2915 Product Support Jobs - Page 2

Job Description : Key Responsibilities: Deploy and upgrade production-grade Kafka clusters, ensuring high availability and fault tolerance. Automate the installation and configuration of Kafka clusters using tools such as Ansible and Chef. Troubleshoot critical production issues, optimizing Kafka performance and minimizing downtime. Configure MirrorMaker for data replication between two data centers, ensuring effective disaster recovery. Deploy and manage Provectus Kafka UI on a Kubernetes cluster for real-time monitoring and management. Integrate Schema Registry and deploy multiple Kafka Connectors to facilitate seamless data flow. Onboard new users by managing ACL permissions, creating top...

We are seeking a skilled and proactive Product Support Engineer to join our Customer Support team. This role requires a strong understanding of technical troubleshooting with good communication and coordination skills. The ideal candidate will contribute to knowledge management, collaborate cross-functionally, and ensure high-quality support delivery to our customers. Job Qualifications Troubleshoot and debug issues with Model N applications using SQL and other tools. Triaging customer-reported issues by analyzing expected product behavior and application data. Apply best practices in problem-solving after consulting with senior team members. Document and publish knowledge articles, papers, ...

Job Profile : Network engineer Location : Chennai Experience Required : 0-2 yrs - Softenger Job Profile : Network engineer Job Location : Experience Required : 0-2 yrs Job Description : Job Title: IP Network Engineer Location: Chennai Experience: 0 to 2 years Job Type: Full-time / Contract Domain: Telecom / Service Provider / Network Engineering (Work From Office 24/7 Rotation base shift).

Job Description : Job Summary: We are looking for a dynamic and result-driven Sales Executive to promote and sell our payment solutions to businesses. The ideal candidate will have relevant B2B/B2C sales experience and a passion for fintech and digital payments. Key Responsibilities: Identify and generate new business opportunities through field sales, cold calling, networking, and online research. Pitch payment solutions to merchants, SMEs, startups, and enterprise clients. Build and maintain a strong sales pipeline through consistent follow-ups. Conduct product demos and explain key features, benefits, and pricing models. Achieve monthly sales targets. Collaborate with onboarding, operatio...

Job Profile : Java Developer Location : Pune Experience Required : 4-5 yrs - Softenger Job Profile : Java Developer Job Location : Pune Experience Required : 4-5 yrs Job Description : Develop modern, responsive web interfaces using React.js and Tailwind CSS. Collaborate with backend developers to integrate RESTful or GraphQL APIs. Optimize application performance and ensure cross-browser compatibility. Implement best practices for code quality, version control, and reusable components. Set up and manage CI/CD pipelines for deployment on AWS. Monitor and troubleshoot production issues in cloud environments. Maintain documentation and ensure alignment with agile development processes.

Role: L2 Support Engineer & L2 Support Lead. Exp: 2 to 12 Years Domain: Telecom only Location: Bangalore Mode of Work: Onsite Required skills are mentioned below: Very knowledge on Unix and Shell scripting Experience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles. Good understanding of RDBMS concepts. Preferred knowledge on Hadoop/HBase/PostGreSQL Extensive experience of systems development including involvement in all major stages of software development projects. Good Knowledge and appreciation of systems development lifecycles and methodologies. Well established communication, presentation, motivational and inter-personal skills associated with person-management ab...

Overview SUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage applications, working closely with clients, developers, and business analysts to improve the overall usability and functionality of the product. Responsibilities PRIMARY RESPONSIBILITIES Triage the customer support escalations and help prioritize issues for engineering in terms of importance to the business. Resolve product issues by analy...

About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countri...

About The Role Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Commercial Insurance Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Product Owner Project Role Description:Drive the vision for the product ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applicat...

Role Overview We are looking for an experienced and driven Lead Product Support to manage and guide a team of support engineers, ensuring the timely and effective resolution of complex product issues. In this role, you will act as the escalation point for unresolved technical problems and coordinate closely with Engineering, Product, and Customer Success teams to address root causes, improve product stability, and enhance customer satisfaction. Key Responsibilities • Lead a team of support engineers, providing technical guidance, mentoring, and performance management. • Own high-priority incidents and drive them to resolution through structured problem-solving and cross-functional collaborat...

The Agile Scrum Master combines responsibilities of project management, business analysis, and team guidance and coaching. This role applies agile and lean practices to maximize team performance and effectiveness, delivering software, platform, cloud, and digital transformation projects that meet or exceed client expectations. All you need is... Critical Experiences 7+ years of experience. Working knowledge of agile, lean, and traditional project management methodologies in various technology environments (web and mobile applications, proprietary platforms with front- and back-end systems, PaaS, Cloud virtualization, etc.). Ability to translate business needs into software requirements and w...

