Client Servicing Manager Bigbee Experience Management Pvt Ltd

4.0 - 8.0 years

0 Lacs

karnataka

On-site

You will be joining Bigbee Experience, a leading experiential marketing and corporate events agency that focuses on delivering innovative and memorable brand experiences. As a Client Servicing Manager, your role will be crucial in leading client relationships and ensuring flawless event execution. **Key Responsibilities:** - Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction - Understand client briefs and translate them into effective internal execution plans - Coordinate closely with design, production, and operations teams to deliver as per expectations - Present proposals, concepts, and post-event reports to clients - Ensure timely communication, updates, and approvals from clients throughout the project lifecycle - Identify upselling and cross-selling opportunities within existing accounts - Maintain documentation, MoMs, project trackers, and feedback reports - Handle client escalations with professionalism and speed **Key Skills Required:** - Strong communication and interpersonal skills - Ability to understand brand objectives and translate them into actionable plans - Exceptional project coordination and multitasking ability - Good presentation skills and confidence in handling senior stakeholders - Knowledge of event flow, production basics, and creative briefs **Experience & Qualification:** - 3-6 years in client servicing or account management, preferably in events/marketing agencies - Graduate/Postgraduate in Mass Communication, Marketing, or Business,

Posted 22 hours ago

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