2634 Production Support Jobs - Page 5

Responsibilities: Must possess hands-on experience working in an applications production support/application development environment. They must also possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve applications tickets. Provide 2nd and 3rd level support for critical and non-critical automotive production applications for a large automotive company. The role is to maintain, control and support the applications on the production lines. Technical support and maintenance activities for the applications. Daily tasks to be performed: Working with the clients processes (incident, problem, change management). Communicating and working closely with the users and the client. Daily meetings with the team, occasional meetings with the client. Problem analysis and documentation. Performing root cause analysis. Source code analysis. Creating bug fix, releases and upgrades for the applications. Occasionally configuring and optimizing the application and infrastructure. Responsible for monitoring and responding to open tickets submitted through an incident management system. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support (using Confluence). Work collaboratively with Account Managers on change requests, managing issues and establishing priorities. Handle late night and weekend emergency support on as required. Resolve system problems during non-business hours or backlogs by providing off-hours support as needed. Ensure the performance of daily health checks of the applications, scripts, and infrastructure by support team. Develop scripts works with team to automate repeatable manual tasks. Responsible for troubleshooting and resolving application. Rotational Shift/ On call requirement is required in future. Lead the team and clarify their technical queries on Mainframe technologies. Primary Skills: COBOL/JCL, IBM WebSphere MQ Secondary Skills: DB2 Reporting and presenting to client. Single Point of Contact for the team. Good Communication. Language :- German (Optional). Good to know to read, write and speak in German language.

Job Description: Job Title : .Net Developer, AVP Location : Pune, Business Bay, India Role Description Build and support applications on .Net developer with strong hands-on database experience. Should be able to write complex queries, use ETL tools for data conversions. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience is good to have. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation - Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead developer with .Net, strong database skills - SQL, stored procs. Should be able to review code and help the team. Integrate with CI/CD pipeline, sonar scan and unit test coverage. Hands on experience with various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your skills and experience Hands on experience with technologies such as - .Net , SpringBoot, SQL , database tooling for conversions, Kafka. Strong agile skills with running app Dev , Dev Ops , ITAO and RTB squads. Expertise on build tools - Jenkins , GitHub , TeamCity. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Principal BizOps Engineer The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. This role will support the Real Time Payments products, that allows the transfer of funds instantly. Real-time payments are being used globally to provide a more seamless banking experience for the financially excluded, offering a level of trust that was previously only available through physical cash Specific Skills: Serve as the primary contact responsible for the overall application health, performance, scalability, resilience and capacity Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Increase automation and tooling to reduce toil and manual intervention Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Strategizing, designing, and supporting highly efficient solutions for security, resilience, performant, networking, availability, blue-green deployments in context of business application. Awareness of security implementations, certificate management lifecycle, mutual TLS, SSL handshake, SSH keys, symmetric and asymmetric encryptions Role Qualifications The ideal candidate will have experience in many of these areas: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Coding or scripting exposure. Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. Experience with algorithms, data structures, scripting, pipeline management, and software design Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Interest in designing, analysing, and troubleshooting large-scale distributed systems. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Preferred Qualifications: Coding experience in one or more of the following: C++, Java, Python, Go Experience with algorithms, data structures, scripting, pipeline management, and software design. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in a SRE role or related field. Experience in Monitoring tools such as Splunk, Dynatrace. Experience with Java, J2EE, WebServices (SOAP/REST), Spring/Spring Boot is a plus. Experience in production support environments and ITIL processes. Experience with industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, Groovy and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Developing and maintaining cloud solutions on Azure, GCP, or AWS in accordance with best practices. Expert level understanding of : oClient-server relationships oNetwork concepts (Layer 1 to Layer 3) oStack trace analysis (TCP dumps, heap dumps, CPU/memory analysis, thread dumps). oLoad balancers and application firewalls. oOperating System navigation. oLogging and monitoring methods, standards, and tools. oHigh availability and business continuity planning oCaching concepts oConfiguration management Awareness of security implementations, certificate management lifecycle, mutual TLS, SSL handshake, SSH keys, symmetric and asymmetric encryptions

