4940 Program Management Jobs - Page 18

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management. Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues. Provide support to business managers and product staff. Partner with peers and management on various activities, including developing and executing business plans within the area of responsibility, developing compliance guidelines, and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums. Interface with internal and external teams to provide guidance and subject matter expertise, as needed. Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi. Oversee situations that create risk and legal liabilities for Citi. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy. Acts as SME to senior stakeholders and/or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of relevant experience. Proven ability to make effective and timely decisions. Consistently able to anticipate and respond to customer/business needs. Demonstrated ability to build and cultivate partnerships across business regions. Education: Bachelor's degree/University degree or equivalent experience. KYC Client Executive responsible for managing KYC for Citi's largest clients as a client interface. Ensure maximum levels of client satisfaction with Citi's KYC process. Improve the KYC practices for clients to ensure the client experience with KYC touchpoints is very satisfactory. Manage all aspects of roadblocks within the KYC workflow to ensure smooth KYC completion. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. **Job Family Group:** Operations - Services **Job Family:** Business KYC **Time Type:** Full time **Most Relevant Skills:** Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. **Other Relevant Skills:** For complementary skills, please see above and/or contact the recruiter.,

You will be responsible for ensuring that processes at Hyderabad site are aligned with those at MGCC Corporate Functions. This includes performing value-added analyses to generate management information, reviewing and generating reports to monitor performance, developing efficient reporting processes, and ensuring compliance with internal policies, external regulations, and information security standards. Additionally, you will manage partner/stakeholder visits, budgets, invoicing, and actuals, including site budgets, team budgets, governance team budgets, conferences, and other events budgets. Your role will involve leading and driving communications through various channels, such as Yammer, and being accountable for planning, tracking, enabling execution, and communicating progress against key focus areas at Hyderabad site. This includes talent acquisition, onboarding, training, finance, facilities, IT, and senior management reporting. You will also be responsible for running the Hyd Site MBR quarterly meeting chaired by MGCC CF leader. To be successful in this role, you should have 8-12 years of experience in operations and project management in large enterprises with operations across countries, different time zones, and matrix structures. Experience in PMO support, consulting, business process/technology offshoring, financial institutions, and the insurance industry is required. Additionally, you should have 5-8 years of customer management experience, preferably in the US. Your technical skills should include strong program and project management abilities, innovation, cross-cultural adaptability, proficiency in Microsoft PowerPoint and Excel, collaboration with various functions, data interpretation, business insights generation, judgment, decision-making, and continuous learning. Understanding of strategy and business transformation frameworks, best practices, and superior delivery levels is essential. Excellent written and verbal communication skills are crucial for this role, along with being a team player and good at interpersonal relations. Ideally, you should hold a bachelor's or master's degree in a finance-related domain. An MBA or experience in the financial services industry is preferred. Join MetLife, a globally recognized financial services company committed to helping create a more confident future for colleagues, customers, communities, and the world. Embrace the opportunity to make a difference in the next century of financial services it's #AllTogetherPossible at MetLife.,

Role & responsibilities Target setting Define & Monitor action Plans for achieving milestones of Programs Alignment of targets with all delivery heads Analyze & Forecast potential risks and create insights to enable decision making at the right level. Follow up & ensure Risk Closure keeping TCP in control Execution Identify & forecast potential risks, and propose prioritization and escalation to PD Head (across platforms) Monitor overall project timelines and key deliverables status (incl. component/system level), drive accountability within the system and escalate in case of potential unforeseen risks. Lead regular Risk Management Reviews with the President and Program teams to mitigate risks & provide firm direction to CFT. Establish Dashboard to view and assess Program risks and Platform Health Status, and update t0 PD Heads & President. Monitor Risk indices capturing high level TCP variance of various entities across the projects and ensure right evaluation of entities Standardize Risk Assessment & Mitigation practices and enable horizontal deployment across platforms. Tactically handle the project dynamics, and act as change agent. Deep dive Program critical issues, work with team to resolve the same in a robust manner. Lead and manage new product development projects, ensuring adherence to timelines, budget, quality, and scope. Coordinate cross-project initiatives and delegate tasks effectively across teams. Collaborate closely with internal stakeholders and external partners to ensure alignment on project objectives and deliverables. Adapt to changing project scopes and requirements, demonstrating flexibility and resilience Preferred candidate profile Interested candidates can share their profile at bharti@symbosisindia.net and avneet@symbiosisindia.net

