Product Owner

• Basic knowledge of L2/L3 protocols

• Basic knowledge of security products 

• Basic knowledge of Licensing on network devices
• Added advantage if knowledge on Cisco ISE product

Roles and Responsibilities:

• Strong business acumen to understand new concepts quickly esp related to SaaS/Subscription Licensing for technical products
• Be able to drive business decisions with stakeholders/Cisco
• Be able to articulate business problems/proposals with proper justification backed by reason, logic and data
• Execute on the business decisions by creating solution/processes Skilled in using PPT and Excel tools
• Responsible for issuing demo licenses to true customers, partners, and Internal team for Lab testing purposes by following standard threshold.
• As a Licensing Manager, accountable to validate the request and share approval for customers to proceed with Renewal process.
• Accountable to incorporate Product policy and procedure changes in customer facing and Internal documents at set Intervals.
• Conduct informal meetings with respective stakeholders to perform Quality audits/checks on internal license reporting tools to clear backlogs.
• Handle critical approvals on Permanent Licenses for public and private sector customers which comply fully with relevant process.
• Responsible for creation, maintenance and deletion of Product IDs that enables customers to purchase required licenses.
• Procure Quarterly Budget approvals from Finance team for publication of product documents and submit RFP to suppliers for specific product services.
• Identify
• Lead/drive marketing initiatives with internal key stakeholders and core team members ensuring all the activities are delivered within set timeline for new Technology/product launch.
• Design and manage customer feedback survey, which helps product management team to capitalise on customer response for product improvisation/enhancement.