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Salesforce Developer Observe.AI

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Salesforce Developer at Observe.AI, you will play a crucial role in transforming customer service through AI-driven solutions. Your primary responsibilities will include working closely with customers and internal stakeholders to understand business requirements, designing and developing custom applications within Salesforce Service Cloud, and optimizing service processes to enhance agent productivity. You will be responsible for integrating Salesforce Messaging APIs using Converse, setting up AI/chatbot integration, and designing conversational flows. Additionally, you will embed external or custom-built apps into Salesforce to streamline workflows, support product teams in defining fe...

Posted 1 month ago

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