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2.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Req ID: 324892 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now, We are currently seeking a L1 Cloud Engineer to join our team in Bangalore, Karn?taka (IN-KA), India (IN), Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principles with focus on Azure, Cloud administration, maintenance, and troubleshooting experience, Monitor cloud and infrastructure services to ensure uninterrupted operations, Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues, Respond to alerts and incidents, escalating to higher-level support as necessary, Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs, Request additional information from clients, when necessary, to accurately diagnose and resolve issues, Acknowledge and analyse client emails to identify and understand issues Provide clear guidance and relevant information to resolve first-level issues, Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution, Well experienced in handling incident, service requests, change requests, Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+ years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group, which invests over $3 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata NTT DATA endeavors to make https://us nttdata accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us nttdata /en/contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For our EEO Policy Statement, please click here If you'd like more information on your EEO rights under the law, please click here For Pay Transparency information, please click here , Show
Posted 4 days ago
1.0 - 4.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Job title Informatica Production Support Position Description The associate will be responsible for support management of Informatica suite applications, Provide a description of what the position does within your group/department Key Responsibilities And Accountabilities Key responsibilities include but not limited to provide basic operation support management like Incident handling, request fulfillment, application batch monitoring, abend resolutions and critical business SLA adherence etc, Collaborate with various application / business / infrastructure groups to troubleshoot application issues Perform functionality and impact analysis for any new project / enhancement / upgrades Perform bug fix / minor enhancements on demand Support Management o Incident management Request fulfillment File Monitoring & Adhoc processing Process Management o Define Best Practices Support Audits and Mitigation plans A description of the main activities to be undertaken by the employee, Be as specific as possible, making sure that you include all the main functions of the job, Try to limit these to less than 15; if necessary, group individual tasks into main area of responsibilities Goals Associate will be responsible to ensure Data Warehouse availability, meeting business SLA and minor bug fixes/enhancements to ensure application stability Architectural consultation, estimations for upgrades & migration Contribute for MassMutual transformation initiatives, Provide an outline of what the primary objective are for this role within the organization, Show
Posted 4 days ago
2.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Req ID: 324895 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now, We are currently seeking a L1 Cloud Engineer to join our team in Bangalore, Karn?taka (IN-KA), India (IN), Cloud Platform / Infrastructure Engineer Grade 6 Job Description At NTT DATA, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here, Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principles with focus on Azure, Cloud administration, maintenance, and troubleshooting experience, Monitor cloud and infrastructure services to ensure uninterrupted operations, Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues, Respond to alerts and incidents, escalating to higher-level support as necessary, Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs, Request additional information from clients, when necessary, to accurately diagnose and resolve issues, Acknowledge and analyse client emails to identify and understand issues Provide clear guidance and relevant information to resolve first-level issues, Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution, Well experienced in handling incident, service requests, change requests, Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+ years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group, which invests over $3 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata NTT DATA endeavors to make https://us nttdata accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us nttdata /en/contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For our EEO Policy Statement, please click here If you'd like more information on your EEO rights under the law, please click here For Pay Transparency information, please click here , Show
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Mechanical Engineer with over 8 years of experience in New Product Development, Conceptual Design, and Engineering Calculations, you will be responsible for designing and developing industrial machinery and equipment for various industries such as Printing, Packaging, Converting, Textile, and Paper. Your expertise in SolidWorks, EPDM, and Infor XA applications will be crucial in releasing detailed drawings and Bills of Materials according to client standards. Your role will involve working on new product development, design modifications of existing machines, engineering calculations, concept development, and detailed design. You will also participate in testing, safety reviews, installation, commissioning, and troubleshooting with customers. Your experience in DFMEA for risk assessments and knowledge of the latest industry developments will be essential. To excel in this role, you must hold a Bachelor's degree in Mechanical Engineering and have a strong background in Industrial Machineries and Equipment, particularly in Printing, Packaging, and Converting Machines. Proficiency in mechanical engineering design principles, manufacturing processes, and engineering calculations is required. Your technical skills should include expertise in selecting commercial components, handling large assemblies in SolidWorks, understanding the operation of industrial machinery, and material selection based on functional requirements. Experience in FEA using SolidWorks simulation and knowledge of Metric and Imperial Design Standards will be advantageous. As part of the team at Barry-Wehmiller, you will have the opportunity to work in a collaborative and innovative environment where your contributions will make a visible impact. The company values personal and professional growth, offering a culture that emphasizes autonomy, ownership, and flexibility. You will have the chance to work on impactful projects, collaborate with talented peers, and be part of a global team that prioritizes operational excellence. If you are ready to bring your expertise to a high-impact and future-focused environment, Barry-Wehmiller welcomes your application. Join us in leveraging the power of business to build a better world and make a difference through innovative solutions and people-centric leadership.,
