4562 Production Support Jobs - Page 22

As an SAP Consultant, you are responsible for the technical design and implementation of the solution at our clients. You are an expert in your subject and a trusted advisor to our clients and internal teams. You communicate your points of view to IBM's global network of SAP architects and participate in the advancement of our consulting services. You are required to work in different sites, with many internal and external interfaces. Communication and collaboration with project teams and other professionals is key to successfully lead technical teams to a common goal and working with advanced technologies in the SAP space. Tasks will spread from optimizing existing environments from a solut...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Support Lead - Production Support (Healthcare Platform) Experience Level: 15+ Years Employment Type: Full-Time About the Role: We are seeking a proactive and technically adept Support Lead Production support to oversee customer support operations for our enterprise-grade B2B platform serving healthcare clients. This role is pivotal in managing escalations, driving resolution of complex issues, and ensuring a seamless post-implementation experience. You will work closely with implementation, engineering, and product teams to deliver exceptional customer satisfaction in a regulated, mission-critical environment. Key Responsibilities: Lead the technical support function for enterprise healthcar...

Primary Responsibility: Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 6+ years of experience into functional side of...

Location: Hinjawadi phase 3, Pune Shift Coverage: Rotational shift coverage 11am to 1am IST. Job Overview: We are seeking a skilled Regulatory Reporting Level 2 Support Specialist to ensure the stability, efficiency, and accuracy of our critical regulatory reporting systems. The ideal candidate will handle escalated tickets, perform root cause analysis, coordinate with vendors and internal teams, and contribute to continuous process improvements within our regulatory reporting environment including tools such as Axiom, RegSol. Key Responsibilities: Receive and manage escalated tickets from Level 1 support related to regulatory reporting systems. Troubleshoot, resolve, and close tickets capab...

Roles and Responsibilities Design, develop, and maintain large-scale data warehouses using Snowflake. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Develop complex ETL processes using SnowSQL, stored procedures, functions, and views. Ensure scalability, performance, and security of the data warehouse environment. Provide technical guidance and mentorship to junior team members. Desired Candidate Profile 8-11 years of experience in Data Warehousing with expertise in Snowflake technology. Strong understanding of SQL concepts including joins, subqueries, aggregations, etc. Experience working on large-scale projects involving big data processi...

Position: Production Support Engineer (L2) Experience: Min 4-7 years of relevant experience Education: BE/B Tech/M Tech/MCA Role & responsibilities • Responsible for global service delivery & DR management, application production support processes and incident management. (Mandatory) • Own the overall production support for all tracks. • Capture and action the root causes for critical and fatal incidences • Crisp reporting of the metrics on weekly and monthly basis • Coordinate with all tracks for smooth functioning of applications • Reduce repetitive activities efforts by fixing issues or by automating with the help of development team • Ensure clear and prompt communication to the stakehol...

Job Title: Production Support - Application Specialist (Azure Environment) Experience Level: 3 to 5 years Location: Pune Job Type: Full-Time (Shift-based, 24/7 Production Support) Job Summary: We are seeking an experienced Production Support - Application Specialist to join our team, responsible for ensuring the stability and reliability of production applications hosted in the Azure environment. The ideal candidate will have 3 to 5 years of experience in troubleshooting and investigating production issues based on SLAs, with strong knowledge of Azure Functions, Web APIs, and related technologies. A proactive mindset in issue investigation and resolution is crucial. This role involves shift-...

Job Description : Should be excellent in communication ControlM with 3-5 Years experiences ControlM Admin and scheduling experiences Having good knowledge about monitoring jobs Should have experience on AFT module Hands on experiences on Control M EM, server, agent and experiences on Sterling integrator

What will your essential responsibilities include Implementation of analytics projects and other transformational projects that directly impact the organization's strategic objectives. Run tools based in Python, R, SQL, and execute ETL processes to facilitate business deliverables, with a focus on future development work to drive actionable insights and business impact. Write high-quality, effective code that can be easily scaled across platforms using Python/R programming. Deepen the understanding of the business to contribute to other analytics initiatives, including predictive modeling, and collaborate on data-driven projects with cross-functional teams. Learn in-house software platforms ...

