issues to supervisor Identifying and tracking bugs, assessing nature of bugs, and executing corrective actionsDesired Skill sets Good programming skills Familiar with software applications and tools Good Knowledge on coding/testing environment

Responsible for implementation of HR initiatives, policies and processes related to recruitment, employee engagement, learning & development, and talent management and to improve business outcome. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the business.Responsibilities Facilitate talent review and calibration sessions with business leaders. Prepare Annual Operating Plan (AOP) for sub functions within a business unit and per quarter outlook projections based on business needs, projected attrition, and expected location movements. Track adherence to manpower budget and take corrective actions in case of deviations. Facilitate roll out of ESAT roadmap for business and effective implementation of plan. Implement key projects in the areas of Talent management, winning mix/ diversity, retention & attrition management at workplace and various other areas to ensure best employee experience. Initiate and manage HR projects and initiatives, monitor progress, and make course corrections if required. Create & review analysis on various factors like employee engagement, attrition, headcounts, etc to arrive at HR initiatives within the business. Partner with HR COE to drive implementation of talent management practices.Minimum qualification & experienceRelevant experience in HRDesired Skill setsCross cultural sensitivity Ability to understand the business & key requirements. Adept at using HR technologies and tools for data analytics and solutioning. Demonstrated analytical thinking, problem solving, and decision-making skills. Outstanding interpersonal and communication skills, both verbal and written. Account management and sales experience Demonstrable ability to create and give business & technical presentations and demos. Demonstrated experience in gathering and understanding customer business requirements.

Responsible for implementation of HR initiatives, policies and processes related to recruitment, employee engagement, learning & development, and talent management and to improve business outcome. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the business.Responsibilities Facilitate talent review and calibration sessions with business leaders. Prepare Annual Operating Plan (AOP) for sub functions within a business unit and per quarter outlook projections based on business needs, projected attrition, and expected location movements. Track adherence to manpower budget and take corrective actions in case of deviations. Facilitate roll out of ESAT roadmap for business and effective implementation of plan. Implement key projects in the areas of Talent management, winning mix/ diversity, retention & attrition management at workplace and various other areas to ensure best employee experience. Initiate and manage HR projects and initiatives, monitor progress, and make course corrections if required. Create & review analysis on various factors like employee engagement, attrition, headcounts, etc to arrive at HR initiatives within the business. Partner with HR COE to drive implementation of talent management practices.Minimum qualification & experienceRelevant experience in HRDesired Skill setsCross cultural sensitivity Ability to understand the business & key requirements. Adept at using HR technologies and tools for data analytics and solutioning. Demonstrated analytical thinking, problem solving, and decision-making skills. Outstanding interpersonal and communication skills, both verbal and written. Account management and sales experience Demonstrable ability to create and give business & technical presentations and demos. Demonstrated experience in gathering and understanding customer business requirements.

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various areas Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc., Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Consistently agrees personal extensions with client Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve clients business problems Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Anchors market research activities in chosen area of work Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects Routinely connects with SMEs to ensure delivery approach considers downstream requirements Proactively participates in and suggests ideas for practice development initiatives Actively shares knowledge and points of view within the team and within relevant communities of interest Mandatory Skills : Manhattan Associates - Functional. Experience: 5-8 Years.

Key Responsibilities Monitor and analyze security events; escalate critical incidents. Lead deepdive investigations and forensic analysis of incidents. Serve as escalation point for L1/L2 analysts and guide them through complex workflows. Threat huntingproactively discover vulnerabilities and malicious activity. Conduct security assessments, identify control gaps, and recommend strategic improvements. Collaborate with IT and business units to coordinate response and remediation. Develop, refine, and document incident response protocols and security procedures. Mentor, train, and provide technical guidance to junior staff. Prepare detailed incident reports and after-action reviews for stakeholders. Mandatory Skills: Graphic Designing. Experience: 3-5 Years.