Posted 4 days ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
You are an experienced Senior Production Support professional with 6-9 years of experience in Production Support. Your role involves working with deployment tools such as JBoss, Tomcat, and Apache, as well as hands-on experience with SQL queries. You should also have knowledge of monitoring tools like Site 24x7 and Idera, and be proficient in ticketing tools such as Jira and Freshdesk. Your responsibilities include Incident Management, Change Management, and Problem Management. You will need to have hands-on experience with Windows and Linux, application support, and knowledge of deployment installations. Monitoring processes and software changes that impact production support, communicating project information to the production support staff, and raising production support issues to the project team are also part of your duties. As a Senior Production Support, you will prioritize workload, provide timely and accurate resolutions, and perform production support activities within specified SLAs. You will be responsible for resolving escalated tickets daily, acting as a liaison between business and technical leads, and ensuring timely issue resolution. Additionally, you will coordinate with the Application Development Team to ensure testing is completed successfully for deployment. Desirable experience in the BFSI sector, particularly with LoanIQ, is considered an added advantage for this role. NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, they have experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally and is part of the NTT Group, investing over $3.6 billion annually in R&D to help organizations and society confidently transition into the digital future. Visit us at us.nttdata.com.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
The role of a Network Operations Center (NOC) Engineer at BT Radianz is critical in ensuring the stability, performance, and relevance of the Radianz Platform. Reporting to the Senior Manager of Customer Success and Enablement, you will be responsible for monitoring and resolving network faults, guaranteeing superior platform stability, performance, and product assurance confidence in the Radianz brand. Your primary focus will be on developing and delivering superior restoration services, frameworks, tools, standards, and technologies to foster a culture of continuous improvement. You will manage partners, suppliers, and internal teams to uphold world-class operational standards, supported by comprehensive management KPIs. In this role, you will oversee Network Delivery, Incident Management, and MACD processes, as well as support various other Radianz portfolio items. Collaboration with support teams will be essential to drive targeted improvements in design and delivery towers. Your responsibilities will extend to accelerating revenue opportunities by providing subject matter expertise for Sales and Delivery initiatives. Additionally, adherence to BT Security Policies, ensuring compliance with ISO 27001 Controls, and maintaining documented procedures will be paramount. Key Responsibilities: - Ensuring operational availability and aggressive assurance of the multi-platformed LOB in the Financial Vertical. - Developing and optimizing tools, frameworks, and processes to support high-performance platforms for real-time exchange trading engines. - Handling internal escalations and ensuring timely resolution of incidents impacting tools. - Creating Customer Forums and feedback mechanisms to drive platform developments. - Architecting, deploying, and managing hosting and client networking infrastructure. - Configuring and managing various networking hardware and security devices. - Managing security logs, compliancy with BT SEC standards, and reviewing router access-lists and FW rule base. - Participating in on-call rotation for off-hour network escalations. - Maintaining network documentation, creating support procedures, and managing hosting client relationships. - Reviewing Change Requests for network security risks, managing network enterprise tools, and implementing audits. - Supporting client installations, vulnerability patching, OS upgrade procedures, site resiliency, and recovery solutions. - Conducting capacity planning, automating administration tasks, and providing proactive monitoring services. - Performing other duties as assigned by management. Skills Required: - Strong understanding of Capital Markets and their technology challenges. - Technical expertise in BT Radianz platforms and ecosystem, along with technology innovation and automation. - Ability to manage end-to-end customer experience, technology life cycles, and business strategies. - Bachelor's Degree and 5 years of related work experience. - Cisco Certified (CCNA, CCNP) with experience in load balancing architectures, security management, and networking protocols. - Production support experience in financial Networking environments. - Excellent communication, multitasking, and project management skills. Experience Expected: - Extensive knowledge of Radianz Portfolio, Global Capital Markets, and market data evolution. - Reporting on system performance and capacity, following through on design requirements, and delivering key systems. - Service-oriented mindset, creating training programs and support matrices. - Understanding of portfolio technologies, risk identification, and service delivery models. - Proficiency in analyzing industry trends and influencing stakeholder requirements. - Mastery of incident and conflict management, fiscal prudence, and budget management skills. Location: Level 2, Eureka Towers, Mindspace, Mumbai, India.