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1.0 - 3.0 years
2 - 3 Lacs
bengaluru
Work from Office
Take accountability to ensure customer delight for every 1P customer. Create and enforce workflows to ensure service SLAs are met for both offline and online customers. Design self-service workflows to improve overall customer experience. Work with city leads to ensure partners meet defined performance expectations. Create and implement customer service automation bots to resolve complex problems in a structured way. Monitor the effectiveness of bots and self-service tools, analyze customer feedback, and take corrective actions. Collaborate across teams to identify customer experience improvement areas and execute initiatives across geographies. You'd fit in if: You can drive a high-performa...
Posted 6 days ago
5.0 - 10.0 years
20 - 22 Lacs
noida
Hybrid
Required Qualifications: 5+ years of experience in program management, business operations, or delivery management , ideally within a technology, SaaS, or enterprise environment. Proven ability to lead projects independently and manage multiple workstreams simultaneously. One key expectation to confirm is that these resources will need to support until ~3:30am IST Strong project-management discipline experience building timelines, tracking progress, and coordinating across stakeholders. Excellent communication, analytical, and problem-solving skills . Strong organizational ability and attention to detail; able to anticipate risks and drive accountability. Proficiency with tools such as JIRA ...
Posted 1 week ago
3.0 - 7.0 years
3 - 6 Lacs
kolkata
Work from Office
We are looking for highly motivated and experienced Project Coordinators to join our team at Sister Margaret Foundation, a leading organization in the NGO sector. The ideal candidate will have a strong background in project coordination and management, with excellent communication and organizational skills. Roles and Responsibility Coordinate and manage multiple projects simultaneously, ensuring timely completion and meeting deadlines. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams, including program managers, staff, and stakeholders, to achieve project goals. Monitor and report on project progress, ...
Posted 1 week ago
7.0 - 11.0 years
8 - 12 Lacs
bengaluru
Work from Office
Looking for a skilled Project Manager to join our team at Marvel Corporate Services, with 5-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage multiple projects simultaneously, ensuring timely completion and meeting deadlines. Coordinate with cross-functional teams to identify project requirements and develop solutions. Develop and implement project plans, resource allocation, and risk management strategies. Conduct regular project meetings and progress updates with stakeholders. Identify and mitigate potential project risks and issues. Ensure compliance with company policies and procedures. Job Requirements Strong understanding of project manage...
Posted 1 week ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
About Exotel Exotel is one of Asia's leading customer engagement & communication platforms used by thousands of enterprises. We are building deeply reliable voice, messaging, and conversational AI layers used across BFSI, e-commerce, fintech, logistics, and more. We are now looking for a hands-on Product Intern to help accelerate our product development and internal programs. What this role is about This is a high-ownership role designed for someone who can work across product, program management and research. You should enjoy: Solving problems from first principles Getting clarity from ambiguity Breaking big problems into actionable steps Working with multiple teams Owning outcomes end-to-e...
Posted 1 week ago
12.0 - 16.0 years
15 - 25 Lacs
pune
Hybrid
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Specialist Program Manager serves an instrumental role in delivering NiCE CX software features, roadmap and solutions to the high-end of the market. Fulfilling the role as Senior Program Manager will help drive, plan and standardize activities across the CX AI platform toward strategic customer initiatives and deliverables. This person is responsible for driving o...
Posted 1 week ago
7.0 - 12.0 years
30 - 32 Lacs
bangalore rural
Work from Office
Project Manager - AI-BI Req number: R5326 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Project Manager ready to take us to t...
Posted 1 week ago
12.0 - 14.0 years
0 Lacs
madurai, tamil nadu, india
On-site
Job Description We have an immediate opportunity for a Manager, Sustainability to join Honeywell Sustainability Center of Excellence (HS-CoE) in Madurai. The mission of the CoE is to drive sustainability regulatory compliance, process excellence through the application of best-in-class tools and practices and build world class domain expertise in Life Cycle Assessments (LCA) and Sustainability Engineering. The Manager role is responsible for driving the strategies for the COE aligned to the business sustainability priorities, customer and regulatory requirements. Responsibilities Roles and Responsibilities. Drive the deployment of Life Cycle Analysis (LCA) and Sustainability engineering prac...
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
gurugram, haryana, india
On-site
Job Description Role: Senior Manager Program (Health Insurance) Function: Health Insurance Reporting to: Head Health Insurance Customer Experience Role Overview We are seeking a Senior Manager Program to lead execution of key programs within the Health Insurance business. The role is responsible for driving initiatives across insurance partners, product, technology and operations ensuring ideas move from concept to implementation and scale across a large agent ecosystem. This role requires a high bias for action. This role lies at intersection of business development, tech and operations Key Responsibilities Drive rollout of initiatives like process enhancements, and process automation which...
