28 Production Systems Jobs - Page 2

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : SAP BTP Datasphere Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : SAP BTP Summary :As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services, ensuring client satisfaction and managing risk to services. Your typical day will involve providing operational support, ensuring production systems and devices are online and available, and managing the infrastructure service management lifecycle. Roles & Responsibilities: Manage the delivery of IT production systems and services, ensuring client satisfaction and managing risk to services. Provide operational support, ensuring production systems and devices are online and available. Manage the infrastructure service management lifecycle. Collaborate with cross-functional teams to ensure the smooth delivery of IT services. Professional & Technical Skills: Must To Have Skills:Experience in SAP BTP Datasphere. Good To Have Skills:Experience in IT service management. Strong understanding of IT production systems and services. Experience in managing risk to services. Experience in providing operational support. Experience in managing the infrastructure service management lifecycle. Additional Information: The candidate should have a minimum of 5 years of experience in SAP BTP Datasphere. The ideal candidate will possess a strong educational background in IT service management or a related field, along with a proven track record of delivering impactful IT solutions. This position is based at our Bengaluru office. Qualification SAP BTP

About The Role : Candidate should have installation configuration and Troubleshooting Knowledge in MS SQL DB Administration Installation and configuration of SQL servers and services Use tools to Apply database service packs and Security Patches Manage Backup for all 2012 2014 and 2016 Servers create Database Backup Plan Resolve database performance issues database capacity issues and trouble shoot database issues Coordinate with Development and Application Team in order to resolve all technical issue with no escalation Perform day to day DB administration e g Shrink DB create delete users create delete SQL server roles etc Interact with client for identifying new requirements and analyse the requirements to translate into DB configuration Perform Database Migration from Lower version to Higher Version and from On premises to Azure Cloud Provide 24x7 support for critical production systems Configure and maintain database servers and processes including monitoring of system health and performance to ensure high levels of performance availability and security Perform and Monitor Health Checks on Databases on SQL PaaS Timely update the SQL Database Documents and SOP Primary Skill MS SQL Secondary Skill Patching clustering Always on

Project Role : IT Customer Service Representative Project Role Description : Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Customer Service Representative, you will be responsible for managing the delivery of IT production systems and services. Your typical day will involve driving incident, issue, and outage management, as well as investigation and restoration. You will play a crucial role in ensuring the smooth operation of IT services and resolving any technical issues that may arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Manage the delivery of IT production systems and services. Drive incident, issue, and outage management. Investigate and restore IT-related issues. Ensure the smooth operation of IT services. Resolve technical issues that may arise. Provide active participation and contribution in team discussions. Contribute to providing solutions to work-related problems. Professional & Technical Skills: Must To Have Skills:Proficiency in Enterprise Network Operations. Strong understanding of IT production systems and services. Experience in incident, issue, and outage management. Knowledge of investigation and restoration techniques. Familiarity with IT service operations and delivery. Good To Have Skills:Experience with ITIL framework. Experience with IT service management tools. Knowledge of network security and protocols. Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based in Noida. A 15 years full-time education is required. Qualifications 15 years full time education