2927 Product Support Jobs - Page 50

Description & Requirements Introduction: A Career at HARMAN Lifestyle We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About the Role: Provide legal and business support to the assigned division and its strategic business units (SBUs), interfacing with sales, engineering, product, financ...

Company Overview: Kapture is a leading Software as a Service (SaaS) company with 1000+ enterprise customers across 18 countries. We provide Customer Support and Service SaaS platform to some of the leading businesses in Retail, Ecommerce, Travel and BFSI verticals in India, Middle East, South East Asia and US. With a commitment to innovation and excellence, we empower businesses to build the gold standard of Customer Experience function. About the Role Were looking for a sharp, curious, and high-energy individual to work closely with the CEO on high-impact projects and strategic priorities. This is a unique opportunity to gain deep exposure to business building, leadership decision-making, a...

Join our dynamic team as a Tech Pubs Engineer, where you'll collaborate with skilled Authors and Illustrators to create and revise world-class technical documents aligned with industry standards such as ATA 100, iSpec 2200, and S1000D. You will be at the forefront of delivering high-quality, accurate, and user-friendly publications that support our advanced aerospace systems and components. Key Responsibilities Develop, revise, and maintain Component Maintenance Manuals (CMM), Aircraft Maintenance Manuals (AMM), Component Maintenance Publications (CMP), and Aircraft Illustrated Parts Catalogs (AIPC). Interpret engineering data and technical inputs (eg, Service Bulletins, ECNs, SILs, ATPs, TR...

Team Lead- Product Support, Customer Service and Support Team Are you someone who believes that Customer Service, support and relationship are the key drivers of an organization's success? Are you passionate of providing the best customer experience both internally as well as externally and a great communicator? If yes, then this m ight be the right opportunity for you to help you contribute to the growth of the leading business solution provider (Thomson Reuters- Great Place to Work Certified) through our legal and tax products . This role assists with day to day management of customer support. This role is a blend of management and hands on operational duties, such as responding to custome...

About The Role Proficient in SQL and Know-How of Software Package Solutions. interact with Japanese Customers. Identify customer needs, tailor a proposed solution to meet such needs & implement the product. Conduct business requirements sessions with the customer to understand, analyze the needs & evaluate fitment of product to requirements. Design, develop, configure, test & deploy the product. Train the customer and build requisite project documentation. Maintain good working relationships with the customers throughout the end-to-end process. Engage from project kick off to the project closure including hypercare support. Train the customer on product functionality and on how to use it mea...

About The Role Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Commercial Insurance Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Product Owner Project Role Description:Drive the vision for the product b...

About The Role Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Personal Insurance Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Product Owner Project Role Description:Drive the vision for the product by ...

Key Responsibilities: Lead the revamp of the company website, ensuring a seamless user experience. Implement CRM in International Division for sales process optimization. Oversee the development and maintenance of mobile applications aligned with business needs. Manage Mobile App Support & Change Requests, ensuring application stability and performance. Oversee Zoho CRM Support & Change Requests, ensuring timely enhancements and issue resolution. Manage Zoho Creator, Zoho Expense, Zoho WorkDrive, Zoho Analytics, and Zoho One for business process automation and data management. Lead the ERP Magento Integration, ensuring smooth data flow and process alignment. Ensure efficient Website Manageme...

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for software-related issues. Troubleshoot and resolve customer complaints related to software products and services. Collaborate with internal teams to identify and implement solutions for recurring issues. Document customer interactions using Zendesk ticketing system for efficient tracking and resolution. Escalate complex cases to senior engineers when necessary. Desired Candidate Profile 0-5 years of experience in a similar role (Technical Support/Customer Support). MCA degree from a recognized university in any specialization. Excellent communication skills with ability to articulate technical info...

Role & responsibilities Preferred candidate profile

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a global presence spanning across 65 countries and a workforce of over 230,000 employees and business partners, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-evolving world. The Role Purpose entails providing effective technical support to the process and actively resolving client issues while adhering to process SLAs. Key responsibilities include managing transactions, handling incoming client help requests via telephone and email, documenting end user inform...

As an Associate Support Consultant , you ll be the first line of support for our clients solving issues, answering questions, and ensuring smooth product usage via phone, email, or chat. Your role will involve: Resolving client issues related to product functionality and system setup Logging, tracking, and documenting support cases Collaborating with product teams to escalate bugs or feedback Reproducing client issues and assisting in root cause identification Learning continuously through mentorship and knowledge base use Who You Are Bachelors degree in any stream Technical/Science/Humanities Strong verbal and written communication skills (C1 English proficiency) Curious, tech-friendly, and...

Hiring for Randstad client Role & responsibilities Develop and conduct technical training programs for internal staff (sales, customer service, product teams), dealers, OEMs and other customers. Create instructional materials, manuals, e-learning content, installation guides, and videos for products. Deliver hands-on product demonstrations and workshops both on-site and remotely. Collaborate with the product management and R&D teams to stay updated on new product launches, enhancements, and technical specifications. Support trade shows, exhibitions, and technical seminars by conducting live demos and presentations. Evaluate training effectiveness through feedback surveys, assessments, and pe...

