84 Products Jobs - Page 3

Respond to customer queries and issues via phone, email, and chat in a timely and professional manner. Provide accurate information related to products/services and troubleshoot basic technical or process-related concerns. Escalate complex issues to the appropriate department and follow up for resolution. Log all interactions in the CRM system and maintain updated records. Ensure high levels of customer satisfaction by delivering prompt and empathetic service. Adhere to internal processes, SOPs, and quality standards. Support internal teams or departments with helpdesk-related tasks when needed.

As a Key Account Manager at Jio, you will be responsible for driving revenue and developing strategic account plans for key customers in the BFSI vertical. You must have at least 5 years of experience in B2B sales managing for strategic and growth accounts/large clients. Your main responsibilities will include account planning to identify upsell and cross-sell opportunities, customer relationship management to build strong relationships with key clients, and cross-functional collaboration with departments such as Service Delivery, Care & Assurance, Finance, and Marketing. You will be expected to monitor customer satisfaction metrics, conduct regular customer surveys and feedback sessions, and take proactive steps to address any issues to ensure superior customer experience. Your key deliverables will include incremental revenue through new customer acquisitions, revenue retention in existing accounts, and ensuring superior customer experience by driving project delivery as per agreed timelines. To excel in this role, you should have a strong knowledge of the industry and products, significant work experience in B2B sales, expertise in key account management, customer focus, problem-solving skills, and the ability to collaborate and build relationships effectively. Additionally, you must ensure collections against billing with zero disputes and comply with statutory and regulatory requirements.,

Service and Repair: Conduct on-site service, repair, and installation of products and IT solutions. Perform repair and testing as per maintenance contracts. Diagnose system failures and implement the most cost-effective solutions. Customer Support: Respond to customer support calls within the assigned territory promptly. Address and resolve customer issues effectively, ensuring high levels of customer satisfaction. Develop and maintain positive relationships with customers. Technical Support: Escalate complex issues to higher-level technical support or quality reporting systems. Provide detailed reports and documentation for issues escalated. Calibration and Repair: For those assigned to in-house calibration or repair, perform these tasks at established company repair sites or service centers. Qualifications: Education: Diploma / Bachelor s degree in Engineering or a related field. Experience: 12+ years of experience in a similar role. Skills : Strong troubleshooting and diagnostic skills. Excellent customer service and communication skills. Ability to work independently and manage time effectively. Knowledge of IT solutions and products.

Service and Repair: Conduct on-site service, repair, and installation of products and IT solutions. Perform repair and testing as per maintenance contracts. Diagnose system failures and implement the most cost-effective solutions. Customer Support: Respond to customer support calls within the assigned territory promptly. Address and resolve customer issues effectively, ensuring high levels of customer satisfaction. Develop and maintain positive relationships with customers. Technical Support: Escalate complex issues to higher-level technical support or quality reporting systems. Provide detailed reports and documentation for issues escalated. Calibration and Repair: For those assigned to in-house calibration or repair, perform these tasks at established company repair sites or service centers. Qualifications: Education: Diploma / Bachelor s degree in Engineering or a related field. Experience: 12+ years of experience in a similar role. Skills : Strong troubleshooting and diagnostic skills. Excellent customer service and communication skills. Ability to work independently and manage time effectively. Knowledge of IT solutions and products.

Respond to Sales enquiries & understanding their requirements.Generating qualified lead. Mailing required details like brochures, product profile to clients.Preparing & updating enquires records and do regular follow up with client & inside sales . Required Candidate profile Graduate / PG - 4 yrs of relevant exp inside sales / presales function.Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business