Hiring for TCS_Cyber Security_Bangalore Competencies: Cyber Security - IAM Professional Services Experience (Years): 6-8 Essential Skills: For a Production Support (ProdOps) focal in Identity and Access Management (IAM), the skill set should focus on operational excellence, troubleshooting, and ensuring the smooth functioning of IAM systems. Here are the key skills and competencies required for this role:1. Technical Skills:o IAM Tools and Platforms: Proficiency in IAM solutions such as PingAccess, PingFederate, Ping Active Directory, PingOneSSO Setting up IDP and SP connections, Policies, Selectors, Adapters and contract mapping in PingFederate Access Token Management, Access Token Mapping, OIDC polices in PingFederate Creating Applications, Rules, Rulesets, coarse grain authorization etc in PingAccess Onboarding Applications into PingAccess and PingFederate Server and application certificate renewal o Authentication and Authorization Protocols: Understanding of protocols like SAML, OAuth, OpenID Connect, and LDAP.o Database Management: Familiarity with databases (SQL, NoSQL) to manage user data and access logs.o Programming Language: Java/Pythono Cloud: Azure cloud and DevOps knowledgeo Scripting and Automation: Skills in scripting languages (e.g., Python, Bash, PowerShell) for automating routine tasks and processes.2. Operational Skills:o Incident Management: Experience in identifying, troubleshooting, and resolving IAM-related incidents and service requests. Working on ServiceNow tickets Application Troubleshooting and ServiceNow response 24x7x365 on-call support rotation (PagerDuty)o Monitoring and Reporting: Ability to monitor IAM systems for performance, security events, and compliance, and generate reports as needed. Troubleshooting skills/ability Control, monitor, and audit privileged access to systems and applications Develop metrics, alerts, integrate monitoring solutions, and dashboardo Change Management: Understanding of change management processes to implement updates and enhancements to IAM systems without disrupting services.3. Analytical Skills:o Root Cause Analysis: Skills in performing root cause analysis for recurring issues and implementing preventive measures.o Data Analysis: Ability to analyze logs and metrics to identify trends, anomalies, and areas for improvement.4. Interpersonal Skills:o Communication: Strong communication skills to interact with technical and non-technical stakeholders, providing clear updates and documentation.o Collaboration: Ability to work closely with cross-functional teams, including IT support, security, and application development teams.5. Project Management:o Agile Methodologies: Familiarity with Agile practices to manage ongoing support tasks and projects effectively.o Documentation: Skills in creating and maintaining documentation for processes, procedures, and troubleshooting guides.6. Security Awareness:o Compliance Knowledge: Understanding of compliance requirements related to IAM, such as NIST, and other relevant regulations.o Security Best Practices: Awareness of security bes

Department Service Operations Employment Type Permanent - Full Time Location Pune, India Workplace type Onsite Key Responsibilities About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europes largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we create time for learning.

Req ID: 324959 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L1 Cloud Engineer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Cloud Platform / Infrastructure Engineer - Grade 6 - Job Description At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principles with focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+ years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience

Job Description: Job Title: Engineer, Sanctions & Embargo Screening, AS Location: Pune, India Role Description We are looking for an experienced Engineer for Sanctions & Embargo screening squad. This position is with Corporate Bank - Transaction Surveillance Technology area. Transaction Surveillance Technology is an integral part of Cash Management and has been established as a first line of defence function to build appropriate controls to ensure regulatory compliance. The Sanctions and Embargo screening is a service within Transaction Surveillance, which provides near real-time, automated screening of transactions to ensure Anti Financial Crime compliance of the Deutsche Bank group and its various businesses. To strengthen our development team, we are looking for Software Engineers who can design, develop, and implement innovative solutions to achieve our goal. As a Software Developer / Engineer, you will design and develop application code for business issues, implement technical solutions and configure applications in different environments. To meet business needs, you actively participate in the design and architecture of the application or its components, explore and propose appropriate technologies, support the reusability of existing components, and help create frameworks. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Understanding of initial requirement documents, Functional Requirement Document (FRD) and preparation of the Technical Specifications or the design artifacts. Design and development of components to assist in the real-time transaction screening process. Manage the application maintenance and implementation of planned engineering changes according to agile principles / processes. Ensuring timely completion & delivery of project and extending pre and post production release support activities. Provide Level-3 technical support as part of reliability engineering team in line with DevOps culture. Contribute in toil reduction from production and improve automation. Implementation and compliance with bank policies (naming conventions, encryption, security settings, capacity, availability, and other non-functional requirements). Code reviews based on the four-eye principle as well as problem and root cause analysis. Apart from daily development activities, it is also expected that you contribute on following: Review and take in of vendor deliverables / packages Integration of the above with DB infrastructure Presentation for technical as well as business audience in demo sessions Technical support for functional as well as performance testing. Your skills and experience Bachelor of Science/Engineering degree from an accredited college or university with a concentration in Computer-Science or Software Engineering (or equivalent Total 7+ years of experience in IT industry with exposure to software development Strong analytical and problem-solving skills (analyzes the technical defect, identify the root-cause, and provide workaround/permanent solution) Must have skills Programming: Java8 onwards, REST, APIs, JSON,, Spring Framework, Spring boot, Junit, Mockito Query/Scripting: SQL Middleware: JMS Tools: Jira, Confluence, Git, Maven, Artifactory , Jenkins, CI/CD Nice to have skills Dev Ops: Jenkins, Github Middleware: IBM MQ, Kafka Container: OpenShift, Kubernetes, AWS/GCP/Azure or any cloud platform SDLC knowledge How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Summary: We are looking for an experienced Automation Anywhere Developer to join our RPA team. The ideal candidate will be responsible for designing, developing, testing, and implementing automation solutions using Automation Anywhere. You will work closely with business analysts and stakeholders to understand business processes and identify automation opportunities. Key Responsibilities: Design, develop, and deploy RPA solutions using Automation Anywhere (A360 or v11) . Collaborate with business users and analysts to understand and document automation requirements. Create and maintain RPA bots, reusable components, and frameworks. Troubleshoot, debug, and upgrade existing bots as needed. Ensure bots are scalable, secure, and maintainable. Maintain documentation on solutions, processes, and automation logic. Provide production support and bot monitoring. Follow best practices for exception handling, logging, and error recovery. Work with RPA orchestrator/control room for bot scheduling and management. Assist with RPA infrastructure setup and integration with third-party tools when required. Required Skills & Qualifications: 4+ years of IT experience, with 2+ years of hands-on experience in Automation Anywhere . Strong understanding of RPA lifecycle and best practices. Experience with Automation Anywhere A360 (cloud or on-prem) is highly preferred. Proficient in building bots using TaskBots, MetaBots, and IQ Bots (optional). Knowledge of scripting languages like VBScript, JavaScript, Python , or SQL is a plus. Experience with Control Room , Bot Insight , and Bot deployment . Familiarity with OCR , API integration , Web Services , and Citrix automation . Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Preferred Qualifications: Automation Anywhere Certified Advanced RPA Professional or higher. Experience working in Agile/Scrum environments. Knowledge of other RPA tools like UiPath or Blue Prism is a bonus. Experience with version control systems (Git, Bitbucket). Exposure to AI/ML integrations with RPA is a plus.