Posted 1 week ago
4.0 - 7.0 years
0 Lacs
gurugram, haryana, india
On-site
The Network Engagement Operations Lead is responsible for building a high-performing, reliable and engaged global provider and crisis responder network. Beyond day-to-day operations and communications, this role drives provider success by monitoring performance and quality indicators (including no-shows/late cancellations, client feedback, documentation and compliance), implementing improvement actions and supporting incentive programs that reinforce the right behaviours. Working cross-functionally with clinical, delivery and commercial, you will strengthen retention, elevate service quality, and improve operational speed and consistency across the network. Key Responsibilities 2) Communicat...
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
On-site
We're a growing team, and as we scale, we're investing further in our engineering organization. You'll join a people-first company, and in this Program Manager role you'll drive program execution and project management for our Engineering teams supporting our SaaS platforms and applications. You'll play a key role in delivering high-quality outcomes across operations and strategic initiatives. THE OPPORTUNITY Design, implement, and mature operational processes, KPIs, and service measurements. Lead strategic improvement programs, including scope, objectives, timelines, budgets, and resource planning. Drive program governance by establishing standards, operating procedures, and reporting caden...
Posted 1 week ago
10.0 - 20.0 years
25 - 40 Lacs
ahmedabad, mumbai (all areas)
Work from Office
Program Manager supports the execution of strategic initiatives aimed at enhancing the data center's growth and operational efficiency. This role focuses on optimizing business processes, monitoring performance metrics, and assisting in project management to ensure successful implementation of strategic plans, driving long-term success and competitive advantage. Role & responsibilities Strategic Planning Support : Assist in the development and execution of strategic plans to enhance the data center's market position, profitability, and long-term growth. Business Process Optimization: Collaborate with cross-functional teams to map, analyze, and improve business processes to drive operational ...
Posted 1 week ago
7.0 - 12.0 years
13 - 18 Lacs
bengaluru
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : GuideWire ClaimCenter Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level cu...
Posted 1 week ago
12.0 - 15.0 years
15 - 19 Lacs
chennai
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Project Portfolio Management Tools Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Lead, you will oversee the comprehensive delivery of programs or projects, ensuring alignment with business objectives. Your typical day involves defining project scopes, monitoring...
Posted 1 week ago
3.0 - 8.0 years
13 - 18 Lacs
hyderabad
Work from Office
About The Role Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : GuideWire PolicyCenter Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identif...
Posted 1 week ago
5.0 - 10.0 years
12 - 16 Lacs
hyderabad
Work from Office
About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability. Your typical day involves overseeing project implementation, utilizing method, tools, training, and assets to ensure successful project delivery. Roles...
Posted 1 week ago
5.0 - 10.0 years
13 - 18 Lacs
bengaluru
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : GuideWire BillingCenter Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level cu...
Posted 1 week ago
5.0 - 10.0 years
5 - 9 Lacs
chennai
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP BTP Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with teams to ensure applications align with business needs and processes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team...
Posted 1 week ago
3.0 - 8.0 years
13 - 18 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : GuideWire PolicyCenter Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identif...
Posted 1 week ago
3.0 - 8.0 years
13 - 18 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : GuideWire PolicyCenter Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identif...
Posted 1 week ago
3.0 - 8.0 years
13 - 18 Lacs
pune
Work from Office
About The Role Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will identify opportunities to deliver tangible business value by assess...
Posted 1 week ago
3.0 - 6.0 years
8 - 13 Lacs
chennai
Work from Office
Immediate hiring for Project Manager Hybrid Exp- 8yrs to 11yrs Exp in Project management, Team handling, client handling Immediate joiners only
Posted 1 week ago
3.0 - 6.0 years
8 - 13 Lacs
kolar
Work from Office
Immediate hiring for Project Manager Hybrid Exp- 8yrs to 11yrs Exp in Project management, Team handling, client handling Immediate joiners only
Posted 1 week ago
3.0 - 6.0 years
8 - 13 Lacs
visakhapatnam
Work from Office
Immediate hiring for Project Manager Hybrid Exp- 8yrs to 11yrs Exp in Project management, Team handling, client handling Immediate joiners only
Posted 1 week ago
3.0 - 6.0 years
8 - 13 Lacs
mumbai
Work from Office
Immediate hiring for Project Manager Hybrid Exp- 8yrs to 11yrs Exp in Project management, Team handling, client handling Immediate joiners only
Posted 1 week ago
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