Senior Advisor, Technical Program Management The Program Manager is pivotal in leading cross-functional teams through the Offer Lifecycle Process (OLP) to deliver high-quality products and solutions, ensuring optimal customer experience, schedule adherence, cost efficiency, and supply continuity. They oversee the program's lifecycle, from development through launch and sustainment, integrating complex business factors to achieve strategic objectives and support business acquisition. For responsibilities leading cross functional core team(s) and utilizing Offer Lifecycle Processes (OLP), the Technical Program Management job family is recommended. For roles managing engineering project schedules and deliverables, use the Engineering Project Management job family Join us as an Senior Advisor, Technical Program Management on our Global Design & Technology team based in Hyderabad , India to do the best work of your career and make a profound social impact. What youll achieve As an Oracle Transportation/Trade Management consultant, you will be responsible for understanding business requirements, designing technology solutions in GTM eco-system, supervising project activities and communicating achievements to key partners. This is senior role that will design and develop trade technology strategy and execution. You will: Lead the implementation and customization of Oracle GTM solutions, aligning with business requirements to optimize trade compliance and automate trade processes. Collaborate with business stakeholders to gather business requirements, configure GTM modules, and integrate them with other Oracle and third-party applications. Provide expert advice on regulatory compliance, trade policies, and import/export processes, ensuring solutions meet global trade standards. Conduct training sessions and workshops for clients, enabling effective adoption and maximizing the value of Oracle GTM solutions. Analyze and troubleshoot complex GTM-related issues, providing innovative solutions and continuous improvements to enhance performance and functionality Essential Requirements 10+ years' experience in Oracle Global Trade Management Cloud, and Trade compliance business experience. Experience deploying GTM, and working with stakeholders globally Solid track record in technology management, support services or related field Ability to design technology solutions for global supply chains Strong written and verbal communication skills. Ability to multi-task and managing projects with tight timelines Desirable Requirements MBA or master's from top tier university. Prior people or team management experience Experience leading at least 3 GTM implementations across various clients or GTM users. Who we are Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date:29th July 2025

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Delivery Management. Experience: 8-10 Years.

We are looking for a skilled Functional Consultant with 5-8 years of experience in SAP SD - Sales and Distribution to join our team. The ideal candidate will have a strong background in sales and distribution, with excellent analytical and problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement effective sales strategies. Analyze market trends and competitor activity to identify opportunities for growth. Develop and maintain relationships with key stakeholders, including customers and partners. Provide functional expertise and support to the sales team to ensure successful deal closure. Identify and mitigate risks associated with sales operations. Develop and deliver training programs to enhance sales team performance. Job Requirements Strong knowledge of SAP SD - Sales and Distribution, including configuration and customization. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proven track record of driving business growth through strategic planning and execution. Ability to analyze complex data sets and provide actionable insights. Strong problem-solving skills, with the ability to think creatively and outside the box. Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines.

We are looking for a highly skilled and experienced professional with 1-3 years of experience to join our team as an Analyst - L2. The ideal candidate will have a strong background in WFM (Ops) and excellent analytical skills. Roles and Responsibility Analyze and solve increasingly complex problems. Interact with peers within Accenture on a daily basis. Have some interaction with clients and/or Accenture management. Work independently as part of a team, making decisions that impact own work and potentially others'. Oversee small teams or work efforts (if in an individual contributor role) at a client or within Accenture. Manage medium-small sized projects or project steps. Job Requirements Strong understanding of WFM (Ops) principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience working with clients and managing multiple projects simultaneously. Strong attention to detail and ability to meet deadlines. Mandatory Skills: Business Analyst/ Data Analyst(Media). Experience: 1-3 Years.

