1646 Product Quality Jobs - Page 22

The Quality Assurance Engineer is responsible for ensuring that products meet the required quality standards and specifications throughout the manufacturing process. This role involves developing and implementing quality control systems, conducting audits, and collaborating with various departments to promote a culture of quality. Key Responsibilities: Quality Control: Develop and implement quality control processes and inspection protocols to ensure compliance with internal and external standards. Audits and Inspections: Conduct regular audits and inspections of manufacturing processes, equipment, and products to identify areas for improvement. Documentation: Maintain accurate records of quality checks, audits, and non-conformance reports. Ensure proper documentation of quality assurance activities. Collaboration: Work closely with production, engineering, and supply chain teams to address quality issues and implement corrective actions. Training: Provide training to staff on quality standards and best practices to foster a quality-oriented culture. Continuous Improvement: Lead continuous improvement initiatives focused on enhancing product quality and process efficiency. Compliance: Ensure compliance with industry standards, regulatory requirements, and company policies. Qualifications: Bachelors degree in Engineering, Manufacturing, or a related field. years of experience in quality assurance or quality control in a manufacturing environment. Strong understanding of quality management systems (e.g., ISO 9001). Proficient in statistical analysis and quality improvement tools (e.g., Six Sigma, Lean). Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Preferred Qualifications: Certification in Quality Engineering (CQE) or related credentials. Experience with product testing and validation processes. Ability to work in a manufacturing environment with exposure to machinery and production processes.

What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Contribute to the design and implementation of new products and features while also enhancing the existing product suite Be a mentor for colleagues and help promote knowledge-sharing To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

Internal Job Title: Assistant Manager Product & Process QA Business: Lucy Electric Manufacturing & Technologies India Location: Halol, Vadodara, Gujarat Job Reference No: 4099 Job Purpose This Job Position is required for product quality assurance by establishing, implementing and maintaining the process controls and procedures with operational teams and leading continuous improvements to provide repeatable and reliable products to customers. Job Context This position reports directly to Manager QA. All in-process & final inspection quality team will report to this position. Job Dimensions & Key Accountabilities: Be focused for all product quality concerns and provide support to manufacturing team; Determine technical aspects of product functionality, components criticality & assembly sequences and component properties by reviewing all aspects Review customer complaints; implement corrective and preventive actions with root cause analysis. Elimination of major customer complaints by monitoring effectiveness of corrective and preventive actions. Analyse and formulate Risk management by implementing corrective and preventive actions to deliver reliable products to customers Manage Product & Process Audits, Logistics, Internal Audits of ISO standards; share findings with concern departments and seek corrective and preventive actions Active participation for controlling and reducing Cost of poor quality by identifying and monitoring the actions; Identify trends in test & inspection failures and assist with root cause analysis. Control & reduce non-conformance trend by monitoring effectiveness of actions taken & by providing appropriate training, awareness to concern technicians. Conduct Forthrightly NCR review meeting Participate and Serve as an active member for new product development, new processes, QCIs and product transfers by knowledge sharing and learnings. Participate in daily production meeting, various CFT meetings to understand priorities of business and accordingly delegate tasks to team members. Co-ordinate Engineering change(s) within team and record implementation(s), raise engineering change request as and when required for continuous improvement. Lead process improvement activities and help identify and implement new ways of working; Prioritize and co-ordinate testing activities. Monitor trends of test results. Propose for assembly fixtures, jigs and machineries for error proofing and qualitative production output. Prepare monthly reports as an evidence and road map of effective implementation of product quality management and the action status in line with organizational and QA objectives. Monitor calibration plan and ensure all instruments are getting calibrated as per schedule through team support. Establish, Improve and Retain control plans, procedures, work instructions, birth certificates and checklists for process controls Foster an environment that supports learning, individual development, and openness to change. Provide necessary training to all concerns for continual improvement of quality. Supervise subordinates and ensure timely execution of inspection activities. Training needs assessment, recording of trainings imparted & its effectiveness review Recommend and review the Appraisals of sub-ordinates, providing motivation to sub-ordinates to pull the maximized their efficiencies and importance in functional level, inspection, testing and assembly technique Qualifications, Experience & Skills Education: Full time engineering graduate from an AICTE affiliated university and minimum 10+ years post qualification working experience in switchgear industry (preferrable) Required Skills & Experience: Proficient in problem solving techniques and drive to achieve continual improvements Knowledge of assembly techniques and various manufacturing processes Expert in Auditing of manufacturing processes, vendors and ISO standards requirements Experience in lean manufacturing, 5s and Kaizen concepts Hands-on experience in ISO 9001, 14001, 45001 Knowledge of performing test of almost all switchgear products for insulation, mechanical and electrical requirements Behavioural Competencies Excellent communication skills, Team Player Integrity and professional ethics Leads by example and inspires our people to do the right thing Cooperates and works across the organization to deliver the business results Encourages challenge to foster new ideas and ways of doing things Gets things done and makes it easy for others to do the same Builds authentic, effective working relationships Values our culture and actively encourages sharing different points of view Has a positive can-do attitude Openly encourages debate to achieve the best outcomes Open to giving and receiving feedback; identifies, coaches and develops future talent About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today we employ in excess of 1,400 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a global business that provides medium voltage switching and protection solutions for electrical distribution systems. Our dedication to cultivating our service provision allows Lucy Electric to offer a complete solutions package to our customers; facilitating the delivery of electricity to homes and businesses worldwide. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!

