44 Product Operations Jobs - Page 2

Job Title: Senior Manager -Operations Department: Operations Industry: Manufacturing of SS Pipe Location: Ahmedabad- Mehsana Highway Reporting To: VP - Operations Job Summary: The Senior Manager Operations willoversee the end-to-end operations ofthe pipe manufacturing plant. This includes production, quality control, maintenance, supply chain, logistics, and process optimization. The role is focused on ensuring efficient operations, cost control, on-time delivery and adherence to quality standards while driving continuous improvement and operational excellence. Salary Package: 10 to 14 Lacs per annum Key Requirements: • Education: B.E./B.Tech in Mechanical/Production/Industrial Engineering; MBA is a plus(Optional). • Experience: 10 to 12 years in manufacturing, preferably in piping Industries (SS, CS,) or industrial products, Engineering/ Fabrication company • Skills 1. Strong knowledge of manufacturing processes like forging, casting, machining, etc. 2. Familiarity with ERP systems (for future - SAP) 3. Proficient in MS Office, production planning tools, and lean methodologies. 4. Excellent leadership, communication, and analytical skills. 5. Strong conflict resolution and motivation techniques. • Special Skills 6. In-depth understanding of elbows, tees, reducers, flanges, couplings, and custom fittings. 7. Reading engineering drawings, blueprints, and technical specifications 8. Familiarity with ISO, ASTM, ANSI, and other relevant standards 9. Long-term planning for production, capacity expansion, and resource allocation 10. Implementing continuous improvement methods to increase efficiency and reduce waste. 11. Leading cross-functional teams in production, maintenance, QA&C, logistics Key Responsibilities: 1. Production • Plan, organize, and manage manufacturing processes to meet production targets. • Monitor day-to-day production metrics like output, cycle time, downtime, and Scrap (Waste). • Ensure optimal utilization of manpower, machines, and materials. 2. QA& QC • Ensure all products meet internal and customer quality standards. • Implement root cause analysis and corrective actions for quality issues. • Collaborate with QA teams to uphold ISO, ASTM, ANSI, and other regulatory compliances. 3. Supply Chain & Inventory • Work with logistics for timely delivery and distribution planning. • Maintain optimum inventory levels to meet production schedules without overstocking. 4. Maintenance & Safety • Ensure timely preventive and breakdown maintenance of machinery. • Maintain a strong safety culture on the shop floor; enforce EHS protocols. 5. Process Improvement • Identify bottlenecks and drive lean manufacturing initiatives. • Lead Kaizen, 5S, implement and improvement projects. • Work with cross-functional teams to digitize and automate operations. 6. Team Leadership • Manage and mentor a team of engineers, supervisors, and operators. • Set performance goals and conduct regular performance reviews. • Foster a collaborative and disciplined work culture.

Details: Role : Revenue Operations Manager Work Type: Full Time Work Mode: Permanent Remote Shift: 5pm to 2am IST Responsibilities: 1. Buyer Management & Lead Routing Manage daily/weekly lead caps for buyers to maximize revenue and quality Build and maintain logic trees for lead grading and routing (e.g., grade A to buyer X, overflow to buyer Y) Monitor buyer response quality, rejection trends, and conversion rates Prioritize high-performing buyers and work with the sales team to sunset underperformers Coordinate with internal stakeholders to onboard new buyers or update parameters 2. Revenue Management & Billing Support Work with Finance to assist in generating and validating weekly invoices for lead delivery Maintain internal tracking sheets or automated dashboards of buyer revenue Flag revenue discrepancies, disputes, or missed caps and ensure timely resolution Support Sales and Product Ops in forecasting and pacing lead traffic for revenue planning 3. Integration & Technical Operations Own the end-to-end API setup for lead posting to buyers, including testing, QA, and documentation Work with internal automation tools (e.g., Zapier, n8n) to create or enhance workflows Troubleshoot posting failures, rejection reasons, and work with buyers to resolve them quickly Maintain a central knowledge base or playbook of integrations and schema versions 4. Quantitative & Statistical Analysis Analyze lead-to-revenue trends across campaigns, lead sources, and buyer segments Run experiments (e.g., alternate routing logic, traffic pauses, pricing thresholds) and assess impact Use analytical tools (Excel, Google Sheets, SQL, or Looker/Tableau) to build internal visibility into performance Recommend optimizations to improve RPM (revenue per 1000 leads) and lead utilization Required Skills 4+ years of experience in a Revenue Ops, Product Ops, Lead Operations, or Growth Operations role Hands-on experience managing API-based integrations (e.g., REST, webhook posts) Ability to write and debug automation workflows (e.g., Zapier, Make, or n8n) Strong command of spreadsheets, data wrangling, and metrics tracking Analytical thinker who can interpret performance data and act on it Exceptional attention to detail with a bias for operational excellence Clear and professional communication skills for both internal and buyer-facing conversations Nice to Have Experience in lead generation, affiliate marketing, or pay-per-lead businesses Knowledge of SQL and data visualization tools (Looker, Tableau, Metabase) Prior involvement in revenue forecasting, pacing, or financial ops Familiarity with call center operations, lead scoring models, or lead resale frameworks Revenue operations manager //Revenue operations analyst