The KYC Modernization program is a comprehensive initiative aimed at improving the current KYC operating model, simplifying KYC policy, replacing the existing KYC platform with a best-in-class vendor solution, and enhancing operational process efficiency through automation. As a global role, you will collaborate with stakeholders across Strategy, Operations, Technology, AML, and Risk & Controls in all Citis clusters to execute a portfolio of projects under a strategic program. Your primary responsibility will be to lead the development and management of a dedicated Citi-wide program focused on KYC. Your responsibilities will include defining scope, planning, designing, testing, training, ensuring operational readiness, and facilitating the transition to leverage the benefits of new technology. You will manage or participate in complex workstreams and projects, drawing on your operational management experience to understand policy requirements and translate them into operational processes. Additionally, you will work towards enhancing access risk, strengthening control environments, reducing manual touchpoints, coordinating initiatives with key stakeholders, conducting KYC-related analysis, and collaborating on client initiatives. This role requires the ability to operate with a limited level of direct supervision, optimize processes for maximum automation, and ensure operational readiness and user experience. Qualifications for this role include a background in Operations, Technical, and Project Experience, with a focus on organizational change initiatives, implementations, executions, and migrations. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. You can also view Citis EEO Policy Statement and the Know Your Rights poster for more information. Skills required for this role include Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, and Risk Remediation. Additional relevant skills may be discussed with the recruiter or explored further above.,

As a Client Account Management Senior Analyst at Accenture, you will work closely with clients in the Banking and Fintech sectors to design, build, and implement initiatives that enhance business performance. You will collaborate with various client teams, including marketing, sales, and product, to align customer value management strategies with business goals. Effective communication with leaders, SMEs, and teams is essential to ensure a cohesive and client-centric approach. Managing relationships with key partners is crucial for compliance and smooth execution of partner-related initiatives. Your responsibilities will include data analysis to monitor trends, identify anomalies, analyze data for growth opportunities, track performance metrics, and highlight key insights to support business objectives. Project management is a key aspect of your role, involving planning, executing, and overseeing projects to ensure timely delivery and alignment with business goals. You will develop and maintain project plans, timelines, and budgets, proactively addressing risks and mitigating issues. Implementing client account plans through relationship development and pursuing opportunities to build deeper client relationships will be part of your role. Designing and implementing customer retention programs specific to the Banking, Fintech, and Insurance sectors to reduce churn and increase customer lifetime value using data and analytical models is a critical responsibility. Key Skills Required: - Program Management - Program Project Management - Banking and Financial Services knowledge - Data Analysis and Interpretation - Customer Retention Program Implementation - Strong analytical skills - Risk management - Ability to manage multiple stakeholders - Ability to establish strong client relationships - Commitment to quality To excel in this role, you should possess strong analytical skills and a data-driven mindset to drive results-oriented decisions. In-depth industry knowledge in banking and fintech is essential, along with the ability for strategic thinking to align projects with long-term business goals. Crisis and risk management skills will enable you to lead effectively during challenging situations. Strong project management skills are necessary to plan, execute, and oversee projects within specified goals, timelines, and budgets. Additional skills required include excellent oral and written communication, navigating global matrixed environments, working effectively in remote and fast-paced environments, and experience in client-facing roles. A minimum of 3-4 years of experience in the Banking/Fintech domains delivering insights through customer-centric initiatives is preferred. Roles and Responsibilities: - Analyzing and solving complex problems - Interacting with peers within Accenture - Minimal instruction on daily tasks and moderate instruction on new assignments - Making decisions that impact your work and possibly others - Acting as an individual contributor or overseeing a small work effort/team Please note that this role may require working in rotational shifts. A graduation degree is required for this position.,

The Head of GDC - Consulting Support Services (CS) will lead the strategic development and operational execution of the Global Delivery Centre (GDC), transforming it into a next-generation global delivery model supporting ERMs consulting business. You will be responsible for setting up and delivering all consulting service delivery out of the GDC, ensuring excellence, innovation, and consistency in alignment with ERMs consulting priorities and client delivery standards. Your key accountabilities and responsibilities include defining and executing the vision for delivering consulting excellence through the GDC, collaborating with regional consulting leadership to align service delivery outcomes, and leading transformation initiatives to enhance efficiency, scalability, and innovation. You will establish the India-based delivery centre from the ground up, collaborate with global and regional consulting leaders to define priorities, and contribute to the design of a scalable operating model. Additionally, you will develop and manage SLA/KPI frameworks, monitor process workflows, lead governance and reporting for operational performance, and serve as a primary interface for service leads and regions. You will champion next-generation delivery methods, foster a culture of continuous improvement, build and mentor a high-performing team, oversee recruitment and training, and promote a culture of ownership and data-driven decision-making. Your role will involve overseeing the execution of transformation projects, ensuring operational excellence, driving change management, and collaborating with global and regional leaders to align GDC initiatives with business goals. You will shape and manage the CS delivery operating model within the GDC, providing matrix leadership for CS Service Line Leads, and driving accountability for service delivery KPIs. The ideal candidate will have a Bachelor's degree in humanities, science, or engineering, with an MBA or equivalent preferred. You should have 15+ years of experience in shared services, global delivery centers, or operational excellence roles, with a focus on professional services firms and client service delivery, ideally in sustainability consulting. Strong knowledge of SLA/KPI frameworks, governance, reporting mechanisms, and experience in managing cross-functional teams and large-scale projects is required. Familiarity with Gen AI, data platforms, ERP systems, and agile methodologies will be beneficial for this role.,