Total 4+years exp location- Hyderabad and Bangalore Role : Production Support / Application Support Skills Required: Mandatory Skills- L2 Production Support-application + Linux Server Admin(Moderate Level of Expertise) + Any APM Tools Experience (Grafana/Splunk/Datadog - Preferred) Look for only immediate joiner only. 24*7 Production Support No Hybrid Model / No – Work from Home Work from Mphasis Office - ODC Rotational Shift Timings – (6:30 AM TO 3:30 PM // 2:00 PM TO 11:00 PM // 10:00 PM TO 6:00 AM)

Processes : Frontend / Backend / Hybrid Sectors : Tech Support / Non-tech Support / BFSI / ITeS Skills - Good communication skills, customer service orientation, proficiency in MS World & Excel Day Shift , Sunday off

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

Role: Technical Sales Engineer Shift: US Shift Overview: The Solution Center Team plays a crucial role in driving customer growth and enhancing customer experience for the Enterprise and Distribution Channel business unit. With over 400 dedicated professionals, the team offers global support, helping customers and distributors engage with TE Connectivity, providing expert technical advice and delivering high-quality business opportunities. Responsibilities: Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs. Respond to customer inquiries via various channels like chats, calls, emails and web forms offering technical support ...

We are one of the key market leaders in AUTOMOBILE manufacturing and its Sales across the Indian and International markets. We offer a creative and progressive culture with all the exciting challenges and rewards of working for a dynamic, international company. You will be working as Technical Support & Warranty Deputy Manager in our Commercial Vehicles - After Sales CV (ICE & EV) and Spares Business Department. This department works ardently towards providing timely and accurate after sales services to ensure high customer satisfaction and experience, and promote the brand positioning of the products in the market . Your Job Role Summary In this role, you will work towards conducting techni...

Manage and resolve complex technical issues related to Moodle LMS , including configurations, integrations (Zoom, SSO), migrations, and version upgrades. Handle escalated issues from Level 1 & Level 2 teams, ensuring timely resolution under defined SLAs. Perform data migration activities: analysis, transformation, import, validation, and post-migration support. Collaborate with Business Analysts, Developers, System Admins, and Project Leads for issue resolution and process improvements. Conduct root cause analysis , troubleshoot recurring issues, and coordinate with the development team for fixes or patches. Support system performance optimization , updates, and configurations on complex set...

Directs all activities and staff for technical field service programs for product installation, trouble-shooting, maintenance, repair, and customization. Responsibilities Lead a team of 10 Condition Monitoring Analysts supporting condition monitoring activities for Electric Power prime and standby generators Drive accountability through the team on execution of targeted goals including CM PSE Closed $ Won, CM PSE Participation, CM PSE Yield Rate. Partner with internal Caterpillar stakeholders and CM vested dealer stakeholders to achieve key business objectives for EP customers while communicating value of CM services Management of EP CM asset registrations within Foresight tool Partnering wi...

Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects. Duties & Responsibilities: Investigate the issue and Provide Resolution (where is the issue device / connectivity / platform / application layer) Application & Platform Performance Monitoring Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools Recreate and verify complex performance and environmental issues with full access to the production environment To identify, troubleshoot and solve incident...

The Application Support Engineer is a key member of Cvents Technology team The responsibilities of this position includes proving Technical Product support, troubleshooting issues, and product knowledge to Cvent s Client Services team to serve our Customers This role involves debugging software issues and coordinating with multiple teams on issue resolution and documentation Additionally, troubleshoot issues in backend systems for our internal and external software offerings as we'll as assist in resolving performance issues This person excels at organization, multitasking, problem solving, and ensures that our product offerings are user-friendly and bug-free A strong knowledge of database m...

Serve as a process expert supporting for cross-functional consulting and the implementation of standardized Controlling (CO) processes across applications. Support the transition from the global SAP ECC system to the new S/4HANA landscape. Define and design end-to-end processes and solutions based on business requirements, and document their implementation accordingly. Provide operational support and lead training initiatives for key users across international locations. Operate effectively within an international project environment, contribute significantly to major IT initiatives (eg, S/4HANA), and deliver professional support to internal stakeholders. Maintain regular collaboration with ...

Serve as a process expert supporting for cross-functional consulting and the implementation of standardized Finance (FI) processes across applications. Support the transition from the global SAP ECC system to the new S/4HANA landscape. Define and design end-to-end processes and solutions based on business requirements, and document their implementation accordingly. Provide operational support and lead training initiatives for key users across international locations. Operate effectively within an international project environment, contribute significantly to major IT initiatives (eg, S/4HANA), and deliver professional support to internal stakeholders. Maintain regular collaboration with adja...

Responsible for field activities eg installation, integration, system operation, ATP To maintain Service Level Agreement during AMC Field trials and demonstrations On-Site work, travel within & outside India Involvement & ownership of technical aspects Team member of Engineering, Project Management & Field Support Good experience in handling technical topics, timebound activities, independently & with team Ability to work with diverse teams, engage and build strong relationships with all stakeholders Our colleagues provide insider information about: Daily adventures and challenges The technologies behind the innovative projects and solutions Your qualifications bachelors degree in Electronic...

Responsible for field activities eg installation, integration, systemoperation, ATP Support during warranty & AMC Field trials Team member of Engineering, Project Management & Services Involvement in technical matters & field activities Open to travel within & outside India Our colleagues provide insider information about: Daily adventures and challenges Our passionate team The technologies behind the innovative projects and solutions Your qualifications bachelors degree in Electronics & Communications with strong academic background 2025 batch pass out will be preferred Sound understanding of fundamentals of Radio Wave Propagation Understanding of signal intelligence domain Exposure to ESM ...