Job Title: Program Manager Location: Nxtwave Disruptive Technologies , Hyderabad (On-site) Working Days 6 Days (Mon- Sat) Sift Timings - 10 AM to 7 PM Experience: Minimum 2 year About Role: We are seeking a highly skilled Program Manager with a solid technical foundation and a strong operational mindset. Should have a proven track record of driving automation, productisation, and leveraging GenAI technologies to streamline business operations. Key Qualifications: B.Tech in Computer Science (Good to have) Minimum of 3 years of experience in managing and optimizing heavy operations. Deep experience in automation to reduce manual intervention and improve scalability. Exposure to productisation of internal tools and systems. Hands-on understanding and application of GenAI technologies in business processes. Strong Exposure in Tech Background Key Responsibilities: - Led large-scale operational initiatives, streamlining processes for improved efficiency, adherence to SLAs, and measurable throughput gains. Automation & Process Optimization: Identified and implemented automation opportunities to reduce manual effort, enhance scalability, and ensure consistency across workflows. GenAI Integration & Enablement: Designed and deployed GenAI-driven tools, chatbots, dashboards, and frameworks to enhance decision-making, user interaction, and execution speed. Productisation of Internal Solutions: Converted internal tools into scalable, reusable products with clear documentation, enabling repeatable success across teams and geographies. Cross-functional Collaboration: Worked closely with Engineering, Product, and Business stakeholders to align goals, prioritize initiatives, and ensure timely, strategic delivery. Data-Driven Operations Management: Managed key operational levers such as demand planning, funnel metrics, and delivery tracking using data insights to drive informed decisions. Preferred Technical Skills: - Proficient in Python, SQL, APIs, and scripting for automation. Experience with AI/GenAI platforms such as OpenAI, LangChain, or similar frameworks. Familiarity with tools like Zapier, UiPath, N8N, Lovable and dash boarding tools like Power BI or Tableau. If this sounds like you, we would love to connect and explore the opportunity further.

Job Title: Program Manager Location: Nxtwave Disruptive Technologies , Hyderabad (On-site) Working Days 6 Days (Mon- Sat) Sift Timings - 10 AM to 7 PM Experience: Minimum 2 year About Role: We are seeking a highly skilled Program Manager with a solid technical foundation and a strong operational mindset. Should have a proven track record of driving automation, productisation, and leveraging GenAI technologies to streamline business operations. Key Qualifications: B.Tech in Computer Science (Good to have) Minimum of 3 years of experience in managing and optimizing heavy operations. Deep experience in automation to reduce manual intervention and improve scalability. Exposure to productisation of internal tools and systems. Hands-on understanding and application of GenAI technologies in business processes. Strong Exposure in Tech Background Key Responsibilities: - Led large-scale operational initiatives, streamlining processes for improved efficiency, adherence to SLAs, and measurable throughput gains. Automation & Process Optimization: Identified and implemented automation opportunities to reduce manual effort, enhance scalability, and ensure consistency across workflows. GenAI Integration & Enablement: Designed and deployed GenAI-driven tools, chatbots, dashboards, and frameworks to enhance decision-making, user interaction, and execution speed. Productisation of Internal Solutions: Converted internal tools into scalable, reusable products with clear documentation, enabling repeatable success across teams and geographies. Cross-functional Collaboration: Worked closely with Engineering, Product, and Business stakeholders to align goals, prioritize initiatives, and ensure timely, strategic delivery. Data-Driven Operations Management: Managed key operational levers such as demand planning, funnel metrics, and delivery tracking using data insights to drive informed decisions. Preferred Technical Skills: - Proficient in Python, SQL, APIs, and scripting for automation. Experience with AI/GenAI platforms such as OpenAI, LangChain, or similar frameworks. Familiarity with tools like Zapier, UiPath, N8N, Lovable and dash boarding tools like Power BI or Tableau. If this sounds like you, we would love to connect and explore the opportunity further.