As an Assistant Manager at Niva Bupa Health Insurance Company, you will play a crucial role in overseeing the development, implementation, and maintenance of the organization's Management Information System (MIS). Your responsibilities will include assisting in designing and implementing MIS solutions to meet business requirements, analyzing and reporting data for business decision-making, ensuring the smooth operation of MIS systems, managing a team of MIS professionals, collaborating with stakeholders to deliver solutions, improving processes, and ensuring compliance and security standards are met. Key Responsibilities: - MIS Development and Implementation: Assist in designing, developing, and implementing MIS solutions to meet business requirements. - Data Analysis and Reporting: Oversee the collection, analysis, and dissemination of data to support business decision-making. - System Maintenance and Support: Ensure the smooth operation of MIS systems, troubleshoot issues, and provide technical support to users. - Team Management: Supervise and guide a team of MIS professionals, providing guidance, training, and performance feedback. - Stakeholder Collaboration: Work closely with various stakeholders to understand requirements and deliver MIS solutions. - Process Improvement: Continuously evaluate and improve MIS processes, identifying opportunities for automation, efficiency gains, and cost savings. - Compliance and Security: Ensure MIS systems adhere to organizational security and compliance standards, maintaining data integrity and confidentiality. - Budgeting and Resource Allocation: Assist in budgeting and resource allocation for MIS projects, ensuring effective utilization of resources. Key Requirements: Education & Certificates: - Bachelor's degree in Computer Science, Information Technology, or a related field. Skills and Qualifications: - 5+ years of experience in MIS development, implementation, and management, with at least 2 years in a leadership role. - Proficiency in MIS software, databases, and programming languages such as SQL, Oracle, Microsoft Power BI, or Tableau. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Proven leadership and management skills. Experience & Skills: - Proficiency in Microsoft Excel, program management, dashboards, analytics, and sales and distribution management. Functional Competencies: - Convincing Skills - Product/Insurance Knowledge - Continuous Learning - Technology Proficiency - Team Work - Problem Solving & Analytical Skills - Compliance & Regulatory Knowledge - Customer Focus Behavioral Competencies: - Strategic Mindset - Entrepreneurship - Execution Excellence - Building High Performing Teams Join Niva Bupa to be a part of an exciting growth journey towards achieving our ambitious goals in the health insurance sector.,

Qualcomm India Private Limited is looking for a Program Manager to join the Engineering Services Group. As a Program Manager, you will be responsible for developing, defining, and executing plans of record, including schedules, budgets, resources, deliverables, and risks. You will monitor and drive the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters as needed. Your role will involve monitoring budget/spending, on-time delivery, and achievement of program milestones while representing the program and driving alignment across stakeholders. The ideal candidate should have a Bachelor's degree in Engineering, Computer Science, or a related field, along with at least 4 years of Program Management or related work experience. You will be part of the Security HW Program Management team, providing solutions to the Snapdragon family of products and will be primarily responsible for the program execution of complex Security IPs in terms of schedule, performance, power, and cost. Your responsibilities will include leading, driving, and influencing the execution of complex programs throughout the lifecycle to meet plan of records and ensure successful and timely delivery of a quality product. You will organize and lead cross-functional teams, develop project schedules, resource plans, metrics, and overall project plans of records. Additionally, you will troubleshoot program issues, develop mitigation strategies, and communicate information to internal and external key stakeholders. As a Program Manager, you will collaborate with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs. You will manage and take responsibility for multiple small NoC IPs with moderate complexity or a single complex NoC IP by applying up-to-date program management knowledge to meet deadlines. It will be essential to track and manage all key metrics pertaining to a program and identify deviations from the Plan of Record, escalating issues and proposing corrective actions in a timely manner. The successful candidate must possess a Bachelor's degree in computer engineering, Electrical Engineering, or equivalent technical education and work experience. A total of 8+ years of Semiconductor Industry experience and a minimum of 3+ years of experience in a technical project management role are required. Proficiency in program management tools such as dashboards, Gantt charts, and resource management tools is essential, along with experience in complete ASIC lifecycle development and strong interpersonal skills. Qualcomm is an equal opportunity employer committed to providing an accessible process for individuals with disabilities. If you require accommodations during the application/hiring process, please contact Qualcomm's toll-free number or email disability-accommodations@qualcomm.com.,