Senior SQE Location: Bangalore, IN, 562122 Position Type: Professional What we can offer you We are a team of passionate and driven colleagues located globally. We are responsive and creative, and we bring a high level of value to our customers. We are flexible, we support each other, and we are open to dialogue and exchange. We embrace continuous improvement and we are target orientated. Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization. To work with us is to work with some of the world s most iconic brands, and to be part of a reputation that has been earned for over a century. It is our responsibility to honor that heritage and build an even stronger future for our company moving forward. Each of our individual actions collectively define who we are as a company and how the world sees us. Supply Network Quality Interested in joining a team who works hand in hand with our supply network partners to secure the best product quality for our end-customer? Driven by a strong quality mindset? Convinced that building solid relationships with supply network partners is key to continuously improving? Or just curious about the title? These are already good reasons to look at this job posting! This is us, your new colleagues The Supply Network Quality (SNQ) organization, belonging to Volvo Group Purchasing, is driving the supply partner base towards premium automotive quality standards and world-class performance. We are responsible for continuously improving the supply partner base and the quality of purchased parts. There is now an opportunity to join the SNQ India team. By joining our team, you can expect to be warmly welcomed, respected and appreciated for who you are. We value difference convinced that it is key for a team to better perform in our work when everyone can express themselves freely. Your personal development is our priority, making you happy and motivated to come to work every day! What you will do Work cross functionally within the Volvo Group to secure products and projects Work early in projects to ensure the right selection of a supplier during the sourcing process Contribute to Volvo s sustainability journey by translating requirements to suppliers Ensure supplier processes are robust and consistent to deliver a Quality Assured product Perform supplier audits Be an Ambassador for Quality Assurance Use established quality tools such as APQP & PPAP with other Volvo Group specific tools Provide technical support by working closely with the Buyer teams Assist Buyers by scouting for new suppliers Build strong relationships with suppliers and highlighting improvement opportunities Work with speed and agility to quickly solve supplier quality issues Deliver training on Quality Assurance & various tools both internally and at suppliers Supplier scope: Body builders, adaptation parts, additive manufacturing and service parts Frequent travelling (mainly to suppliers) Requirements The Supplier Quality Engineer (SQE) is responsible for performing quality assurance activities with external supply network partners of Volvo Group in order to ensure purchased components meet design specifications. We are looking for a candidate who enjoys the varying tasks of an SQE role, has strong commitment, works well both alone and in teams, and can handle a high pace. Since travelling to supply network partners is a frequent activity, our candidate enjoys travelling and meeting new people, shall master communication both written and spoken and being able to handle multiple simultaneous projects. Skills and competencies Masters or Bachelors in Engineering preferred Experience in Supplier Quality within heavy trucking or automotive industry, preferably 5+ years Experience of quality assuring body builders and adaptation parts is a significant advantage Experience/skills in auditing suppliers is a significant advantage Experience in additive manufacturing / 3D printing is an advantage Experience in different technology areas such as casting, forging, injection moulding Experience of reviewing technical documents such as drawings, technical regulations, standards, etc. Good knowledge about IATF16949 and ISO9001 Good knowledge in English, both verbally and written Engaged and self-driven with an ease to quickly assess the business situation and take decisions We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with passion for innovation, sustainability, people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to customers, society, and the Volvo Group . Job Category: Purchasing Organization: Group Trucks Purchasing Travel Required: Frequent Travel Requisition ID: 22687 View All Jobs Do we share the same aspirations? Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

What is the job about? The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer. He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner Your main responsibilities Makes a risk assessment for every task. Reports matters related to Safety, Health and Environment. Advises the customer about shortcomings in the total system, which can prevent problems and offer a solution to these problems. Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required. Prepare clear and complete service reports and ensure that these are submitted on time ( warranty claims, working hours, Quality Improvement System (QIP), Failure Analysis System (FAS) etc.); Registers the identified product quality issue in the system. Assists in project execution installation support, commissioning etc. Executes the agreed maintenance services and SLA for service agreements. Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations etc. including identified leads. Provides technical support to ASP upon need, in the markets served by ASPs. Manages complex projects execution. Provides input for the content of the maintenance contracts. Makes complex root cause analysis on unplanned down-time events. Coaches and supports the development of the junior field engineers Prepares inputs for quoting out-of-warranty repairs Collects installed base information Continues learning and development to build up hands-on service capability Master s the use of service tools and equipment Lives in Grundfos s core values, takes responsibility for own actions and takes care of colleagues, partners and customers Your background : We imagine that you have: Technical education knowledge of electrical/mechanical engineering 2 years of work experience in the industry or comparable environment Experience with pump technology will be an advantage SAP experience preferred Ability to participate in work with processes or projects within the service environment