Job Title: Program Manager Location: Nxtwave Disruptive Technologies , Hyderabad (On-site) Working Days 6 Days (Mon- Sat) Sift Timings - 10 AM to 7 PM Experience: Minimum 2 year About Role: We are seeking a highly skilled Program Manager with a solid technical foundation and a strong operational mindset. Should have a proven track record of driving automation, productisation, and leveraging GenAI technologies to streamline business operations. Key Qualifications: B.Tech in Computer Science (Good to have) Minimum of 3 years of experience in managing and optimizing heavy operations. Deep experience in automation to reduce manual intervention and improve scalability. Exposure to productisation of internal tools and systems. Hands-on understanding and application of GenAI technologies in business processes. Strong Exposure in Tech Background Key Responsibilities: - Led large-scale operational initiatives, streamlining processes for improved efficiency, adherence to SLAs, and measurable throughput gains. Automation & Process Optimization: Identified and implemented automation opportunities to reduce manual effort, enhance scalability, and ensure consistency across workflows. GenAI Integration & Enablement: Designed and deployed GenAI-driven tools, chatbots, dashboards, and frameworks to enhance decision-making, user interaction, and execution speed. Productisation of Internal Solutions: Converted internal tools into scalable, reusable products with clear documentation, enabling repeatable success across teams and geographies. Cross-functional Collaboration: Worked closely with Engineering, Product, and Business stakeholders to align goals, prioritize initiatives, and ensure timely, strategic delivery. Data-Driven Operations Management: Managed key operational levers such as demand planning, funnel metrics, and delivery tracking using data insights to drive informed decisions. Preferred Technical Skills: - Proficient in Python, SQL, APIs, and scripting for automation. Experience with AI/GenAI platforms such as OpenAI, LangChain, or similar frameworks. Familiarity with tools like Zapier, UiPath, N8N, Lovable and dash boarding tools like Power BI or Tableau. If this sounds like you, we would love to connect and explore the opportunity further.

Job Title: Program Manager Location: Nxtwave Disruptive Technologies , Hyderabad (On-site) Working Days 6 Days (Mon- Sat) Sift Timings - 10 AM to 7 PM Experience: Minimum 2 year About Role: We are seeking a highly skilled Program Manager with a solid technical foundation and a strong operational mindset. Should have a proven track record of driving automation, productisation, and leveraging GenAI technologies to streamline business operations. Key Qualifications: B.Tech in Computer Science (Good to have) Minimum of 3 years of experience in managing and optimizing heavy operations. Deep experience in automation to reduce manual intervention and improve scalability. Exposure to productisation of internal tools and systems. Hands-on understanding and application of GenAI technologies in business processes. Strong Exposure in Tech Background Key Responsibilities: - Led large-scale operational initiatives, streamlining processes for improved efficiency, adherence to SLAs, and measurable throughput gains. Automation & Process Optimization: Identified and implemented automation opportunities to reduce manual effort, enhance scalability, and ensure consistency across workflows. GenAI Integration & Enablement: Designed and deployed GenAI-driven tools, chatbots, dashboards, and frameworks to enhance decision-making, user interaction, and execution speed. Productisation of Internal Solutions: Converted internal tools into scalable, reusable products with clear documentation, enabling repeatable success across teams and geographies. Cross-functional Collaboration: Worked closely with Engineering, Product, and Business stakeholders to align goals, prioritize initiatives, and ensure timely, strategic delivery. Data-Driven Operations Management: Managed key operational levers such as demand planning, funnel metrics, and delivery tracking using data insights to drive informed decisions. Preferred Technical Skills: - Proficient in Python, SQL, APIs, and scripting for automation. Experience with AI/GenAI platforms such as OpenAI, LangChain, or similar frameworks. Familiarity with tools like Zapier, UiPath, N8N, Lovable and dash boarding tools like Power BI or Tableau. If this sounds like you, we would love to connect and explore the opportunity further.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the “conductor” who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our “one team with the customer” concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve “embedding” with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically. Your future at Kyndryl Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best. Who You Are Responsibilities Utilize PM profession skills to enhance the level of service and quality of deliverables. Exhibit project leadership in a shared services resource environment Ability to collect technical inputs from subject matter experts and create solutions to drive aggressive timelines Communicate complex issues to stakeholders with recommendations on the path forward. Allocate resources appropriately to meet program needs and minimize resource contention Coordinate stakeholder meetings to ensure all parties understand the deliveries and milestones and the resources that are assigned Facilitate/manage solution Maturing phase of the project by working with design/solution team Develop detailed implementation plans using MS Project or Account specific tool Conduct Project Definition Workshops with all the stakeholders and produce the written report - Project Definition Report Work with various delivery team to ensure that all relevant teams within Kyndryl and alliance teams/sub-contractors are engaged during implementation Close collaboration with the different Cloud teams ("Operations", "Architecture", etc.) and the business IT project teams Should be well versed with project management domains: Initiating, planning, executing, controlling and closing Lead a project team in delivering a solution to the customer and should have overall performance responsibility for managing scope, cost, schedule, and contractual deliverable, which includes applying techniques for planning, tracking, change control, and risk management Manage all project resources and establish an effective communication plan with the project team and the customer and provide day to day direction to the project team and regular project status to the customer Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project Required Professional and Technical Expertise: Education Qualification: Bachelor's Degree is MUST. Minimum 10+years of overall experience in IT industry with 5+ years of proven delivery managing increasingly complex projects Strong Cloud infrastructure background with Cloud (AWS/Azure/Google/IBM Cloud) migration experience Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements Proven project management skill and an ability to navigate fast paced and rapidly evolving environments, # Knowledge of the PMI Process Groups; Initiating, planning, executing, controlling, and closing. Knowledge of current Project Management methodologies Strong working knowledge of project-planning tools like MS Project, MS Excel, MS Power point Knowledge of Data Center infrastructure management Knowledge of Cloud services delivery strategies and experience with implementations of all types of Cloud Deployment models Public, Private and Hybrid Experience in leading project teams across different countries and cultures. Proven ability to learn and grasp concepts quickly in a fast-paced environment. Effective Client & Stakeholder handling skills Excellent interpersonal, communication skills and attention to detail Preferred Professional and Technical Expertise: Project Management Professional certification You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Position :- Consumer Finance /Affordability Experience :- 7-10 Years Location :- Gurgaon Education :- CA/MBA (Finance) Job Description: Responsible to design & manage affordability schemes during launch & sustenance of the products as well as during festivals. Responsible for designing and running consumer EMI schemes. Responsible for relationship management with Banks, NBFCs and partner / aggregators. Design, allocate and control the budgets given various business priorities. Monitor the ROI for key business spends, Product/customer profitability Coordinate with different stake holders at Head Office/Region level for smooth roll out of programs Review monthly performances of each year and month and analyze the gap between the actual and the target to share the results with the sales team and set their new targets. Check the validity of the marketing budget and adjust the budget expenditure of each sales Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions Qualification/Experience: MBA from business school, CA (5 to 8 years industry experience) Priority will be given: Handling Affordability/consumer finance schemes like (EMI/Cash back) program design and implement. Sale promotion, scheme management (design, communicate and implement), sales promotion spend ROI analysis

