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1 - 6 years
0 - 2 Lacs
Kolkata
Work from Office
SUMMARY JobsAcademy is a part of 2COMS Group and it is an award-winning skill development organization, recognized by the Ministry of Skill Development & Entrepreneurship, Government of India. Some of their core verticals include: Skill development programs funded by the Government of India Train, Hire and Deploy resources for the industry Implement vocational training programs for high school students Execute training programs funded by corporate CSR Jobs Academy is accredited to EC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC. It brings large-scale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs. First We Hire, Then We Train and Finally Deploy the skilled technical professionals in the Tech-Giants. The HTD program from Jobs Academy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career-advancing roles. To know more about us. Please click below. 2COMS - https://www.2coms.com/ Jobs Academy - https://jobsacademy.co Job Role- Academic Coordinator Location- Kolkata(Beckbagan) Salary- As per market standard Work Mode- Work from Office Timiing- 10am-7pm Job Summary: The Academic Coordinator is responsible for planning, implementing, and evaluating academic programs and activities to support the educational goals of the institution. This role ensures smooth coordination between faculty, students, and administrative staff while maintaining high academic standards and compliance with institutional policies. Key Responsibilities: Program Coordination: Oversee the development and implementation of academic schedules, curricula, and programs. Coordinate academic activities and ensure they align with institutional objectives. Faculty Support: Assist faculty in planning lesson plans, instructional methods, and evaluation techniques. Facilitate communication between faculty members and administrative staff. Student Support: Serve as a liaison between students and faculty for resolving academic issues. Monitor student progress and provide guidance or intervention when needed. Quality Assurance: Ensure academic programs meet accreditation and regulatory requirements. Maintain and update academic records and documentation. Administrative Tasks: Manage classroom and resource allocations. Organize academic events such as workshops, seminars, and orientation programs. Data Analysis and Reporting: Analyze academic performance data to identify trends and areas for improvement. Prepare and submit reports on academic activities to senior management. Policy Implementation: Ensure compliance with institutional policies, procedures, and standards. Contribute to the development and revision of academic policies as required. Requirements 1. Bachelor’s degree in Education, Administration, or a related field (Master’s preferred). 2. 2 5 years of experience in academic coordination or related roles. 3. Strong organizational, communication, and multitasking skills. 4. Proficiency in MS Office and Learning Management Systems (LMS). 5. Experience in an academic or administrative role is a plus. Benefits - * Competitive salary + incentives. * How to Apply: *Send your CV to riya.s@2coms.com *For more details, contact 8436843265
Posted 2 months ago
3 - 5 years
4 - 6 Lacs
Hyderabad
Work from Office
Build partnerships with international schools and organizations for exchange programs and collaborative projects. Plan and host virtual or hybrid events on topics like climate change or AI ethics. Manage study-abroad and service-learning trips, including logistics and budgeting. Promote cultural exchange and language-learning opportunities. 3+ years of experience managing international programs or exchanges.Strong organizational and cross-cultural communication skills. _
Posted 2 months ago
3 - 7 years
7 - 10 Lacs
Hyderabad
Work from Office
Own and oversee R&D and product development processes. - Ensure structured documentation, approvals, and coordination with technical teams. - Gather and analyze business requirements. - Document technical and functional specifications for R&D teams. Required Candidate profile Experience in product coordination Strong organizational and research capabilities Strong documentation and stakeholder communication Understanding of IoT and Hardware-Software integrations
Posted 3 months ago
3 - 6 years
8 - 11 Lacs
Noida
Work from Office
Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services Experience Requirement: 5+ Years Salary: Competitive Annual Salary Program Coordinator use strong problem-solving and analytical skills to help organizations & improve their programs A successful Program Analyst should have the following skills and qualifications Qualification Firm understanding of industry best practices Strong spreadsheet and presentation skills Strong analytical and organizational skills Ability to calculate program management statistics like mathematical averages and percentages Ability to work independently and with a team Ability to adapt to changing technology Effective communication skills Skillset Required: Bachelors degree in computer science, business or similar field Information Technology Infrastructure Library (ITIL) certification Responsibilities End to end Project planning and coordination (Activities and Resources) Responsible for overall projects processes and deliverables Project onboarding, daily tracking of performance, proactive communication and escalation management Project kick-off, weekly governance, documentation, reports, and dashboards Process and Service Improvements documentation and tracking action with internal teams Escalate timely to next levels and ensure no slippage of task Daily status reporting to Program Manager
Posted 3 months ago
