2635 Production Support Jobs - Page 31

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : As per Accenture Standard Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and analyze system performance, ensuring that all applications run smoothly and efficiently. You will engage in problem-solving activities, utilizing your expertise to enhance system functionality and user experience, while also documenting your findings and solutions for future reference. Your role will be pivotal in maintaining the integrity and reliability of business operations, making you an essential part of the team dedicated to delivering high-quality support services. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS.- Good To Have Skills: Experience with system performance monitoring tools.- Strong understanding of application support processes and methodologies.- Familiarity with incident management and problem resolution techniques.- Experience in scripting and automation to streamline support tasks. Additional Information:- The candidate should have minimum 7.5 years of experience in IBM z/OS.- This position is based at our Hyderabad office.- As per Accenture Standard is required. Qualification As per Accenture Standard

Lead Business Analyst - ISO 20022/ISO 8583, Swift RTP Overview Real-Time Payments (RTP) is a critical national payment infrastructure across multiple countries and a key pillar of Mastercard s core offering. It enables seamless, instant account-to-account payments and supports the evolving needs of customers, financial institutions, and regulators. RTP drives growth, innovation, and financial inclusion through resilient, scalable, and secure technology. Joining the RTP team means contributing to a foundational layer of the global payments landscape, where your work directly supports seamless digitalisation and the modernization of payment systems worldwide. Role Overview We are seeking a Messaging Expert with ISO 20022 experience to protect the fidelity of our real-time payments (RTP) international product suite and meet customer needs. This specialist role will focus on maintaining and updating Message Implementation Guides (MIGs) using industry-standard messaging tools and practices, ensuring alignment with global messaging standards and regulatory requirements. Working as part of the Product Development function, the expert role will collaborate closely with product managers, architects, and the broader messaging SME community to ensure all artefacts are accurate, scalable, and aligned with Mastercard and industry-wide best practices. You will also have the opportunity to work in product management by gathering, analysing, and documenting business requirements as user stories, and collaborating with development teams to deliver payment solutions. Responsibilities - Develop, maintain, and update Message Implementation Guides (MIGs) for ISO 20022-based payment flows (e.g., credit transfers, returns, request to pay). - Ensure message formats comply with ISO 20022, SWIFT and local/regional scheme rules and regulatory mandates. - Define and manage XML ,JSON schema structures with precision, including schema validation, troubleshooting - Translate business and technical requirements into compliant message formats in collaboration with product, tech, and external stakeholders. - Oversee the end-to-end messaging lifecycle from design through to testing and production support. - Contribute to messaging governance frameworks ensuring clear documentation, auditability, and adherence to standards. - Stay current with emerging standards (e.g., CPMI, scheme updates), tools (e.g., Oxygen XML Editor, XMLSpy), and industry best practices. - Support impact assessments, root cause analysis, and defect resolution related to message implementation. - Participate in agile delivery processes by gathering requirements, writing user stories, and supporting product documentation. - Collaborate with internal SMEs to ensure scalable, high-quality solutions and continuous improvement across the product set. Experiences - >5 years in payments or financial services, with hands-on experience in ISO 20022 messaging and payment standards. - Deep understanding of XML and JSON schema structures, including element and data type definition, validation, and schema lifecycle management. - Experienced in validating schema structures, troubleshooting schema-related issues, ensuring smooth data integration, and manage schema changes end to end - Exposure to scheme or regulatory messaging requirements such as SWIFT CBPR+, domestic ISO migrations, or CPMI principles. - Proven ability to create, review, and maintain Message Implementation Guides (MIGs) or structured message specifications. - Proficiency with industry-standard messaging tools and practices (e.g. Swift MyStandards, GEFEG.FX, schema diff tools, version control systems). - Familiarity with the application of message types in real-time or cross-border payment flows. - Exposure to scheme or regulatory messaging requirements such as SWIFT CBPR+ or domestic ISO migration programs. - Experience working in Agile teams, contributing to user stories, impact assessments, and sprint planning. - Strong analytical skills, attention to detail, and a collaborative approach to working with product, QA, and integration teams. - Excellent communication and documentation skills, with the ability to convey complex message logic clearly to technical and business stakeholders. - Involvement in SAFe Agile development programs.

10+ years of Strong experience in Application Support Prior experience in General Insurance, Reinsurance, Claims, User Journey Strong hands-on experience in SQL, PlSql, Shell Script, CRONTAB Good experience in Java-MicroServices, Power BI, QlickSense Good exp. in Devops, CI/CD-Jenkins, Git Well Versed in managing Production Support including L2, L3 support Good Exposure to ITAL, ITSM, JIRA, Agile Strong communication Flexible to support Weekend for release, deployment Open to work in APAC timezone, Holiday Calander

