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Client Services Officer

confidential

2.0 - 6.0 years

Pune, All india

On-site

As a Client Services Officer, you will be a crucial part of our remote team, dedicated to providing exceptional service and support to our clients. Your responsibilities will include: - Being the primary contact point for client inquiries via email, phone, or chat. - Managing client accounts, overseeing onboarding, and conducting regular follow-ups. - Collaborating with internal teams to meet client requirements and address issues promptly. - Keeping accurate records of client interactions and service requests. - Generating reports, monitoring service metrics, and offering insights for process enhancement. - Cultivating strong client relationships to bolster retention and expansion efforts. ...

Posted 3 weeks ago

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