As a member of Google's Global Security and Resilience Services (GSRS) team, you will play a crucial role in ensuring the safety and security of Googlers and managing disruptive events. Your responsibilities will include developing a culture where safety, security, and resiliency are integrated into every aspect of Google, including the creative process. You will be involved in identifying, evaluating, and monitoring enterprise risks to support business activities and provide essential information to business leaders for decision-making. Collaborating with cross-functional teams, you will create innovative strategies and programs to drive sustainable effectiveness. Your role will involve managing a regional team of Google Program Managers, contract security systems consultants, project managers, security systems installers, and service teams. You will be responsible for implementing various security technologies in alignment with industry and Google GSRS Global Standards, hardware/software, or risk frameworks. Additionally, you will oversee the finance process, including invoice approval, forecasting, and budgeting. You will identify and implement process improvements for the group or organization, leveraging your business and technical understanding to drive the organization's objectives. Your ability to generate innovative ideas to solve ambiguous problems and take full ownership will be essential in this role. To be considered for this position, you should have a Bachelor's degree or equivalent practical experience, along with 7 years of experience in program or project management and people management. Preferred qualifications include PMP certification or 4 years of experience in program strategy development and execution, as well as 10 years of experience with security systems infrastructure projects and deployment management. You should also have 5 years of management experience in leading and motivating a virtual or global team, along with a track record of successfully managing multiple security systems projects and engaging resources to drive delivery and completion. Excellent communication skills are crucial for interacting with technical and non-technical groups at the director level to achieve business outcomes. Google prioritizes applicants who have the current right to work in Singapore and do not require Google's sponsorship of a visa. As an applicant, you will have the opportunity to choose your preferred working location from Singapore or Bengaluru, Karnataka, India.,

The KYC Operations Analyst 1 role at Citi involves participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities. As an entry-level position, you will work in coordination with the Compliance and Control team to assist in the development and management of an internal KYC (Know Your Client) program. Your responsibilities will include partnering with Relationship Management and Compliance teams to prepare, develop, conduct due diligence, and approve electronic Know Your Client (KYC) records and supporting appendices. You will be responsible for creating and maintaining KYC records by gathering information from various sources, such as the firm's website and regulatory websites. Additionally, you will update system information and report workflow progress to your supervisor. Validation of information within KYC records and Customer Identification Program (CIP) documents to ensure completeness and accuracy will be a crucial aspect of your role. You will also need to ensure that KYC records adhere to local regulatory requirements and Global Business Support Unit (BSU) Standards. Maintenance of the BSU tool will also be part of your responsibilities. In this role, it is essential to appropriately assess risks when making business decisions. You must give special consideration to the firm's reputation and safeguard Citigroup, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations. Upholding policy, applying ethical judgment in personal behavior and business practices, and effectively managing and reporting control issues with transparency are key expectations. Qualifications for this position include previous relevant experience, while a Bachelor's degree or equivalent experience is required. As a member of the Operations - Services job family group and the Business KYC job family, you will work full-time with a focus on skills such as Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, and Risk Remediation. For further details on complementary skills, please refer to the information above or reach out to the recruiter. If you have a disability and require accommodations to utilize search tools or apply for a career opportunity, refer to the Accessibility at Citi information. Additionally, you can view Citi's EEO Policy Statement and the Know Your Rights poster for further guidance.,

