803 Professional Services Jobs - Page 9

Are you passionate about building relationships and ensuring customer success Do you love collaborating with teams to solve complex problems Join our highly skilled Customer Success Team! We are transforming our Customer Success with a defined vision. Managers facilitate product adoption, strengthen relationships, and boost renewals. They align solutions with business objectives, establish success milestones, and leverage a Success Management platform. Engagement identifies growth opportunities, mitigate churn, and enhances metrics, including adoption, renewal rates, and profitability. Partner with the best As a Customer Success Manager, you will build lasting client relationships to ensure satisfaction and success. Youll engage with customers, understand their needs, and provide strategic guidance. Your focus is on fostering long-term partnerships and delivering exceptional customer experiences. As a Customer Success Manager, you will be responsible for: Being the primary trusted point of contact to key customer stakeholders, building relationships and customer success Managing daily account ownership, conducting meetings (in-person & remote), addressing escalations, and leading QBRs. Increasing solution adoption by partnering with customer stakeholders on product usage optimization, enablement & relevant event participation Creating success plans to help customers adopt and operationalize Akamai products, achieving their business objectives Monitoring customer health and usage to identify risks to adoption, renewals and expansions Contributing to optimal conditions for successful renewals and account growth while partnering with the Sales team Do what you love To be successful in this role you will: Have 5 - 8 years of relevant experience and a Bachelors degree or its equivalent Demonstrate experience in Account Management, Customer Success, Pre-Sales, Professional Services, IT Consulting, or Tech Support. Have solid technical understanding of internet & cloud computing, content delivery & cybersecurity technologies. Demonstrate customer focus, leveraging customer-facing experience, organizational, problem-solving, and analytical abilities. Have proven ability to build and maintain long-term, strategic client relationships, including engagement with C-level executives. Demonstrate excellent listening, communication, presentation skills; focus on outcomes with a growth mindset. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clientsCome join us and grow with a team of people who will energize and inspire you!

About the Role: You will be responsible for leading and expanding our Professional Services business starting from the ground up. Your role will involve a hands-on approach in delivery, client engagement, and internal operations, transitioning from an individual contributor to overseeing complete service functions. From pre-sales scoping to final delivery, staffing, client communications, and internal coordination with product and engineering teams, you will be the key driver of success in this area. Responsibilities: - Establish and develop the professional services P&L from the initial stages - Develop standardized delivery playbooks and service models for efficient operations - Monitor utilization rates, margins, and client success metrics to drive business growth - Lead client interactions for scoping, proposal development, and negotiation of Statements of Work (SoW) - Gain in-depth understanding of client workflows to customize delivery plans effectively - Take ownership of project timelines, financial aspects, and delivery commitments throughout the process - Recruit and manage a top-tier services team - Provide mentorship to individual contributors (ICs) and create specialized teams based on verticals or geographies - Forecast resource requirements based on the sales pipeline to ensure adequate support - Collaborate closely with product, engineering, and support teams for seamless project execution - Translate client needs into actionable internal tasks with precision - Drive decision-making regarding custom and standard product development priorities Must-have: - Possess a minimum of 10 years of experience in professional services, consulting, or implementation roles - Started career as an individual contributor and progressed into leadership positions - Previous experience in a technology services company, agency, or as a registered partner of Workday, Salesforce, or ERP systems - Strong client-facing capabilities with the skill to manage and close complex deals - Hands-on operational approach capable of leading and executing tasks - Prior exposure to IT services environments - Familiarity with cross-border services delivery between India and the US - Understanding of enterprise software solutions such as Workday, Salesforce, SAP, among others,

You can apply today for a Full-time Remote position in Beijing, China with Hitachi Energy in the Supply Chain department and become a part of a diverse and collaborative team. Hitachi Energy is a global technology leader working towards a sustainable energy future for all.,