7 - 12 years
0 Lacs
Bengaluru
Hybrid
Role: Program Coordinator Leadership Development Program Summary: The Program Coordinator for the Leadership Development Program (LDP) provides essential administrative, analytical and operational support to ensure the successful execution of senior leadership development initiatives. This role is responsible for coordinating program activities like assessments, managing communication with stakeholders, tracking participant progress, analysing data, etc. The ideal candidate is expected to be highly organized, detail-oriented, and passionate about leadership development, talent growth, a flair for data analysis and data management. Objectives & Key Responsibilities Support the planning, scheduling, and execution of leadership development activities like assessments, feedback sessions, development planning sessions, etc. Able to investigate the unorganised data/information, cleanse it and represent same for decision making Ability to present abstract ideas into presentable concepts Maintain accurate program records, including participant data, and progress tracking Assist in preparing program materials, presentations, and reports Serve as a primary point of contact for program participants, responding to inquiries and providing guidance Facilitate communication between program participants, mentors and leadership development team Track key program metrics and compile reports on participant engagement, feedback, and outcomes Maintain a centralized repository/platform for program documents, people data and resources Identify opportunities to enhance program efficiency and participant experience Stay informed on best practices in project management, leadership development and contribute ideas for program enhancement Qualifications & Skills: Bachelors degree Overall 8+ years' experience data/project management and willing to work with people Preferably 2+ years of experience in project/program coordination Strong organizational and project management skills with the ability to multitask Excellent written and verbal communication skills Proficiency in Microsoft Office (Excel, PowerPoint, Word) Good to have exposure to advance tools like PowerBI, which would help in showcasing data in a meaningful manner Ability to work independently and collaboratively with senior leaders (Band 4 and above) Professional/Career advantage: A. Opportunity to work directly with a team in leadership development consisting of domain experts in leadership development, behavioral sciences, business practitioners and thought leaders B. Opportunity to interact and coordinate with senior management (Band 4 and above) C. Meaningful and Impactful role of shaping the future leaders Thus, this role can be an excellent stepping stone to advance your career in project management, Talent development or leadership roles
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru, Hyderabad
Work from Office
Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and growing fraud threats? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Our mission in Buyer Risk Preventions (BRP) is to make Amazon.com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. Key job responsibilities As a Sr. Program Manager in BRP, you will be responsible for building and managing new solutions to prevent fraud in established Amazon stores to support new and existing payment programs. You will be working closely with businesses and understanding the requirements, working actively with Technology, Machine learning and Operations teams, making appropriate tradeoffs to optimize business outcomes and Customer experience, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery. A day in the life You will be responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with business teams and within BRP and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities. Key job responsibilities As a Program Manager in BRP, you will be responsible for building and managing new solutions to prevent fraud in established Amazon stores to support new and existing payment programs. You will be working closely with businesses and understanding the requirements, working actively with Technology, Machine learning and Operations teams, making appropriate tradeoffs to optimize business outcomes and Customer experience, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery. A day in the life You will be responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with business teams and within BRP and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Chennai
Work from Office
The OPTIMA team is seeking is seeking an experienced Program Manager to drive scalable and streamlined continuous quality improvement initiatives across processes. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages We are seeking a highly organized, detail-oriented Program Manager to join our rapidly growing team. The role is centered on developing insights and eliminating defects in quality that affects business metrics. As part of this role, you will work on 1) Creating mechanisms to identify, investigate, and solve quality issues impacting the business metrics, 2) Working collaboratively across our partner teams (ex: Science, CX PMs, Engineering, BIE, etc.) to combine efforts to solve problems, 3) Developing data-driven approaches alongside our SWOT/BA teams to rapidly identify opportunity areas, and trends at scale, 4) You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions Key job responsibilities As Quality program manager you will: - Drive appropriate data-oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal - Communicate and take the lead role in identifying Gaps in process areas and work with all stakeholders to resolve the