Virtual Labs IT Consulting is looking for Mean Stack to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Inergy Infra Pvt Ltd is looking for Project Management Officer (PMO) to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Job Summary: The Director of Enterprise IT India will be responsible for building and leading the development and operational performance of the India-based IT functions. This role will focus on aligning India capabilities with the global IT strategy, maturing the organizational culture, and driving greater collaboration across teams. The ideal candidate will be a seasoned technical leader with a passion for fostering innovation, building collaborative environments, and enabling operational excellence in a transforming IT landscape. The ideal candidate will be responsible overseeing the deliverables of the local teams, establishing key functions including engineering and operating roles, managing in country operations, and fostering a high-performance culture within the team. This role requires a technical strategic leader with a strong understanding of the engineering landscape in India and the ability to navigate market dynamics. Key Responsibilities: Strategic Leadership & Alignment: Lead India IT functions and in country requirements. Be proactive by nature, not an order taker, driving alignment with the global IT and business objectives. Collaborate with global leadership to develop and execute strategies that support IT transformation, innovation, and the long-term growth of the India-based team. Drive initiatives that align India operations with the broader company vision and technology roadmap, enabling the growth and scalability of the organization. Culture Building & Organizational Maturity: Champion efforts to enhance collaboration, communication, and transparency within the India team and across global functions. Promote a culture of continuous learning, innovation, and adaptability, encouraging a collaborative approach to problem-solving and decision-making. Lead initiatives to foster cross-functional teamwork and break down silos between departments, ensuring that India operations are fully integrated into the global organizational culture. Team Development & Talent Management: Hire and develop engineering and operations functions including cloud, security, governance, business applications, and development. Build and develop a strong leadership team within India, mentoring managers and cultivating high-potential talent. Lead efforts to attract top talent in India, ensuring the team has the skills and capabilities to support evolving IT and business needs. Partner with HR to design and implement programs that enhance employee engagement, professional development, and retention. Establish and drive KPIs to continuously level up the teams' capabilities and execution. Foster a learning culture to keep up with modern trends. Operational Excellence & Collaboration: Oversee the day-to-day deliverables of the India team, focusing on meeting timelines, operational efficiency, scalability, and alignment with global standards. Implement processes that improve collaboration between the India-based teams and other global regions, ensuring seamless execution of strategic initiatives. Drive continuous improvement initiatives, leveraging data and insights to enhance operational performance and contribute to global best practices. Stakeholder Engagement: Serve as a key representative of India operations to global leadership, ensuring alignment on priorities and addressing challenges related to resources, performance, and execution. Collaborate with cross-regional leaders to influence strategic decisions, ensuring the unique contributions of the India team are recognized and leveraged effectively. Support IT Strategy & Innovation: Contribute to the development of IT strategies by providing insights from the India team and driving the execution of technology initiatives. Foster an environment that encourages innovation and the adoption of new technologies, enabling India to be a key player in the companys digital transformation efforts. Qualifications: Bachelors degree in Business, IT, Engineering and Operations Management (advanced degrees preferred). 10+ years of experience in scaling and managing teams over fifty, with at least 5 years of experience managing teams in India. Proven experience in leading teams through strategic initiatives that drive organizational growth and cultural maturity. Strong leadership skills with the ability to build and foster collaboration across global teams and functions. Experience in aligning India IT with Enterprise IT & business strategy, within a technology-driven organization. Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels. Strong problem-solving and decision-making skills, with a focus on operational efficiency and continuous improvement.

