Productivity Technical Specialist

3 - 7 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a member of the Productivity Technologies team, you will be part of a global team dedicated to enhancing the organization's continuous improvement efforts through the use of technology. You will work closely with internal customers to develop solutions using the Microsoft Power Suite, SharePoint, Atlassian, and AI. The team operates within the Technology department and focuses on internal solutions to support productivity and continuous improvement. Your role will involve supporting and enhancing the productivity of individual employees, teams, and departments through technological solutions. Key Responsibilities: - Manage and maintain Power Automates and Power Apps solutions, troubleshoot, and resolve issues within existing processes. - Collaborate with Productivity Technology Specialists to ensure seamless operation of automation tools. - Continuously learn and develop Microsoft Power Platform skills, including SharePoint, Power BI, and Power Suite. - Provide first-line support and subject matter expertise for productivity technologies to promote potential efficiencies. - Communicate effectively with stakeholders to understand and address their needs. - Build relationships with all members of the Productivity Team and Technology department. - Be an evangelist promoting all Communities of Practice, sharing knowledge and future updates related to Microsoft and CoPilot. - Develop, manage, and maintain technical specification documents and a repository of training content. - Stay up to date with the latest digital and technology developments, including the Microsoft 365 roadmap and the use of AI and Copilot. - Manage and govern productivity and collaboration tools to provide modern and flexible ways of working for colleagues. - Collaborate with the team to identify and achieve the right solutions and approaches. - Uphold security and privacy standard practices and ensure security is embedded in each activity. Qualifications Required: - Strong knowledge of Microsoft 365, SharePoint Online, Microsoft Power Suite, Power BI, Excel, and SaaS productivity products. - Experience with Atlassian Confluence and JIRA is desirable. - Excellent written and verbal communication skills. - Strong organizational abilities and effective relationship-building skills. - Ability to work independently and cross-collaborate in a fast-paced environment. - Commitment to continuous personal and technical development. About the Company: Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Their mission is to support the development of ideas through the research process to scholarship that is certified, taught, and applied. Sage is committed to the full inclusion of all qualified applicants, and accommodations will be made for any part of the interview process.,

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