gaps - Be a SME for the process and a referral point for in-house and customer team - Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources - Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes - Ability to perform deep dive in the process and come up with process improvement solutions - Shall collaborate effectively with customers (Science, Engineering, Product, etc.) to bring in improvements to the business metrics - Provide regular updates on project progress and performance, ensuring transparency and alignment with key business goals. - Exercise discretion in prioritizing process improvements, aligning them with broader business objectives. - Ensure effective risk controls are developed and maintained. Implement corrective actions and maintain commitment to goals, ensuring on-time project completion and minimized losses. - Develop and influence new ideas, establishing procedures and practices to promote long-term solutions in dynamic environments. - Drive continuous improvement and decision-making strategies. BASIC QUALIFICATIONS - 2+ years of program or project management experience - Strong analytical and problem-solving skills. - Strong written and verbal communication skills - Able to prioritize in complex, fast-paced environment. - Ability to influence, negotiate and provide alternative business solutions. - Strong operations acumen with in-depth understanding of how operations ecosystems work - Ability to work with virtual teams and across time zones to develop strategies and foster a cohesive and creative work environment to make Amazon feels small. - Experience communicating and presenting to Senior leaders and large groups. - Minimum knowledge of SQL, SharePoint, Excel, Power Point and word PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document - experience in Continuous Improvement using Process analysis to drive improvements through the application of Lean and/or Six Sigma tools and concepts. - Will have significant Continuous Improvement Project/Kaizen leader experience.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Chennai, Bengaluru, Gurgaon
Work from Office
The OPTIMA team is seeking a Senior Program Manager to lead and enhance our Global Performance Management framework across the globe. This Global Performance Program Manager will play a crucial role in optimizing and standardizing our performance metrics and processes worldwide. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages. Be part of the high-performing team behind Amazons new generative AI-powered shopping assistant Rufus. Key job responsibilities We are seeking a visionary and data-driven Global Performance Program Manager to join our worldwide OPTIMA operations team. The primary responsibility of this role is to develop and implement a comprehensive global performance measurement framework that will standardize key employee performance metrics across our international operations. The ideal candidate will have exceptional analytical skills, a strategic mindset, and the ability to influence and collaborate across diverse teams and geographies. This candidate will own the end-to-end process of defining, implementing, and continuously improving performance management programs across all regions. You will identify the critical performance indicators that drive business success, establish standardized metrics that can be applied globally, and develop the systems and processes necessary to track and analyze these metrics effectively. You will be responsible for creating a unified performance culture that aligns with Amazon's leadership principles while accommodating diverse operational contexts. You will analyze performance trends, iterate on existing programs, and innovate new approaches to drive continuous improvement in employee and team performance. Working cross-functionally, you will build key relationships with HR, regional leadership, and technology teams to ensure that performance management strategies are integrated seamlessly into our broader talent management and business operations. You will challenge conventional thinking and strive for excellence in how we measure, evaluate, and enhance performance across our global OPTIMA operations. A successful candidate thrives on complex problem-solving, is adept at working with large datasets from multiple sources, and is passionate about leveraging data to drive organizational success. You should have a proven track record of implementing large-scale programs, excellent communication skills to influence at all levels of the organization, and the ability to translate data insights into actionable strategies. You should be a self-starter, comfortable with ambiguity, naturally curious, and able to balance strategic thinking with meticulous execution. This role requires a strategic thinker who can navigate the complexities of global operations while maintaining a focus on creating tangible improvements in performance and productivity. You will be at the forefront of shaping how Amazon measures and drives performance in its OPTIMA operations worldwide, playing a crucial role in our continued growth and success. The ideal candidate will demonstrate a commitment to fostering an inclusive work environment that values diverse perspectives and experiences. You will work to ensure that performance management practices are equitable, culturally sensitive, and aligned with Amazon's global diversity and inclusion initiatives. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Posted 3 months ago
5 - 8 years
0 - 0 Lacs
Munger
Work from Office