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure. We work closely with product engineering teams to deliver products into production environments across Azure and AWS. Responsibilities Description The Hosting Team is repsonsible for our production deployments across Azure, AWS, and GCP. This role is specific to our Analytics and Insights platform, which is built and deployed using AWS, Snowflake, and Kubernettes. This role is responsible for the ongoing design, development, and support of the automation platform for delivering the Analytics & Insights product into production. This role performs the following responsibilities Design, develop and operate Infrastructure-as-code automation for Terraform, K8s, Snowflake, and while also executing customer tenant migrations in Analytics and Insights. Manage and optimize K8s clusters and workloads using Argo CD, Flux and Helm. Configure and support dynamic connector configurations. Work with the Product Engineering teams in building out the specifications and provide scalable, reliable platforms for the automation/delivery platform UI Development for internal dashboards and management applications CI/CD pipeline engineering and support Environment support including production support Participate in on-call schedules Qualifications Minimum Qualifications Minimum of 8+ years of relevant and related work experience. Bachelor s degree or equivalent, or equivalent years of relevant work experience. Additional experience may be substitute for an advanced Degree. Advanced knowledge and experience with Kubernettes, Flux, Terraform or equivalent technologies Advance knowledge of AWS services, including EKS, EFS, RDS, ECS, etc Working knowledge of monitoring, logging and alerting tools like Grafana and Prometheus Strong Java, Python, and Git experience Preferred Qualifications Solid understanding of software engineering principals Azure experience a plus EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

Position Summary... Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. What youll do... About the team... International Technology team enables our stores and eCommerce operations across the world. The platforms that we build are used in most of the markets where Walmart has its presence (outside US). What Youll Do... Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide drive value from products we build at Walmart Scale Work in high performing agile team environment - sharing innovative ideas and working collaboratively across teams. Work with talented engineers and product visionaries to contribute to the vision and design of our web and mobile products. Be a product-oriented Full Stack Developer creating and experimenting with new ideas that will engage and excite our customers Own and lead the delivery of products working along with a team of junior developers Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community. Experience performing root cause analysis on applications to answer specific business questions and identify opportunities for improvement. Utilize industry research to improve Sam s technology environment. Our Ideal Candidate You have a deep interest and passion for technology. You love writing and owning codes and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities. Your Qualifications Bachelors Degree or Master s Degree with 12+ years of experience in Computer Science or related field. Deep knowledge of Service Oriented Architecture and experience implementing RESTFUL Web Services. Strong in Java programming and JVM internals (concurrency, multi-threading). Solid design and coding skills in Java and/or Spring framework. Extensive hands-on experience building services using these technologies (Java, J2EE, Spring Boot, Hibernate, JAX). Strong computer science knowledge in algorithms, data structures, database concepts and SQL technologies. Extensive hands-on experience with storage technologies such as Cosmos DB, Elastic Search, Hive, Cassandra, Hadoop and Kafka are good to have. Extensive hands-on experience in Cloud Development experience Good to have experience in HTML5, JavaScript, CSS3, AJAX, GraphQL, React Native, React, Redux, Webpack and Node. Experience in building scalable/highly available distributed systems in production. Understanding of stream processing with knowledge on Kafka. Knowledge of Software Engineering best practices with experience on implementing CI/CD, Log aggregation/Monitoring/alerting for production system. Very good expertise in production support related activities (issue identification, resolution) About Walmart Global Tech . . Flexible, hybrid work . Benefits . Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years experience in software engineering or related area.Option 2: 6 years experience in software engineering or related area. Preferred Qualifications... Master s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years experience in software engineering or related area

Experience: 4-6 years Employment Type: Full-time Job Summary: We are looking for an experienced Full Stack Developer with a strong background in Java-based technologies and frontend frameworks. The ideal candidate will be proficient in Java, Spring Boot, Struts, and capable of working on modern front-end technologies such as AngularJS and React. Experience with MySQL and end-to-end application development is essential. Key Responsibilities: Design, develop, and maintain scalable Java-based web applications using Spring Boot, Struts, and REST APIs. Implement responsive and dynamic front-end components using AngularJS and React.js. Collaborate with UI/UX designers, backend developers, and QA teams to deliver high-quality solutions. Work with MySQL to design and optimize database structures, queries, and performance. Maintain and enhance legacy applications built using Struts and AngularJS. Participate in code reviews, troubleshooting, and production support. Follow Agile methodologies and contribute to sprint planning and retrospectives. Required Skills & Experience: Strong programming experience in Java (8+) Hands-on experience with Spring Boot , Spring MVC , and RESTful web services Good knowledge of Struts Framework (legacy application support) Frontend development experience with AngularJS and React.js Solid understanding of MySQL - queries, joins, optimization Familiarity with version control tools (e.g., Git), CI/CD pipelines, and Agile practices Strong problem-solving skills and attention to detail Excellent communication and team collaboration skill

Bachelor s degree in Mechanical Engineering, Mechatronics, Instrumentation, or a related field. Diploma holders with strong technical experience may also be considered. 1 to 3 years of experience in product design, CAD modeling, or industrial equipment design. Experience in pneumatic or mechanical component design will be an added advantage. Key Responsibilities: Design and develop components such as pneumatic cylinders, valves, and other mechanical systems. Create detailed 2D drawings and 3D models using CAD software (SolidWorks, AutoCAD, etc.). Collaborate with production and R&D teams to ensure designs are functional, manufacturable, and cost-effective. Analyze design feasibility, perform tolerance stack-up, and ensure alignment with application standards. Revise existing designs based on testing, customer feedback, and performance data. Document designs and maintain version control for all technical files and drawings. Coordinate with vendors and internal departments for prototyping and production support. 18,000 to 30,000 per month (based on qualifications, experience, and interview performance). Skills Required: Proficiency in design software such as SolidWorks, AutoCAD, or equivalent. Knowledge of GD&T, manufacturing processes, and material selection.