The company Shenzyn is an established founder-led organization and a high-growth venture operating in the consulting, technology services, and platform space. With a strong reputation built over the past 6+ years, Shenzyn has successfully served marquee clients and expanded its impact across various markets. As the organization plans its next phase of expansion and prepares for a structured leadership transition, we are seeking a dynamic and entrepreneurial Vice President of Business & Delivery to drive and anchor this growth. In the role of VP Business & Delivery, you will serve as the operational engine behind the company's vision, collaborating closely with the founders to achieve the following objectives: - Drive revenue growth by incrementally scaling the billed consultant base with year-on-year headcount growth. - Take charge of the delivery engine to ensure high fulfillment speed, quality, and profitability. - Develop and execute client acquisition and expansion strategies across key verticals. - Build, mentor, and manage talent, sales, operations, and delivery teams to establish a robust second line of leadership. - Oversee internal operations, governance, and standard operating procedures to ensure seamless execution. - Act as the bridge between the founding team and daily operations, with a clear path towards becoming a key executive in Shenzyn during the business transition phase. The ideal candidate for this role should possess the following qualifications: - 15 years of progressive experience in Technology services, Augmentation, or professional services. - A proven track record in scaling billing headcount, margin management, and driving large account growth. - Hands-on leadership style, comfortable engaging with clients, delivery teams, and back-office operations. - Strong financial acumen and the ability to build a profitable P&L. - Excellent people management and team-building skills. - An entrepreneurial mindset, thriving on growth targets, autonomy, and the establishment of sustainable systems. We are seeking individuals who are committed to creating an impact beyond titles, aspiring leaders who wish to grow within the organization, take charge, and lay a strong foundation for the next phase of their professional journey.,

KPMG India is looking for Senior - Gen AI to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Manager - Major Projects Advisory to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Azure Data Engineer - Manager to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - Gen AI to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Manager - Workday to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - Internal Financial Controls to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Analyst - Corporate Intelligence & Integrity Due Diligence to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - CRM Technical to join our dynamic team and embark on a rewarding career journey Design and implement CRM solutions to enhance customer interactions Develop custom integrations and workflows within the CRM platform Optimize CRM databases for performance and data accuracy Provide technical support and troubleshooting for CRM issues

KPMG India is looking for Azure Data Architect - Manager to join our dynamic team and embark on a rewarding career journey A Data Architect is a professional who is responsible for designing, building, and maintaining an organization's data architecture1Designing and implementing data models, data integration solutions, and data management systems that ensure data accuracy, consistency, and security2Developing and maintaining data dictionaries, metadata, and data lineage documents to ensure data governance and compliance3Data Architect should have a strong technical background in data architecture and management, as well as excellent communication skills4Strong problem-solving skills and the ability to think critically are also essential to identify and implement solutions to complex data issues

KPMG India is looking for Analyst - SAP-SF-Integration (CPI) to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - Market Risk to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - Business Analyst to join our dynamic team and embark on a rewarding career journey Analyze the business requirements of the organization and develop solutions to improve business processes and systemsConduct market research and data analysis to support decision-makingCollaborate with cross-functional teams, including development, product management, and project management, to ensure the delivery of high-quality solutionsCommunicate findings and recommendations to stakeholders, including management and technical teamsDevelop business requirements documents, use cases, process flows, and other deliverables as neededDevelop and maintain a deep understanding of the organization's products, services, and business operationsParticipate in the implementation and testing of solutions to ensure that they meet business requirementsContinuously evaluate and improve business processes and systemsStrong analytical and problem-solving skillsExcellent written and verbal communication skills

KPMG India is looking for Senior - Python to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - SAP-SF-Recruitment (RCM/RMK) to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - Outsystems to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Executive - CRM Technical to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - Oracle Projects to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior - SAP-CPI to join our dynamic team and embark on a rewarding career journey Implements and supports SAP Cloud Platform Integration (CPI) solutionsBuilds integration flows and APIs for business processesCollaborates with developers and business analystsEnsures system stability and performance

KPMG India is looking for Analyst - Corporate Intelligence & Integrity Due Diligence to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Analyst - DevOps to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomesApply subject expertise to support operations, planning, and decision-makingUtilize tools, analytics, or platforms relevant to the job domainEnsure compliance with policies while improving efficiency and outcomes

KPMG India is looking for Senior Manager - SAP-PP-DS to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on