At American Express, our culture is built on a 175-year history of inno vation, sh ared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunitie s to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Key Responsibilities: SRE Strategy and Leadership: Develop and implement a comprehensive SRE strategy aligned with the companys goals and objectives. Lead junior members of the team to drive the reliability, performance, and scalability of technology solutions. Observability and Monitoring: Establish observability practices to ensure real-time insights into system performance, availability, and customer experience. Implement monitoring tools, metrics, and dashboards to proactively identify and address potential issues. Reliability Engineering Best Practices: Promote and implement standard methodologies, including error budgeting, chaos engineering, and disaster recovery planning. Cultivate a culture of resilience and reliability within technology. Automation and Efficiency: Champion automation initiatives to streamline operational workflows, deployment processes, and incident response tasks. Leverage automation tools and orchestration to improve reliability and reduce manual intervention. Production Support Optimization: Lead all aspects of end-to-end production support process, including incident management, problem resolution, and service-level agreement (SLA) compliance. Drive continuous improvement initiatives to enhance operational effectiveness and reduce mean time to resolution (MTTR). Colleague Journeys: Collaborate with multi-functional teams to enhance colleague journeys through seamless and reliable technology experiences. Qualifications: 8-13 years of experience and degree or equivalent experience in Computer Science, Information Technology, or related field. Advanced certifications in SRE or related are a plus. Leadership and people management skills, with the ability to inspire and empower successful SRE teams. Required Skills: Hands-on coding of highly available distributed systems in any of the programming languages: Java/Python/JavaScript Knowledge on modern observability stack splunk, elastic search, Prometheus, Grafana Knowledge of cloud-based SRE practices and experience with public cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with microservices architecture and design. Demonstrated expertise in driving culture change, DevOps practices, and continuous improvement in SRE and production support functions. Deep understanding of observability tools and methodologies, including experience with logging, monitoring, tracing, and performance analysis platforms. Knowledge of ServiceNow or any other ticketing tools, ITIL experience. Join our innovative team and be at the forefront of advancing Site Reliability Engineering and production support in the Global Risk and Compliance Technology space. If you are passionate about driving reliability, observability, and excellence in customer experiences, we invite you to apply and join our mission to redefine the future of risk and compliance technology. Apply now and join us in shaping the reliability and performance of solutions for a secure and compliant world. : Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to application.

Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction, we are in 200+ countries. We seek an experienced IT professional to join us as a Site Reliability Engineer, working in the Product Reliability Engineering function who will: Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services including debit, prepaid and risk lines of business. Perform ongoing/Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution. Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments. Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency. Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors. Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution. Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1/L2 peers. Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency. Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products. Participate in on-call roster to support business including off-hours. Self-motivated, and have excellent interpersonal and communication skills. Basic Qualifications:- Bachelors degree, OR 1-2 years of relevant work experience Preferred Qualifications:- 1+ years of experience working w

Job Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. We are seeking a highly skilled hands-on Sr Techno-functional HCM Oracle Specialist who is responsible for partnering with HR Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging the newly implemented Oracle HCM to support employee hire to retire lifecycle (supporting all processes for HR, Hire, Learning, Pay, Benefits, etc. from an IT perspective) and interfaces of over 200 internal and external policy administrations He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder Key Responsibilities Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS & other capabilities. Technology Implementation Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud. Ways of Working Adoption of the Agile ways of working in the software delivery lifecycle. E2E Software Lifecycle Management (Architecture, Design, Development, Testing & Production) Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic Work with Functional Experts to translate user requirements into Technical Specifications Partner with internal business process owners, technical team members, and senior management throughout the project life cycle Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements Drive the resolution and troubleshooting of issues during development and post- production support. Responsible to Support Day-to-day business enhancements Knowledge, Skills, and Abilities Education A Bachelors/masters degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelors degree in computer science, Information Systems or related field Experience: Required: 10-15 years of software development experience Deep expertise in Oracle Fusion Cloud Human Capital Management (HCM) Prior lead role or project management experience Software development experience in one or more of the following languages: Oracle HCM, HCM extracts, Fast Formulas, HSDL, API s, Synapse ETL, Redwood, Journeys, SQL, BI Reporting Preferred: Ability to manage systems testing including unit, QA, end to end and user acceptance testing Familiar with technology landscape supporting web and mobile delivery and integration solutions such as Informatica. Experience managing vendors to SLA s. Experience with software development life cycle and related activities to the implementation and maintenance of HR systems Proven experience collaborating with peers to establish best practices to achieve high service levels. Experience with MS Project, Visio, Excel, PowerPoint and related project delivery utilities. Skills and Competencies: Language: Proficiency at business level in English. Competencies Communication: Ability to influence and help communicate the organization s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) Development Frameworks and Languages: SQL Oracle HCM Cloud tool and configuration HCM Cloud systems HCM Data Loader HCM Spreadsheet Data Loader HCM Fast Formula Oracle HCM: Functional Knowledge of Payroll, Benefits, Time and Labor, Absence, Learning, Performance and/or Compensation