KPMG India is looking for Assistant Manager - Digital PMO Assistant Manager - Digital PMO to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Mahindra & Mahindra Limited. is looking for Sr. Manager - PMO to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Max Life Insurance Company Limited is looking for Deputy Manager to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation. Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world. Become the post-sales success leader for your assigned accounts and provide your customers with a deliverable Success Blueprint, possessing application functional or IT expertise in combination with exceptional customer management experience at the C-level. Serve as an escalation point for issues that impact the customers success and drive risk mitigation. Senior CSSs are required to maintain strong working relationships with other BMC customer facing personnel in the Sales, Services, Engineering, Marketing and Product Management eco systemswith the goal of owning the post-sale strategy. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: BA/BS degree or minimum 10 years relevant work experience Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience) Capability as credible and effective C-level advisor/coach, esp. around change management (cultural, technical and business) Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog Prior experience with medium-large, complex project implementations. Prior experience with in-depth & wide-scale diverse portfolio engagements with timelines ranging from 1 week to several months. Information Technology Service Management (ITSM) products such as HP Service Desk, BMC Remedy/Helix, BMC Service Express / Magic, ServiceNow, Heat, Frontrange, or other commercial ITSM products. ITIL and all aspects of Service management including Service Desk, Configuration Management, Change Management, Asset Management, CMDB, Service Catalogs and Knowledge Management. ITIL V3 and/or V4 certification strongly preferred. Deep ITSM or IT experience and knowledge of competitive landscape Proven effectiveness at leading and facilitating executive meetings and workshops Ability to prioritize, multi-task, and perform effectively under pressure Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation Familiarity with AI, GPT and LLMs. Familiarity with the database, application and network technologies used in Cloud Computing (e.g. knowledge of network topologies and devices, database concepts and SQL, multi-tenancy) Working knowledge of the software development process and of software design methodologies (coding experience is not required, but may be useful)