Experience in the field of Quality Engineering/Reliability Engineering/Quality Management in a technical environment and/or Research & Development / Engineering / Application of product and/or technology in the semiconductor industry. Job Description In your new role you will: Define and deploy quality targets for products based on customer, market and application requirements, in addition proactively capture future goals Develop a qualification strategy and plan (cost, time, resources)based on customer requirements or product and technology innovation Contribute to technical risk management by method and product expertise as well as being a role-model of a challenging reviewer Conduct product qualification according to plan including assessment of test and construction analysis results, in case of device fails drive failure analysis and problem solving Ensure that quality criteria are met with focus on value add for customers and Infineon Drive information and documentation of product quality related topics like quality related queries and qualification documents Act as advocate for the customer and particularly focus on our clients needs in the course of problem solving Decide in case of product and production deviations and risk management for products in volume production Cooperate with other internal business and operational functions for all Quality Management aspects. Your Profile You are best equipped for this task if you have: A university or university of applied science degree in Electrical Engineering, Physics or comparable At least 5+ years of experience in the fields of Quality Engineering/Reliability Engineering/Quality Management in a technical environment and/or Research & Development / Engineering / Application of product and/or technology, thereof ideally 3+ years in the semiconductor industry. Technical understanding regarding either the structure, function, manufacturing and/or application of semiconductor products. Advanced background on wide bandgap semiconductor technologies, ideally experience in GaN HEMT devices/technology. Good knowledge of reliability tests and methods as well as failure analysis. Basic knowledge in quality methods such as e.g. FMEA, 8D and/or international standards as JEDEC/AECQ as a plus. Solid acting in a project management environment within cross-divisional teams. for everyone.

Job Title Risk Management Engineer Job Description Risk Management Engineer In this role, you have the opportunity to make life better But it s not just what we do, it s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs. It s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most. Looking at the challenges the world is facing today Philips purpose has never been more relevant. So in this role of Complaint Investigator, you share our passion for helping others, you ll be working towards improving people s live by improving product and patient safety. You are responsible for: Responsibility #1: 5+ years working knowledge of ISO 14971 and product specific regulations and standards. 3+ years working experience in a regulated industry. Ensures product safety risk management deliverables are created, maintained, and stored in the Risk Management file during product development. Ensures the appropriate safety risk assessments are performed when triggers are met and conducts product risk assessments as needed after product launch. Defend Risk Management and design quality activities during external and internal audits. Perform periodic reviews of Risk Management Files and ensure those are performed according to schedule. Evaluate process and product changes for their impact on the current Risk Management Files. Responsibility #2: Monitor post product data (e.g. Complaints, Corrective and Preventive Actions (CAPA), Non-conformance Reports (NCRs), Customer Feedback information, etc.) for impact to the Risk Management Files Coordinates with a cross functional team including Engineering and Medical Affairs in the creation and maintenance of the deliverables listed above. Introduce and implement the quality processes and tools required to ensure product quality and customer satisfaction. Ensures that all products to be released comply with all the relevant safety and environmental policies and regulations by implementing requirements, conditions and enablers in the Business. Responsibility #3: Introduce and implement complaint handling processes and tools required to ensure global regulatory compliance, quality, and patient safety. Manages compliance to FDA regulations and other Regulatory Agencies as required. Manages the oversight and review of complaint handling files, adverse event reports, regulatory inquiry responses, and safety escalations. Actively participates in inspections and questions relating to the operation of complaint handling operations, processes, and procedures in coordination with all other applicable company groups. Responsibility #4: Communicates performance feedback to individuals performing complaint handling activities, ensuring consistency, quality, and adherence to defined processes related to complaint handling, adverse event reporting, and safety escalations. Provides expert consultation to individuals responsible for the coordination and preparation of responses to regulators and competent authority inquiries when needed. Provides expert consultation and communicates decision making related to escalated issues for complaint handling activities, regulatory reporting decisions, requirements for additional investigation, and subject matter expert engagement. Engages with individuals within the Businesses, Markets, and Services organization to ensure the required information for complaint handling, regulatory reporting, and/or escalations for further investigation or action are communicated and acted upon. Responsibility #5: Develops and presents materials describing complaint handling and regulatory reporting KPIs, metrics, and/or daily management information to business, market, and leadership. Facilitates conversations with technical experts to ensure timely completion of escalations. (Technical investigations, IIAs, CAPAs) Support audits for complaint handling You will be part of You will be part of the Quality Team in Electronic Medical Records & Care Management Business. You will be able to partner with other experienced Quality team members and Leadership that will support you in the upcoming challenges and goals, and you will be able to join a very organized area where the teamwork is very much valued. To succeed in this position, you need to have the following expertise and experience: Bachelor degree in bio-medical, engineering, healthcare, or related technical degree with 8+ years of experience; OR Bachelor degree with 8+ years of experience in a medical device or regulated industry. Working knowledge of appropriate global medical device regulations, requirements, and standards, such as 21 CFR Parts 803, 806, and 820, ISO13485, ISO14971, European Medical Device Directive (93/42/EEC), EUMDR, Canadian Medical Devices Regulation (SOR/98- 282), Japanese MHLW Ordinance 169, and ISO 9001. ISO14971 Risk Management, CAPA, Previous experience in Medical device. Product Knowledge is preferred. Project Management certificates(preferred). Mandatory: Working Knowledge in the area of Complaint Handling, Vigilance reporting and its global timelines and Post Market Surveillance (PMS) for medical products. Preferable: Knowledge of software product development, knowledge in Trackwise tool and/or Service tools. Knowledge of analytics tool/KPI trackers/Daily managements etc.. Detailed oriented, work allocation and monitoring, good communication skills, mentoring, team management, conflict management, team dynamics, self-starter, results, and targets oriented, resilience. A dvanced English required (Oral and Writing)