We are looking for an Application Analyst with strong experience in application support, incident management, and vendor coordination. Key Responsibilities: Manage business applications ensuring uninterrupted services Handle incident, problem, and change management (SIT, UAT & Production movement) Coordinate with vendors for issue resolution and SLA adherence Prepare technical documentation and manage audits/compliance Work on Oracle/SQL databases, LOS/LMS systems , and support new IT projects Key Skills Required: 3+ years experience in application support/IT operations (financial services preferred) Hands-on experience in Oracle, SQL or other databases Exposure to cloud computing is a plus Strong problem-solving and stakeholder management skills Location: Kengeri Education: Graduate in IT / Computer Science 8383087401

You are an L1 Engineer - Technical Operations located in Indore, MP, required to work from the office. You will be responsible for providing 24/7 support with an experience range of 1-3 years. Your main responsibilities include Linux proficiency, production support, deployment, and incident management. As an L1 Engineer at our Indore location, you should have a strong background in a 24/7 support environment, particularly as a Production Support Engineer. You must possess basic/intermediate knowledge of IT infrastructure, such as networks, servers, and databases, and be adept at troubleshooting hardware and software issues. Certification in relevant technologies like ITIL, Microsoft, Linux admin, or Cisco would be advantageous. Excellent communication and interpersonal skills are crucial for interacting with end-users, obtaining additional information on reported issues, and providing comprehensive technical solutions. Your role requires expertise in Linux operating systems, experience in offering production support for end customers, and proficiency in deploying applications in production environments. Additionally, you must have worked at customer locations, utilized monitoring tools, and practices to ensure system performance and reliability. Primary Skills: - Basic Linux Knowledge: Familiarity with Linux OS, including basic commands and file system navigation. - Production Support: Troubleshoot and resolve production issues promptly. - Deployment: Skilled in deploying applications in production and other environments. - 24/7 Support: Comfortable with providing 24/7 support. - Monitoring: Proficient in monitoring tools to ensure system performance. - Customer Support: Strong communication skills for interacting with end customers. - Documentation: Maintain accurate records of issues, resolutions, and procedures. - Ticketing Systems: Manage and resolve tickets efficiently using systems like JIRA or ServiceNow. - Problem-Solving Skills: Basic troubleshooting skills to address common issues. - Server Management: Experience in managing physical servers, including setup and troubleshooting. - On-Site Experience: Provide on-site support to enhance customer satisfaction. Secondary Skills: - Time Management: Prioritize tasks effectively to meet deadlines and SLAs. - Customer Service Orientation: Focus on providing excellent support and maintaining positive relationships. - Basic Scripting: Knowledge of basic scripting languages to automate tasks. - Adaptability: Stay updated with new tools and technologies. - Stress Management: Remain composed during critical incidents.,

You will be responsible for onboarding new trading partners and new file transmission processes, as well as managing changes and decommissioning of existing trading partners and file transmission processes. Additionally, you will provide production support for file transmission processes globally on a 24x7x365 basis. You will also collaborate with internal and external resources to design, scope, build, test, and automate file transmission processes. Fulfilling ad hoc file transmissions and performing administrative activities for tools used by File Transfer Services will be part of your daily tasks. If you have 6+ years of experience in FTP and are interested in this opportunity, please share your CV with the required details mentioned below: - Experience - Current CTC - Expected CTC - Notice Period - Preferred Location We look forward to receiving your application for this position based in Pune.,

Build, update, or automate existing Infrastructure, Development processes or build from scratch. Automate and Improve development and release processes including Test Cycles integration. Design, Implement, and maintain processes for CICD. Experience on Provisioning, Deploying, Configuring and Orchestrating resources based on varying needs. Understanding of change management process. Hands-on experience in Patching activities and production support. Candidate should be proficient in setting up DevOps processes and Automation of Releases. Candidate should have experience as a hands-on DevOps engineer. Should be good in creating, managing build-release-deploy pipelines from scratch. Should be very good with linux, unix scripting.

BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 4+ years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