Employment Type Permanent Closing Date 21 July 2025 11:59pm Job Title Software Engineer Job Summary Focus of the Role As a Software Engineer, you apply broad knowledge and technical know-how in the Software Engineering domain to deliver the following responsibilities: Validate design, build, test and deploy software solutions into production. Support your team to develop innovative software that maintains data/network security management, leveraging set processes to reduce the time between commission and production. Collaborate effectively with your team to translate customer needs into leading-edge software application products, services or systems that meet Telstra s time, cost and quality standards. Seek diverse viewpoints from colleagues in your team, and apply analytical thinking to resolve complex problems that don t have an immediate or tried-and-tested solution. Contribute to continuous improvement initiatives of our systems and processes, apply best practice corporate testing standards and our quality assurance approach to drive improved outcomes (e.g. productivity, customer experience and/or profitability). Apply a continuous learning and development mindset to your work, using tried and tested methodologies but also finding opportunities to experiment to incrementally improve or resolve challenges. Take ownership of your own actions and seek guidance from more experienced engineers in order to support your development and contribute to the delivery of team/mission outcomes. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You ll Do Develop and maintain high-quality software applications using Java 11 &17, Utilize frameworks like Spring Boot, Develop and maintain front-end user interface using NodeJS, Utilizing frameworks like React, NPM Work with docker to containerize services. Work with AWS cloud services, including ECS (Fargate), Lambda, and load balancers, to deploy and manage applications. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes. Collaborate with cross-functional teams to design technical solutions and ensure adherence to Microservice Design patterns and Architecture. Apply expertise in Authentication & Authorization protocols (e.g., JWT,OAuth), including certificate handling and usage to ensure robust application security. Utilize databases such as Postgres, MySQL, and DynamoDB to store and retrieve data efficiently. Demonstrate excellent communication skills to collaborate effectively with team members and stakeholders. Stay updated with new technologies and be eager to learn and incorporate them into projects. Identify and implement improvements to enhance the performance, scalability, and usability of the applications. About You Essential skills 4+ years of hands on development experience with Spring boot &React. Strong coding skills in Java 11 & 17 using spring boot. Strong skills in UI development using React and NodeJS Expert in containerization using Docker. Knowledge of cloud platforms, specifically AWS, and familiarity with serverless technology, service like ECS (Fargate), Lambda, and load balancers. Proficiency in CI/CD practices using GitLab or Bamboo. Familiarity with Microservice Design patterns and Architecture. Expertise in Authentication & Authorization protocols like JWT,OAuth including certificate handling. Experience working with databases such as Postgres, MySQL, and DynamoDB. Should be able to work independently without any supervision in agile environment. Good communication skills and the ability to work well in a team. Willingness to learn new technologies and stay up to date with industry trends Work with development teams and product managers to ideate software solutions. Desirable skills Familiarity with Redux for state management. Knowledge of UI design principles, wireframing, and prototyping, including experience with responsive design. Experience with container Orchestration tools like Kubernetes Experience in Microsoft AD for authentication and authorization. Familiarity with document databases like Amazon Document DB. Job Description Who We Are Focus of the Role As a Software Engineer, you apply broad knowledge and technical know-how in the Software Engineering domain to deliver the following responsibilities: Validate design, build, test and deploy software solutions into production. Support your team to develop innovative software that maintains data/network security management, leveraging set processes to reduce the time between commission and production. Collaborate effectively with your team to translate customer needs into leading-edge software application products, services or systems that meet Telstra s time, cost and quality standards. Seek diverse viewpoints from colleagues in your team, and apply analytical thinking to resolve complex problems that don t have an immediate or tried-and-tested solution. Contribute to continuous improvement initiatives of our systems and processes, apply best practice corporate testing standards and our quality assurance approach to drive improved outcomes (e.g. productivity, customer experience and/or profitability). Apply a continuous learning and development mindset to your work, using tried and tested methodologies but also finding opportunities to experiment to incrementally improve or resolve challenges. Take ownership of your own actions and seek guidance from more experienced engineers in order to support your development and contribute to the delivery of team/mission outcomes. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) What You ll Do Develop and maintain high-quality software applications using Java 11 &17, Utilize frameworks like Spring Boot, Develop and maintain front-end user interface using NodeJS, Utilizing frameworks like React, NPM Work with docker to containerize services. Work with AWS cloud services, including ECS (Fargate), Lambda, and load balancers, to deploy and manage applications. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes. Collaborate with cross-functional teams to design technical solutions and ensure adherence to Microservice Design patterns and Architecture. Apply expertise in Authentication & Authorization protocols (e.g., JWT,OAuth), including certificate handling and usage to ensure robust application security. Utilize databases such as Postgres, MySQL, and DynamoDB to store and retrieve data efficiently. Demonstrate excellent communication skills to collaborate effectively with team members and stakeholders. Stay updated with new technologies and be eager to learn and incorporate them into projects. Identify and implement improvements to enhance the performance, scalability, and usability of the applications. About You Essential skills 4+ years of hands on development experience with Spring boot &React. Strong coding skills in Java 11 & 17 using spring boot. Strong skills in UI development using React and NodeJS Expert in containerization using Docker. Knowledge of cloud platforms, specifically AWS, and familiarity with serverless technology, service like ECS (Fargate), Lambda, and load balancers. Proficiency in CI/CD practices using GitLab or Bamboo. Familiarity with Microservice Design patterns and Architecture. Expertise in Authentication & Authorization protocols like JWT,OAuth including certificate handling. Experience working with databases such as Postgres, MySQL, and DynamoDB. Should be able to work independently without any supervision in agile environment. Good communication skills and the ability to work well in a team. Willingness to learn new technologies and stay up to date with industry trends Work with development teams and product managers to ideate software solutions. Desirable skills Familiarity with Redux for state management. Knowledge of UI design principles, wireframing, and prototyping, including experience with responsive design. Experience with container Orchestration tools like Kubernetes Experience in Microsoft AD for authentication and authorization. Familiarity with document databases like Amazon Document DB. Were amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an A rating. If you want to work for for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au / careers / diversity-equity-and-inclusion / disability-employment

