2134 Product Support Jobs - Page 3

The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Lev...

About The Role Skill required: Talent Development - Learning Operations Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and clie...

About The Role Skill required: Talent Development - Learning Operations Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and clie...

About The Role Skill required: Talent Development - Learning Operations Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and clie...

About The Role Skill required: Talent Development - Learning Operations Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and clie...

About The Role Skill required: Talent Development - Learning Operations Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and clie...

About The Role Skill required: Talent Development - Learning Operations Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and clie...

Location: Chennai/Madurai Experience: 3+ Years Education: B.E /B.Tech KEY PURPOSE OF THE JOB (Position Summary) Product Portfolio Management: • Product Positioning Strategy for Industrial Air Spring Target market, Segment & products • Identify Applications, define product needs, Product Benchmarking, Tracking Development, Phase-in, Phase-out • Product Pricing Strategy Target Competition, Pricing Strategy definition, Execution • Product Support Catalogues, Brochures, Application matric, Usage guides etc., • Product Performance Track performance, Monitor feedback, Co-ordinate improvement actions based on need • Marketing Support – Assist in defining product naming and trademark registrations. ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role, and Responsibility : i) To work in a Leadership Role as AVP Director GM AGM- Product Management ( S/W Product AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your domain expertise as an en...

Manager / Associate Customer Service, Product Support & Admin Support Job Summary: Seeking a dynamic professional to manage customer service, product support sales, and order management. Role involves preparing quotations in EURO/INR, handling the order lifecycle (inquiry to delivery), and coordinating with vendors, consultants, accounts, warehouse, and factory teams to ensure smooth execution. Key Skills & Experience: Graduate in Commerce / Business Administration. 3-5 years experience in customer service / product support sales / order management (preferably equipment / B2B industry). Strong MS Excel & Office skills. Experience in vendor coordination, invoicing, import & customs (preferred...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Responsibilities: * Coordinate after sales support, customer service ops. * Manage product & client queries via phone, email & chat. * Resolve issues promptly with issue resolution skills. * Documentation , Inventory , Sales Support Coordination etc

The role will be liaise with the General Manager in the preparation of the production program. Reporting to the General Manager, you will be required to ensure that the Integra production processes are carried out to the specified workmanship standards and the completion of the quality document and also liaise with customers on business related matters. Key Responsibilities: Responsible for day to day planning of raw materials, consumables, man-power and other resources to achieve production targets. Responsible for preparation of estimates and quotations for various Integra jobs. Design process improvements, new processes, optimise operations and effectively launch and implement various ope...

The role will manage the administrative functions such as LMW, AMC, Logistics, managing office administration, supporting organisational processes, and ensuring the smooth execution of business operations and other general administration work. The role will be report to the Senior Executive HR & Admin. Key Responsibilities: Standardisation and deployment of company s policies and procedures in line with Welding Alloys Group Policies. Organise and maintain office systems, including filing and record keeping. Assist in the preparation of reports, presentations, and correspondence. Schedule meetings, appointments, and events. Handle incoming calls, emails, and other communications. Responsible ...

Notion Press Platform, a rapidly expanding SaaS product from Notion Press, Indias leading self publishing platform, empowers aspiring authors to publish their work with ease. We are looking for an enthusiastic Product Support Associate to join our team and play a vital role in supporting our users while helping to grow the platform through user insights and upselling opportunities. Role & Responsibilities: -Assist platform users by addressing their queries and concerns via email and phone calls, ensuring a seamless experience for authors -Proactively upsell premium packages and add-on services, increasing awareness of the platforms offerings -Educate users about additional publishing service...

You will Implement robust business logic, including data abstraction, dependency injection, and core rule processing. You will Architect and manage the data access layer utilizing Entity Framework and LINQ. You will Integrate data from core systems via daily SSIS job executions. You will Create and maintain Crystal Reports for multi-format output including PDF and Excel. You will Optimize application performance, scalability, and ensure adherence to coding best practices. You will Collaborate with cross-functional teams to gather requirements and deliver solutions. You will Diagnose, troubleshoot, and resolve production issues promptly. Manage defect lifecycle in JIRA: - Analyze reported iss...

Drive sales of Fans through institutional channels (real estate projects, schools, hospitals, corporate offices, etc.). Generate and convert B2B leads from realtors, interior designers, and architects. Identify, engage and convert bulk buyers in targeted industry verticals. Conduct regular meetings with realtors, architects, interior designers, and project consultants. Develop and manage a strong sales pipeline across territory assigned Develop strong relationships with key accounts and maintain high levels of client satisfaction. Ensure repeat orders and long-term business through excellent service and product support. Understand client requirements and provide customized business solutions...

MS Expert - NSP/NFM-P Job Description (JD) Education and Experience Required: 5+ years of professional experience in telecom/IT operations. Bachelor of Science or equivalent degree in Computer Science or Electronics or Telecommunications or related fields. --- Mandatory Skills: --- NSP/NFM-P Working knowledge of NSP/NFM-P on FCAPS Functionalities. Basics of Linux: command-line proficiency, system navigation, basic scripting (shell/awk/sed). Strong understanding of telecom OSS and Trap flow from SBI to NBI via Element Management System (EMS) and Network Management System (NMS). Familiarity with fault management processes and alarm correlation mechanisms. Ability to perform routine system heal...

NPI Product Specialist Position Overview: The NPI (New Product Introduction) Product Specialist will play a key role in supporting new product development and expanding the company s product portfolio. This role requires strong analytical, technical, and collaboration skills to identify new opportunities, manage product data, and support product launches. The Product Specialist will work cross-functionally with Product Development, IT, Sales, Marketing, Purchasing, Quality, and Operations to ensure successful product introductions and ongoing product support. Key Responsibilities: Research and identify new product development opportunities through industry, vendor, and competitor data. Gathe...