About the team and your role We are looking for a Senior Cloud Integration Consultant who is passionate about integration and understands what it takes to deliver TOP quality integration solutions to our clients and partners. You have an eagle-eye for identifying the integration challenges and the ability to translate those same business challenges into the best integration solutions. You can listen and stay calm under pressure and can be the linking pin between business and IT. You have seen integrations in different shapes, sizes, and colours , you can integrate any to any, either on-premises, hybrid or cloud. You advise our customers about the best integration strategies based on best practices, analysts recommendations, and architecture patterns. Last but not least, to be successful in this position we expect you to apply your strong consultancy & integration skills . As part of our team one of the biggest responsibilities would be to support customers in the adoption of third-party SAP adapters, including but not limited to solving customer use cases and providing additional support on any production tickets. We are looking for experienced Senior Cloud Integration Consultant to join our team. The ideal candidate has: Strong knowledge of integration principles and consultancy skills to be able to translate business to IT requirements. Hands-on experience in the integration of SAP and non-SAP systems in A2A and B2B scenarios. In-depth technical, functional, and architectural expertise in integrating applications using different technologies such as but not limited to; REST, SOAP, ALE-IDocs, EDI, RFC, XI, HTTP, IDOC, JDBC, File/FTP, Mail, JMS and third-party connectivity. Extensive experience with integrating 3rd party applications using SAP Standard adapters like Salesforce, Coupa, ServiceNow, Google Suite, Microsoft Azure applications to name a few. Basic understanding of Java with the ability to read code and write programs and user defined functions for data manipulation. Provided pre-and post-production deployment support end to end. Proven experience with full life cycle Integration implementation or rollout projects Demonstrated experience with deliverables planning, client-facing roles, and high pace environments. What is Rojo all about Founded in 2011, Rojo Integrations has transformed from a consulting firm into a comprehensive SAP integration leader, partnering with top software vendors like SAP, Coupa, SnapLogic, and Solace. As the leading SAP integration partner and ultimate expert, we provide seamless enterprise integration and data analytics solutions, enabling real-time insights and empowering digital transformation. Trusted by global Bluechip companies such as Heineken and Siemens, we deliver tailored services to meet unique business needs. Rojo is headquartered in the Netherlands and operates globally from its offices in the Netherlands, Spain, and India. We specialize in SAP integration, modernization and business processes, improving data integration and business strategies. Our 360-degree portfolio includes consultancy, software development, and managed services to streamline integration, enhance observability, and drive growth. Requirements to succeed in this role You have at least a bachelor s degree in computer engineering or a related field Experience using SAP Integration Suite components of Cloud Integration, API Management, Advanced Event Mesh and Open Connectors . Quick Learner and adapt to the new tools and technologies and evaluate their applicability. Team Player with good technical, analytical, communication skills and client-driven mindset. Ability to understand technical/engineering concepts and to learn integration product functionality and applications. Demonstrated user-focused technical writing ability. Must be able to communicate complex technical concepts clearly and effectively. Ability to work independently in a dynamic environment. Ability to work on multiple complex projects simultaneously. Strong interpersonal communication skills. Effectively communicates in one-to-one and group situations, including production support escalation calls. At least five years of previous experience in a similar role. What do we offer The chance to gain work experience in a dynamic and inspiring environment and launch your career Plenty growth opportunities while working in a high energy and fun environment The opportunity to work on innovative projects with colleagues who are genuinely proud of their contribution Training and mentoring to support your professional development with a yearly education budget International atmosphere with Multicultural environments (+- 20 nationalities) A global, inclusive and diverse working climate within a world conscious organization. Plus, other exciting benefits specific to each region. Rojo is committed in achieving diversity & inclusion in terms of gender, caste, race, religion, nationality, ethnic origin, sexual orientation, disability, age, pregnancy, or other status. All qualified candidates are encouraged to apply. No one fits a job description perfectly, and there is no such thing as the perfect candidate. If you dont meet all the criteria, wed still love to hear from you. Does that spark your interestApply now.

JD Format Role SAP FICO Consultant Visit our website bmwtechworks.in to know more. Follow us on LinkedIn I Instagram I Facebook I X for the exciting updates. About the UNIT/ Unit Overview OtD PNW2 Location Chennai Experience: 8 + years Number of openings 1 What awaits you/ Job Profile Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document ABAP debugging beneficial (Workbench related knowledge of new development/enhancements) Setting up the organization structure of Materials Management and perform all relevant configuration for example Purchase Organisation, Valuation Area Plants, Storage Location and Warehouse structure, etc Preparation of testing documents and perform internal testing Preparation of Master Data templates for various objects like Material Master, Vendor Master, Excise Master, Info-records, Source List and Purchase Orders. Integration testing with other modules Understand interfaces, IDOC and RFCs processing Preparing the cut over strategy for MM objects Preparing User manuals and conducting training to business process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the same within defined SLA s (Service Level Agreements) Responsible for troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR s) and writing Functional Specifications for them Preparing test data for testing of CR s (Change Requests) Testing CR s (Change Requests) and preparing test results Carrying out regression testing Interacting with consultants of cross modules for the common objects User interface transactional solutions What should you bring along SAP Module Configuration Development documentation Analyse and solve SAP Module issues Conduct SAP Module process configuration Update and maintain all SAP Module functional documentation Analyse and scope End-user authorisation roles Conduct Unit tests, Integration tests and System Integration security tests. Proactively propose solutions to improve the support of (new) business processes Support the functional team with issues and provide a solutions-based approach Must have technical skill SAP FI/ CO SAP Hana S4 SAP Abap debugging (advantageous) Good to have Technical skills SAP MM / SD (advantageous) integration between modules Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation Strong presentation skills Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality Willing and able to travel internationally

Title: L2 Support Engineer Location: Bangalore Role overview: As an L2 Engineer , you play a critical role in ensuring the stability, reliability, and performance of systems deployed in a cloud environment. Your responsibilities span across monitoring, troubleshooting, deployment, and collaboration with cross-functional teams. How you will create impact: Responsibilities: Monitoring the health of the system in a cloud environment. Answering the technical queries raised by Operations team. Deploying the system in production environment. Assist the development team to analyse the technical issues in production by deep diving into the issues and identifying the root cause of the issue in production. Essential qualifications: 3-5 years of relevant experience in production support. Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University. Good understanding of Linux environment, Shell/Perl scripts. Monitoring the system in production using tools like Kibana or any other monitoring tools. Willing to work in 24X7 environment. Experience on Banking domain is a huge plus Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Hot Seat: A cultural fit round that includes an overview of the company s core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here.