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Flexcube retail banking production support specialist, you will be responsible for providing support in various areas such as branch operations, host systems, API integrations, and batch processing. Your expertise in these areas will be crucial in ensuring the smooth functioning of the retail banking operations. You will be expected to troubleshoot and resolve any issues that may arise in the Flexcube retail banking system, including but not limited to branch-related problems, host system errors, API connectivity issues, and batch job failures. Your experience in handling such issues will be essential in maintaining high levels of system availability and performance. Additionally, you will be required to work closely with the development team to implement any necessary changes or enhancements to the Flexcube system. Your input and support will be valuable in ensuring that the system meets the evolving needs of the organization and its customers. The ideal candidate for this role will have a strong background in Flexcube retail banking production support and a deep understanding of branch operations, host systems, API integrations, and batch processing. Excellent problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment are also key requirements for this position.,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You are a strategic thinker passionate about driving solutions. You have found the right team. As an Issues Management (iTake) Analyst, you will be required to thoroughly evaluate information, engage, and communicate issues to help remediate and resolve business and production problems efficiently and effectively. In support of incident management and problem management functions, you will work closely with other resolver groups as needed to mitigate client impacts and operate within defined SLAs. This entails extensive research, resolution and root cause analysis of issues which can be associated with our distributed technologies, user interfaces or client specific configurations. Issue resolution requires collaboration between various business and technology teams and you are responsible for ensuring resolution of all assigned issues as well as communication to applicable stakeholders. You will be responsible for technical analysis and troubleshooting across multiple platforms, supporting production, merchants, and other resolver groups. Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved. Effectively communicate root cause analysis of issues to internal and external stakeholders as directed. Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities. Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components. Ensures Quality Reviews completed within established timelines. Coordinate and facilitate meetings/emails to review validation anomalies and trends. Actively evaluate risk items and evidence compliance with key controls. Provide detailed result reporting to management and stakeholders for all quality related activities. Required qualifications, Skills and Capabilities: - Excellent communication skills, organizational skills and time management skills. - At least 3+ years experience in a customer or Client Facing related role. - Ability to work independently with minimal supervision as well as collaborate within a group. - Experience with incident management, production support and problem management processes. - At least a bachelor's degree or above.,
Posted 5 days ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
This job is with Kyndryl, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Senior Mainframe Application Developer and become a catalyst for innovation and transformation. In this role, you&aposll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you&aposll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer&aposs unique needs. As a trusted advisor, you&aposll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you&aposll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you&aposll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance. Primary Responsibilities For all job and application failures during a shift, document issues and resolution steps Create technical documentation for programs and jobs, including written documents and flowcharts Development work, as assigned Unit testing, as assigned Production installs, as assigned Troubleshoot online CICS applications Manipulate database data for testing purposes Modify reporting programs based on business requirements Modify batch schedule based on business requirements Monitor inbox for requests and alerts from the business. Support UAT and Production batch from start to end Investigate and resolve failures, providing correction instructions to Operations Drawing upon your exceptional analytical prowess, you&aposll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers' application modernization endeavors, you&aposll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs. Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You&aposll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets. In this fast-paced environment, you&aposll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you&aposre a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You&aposre good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you&aposre open and borderless - naturally inclusive in how you work with others. Required Technical And Professional Experience Bachelor&aposs degree in computer science, Information Technology, or a related field (or equivalent work/practical experience). 3-5 years of programming experience in healthcare applications. Working hours for this position requires working United States Eastern Time hours, Monday through Friday, from 8:00 AM to 5:00 PM ET (05:30 PM to 2:30 AM IST). Employees work exclusively from the office. This position requires in-person attendance at the Kyndryl office located in Bangalore East Taluk, Bengaluru. Remote work is not an option due to client contractual obligations. The employee will be part of a 24x7 on-call support rotation. They will be required to be available outside of regular working hours, including evenings, weekends, and holidays, to respond to urgent issues or incidents. This responsibility will be shared with other team members, ensuring continuous support coverage. The employee may be required to troubleshoot, resolve, or escalate critical problems and ensure minimal disruption to services during United States off-hours. Proficiency in COBOL programming in an IBM z/OS mainframe environment. Expertise in Job Control Language (JCL). Knowledge of mainframe technologies, including CICS, VSAM, and CA-Datacom. Production Support experience, including batch and online support, break-fix support and permanent fixes in production. Familiarity using mainframe tools, including TSO, ISPF, SDSF. Development lifecycle experience, from Developing to System Test to UAT to Production. Familiarity with software development methodologies (Agile, Waterfall). Preferred Technical And Professional Experience 3-5 years of programming experience in healthcare applications. CA Solve (or equivalent Incident Management system). CA Jobtrac (or equivalent Job Scheduler tool). Endeavor (or equivalent Software Configuration Management tool) Transfer protocol (e.g. NDM/FTP/SFTP). Being You Diversity is a whole lot more than what we look like or where we come from, it&aposs how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we&aposre not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That&aposs the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked &aposHow Did You Hear About Us' during the application process, select &aposEmployee Referral' and enter your contact&aposs Kyndryl email address. Show more Show less