Position - Training Coordinator Administrative Reporting: Administrator of Centre Functional Reporting: Director Program Description Certified Ophthalmic Paramedics (COP) Program: SCEHs COP Program, launched in 2013, trains young women from marginalized communities in eye care in Delhi, Rajasthan, Uttar Pradesh and Bihar. With 2,000+ trained paramedics, the program advances gender equality, poverty reduction, and better eye care access. The opening is of Training Coordinator for our COP Program. Role Responsibilities - Manpower planning and sourcing of the Candidates: a) To work in close coordination with the central and local teams in Manpower planning taking in view the long term needs of the centre (hospital and VCs) b) Creating awareness about the programme in the community through schools, computer institutes, stakeholders, SHGs, IEC material as per the criteria of induction in the programme 2. Recruitment and Selection of the candidate: a) Creating databank of the resumes and short listing of the candidates based on the pre-defined criteria of induction of candidates under the programme b) Sending the list of the shortlisted candidates to the stakeholders (Manager and HR etc) with the probable date of interviews c) Inviting candidates for interviews and confirm the list of the confirmed candidates to the stakeholders (Manager and HR etc) d) Ensuring candidates accompany with their parents/guardian and bring originals (10th and 12th Standard) e) Actively involved in the interview process f) Ensuring that selected candidates joins the programme on the stipulated date with the required documents and bank account in AXIS bank for stipend purposes g) To analyze the common attrition factors and give assessment report with recommendations to improve the retention of the students during course and post COP course 3. Trainings of COPs after deputation to the centre: a) To identify the trainers and ensure that they have orientation of the programme prior to the beginning of the training at the centre b) To execute induction training as per the curriculum / structure provided by COP Delhi c) Organize or conduct the training sessions for Trainers English, Computer Skills, Personality Development Values, Etiquettes, and share the schedule. d) To ensure that on line /offline theory and practical classes are conducted accordingly e) To keep track on the progress of the trainees as per the schedule and update competencies matrix of the candidate f) To share the progress of the training to the stakeholders g) To keep track of the leaves status, planned / Unplanned absenteeism of the trainees and share with the central team on monthly basis h) To give timely performance feedback to the trainees i) To handle day to day grievances / counselling of the trainees and update the stakeholders j) To take ownership in periodic assessment of the as per the programme k) To take care of the accommodation issues if accommodation is provided by SCEH l) To handhold the pass out and involved with the respective In charges in career growth of the COP m) To have parent meetings every quarter in the hospital 4. Monitoring a) Developing and execution of monitoring formats. b) Documentation and report writing on monthly basis. c) Monitor programmatic and financial compliance in relation to project activities as per pre-approved work plans. d) Maintaining case studies and best practices e) Working for accreditation its compliances. f) Organize assessment on a regular basis. g) Handling behavioral and competency issues of trainees on day to day basis. h) To implement the new initiatives /strategies as made by the central team / management i) To give inputs on improving the programme 5. Quality Management and Patient Satisfaction. a) To map the ongoing processes against the best practices as per the SCEH central guidelines/SOPs and prepares plan to bridge the gap. b) To regularly sensitize the team about of importance of quality and to impart necessary training to implement quality management systems. c) To constantly oversee/Monitor, conduct audit and make sure about adhere to the defined process and protocols happens at every single point of contact ensuring quality and to take appropriate corrective actions to manage deviations in clinical and non-clinical areas. d) To create and maintain an environment conducive to encourage stakeholders in incident reporting. e) To have constant review mechanism wherein suggestions/ Feedbacks if any from stakeholders or self-observation are well thought- out for system and process improvements and accordingly redesign the process if required. f) To bring in a quality culture and strive for continuous quality improvement by involving all functions and cadre. g) To have regular interaction with in and out patients, to work on feedbacks provided and plan systemic corrections/ Interventions as desired to improve patient experience. h) To continuously aim at improving patient experience through constant quality improvement. 5. logistics and Supplies arrangements a) To ensure that necessary logistics and supplies are available prior to training b) The supplies and training equipments in class room are in order c) To ensure internet facility is available all the time for un interrupted on line classes d) To ensure minimum down time of class room equipment through coordinating with the concerned departments 6. Oversee Program a) To ensure that planned theory and practical sessions are done b) To ensure quality of training c) To evaluate the fellows theoretically and technically 7. Review of COP Programme Management shall conduct the reviews on periodic basis
Posted 3 months ago
1 - 2 years
2 - 2 Lacs
Tirupati, Venkatagiri, Srikalahasti
Work from Office