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Implement best practices for software support.- Conduct regular performance evaluations. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems.- Strong understanding of software architecture principles.- Experience in troubleshooting complex software issues.- Knowledge of ITIL framework for service management.- Hands-on experience with incident management tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

This position is for Support Analyst for MFS application who is having minimum 5 years of experience : Capital Markets and Security Services Functional knowledge SQL,PL/SQL & Unix Knowledge. Production Support Experience L1 & L2. Good communicator, fast learner & Team player Attention to detail, disciplined and reliable High motivation and confidence levels Responsibilities Direct Responsibilities Monitoring, Trouble shooting and Supporting the day to day activities Flexible approach to working hours and adhere to the support requirements provided by the lead. Refer and maintain Knowledge base and share experience with support team members. Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover. Contributing Responsibilities Provide front-line primary application support to end users and clients Production support includes covering Morning/afternoon shift and weekend in a rotation basis Adhere to the support standards and guidelines Should learn and follow Service operation, Service Transition and CSI of ITIL processes Should be flexible to cover/extend shifts in emergency situations Technical & Behavioral Competencies Incident Management and resolving support issues within SLA Documenting procedures in wiki Ensure that Application is available for business by keeping impact minimal Health Checks on Application at regular interval Automate regular checks Inform Development team on any potential issues we see and also suggest them of changes when Applicable Shift Hand over to inform incoming team with updated status Work Autonomously by taking ownership Maintain very good working environment and team spirit Team Work Knowledge Sharing Proactive Communication To have a strong Customer Focus in order to provide a professional support service to both internal and external cliental. Escalate issues which cannot be resolved in a timely manner. Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Personal Impact / Ability to influence Decision Making Organizational skills Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to manage a project Ability to develop and adapt a process Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 3 years

The Regulatory Reporting team is ramping up to about 20 members to address the ambitious project of standardizing the activity for APAC region. This long-term project involves the reporting of Balance Sheet, P&L, Capital and a more recent and intense focus on liquidity, especially Basel III LCR requirement. Our team captures reporting requirements from the users located all across APAC, comes up with efficient propositions, implements solution and follows up to guarantee user comfort on the long run. To operate efficiently, the team is constituted of complementing profiles: business analysts understand the logic from the users and develop the reports, data managers are the reference for data sourcing, SMEs develop complex logic components and enhance the solution framework and project managers orchestrate the work and communication on the progress. Collective discussions on the design/strategy and agile approach to project ensure the best compromise between long term robustness and immediate usability of the solution. This position is for the Team Leader/Manager to work on business solutions and contribute on people management Responsibilities Direct Responsibilities Regional Regulatory Reporting Project : Hands on in developing both FE (Angular/Typescript) and BE (SpringBoot/Java) Having good understanding of Database concepts (Oracle) Growth mindset and knowledge of SDLC cycles Experience working with onshore team (would raise key questions/challenges and willingness to learn) Strong communication skill with proactive attitude Organized, Flexible and able to prioritize team success and point out issues and train team on their weakness Strong in writing tests for FE and BE, follows TDD closely Assist in defining platform architectures Design and develop robust, performant software components to support regulatory reporting platform Maintain / build the platform following coding / quality standards and technology strategy of BNPP Assess risk and impact to AS-IS and TO-BE prior implementation Prepare documentation and knowledge sharing to the team Regional Regulatory Reporting Project : Participate in code review & improvements, testing, support To support system testing (e.g. SIT & UAT & STG) To prepare system documentation (e.g. technical/ function spec, user guide) Provide support to resolve production incident System Enhancement & Production Support (secondary responsibility) Provide support to resolve production incident raised by end user or by IT Identify the root cause of the incident by applying sound error tracing technics To help Program Manager by providing expertise on the complexity of proposed design, estimation on workload/timelines for our team as well as other contributors, insight on issues faced and related remediation To provide support to users and APS on incidents and user queries for timely resolution Contributing Responsibilities Engage Regional Stakeholders ensure operational objectives & oversight Establish processes, governance & analysis, work practices to achieve objectives and ensure delivery Review activities & work performed by team members Evaluate, establish & execute controls on the functional & technical processes Team management & development - capacity planning, hiring, work allocation, monitoring, skill evaluation, development, training, coaching Anticipate changes to business processes and demands from stakeholders and events Set-up processes and ensure compliance with OPC, Risk Management, Quality requirements Technical & Behavioral Competencies Knowledge of Functional Banking Experience Technical (Mandatory) FRONT END (Angular/Typescript) BACK END (SpringBoot/Java) ORACLE (Good to have) Technical Apache SPARK Functional Financial Markets Banking Fundamentals Regulatory Reporting Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Organizational skills Ability to synthetize / simplify Client focused Transversal Skills: Ability to manage a project Ability to inspire others & generate people's commitment Ability to develop others & improve their skills Ability to set up relevant performance indicators Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent

The Support Analyst will provides the Monitoring, Support, Investigation, Troubleshooting, Incident Management and Problem Management in multiple technologies and applications. Manages existing systems and subsystems, which applications and business streams rely on, and is responsible for troubleshooting in his/her area of responsibility. Responsibilities Direct Responsibilities As the applications to be supported are Client focused , high professional support service is expected Supporting Application end to end, Managing issue and Incident Monitor and Troubleshoot Communicate with stakeholder to inform, investigate and alert about issue. Skill in creating and maintaining the knowledge base Knowledge in writing/reading scripts (ksh..) Creating Application support/technical documentation Contributing Responsibilities Creating Application support/technical documentation Skill in creating and maintaining KEDB Qualifications - External Technical & Behavioral Competencies Knowledge and experience with HP-UX/LINUX OS Experience with Unix scripting Knowledge and experience with Database ( Sybase , Oracle ) Experience with PL/SQL Knowledge in Java Specific Qualifications (if required) Knowledge of ITIL. Bachelors degree required; advanced degree considered a plus. Minimum 7 and Maximum 10 years financial industry experience Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Creativity & Innovation / Problem solving Communication skills - oral & written Ability to share / pass on knowledge Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop others & improve their skills Analytical Ability Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Please Note We need 1 internal resource with strong technical experience in SQL & Unix .Also have good communication skills.

The ServiceNow Administrator will be responsible for core system configuration, administrating IT service management tool, ServiceNow. In addition, responsibilities will include coordinating, managing and performing technical activities for ServiceNow modules and applications, configuration and implementation, and assisting with production support and maintenance activities as needed.. Responsibilities Direct Responsibilities Ably support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal and CMDB Adheres to existing platform governance process for support and maintenance. Day to day support and maintenance of the ServiceNow platform. Build requested items and task using workflows/flow designer to manage process. Resolve ITSM Production support issues in ServiceNow. Create and configure Business Rules, UI Polices, UI Actions, Client Scripts and ACL's Create and configure Notifications, UI Pages, UI Macros, Script Includes and Formatters Create reports and dashboards as needed. Contributing Responsibilities Training, Mentoring and Coaching user community on the Use of ServiceNow. Monitor Health, usage and overall compliance of ServiceNow and its applications Technical & Behavioral Competencies Strong understanding of the ITIL framework & ITSM best practices Experience with JavaScript, XML, HTML, Single Sign-On technologies. Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production. Strong problem solving, decision-making, and analytical abilities. Ability to analyze technical requirements and translate them into actionable deliverables Specific Qualifications (if required) Bachelor degree or equivalent working experience in computer-related field or equivalent work experience 2-4 years of experience configuring and Administering ServiceNow (latest platform version (DEV, TEST, PROD) Certified ServiceNow Administrator. ITIL v3/v4 Foundation Certification preferred. Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Communication skills - oral & written Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to develop others & improve their skills Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 2 years

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is to render Production support services for the business users across APAC, Europe and America. The position also requires continuous monitoring of applications, Interfaces and other tools. The job objective is to provide to solutions on the day today business. Business Domain is Fund Services and requires complete understanding of the business functions and application nuances. Responsibilities Direct Responsibilities The Candidate will be responsible to: Collaborate with Operation team for queries resolution. Diagnose and troubleshoot system to resolve defects. Manage stakeholders expectation. Queue Management. Understand system architecture and provide long term solutions/permanent fix. Communicating with Global operations IT & fund accounting Support. Be Subject matter expert in areas of Fund accounting. Understand Business requirements document (BRD), Functional Requirement document (FRD) , User acceptance test (UAT) , Basics of project management and Non-regression testing (NRT) Contributing Responsibilities Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines Ability to lead and manage small to medium projects involving efficiency saves or quality improvements. Proficient in Microsoft Office Applications and strong MS Excel skills required. Thorough understanding of all capital market instruments and Fund accounting knowledge. Supervise, Monitor, Control and Co-ordinate all activities in the department. Lead and motivate the employees in the department Queue management. Willingness to work in shift if necessary Technical & Behavioral Competencies Proficient in Capital & Financial markets Exposure of Fund accounting services added advantage Basic knowledge on JIRA, Service Now Mandatory skills: Thorough understanding of ITIL concepts and framework. Specific Qualifications (if required) Willingness to work in Shifts Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Critical thinking Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Ability to develop and adapt a process Ability to develop others & improve their skills Ability to manage / facilitate a meeting, seminar, committee, training Ability to set up relevant performance indicators Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 12 years