Posted 5 days ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
NTT DATA is seeking an ERP Senior Specialist to join their team in Chennai, Tamil Nadu, India. As an OIPA Developer, you will collaborate with various teams to review and maintain business and technical requirements for the OIPA system. Your responsibilities will include performing gap analysis, developing technical configurations, conducting code reviews, and troubleshooting integration issues. Key Responsibilities: - Evaluate specifications for existing business requirements and processes - Collaborate with stakeholders to provide solutions - Review design documentation and participate in design reviews - Develop complex OIPA transactions and processes - Troubleshoot logical queries, calculations, and reporting - Create technical configuration and SOP documents - Perform code reviews, migrations, and smoke testing - Understand OIPA database schema and relational objects - Review daily activity error reports and address failures - Troubleshoot REST or SOAP services for integration issues - Provide support for entity-based logical modeling and data optimization - Collaborate with cross-functional teams to align business intent with system behavior - Build SQL statements for application data related issues Required Skills: - Strong knowledge of insurance life and health products - 4+ years of hands-on configuration experience with OIPA V10 or V11 - Familiarity with Oracle SOA and BPM - Experience in OIPA interface configuration - Proficiency in OIPA application and configuration - Ability to work from 1 PM to 11 PM IST - Background in life insurance and production support - Excellent communication and problem-solving skills Education: - Bachelor's degree in Actuarial Science, Math, Statistics, Finance, Computer Science, or equivalent About NTT DATA: NTT DATA is a global innovator in business and technology services, serving Fortune Global 100 clients. They offer diverse expertise in over 50 countries and provide services including consulting, data and artificial intelligence, industry solutions, and digital infrastructure. As a part of the NTT Group, they invest in R&D to help organizations and society move confidently into the digital future. If you are a committed candidate with a background in life insurance and production support, and possess the required skills and qualifications, we encourage you to apply to be a part of NTT DATA's dynamic team in Chennai, India.,
Posted 5 days ago
2.0 - 4.0 years
5 - 8 Lacs
Chennai
Hybrid
Job Title : Application Support Engineer Location State : Tamil Nadu Location City : Chennai Experience Required : 2 to 4 Year(s) CTC Range : 5 to 8 LPA Shift: 24/7 Work Mode: Hybrid Position Type: Contract Openings: 1 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: A technology company specializing in solutions for diverse industries, including construction, agriculture, transportation, and geospatial. Their offerings include hardware and software solutions utilizing advanced technologies such as GPS, sensors, and communication tools to enhance efficiency and productivity. The products encompass precision technology for agriculture, construction project management tools, fleet management solutions, and geospatial software. With a global presence, the company has become a leader in applying technology to address complex challenges across various sectors, contributing to advancements in precision and productivity. About The Job: Hiring for Application Support Engineer. Essential Job Functions: Key Requirements: Strong product knowledge Ability to troubleshoot customer queries Excellent communication skills (both verbal and written) Proficient in email writing Willingness to work in rotational shifts, including night shifts Good knowledge of SQL should be able to write basic queries Familiarity with Jira and Salesforce is a plus MongoDB/ NoSQL is not required. Qualifications: Any Graduate How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Posted 5 days ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Hybrid
Hi, We are looking for Production Support. 5 to 7 yrs exp with L1 / L2 Production Support • Knowledge of SQL, PLSQL, Unix script (say 5/10) • Very good spoken and written communication • Good Attitude and willing to learn • Should have interacted / worked directly with clients (expected to join calls with stakeholders in UK & provide updates) • Need to be based out of Bangalore and expected to work from office 2-3 days a week • Will need to work on shifts when needed (provide outside office hours oncall support) • Working knowledge with tools like Jira & Confluence ( Good To have )
Posted 5 days ago
4.0 - 9.0 years
5 - 10 Lacs
Bengaluru
Hybrid
What impact you can make: You will be at the forefront of innovation, contributing to our Centers of Excellence (CoEs) across areas like GenAI, Now assist automation, and platform strategy. If you're excited about shaping the future of ServiceNow and driving transformative solutions Role: ServiceNow SME Location: Pune, Mumbai, Bangalore, Chennai Role and Responsibilities: Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment. Lead all upgrade projects to ensure minimal impact to existing operations while enabling new features. Defines coding standards for the platform and integrations best practices, as required. Reviews all changes to the platform at a design level initially and then at the code level as part of the Change control process to ensure standards have been followed for development and any adverse impact for production move is avoided. Very good documentation skills Required Skills and Experience: Provides expertise, management, leadership, and oversight for architecture, design, and implementation of ServiceNow solutions including new applications, modules, integrations etc. 4+ years of experience with ServiceNow. Set standards for the ServiceNow instance governance related to best practices for defining configurations vs customizations, update set migration, cloning of environments, management of groups/users and data management. 8+ years of experience developing and implementing ITSM/ITIL processes and solutions from ServiceNow, HP, BMC, CA etc. 10+ years of professional services/consulting experience 4+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendors tool products 5. Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert ITIL v3 or v4 Foundation Certificate Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits Hybrid work culture.