Wayfair leads e-commerce for all things home, driven by modern tech. We seek sharp thinkers who design scalable systems while keeping a startup mindset. Our culture values fast, data-driven innovation. The Wayfair Operations Center team is looking for experienced engineers skilled in cloud-native design, legacy maintenance, and SRE best practices plus ideas for improvement! We collaborate across our Technology organization to ensure platforms and services are production-ready, contributing to both platform and software codebases. What You ll Do: As a Site Reliability Engineer, you will join our team to help grow our systems into best-in-class for efficiency, stability, observability, velocity, and scale in the e-commerce space, engage with the product and engineering team from Day 1 to design, build and maintain the system/software proactively. Influence the design and architecture of Wayfair system as part of our Cloud Enablement journey while maintaining our critical pieces of legacy tools; collaborate with development teams to design scalable and reliable systems, considering aspects such as fault tolerance, availability and performance. Be the bridge between software engineers and platform engineers to develop and optimize repeatable systems so each side can leverage each other. There s a wide range of opportunities to both guide the broad conversation and dive into the nuance of our code & architecture. Help service owners build realistic SLOs, set SLAs and error budgets, and ensure production services have reliability built into their design. Even after self-healing and automation done by you provide production support and creatively solve challenging engineering problems across our stack. Participate in the teams on-call rotation. Automate repetitive tasks to increase efficiency and reduce human error. Mentor new hires and other engineers by example. Opportunities to lead tech talks, paired programming sessions, and more to increase technical efficiency across the organization. What You ll Need: 3+ years experience working in DevOps or SRE role, or software development with an understanding of Cloud Infrastructure. Experience with cloud platforms GCP, AWS, Azure, and containerization technologies (e.g. Docker, Kubernetes). Experience with server-side software engineering (Python, Go, Java, BASH, etc) Design experience with distributed systems, microservices architecture, and related technologies. Strong understanding of monitoring and alerting, with a focus on performance monitoring and tracing instrumentation & SLI/SLO/SLAs. Knowledge of CI/CD pipelines and version control systems (e.g., Buildkite, Github Actions, Gitlab CI/CD). Knowledge of configuration management tools (e.g. Puppet, Ansible, Chef, Terraform). Excellent communication skills across engineers, product managers, and business stakeholders alike. Passion for leading a large, cross-cutting technical initiative to delivery, cross-functional consensus building and influencing design decisions. Ample experience gathering and balancing requirements from technical and business stakeholders, and reaching consensus on prioritization. Experience mentoring engineers and leading code reviews. Proven track record decoupling monolith services is a plus. Wayfair is one of the world s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you re looking for rapid growth, constant learning, and dynamic challenges, then you ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. That s why we re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. .

Responsibilities and Day-to-Day View Fix support escalation issues: Optimize on-call rotations and processes - Improve system reliability through the optimization of on-call processes. Add automation and context to alerts leading to better real-time collaborative response from on-call responders. Additionally, update runbooks, tools and documentation to help prepare on-call teams for future incidents. Document tribal knowledge - Gain exposure to systems in production, and take part in work with software development, support, IT operations and on-call duties to build up historical knowledge over time. Instead of silo-ing this knowledge, ensure constant upkeep of documentation and runbooks to ensure that teams get the information they need right when they need it. Conducting post-incident reviews - Thorough and transparent post-incident reviews to keep teams honest and ensure that everyone is conducting post-incident reviews, documenting their findings and taking action on their learnings. Take action items for building or optimizing parts of the SDLC or incident lifecycle to bolster reliability of the service. Develop automation for mission critical applications using scripts, programs Provide customer impact analysis and troubleshoot complex issues using domain knowledge of AT&T Sales & Ordering flows, applications, and downstream interfaces Support APIs in K8s environment Contribute to design and implementation of new system layers utilizing principles of high-complexity compute environments. Provide on-call support for Production customer facing issues Work with developers, environment teams to identify necessary resources and remove constraints to increase application availability. 16 x 7 Second level trouble shooting of incidents for mission critical high-performance applications Shift timing (if any): Rotational shifts (16*7 Weekend on-call) Location: Hyderabad & Chennai & Bangalore Primary / Mandatory skills: Prod support (online / Digital apps) level 2/3, Azure , Kubernetes, Microservices Architecture, Java knowledge. Overall Experience: - 7+ experience performing Production Support for Mission Critical, high performance applications 4+ years of experience using Docker, Kubernetes and Cloud environments preferably Azure Strong experience in Unix, Networking and troubleshooting knowledge, Docker, Kubernetes and Cloud environments Experience in Java Support, Python, Shell Scripts Knowledge of Java, ReactJS, Spring & Spring Boot framework, microservices & RESTful API architecture Solid understanding and experience in Application Performance Monitoring tools like Dynatrace, AppDynamics, Introscope, etc. Experience with Log tools like Splunk, Kibana and Grafana (EFK stack experience preferred) Experience with Site Reliability Engineering preferred Experience with automation, AI/ML is preferred Experience with web-based applications, http, https, SSL/TLS Secondary / Desired skills: Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL: Excellent written and verbal English communication skills to work in a Global team understanding of security principles Agile, Lean Agile and/or Scaled Agile methodologies Familiarity with version control systems (Git, Bitbucket) and modern version control for use in continuous deployments Experience working in a large scale technically diverse organization Knowledge about automated CI and CD pipelines using technologies such as Azure DevOps Server, Jenkins, Maven, Ansible, Chef, SonarQube, Puppet, etc Location: IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City Job ID R-74507 Date posted 07/23/2025