Amazon has reinvented how hundreds of millions of people shop online providing Customers with the opportunity to find and discover virtually anything they want to buy and providing over 2 million Sellers with a platform to sell and deliver products to customers worldwide. The Marketplace business exceeds 40% of the total Amazon.com sales, and each year, tens of thousands of businesses join the marketplace adding millions of new products. Amazons Seller Fulfillment Services organization drives the Selling-On Amazon business, and develops solutions that enable sellers to manage their e-commerce business on Amazon and ship their products to customers. True to Amazon s tenets, customer and seller obsession are always at the forefront of our decisions. We innovate and design our services and tools with a focus on customer and seller experience, followed by our focus on technology and worldwide scaling. We are seeking a Quality Assurance Manager to work with us to build a second Quality Assurance team in our Hyderabad location. This org brings interesting challenges, a positive team atmosphere, and a commitment to growth. You will have the opportunity to grow a team as an extension of the existing QA team, working both with new hires and established team members while also partnering with North America QA counterparts. The problem space we work in is technically challenging, and you will manage a team that delivers both automated and manual QA value. The successful Quality Assurance Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing, able to develop and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy. You will lead a team that will develop test strategies, automation, and execute on testing. In this role, youll have the opportunity to improve quality processes already in place and drive change with the larger Quality Assurance team. The ideal candidate will have experience with management and be excited about contributing to the success of the team and products. Responsibilities Work with business and development teams to understand product vision and requirements Train and develop your team Oversee the development and execution of test plans and monitoring and reporting on test execution Work with a team of quality engineering professionals to ensure the highest quality product delivery Come and see for yourself why our team and org are a great place to succeed, grow, and have fun! Responsibilities Work with business and development teams to understand product vision and requirements Train and develop your team Oversee the development and execution of test plans and monitoring and reporting on test execution Work with a team of quality engineering professionals to ensure the highest quality product delivery A day in the life As a Quality Assurance Manager, your could range from having 1:1s with team members, meeting with stakeholders, mentoring and growing your team, or reviewing test plans. Our internal stakeholders operate across North America and China primarily, and are collaborative partners that will look forward to meeting with you and your team. Youll participate in our retrospective process, identifying key challenges. Our customers are both 3rd party sellers that use Amazon to build their business, as well as end customers that buy on Amazon. About the team The Seller Fulfillment Services QA teams goal is to deliver quality products. The organization we support partners closely with QA. This team will span managing employees located in Hyderabad and Chennai, and will report to the senior QAM in North America. This team values growth, delivering results, and has a collaborative atmosphere where each team member has opportunities to grow and learn. 5+ years of quality assurance engineering experience 1+ years of quality assurance teams management experience Experience managing manual testers Experience identifying and reviewing test plans, test cases and testing results with a strong QA background Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals Experience managing automation testers Experience transforming QA programs from manual to automation Experience testing front and back end systems

KP Group is looking for Asst. Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

