Jobs
Interviews
Upskill
Job Alerts
Tools

Upskill and Grow with AI

Skill Gap and Learning Paths See what your target role asks for and learn it free

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on job portals effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Companies Explore leading companies actively hiring talent

Home
>
Jobs in Hyderabad
>
Infosys
>
Production Support Engineer

Production Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Infosys

1 - 5 years

Hyderabad

Posted:10 hours ago

Job Description

Educational Requirements

Bachelor of Engineering, Bachelor of Technology, Bachelor of Science, Bachelor of Comp. Applications

Service Line

Cloud Infrastructure Services

Responsibilities

Experienced in Java and .NET Production Support, handling incident resolution, application monitoring, rootcause analysis, and performance issues while ensuring system stability and SLA compliance.
Strong expertise in ITILaligned Problem and Incident Management, including trend analysis, permanent fix implementation, and continuous service improvement.
Proficient in Infrastructure and Application Monitoring using tools such as Dynatrace, Splunk, and CAESP, with handson experience in proactive monitoring, alert management, log analysis, and workload automation.
Skilled in CAESP / Workload Automation for job scheduling, batch processing, failure handling, and dependency management in critical production environments.
Experienced in Big Data Production Support integrated with ITSM processes, supporting highvolume, missioncritical systems.
Demonstrated ability in Major Incident Management, coordinating crossfunctional teams, ensuring effective communication, rapid restoration of services, and postincident reviews.
Strong working knowledge of SQL and AWS services, with handson production support experience in the Banking Domain, adhering to regulatory, security, and compliance standards.
Adept at working in 24x7 support environments, ensuring high availability, reliability, and operational excellence.

Preferred Skills

Foundational->Maintenance and Production Support process->PLM Support process

Skills Required

Processing Infrastructure Services Production support Batch Monitoring ITSM Resolution AWS IAM

Learn the skills this job asks for

See your skill gap for Technical Support / IT Support →

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

More Jobs at Infosys

Java Developer

Chennai, Bengaluru, Delhi

1 - 5 yrs

Salary: Not disclosed

Java Full Stack Developer

Hyderabad, Chennai, Bengaluru

5 - 8 yrs

Salary: Not disclosed

Java Full Stack Developer

Hyderabad, Chennai, Bengaluru

8 - 13 yrs

Salary: Not disclosed

Java Full Stack Developer-(8-16 years)

Hyderabad, Chennai, Bengaluru

10 - 16 yrs

Salary: Not disclosed

Java Full Stack Developer

Hyderabad, Pune, Bengaluru

8 - 13 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Infosys

IT Services and IT Consulting

Bangalore Karnataka

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Production Support Engineer