About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11.6 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. What are Aladdin and Aladdin Engineering? You will be working on BlackRocks investment operating system called Aladdin. Aladdin is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide. Our development teams reside inside the Aladdin Engineering group. We collaboratively build the next generation of technology that changes the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and supports millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users every day worldwide! Being a member of Aladdin Engineering, you will be: Tenacious: Work in a fast paced and highly complex environment Creative thinker: Analyse multiple solutions and deploy technologies in a flexible way. Great teammate: Think and work collaboratively and communicate effectively. Fast learner: Pick up new concepts and apply them quickly. Responsibilities include: Collaborate with team members in a multi-office, multi-country environment. Deliver high efficiency, high availability, concurrent and fault tolerant software systems. Significantly contribute to development of Aladdin s global, multi-asset trading platform. Work with product management and business users to define the roadmap for the product. Design and develop innovative solutions to complex problems, identifying issues and roadblocks. Apply validated quality software engineering practices through all phases of development. Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support. Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others. Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement. Candidate should be able to lead individual projects priorities, deadlines and deliverables using AGILE methodologies. Qualifications: B.E./ B.TECH./ MCA or any other relevant engineering degree from a reputed university. 9+ years of proven experience Skills and Experience: A proven foundation in core Java and related technologies, with OO skills and design patterns Hands-on experience in designing and writing code with object-oriented programming knowledge in Java, Spring, TypeScript, JavaScript, Microservices, Angular , React. Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc.). Exposure to building microservices and APIs ideally with REST, Kafka or gRPC. Experience with relational database and/or NoSQL Database (e.g., Apache Cassandra) Exposure to high scale distributed technology like Kafka, Mongo, Ignite, Redis Track record building high quality software with design-focused and test-driven approaches Great analytical, problem-solving and communication skills Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions. Candidate should have experience leading development teams, projects or being responsible for the design and technical quality of a significant application, system, or component. Ability to form positive relationships with partnering teams, sponsors, and user groups. Nice to have and opportunities to learn: Experience working in an agile development team or on open-source development projects. Experience with optimization, algorithms or related quantitative processes. Experience with Cloud platforms like Microsoft Azure, AWS, Google Cloud Experience with DevOps and tools like Azure DevOps Experience with AI-related projects/products or experience working in an AI research environment. A degree, certifications or opensource track record that shows you have a mastery of software engineering principles. Our benefits . Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. . This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Who We Are At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Our Impact CRM Engineering team is charged with using CRM tooling, principles and practices to transform processes and optimize the client relationships experience. We operate across Global Markets Division and in many cases across the firm to find and deploy technologies that provide uplift to the CRM ecosystem. Career Development Opportunity This role provides a fantastic opportunity to have an impact within GS Global Markets Division as the prevalence and velocity of CRM Tooling grows this role also provides an opportunity to interact at firm level, engaging the firm-wide initiatives and projects. Who We Look For Goldman Sachs Product Managers and Business Analysts are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. We are looking for a Product Manager Associate to join a strong engineering team focused on Salesforce platform adoption. This is an opportunity to be part of a team responsible for building brand new successful, sustainable and strategic CRM products across the firm. You have a fierce sense of ownership, caring deeply about the quality of everything that you deliver into your clients hands You love the challenge of creating and updating a product, and are confident in your ability to bring clarity and direction to ambiguous problem spaces You work well in a fast paced environment while deeply invest in long term quality and efficiency You are considerate to the cultural differences of team and a diverse user-base Forward thinking: Anticipation of organizational needs for efficiency Key Responsibilities Translate business requirements and technology specifications in both directions: top-down and bottom-up Ability to own and break down functionality into well written user stories Manage inter-team and technology dependencies to mitigate project and product risks Work within key agile principles - you will need to understand and live by scrum methodologies and deliver customer value every sprint Proactively identify and communicate project roadblocks, risks and platform opportunities Document user guides, training materials, and ensure detailed design documentation Facilitate UAT testing with stakeholders Perform necessary data analysis and migration activities Desired Skills & Experience Technical Demonstrate understanding and provide leadership on Salesforce implementations, including but not limited to: requirement gathering, analysis, design, configuration, integrations, system testing and production support Exhibit propensity to solve complex problems Review and implement product enhancements utilizing software development methodology Leverage advanced data management and data analysis skills to define and implement product roadmap and strategy Demonstrate understanding of systems architecture and concepts and acting as subject matter expert for internally designed products Partner with Engineering teams to resolve issues with production applications and work with users on training and adoption Communications Able to translate technical CRM capabilities to a non-technical audience Demonstrate interpersonal skills and an ability to develop relationships with stakeholders Articulate issues clearly and communicate effectively with all levels of the organization Listen well and be receptive to others ideas and suggestions, encouraging open and collaborative dialogue among team members Client Focus Identify client needs and work to optimize the foundations of great client experience using CRM tooling and technology Establish, cultivate and leverage relationships to identify and execute on process enhancements Risk Management Articulate operational and risk impacts related to a specific task or procedure Develop controls to proactively manage risks in this domain (e.g. entitlement; data proliferation control etc.) Management, Leadership & Culture Foster a culture of solving the firm s problems and driving towards business value Ability to manage a plan across multiple competing priorities (multiple platforms, all of which will have different needs at different times) Qualifications 3+ years of product management experience, with high velocity delivery Salesforce Admin Certification Salesforce implementation and project delivery experience using software development lifecycle methodologies Experience working in a global, diverse team setting Comfortable in the fast lane: Experience with driving rapid team and product growth Strong quantitative background to support data-informed decision making; advanced problem solving and analytical skills. Goldman Sachs Engineering Culture .