Support for the technical IAM Infrastructure (Sailpoint): is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests. Responsibilities Direct Responsibilities Infrastructure Maintenance Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check Check and remediation: exploration errors, Authorization, Servers integration Provisioning check and remediation on servers to meet KPI expectations Infrastructure/ Application availability & monitoring Incident Management: First user contact: Support users in the resolution of incidents (ServiceNow/Email) Incident analysis and resolution Entry point for Expert escalation Contribution to continuous production optimization (curative and preventive) Service Requests management: Support people of end user queries (ServiceNow/Email) Strong hands-on experience on Web and Application servers Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents) Good knowledge on Incident/Change/Problem management process (ServiceNow). Have good knowledge on setting up monitoring of servers through Dynatrace tools Contributing Responsibilities Contribute to the knowledge transfer with Paris OPS teams Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Knowledge of ITIL General IT infrastructure knowledge Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) Particular knowledge and experience with IAM tool: SAILPOINT/ Cyberark - Entreprise Password vault Good written and spoken English French speaking will be appreciated Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Specific Qualifications (if required) Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) SailPoint expertise. LDAP IDM knowledge nice to have Strong interest in Incident Management with analytical and investigative skills Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Ability to collaborate / Teamwork Client focused Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to develop and adapt a process Ability to develop others & improve their skills Education Level: Master Degree or equivalent Experience Level At least 3 years

The ISPL RE APS team is being built to set-up a global Real Estate APS delivery of services in synergy with teams in France & other international sites of Real Estate APS. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment. The ITOps/Production Engineer for the RE APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. Resources will also be responsible for incident, problem & change management. This team will actively co-ordinate & lead together with France team on different transformation levers of Real Estate Production. To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the RE APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: o Ensure the quality of change/incident/problem tickets o Animate Change Approval Board o Communicate the planned changes and the results. o Coordinate and communicate on notable and major incidents. o Lead incident crisis meetings. o Ensure SLAs and processes are met o Report KPIs o Consolidate and animate the Steering Committees for all countries Contributing Responsibilities Ensure the audit and alignment of Production to the IT Group Governance and Target Operating Model by setting up and deploying controls to maintain a high level of quality of the production activities. Ensure the quality of KPIs Centralize Production KPIs and processes Manage Confluence and SharePoint of the Production. Following and managing IG recommendations Managing and ensuring that the production operational activities are documented and referrenced to the group Procedure Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Familiarity with Monitoring tool like Dynatrace Familiarity with database technology is required: Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently and effectively. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: Choose an item. Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

This role is for a ServiceNow Integration Analyst responsible for designing, managing, and maintaining integrations between ServiceNow and external systems. Responsibilities Direct Responsibilities Assess current processes to suggest improvements to business. Design, test, and follow the implementation of APIs and integrations to support business applications Collaborate with business stakeholders to understand requirements and develop solutions that meet their needs Work with development teams to ensure that APIs and integrations are properly integrated into applications Develop and maintain technical documentation for APIs and integrations Troubleshoot and resolve technical issues related to APIs and integrations Collaborate with quality assurance teams to ensure that APIs and integrations meet quality and security standards Stay up-to-date with industry trends and emerging technologies in API and integration development Participate in code reviews and ensure that all solutions are aligned with company standards and best practice Record, track, and report integration performance. Train the production support team for incident management and integration monitoring. Governance of roles to ensure access and revoke are managed. Contributing Responsibilities Technical & Behavioral Competencies Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST). Experience with JavaScript, XML, HTML, Single Sign-On technologies, SQL relational databases Familiarity with Agile framework. Ability to document and troubleshoot errors Specific Qualifications (if required) Bachelor degree or equivalent working experience in computer-related field or equivalent work experience. 3-5 years of experience of working on ServiceNow Integration projects (latest platform version). Certified ServiceNow Administrator certification mandatory. Good to have ServiceNow Certified Application Developer. Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Communication skills - oral & written Attention to detail / rigor Creativity & Innovation / Problem solving Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 3 years

To Work on the support and technical assistance to users using applications in BNPP Scope and also responsible for Project management activities for offshoring initiatives/Tool Deployment Responsibilities Roles and Responsibilities Thorough understanding of accounts payable workflow in application Handling all daily activities of L1 support and being an effective back up for L2 support Involvement in all stages of SDLC during new releases including system testing, user acceptance testing and Non-regression testing. Supporting in updating and execution of Test Cases. Independent player should be able to liaise with different teams to resolve / get dependencies on time. Should be able to foresee issue / risk and intimate the same to team lead / project manager. Good knowledge of support application functionalities for timely resolution of user queries. Propose improvements related to the development and support daily activities. Maintaining and updating process documents. Effective Communication with Stakeholders, End-users, and technical teams. Procedures creation and update in regards of raising incidents Effective communication with all stakeholders/teams. Soft Skills and Additional Requirements: Must be able to work closely with end users , stakeholders and developers Should be flexible to work in shifts (APAC/NAR/EMEA Business hours) Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Technical & Behavioral Competencies Technical Knowledge of Basware/PDAP Admin, Master, Monitor, Readsoft (Xbound management, verify, verification), Thin Client and Tymetrix (Optional) , Ivalua. Knowledge of accounts payable invoice processing workflow Knowledge of SAP for accounts payable (optional) Project Management Strong keys Reactivity & Ability to understand requirements, problems and situations and to draw out logical conclusions. Effective Communication, Rigor, Method, Autonomy, Patience. Strong Communication (Written / Oral) Ability to define and challenge processes Ability to manage stakeholder / business lines in governance meetings Build Documentation / SOPs from scratch Excel Proficiency (with knowledge of excel / Macro Preferably) Handling all daily activities of L1 support and being an effective back up for L2 support. Good knowledge of support application functionalities for timely resolution of user queries is expected. Involvement in all stages of SDLC during new releases including system testing, user acceptance testing and Non-regression testing. Supporting in updating and execution of Test Cases. Specific Qualifications (if required) Qualifications Years Of Exp: 6+Years Any graduate/ Post Graduate Language English mandatory Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Attention to detail / rigor Transversal Skills: Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage a project Analytical Ability Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 3 years

