6 Program Evaluation Jobs

Assistant Manager - Process Training(US Residential Mortgage Underwriting) - GGN - REF69007C_2025146190 Seeking a Team Leader or Assistant Manager - Process Training (US Residential Mortgage Underwriting) to lead and enhance our training initiatives within the given accounts. In this role, you will oversee the development and execution of comprehensive domain training programs, designed to improve training efficiency and support process goals. You will collaborate with various departments to ensure training programs align with business needs and drive continuous improvement. Training Development and Management: Design and implement domain training programs tailored to organizational needs, ensuring effective delivery and measurable outcomes. Domain: US Residential Mortgage Underwriting Needs Assessment: Partner with respective training leaders to assess domain training needs, identify process gaps, and propose solutions. Program Evaluation: Analyse training program effectiveness using feedback, assessments, and performance data to drive improvements. Content Creation: Develop and refine training materials, including manuals, e-learning modules, and interactive sessions. Produce customized training resources, including manuals, case studies, simulations, and role-playing scenarios, to equip employees with the tools they need to effectively upskill themselves in domain. Stakeholder Engagement: Engage with senior management and key stakeholders to ensure alignment of training programs with business objectives. Vendor Management: Engage with various vendors providing training to gauge and leverage niche domain expertise that may be required time to time. Process Improvement: Identify and integrate best practices into training programs to enhance process efficiency and effectiveness. Reporting: Prepare and present detailed reports on training activities, outcomes, and areas for development.

Required education and certifications critical for the role: Full-time Bachelor's or Master's degree in HR, Business, Psychology, or related field MBA or equivalent from Tier 1/2 institute preferred Work Experience: 4-6 years in consulting, with 3+ years focused on DEI or HR transformation Strong track record of managing mid- to large-scale projects Experience leading client delivery and reporting outcomes Technical Skills: Advanced MS Office (Excel, PowerPoint, Project/Planner) Familiarity with project management tools Intermediate or advanced data analysis and visualization You will be part of a dynamic, start-up-like environment within a fast-paced, client-centric team that combines data, design thinking, and facilitation to drive change. Reporting to the Manager, you will partner closely with clients to translate strategy into action, coordinate cross-functional teams, and drive adoption of inclusive ways of working. You will be part of highly energized DEI & Talent Advisory engagements and, depending on the project, you will engage in: Project Delivery: Support end-to-end delivery of DEI strategy, assessment and activation projects. Project Management : Manages projects of small to mid-complexity. Co-ordinates with team members to plan and execute project delivery. Ensures project is delivered on time. Client Engagement: Manage client communication, progress tracking, and scope/budget adherence. Solution Deployment: Translate diagnostics into insights and support solution co-creation. Coordinate cross-functional contributors and manage outputs. Thought Leadership : To contribute to thought leadership in the industry sectors for India with timely articles, white papers, roundtables, client events. The incumbent will contribute to this through content development, research, marketing events and other such activities. Business Development : Focuses on client sales opportunities across hunting and farming. Understands client requirements, is able to explain to the client the solutions being proposed and customizes basis feedback. SKILLS/COMPETENCIES REQUIRED FOR THE ROLE Develop proposals and execute projects. Problem solving bbility Ability to work independently and on a team across multiple projects. Strong stakeholder management and communication skills Excellent planning, tracking and risk-management discipline Ability support and guide team members and vendors Comfort with ambiguity and shifting priorities Proven ability to manage multiple streams on mid-to-large projects

Teach students various computer science topics, including computer hardware, software applications, coding, and digital literacy. Design and implement lesson plans and teaching materials that align with the curriculum and educational standards. Required Candidate profile Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Strong verbal and written communication skills, ability to explain complex concepts

This position is responsible for the delivery and administration of a range of training and development programs to meet the needs of internal staff. Job Responsibilities Engage with the internal team to conduct skills analysis, training need analysis and prioritize training. Be instrumental in building a pilot function and lay down a foundation in terms of processes and deliveries Understand and breakdown the business problem to be able to create and propose a learning solution Plan regular initiatives and training programs in discussion with senior management. Conduct discussions with senior management to understand training requirements (mandatory trainings, technical, domain, behavioral training. Identify and prioritize organization level training needs and programs in line with process Should be able to create content based on the inputs shared by the reporting manager. Ensure that content and context of all materials remains current and relevant for operation needs. Work with subject matter experts on designing training content and delivery. Plan roll out of programs including timelines, target audience and location Conduct training programs for various audience groups, as and when required. Design and deliver training programs that address training needs on an ongoing basis. Execute roll out of training interventions including timelines, target audience and location. Arrange training logistics (with support of Operations Support) and drive delivery of training. Operational role, responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area. Able to identify problems and significantly improve, change or adapt existing methods and techniques. Requirements 1-2 years of experience with strong communication skills and keen to assist people with their learning and development with proven people management skills. Self-driven to handle the function independently. Designing and supplying a variety of training styles Confident in both written and spoken communication with the ability to present to large audiences Organizational and planning skills to manage your time and to meet deadlines and objectives Personal commitment to improving your own knowledge and skills. Qualifications Educations Post Graduate (Diploma)/ Masters in HR/Training & Development/Psychology Certification in L&D is a plus Salary offered : As per company norms. Applicants with relevant work experience support domain would be given priority.