Posted 5 days ago
7.0 - 11.0 years
15 - 20 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Extend Microsoft Dynamics 365 and Power Platform with Plug-Ins and Custom Workflow Activities using Microsoft C#. Extend Microsoft Dynamics 365 and Power Platform with JavaScript and WebAPI. Assist on optimizing DevOps processes, e. g. CI/CD Pipelines, etc. Develop using GitHub and GitHub Co-Pilot. Assist with Testing Automation and Manual Testing Document User Stories, Acceptance criteria and use Agile methodology Communicate with people and stakeholders at different levels Work under pressure and manage own time, ability to work on own or as part of a team and take ownership of development and support tasks assigned to ultimate resolution. Requirements Proven experience in configuring and customizing Microsoft Dynamics 365 CE and Power Platform (Power Apps, Power Automate and Power BI). Be able to give examples and articulate business benefits. Proven Extensive experience in extending Dynamics 365 with Plug-Ins using C#. Be able to give examples and articulate business benefits. Proven experience in extending Dynamics 365 with JavaScript and WebAPI. Be able to give examples and articulate business benefits. Proven Experience with Microsoft Azure DevOps, creating pipelines, formal release procedures and CI/CD Knowledge of Testing lifecycle and proven experience in unit testing, and system testing (manual and automated) Relevant work experience of Agile (e. g. Scrum, Sprints, Kanban, etc. ) Able to articulate complex ideas in presentations and demos to different levels of the business, excellent communication and interpersonal skills Experience of Production Support processes and procedures The successful candidate will also meet the following requirements: (Good to have Requirements) Exposure to and knowledge of Financial Services Ability to work with diverse and geographically dispersed business/IT Teams Ability to prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing environment and effectively co-ordinate delivery of services involving elements delivered by other internal/external teams Strong leadership and management ability, motivating and mentoring colleagues Strong process implementation and management skills, experience of using IT systems & reporting tools Ability to multi-task efficiently and as part of a Global virtual team across multiple regions. Knowledge of Project Management Familiarity with Incident / Problem / Change and Release Management procedures. .
Posted 5 days ago
1.0 - 4.0 years
3 - 6 Lacs
Noida
Work from Office
We are looking for a highly skilled and experienced professional to join our team as an L1 OCP Monitoring & Support Operations specialist. The ideal candidate will have a strong background in IT Services & Consulting, with excellent monitoring and support operations skills. Roles and Responsibility Monitor and analyze system performance to identify areas for improvement. Provide technical support and troubleshoot complex issues. Collaborate with cross-functional teams to resolve operational problems. Develop and implement process improvements to increase efficiency. Ensure compliance with industry standards and best practices. Participate in on-call rotations for 24/7 support. Job Requirements Strong understanding of monitoring and support operations principles. Excellent problem-solving and analytical skills. Ability to work effectively in a fast-paced environment. Strong communication and collaboration skills. Experience with IT services and consulting projects. Familiarity with industry-standard tools and technologies.
Posted 5 days ago
1.0 - 3.0 years
0 - 2 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Hi Candidate, Opening for Application Support Experience: 1 years to 4 years Position: Permanent Location: (CBD Belapur) Job description Essential Duties and Responsibilities: • Ensuring the best customer experience by providing superior level of customer service and maximum availability at all times • Log all incidents, service requests and problems, accurately following the practices defined for each process, including updates to existing tickets • Diagnose, prioritize, troubleshoot and resolve incidents where possible, or escalate where necessary, within Service Levels, following pre-defined processes accurately. • Timely and accurate documentation of work performed, to the standard required and using the systems, processes and/or methods specified. • Meet or exceed all internal KPIs • Ability to effectively communicate and build relationships with customers • Provide a high level of technical and operational support to customers, both external and internal • Familiar with MS Office. • Strong problem solving, priority setting, and collaboration skills. • Excellent communication skills, with neutral accent. • Excellent written communication skills with email etiquettes. Education/Qualifications Requirements: Bsc IT, B.Tech or Graduation in any field. Language Skills: Fluent English & Communication must. Technical/Key Skills: Strong customer service orientation. Willing to work in Rotational Shift. Good problem-solving skills. Adaptability to changing work environment and technologies Interested Candidate Apply on vishakha.gangurde@kiya.ai. Regards Vishakha Gangurde
Posted 5 days ago
3.0 - 8.0 years
16 - 20 Lacs
Pune
Work from Office
About The Role : Job Title:Workday Prism Analytics and Reporting Consultant HR IT Corporate TitleAssociateLocation:Pune, India Role Description Focuses on HR Data and Workday Domain (Prism and Reporting). Requires understanding of HR data transformation using WD Prism, Reporting, and Core WD HCM modules. Manages technical resources, solution financials, staff development, and ensures quality deliverables across HR IT projects. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your Key Responsibilities Develop a strong understanding of user reporting needs and recommend implementation strategies using Workday tools. Design, develop, and tune data visualization tools and reports aligned with business requirements. Create and configure metadata objects. Collaborate with ETL developers on report design strategies and application analysts to identify source data systems. Recommend innovative reporting solutions based on cost, effectiveness, and data availability. Solve technical and business challenges, communicating solutions effectively. Build prototypes for demonstrations to stakeholders and senior leaders. Provide Subject Matter Expert (SME) support for troubleshooting, Production Support, and BI-driven problem-solving. Supervise and lead staff as needed. Manage security setup/maintenance for data visualization tools and coordinate with central security teams. Develop project timelines, documentation, and training materials. Offer post-implementation support and process fine-tuning. Maintain communication with management and users during development cycles. Coordinate user activities to ensure data and system integrity. Your skills and experience Design, build, and maintain data pipelines/transformations in Workday Prism Analytics. Translate business requirements into scalable Prism solutions. Optimize Prism workloads for performance and efficiency. Integrate data from diverse sources into Workday Prism with accuracy. Develop ETL processes for reporting and analytics. Build reports, dashboards, and analytics using Workday tools. Deliver actionable insights and ad hoc analyses as needed. Collaborate with HR, Finance, IT, and other teams to address data needs. Train users to maximize Prism Analytics adoption. Ensure compliance with data governance policies. Stay updated on Workday Prism features and industry trends. Identify and implement process improvements. Strong experience in WD Dashboards, Discovery Boards, Reporting, and tools like Tableau. Developing forecasting models and knowledge of mathematical modeling/regression analysis (preferred). Strong stakeholder management and cross-functional collaboration. How well support you . . . .