Essential Responsibilities: Provides vision and goals for team. Guides developers and support teams on product direction, project execution, issue resolution, and provides escalation framework via governance. Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs and risks. Challenge requirements to ensure they are in alignment with product design and architecture. Work with business and information security to identify security risks and finding solutions, including risk acceptance. Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company. Manage se...

Essential Responsibilities: Technical and functional support for various data solutions owned and managed by IDA organization. Analyze and mitigate risks (technical or otherwise) about Data solution delivery timelines, quality, stability, performance, and adherence to best practices in a Production environment. Robust focus on ownership of issues from reporting to their resolution. Provide top-class production support and ensure data solutions service level commitments (SLAs) are met or exceeded. Partner with the Product team(s) as an Application/Data/Technical SME for migration of re-architected Product/Product functionalities to the Cloud Platform. Demonstrate proactive communication with ...

As a DevOps Engineer,you will be responsible for learning and developing sophisticated systems and software based on the customer s business goals, needs and general business environment. You will work with engineering teams, product, and customer success teams to support and develop cutting edge new product features and enhancements across various areas of Boomi offerings. This role demands an understanding of DevOps practices, ensuring the delivery of performant and reliable web applications. What You ll Do Infrastructure Management: Cloud Services: Manage and configure cloud infrastructure (AWS, Azure, GCP) for hosting GWT applications. Containerization: Implement containerization technol...

As a DevOps Engineer,you will be responsible for learning and developing sophisticated systems and software based on the customer s business goals, needs and general business environment. You will work with engineering teams, product, and customer success teams to support and develop cutting edge new product features and enhancements across various areas of Boomi offerings. This role demands an understanding of DevOps practices, ensuring the delivery of performant and reliable web applications. What You ll Do Infrastructure Management: Cloud Services: Manage and configure cloud infrastructure (AWS, Azure, GCP) for hosting GWT applications. Containerization: Implement containerization technol...

About the company: Online PSB Loans, is a revolutionary digital credit infrastructure company that develops and integrates cutting-edge technology to automate and digitize lending for both borrowers and lenders. The company addresses the challenges of credit distribution to MSMEs and retail borrowers. With a view to expanding its digital footprint and utilizing its infrastructure, the company is diversifying into several industry segments. Company website: www.oplinnovate.com Qualification: B. Tech, MCA, BE-IT, ME-IT Experience: 3+ years Location: Delhi (Onsite) & Ahmedabad (Onsite) Broad Responsibilities: A Tech Support Executive is a professional who provides technical assistance to custom...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Primary Responsibilities: Application Support & Maintenance: Provide production support for full-stack applications, ensuring timely resolution of incidents and service requests Monitor application performance and availability; identify and resolve issues proactively Perform root cause analysis and implement long-term fixes for recurring problems Collaborate with QA and DevOps teams to ensure smooth deployment and post-release support Development & Enhancements Contribute to minor enhancements, bug fixes, and technical improvements across the stack Develop and maintain backend services using Java and Spring Boot. Support front-end development and troubleshooting using React and JavaScript Wr...

Advanced Troubleshooting : Diagnose and resolve high-priority issues, collaborating with cross-functional teams to identify root causes and implement effective solutions. Application Support: Provide in-depth support for application systems, including performance tuning, incident management, and problem resolution. System Management : Oversee and optimize Linux servers, including memory management, CPU utilization, and overall system health. Scripting and Automation : Develop and maintain shell scripts to automate repetitive tasks and improve operational efficiency. Database Management : Perform SQL queries and database troubleshooting on PostgreSQL and Oracle environments. Technical Experti...