Job description Position Summary - Program Associate: The Program Associate - Artisan Trainer will be responsible for identifying the gaps, skills and capacities of artisans, onboard artisans to the program and provide training in a designated craft cluster. The role involves translating the training modules locally, mentoring artisans, mobilizing the community, and supporting them in achieving high-quality craftsmanship and market readiness. Role Details : Program Associate - Artisan Trainer Location : Venkatagiri, Tirupati (Dt), Andhra Pradesh Association : Consultant Contract Stake holders: Relationship (Within Organization) : Cluster Team, State Program Lead, Program Design team, Finance & Admin team. Relationship (Outside Organization) : Artisans, Subject matter experts, Government Departments, Business houses, Development sector partners. Brief Job Description & Job Specifications: Mobilization of Artisans: Actively engage with the community to identify and onboard artisans for training programs. Build rapport with artisans and community stakeholders to foster trust and sustained participation. Module Implementation: Provide training in basic entrepreneurial skills (pricing, inventory, customer interaction), Sustainability and eco-friendly production methods. Training and Capacity Building: Deliver tailored training sessions based on approved modules for skill enhancement, design development, and quality improvement. Support to Artisans: Mentor artisans in adopting best practices in craftsmanship and enterprise management. Provide continuous feedback to artisans on their work and track their progress. Monitoring and Reporting: Maintain records of training sessions and participant progress. Suggest improvements in training modules based on feedback and outcomes. Coordination and Collaboration: Work closely with artisans for the regular updates on production and stocks. Update to cluster coordinators, design consultants, and market linkages teams. Coordinate with stakeholders for exhibitions, market events, and sales opportunities. Perform other duties as required to align with organizational priorities or donor requirements. Key Deliverbales: Successfully mobilize and train identified artisans in the cluster. Develop and deliver training sessions based on predefined modules, ensuring active participation. Submit detailed reports on training progress, artisan performance, and program outcomes. Ensure the production of market-ready samples and products by artisan. Skills & Competencies : Technical Expertise: Strong knowledge of craft techniques, tools, and materials.. Training Skills: Experience in craft learning modules and hands-on facilitation. Design Translation: Ability to translate new designs while respecting traditional practices. Communication: Good written and verbal communication skills in English and Telugu. Technology: Proficiency in Microsoft Office, MIS, and data visualization tools. Networking: Ability to build a strong rapport with artisans. Experience & Qualifications Education: Diploma/Equivalent certification in Textile Technology, Handloom Technology, or a related field. Experience: 1-2 years of experience in training artisans or working in craft clusters or a similar role. Knowledge: Familiarity with traditional weaving techniques and handloom processes, design, and business development
Posted 3 months ago
3 - 8 years
4 - 6 Lacs
Mumbai
Work from Office
Hi, Greetings! We have an urgent requirement for Program Coordinator for our client - An Education based firm. Designation : Academic Program Coordinator Location : Ghatkopar, Mumbai, India Industry: Social impact, Non-profit Education ROLE OVERVIEW We are seeking a detail-oriented and highly organized Academic Program Coordinator to support the execution and ongoing success of our academic programs. This role will require an individual who can effectively manage communications, support event planning, oversee program logistics, and ensure the continuous improvement of program content and delivery. The Academic Program Coordinator will work closely with faculty, learners, and other team members to ensure smooth coordination, engagement, and the achievement of program goals. Key Responsibilities: 1. Communication & Support Address participant emails and connect inquiries from learners and faculty to the appropriate team member for timely follow-up. Respond to learners' ongoing questions regarding timelines, processes, and deliverables, ensuring clear and consistent communication. Support Outreach and Admissions processes to promote the program to prospective learners. 2. Data Management & Reporting Create, compile, and export databases for each session, program, and cohort, maintaining accurate and up-to-date records. Process reports and maintain data spreadsheets related to academic program performance, participant engagement, and event outcomes. Collect data and support the analysis of learner feedback through surveys to inform program improvement initiatives. 3. Program Planning & Logistics Support the planning and execution of virtual and in-person learning sessions, webinars, workshops, and events. Ensure the work flow is populated for all programs to maintain smooth and efficient event operations. 4. Curriculum & Academic Support Ensure the proper facilitation of content as outlined in syllabi for academic programs, ensuring alignment with institutional objectives and learner outcomes. Review course content quality, highlighting innovative teaching methods and technologies to the academic team to enhance student engagement. Implement processes to connect alumni with the Resource Library, fostering ongoing learning and resource utilization. 5. Event & Alumni Engagement Support the planning and delivery of pre-conference workshops, providing training and support to participants on relevant academic topics and best practices. Assist in planning and executing alumni engagement events, creating opportunities for community building and professional development. 