Job Title: Head of Languages Program @ Orchids International Schools Location: Bangalore, India Reporting to: Chief Academic Officer About the Organization Orchids International School is a leading K-12 educational institution with over 100 branches across India. We are committed to delivering holistic and multilingual education that fosters excellence. This role is pivotal to expanding and enhancing our language programs, which include Hindi, Kannada, Tamil, Telugu, Marathi, Bengali and other regional languages. Role Overview The Head of Languages Program will establish and lead a centralized team to manage and implement regional language programs across all branches for grades 1-8 (with a focus on grades 1-5). Imagine creating a school version of Duolingo for Indian languages.This is the role to build and head that program! The ideal candidate will possess a blend of teaching expertise, management experience, and a passion for promoting regional languages. They will hire a team, manage curriculum, create content, and train and deploy language teachers to deliver high-quality language education in our schools. Key Responsibilities 1. Strategic Leadership: Design and implement impactful language programs for regional languages across all branches. Develop policies and processes for the centralized management of faculty and resources. 2. Team Management: Recruit, onboard, and/or manage a team of regional language faculty and curriculum planners. Provide training and guidance to teachers to ensure consistent quality across branches. 3. Curriculum Development: Oversee the creation of engaging and grade appropriate teaching materials, textbooks, and resources in regional languages keeping in mind that Indian cities (and our schools) have an ever growing migrant population. Ensure basic alignment with CBSE language curriculum requirements. 4. Deployment and Operations: Plan and manage the deployment of faculty across 100+ branches based on student needs and school requirements. Establish effective communication and reporting mechanisms between the central team and Orchids branches. 5. Program Evaluation and Improvement: Monitor the effectiveness of the language programs through feedback, classroom observations, and student performance metrics. Continuously innovate and adapt teaching methodologies to improve language outcomes. 6. Stakeholder Engagement: Collaborate with school principals, coordinators, and teachers to ensure the programs success. Represent the language program in academic and cultural events. Experience: Minimum 5 years of overall work experience with at least 2 years in teaching and academic management roles. Experience working with regional languages, curriculum development, or publishing is highly preferred. Proven track record of managing teams and multi-location deployments is essential. Skills: Proficiency in at least one regional language (e.g., Kannada, Tamil, Telugu, Marathi, Bengali, or Hindi). Super good at first principles thinking wrt languages. Strong project management and leadership skills. Exceptional written and verbal communication skills in English and one or more regional languages. Familiarity with innovative teaching methodologies is a plus. Other Attributes: Passion for promoting regional language education and cultural heritage. Ability to work in a fast-paced and dynamic environment. What We Offer A leadership role in a dynamic and fast-growing educational institution. Opportunity to shape the future of regional language education in India. Competitive salary with additional benefits

Join Team Amex and let's lead the way together. How will you make an impact in this role? CSR Associate will support the planning and execution of CSR initiatives at American Express India. This role involves assisting with statutory compliance, CSR audits, colleague volunteering, and operational tasks. Key Responsibilities: 1. Data Collection and Analysis Collect and analyze data on CSR spending, impact and outcome to support reporting and decision making. 2 . Statutory Compliance Maintain documentation to support compliance with local CSR regulations and applicable American Express policies. Assist in preparing quarterly reports and presentations for the CSR committee and enterprise stakeholders, including collecting program and financial data from nonprofits partners and updating trackers. 3. Program Management and Operations Support vendor registration, payment processing, and related operational tasks. Assist in contract execution and coordinate with internal and external stakeholders to facilitate smooth and timely operations Collaborate with internal teamsCommunity Impact, General Counsel’s Organization, Corporate Secretary’s Office, Tax, Controllership, Global Supply Management—and external agencies to support documentation and compliance requirements. Prepare draft grant agreements for nonprofits and support proposal evaluations and partnership discussions. Maintain and organize CSR documents, including agreements, and financial trackers. 4 . CSR Audits, Impact Assessment, and Research Support CSR audits and impact assessments by collecting relevant documentation and assisting with compliance Work with third-party consultants on due diligence and impact assessments, ensuring timely deliverables. Conduct desk research on industry trends, best practices, and innovative CSR models. 5. Colleague Volunteering Support colleague volunteering initiatives across multiple business units in India, including the annual American Express giving campaign, Give2Gether. Assist in tracking and reporting volunteering activities and their impact. 6. Monitoring and Reporting Support the preparation of annual CSR reports for internal and statutory purposes. Skills and Competencies: • Strong research and analytical skills for desk research and program evaluation. • Ability to prioritize tasks and manage multiple projects simultaneously. • Effective written and verbal communication skills. • Proficiency in MS Office (Word, Excel, PowerPoint). • Knowledge of CSR best practices, impact assessment, and due diligence processes. • Strong attention to detail to ensure accuracy and compliance. • Knowledge of CSR Regulations. Other Attributes: • Detail-oriented and proactive in managing tasks independently. • Previous experience in a CSR team or related setting. • Strong interpersonal skills to collaborate with diverse stakeholders. • Proficient in record-keeping and documentation. • Passion about social impact and community engagement. Compliance Language We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.