The KYC Operations Intmd Analyst position at Citi is an intermediate-level role focused on Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in collaboration with the Compliance and Control team. The primary responsibility is to establish and manage an internal KYC (Know Your Client) program within Citi. As a KYC Operations Intmd Analyst, you will be accountable for various risk and control aspects, including Information Security, Continuation of Business, and Records Management. Your role involves conducting risk analysis and evaluating associated controls to identify root causes, working with peers and management to address findings, and offering support to business managers and product staff. You will collaborate with colleagues to develop and implement business plans, compliance guidelines, and periodic risk & control reporting. Additionally, you will liaise with internal and external teams to provide guidance and subject matter expertise, as well as contribute input to Internal Audit (IA) and external audit processes. In this role, you will operate with a certain level of independence and exercise judgement and autonomy. You will serve as a Subject Matter Expert (SME) for senior stakeholders and team members, assessing risks in business decisions and ensuring compliance with applicable laws, regulations, and policies to protect Citigroup's reputation and assets. Qualifications for this position include 2-5 years of relevant experience, a proven track record of effective decision-making, responsiveness to customer/business needs, and the ability to build partnerships across business regions. A Bachelor's degree or equivalent experience is required for this role. As a KYC Client Executive, you will be responsible for managing KYC processes for Citi's largest clients, ensuring high levels of client satisfaction, improving KYC practices, and overcoming workflow obstacles to facilitate smooth KYC completion. The most relevant skills for this role include Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, and Risk Remediation. Citi is committed to providing reasonable accommodations for individuals with disabilities during the job search and application process. For more information on accessibility at Citi, please refer to the EEO Policy Statement and the Know Your Rights poster.,

You will be responsible for collaborating with the CTO's office to shape and execute the IT strategy for our India Centre. Your role will be crucial in building and scaling a high-performing technology function, driving innovation, and ensuring alignment with global business priorities. The ideal candidate for this position will be a strategic thinker, a strong people leader, and a hands-on technologist capable of influencing across various levels. Your key responsibilities will include defining, scoping, and executing strategic tech initiatives that are aligned with global objectives. You will be required to recommend and implement scalable systems, platforms, and processes to support business growth. Furthermore, driving innovation, automation, and digital transformation efforts across the India Centre will be a significant part of your role. You will be tasked with establishing the IT organization from the ground up in India. Defining the talent strategy and recruiting top-tier technology professionals for long-term scalability will be essential for the growth and success of the organization. As part of your role, you will lead end-to-end program delivery with a focus on timelines, quality, and impact. Collaboration with engineering, automation, support, and global teams will be crucial to delivering results effectively. Acting as a bridge between global and India-based teams will be one of your responsibilities. You will work closely with the CTO's office and other senior stakeholders, representing India in global technology forums and contributing to shaping HQ-level strategies. Your role will also involve leading the transition of third-party vendor setups into fully in-house teams. Ensuring seamless knowledge transfer, operational continuity, and capability ramp-up will be vital in this process. The ideal candidate should have 15-20 years of experience in technology leadership roles, preferably within large global MNCs. A minimum of 8 years of global exposure working with international stakeholders and distributed teams is required. Strong technical expertise in software engineering, automation, enterprise platforms, and data analytics is essential. A proven track record in building and scaling IT organizations from the ground up, along with demonstrated experience in leading complex, cross-functional initiatives, is crucial. Exceptional interpersonal and stakeholder management skills are also necessary for this role. Preferred qualifications include a Bachelor's or Master's degree in Computer Science, Information Systems, or a related field. Experience in establishing or scaling technology capability centers (CoEs) in India and prior engagement with CTO/CIO office transformation programs would be advantageous for this position.,