6. Residential Experience Support When required, travel to support Residential Experiences, ensuring collaboration and enhancing the academic experience for participants. 7. Brand Promotion & Community Building Promote brand image and awareness through social media, showcasing program highlights and events. Support outreach to local non-financial partners to build and maintain collaborative relationships. QUALIFICATIONS Bachelor's degree or equivalent experience in higher education, program management, or a related field. Proven experience in academic program coordination, event planning, or project management. Strong communication skills, both written and verbal, with the ability to manage multiple stakeholders. Proficiency with databases, spreadsheets, and various digital tools (e.g., Microsoft Office Suite, learning management systems). Ability to manage competing priorities and timelines in a fast-paced environment. Strong attention to detail and a commitment to high-quality work. Comfortable with occasional travel for Residential Experiences and on-site event support. Education: Bachelors degree Work Experience: 5 + years of experience with at least 3-4 years experience working in the social sector in academic planning and execution. Preference is given to candidates with experience in the career and college counseling field, education non-profits, and nonprofits with underserved/ marginalized communities, e-learning and online/asynchronous program development, instructional design, or an academic institution of higher education. Skills: The candidate should have Engagement with underserved, marginalized, and rural communities to identify needs and design/ develop relevant programs Program Facilitation skills Supporting monitoring and evaluation for program implementation. Prior experience in assessment/project/evaluation matrix Technical know-how and inclination to operate on learning management systems and other supportive technologies Research skills with a creative-thinking mindset, and the ability to stretch out of your comfort zone Ability to work independently in a fast-paced and global work-culture environment with minimum supervision Troubleshooting and problem-solving Good written and verbal communication MS Office skills Word, Excel, PowerPoint
Posted 3 months ago
6 - 11 years
12 - 14 Lacs
Pune, Bengaluru
Hybrid
Role: Program Coordinator *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Position Summary: Company is seeking to hire a Project Manager/Coordinator for the GCoE Business Enablement vertical. As the Project Manager/Coordinator for the Business Enablement vertical, you will be responsible for overseeing and managing various projects within the division. You will be managing project timelines, quality standards, and ensuring adherence to service level agreements (SLAs). You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving project planning, execution, and monitoring. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in India, United States, United Kingdom, and Australia. Exposure to risk management, Branding, Content and MS Office applications like Word, PowerPoint etc. practices is a definite plus. ESSENTIAL RESPONSIBILITIES: 1. Oversee and manage various projects within the Business Enablement vertical to ensure successful completion and adherence to service level agreements (SLAs) and quality standards. 2. Develop and manage project timelines to ensure timely delivery of all projects, identifying potential delays and implementing strategies to mitigate them. 3. Lead a team to ensure the smooth and efficient transition and delivery of various shared services functions to internal stakeholders, fostering a culture of collaboration, continuous improvement, and customer focus. 4. Drive project planning, execution, and monitoring to achieve project goals and objectives, ensuring effective communication and coordination with team members located in India, United States, United Kingdom, Srilanka and Australia. 5. Implement quality control processes and conduct regular quality assessments to maintain high standards across all projects. 6. Develop and maintain contingency plans to address potential project risks, ensuring readiness to implement these plans when necessary. 7. Prepare and present regular status reports to stakeholders, effectively communicating project progress, risks, and issues. 8. Gather client feedback and implement improvements based on their input to ensure client satisfaction and exceed expectations. 9. Conduct regular process audits and implement improvements to ensure process adherence and enhance project outcomes. 10. Identify opportunities for adding value to projects and the organization, implementing innovative solutions and best practices. 11. Participate in and contribute to learning and development (L&D) initiatives, facilitating training sessions and capability-building activities for team members, while utilizing MS Office applications like Word, PowerPoint, and other tools for effective project documentation, branding, and content practices. EDUCATION AND EXPERIENCE: Minimum Required Degree: Bachelor's degree in Business Administration, Project Management, or a related field. Preferred Degree: Master's degree in Business Administration (MBA), Project Management, or a related field. Certificate(s)/Special Training: Project Management Professional (PMP) certification or equivalent. Training in risk management and quality control processes. Proficiency in project management software and tools. Advanced training in MS Office applications, including Word, PowerPoint, and Excel. Additional certifications in Agile, Lean, or Six Sigma methodologies are a plus. Experience ( Career Level Guide) 6+ years of experience in project management or coordination roles. Extensive experience in managing complex projects and leading large teams. Demonstrated ability to develop and implement project management strategies and best practices. Advanced proficiency in project management software and tools, as well as MS Office applications. Strong background in the Designer and Branding industry is highly desirable. KNOWLEDGE, SKILLS AND ABILITY: Project Management Knowledge Leadership and Team Management Communication Skills Quality and Process Orientation Risk Management and Problem-Solving Client Focus and Satisfaction Technical Proficiency Adaptability and Flexibility Learning and Development Attention to Detail Interpersonal Skill