Posted 5 days ago
12.0 - 17.0 years
25 - 30 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of SR. ASSOCIATE DIRECTOR In this role, you will: Working closely with various stakeholders located in different places in the world, Reviewing, designing, and re-engineering processes with new technologies to improve performance, Designing and driving the implementation of service offerings, capability uplifts and process improvements, Evaluating, developing and applying appropriate tools to analyse the architecture, Participate in validating data, development, implementation, testing activities, Perform data analysis of key problem areas to assist in root cause analysis and data reconciliations to identify data anomalies, Contributing productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals Drive the engineering excellence by automation, observability, SRE and toil reduction Requirements Minimum 12+ years of experience in Production engineering. Should have minimum 5+ years of experience in Payment s domain. Should have experience in Finastra payments products like Finastras Fusion Global PAYplus (GPP) Experience in managing critical Incident management and related ITIL process. Experience in Real Time Payments systems are added advantage. Experience of high frequency change, specifically adoption, engineering, and execution of automated CICD pipelines understanding of Unix and Shell scripting Proven triage capability under pressure, able to make strong priority judgement at runtime balancing contending demands, Strong understanding of technology layers in application landscape, storage, OS, network, database, application Demonstrable, excellent, spoken & written communication skills across global organization. Technically inquisitive with progressive interest in modern engineering disciplines and techniques Understanding of customers needs and delivering excellent customer service. Experience in Agile/ DevOps environment and in assisting in production support. Ability to lead technical conversations with various technical support groups. Experience of managing a wide spectrum of stakeholders and show ability to manage upwards. Experience in managing the technical team. Should be flexible to work with Global team in follow the sun (FTS) model. Strong experience in monitoring tools like AppDynamics, Splunk, Dynatrace, Grafana and OpenTelemetry (OTel). .
Posted 5 days ago
1.0 - 6.0 years
6 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Product Success Engineer/ Application Support - Software Support to join our team at AQM Technologies Pvt Ltd, located in Mumbai - HQ. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize product requirements. Develop and implement software solutions to meet customer needs and improve product success. Provide technical support and training to customers on the use of our software products. Analyze customer feedback and suggest improvements to enhance product satisfaction. Work closely with the development team to resolve issues and improve overall product quality. Develop and maintain documentation of software applications and user manuals. Job Requirements Strong understanding of software development principles and methodologies. Excellent communication and problem-solving skills. Ability to work effectively in a team environment and collaborate with stakeholders. Strong analytical and troubleshooting skills. Experience with software testing and quality assurance. Familiarity with industry-standard software development tools and technologies.
Posted 5 days ago
2.0 - 5.0 years
6 - 10 Lacs
Noida
Work from Office
Looking for a skilled Senior Technical Consultant to join our team at Forward Eye Technologies, with expertise in SAP BTP Module. The ideal candidate will have a strong background in technical consulting and excellent problem-solving skills. As a Senior Technical Consultant, you will play a key role in driving business growth and delivering high-quality solutions to our clients. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP BTP solutions that meet client needs. Provide technical leadership and guidance on SAP BTP best practices and architecture. Develop and maintain complex technical documentation for SAP BTP projects. Troubleshoot and resolve technical issues related to SAP BTP implementation. Conduct training sessions for clients on SAP BTP features and functionality. Stay up-to-date with the latest trends and developments in SAP BTP technology. Job Requirements Strong understanding of SAP BTP module and its applications. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Experience working with clients across various industries. Strong knowledge of technical consulting principles and methodologies.
Posted 5 days ago
2.0 - 4.0 years
3 - 7 Lacs
Noida
Work from Office
Get to Know Us: CG Infinity, Inc. is a software consulting firm that was founded in 1998. We offer solutions that are tailored to the needs of each individual client that we work with instead of offering standard, run-of-the-mill solutions to everyone. We work closely with our clients throughout the entire process and offer solutions for a myriad of challenges. Our Culture: Our people-first approach to technology offers best-in-class service and success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI. Summary of Position: As an SAP Functional Consultant, you will be responsible for providing consulting expertise in SAP functional implementation, process improvement and re-engineering. What You ll Be Doing: Requirement Gathering : Collaborating with stakeholders to understand business processes, challenges, and objectives. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. Solution Design : Translating business requirements into SAP solutions. This includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Implementation : Leading or supporting the implementation of SAP modules, ensuring smooth transition and minimal disruption to business operations. This may involve data migration, system integration, and user training. Testing : Conducting rigorous testing to validate the functionality and integrity of SAP solutions. This includes unit testing, integration testing, and user acceptance testing to identify and rectify any issues. Support and Maintenance: Providing ongoing support to end-users, troubleshooting issues, and implementing enhancements or updates to optimize system performance and usability. Core SAP Skills SAP MM (Materials Management): Expertise in procurement, inventory management, and integration with other SAP module. Source to Contract (S2C) and Procure to Pay (P2P): Comprehensive understanding of procurement and supplier lifecycle processes. SAP Concur and SAP Ariba Integrations: Experience integrating SAP systems with Concur (travel and expense) and Ariba (procurement and supplier collaboration. SAP Service Master set up and SAP Budgeting configurations Technical Skills SAP BTP (Business Technology Platform): Development and extension of SAP applications, integration capabilities, and Python for custom development (secondary skill) SAP GUI Configuration: Especially for systems running on SAP HANA SAP Fiori: Front-end development using tile-based user interfaces, UX design and customization Java or Python Development: For custom backend services or integration scenarios within the SAP ecosystem. (good to have experience) Additional Capabilities Custom Development: Building tailored solutions using SAP BTP and integrating with external platforms Cross-functional Expertise: Bridging technical and functional domains to deliver end-to-end SAP solutions Stakeholder Communication: Strong ability to communicate and engage effectively with stakeholders across business and technical teams Valid B1/ H1 visa Soft Other Skills: Excellent Communication skills (MUST Have) Strong analytical and problem-solving skills Ability to work effectively independently and/or as part of a team Must be a Team Player with a Positive attitude. Good grasping and learning abilities Perks: 5 days work week Competitive salary Flexible timings
Posted 5 days ago
10.0 - 11.0 years
25 - 27 Lacs
Bengaluru
Work from Office
Job Description: Job Title: Production Support Engineer Corporate Title: AVP Location: Pune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Control and drive innovation and excellence in the wider team, mentoring junior staff to be the best they can be and leading by example Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 8+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelor s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal external) Basic Risk Management - Basic Technical Competencies: Experienced Business Continuity/Disaster Recovery Experienced Operational Management Experienced How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.
Posted 5 days ago
10.0 - 12.0 years
16 - 18 Lacs
Pune
Work from Office
Job Description: Job Title: Production Support Engineer - Associate Location: Pune, India Corporate Title: Associate Role Description You will be part of HR IT Production support Services group. We are performing 16/5 support for HR related systems from pune office. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 16/5 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Service Operations experience within a global operations context 5+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Experience of end-to-end Level 2,3 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Service now.) GCP knowledge will be plus point How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 5 days ago
5.0 - 10.0 years
25 - 30 Lacs
Chennai
Work from Office
Job Purpose Design and develop innovative mobile software solutions to meet the functional requirements of products developed by Trimble. Utilize established architectural patterns such as MVVM, and lead development efforts using Xamarin, MAUI, and C# across both iOS and Android platforms. Ensure performance, scalability, and maintainability of applications. Follow Agile development methodologies while collaborating closely with cross-functional teams. You will be responsible for the end-to-end delivery of mobile modules and features, including design, implementation, testing, integration, and production support. Provide technical guidance to the team, ensure high code quality, and actively contribute to system architecture and process improvements. Primary Responsibilities Understand high-level product requirements and translate them into robust mobile architecture and design. Lead the development of cross-platform mobile applications using Xamarin and .NET MAUI, with clean, maintainable C# code. Develop user interfaces using MVVM patterns and third-party libraries such as SyncFusion. Drive the migration of legacy Xamarin projects to .NET MAUI. Build and integrate authentication flows using OAuth. Apply design best practices and use libraries such as Prism to organize code into testable, reusable components. Participate in Agile ceremonies and work closely with Product Owners, UX, and QA teams to refine requirements and deliver solutions on time. Conduct unit and integration testing; implement CI/CD best practices and ensure smooth deployment pipelines. Review peer code for quality and maintainability and mentor junior developers. Create and maintain technical documentation including architecture diagrams and API specs. Support existing mobile applications and handle production incidents and fixes. Collaborate across teams and stakeholders to define mobile strategy and ensure alignment with product goals. Be contemporary by exploring new mobile frameworks and emerging technologies to improve team efficiency and product quality. Skills and Background 5+ years of experience in mobile development with strong proficiency in C# Proven experience with Xamarin (Forms/Native) and hands-on migration to .NET MAUI Strong understanding of MVVM design pattern and experience using Prism framework Experience developing for both iOS and Android platforms Familiar with mobile-specific authentication flows , including OAuth2.0 Hands-on experience with third-party UI controls , especially SyncFusion Understanding of Agile methodologies , version control (Git), and DevOps best practices Experience with RESTful APIs and ASP.NET Core MVC backend integration Strong analytical and debugging skills; ability to trace issues across client and backend layers Exposure to CI/CD processes for mobile apps and familiarity with App Store/Play Store deployments Experience leading and mentoring a team of developers is a plus Strong communication and collaboration skills Work Experience 5 8 years of relevant experience in mobile application development Must have led or played a key technical role in at least one full lifecycle mobile project Experience working in a Tier-1 or Tier-2 product company or equivalent consulting setup Experience working in cross-functional and cross-cultural teams Minimum Required Qualification Bachelor s or Master s degree in Computer Science, Information Technology, or related fields from a Tier-1 or Tier-2 institution. Reporting The individual selected for this role will report to a Technical Project Manager, Engineering Manager, or another designated leader within the division. About Trimble Dedicated to the world s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information, visit: www.trimble.com Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to ensure our people are seen, heard, and welcomed and most importantly, that they know they belong, no matter who they are or where they come from.
Posted 5 days ago
15.0 - 20.0 years
37 - 45 Lacs
Bengaluru
Work from Office
Job Description: Job Title: Technical Program Manager , VP Location: Bangalore, India Role Description We are seeking a dynamic and results-oriented Senior Program Portfolio Manager with a strong background in AI, data management, agile delivery, and tool-based tracking (Jira, Confluence, etc.). This hybrid role combines the strategic oversight of a Portfolio Manager, the execution rigor of a Program Manager, and the technical understanding of AI and data systems. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Program Portfolio Management Own and drive strategic programs across multiple teams, aligning with business goals and tech strategy. Oversee and manage the delivery of complex, cross-functional initiatives. Maintain and evolve portfolio dashboards, roadmaps, and delivery pipelines. AI Data Integration Partner with AI/ML and data teams to define delivery milestones and drive execution. Ensure delivery practices support the unique needs of AI experimentation and productionalization. Agile Delivery Process Improvement Implement Agile frameworks (Scrum, SAFe, Kanban) tailored to team needs. Drive continuous improvement in velocity, quality, and team performance Jira Metrics Reporting Design and maintain Jira dashboards for sprint health, epic burndown, and throughput. Automate reporting and derive actionable insights from Jira/Confluence data. Stakeholder Communication Create and deliver regular updates on status, risks, and opportunities. Translate technical progress into business impact. Risk Issue Management Proactively identify delivery risks and maintain mitigation plans. Track and manage dependencies across portfolios. Success will be measured through the following KPIs: Sprint Velocity Consistency Measured per team per sprint. Goal: Stable or improving velocity over time. Predictability / Delivery Accuracy % of committed vs. completed story points per sprint/PI. Goal: 80-90% predictability. Cycle Time / Lead Time Average time taken from ticket creation to completion. Goal: Continuous reduction/improvement. Defect Density Escaped Defects Defects per sprint/release; production issues post-release. Goal: Low and decreasing over time. Team Health and Engagement Based on regular Agile health checks or team surveys. Goal: High engagement, psychological safety, and continuous improvement. Epic / Feature Burndown Rate % completion of large initiatives over a time horizon. Goal: Smooth burn curve, no long tails Blocked Time / Impediment Resolution Rate Time issues stay blocked and time taken to resolve them. Goal: Reduce average block time. Release Frequency Number of releases per month or quarter. Goal: Increase release cadence with stability. Stakeholder Satisfaction (NPS or Feedback Scores) Feedback from business owners, tech leads, and sponsors. Goal: High satisfaction score and improved perception of delivery. Jira Hygiene Process Compliance % of tickets updated on time, with clear acceptance criteria and estimates. Goal: >90% ticket quality Your skills and experience 15+ years experience in program or portfolio management within tech, data, or AI product teams. Should have lead 5+ Squads/Scrum team as a program manager. Expert in Jira, Confluence, and Agile reporting. Certified in Agile (Scrum Master, SAFe, or equivalent) or PMP. Bachelors degree in Computer Science, Engineering, Data Science, or a related field How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
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