KP Group is looking for Asst. Manager to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Product Support Manager Location: Bangalore, IN, 560058 Position Type: Professional What we need you to do? For Region India, Own processes for field quality analysis, Product maintenances & technical support for Excavators. Represent India in the excavator product support groups. Contribute with his/her competence and expertise, and collaborate closely cross functionally with all stake holders, putting people in the driving seat that motivates people to be self -driven and collaboration driven. Besides operational responsibilities, look for continuous improvements in the way of working . Inspire and motivate peers and employees We expect you to be: Provide technical support to dealers as per the resolution timeline defined. Assist dealers in resolving field issues & troubleshooting of the product complaints Visit to machine work sites to support dealership for unresolved technical issues and guide them on the trouble shooting to put back the machine into operation. Support dealers in identifying the suitable parts as per the machine card and collaborating with the parts team in the Volvo system to extend required support on the technical specification & suitability of the components & its child parts. Coordinate and support for update in prosis for required service & parts information by the dealerships Represent Region India in the Global technical support groups Monitor and develop the Customer Technical Support activities of the dealers via the Market areas. Develop dealers service support capabilities through the area service teams Managing the aftermarket technical support operations in accordance with established company policies. Ensure good processes exist to share information of product quality with the Market area teams (sales, aftermarket, and others) Manage the warranty process for the region India including goodwill decision administration. Ensure adherence to service processes by dealers related to technical support and warranty Responsible for the metrics of uptime related to War room, Warranty and Product Management Provide inputs on component life cycle and product performance improvement Provide inputs to Parts operations on product life cycle and support inventory planning Responsible for the timely completion of product quality campaigns Accountability: Dissemination of technical information ( for all the stake holders like dealerships/Market Area teams). Response & resolution time (Technical inputs through Chain Case & support dealership for trouble shooting) War room KPI like MTTR & Restoration of the breakdown for technical inputs & structural repair procedures Product Campaign results Timely warranty claim judgment CSS & DSS results Training & development Plan & support for dealer product specialists Required Competencies: Product Technical knowledge preferably on Excavators Industry insights and Market Knowledge Sensitive to dealers & customers expectations Good business sense, good understanding of business process Communication and proven people skills BE / B-Tech, experience in handling product support/field engineer role and at least 10 years in handling Excavators or Diploma with 12-15 years of experience from relevant industry. This role required travelling to different parts of the country as & when required to address product complaints. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow. Job Category: Engineering Organization: Volvo Construction Equipment Travel Required: Occasional Travel Requisition ID: 22941 View All Jobs Do we share the same aspirations? Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

" Job Title: Quality Head Location: Saswad About the client: PSS has been mandated to hire a Quality Head for a key food products supplier, dedicated to advancing the HORECA sector with innovative solutions. Job Purpose: Seeking an experienced and highly skilled Quality Head to join our team at our site. The ideal candidate will have a strong background in quality assurance and control within the food and beverage manufacturing industry. This role is crucial in maintaining the highest standards of product quality and ensuring compliance with all regulatory requirements. Key Responsibilities: Quality Assurance Leadership: Oversee and lead the quality assurance team, ensuring the highest standards of product quality are maintained. Regulatory Compliance: Ensure compliance with all relevant food safety regulations and standards (e.g., FSSAI, HACCP, ISO). Process Improvement: Develop and implement quality control processes and procedures to enhance product quality and operational efficiency. Audit Management: Plan, conduct, and oversee internal and external audits to ensure compliance with quality standards and regulatory requirements. Team Development: Mentor and develop the quality team, providing training and guidance to ensure continuous improvement and professional growth. Customer Satisfaction: Address customer complaints and concerns related to product quality, implementing corrective actions as needed. Supplier Quality Management: Collaborate with suppliers to ensure the quality of raw materials and components used in production. Data Analysis: Utilize quality data and metrics to identify trends, root causes, and areas for improvement. Cross-Functional Collaboration: Work closely with production, R&D, and other departments to drive quality initiatives and ensure product excellence. Quality Management System (QMS): Implement and manage the Quality Management System to ensure consistent quality standards across all operations. Quality SOPs: Develop, review, and update Standard Operating Procedures (SOPs) to ensure all quality processes are clearly defined and followed. Reporting: Prepare and present regular reports on quality performance, improvements, and challenges to the Managing Director. Educational Qualifications and Experience: Education: Bachelor s degree in Food Science, Quality Management, or a related field. A Master s degree is a must and relevant certifications (e.g., Six Sigma, ISO Lead Auditor) are a plus. Experience: 12-18 years of experience in quality assurance and control within the food and beverage manufacturing industry. Skills: Strong leadership, analytical, and problem-solving skills. Excellent communication and interpersonal skills. Knowledge: In-depth knowledge of food safety regulations, Quality Management Systems (QMS), and quality management standards (e.g., HACCP, FSSAI, ISO). Experience in developing and managing Quality SOPs. Attributes: Detail-oriented, proactive, and results-driven with a passion for quality and continuous improvement. ",

