Quality Engineering Service Delivery Manager Live Connections

20.0 - 24.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: You will be responsible for Quality Engineering & Testing in managed service models with end-to-end accountability for a global Product Quality Testing service. This role involves owning SLA performance, client engagement, governance, and continuous improvement through innovation. You will act as a single point of accountability between clients, leadership, and support, driving test strategy across manual, automation, performance, and security testing while scaling automation adoption for efficiency. Key Responsibilities: - Manage a team of Test Managers, Architects, Automation Leads, PMO, and IT support - Drive test strategy across manual, automation, performance, and securit...

Posted 1 day ago

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Service Delivery Manager - Product Quality Testing Live Connections

20.0 - 24.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Quality Engineering & Testing professional in managed service models, your role will involve the following responsibilities: - Taking end-to-end accountability for a global Product Quality Testing service with over 500 resources across different geographies. - Owning SLA performance, client engagement, governance, and driving continuous improvement through innovation. - Serving as the single point of accountability between the client, leadership, and support teams. - Driving the test strategy encompassing manual, automation, performance, and security testing; focusing on scaling automation adoption for enhanced efficiency. - Managing escalations, Root Cause Analysis (RCA), corrective/pr...

Posted 2 days ago

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