Product/Business Analyst

Job Description

Role Responsibilities : • Provide M365 (SharePoint online, Teams, OneDrive, Yammer, copilot etc.) subject matter expert support to the project implementation team • Research product functionality and provide recommendations and guidance to the Digital Collaboration Delivery Studio team, other internal teams and leadership • Monitor emerging technology trends within assigned product /technology areas to make recommendations • Work with architecture, development and UI designers to design product features/solutions to meet the business requirements • Perform Proof of Concept activities pertaining to SharePoint, SharePoint Online and M365 • Recommend product change, modification and customization for Client OnLine utilizing SharePoint • Responsible for developing product specific standards • Work with deployment and support teams and functional representatives to educate clients on best practices for using M365 products • Participate in subject matter guidance/troubleshooting for escalated support tickets and application issues Required Education, Qualifications, and Experience Settings : • Minimum 3 6 years of experience in large technology environments • Minimum 3 – 6 years Business analysis/Product Owner experience with Microsoft SharePoint, SharePoint Online, M365, Microsoft Teams • An understanding of Microsoft 365 Copilot is preferred • Familiarity with Agile/SAFe Agile is preferred • Demonstrates ability to work with vendors and internal Client teams to influence product roadmap(s) • Ability to provide key input into solutions that meet and often exceed client needs • Demonstrates awareness of major external technology vendors and understands critical information about future-oriented collaboration technologies • Ability to contribute to operational user and functional requirements within a structured system development lifecycle methodology • Strong background in identifying issues and defining a solution for those issues • Ability to apply technical skills with effective and clear verbal and written communication • Ability to function and interact across teams in a large matrix organization to execute multiple tasks/assignments simultaneously with input from several resources.