About the Team Our team is at the forefront of policy development, governance, and program management within the ever-evolving fintech and payment services landscape. We are a group of highly skilled professionals passionate about fostering compliance excellence, driving innovation, and ensuring seamless collaboration across all our licensed businesses, including Payment Aggregator/Gateway, PPI, and Bharat Bill Pay. We value integrity, accountability, and a proactive approach to navigating regulatory changes while optimizing business operations. As a part of this team, you will work closely with talented individuals from diverse backgrounds such as legal, compliance, product, and operations to drive impactful solutions. Our collaborative environment is built on a shared commitment to excellence, innovation, and continuous learning. Joining our team means becoming a pivotal contributor to shaping policies, improving governance frameworks, driving regulatory adherence, and supporting business growth in a dynamic, fast-paced ecosystem. Together, we aim to influence the industry landscape while achieving excellence in all that we do. About the Role As Director – Policy, Governance & Program Management , you will lead a wide array of activities associated with project policy, framework, governance, monitoring and control activities to ensure that projects and programs are completed on time, within budget and to internal/external specifications. Also, it has to be aligned with internal delivery standards, policy and framework and methodology. Your role will encompass all licensed businesses of PayU payments, which is currently Payment Aggregator/Gateway, PPI, Bharat Bill Pay. Being in this role, you act as the owner of Policy & SOPs, Audit & Certifications, Regulatory Changes, Query & Responses, Dashboards & Reporting, Representation & NPP (New Product & Process). Responsibilities: Being in this role, your Focus Areas will include: Policy & SOPs Understand various policies, circulars & rules from regulator / networks. Understand Industry practices and ensure PayU remains both compliant and competitive Identify implications of existing policies, circulars & rules across PayU - systems, platform, product, operations, business, legal. Ensure all PayU internal policies are available & in-sync with regulator / network policies & rules as well as business requirements Coordinate with Legal &Compliance, along with Functional heads to get the Board approvals for the policies. Work with Operations teams to create & follow SOPs in line with the internal policies Audit & Certifications Lead during Internal PayU audits to demonstrate policy adherence, address queries / observations & work with internal stakeholders towards resolving any observation. Lead during Regulator & Network audits to demonstrate policy adherence, address queries / observations & work with internal stakeholders towards resolving any observation. Ensure all adherence certifications to be provided to regulator / networks are provided on time in coordination with respective stakeholders. Maintain comprehensive list of all regulatory compliances & certifications required & status thereof with any action required with owners or calendarization of the activity Regulatory changes Understand any changes to existing policies, circulars & rules from regulator / networks & modify PayU internal policies & SOPs (to be done by respective Ops teams) accordingly. Work with internal stakeholders to ensure systems & process changes are implemented for adhering to revised circulars & policies Query & Responses Work with L&C team to respond to regulator / network queries from time to time. Dashboards & Reporting Get internal & external dashboards / MIS created & circulated as required for regulatory reporting Representation Represent PayU in meetings/events/workshops/discussions with Regulator / network on matters pertaining to Policy & Compliance New Product & Process Work with Product & Ops to create a product note & requirement document that covers all requirements as per regulator / network as well as internal stakeholders Work with Program Manager - Regulatory Changes to run the project on implementation. Certify all product/platform & process changes for requirements & sign-off from compliance perspective Requirements: A bachelor's degree in Business Administration, Economics, Finance, Law, Public Policy, or a related field. A master's degree or MBA is preferred. At least 8-10 years of relevant experience in policy development, governance, and program management within the financial services or fintech industry. Proven experience in leading and managing teams, preferably in a multinational environment. Demonstrated success in designing, implementing, and evaluating policies and programs. Comprehensive understanding of regulatory frameworks related to financial services, payments, and fintech. Ability to interpret and analyze regulatory requirements and effectively communicate their implications to stakeholders. Experience in developing and implementing policies to ensure compliance with regulatory standards while optimizing business operations. Strong understanding of corporate governance principles and best practices. Experience in establishing and maintaining governance frameworks, policies, and procedures. Ability to collaborate cross-functionally to ensure alignment with governance requirements and organizational objectives. Proven track record in leading large-scale, complex programs from initiation to completion. Proficiency in program management methodologies and tools. Strong organizational and prioritization skills to effectively manage multiple projects concurrently. Excellent verbal and written communication skills with the ability to convey complex concepts in a clear and concise manner. Experience in engaging and influencing stakeholders at various levels, both internally and externally. Strong interpersonal skills and the ability to foster positive relationships with regulators, industry associations, and other key stakeholders. Advanced analytical capabilities with the ability to identify trends, patterns, and potential risks. Proven problem-solving skills with a focus on driving innovative solutions. Ability to make data-driven decisions and recommendations to support strategic initiatives. Demonstrated ability to thrive in a fast-paced and dynamic environment, adapting quickly to changes in regulations, market conditions, and business priorities. Strong leadership qualities with a focus on inspiring and motivating teams to achieve excellence. Commitment to fostering a culture of integrity, accountability, and continuous improvement. Up-to-date knowledge of industry trends, emerging technologies, and regulatory developments in the payments and fintech space. Participation in relevant industry forums, conferences, and professional networks is desirable. Certifications (Optional): Professional certifications such as Certified Regulatory Compliance Manager (CRCM), Project Management Professional (PMP), or Certified Information Privacy Professional (CIPP) would be advantageous. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enable us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building a Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, colour, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Job Title: Program Director Experience : 15+ yrs Job Summary: The Program Director will oversee the planning, implementation, and tracking of specific transformation and AMS programs for client organizations on behalf of HCLTech. This role requires strategic thinking, excellent stakeholder connect both internal and client organization, leadership, and the ability to manage multiple teams simultaneously. The Program Director will work closely with various functions to ensure projects align with organizational goals and are completed with the expected Delivery (time, quality, cost), Financial (profitability/GM) and experience KPIs. Key Responsibilities: Develop and implement program strategies, objectives, and plans. Lead and manage program teams, providing guidance and support to ensure successful project execution. Monitor program progress and make adjustments as necessary to ensure successful completion. Collaborate with stakeholders to define project scope, goals, and deliverables. Manage program budgets, resources, and timelines effectively. Conduct regular program reviews, participate in internal and external governance forums and prepare performance reports for senior management. Identify and mitigate risks associated with program execution Drive innovation and adoption of latest technologies (AI, GenAI, Cloud native) by the team Building high performance teams of engineers, architects and domain experts Foster a culture of continuous improvement and innovation within the program team. Qualifications: Bachelors degree in Computer Science, Business Administration, Management, or a related field (Masters preferred). Proven experience as a Program Director or similar leadership role. Strong understanding of agile, products and platforms, DevOps and automation practices in AD and ASM Experience in either of these SAP transformation / HRTech transformation/ Modern cloud native apps / SaaS / Any other business platforms Excellent leadership, communication, and interpersonal skills. Proficiency in project management software and tools. Strong analytical and problem-solving skills. Skills: Strategic planning and execution Team leadership and development Budget management and financial acumen Risk assessment and management Stakeholder engagement and communication Decision-making and problem-solving Adaptability and flexibility Can share your updated profile - meenakshi.biradar@hcltech.com

