Corporate Trainer (International BPO) Zouma

3.0 - 7.0 years

0 Lacs

punjab

On-site

The Corporate Trainer in International BPO will be responsible for delivering impactful training programs for the BPO teams. You will enhance the performance, communication, and customer service skills of employees in voice and non-voice processes. Strong presentation, coaching, and communication skills are required along with a thorough understanding of international BPO operations and client expectations. Responsibilities include designing, developing, and delivering training programs for new and existing employees in various international BPO processes. You will conduct soft skills, communication, customer service, and product/process training for US/UK clients. Monitoring training effect...

Posted 1 month ago

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Corporate Trainer Zouma

3.0 - 7.0 years

0 Lacs

punjab

On-site

As a Corporate Trainer in an International BPO based in Mohali, you will play a crucial role in delivering comprehensive training programs to enhance the performance, communication, and customer service skills of employees across voice and non-voice international processes. Your responsibilities will involve designing, developing, and executing training sessions for new hires and existing team members, focusing on soft skills, communication, customer service, and product/process training for US/UK clients. You will collaborate closely with Operations and Quality teams to identify training gaps and implement effective learning solutions. Monitoring and evaluating training effectiveness using ...

Posted 1 month ago

Apply

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