As the Strategy & Planning Lead for Supply Chain, you will be responsible for driving the vision, strategy, and transformation agenda for the global supply chain function. Your role will play a crucial part in shaping the future of supply chain operations, aligning functional goals with business objectives, and ensuring execution excellence across all supply chain domains. Your key responsibilities will include developing and articulating the long-term strategy, vision, and mission for the supply chain function in alignment with enterprise goals. You will partner with the Chief Supply Chain Officer (CSCO) and leadership team to define strategic priorities and transformation roadmaps, establishing a multi-year roadmap with a clear focus on cost, service, sustainability, digitization, resilience, and more. You will lead cross-functional transformation initiatives to enhance agility, efficiency, and resilience across the supply chain. Driving innovation through digitalization, automation, and process excellence programs will be essential. Monitoring and reporting progress on strategic initiatives and ensuring timely delivery of outcomes will also be part of your role. In terms of performance management, you will define and cascade functional Key Result Areas (KRAs) across supply chain teams. Establishing performance tracking mechanisms and ensuring alignment with strategic goals, driving continuous improvement, and accountability for results will be key. Managing all the reporting requirements of the Global Management Committee (GMC) will also fall under your purview. Employee engagement and culture will be another critical aspect of your role. You will lead initiatives to improve Employee Satisfaction (ESAT) across the supply chain organization, fostering a culture of collaboration, innovation, and high performance. Partnering with HR and leadership to implement engagement and development programs will also be part of your responsibilities. To be successful in this role, you should have 10+ years of experience in supply chain strategy, planning, or transformation roles. A proven track record of leading large-scale change initiatives in a global environment is required. Strong analytical, leadership, and stakeholder management skills are essential. Experience with performance management frameworks and employee engagement strategies, as well as an MBA or equivalent in Supply Chain, Operations, or Business Strategy, is preferred.,

As the Team Lead - Digital Customer Success Programs at Responsive, you will play a crucial role in supporting the daily operations, execution, and leadership of the India-based Digital CS team. Your responsibilities will involve a blend of people leadership and hands-on participation in the design, implementation, and refinement of digital customer success programs. You will work closely with Digital Project Managers and a Community Manager to ensure alignment, productivity, and the delivery of high-quality digital CS programs at scale. Reporting directly to the Manager of Digital Customer Success based in the U.S., you will act as the primary point of contact for team operations in India. Your role will encompass driving program planning, accountability, team mentorship, performance tracking, and maintaining consistent communication with global stakeholders. Your main duties will include mentoring and guiding the Digital Project Managers and Community Manager to help them achieve program and performance goals. You will lead the India-based DCS staff on a daily basis, ensuring alignment, productivity, and collaboration. Additionally, you will translate strategic vision into actionable workstreams, establish project timelines, assign responsibilities, oversee execution teams, and lead regular team syncs. Furthermore, you will be hands-on with program strategy and execution, including setting up Gainsight JO, in-app PX programming, and other digital CS workflows. You will review, test, and refine the team's work for quality and alignment, and collaborate with cross-functional partners to support timely execution and effective scaling. In terms of reporting and communication, you will serve as the primary contact between the India-based DCS team and the US management team, ensuring alignment on goals and timelines. You will own reporting on deliverables and program outcomes to provide visibility into team activity, engagement impact, and digital CS effectiveness. Additionally, you will maintain clear documentation of initiatives and ensure regular communication with the DCS Manager, aiming to streamline stakeholder communications and reduce information silos. Your role will also involve supporting the onboarding of new team members, identifying ongoing skill development opportunities, and fostering a positive and collaborative team culture focused on experimentation, iteration, and shared learning. To be successful in this role, you should have a Bachelor's degree in Business or a related field of study, along with 8+ years of progressive experience in program/project management, process improvement, or Customer Success/Operations roles within a SaaS environment. Experience in designing and launching scalable digital programs, working across time zones, operating in agile environments, and managing work in sprints is essential. Strong analytical skills, knowledge of project management methodologies, and hands-on experience with tools like Gainsight CS, Gainsight PX, Salesforce, and marketing automation platforms will be beneficial. Overall, you should possess excellent interpersonal and leadership communication skills, a proactive problem-solving approach, and the ability to motivate others while fostering a collaborative and feedback-rich culture within a fast-paced startup environment.,