BMC is looking for a z/OS Assembler Manager Development & Maintenance to oversee product R&D support and developing fixing APARs for a Mainframe (z/OS) product. In this role, you'll have the opportunity to build and lead a talented team of ~10 engineers from the ground up, tackling high-impact issues, enhancing product reliability, and delivering exceptional value to our customers. From managing APARs cycles to collaborating with cross-functional globally distributed teams, you'll be at the forefront of ensuring our software meets the highest quality and performance standards. If you're passionate about innovation and problem solving. If you love building collaborative, high-performing teams from the ground up. If you're looking for a company with a positive, empowering culture that truly values people this is the role for you! Key Responsibilities: Build and lead a team of ~10 mainframe engineers in product support and APARs development for mission-critical software. Develop and implement diagnostic tools and processes to enhance product supportability. Collaborate with product teams to define requirements and prioritize development tasks. Manage APARs development cycles, ensuring timely delivery and quality assurance. Oversee people-related responsibilities, including leading the hiring process, delegating tasks, prioritizing workloads, and providing guidance to ensure team success and individual growth. Foster a sense of urgency within the team to meet project deadlines. Encourage continuous learning and development among team members. Qualifications: Bachelors degree in computer science, Engineering, or a related field. 7+ years of overall software engineering experience on Mainframe z/OS environment. 3+ years of experience in a people management role. Deep understanding and coding experience in z/Assembler Deep proficiency in Mainframe z/OS environment including JCL, JES2(3), SMS and z/OS internals. Capable of analyzing a dump using IPCS. Knowledge in SMP/E. Capable of having technical discussions and problem analysis with customers Excellent problem-solving skills and a sense of urgency. Ability to build and lead effective teams, fostering collaboration and growth. Self-motivated with a strong desire to learn and adapt. Great communication and interpersonal skills. Nice to have: Experience with Java C and C++ Experience with Unix System Services and Language Environment Experience in building teams from scratch Experience working in an enterprise product-based company

Product Support Analyst Overview About BU: SaaSOps manages post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to ensure reliable product operations on a global scale. Plus, the team is actively pioneering the adoption of AI in operations (AIOps) and recently launched AI-driven self-service capabilities to enhance operational efficiency and improve client experiences. Product Support Analyst is responsible for providing support to Epsilon's home grown products. This includes analyzing, triaging, replicating, testing, troubleshooting, provide technical work-around and suggestions to clients, pertaining to Epsilons core product. A Mid-level expertise of RHEL, Oracle DB, SQL, AWS and Shell/Perl scripting, combined with an experience to review java/.net code, very good understanding of networking concepts, ITIL frame work, with excellent stake holder communication and management experience. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Essential Duties and Responsibilities: Ability to analyze, fix and resolve customer issues. Coordinates with various functions within the company to ensure customer requests are handled/routed appropriately and in a timely manner, by owning issues until closure. Good abilities to build relationships and strong Customer focus Serves as customer contact for technical and service related problems Great teammate that is ready to contribute or lead elements of troubleshooting and problem resolution Ability to deal with stressful situations with colleagues and customers Must have the ability to communicate effectively in English language both verbal and written Documenting troubleshooting and problem resolution steps, by determining best course of action. Should be able to understand development code for debugging purposes when needed. Ability to learn and adapt to new technologies based on organization needs Ensure all tickets meet the targets for resolution, critical issue, documentation & completion. Train and mentor team members and perform other duties as assigned. Track and report issues within the CPI (Continuous Product Improvement) process to assure proper resolution to ongoing issues. Create and report product improvement ideas including functional enhancements and supportability improvements. Qualifications Bachelor's Degree in computer or engineering related field (or related field experience). Minimum of 1-5 years related Product support engineering experience preferred, working directly with End-user customers. Support Application running on Java/.net, with the ability to understand the code. Manage and provide advanced support for Databricks clusters and environments Design, develop, and troubleshoot SQL queries, Python/Java scripts, and APIs for data integration and analytics. Collaborate with data engineers, developers, and customers to address technical challenges. Automate workflows and improve processes to enhance operational efficiency. RHEL operating system (certification preferred) A good AWS, Networking and Communication protocol knowledge Experience in data bricks and writing simple to medium complex sql queries Shell/Perl Scripting experience with a good knowledge of API, Webhooks & HTML. Above average knowledge in all phases of systems analysis, the software development process and/or functional engineering principles Should be a self - driven individual and be able to independently handle the assignments. Document support processes, standard methodologies, and resolution steps for recurring issues. Willingness to work in a 24/7 shifts.