The main responsibility of Production ITG - APS organization is to provide applications production support services. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Production Support team member for the Production ITG - APS team will be primarily responsible for following activities: Application/Infra Incident Management Application/Infra Request Fulfilment Application/Infra Change Implementation Application/Infra Monitoring Application/Infra Automation Functional application support The team is also expected to work closely with their Paris and AMER regions colleagues. Responsibilities Direct Responsibilities Providing technical and functional support: Providing technical and functional support Managing incidents within the scope Guaranteeing the eradication of problems . Participating in the definition of the technical solution Integrating the production and infrastructure requirements in the scoping and in the product backlog Ensuring the upskilling of the Product/Project team on application production best practices Ensuring the provision of Production and infrastructure resources by facilitating the deployment of solutions Liaising with Production Support Applications to implement monitoring and facilitate service supervision Contributing to maintaining the services in operational condition Contributing to the continuous improvement of Production (Automation, performance improvement, etc.) Implementing monitoring and supervise the applications technical and functional components: Implementing the system and parameters used to monitor its scope Monitoring the smooth implementation of processing according to the production plan Checking the functional and technical quality of the interfaces / transfers between applications Monitoring the condition of the applications technical components Ensure that the application meets its functional requirements and operates as intended Checking the proper running of application backups and restoration Orchestrating and managing the various releases within his/her scope Creating and enriching the application document framework Maintaining operating procedures Create Automation through Gitlab, Ansible, DAIR Create and Deploy updates for Obsolescence, patches Contributing Responsibilities Contributing to the processes belonging to the activity, observing requirements and carrying out the necessary remediation Contributing to the construction of production dashboards and undertaking the actions defined for improving the service Contribute to continuous improvement actions Technical & Behavioral Competencies Primary skillsets (mandatory): Proficient in ITIL Operation Methodology with strong analytical skills and Proven work experience. Operation Excellence on Redhat Linux, Windows servers Vulnerability remediation for LINUX servers and Windows servers Knowledge on configuration management, monitoring, continuous Integration tools on UNIX and windows platforms; Ansible tools setup Automation of deployment, customization, upgrades and monitoring through DevOps tools Strong English communication skills. Secondary skill sets (good to have): Experience in providing 24x7 support for critical servers, Availability, Performance, Monitoring, Incident response, Preparation, Change management and Capacity management Experience working with ServiceNow Ticket Tool Self-starter with a proactive approach and a problem-solving mindset, capable of working on multiple projects simultaneously and meeting tight deadlines. Experience with Kubernetes and containers. Proven working Experience with the Technology below: Configuration management tools: Ansible, Gitlab CI , DAIR Script: Shell Monitoring: Dynatrace Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Ability to deliver / Results driven Ability to share / pass on knowledge Transversal Skills: Ability to understand, explain and support change Ability to set up relevant performance indicators Analytical Ability Ability to develop others & improve their skills Education Level: Master Degree or equivalent

Within BNP Paribas, RISK group is responsible for calculating & providing Market and Credit Risk to traders, market and risk analysts. We are looking for a Support Analyst to provide enterprise level technical & business support to our users located globally. You will analyze all available sources of information, as well as liaising with colleagues to obtain technical & business knowledge in order to ensure quick resolution to run the business functions. The main objective is to consistently deliver high quality client services to Risk Systems users by combining industrial operational processes with sound risk knowledge. The team is responsible to ensure the correct risks are available in timely manner and to provide functional provision of the risk system to the users on a daily basis. Responsibilities Direct Responsibilities Has good skills with Support and Deployment tools (Splunk, Geneos etc) Be able to automate using various tool and scripts (Python, Shell etc) Experience with java for System Capacity Management and Issue Investigation Some working Knowledge of Dev Ops Tools. Understand the Business Functionality and Enable Technical investigations and Solutions for the Functional issue raised. Leadership in Issue Resolution and interaction with Stakeholders. End to end follow-up and communication on issues impacting users & service delivery. Working closely with development teams and functional experts and provide expert advice on emerging trends and issues affecting delivery of business services. Maintain quality of deliverables to keep the key KPI and trends in check. Plan and perform of application/infrastructure releases and configuration changes. SLE and Delivery completions for daily Propose and Implement Service improvements that may be in progress service Improvement. Interact with internal teams and external 3rd party vendors to trouble shoot and resolve Loading and Calculation issues. Provide input to the implementation, backup and roll-back plans. Be able to grow technically and functionally to manage the loading and system as part of the team. Understanding of the flow & overall business in investment banking Ensuring the timely provision of other risk measures. Ensuring users of the system receive the agreed level of service. Appropriate and timely communication with all stakeholders Help technical Development of team. Individual Contributor to help improve the teams technically, through knowledge sharing. Successful candidate is expected to perform the above tasks in collaboration and agreement with the team leaders, project leads and other development staff, and where necessary with the Business Analysts, Application Production and Infrastructure teams. Technical & Behavioral Competencies Technical Qualification Minimum 7 years experience in hands-on application support Experience with working in an ITIL environment Ability to multi-task, work under pressure & tight deadlines Self-motivated and highly professional with ability to lead and take ownership and responsibility. Team player with strong interpersonal, oral and written communication skills. Hands-on experience in Unix/Linux systems and Shell or Python scripting. Hands-on experience in SQL - Sybase. Experience of Java for Capacity management. Understanding of Dev Ops tools Knowledge of Capital Market or Market Risk and Credit Risk would be an added advantage. Non-Technical Qualifications Excellent communication both verbal and written. Excellent problem-solving and logical thinking. Team player Process-oriented Innovation/Out-of-the-box thinking. Specific Qualifications (if required) B.E / B. tech or equivalent Preferred Certifications / Affiliations: FRM certifications would be a plus. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Adaptability Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent

Ensure the supervision of the infrastructures and business applications of the BNP Paribas Fortis Group. The Fortis control room operates in 24x7, Distributed and Mainframe platforms for level 1 activities (alerting/incident/requests) Control room / first level support activities consist of: Monitoring the availability of infrastructure services and applications, Applying the instructions and/or instructions referenced Resolving and/or escalating detected issues to ensure availability of core IT infrastructure and applications Participation in DRP exercises Responsibilities Direct Responsibilities Alert management (based on AINOI): Take into account the alerts Arbitrate alerts by human correlation / acknowledgment and/or Incident creation Create incident ticket Incident Management (ServiceNow, group platform): Execute the instruction, Intervention, resolve and/or assign the Incident to the correct group Document the ticket Apply the instructions (CREMA, instruction and/or operating mode). Management of action requests (ServiceNow, Group platform): Fulfill requests on the fly or at a fixed time Participate in the realization of requested tasks (through mail or snow) Contributing Responsibilities Contribute to improving the quality of service by proposing improvements Help build team spirit and integrate into BNP Paribas culture Contribute to keeping the documentation up to date and expand the knowledge base Technical & Behavioral Competencies DISTRIBUTED VSPHERE Powercycle Virtual Machines IDRAC Powercycle Physical Machines WINDOWS Stop/Start services Reboot machines LINUX / AIX activities: Script launch File move Change file owner JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status HMC Deactivate/Activate LPARs Load LPARs MAINFRAME TPX General knowledge on how to navigate the mainframe ZOS CONTROL-M Job/chain relaunch Mount jobs/chains to plan Get Sysout (CA-view) Add or Bypass conditions Force ok jobs Find dataset creation history JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status MAINFRAME CONSOLE Stop jobs / Cancel jobs / Force jobs Shutdown LPARs Give replies to jobs/shouts HMC Deactivate/Activate LPARs Load LPARs AS400 Start Close of Business process Restart jobs Find job output Find open reply TICKETTING Be familiar with ServiceNow Know how to reassign & close incidents Know how to find and resolve tasks Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Ability to synthetize / simplify Communication skills - oral & written Transversal Skills: Analytical Ability Ability to set up relevant performance indicators Ability to develop and leverage networks Ability to develop others & improve their skills Education Level: Master Degree or equivalent

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Manufacturing Engineering L2 Automation Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work in a dynamic environment. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead and mentor junior team members.- Collaborate with cross-functional teams to drive project success. Professional & Technical Skills: - Must To Have Skills: Proficiency in Manufacturing Engineering L2 Automation.- Strong understanding of automation processes in manufacturing.- Experience in designing and implementing automation solutions.- Knowledge of PLC programming and control systems.- Hands-on experience with robotics and industrial automation systems. Additional Information:- The candidate should have a minimum of 15 years of experience in Manufacturing Engineering L2 Automation.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Workday Studio Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Candidate should have good experience in core integration studio Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for system stability.- Conduct regular performance evaluations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Studio, Candidate should have good experience in core integration studio.- Strong understanding of system architecture.- Experience in troubleshooting and resolving technical issues.- Knowledge of ITIL framework.- Ability to work under pressure and meet deadlines. Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Studio.- This position is based at our Bengaluru office.- A Candidate should have good experience in core integration studio is required. Qualification Candidate should have good experience in core integration studio

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of service delivery processes, all while maintaining a focus on customer satisfaction and operational excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to drive improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong understanding of incident management processes and best practices.- Experience with ticketing systems and service management tools.- Ability to analyze and resolve technical issues efficiently.- Familiarity with ITIL framework and service delivery methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Hi Candidates, We are hiring for Support Analyst- based on Unix/Linux Skills- SQL, Shell Scripting, Unix/Linux, L2 support, Banking Domain Exp- 3+ years Location- Banking JD Must have: - Good working knowledge in Linux & Windows environment with troubleshooting & administration experience Good Working knowledge on database such as Oracle DB / Microsoft SQL Server Hands on Scripting knowledge & experience on any language Shell scripting/ Python Generic knowledge on application firewalls, load balancers, networking principles, DMZ, network security Good knowledge on ITSM and Application production support tools & protocols Hands on knowledge on Monitoring Tools like Dynatrace/Geneos or others Hands on knowledge on Scheduling Tools like Autosys/Cron Work experience in the Banking, Financial Services and Insurance (BFSI) Interested one share resume on singh.nikita@kiya.ai