Role: Business Consultant- Transition & Transformation Work Location: Trivandrum Exp: 6+ years Job Description: 6+ years of related work experience with demonstrated, Transition / Right-shoring / Business Change Projects, Project management & process improvement experience in the insurance domain. Experience should include participation in the delivery of at least 3+ projects or programmes involving Business Transition, Transformation or Process Improvements. PMP, PRINCE2 or equivalent project/programme management certification would be an added advantage 77650 | Project Management | Professional | PG08 | Allianz Services | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Lets care for tomorrow. Note: Diversity of minds is an integral part of Allianzcompany culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notchservice quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The candidate must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Process Managerrole and responsibilities: Monthly provision finalization. Bank reconciliation. Monthly MIS reporting along with variance analysis. Monthly consolidation through Oracle & preparation of console MIS. Preparation of consolidated FS on quarterly and annual basis as per IND AS, inter-company reconciliation. Handling of audits (statutory and internal) Preparation of Related party schedules Analyzing intercompany transactions and preparing intercompany eliminations Preparing monthly schedules for control accounts such as salary payable, bonus payable, statutory liabilities etc. Technical and Functional Skills Program management skills, including managing details, and keeping multiple tasks/projects on track. Strong verbal, written, and interpersonal communication abilities. Strong analytical skills and experience using and presenting data to make decisions. (Excel) Strong instructional design skills, including evaluation methodologies; experience with global design.

An exciting opportunity for an experienced Project Manager to lead and coordinate global content operations. This role requires someone with a keen eye for detail, excellent organizational skills, and the ability to manage multiple content projects across global teams in a fast-paced environment. About the Role - As a Project Manager - Global Content, you will be responsible for the end-to-end project lifecycle of content development , from scheduling and assignment to execution and timely delivery. You will ensure workflows are smooth, deadlines are met, and stakeholders are aligned. The role requires close collaboration with content writers, editors, and cross-functional teams to maintain content quality and process efficiency. Responsibilities - Coordinate and manage content projects using Workfront or similar project management tools. Track and enforce Average Turnaround Times (ATT) and ensure adherence to internal project release processes. Ensure project teams are supported with detailed briefs, research materials, and timelines. Communicate proactively with writers and stakeholders, providing project updates, timelines, and progress reports. Anticipate and resolve delays or risks that could affect project delivery. Ensure content flows through quality checks such as editing and proofreading. Generate accurate status reports and performance dashboards for ongoing projects. Promote continuous learning and improvement by leveraging best practices and team feedback. Requirements - Bachelors degree in Marketing, Business Administration , or a related field. Minimum 3 years of experience in project management within a marketing, content, or agency setting . Strong hands-on experience with Microsoft Excel and project management platforms like Workfront . Proven success in handling multiple content or creative projects simultaneously. Exceptional organizational, time management, and communication skills. Preferred Skills - Experience working with content teams in financial services, risk, insurance, or consulting sectors . Strong fluency in written and spoken English. Ability to develop structured work plans based on project scope and business objectives. Proactive and detail-oriented mindset with the ability to work under tight deadlines. Whats in it for you - Opportunity to work in a global content function with visibility across cross-functional teams. Be part of an inclusive, high-performance culture that encourages innovation and collaboration. Lead the orchestration of strategic content initiatives in a fast-growing, impactful environment. Reach us: If you believe this role aligns with your career aspirations, please share your updated resume with vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about connecting high-potential talent with strategic opportunities. We do not charge any fees or ask for purchases/upgrades as part of the hiring process. Note: Due to a high volume of applications, if you don’t hear from us within a week, please consider that your profile was not shortlisted at this stage. Scammers can misuse Crescendo Global’s name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile Keywords - Project Manager Jobs Bangalore, Content Project Manager, Global Content Operations, Workfront Jobs, Creative Workflow Management, Marketing Project Coordination, Content Production, Editorial Project Manager, Content Operations Jobs India