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What we can offer you We are a team of passionate and driven colleagues located globally. We are responsive and creative, and we bring a high level of value to our customers. We are flexible, we support each other, and we are open to dialogue and exchange. We embrace continuous improvement and we are target orientated. Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization. To work with us is to work with some of the world s most iconic brands, and to be part of a reputation that has been earned for over a century. It is our responsibility to honor that heritage and build an even stronger future for our company moving forward. Each of our individual actions collectively define who we are as a company and how the world sees us. Supply Network Quality Interested in joining a team who works hand in hand with our supply network partners to secure the best product quality for our end-customer? Driven by a strong quality mindset? Convinced that building solid relationships with supply network partners is key to continuously improving? Or just curious about the title? These are already good reasons to look at this job posting! This is us, your new colleagues The Supply Network Quality (SNQ) organization, belonging to Volvo Group Purchasing, is driving the supply partner base towards premium automotive quality standards and world-class performance. We are responsible for continuously improving the supply partner base and the quality of purchased parts. There is now an opportunity to join the SNQ India team. By joining our team, you can expect to be warmly welcomed, respected and appreciated for who you are. We value difference convinced that it is key for a team to better perform in our work when everyone can express themselves freely. Your personal development is our priority, making you happy and motivated to come to work every day! What you will do Work cross functionally within the Volvo Group to secure products and projects Work early in projects to ensure the right selection of a supplier during the sourcing process Contribute to Volvo s sustainability journey by translating requirements to suppliers Ensure supplier processes are robust and consistent to deliver a Quality Assured product Perform supplier audits Be an Ambassador for Quality Assurance Use established quality tools such as APQP & PPAP with other Volvo Group specific tools Provide technical support by working closely with the Buyer teams Assist Buyers by scouting for new suppliers Build strong relationships with suppliers and highlighting improvement opportunities Work with speed and agility to quickly solve supplier quality issues Deliver training on Quality Assurance & various tools both internally and at suppliers Supplier scope: Body builders, adaptation parts, additive manufacturing and service parts Frequent travelling (mainly to suppliers) Requirements The Supplier Quality Engineer (SQE) is responsible for performing quality assurance activities with external supply network partners of Volvo Group in order to ensure purchased components meet design specifications. We are looking for a candidate who enjoys the varying tasks of an SQE role, has strong commitment, works well both alone and in teams, and can handle a high pace. Since travelling to supply network partners is a frequent activity, our candidate enjoys travelling and meeting new people, shall master communication both written and spoken and being able to handle multiple simultaneous projects. Skills and competencies Masters or Bachelors in Engineering preferred Experience in Supplier Quality within heavy trucking or automotive industry, preferably 5+ years Experience of quality assuring body builders and adaptation parts is a significant advantage Experience/skills in auditing suppliers is a significant advantage Experience in additive manufacturing / 3D printing is an advantage Experience in different technology areas such as casting, forging, injection moulding Experience of reviewing technical documents such as drawings, technical regulations, standards, etc. Good knowledge about IATF16949 and ISO9001 Good knowledge in English, both verbally and written Engaged and self-driven with an ease to quickly assess the business situation and take decisions Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with passion for innovation, sustainability, people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to customers, society, and the Volvo Group .

Description & Requirements A Career at HARMAN Digital Transformation Solutions (DTS) We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility Empower companies to create new digital business models, enter new markets, and improve customer experiences About the Role As a Support Specialist within the Support Team, you will support customers on their Accounts and Non-technical issues. You ll work alongside Global Support Services, Engineering, Sales, and Product Marketing to ensures to delivers superior service to its customers. What You Will Do Provide support to customers via chat, email, phone, or Zoom Follow up with customers consistently, sharing updates, recommendations, and action plans Escalate issues as per Standard Operating Procedures Collaborate with internal teams to resolve issues and ensure timely responses Handle internal and external escalations within team scope Reproduce customer issues in-house and provide clear documentation and resolution paths Conduct initial technical troubleshooting on Workspace ONE and other EUC products Utilize internal tools, knowledge bases, forums, and team expertise to drive effective solutions Contribute to internal/external knowledge base content Collaborate with cross-functional teams (Support, SaaS Ops, Licensing, OM, GEM, CSO, SAM/CSM, and IT) to maintain accurate customer records and ensure effective issue resolution What You Need Bachelor s Degree Previous experience with a major service case system Microsoft Office Suite Trained Ability to apply office management practices and administrative support processes Ability to work under pressure and tight deadlines Ability to work independently and within a team environment Outstanding communication and interpersonal skills required Skill in the utilization of correct grammar, spelling, punctuation, and required formats Effective communication skills - both written and oral Ability to multi-task Location: Bangalore Shifts: 24/7 (ANZ/APAC/EMEA/NASA) Work Model: Hybrid work model with 3 days work from office What Makes You Eligible Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Dedicated performer & team player with the ability to advocate appropriately for product quality. Relentless learner with a dedication to learn new technologies and test methods Self-driven and Innovative to drive continuous improvements in Test process Resourcefulness in triaging problems and coordinating with multiple teams for issue resolution Strong written, verbal communication and inter personal relationship skills

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. .