Posted 3 months ago
3 - 8 years
5 - 8 Lacs
Greater Noida
Work from Office
Job Description: Program Coordinator Position Overview: The Program Coordinator plays a pivotal role in the efficient management and coordination of various degree courses across multiple schools within the university. This position requires exceptional organizational skills, strong attention to detail, and the ability to effectively communicate and collaborate with faculty, staff, and students. The Program Coordinator will be responsible for ensuring the smooth operation of academic programs, facilitating effective communication, and supporting the overall success of the university's educational initiatives. Responsibilities: 1. Program Management: Oversee and manage the day-to-day operations of multiple degree programs across different schools within the university. Develop and maintain program schedules, ensuring that courses are offered in a timely manner and meet the needs of students and faculty. Collaborate with faculty to develop and update program curricula, ensuring alignment with industry standards and academic requirements. Monitor program enrolment, track student progress, and provide support and guidance to students as needed. Coordinate with relevant departments to ensure the availability of necessary resources, such as classrooms, equipment, and teaching materials. 2. Communication and Collaboration: Serve as a primary point of contact for faculty, staff, and students regarding program-related inquiries, concerns, and updates. Facilitate effective communication between different schools, departments, and stakeholders involved in the program. Organize and conduct regular meetings with faculty and staff to discuss program-related matters, address challenges, and implement improvements. Collaborate with marketing and admissions teams to promote programs and attract prospective students. Liaise with external partners, industry professionals, and accrediting bodies to ensure program compliance and foster beneficial relationships. 3. Administrative Support: Assist in the development and implementation of program policies, procedures, and guidelines. Maintain accurate and up-to-date program records, including student data, course evaluations, and program assessments. Prepare reports, presentations, and other documents related to program performance and outcomes. Support the coordination of program events, such as orientations, workshops, and guest lectures. Stay informed about industry trends, educational best practices, and regulatory changes that may impact program delivery. Qualifications: Bachelor's degree in a relevant field (masters degree preferred). Proven experience in program coordination or related roles within an educational institution. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Excellent interpersonal and communication skills, both written and verbal. Proficiency in using productivity tools, such as Microsoft Office Suite and LMS software. Familiarity with academic program development, curriculum design, and assessment methodologies. Ability to work collaboratively in a diverse and fast-paced environment. Attention to detail and a commitment to maintaining high standards of quality and accuracy.
Posted 3 months ago
3 - 5 years
7 - 11 Lacs
Itanagar
Work from Office
Arunodaya University is looking for Program Coordinator to join our dynamic team and embark on a rewarding career journey Program Planning:Collaborate with stakeholders to define program objectives and goals Develop detailed project plans, including tasks, timelines, and resource allocation Identify and manage program risks, issues, and dependencies Implementation:Coordinate and monitor program activities to ensure they are implemented as planned Oversee the work of program staff, volunteers, or other team members Ensure program activities comply with relevant regulations and policies Stakeholder Communication:Communicate program objectives, updates, and outcomes to stakeholders, team members, and management Act as a liaison between different stakeholders, facilitating effective communication Data Collection and Analysis:Collect and analyze data to measure program performance and outcomes Prepare reports and presentations summarizing program activities, progress, and results Budget Management:Develop and manage program budgets, ensuring resources are utilized efficiently Monitor expenses and financial transactions related to the program Evaluation and Improvement:Evaluate program effectiveness and make recommendations for improvements Implement changes to enhance program outcomes based on evaluation results Documentation:Maintain accurate and comprehensive program documentation, including reports, records, and participant data Event Coordination (if applicable):Organize events, workshops, or seminars related to the program Coordinate logistics, invitations, and participant registration
Posted 3 months ago
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