Manager / AM - Product & Portfolio Management - (Commercial Card) BOBCARD

5.0 - 10.0 years

10 - 15 Lacs

Mumbai, Goregaon

Work from Office

Role & responsibilities Key highlights of the role are listed below (purely indicative and not limiting): 1. Customer Retention Strategy Development & Execution: Develop and execute comprehensive customer retention strategies to reduce attrition and increase customer lifetime value Design and implement targeted retention campaigns and programs based on customer segmentation and behaviour Monitor and evaluate the effectiveness of retention initiatives, making adjustments as needed 2. Attrition Analysis & Reporting: Track and analyse key retention metrics, including attrition rates, customer churn, and customer lifetime value Generate regular reports and dashboards to monitor retention perform...

Posted 3 months ago

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