Sales Responsibilities 1. New Business Development: o Identify and target potential clients through market research, industry events, and direct networking. o Develop tailored sales strategies to meet and exceed revenue targets. o Map large enterprises org charts along with key designations and change owners. 2. Solution Selling: o Engage with prospective clients to understand their needs and propose relevant solutions. o Deliver impactful product demonstrations and presentations, showcasing value proposition and ROI. 3. Negotiation and Deal Closure: o Lead pricing discussions and contract negotiations, ensuring mutually beneficial agreements. o Coordinate with internal teams to facilitate s...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 May 2025 Title Data Engineer Job Description A Data Engineer is responsible for designing, building, and maintaining large-scale data systems and infrastructure Their primary goal is to ensure that data is properly collected, stored, processed, and retrieved to support business intelligence, analytics, and data-driven decision-making, Key Responsibilities Design and Develop Data Pipelines: Create data pipelines to extract data from various sources, transform it into a standardized format, and load it into a centralized data repository, Build and Maintain Data Infrastructure: Desi...

Responsibilities Hexagons Asset Lifecycle Intelligence (ALI) division is looking for a seasoned Director, Customer Support to provide executive leadership to support team in India who provide application support for solutions of ALI division. This position will manage a team of senior and executive managers and will be based in India. This position will report to Vice President Software Development, India and work closely with Vice President Solution Support (Global), USA and will collaborate with executive level management for Solution Design, Solution Development, Quality Assurance and Strategy leaders. In this capacity, the Support leader will be the change catalyst to drive customer sati...

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating cust...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Support Client Management and customer contacts with technology & product questions specific to PTA product deployment, implementations, escalations, and resolution of issues related to technology. Facilitating travel program technology support, assisting with the online booking tool including maintenance, implementations, or escalations, and Interacting with Amex GBT client management and our customers to provide consultation...

We are looking for a skilled Web Developer (Vue.js preferred) to support and enhance our production application, currently hosted on Azure App Service with a Cosmos DB backend and integrations with customers Snowflake databases . This role will focus on ongoing product support, implementing new enhancements, and potentially leading a future migration to alternative cloud providers such as AWS or Google Cloud . Strong experience with Snowflake and Snowpark is required to optimize data workflows and extend our analytics capabilities. Responsibilities Maintain and enhance our existing Vue.js (Nuxt/Vite-based) application. Work on new feature development and bug fixes, ensuring high-quality code...

We're seeking a customer-focused Product Operations Executive to be the bridge between our healthcare clients and our technical teams. You'll provide expert support for our B2B digital health platform, manage technical setups, and ensure seamless customer experiences. Core Responsibilities Product Support: Handle inquiries on product features, issue investigation and resolution, where required in collaboration with other teams. Customer Onboarding: Supporting customers on setups of their preferred product configurations involving white-labelling, configuration of their 3rd party service accounts. Customer Success: Help customers derive the best value for their business from the product featu...

Experian is hiring for Product Support Role - IDF Experian India is looking for candidates for Product Support Role & responsibilities : Build monthly MIS & quarterly reports Take care of preliminary Onboarding formalities / checklist for a client & help with customer calls / demo Work with cross-functional team (technical as well as functional) and be engaged with clients on Product related query resolution Ensure data quality checks at periodic intervals Work with Product Consultants for Data analysis and rule reviews Take care of overall query management and incident management and reporting the same to client Preferred candidate profile : We are looking for someone with a Bachelors degre...

Hiring for ITES sector You can start your career in voice and chat process you can get promoted or switch after 12-18 months 05 days working both side cabs No charges WhatsApp details on HR 88266 73317

You will be responsible for developing and managing Power BI solutions by designing, developing, and maintaining Power BI reports and dashboards from scratch. Additionally, you will integrate data from various sources into a data lake, ensuring data cleanliness, accuracy, and accessibility. Troubleshooting and resolving issues related to data integration and dashboard functionality will also be a part of your role. Moreover, you will create and maintain data models to support reporting and analytics needs, design and implement ETL processes to move data from source systems to the data lake and Power BI, and optimize Power BI reports and dashboards for performance and usability. Documentation...

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions for clients" complex digital transformation needs. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro helps clients achieve their boldest ambitions and build sustainable businesses for the future. The company is committed to helping customers, colleagues, and communities thrive in an ever-changing world. Role Purpose: The role aims to provide effective technical support to the process and address client issues promptly to meet process SLAs. Key responsibilities include: Supporting the process by managing transactions according to qual...

Job Purpose: This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. Responsibilities: Drives sales of resold services such as renewals, product support etc. Has ability to address end customers, channel partners & vendors. Works with internal product sales teams to drive incremental revenue opportunities Meet or exceed assigned sales target. Performs reporting functions on an ongoing and timely basis including Quotes, Bookings and renewals. Meets End Users / Partners to convey the benefits of our services and the prices thereof. Generates documentation to ensure that the orders booked are taken up for invoicing for the servi...