Who Are We: Sixer is an innovative online platform that enables cricket fans to experience the excitement of trading cricket players. By tracking player performance, our revolutionary fantasy game allows you to build a portfolio of players and watch as their value fluctuates based on their on-field success. Sixer is transforming fan engagement and redefining how cricket is enjoyed with its interactive and thrilling ecosystem. Join Sixer today and experience the thrill of a fantasy sports market like never before! For more information: https://sixergame.com/ What Are We Looking For: As a Senior Product Designer, you will play a key role in shaping the visual language and interaction design across the product. From idea to pixel, you ll bring a sharp eye for aesthetics and a deep understanding of how UI design impacts usability and engagement. While you re expected to have a solid foundation in UX thinking, this role is not for a UX-only designer we re specifically looking for someone who thrives on crafting visually striking, brand-aligned, and high-precision UI work. Key Responsibilities: Create clean, consistent, and visually compelling designs with an obsessive attention to layout, spacing, typography, and color Own and execute the UI and visual design strategy for major product features Collaborate with Product & Design Manager to shape problem definitions and design execution plans Partner with the data team to design metrics-driven, user-centric solutions Work closely with engineers to ensure pixel-perfect implementation across devices Use data and user feedback to refine UI patterns and elevate product quality Contribute to and evolve our design system with a strong focus on visual consistency and scalable components Conduct design reviews and UI polish sessions during development Share constructive feedback and mentor designers to raise the bar on visual quality Maintain UX fundamentals where necessary, ensuring flows are intuitive even when the focus is visual Operate with ownership and urgency in a fast-paced startup environment Qualifications & Skills: 4 to 7 years of experience as a Product Designer working on consumer-facing mobile/web applications Strong expertise in UI and visual design, demonstrated through a polished, high-quality portfolio Proficiency in Figma and Adobe tools (Illustrator, Photoshop); Webflow knowledge is a plus Clear understanding of UX principles, user flows, and interaction patterns (though this is not a UX-heavy role) Experience working with or contributing to a design system Ability to balance creative vision with product and engineering constraints Excellent communication skills and the ability to present design decisions effectively Experience with generative tools like GPT-4o, Midjourney or Ideogram for visual asset creation is a strong bonus Passion for sports, trading, or fantasy cricket is a plus Working at Sixer At Sixer, you can be a part of shaping the future of finance and gaming, which is a pioneering feat in the industry. You will encounter fast-paced, challenging and exceptional problems that require your expertise. Our organization follows a flat structure with an international work environment that fosters a collaborative spirit. Working with us presents excellent opportunities for career growth in a rapidly expanding company, and we offer competitive compensation packages. We also provide flexible working hours to ensure a work-life balance.

Job_Description":" We are seeking a Game Designer/Producer (Mid-Level) to take ownership of game projects from concept through to delivery, within a team of industry professionals. You will be responsible for driving the design process, managing day-to-day production, and ensuring the timely delivery of multiple projects while maintaining the highest product quality standards. You will collaborate with internal teams(Art, Development, QA) and external stakeholders (Operators, Clients) to turn ideas into market-ready products. Key Responsibilities Game Design & Documentation Develop initial game concepts in line with client briefs and market trends. Create and maintain Game Design Documents (GDDs), including gameplay mechanics, math model specifications and feature definitions. Prepare art and sound specifications that align with the game creative vision. Production Management Own the full production lifecycle for assigned games from concept approval to live deployment. Coordinate with Art, Development, QA teams to keep projects on track. Run milestone reviews and track all deliverables across multiple concurrent projects. Client Collaboration Participate in client meetings to gather requirements and feedback. Translate client needs into actionable design documents. Strategic Thinking & Product Quality Suggest game themes, features, and improvements based on data, feedback, and market knowledge. Maintain a strong focus on delivering high product quality and polished experiences. Multi-Project Management Successfully balance and prioritize multiple projects simultaneously. Adapt quickly to changing priorities while maintaining quality and schedule integrity. Professional Growth & Industry Engagement Stay informed about industry trends, player preferences, and regulatory updates. Build credibility through reliable delivery, clear communication, and commitment to quality. Requirements Key Qualifications 13 years of experience in game design and/or production, ideally within online casino gaming development. Experience managing game projects from inception to delivery. Familiarity with the full game production pipeline across multiple disciplines. Strong skills in writing clear and comprehensive design and production documentation. Strong organizational and multitasking skills, capable of handling multiple live projects. Client-facing communication experience is a plus. Knowledge of industry-standard tools (e.g., Jira, Confluence or equivalent) is a plus. Understanding of online casino game mechanics, math models, and regulatory compliance is highly desirable. Desired Attributes Strategic Thinking: Ability to propose game ideas aligned with operator needs and market trends. Product Quality Ownership: Personal commitment to maintaining high product standards. Industry Credibility: Professionalism in client interactions and internal team leadership.

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .

Visa s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa s internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Design, build and manage data ingestion pipelines using multiple technology technical stack including OpenSearch, Kafka, and Druid using open-source packages. Design and Build Application in Dockers and Kubernetes Develop and Build Python Based application for Automation and Task management. Ensure data integrity, quality, and security throughout the data lifecycle end-to-end in open-source platform. Build multiple data pipelines to ingest unstructured data in real time for advance data analytics. Collaborate with cross-functional teams to understand data requirements and deliver solutions. **We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn t work with payments technology or web applications before joining Visa. Basic Qualifications :- 7+ years of relevant work experience with a Bachelor s Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experien

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Order Management(Comms). Experience1-3 Years.

We are looking for a highly skilled and experienced Engineer to join our team in the Cement/Construction/Engineering/Metals/Steel/Iron industry. The ideal candidate will have 7-9 years of experience. Roles and Responsibility Design and develop innovative solutions for complex engineering problems. Collaborate with cross-functional teams to ensure successful project execution. Conduct site visits to monitor progress and ensure compliance with safety standards. Develop and implement quality control measures to improve product quality. Analyze data and provide recommendations for process improvements. Coordinate with vendors and suppliers to procure materials and equipment. Job Requirements Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent. Minimum 7 years of experience in the Cement/Construction/Engineering/Metals/Steel/Iron industry. Strong knowledge of structural analysis and design principles. Excellent communication and problem-solving skills. Ability to work independently and as part of a team. Familiarity with industry-standard software and technologies.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Demand Planning & Forecasting_C. Experience5-8 Years.

Conduct testing on APIs, web, and mobile applications. Document and track defects, collaborating closely with the development team to ensure timely resolution. Apply strong knowledge of software QA methodologies and processes. Create and maintain comprehensive test plans, test cases, and documentation. Engage with cross-functional teams to support thorough testing and maintain high product quality. Qualifications we look for: You are currently pursuing a Bachelors or Masters degree in Computer Science, information technology, or a related field. Knowledge of using testing tools like Postman. Additional experience with automation tools is an advantage (not mandatory). Knowledge of API testing,database testing, functional testing, exploratory testing, and basic debugging skills. Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies and tools. Excellent communication and collaboration abilities. Ability to work effectively in a team environment Most importantly, we are looking for passionate intrapreneurs who want to work at the grassroots level, drive impact in Indias biggest sector Help Farmers Win

Assist in developing and implementing quality assurance policies and procedures. Collaborate with other departments to resolve quality issues and implement corrective actions. Assist in the preparation of documentation required for regulatory audits. Required Candidate profile Experience should have 8 to 15 years in converting division. Strong knowledge of QA methodologies, tools, and processes. Strong communication and interpersonal skills. Experience of OQC and PQC.

Looking for a resourceful and energetic Project Specialist to manage and assist with production processes, supply chain management, Equipment vendor, procurement, and finance management. Preferred candidate is a strategic problem solver who can lead and work with cross-functional teams to manage changes, create, structure, and maintain BOMs. Track deliverables from engineering development builds to production release. Create, manage and process engineering change orders, manufacturer change orders and deviations. Work on building an extensive matrix to track deliverables and project milestones Create purchase requisitions, maintain invoice tracking and generate goods receipts. Work on multiple projects simultaneously. Responsibilities SAP in terms of BOM management, Purchase requisition, PDM. Project financial expense tracking. Understanding & co-ordination of budgets/Capex for product manufacturing and upgrading processes. Project management experience for NPI or Transfer projects by working with site CFT Support in Design & development of assembly lines based on lean manufacturing process. Broad knowledge of product design, manufacture and assembly techniques. Develop and implement product quality standards. Setup assembly line for NPI/Transitions. Develop and arrange production equipment, jig, fixtures materials, and parts based on product specifications. Develop SOS, Line balancing & Time Study. Estimate resource requirements, workload assignment, production times and schedule for manufacturing processes. Coordinate with design & and operations teams to develop manufacturing plans for new products to achieve cost and quality objectives. Identify, Develop & deploy automation possibilities on the assembly processes. Conduct Kaizen event to improve the productivity. Skills & Education: Degree in Mechanical / Production / Industrial engineering / Electrical & Electronics from recognized and reputed college Minimum 5 to 7 years of experience in NPI environment, Project management & Process development Must have good structured BOM experience in SAP Experience with oversea suppliers Experience in Automation project will be added advantage PMI certification will be added advantage Self-learner, Proactive approach, dedicated and Sincere in work Proficient in MS Excel, MS Project & Autocad Good communication skills with English proficiency Skills & Education: Degree in Mechanical / Production / Industrial engineering / Electrical & Electronics from recognized and reputed college Minimum 5 to 7 years of experience in NPI environment, Project management & Process development Must have good structured BOM experience in SAP Experience with oversea suppliers Experience in Automation project will be added advantage PMI certification will be added advantage Self-learner, Proactive approach, dedicated and Sincere in work Proficient in MS Excel, MS Project & Autocad Good communication skills with English proficiency