Graduate / MBA Marketing with 0 to 5 years of experience in Export / International Sales. Have experience of International Sales / Marketing in Industrial Automation / Industrial products company. Computer knowledge & Email Communication is must. Required Candidate profile Must be able to Sell products in assigned foreign territories. Candidate is fluent in English language / Educated with throughout English medium. Good Communication Skill. Fluent in English Language. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc.- Chemistry with 5+ years of experience in Regulatory Affairs in International Business preferably in Agrochemicals Industry. Able to analyze complex Regulatory data. Regulatory follow up with CROs to ensure timely completion of studies. Required Candidate profile Plan, implement, monitor & lead GLP data generation activities for the registration of products in overseas markets such as USA, Brazil, etc. Support international registration activities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate / MBA Marketing with 0 to 5 years of experience in Export / International Sales. Have experience of International Sales / Marketing in Industrial Automation / Industrial products company. Computer knowledge & Email Communication is must. Required Candidate profile Must be able to Sell products in assigned foreign territories. Candidate is fluent in English language / Educated with throughout English medium. Good Communication Skill. Fluent in English Language. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc.- Chemistry with 5+ years of experience in Regulatory Affairs in International Business preferably in Agrochemicals Industry. Able to analyze complex Regulatory data. Regulatory follow up with CROs to ensure timely completion of studies. Required Candidate profile Plan, implement, monitor & lead GLP data generation activities for the registration of products in overseas markets such as USA, Brazil, etc. Support international registration activities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate / MBA Marketing with 0 to 5 years of experience in Export / International Sales. Have experience of International Sales / Marketing in Industrial Automation / Industrial products company. Computer knowledge & Email Communication is must. Required Candidate profile Must be able to Sell products in assigned foreign territories. Candidate is fluent in English language / Educated with throughout English medium. Good Communication Skill. Fluent in English Language. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc.- Chemistry with 5+ years of experience in Regulatory Affairs in International Business preferably in Agrochemicals Industry. Able to analyze complex Regulatory data. Regulatory follow up with CROs to ensure timely completion of studies. Required Candidate profile Plan, implement, monitor & lead GLP data generation activities for the registration of products in overseas markets such as USA, Brazil, etc. Support international registration activities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate / MBA Marketing with 0 to 5 years of experience in Export / International Sales. Have experience of International Sales / Marketing in Industrial Automation / Industrial products company. Computer knowledge & Email Communication is must. Required Candidate profile Must be able to Sell products in assigned foreign territories. Candidate is fluent in English language / Educated with throughout English medium. Good Communication Skill. Fluent in English Language. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc.- Chemistry with 5+ years of experience in Regulatory Affairs in International Business preferably in Agrochemicals Industry. Able to analyze complex Regulatory data. Regulatory follow up with CROs to ensure timely completion of studies. Required Candidate profile Plan, implement, monitor & lead GLP data generation activities for the registration of products in overseas markets such as USA, Brazil, etc. Support international registration activities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate / MBA Marketing with 0 to 5 years of experience in Export / International Sales. Have experience of International Sales / Marketing in Industrial Automation / Industrial products company. Computer knowledge & Email Communication is must. Required Candidate profile Must be able to Sell products in assigned foreign territories. Candidate is fluent in English language / Educated with throughout English medium. Good Communication Skill. Fluent in English Language. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc.- Chemistry with 5+ years of experience in Regulatory Affairs in International Business preferably in Agrochemicals Industry. Able to analyze complex Regulatory data. Regulatory follow up with CROs to ensure timely completion of studies. Required Candidate profile Plan, implement, monitor & lead GLP data generation activities for the registration of products in overseas markets such as USA, Brazil, etc. Support international registration activities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate / MBA Marketing with 0 to 5 years of experience in Export / International Sales. Have experience of International Sales / Marketing in Industrial Automation / Industrial products company. Computer knowledge & Email Communication is must. Required Candidate profile Must be able to Sell products in assigned foreign territories. Candidate is fluent in English language / Educated with throughout English medium. Good Communication Skill. Fluent in English Language. Perks and benefits Negotiable - Depending Upon Candidate & Experience

B.Sc. / M.Sc.- Chemistry with 5+ years of experience in Regulatory Affairs in International Business preferably in Agrochemicals Industry. Able to analyze complex Regulatory data. Regulatory follow up with CROs to ensure timely completion of studies. Required Candidate profile Plan, implement, monitor & lead GLP data generation activities for the registration of products in overseas markets such as USA, Brazil, etc. Support international registration activities. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Join our dynamic team to connect with international clients, promote our products/services, and drive global sales growth.

Graduate with 6 Months to 3 years of experience as Sales Coordinator. Coordination with Internal Sales Team for Order Processing. Lead Generation through various sources. Calling existing & potential clients for generating new sales. Required Candidate profile Experience on working on computer / any ERP running & coordinating sales cycle starting from inquiry received to execution of order so will be coordinating with all different dept. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience