2635 Production Support Jobs - Page 22

: Software Engineer supporting Cignas Provider Technology organization. Responsibilities: Design and implement the software in for provider experience group on various initiatives. Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models. Develop, code, and unit test with variety of cloud services and infrastructure code using Terraform, build ETL using Python / PySpark and testing automation pipeline. Participate in peer code reviews. Develop reusable infrastructure code for commonly occurring work across multiple processes and services. Participate in planning and technical design discussions with other developers, managers, and architects to meet application requirements and performance goals. Manage the Pipeline using JENKINS to move the application to higher environments such as System Testing, User Acceptance Testing, Release Testing, and Users Training environments. Contribute to production support to resolve application production issues. Follow the guidelines of Cloud COE and other teams for production deployment and maintenance activities for all applications running in AWS. Manage the application demos to business users and Product Owners regularly in Sprint and PI demos. Work with Business users and Product Owners to understand business requirements. Participate in Program Increment (PI) planning and user stories grooming with Scrum masters, developers, QA Analysts, and product owners. Participate in daily stand-up meetings to provide daily work status updates to the Scrum master and product owner, following Agile Methodology. Write Structured Query Language ( SQL ) stored procedures and SQL queries for create, read, update, and delete (CRUD) operations for database. Write and maintain technical and design documents. Understand best practices for using the Guarantee Management tools and applications. Required Skills: Excellent debugging, analytical, and problem-solving skills. Excellent communication skills. Required Experience & Education: Bachelors in computer science or related field, or equivalent relevant work experience and technical knowledge. 3-5 years of total related experience. Experience in Full Stack Python / PySpark Developer and Hands-on experience on AWS Cloud Services.. Hands on Experience in AWS Cloud Development. Experience in CI/CD tools such as AWS CloudFormation, Jenkins, Conduits, GitHub. Experience in Microservice Architecture. Exposure to SOLID, Architectural Patterns, Development Best Practices. Experience in Unit Testing automation, Test Driven Development, and use of mocking frameworks. Experience working in Agile/Scrum teams. Hands on experience in infrastructure as a code in a Terraform. Desired Experience: Experience building in Event Driven Architecture a plus. Security Engineering or Knowledge of AWS IAM Principles a plus Kafka knowledge a plus. NoSQL Solutions a plus. Good to have Databricks experience Application development is also needed Experienced in software development in Java and open source tech stack. Strong and Proficient in React or NodeJS client-side languages and frameworks

In this Service Now development role, you will provide hands-on software engineering and system architecture leadership for the Enterprise. Developing and maintaining our alert rules, flows, and inbound data flows to conform with industry best practices ensuring timely response to the events in our environment. The Evernorth \u2120 Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions this includes technology\\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical. This is a hands-on position with visibility to the highest levels of Evernorth \u2120 management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques. Responsibilities The Infrastructure Engineering Advisor role for the Machine Intelligence Engineering team will be responsible for day-to-day operational support of incidents and requests related to the following enterprise information technologies: Service Now, Various Monitoring including but not limited to Dynatrace, New Relic, Splunk, Aternity etc.. The person in this role will work closely with our Operations counterparts to maintain and support the infrastructures needed to keep our monitoring highly available and secure for our internal Cigna colleagues. To ensure the success of the entire team, the Infrastructure Engineering Advisor will need to collaborate with teams across the organization to resolve technology issues and assist with enterprise projects. Other key responsibilities include: Provide architecture, engineering and administration within Service Now Open and review support cases with vendors to resolve minor and major product related issues Document production support issues/procedures/tasks Proactively monitor and manage our supported products and technologies to ensure availability, security, and agility for the Enterprise Participate in 24/7 on-call support escalations when needed, including weekends and holidays with the expectation of responding to all applicable EOCC managed incidents Assist with the development of automated processes for repeatable work completed by the team Qualifications Required Skills: Bachelor degree in Computer Science, Information Systems, Engineering, or equivalent experience. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing/negotiation skills. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with most of the following technologies- JavaScript, Python, API development Familiarity with agile methodology Required Experience & Education: 11-13 years of experience Bachelor degree or better preferred Service Now Administration and Development Extensive experience with Service Now Eventing, Alerting, and Incident Modules Ability to develop alert rules and flows within ServiceNow Coordinate and support all ServiceNow event management plugin and release upgrades Implement integration solutions for event and incident management in ServiceNow. Ability to participate in simultaneous projects and prioritize time effectively Ability to convey complex concepts to individuals of varying technical backgrounds Excellent verbal and written communication skills Excellent customer service and troubleshooting skills Honesty, Integrity and Courage Desired Experience: Service Now Reporting Ability to think strategically, analyse and interpret market and consumer information. Intense curiosity, high intellectual and analytical horsepower, passionate pursuit of analytics driven insights Location & Hours of Work Hybrid US Eastern 9:00 AM 5:00 PM

In this role, you will provide hands-on software engineering and production support for one of our enterprise Finance Technology teams. You will be working on enterprise financial and accounting systems critical to the operational success of Evernorth Health Services, US Employer, and International business segments within The Cigna Group. The focus of the work will be to ensure the operational stability of our Tableau & Oracle BI Analytics application suite. This is a hands-on position with visibility to the highest levels of Finance Technology management who are motivated to see the successful results of our efforts. The role focuses on enabling Cignas financial transformation to the cloud using the latest technologies and development techniques within the Oracle cloud infrastructure stack, including Software as a Service (SaaS) and Platform as a Service (PaaS) capabilities. Responsibilities Architecting the Tableau Finance Reporting project solution. Architecting BI Automation, deployment and migration using DevOps tools. Perform proof-of-concepts and create simulations to prove out solutions. Design the Functional specifications for technology production support and project teams. Participate in coding, unit testing, debugging and delivering reporting applications. Design, develop and maintain Tableau dashboards and visualization to support business decision-making. Create, publish and maintain the corporate information architecture and a roadmap for its future development. Interpret complex data sets, identity trends and generate actionable insights to address business challenges. Monitor and provide technical optimize suggestion for Tableau dashboard performance for scalability and efficiency. Stay updated on Tableau product features and best practices. Qualifications Required Skills: Strong written and verbal communication skills with the ability to interact with all levels of the organization. Expertise in data models, data flows and data visualizations concepts. Knowledge about On-premises to Cloud data migration and vice versa. Expertise in most of the following technologies- Tableau, Microsoft Power BI, ETL Tools. Experience in Cloud Tools like Redshift, Glue, PostgreSQL. Expertise in agile methodology including SCRUM team leadership. Required Experience & Education: 5-8 Years of Experience Experience with vendor management in an onshore/offshore model. Proven Architect with design, and development of large-scale enterprise reporting application solutions. College degree (Bachelor) in related technical/business areas or equivalent work experience. Desired Experience: Expertise in reporting, ETL and cloud products. Expertise in Insurance and health care domain. Leading and mentoring the team members. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Hyderabad Innovation Hub In-Office 11:30AM 8:30 PM IST

The HIH - Application Development Lead Analyst Legal & Corporate Technology Services will be responsible for the design, development, unit testing, and production support of software in support of custom client implementations, vendor hosted applications and other technology assets in the Legal, Compliance, and Government Affairs space as well as in the Corporate Services application space. The Application Development Sr Specialist may code new or modified programs and/or integrate purchased solutions. But the role has strong emphasis on production support and maintenance activities, addressing the production needs of Business users. The candidate will document, test, implement and provide on-going support for specific applications. Candidate with the ability to analyze issues and work with team members and across organizations to determine root cause and implement solutions, while promoting best practices for operational readiness. Effective communication and collaboration skills. Ability to coordinate with internal and external resources as necessary to isolate and troubleshoot application and infrastructure issues. Manage internal escalations and resolutions and invoke escalation procedures appropriately. Work with technology teams and business users to understand the business, technical and infrastructure needs. May coordinate with managers to plan and integrate solutions across technologies. Responsibilities Design, Configuration & customization Provide comprehensive consultation to business unit and IT management and staff at the highest technical level on all phases of application delivery and processes for diverse development platforms, computing environments with an emphasis on hosted vendor packages, distributed systems, and client server implementation Research and evaluate alternative solutions and recommends the most efficient and cost-effective application. Works closely with client and IT management and staff to identify application development solutions Participate in the design, definition, planning, development, and implementation of and projects conforming to Cigna Software Development Best Practices Responsible for Design and coding of customized/configurable Vendor Software/code Provide systems analysis support for custom and vendor implementations to ensure third party development meets Cignas framework and security standards User Support & Issue Resolution Be a team contributor in triaging technical and functional issues, w/ daily monitoring of the support ticket queues Participate in regression Checkouts adhoc and planned (including accessing the database to verify actual results) Manages and drives resolutions for high priority production support issues, ensuring that all delivery and production changes meet stakeholder expectations Create, co-ordinate and track resolution of user stories required for fixing tickets. Ad hoc data research Monitoring Jobs and reacting to job issues Responsible for release management activities associated with moving code into production Release checkout procedures Build and maintain positive relationships with technology teams and key business partners Closely collaborate with vendor resources to deliver on service level agreements Documentation & Continuous Improvement Contribute to technical documentation creation and maintenance to support knowledge transfer among team members Partner with our delivery organization to drive production best practices, opportunities for improvement Develop subject matter expertise for end-to-end application integration points Competencies / Skills Demonstrated knowledge of systems development life cycle and project management life cycle required Basic programming and database knowledge to analyze production issues (.NET, JavaScript, SQL) Strong analytical and problem-solving skills Good communication skills SQL Server (Oracle is a plus) Java, JavaScript, JSP, HTML all a plus but not required Qualifications: Bachelors Degree and/or combined years of related work experience 6 or more years work experience in IT In depth knowledge of software development life cycle Experience in vendor management and hosted solutions Knowledge of the Legal, Compliance, Government Affairs or Corporate Services environment is a plus Knowledge of IBM Open Pages is a plus Business Process Re-engineering (BPR) experience is ideal Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

We are seeking an outstanding software engineer to join our development team in Mumbai office. You will work on data-centric analytical applications with a focus on data access components, providing data infrastructure to other components in the platform, develop scalable high-performance multi-threaded components, develop unit testing, assist with production deployments and post-production support. Your Key Responsibilities We are looking for a software engineer who understands the complexity of building foundational data abstraction layers that sit at the intersection of raw data and complex financial analytics. The ideal candidate brings experience in designing and building platform services, is comfortable with data modeling across multi-asset domains, and is passionate about engineering excellence. In this role, you will be an active contributor to a globally distributed team responsible for abstracting and delivering business-critical data to clients and internal analytics layers. You will work on a mix of strategic initiatives (e.g., unified data interfaces, metadata-driven architecture) and tactical work (e.g., enhancements, issue triage) that directly impact production platforms. You ll participate in design reviews, contribute to coding and testing, and drive implementation of best practices across service boundaries and data pipelines. You ll also work closely with product managers, platform teams, and operations stakeholders to align priorities and deliver business value. Your skills and experience that will help you excel BSc in Computer Science or equivalent degree in Engineering, Mathematics, or a related field. 9 12 years of experience building distributed systems and platform services, preferably in financial services or analytics. Proven expertise with Java, including experience writing scalable, efficient, and testable code. Practical experience working with JVM internals, profiling tools, garbage collection tuning, and performance optimization. Excellent knowledge of data structures, algorithms, concurrency, and memory optimization techniques. Prior exposure to risk or performance attribution systems, or deep experience with financial data modeling across asset classes. Familiarity with Kubernetes, Docker, Azure, Helm, Terraform is a strong plus. Strong interpersonal and communication skills with the ability to work in a globally distributed team. Attention to detail and a pragmatic approach to balancing quality, performance, and delivery timelines. About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose to power better investment decisions. You ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations. Key Responsibilities Revenue Recognition & Compliance Support ASC 606/IFRS 15 revenue recognition principles in production systems Troubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations Resolve issues with Revenue Deferrals, Revenue Allocations, and Adjustments Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting Assist with Deferred Revenue and Unbilled Revenue Accruals processing Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Receivables & Invoicing Support Troubleshoot Customer Invoicing, Credit Memos, and Adjustments Support AutoInvoice for importing transactions from external systems Resolve issues with Receipts Processing (Manual & Automatic), Lockbox, and Payment Matching Maintain Collections, Aging Reports, and Dunning Processes Ensure accurate Tax Calculation on AR Transactions, including integration with Vertex or Oracle Tax Intercompany Process Support Maintain Intercompany Revenue Recognition and Transfer Pricing Rules Support Intercompany Invoicing between business units using Oracle Cloud Intercompany Ensure Intercompany Netting of payables and receivables using Oracle Cloud Payables (AP) and Oracle Cloud Receivables (AR) Troubleshoot Intercompany Balancing Rules and Eliminations for accurate financial reporting Accounting & Period Close Support Reconcile AR Subledger with General Ledger (GL) Support period-end revenue recognition and receivables close processes Validate revenue and intercompany accounting follows IFRS, GAAP, and tax requirements Technical Support Write and debug SQL queries for revenue contracts, AR transactions, intercompany transactions, and payment applications Troubleshoot AutoInvoice errors, revenue allocations, and discrepancies in accounting entries Support Revenue Management integrations with Supply Chain Financial Orchestration, Order Management, Projects, Contracts, and Intercompany Debug Receivables and Payables integrations with Billing Tax Engines, and Oracle Cloud Intercompany Work with REST/SOAP APIs for importing revenue contracts, invoices, intercompany transactions, and payments Support FBDI/ADFdi to load bulk revenue, AR, and intercompany transactions Identify and resolve slow AutoAccounting, Intercompany Processing, and Revenue Recognition Jobs Optimize large transaction processing for high-volume intercompany environments Compliance, Audit & Reporting Support tax audits on revenue transactions, intercompany transactions, and customer payments Assist with SOX Audits, ensuring approvals, controls, and documentation are maintained Prepare Revenue Recognition Reports, Deferred Revenue Reports, Intercompany Netting Reports, and Receivables Aging Reports Operational Support Utilize Oracle Support (MOS - My Oracle Support) Create and manage Service Requests (SRs) for revenue, intercompany, and AR-related issues Access Oracle Knowledge Base, Release Notes, and Patches regularly Test and coordinate testing for quarterly Oracle Cloud updates Validate changes in Revenue Recognition Rules, Intercompany Rules, SSP, and AutoInvoice configurations before deployment Assist finance, accounting, and tax teams with revenue, intercompany, and AR-related queries Document SOPs for Revenue Processing, Intercompany Netting, Invoice Adjustments, and Collections handling Required Qualifications Strong understanding of ASC 606/IFRS 15 revenue recognition principles 5+ Experience with Oracle Cloud Revenue Management, Receivables, and Intercompany modules Knowledge of AutoInvoice, Payment Processing, and Collections functionality Proficiency in SQL and data analysis for troubleshooting financial issues Experience with FBDI/ADFdi for data imports and updates - Understanding of period close processes for revenue and receivables Familiarity with SOX compliance requirements for revenue processes Experience troubleshooting integrations between financial modules Strong problem-solving skills for complex accounting issues Ability to document technical solutions and support end-users effectively This position requires a blend of revenue recognition expertise and technical troubleshooting skills to maintain critical financial systems and ensure compliance with accounting standards.

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module. Job description: Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH) Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support Perform API integration testing, configuring Oracle PDH application components Deliver post-production support/hypercare service Create custom reports using Oracle tools Perform Root cause analysis on recurring issues Execute Agile data migration processes Conduct quarterly configuration and patch validations/testing Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues Perform initial assessment and customization component failures Coordinate post-production support/Hypercare requests Triage issues related to custom reports using oracle tools Manage incidents tickets for Agile data migration challenges Track and prioritize quarterly configuration and patch validations/testing requests Requirements: 5+ experience with Oracle Cloud PLM solutions Strong understanding of product lifecycle management principles Proficiency in Oracle PDH application configurations Knowledge of API integration and testing methodologies (patch testing) Experience with custom reports development using oracle tools Background in Agile data migration techniques Ability to validate and test system configuration and patches Excellent troubleshooting and problem solving skills Strong communication abilities with both technical and business stakeholders

Acies is looking for Product Support Specialist-Callisto to join our dynamic team and embark on a rewarding career journey Provide technical support and troubleshooting for software and hardware issues. Assist customers with product setup and configuration. Document and track support requests and resolutions. Conduct training sessions for end-users on technical topics. Collaborate with other technical teams to resolve complex issues.

The Technical Support Senior Analyst role will join our production support team responsible for supporting a portfolio of applications, databases and services. Responsible for the oversight of day-to-day activities of the production and lower environments. The Production Support team provides several services for International Health (IH) including: Application Support 24/7 Production Support Monitoring, batch support and optimization, defect identification and remediation Configuration updates, data fixes, ad-hoc reporting requests Release Management Change Management Collaborate across multiple interconnected teams to provide quick resolution to customer impacting incidents. The successful candidate must have an appetite to own the day-to-day delivery against Service Level Agreements (SLA) and provide a high level of customer satisfaction. The motivation to drive change towards modernization and automation across the teamprocesses and practices. The role will be responsible for working with business and IT Partners across the company to manage the services and provide technical support to the IT and business teams. The primary focus of this role will be working with an emerging support team based in CignaCHSI location in India and providing services to the International Health Americas business. Must be comfortable dealing IT control processes taking ownership of the controls for the applications and supporting the production release process. This role requires a good balance between providing technical guidance/ analysis, resolving technical and data related task, and ensuing solution(s) align with Cigna best practices ways of working to exceed SLAs. Working with our development teams closely understanding and managing the release process. Following and improving our governance processes. Candidate profile Cigna is specifically looking for a dynamic, seasoned, experienced Technical Senior Analyst with Java,,SQL Server & Unix experience. An IT professional with strong skills in Service Delivery, Application Management & Support processes. Insurance or financial services background would be a strong advantage. Integrated applications understand where application sits in wider Architecture Must have confidence to quickly learn the technical and functional aspects of a complex service. Ability to communicate with technical and operations (non-technical) team member Behaviors Self-Motivated Problem Solver Autonomous Process Minded Ambitious Continuous Improvement Driven Skills and Experience Candidates must have strong experience in the following areas: Strong stakeholder relationship and communication skills Incident Management Skills Proven track record in day to day production support Knowledge of automation MS SQL Server SSIS Packages Windows & Unix / Linux Basic Java Perform in-depth data and systems analysis Application Integrations and ETL Strong analytical and troubleshooting skills Incident Management Skills Advantages in having experience in the following areas: ServiceNow Dynatrace & Splunk Confluence Jira Application Integrations TOAD/SQL Navigator

[{"Salary":"20" , "Remote_Job":false , "Posting_Title":"Calypso Developer" , "Is_Locked":false , "City":"Bangalore North","Industry":"IT Services","Job_Description":" Job title: Calypso Developer Experience: 5+ years Skills: Troubleshooting complex issues within Calypso, Strong knowledge of IR/CR , Derivatives, TRS, FX, Fixed Income ,Production support, batch processing, and job monitoring Location: Bangalore Key Responsibilities: Troubleshoot and resolve complex issues within the Calypso trading platform . Provide production support , including incident management, issue resolution, and performance tuning. Monitor and manage batch processing and job scheduling tasks. Collaborate with business users and cross-functional teams to understand requirements and deliver scalable solutions. Analyze and support integration and configuration within the Calypso platform. Ensure system reliability, stability, and performance through regular maintenance and optimization. Required Skills: 5+ years of experience as a Calypso Developer or Support Engineer . Strong hands-on experience in troubleshooting Calypso issues . Solid understanding of financial instruments: IR/CR Derivatives, Total Return Swaps (TRS), FX, and Fixed Income . Proficiency in batch job monitoring and scheduling tools. Strong problem-solving skills and the ability to work in a fast-paced, production support environment. Preferred Skills: Experience working with Calypso APIs, workflows, and messaging . Familiarity with Unix/Linux environments and SQL . Excellent communication and stakeholder management skills.

Design and develop our next generation of RESTful APIs and Event driven services in a distributed environment. Be hands-on in the design and development of robust solutions to hard problems, while considering scale, security, reliability, and cost Support other product delivery partners in the successful build, test, and release of solutions. Work with distributed requirements and technical stakeholders to complete shared design and development. Support the full software lifecycle of design, development, testing, and support for technical delivery. Works with both onsite (Scrum Master, Product, QA and Developers) and offshore QA team members in properly defining testable scenarios based on requirements/acceptance criteria. Be part of a fast-moving team, working with the latest tools and open-source technologies Work on a development team using agile methodologies. Understand the Business and the Application Architecture End to End Solve problems by crafting software solutions using maintainable and modular code. Participate in daily team standup meetings where youll give and receive updates on the current backlog and challenges. Participate in code reviews. Ensure Code Quality and Deliverables Provide Impact analysis for new requirements or changes. Responsible for low level design with the team Qualifications Required Skills: Technology Stack: Java Spring Boot, GitHub, OpenShift, Kafka, MongoDB, AWS, Serverless, Lambda, OpenSearch Hands on experience with Java 1.8 or higher, Java, Spring Boot, OpenShift, Docker, Jenkins Solid understanding of OOP, Design Patterns and Data Structures Experience in building REST APIs/Microservices Strong understanding of parallel processing, concurrency and asynchronous concepts Experience with NoSQL databases like MongoDB, PostgreSQL Proficient in working with the SAM (Serverless Application Model) framework, with a strong command of Lambda functions using Java. Proficient in internal integration within AWS ecosystem using Lambda functions, leveraging services such as Event Bridge, S3, SQS, SNS, and others. Experienced in internal integration within AWS using DynamoDB with Lambda functions, demonstrating the ability to architect and implement robust serverless applications. CI/CD experience: must have GitHub experience. Recognized internally as the go-to personfor the most complex software engineering assignments Required Experience & Education: 12+ years of experience Experience with vendor management in an onshore/offshore model. Proven experience with architecture, design, and development of large-scale enterprise application solutions. College degree (Bachelor) in related technical/business areas or equivalent work experience. Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

The Problem Management Problem Analyst is accountable for driving availability by being responsible for eliminating risks to the availability of IT systems. In this role you will partner with technical SMEs and uncover root cause of major incidents, then defining and closing gaps of technical risks in the environment. The Problem Analyst is aligned with domain subject matter experts and will partner to organize, escalate, ensure leadership visibility on outstanding risks, and preventing the recurrence of managed incidents in the environment. The Problem Analyst will have exposure to senior management, technical SMEs, and the authority to escalate requests to reduce risk as quickly as possible. Qualifications Required Skills Direct oversight of critical problems (i.e. problems related to critical managed incidents) in the Problem Management Process Management including determination and completion of tasks including but not limited to related root cause identification, root cause elimination, monitoring and alerting, escalation, and testing, to ensure there are no repeat incidents. Empower resources involved in the Problem Management lifecycle by removing roadblocks and engaging management to facilitate completion of tasks. Assisting with appointing and identifying resources to complete Problem tickets and managing the resources assigned to the Problem Management process. Liaise with all problem resolution groups to ensure swift resolution of problems within service level targets Liaise with suppliers, contractors, etc. to ensure that third parties fulfill their contractual obligations with regards to resolving problems and providing problem-related information and data Arrange, run, document, and coordinate all follow-up activities relating to major problem reviews Establishing rapport and close collaborative relationship with the service managers and production support leads and have high level familiarity with the applications and services. Visibility at a senior management level, including presenting critical problems at daily and weekly review with senior management. Monitoring the Problem Management process, using Key Performance Indicators (KPIs) and reports Awareness of the customerbusiness priorities, objectives and business drivers to help prioritize root cause identification and elimination against those priorities and objectives. Coordinating interfaces between Problem Management and other IT Service Management (ITSM) processes Ensuring data accuracy and currency for Problem tickets. Strong Resource Management skills to provide oversight into resources involved in the Problem Management process. Strong facilitation skills to enable quicker root cause identification and elimination by the resources involved in the Problem Management process. Good influencing and negotiation skills to lead matrixed teams. Ability to exhibit technical agility and ability in all supported areas. Ability to exhibit organizational agility and acuity to assist with the completion of problem tasks and handling any escalations as necessary. Competencies Customer Focus Managing Vision and Purpose Organizational Agility Technical Agility Perseverance Interpersonal Savvy Problem Solving Qualifications Exposure to several Service Desk support models Demonstrated ability and experience in providing cross-organizational leadership Demonstrated ability and experience in understanding drivers to business event readiness (eg, 1/1 Readiness) Required Experience Education: 13-16 years of total experience required. 4-6 years of progressive hands-on ITIL experience (ITIL Foundation v4 required) 2-3 years as an ITIL Process SME in either Incident, Problem, Availability or Change Management BA/BS degree or higher strongly preferred in Computer Science or related degree.

The Enterprise Operations Analytics (EOA) organization supports the data and analytical needs of CignaEnterprise Operations. As a center of excellence for best practices in Data Engineering, Web Application Development, Data Science, Advanced Analytics, and Business Intelligence, the team brings together data from customer contact centers, client benefit design/install, provider solutions/network operations, print/digital communications, and beyond in novel ways to provide actionable insights to business partners ranging from front-line Prior Authorization Representatives and Patient Care Advocates to Senior Leadership. By turning data into information, and information into insight, we passionately strive to make the operational services provided by Cigna/Evernorth to customers, clients, and providers the safest, most efficient, most convenient, and most trusted in the world. The Data Engineering Lead Analyst will play a crucial role in transforming raw data into actionable insights that drive business decisions. To be successful in this role, you must understand ETL processes and be experienced in supporting production ready applications. You must also have excellent communication skills and be able to build and maintain relationships with both internal and external stakeholders. They will be responsible for partnering with key players in Customer Service, Client Service, Provider Service, and Workforce Planning, while drawing on support from Technology, Finance, Strategy, Operational Readiness, and Solutions Delivery. Roles Responsibilities Design and implement ETL processes to extract, transform, and load data from various sources. Collaborate with cross-functional teams to understand data requirements and deliver solutions. Optimize and maintain existing ETL workflows for improved efficiency and performance. Ensure data integrity and quality through rigorous testing and validation. Provide support on CI/CD pipelines and automation. Create and implement best practices to ensure successful delivery and support of Production ready applications. Qualifications Required Experience Education: 5 - 8 years of relevant production support and project experience. Hands-on experience with ETL tools such as Informatica, SSIS, along with proficiency in scripting languages like Python. Experience with Relational Database Development Oracle, Teradata, SQL Server, PostgreSQL or equivalent required. Strong understanding of database concepts and experience with query optimization and performance tuning. Experience with scheduling tools such as CA Workload Automation. Excellent problem-solving skills and the ability to analyze complex issues and implement effective solutions. Required Skills: Informatica, SSIS, SQL (SQL Server, Oracle, Teradata) Job Scheduling (Airflow, DAG, Control M, etc.) Performance Tuning, Issue Resolution Python, Databricks, DevOps, Basic Cloud Experience (AWS/Azure) Preferred Skills, Experience Education: Cloud Certification (AWS Cloud Practitioner or similar)

Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Support any production & post production and ensure resolution. Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance support team in an agile environment. Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology. Qualifications Required Skills: Desire to work in application support space Passion for learning and desire to explore all areas of IT Experience in Java SpringBoot, GitHub, OpenShift, Microservices NoSQL(Mongo DB/Postgres), SQL, Production Support Good to have skills Kafka, AWS, ReactJS, Production Support Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: 4- 6 years in an application development role or as a production support Bachelors Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelordegree education requirement

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufacturing systems. - Configures, maintains, and supports manufacturing-specific applications, including integrations and database queries. - Document system configurations, support procedures, and issue resolutions. - Delivers system training and technical support to end-users on new features and updates to custom applications or manufacturing systems. - Familiarity with custom database-driven applications. - Understanding of programming/scripting languages (e.g., SQL, Python, .NET, Java). - Knowledge of software development life cycle (SDLC) and change control processes. - Understanding of manufacturing execution systems (MES), ERP platforms, and third-party database-driven applications.

Job Description: Minimum 7 years experience in SAP Sales & Distribution module. Experience in S4 HANA environment is preferred. Certification in SAP SD S4 HANA will be an added advantage. Client facing experience is a must. Experience in at least 1 end to end implementation projects or roll-out projects. Should have worked in production support projects. Should have good understanding about Service level agreements, KPIs, etc. followed in production support projects. Very good knowledge about end-to-end sales & distribution process is must. Knowledge / experience in EDI / Idocs and in Scheduling agreements are mandatory. Candidate should have Knowledge / experience in processes like Consignment flow, Sales Bill of materials, Down Payment, Self-billing processes, etc. Candidate should also have knowledge / experience in edoc_cockpit and tax invoices processes related to Latin America and Asia Countries. Experience in automotive industry will be an added advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Works effectively with the Technology Teams to define and identifying the quick solutions for project tasks. Own the planning, development, and project execution for GTRF projects. Uses different approaches to estimate timescales, effort and costs for production efforts. Defines business acceptance criteria and obtains sign-off prior to go-live. Implements a well-structured approach for production defect management and incident reporting. Make use of appropriate testing tools and services where appropriate. Manage and follow up escalations from initiation to closure. Provide necessary corrective action plan to bring quality up to client s expectation. Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your domain knowledge. Manage communication with all internal and external stakeholders like Senior management within IT and Business. Ability to quantify and translate progress, issues and risks into meaningful metrics. Monitor, drive and report testing progress through test metrics; keep project stakeholders informed of test progress, issues and risks. Production support and reporting. Provide regular updates of incident, ticket progress and outstanding issues. Requirements Minimum of 7+ years of experience in Development, Production support, STRONG domain/business knowledge with experience in Commercial banking. Knowledge of Trade business Hands on experience on Java, Springboot , React/Node JS . Experience on Web Services (REST, SOAP). Knowledge of XML, Flat Files (CSV, Fixed-Width) and SQL. Good knowledge and working experience in agile / scrum methodologies Good analysis and trouble shooting skills. Good interpersonal and communication skills as he/she has to work in global environments. Proven ability to define and build architecturally sound solution designs Demonstrated ability to rapidly build relationships with key stakeholders Proven working experience of designing and building automation framework Proven expertise in managing multiple-stack holder simultaneously. Strong communication skills and documentation skills, Professional in oral and written English Good planning skills and quick response for the change Strong analytical and problem-solving skills, able to work independently, effectively, proactively and under pressure against multiple deadlines. Enthusiastic and self-motivated with excellent time management skills and strong initiative Should be flexible of working across multiple time zones. .

You are a strategic thinker passionate about driving solutions in Controllers . You have found the right team. As a Controllers Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be part of the Bank Controller, Accounting Policy and Reporting (BCAPR) organization, a global team with locations in Bangalore, London, and the U. S. Your responsibilities will include legal entity controllership, advisory to business, governance of interentity policies, establishing global accounting and disclosure policies, and submitting the firms financial statements to the SEC. In this role, you will practice the Agile framework and engage with stakeholders to develop automation solutions, whether as stand-alone tools or integrated with mainstream systems. You will manage your own projects through the software development life cycle, demonstrating ownership and responsibility. Additionally, you will provide post-production support and seek ways to enhance performance, utilizing your strong analysis, research, and debugging skills. Job Responsibilities Demonstrate expert-level VBA programming skills. Apply knowledge of Agile and Scrum frameworks. Utilize MS Access database concepts effectively. Develop expert-level Excel Macros and MS Access Macros (2013). Execute expert-level SQL (Structured Query Language) tasks. Employ working knowledge of SharePoint Designer. Leverage working knowledge of Alteryx, Tableau, and other business intelligence tools. Utilize VB. net for development tasks. Engage in web design activities. Learn and adopt new technologies efficiently. Required qualifications, capabilities, and skills 4+ years of relevant technical experience required Must have Bachelors degree or above, in related stream of education from an accredited college/university Ability to adopt to the changing needs of the customers. Attention to detail is absolutely critical. High level of personal commitment to each task, a can-do attitude and a drive to deliver. Strong interpersonal and communication skills, command over English language Ability to gather and understand requirements. Excellent documentation skills. Good analysis skills in order to aid in trouble shooting and problem solving Good testing principles as well as good defect management skills Effective verbal and written communication skills with a sound knowledge of email ethics. Ability to prioritize and manage users expectations Preferred qualifications, capabilities, and skills Ability to work as part of a team, sharing responsibilities and knowledge across the team Prior experience in a similar role to support the Financial Services industry, particularly in corporate finance. Strong time management and planning skills Experience of working in a fast paced environment. You are a strategic thinker passionate about driving solutions in Controllers . You have found the right team. As a Controllers Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be part of the Bank Controller, Accounting Policy and Reporting (BCAPR) organization, a global team with locations in Bangalore, London, and the U. S. Your responsibilities will include legal entity controllership, advisory to business, governance of interentity policies, establishing global accounting and disclosure policies, and submitting the firms financial statements to the SEC. In this role, you will practice the Agile framework and engage with stakeholders to develop automation solutions, whether as stand-alone tools or integrated with mainstream systems. You will manage your own projects through the software development life cycle, demonstrating ownership and responsibility. Additionally, you will provide post-production support and seek ways to enhance performance, utilizing your strong analysis, research, and debugging skills. Job Responsibilities Demonstrate expert-level VBA programming skills. Apply knowledge of Agile and Scrum frameworks. Utilize MS Access database concepts effectively. Develop expert-level Excel Macros and MS Access Macros (2013). Execute expert-level SQL (Structured Query Language) tasks. Employ working knowledge of SharePoint Designer. Leverage working knowledge of Alteryx, Tableau, and other business intelligence tools. Utilize VB. net for development tasks. Engage in web design activities. Learn and adopt new technologies efficiently. Required qualifications, capabilities, and skills 4+ years of relevant technical experience required Must have Bachelors degree or above, in related stream of education from an accredited college/university Ability to adopt to the changing needs of the customers. Attention to detail is absolutely critical. High level of personal commitment to each task, a can-do attitude and a drive to deliver. Strong interpersonal and communication skills, command over English language Ability to gather and understand requirements. Excellent documentation skills. Good analysis skills in order to aid in trouble shooting and problem solving Good testing principles as well as good defect management skills Effective verbal and written communication skills with a sound knowledge of email ethics. Ability to prioritize and manage users expectations Preferred qualifications, capabilities, and skills Ability to work as part of a team, sharing responsibilities and knowledge across the team Prior experience in a similar role to support the Financial Services industry, particularly in corporate finance. Strong time management and planning skills Experience of working in a fast paced environment.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Infrastructure Platforms, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end service delivery supporting business operations. Improve operational stability and availability through participation in problem management. Monitor production environments for anomalies using standard observability tools and address issues. Assist in the escalation and communication of issues and solutions to business and technology stakeholders. Identify trends and manage incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. Possess good knowledge of physical IT infrastructure, including servers, network, and storage devices. Have expertise in VMware (ESX), Red Hat (Linux), and Microsoft (Windows) operating systems, with root cause analysis skills for server and hardware issues. Monitor infrastructure using tools like Netcool and AlertHub, with knowledge of monitoring tool architecture. Manage production support issues from start to finish, including troubleshooting, solutions, and root cause analysis. Collaborate with infrastructure, technology, and production management teams to resolve critical issues on priority. Maintain documentation of activities, understand ITIL processes, and implement measures to ensure maximum availability and responsiveness of the production environment. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Infrastructure Platforms, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end service delivery supporting business operations. Improve operational stability and availability through participation in problem management. Monitor production environments for anomalies using standard observability tools and address issues. Assist in the escalation and communication of issues and solutions to business and technology stakeholders. Identify trends and manage incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. Possess good knowledge of physical IT infrastructure, including servers, network, and storage devices. Have expertise in VMware (ESX), Red Hat (Linux), and Microsoft (Windows) operating systems, with root cause analysis skills for server and hardware issues. Monitor infrastructure using tools like Netcool and AlertHub, with knowledge of monitoring tool architecture. Manage production support issues from start to finish, including troubleshooting, solutions, and root cause analysis. Collaborate with infrastructure, technology, and production management teams to resolve critical issues on priority. Maintain documentation of activities, understand ITIL processes, and implement measures to ensure maximum availability and responsiveness of the production environment. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within our Infrastructure Platforms group, you will be a member of our highly technical production support team, who pro-actively monitors, performs wellness checks and observes the status of Mainframe Production and Development environments. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank s internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided, with emphasis on problem resolution, root cause investigation, providing second level problem detection, determination and resolution function, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Has the ability to follow policies and procedures, attention to detail. Demonstrated strong problem-solving skills and decision-making ability around complex problems. Ability to think creatively to deliver solutions through continuous improvement. Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelors degree in Information Systems discipline or 3 year technical degree. Hands on Mainframe System and Batch Operations experience. Demostrates strong knowledge on Netcool/Control-M/CA7/ Zeke / Mainframe Console . Relevant experience in Mainframe Operations. Knowledge on Mainframe IPL (Initial Program Load). Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hardware Breakfixes and basic knowledge on Storage function will be an advantage. Exposure to observability and monitoring tools and techniques Work well in a team environment Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within our Infrastructure Platforms group, you will be a member of our highly technical production support team, who pro-actively monitors, performs wellness checks and observes the status of Mainframe Production and Development environments. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank s internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided, with emphasis on problem resolution, root cause investigation, providing second level problem detection, determination and resolution function, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Has the ability to follow policies and procedures, attention to detail. Demonstrated strong problem-solving skills and decision-making ability around complex problems. Ability to think creatively to deliver solutions through continuous improvement. Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelors degree in Information Systems discipline or 3 year technical degree. Hands on Mainframe System and Batch Operations experience. Demostrates strong knowledge on Netcool/Control-M/CA7/ Zeke / Mainframe Console . Relevant experience in Mainframe Operations. Knowledge on Mainframe IPL (Initial Program Load). Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hardware Breakfixes and basic knowledge on Storage function will be an advantage. Exposure to observability and monitoring tools and techniques Work well in a team environment

Develop and maintain the Salesforce and Salesforce. com platform to ensure continued delivery of innovative, high-quality solutions to meet business needs. Acting as the liaison between various internal groups, the SF Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform. Experience working with Salesforce CRM platforms, customizations, and the ability to solve complex software problems. Creating customer workflows and maintaining user roles and security. Work with business partners to realize the full capability of CRM. Key Responsibilities Provide day-to-day administration and support of Salesforce applications. Implementation and maintenance of Salesforce customizations including configuration, custom fields and objects, layouts, workflows process builder and validation rules. Configure page layouts, Reporting Snapshots, Roles & Profiles, Permission Sets, Custom Permissions, FLS and Sharing Rules Partner with Salesforce developers to solution when customization is needed. Research on current trends, features and functionality of Salesforce. com and provide recommendations when necessary to enhance efficiency and productivity Supervise and maintain the installation, configuration and support of the organizations customer relationship management (CRM) solution Create and maintain documentation on processes, policies, protocols, application configuration and help-related materials for users as applications are developed Manage and address production support issues. Deploy changes to production. Required Qualifications 7-10 years of Salesforce. com admin experience. Salesforce Administrator Certification. Experience with Salesforce Lightning. Experience with declarative automation tools - Flow Builder, Process Builder, etc. Strong understanding of salesforce. com best practices and functionality. Experience with deployment and release management, including use of Salesforce DX. Expertise with data management, transformation, cleansing, and de-duplication. Demonstrated skill and expertise in working with cross functional teams. Excellent communication skills with the ability to collaborate with multiple stakeholders. Preferred Qualifications Certifications Preferred: Platform App Builder, Administrator 201 Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Technology

Asset Wealth Management & RiverSource Operation Group is seeking Lead Business Systems Analyst (Individual Contributor) who can take the lead on critical Business Intelligence solutions. Senior Business Systems Analyst /Lead Business Systems Analyst (Individual Contributor) should be fully capable of delivering on the design, development, documentation, testing, and modification of existing and new Business Intelligence solutions, championing standard techniques, procedures and criteria. Participate in architecture design, performance monitoring. Must be able to communicate well, relate and provide technical expertise to the business. Responsibilities: Technology Delivery - Participates end to end requirement gathering and converting those into actionable items. Delivery:- Translate business and user requirements into system requirements / design for the technology organization and manage delivery within budget, scope and planned schedule. Partner with the business and project team to gather requirements and fully understand project goals, then use this information to effectively plan and lead the development process. Effective decision making, and analytical skill sets to bridge knowledge gaps, generate credibility, trigger conversation and ultimately create long-term growth opportunities for business. Proactively review plan and execute corrective action in response to production support issues as required. Review & Documentation - Review process to ensure development work adheres to standards and specifications including peer review as well as code review external to development team. Test & Execute:- Ensure Solutions is effectively tested prior to being released to Production. Respond to all inquiries and issues in a timely manner as BI solution moves through the testing process and into production. Required Qualifications: Bachelor s degree in computer science, Engineering, or related field; or equivalent work experience. Looking for 3 to 5 years of extensive experience in various BI tools (SSRS, tableau, QlikView, power bi) including visualizations, parameters, and report optimization with relevant experience of minimum 3 years of experience in Power BI Pro/Premier/Reporting Server. Should have basics understanding in AWS services particular to S3, Athena. Expertise in DAX query, data modeling & optimizing the BI report. 3 to 5 years of extensive experience using BI tools to consume data from multiple data sources (Oracle, MS SQL & No SQL database, Cloud platform). Understands and can implement various security models as it relates to various business intelligence tools i. e. , row level security, application-level security, Authentication to connect to disparate data sources. Have prior experience in Agile methodology. Has extensive experience in utilizing visuals to tell a story with a data. Experience in publishing and managing Power BI service workspace. Preferred Qualifications: Candidate should have excellent communication written & verbal, presentation skills. Good understanding of the power platform, including power apps, power automate. Good knowledge in Python and integration with Power BI would be added advantage. Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: 1. Database Administration & Performance Optimization Install, configure, and maintain SQL Server, Oracle, MySQL, MongoDB databases. Support DevOps teams in monitoring and optimizing query performance, indexing, and execution plans. Implement high availability (HA) and disaster recovery (DR) solutions. Manage database backups, restores, and recovery strategies. Identify any issues that may arise to delivery risk, formulate preventive actions or corrective measures and timely escalate major project risks and issues to management. Implementing changes in production servers in tight schedule with utmost quality. 2. Infrastructure Management Collaborate with architects, developers, project managers to deliver suitable infrastructure solution which can cope with the business need. Automate database provisioning, scaling, and maintenance using PowerShell, Python, or Terraform. Collaborate with DevOps teams to integrate databases into CI/CD pipelines. Optimize storage, memory, and compute resources for database servers. Weekend/overnight/production support work may be required according to project release, vulnerability patching schedule and Live Drill Production support 3. Security & Compliance Enforce database security policies (TDE, RBAC, auditing, encryption). Apply security patches to mitigate vulnerabilities. Ensure compliance with GDPR, SOX, HIPAA, or PCI-DSS regulations. 4. Monitoring & Troubleshooting Set up database monitoring tools. Troubleshoot performance issues, deadlocks, and connectivity problems. Maintain capacity planning for future growth. Requirements 4-6 years of relevant experience as a DBA, Database Engineer, or Infrastructure Engineer. Understanding of IT infrastructure and Application architects particularly in banking domain. Strong expertise in SQL Server, Oracle, MySQL, or MongoDB. Proficiency in PowerShell, Python, or Bash scripting for automation. Ability to develop simple/complex shell scripts as per requirements. Knowledge of high availability (HA) and disaster recovery (DR) solutions. Familiarity with Windows/Linux server administration. Should be well versed with ITIL concepts and more specific understanding of Service operations activities. Knowledge and hands-on experience in one or more of the external cloud platform such as Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure is a plus Strong technical knowledge in respective technology. Excellent troubleshooting and analytical skills .

Are you an analytic thinkerDo you enjoy Site Reliability Engineering initiatives and proactive problem management across on-premise Cloud Database ensuring high availability stability of Database infrastructure servicesDo you want to play a key role in transforming our firm into an agile organization At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative. We re looking for a Infrastructure Engineer with Database products Site Reliability Engineer expert for our on-premise and Cloud Database Platforms Engage in and improve whole lifecycle of Database Services MS SQL and Sybase reliability for on-premises and in cloud infrastructure. This includes Level 3 production support of our Global Database Platforms, Problem Management, BCDR, value add services such as architectural /strategic /project /application design consultancy to a diverse client base incorporating Front and Back-office business units. Apply Site Reliability Engineering practices to our support, automation and operations. Ensure the quality, security, reliability, and compliance by applying our digital principles and implementing both functional and non-functional requirements. Learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind. Work in Agile model and SRE Principles to deliver reliable and efficient platforms. Bachelor or master s degree or equivalent focusing on Engineering, SRE for Databases MS SQL , Sybase 5 to 7 Yr. of Experience in large Enterprise, preferably Global Financial / Technology Organization expert in in SAP ASE 12. 5. x/15. x/16. 0, Repserver 15. x/16, SAP IQ 12. 7, 15. 4 16. 0, MSSQL 2008/14/19 MSSQL/Sybase performance and tuning skills including server configuration and tracing facilities cloud experience specifically on Azure with hands-on in Infra-as-a-Code, GIT, GitLab scripting knowledge for automation using PowerShell, Python DBA with Proficiency on underlying infrastructure and Operating Systems like Windows, Unix RHEL 7/8 SRE Mindset to look at infrastructure issue with software engineering perspective managing Incident Management calls, Problem Management and Blameless RCA strong communicator, from making presentations to technical writing. good at problem statement analysis and solution design thinking having good experience and exposure on Database / Infrastructure monitoring, observability, resiliency, backup, and disaster recovery confident communicator that can explain technology to technical and non-technical audiences. knowledge in automation platforms like Amelia and AIOps tool like Big Panda is an advantage

Software Engineering Senior Analyst - HIH - Evernorth About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Software Engineering Senior Analyst Position Overview: Software Engineer supporting Cignas Provider Technology organization. Responsibilities: Design and implement the software in for provider experience group on various initiatives. Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models. Develop, code, and unit test with variety of cloud services and infrastructure code using Terraform, build ETL using Python / PySpark and testing automation pipeline. Participate in peer code reviews. Develop reusable infrastructure code for commonly occurring work across multiple processes and services. Participate in planning and technical design discussions with other developers, managers, and architects to meet application requirements and performance goals. Manage the Pipeline using JENKINS to move the application to higher environments such as System Testing, User Acceptance Testing, Release Testing, and Users Training environments. Contribute to production support to resolve application production issues. Follow the guidelines of Cloud COE and other teams for production deployment and maintenance activities for all applications running in AWS. Manage the application demos to business users and Product Owners regularly in Sprint and PI demos. Work with Business users and Product Owners to understand business requirements. Participate in Program Increment (PI) planning and user stories grooming with Scrum masters, developers, QA Analysts, and product owners. Participate in daily stand-up meetings to provide daily work status updates to the Scrum master and product owner, following Agile Methodology. Write Structured Query Language ( SQL ) stored procedures and SQL queries for create, read, update, and delete (CRUD) operations for database. Write and maintain technical and design documents. Understand best practices for using the Guarantee Management s tools and applications. Required Skills: Excellent debugging, analytical, and problem-solving skills. Excellent communication skills. Required Experience & Education: Bachelors in computer science or related field, or equivalent relevant work experience and technical knowledge. 3-5 years of total related experience. Experience in Full Stack Python / PySpark Developer and Hands-on experience on AWS Cloud Services. . Hands on Experience in AWS Cloud Development. Experience in CI/CD tools such as AWS CloudFormation, Jenkins, Conduits, GitHub. Experience in Microservice Architecture. Exposure to SOLID, Architectural Patterns, Development Best Practices. Experience in Unit Testing automation, Test Driven Development, and use of mocking frameworks. Experience working in Agile/Scrum teams. Hands on experience in infrastructure as a code in a Terraform. Desired Experience: Experience building in Event Driven Architecture a plus. Security Engineering or Knowledge of AWS IAM Principles a plus Kafka knowledge a plus. NoSQL Solutions a plus. Good to have Databricks experience Application development is also needed Experienced in software development in Java and open source tech stack. Strong and Proficient in React or NodeJS client-side languages and frameworks Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.