Role Details: Report, monitor and continually impact improvement in the Affluent Clients Service parameters and the delivery of client Experience so that Affluent Banking becomes a benchmark in Customer Service for premium banking customers in the industry. Planning, executing, and overseeing key service improvement initiatives that enhance customer experience and operational efficiency. Cross-functional co-ordination, performance tracking, process optimization and driving change to meet service goal. Manage performance of the Service team to improve the quality and handling of customer service interactions across defined KPI metrics Job Description: Track, report, analyze and drive Affluent service team on key performance indicators (KPIs). Ensure that through the year the strategic and tactical interventions on customer experience journeys and service processes lead to achieving the customer loyalty benchmarks set for the business by way of NPS scores / Mystery Shopping. Drive the SRM team to add quality NTBs from penetrating client family accounts and quality referrals for CASA / FD growth. Monitor and manage complaints / requests within defined TATs for Affluent clients. Drive reduction of complaints incidences and improvement in Request and Complaint TATs for Affluent clients Coordinating with different stakeholders / departments in the Bank, managing escalations and improving delivery processes to ensure superior client experience. Drive Digital adoption and migration of clients to NBD channels. Ensure Affluent clients KYC requirements are fulfilled by the on-ground teams and no accounts go into freeze status due to Re-KYC non-compliance. Own and drive the Virtual Service Manager (VSM) model. Liaison with the VSM team to deliver on the key business matrix through VSM team in partnership with leaders from VSM team

About the Role We are looking for a Deputy Manager Strategy & Operations to work directly with the Program Manager and act as a key execution partner across a wide range of business-critical initiatives. This role will effectively mirror the Program Manager’s scope, with the objective of owning and driving day-to-day tasks, project workflows, and operational firefights — enabling the Program Manager to focus on higher-order strategic programs. You’ll be deeply involved in building scalable processes, managing cross-functional stakeholders, and ensuring smooth execution of ongoing projects. Key Responsibilities Drive day-to-day execution across live programs in coordination with internal teams (Tech, Product, CX, Business Ops, and Supply Chain) Track key metrics and ensure timely reporting through dashboards, trackers, and business reviews Identify process gaps, inefficiencies, and areas for automation or improvement; implement solutions in a structured, data-backed manner Prepare internal updates, presentations, and documentation for leadership Act as a primary point of contact for operational escalations, ensuring quick resolution and preventive action planning Support the Program Manager on high-priority initiatives, including new business models, pilots, and special projects Qualifications & Skills 3–7 years of experience in fast-paced roles in Strategy, Operations, Consulting, or Program Management Proven track record of handling execution-heavy roles with multiple stakeholders Strong analytical mindset; proficiency in Excel/Google Sheets required; SQL is an advantage Ability to translate abstract business problems into structured execution plans Excellent communication and presentation skills; comfort with cross-functional coordination High ownership, strong attention to detail, and a proactive approach to problem-solving Prior experience in healthcare, e-commerce, or supply chain-focused environments is preferred but not mandatory

Role Overview As a Delivery Lead at JLL, you will oversee the successful implementation and delivery of client solutions, ensuring high-quality service delivery across real estate projects and technology initiatives. You will coordinate resources, manage stakeholder relationships, and drive operational excellence to achieve business objectives. Key Responsibilities Manage end-to-end delivery of client solutions, services, and projects within scope, budget, and timeline Develop and implement delivery strategies and operational plans aligned with client requirements Lead cross-functional teams to ensure seamless execution and service delivery Establish and maintain project governance frameworks, KPIs, and reporting mechanisms Proactively identify and mitigate delivery risks and resolve escalated issues Foster client relationships through regular communication, expectation management, and value creation Drive continuous improvement initiatives to enhance delivery processes and methodologies Ensure compliance with JLL standards, industry regulations, and contractual obligations Qualifications Bachelor's degree in Business, Real Estate, Technology, or related field 15 + years of experience in service delivery management, preferably in real estate or professional services Proven track record of successful project/program delivery and team leadership Strong understanding of delivery methodologies (Agile, Waterfall, hybrid approaches) Experience with process optimization and continuous improvement frameworks Client relationship management experience with demonstrated results Professional certification in project/program management (PMP, PRINCE2, Agile) preferred Skills & Attributes Strategic thinking with exceptional problem-solving abilities Outstanding leadership, communication, and interpersonal skills Strong negotiation and stakeholder management capabilities Adaptable to changing priorities with ability to manage multiple initiatives simultaneously Results-oriented with focus on quality and operational excellence Business acumen with ability to align delivery outcomes with strategic objectives Collaborative approach to team building and talent development What We Offer Competitive compensation package with performance incentives Comprehensive benefits including health, retirement, and wellness programs Professional development and advancement opportunities in a global organization Dynamic, inclusive work environment that values innovation and collaboration Opportunity to work with leading clients and cutting-edge real estate solutions Commitment to sustainability and creating positive impact in the communities we serve

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.