4 Productservice Knowledge Jobs

You will be responsible for meeting or exceeding sales targets and performance metrics within the assigned territory. Building and maintaining strong relationships with existing clients will be a key part of your role, ensuring customer satisfaction and identifying opportunities for upselling and cross-selling. Identifying and pursuing new business opportunities through various channels such as lead generation, cold calling, and networking will be essential for driving growth. As part of the sales team, you will develop and execute sales strategies to achieve revenue goals, including market analysis and competitive positioning. Demonstrating in-depth knowledge of the company's products or services and effectively communicating their value to clients is crucial. You will also be responsible for preparing and delivering compelling sales presentations and proposals to prospective clients. Negotiating contracts and agreements to close sales and achieve revenue targets will be a key aspect of your role. Maintaining accurate records of sales activities, preparing reports, and analyzing sales data to identify trends and areas for improvement will also be part of your responsibilities. Collaboration with marketing, product development, and other internal teams is essential to ensure a seamless customer experience and align sales efforts. Staying informed about market trends, competitor activities, and emerging opportunities will be important to maintain a competitive edge. You will also be utilizing CRM software to manage client interactions, track sales progress, and maintain accurate records. This is a full-time, permanent position with a day shift schedule and yearly bonus. Proficiency in English is required, and the work location is in person.,

As a Female Customer Support Executive at Wedtree EStore Pvt Ltd, you will be responsible for responding to customer queries through various channels such as phone, email, chat, and social media in a professional and timely manner. You will provide accurate information about our products, services, and company policies while ensuring customer satisfaction by handling complaints effectively and following up to ensure resolution. Your role will involve escalating unresolved issues to the appropriate internal teams and maintaining a deep understanding of our products/services to provide knowledgeable support to our customers. Additionally, you will gather customer feedback and share insights with the team to continuously improve the quality of our service. To excel in this role, you must possess excellent communication skills both verbally and in writing, have active listening abilities, strong problem-solving skills, and a good knowledge of our products and services. Being solution-oriented and proactive in addressing customer needs will be key to your success in this position. Wedtree EStore Pvt Ltd is a fast-growing retail e-commerce company with a focus on three Business Units: Prashanti Sarees, offering an exclusive collection of sarees, Wedtree Lifestyle, specializing in Indian handicrafts gifts and home dcor, and Maatshi, providing an exclusive range of readymades. We collaborate closely with artisans across India to showcase Indian craftsmanship and culture through our products. This is a full-time, permanent position based in Guindy and T.Nagar, Chennai, with day shift working hours. The preferred candidates for this role are females with 0 to 3 years of experience and any degree qualification. The company offers a competitive salary range of INR 15,000.00 to 25,000.00 per month along with benefits such as food, health insurance, life insurance, paid sick time, and provident fund. If you are passionate about providing exceptional customer support, have the required skills and qualifications, and are eager to be part of a dynamic e-commerce company that values customer satisfaction and product quality, we would love to speak with you. Please contact us at +91 6379190953 to discuss this exciting opportunity further.,

As a Sales Representative, your primary responsibility will be to meet or exceed sales targets and performance metrics in your assigned territory. You will be expected to build and maintain strong relationships with existing clients to ensure customer satisfaction and identify opportunities for upselling and cross-selling. In addition to managing client relationships, you will also be tasked with identifying and pursuing new business opportunities through various channels such as lead generation, cold calling, and networking. Developing and executing sales strategies, including market analysis and competitive positioning, will be crucial in achieving revenue goals. You must demonstrate in-depth knowledge of our company's products or services and effectively communicate their value to clients. Your role will involve preparing and delivering compelling sales presentations and proposals to prospective clients, as well as negotiating contracts and agreements to close sales successfully. Maintaining accurate records of sales activities, preparing reports, and analyzing sales data to identify trends and areas for improvement will also be part of your responsibilities. Collaboration with internal teams, including marketing and product development, is essential to ensure a seamless customer experience and align sales efforts. Staying informed about market trends, competitor activities, and emerging opportunities will help you maintain a competitive edge. Utilizing CRM software to manage client interactions, track sales progress, and maintain accurate records is a key aspect of this role. This is a full-time, permanent position with a day shift schedule and a yearly bonus. Proficiency in English is required for this role, and the work location will be in person.,

As a Client Service Manager, you will be responsible for managing the relationship between our company and its clients to ensure satisfaction and foster long-term partnerships. You will serve as the main point of contact for clients, addressing their needs and concerns while coordinating internal teams to deliver excellent service. Your role is crucial for client retention and building a positive company image. Your key responsibilities will include: - Building and maintaining strong, positive relationships with clients, understanding their needs, and providing ongoing support. - Serving as the primary point of contact for clients, facilitating clear and effective communication between clients and the company. - Addressing client issues and complaints, troubleshooting problems, and finding solutions in a timely and efficient manner. - Ensuring clients receive the products or services they need, coordinating with internal teams to meet client requirements and deadlines. - Monitoring client satisfaction levels, gathering feedback, and identifying areas for improvement in service delivery. - Managing client accounts, tracking interactions, and maintaining records of client information. - Collaborating with sales and marketing teams to identify new business opportunities and support client acquisition efforts. - Generating reports on client interactions, service performance, and other relevant metrics to track progress and identify areas for improvement. - Leading and motivating a team of client service representatives, providing guidance and support to ensure consistent high-quality service. To excel in this role, you must possess excellent communication skills to interact effectively with clients and internal teams. Your problem-solving skills will be essential in identifying, analyzing, and resolving client issues. Building strong relationships with clients, understanding their needs, and maintaining rapport are crucial aspects of this position. Organizational skills, product/service knowledge, customer-centric approach, adaptability, conflict resolution skills, and strategic thinking will also be key to your success in this role.,