To manage and streamline manufacturing operations related to reflective/industrial products.

Job Overview - To meet the demands of a scaling company, we are seeking a highly strategic, experienced Head of Product for the India business who will work closely with Branchs CPO, CTO, India Leadership Team, and global engineering team to deliver a world-class product. Responsibilities 1. Product Leadership and Strategy: Set vision & strategy for the India product and evangelize it effectively across the entire company Collaborate with stakeholders across Engineering, Data Science, Finance, Credit, and Operations to define an India product roadmap Research and ideate new avenues for growth and new products that could help our customersStay informed of industry trends and regulations 2. Team Management: Manage the India Product Team, which includes Product Management, User Research, and Design Recruit and train new Product Team members to build a high-performing team Mentor team in professional growth at Branch and foster a culture of innovation and learning 3. Execution and Delivery : Define and monitor key product metrics Review, edit, and approve team OKRs, PRDs, status reports, roadmaps, and feature designs Implement robust QA and release processes to ensure a quality product for our customers. Qualifications: You have 10 to 20 years of total experience with a proven track record in a leadership role within a product team, and at least 5+ years in financial services. .You see the big picture and know what levers to pull to achieve company goals. You have a great nose for value and understand what drives metrics and financial performance. You are a strong communicator who knows how to tell a compelling story and lay out a vision for the product. You have excellent written and verbal skills and can frame problems and potential solutions clearly and logically. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacherYou are resourceful. Youve worked on lean teams that have had a big impact. You are not afraid of big challenges and do whatever it takes to get the job done

Job Overview - To meet the demands of a scaling company, we are seeking a highly strategic, experienced Head of Product for the India business who will work closely with Branchs CPO, CTO, India Leadership Team, and global engineering team to deliver a world-class product. Responsibilities 1. Product Leadership and Strategy: Set vision & strategy for the India product and evangelize it effectively across the entire company Collaborate with stakeholders across Engineering, Data Science, Finance, Credit, and Operations to define an India product roadmap Research and ideate new avenues for growth and new products that could help our customersStay informed of industry trends and regulations 2. Team Management: Manage the India Product Team, which includes Product Management, User Research, and Design Recruit and train new Product Team members to build a high-performing team Mentor team in professional growth at Branch and foster a culture of innovation and learning 3. Execution and Delivery : Define and monitor key product metrics Review, edit, and approve team OKRs, PRDs, status reports, roadmaps, and feature designs Implement robust QA and release processes to ensure a quality product for our customers. Qualifications: You have 10 to 20 years of total experience with a proven track record in a leadership role within a product team, and at least 5+ years in financial services. .You see the big picture and know what levers to pull to achieve company goals. You have a great nose for value and understand what drives metrics and financial performance. You are a strong communicator who knows how to tell a compelling story and lay out a vision for the product. You have excellent written and verbal skills and can frame problems and potential solutions clearly and logically. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacherYou are resourceful. Youve worked on lean teams that have had a big impact. You are not afraid of big challenges and do whatever it takes to get the job done

Job Overview - To meet the demands of a scaling company, we are seeking a highly strategic, experienced Head of Product for the India business who will work closely with Branchs CPO, CTO, India Leadership Team, and global engineering team to deliver a world-class product. Responsibilities 1. Product Leadership and Strategy: Set vision & strategy for the India product and evangelize it effectively across the entire company Collaborate with stakeholders across Engineering, Data Science, Finance, Credit, and Operations to define an India product roadmap Research and ideate new avenues for growth and new products that could help our customersStay informed of industry trends and regulations 2. Team Management: Manage the India Product Team, which includes Product Management, User Research, and Design Recruit and train new Product Team members to build a high-performing team Mentor team in professional growth at Branch and foster a culture of innovation and learning 3. Execution and Delivery : Define and monitor key product metrics Review, edit, and approve team OKRs, PRDs, status reports, roadmaps, and feature designs Implement robust QA and release processes to ensure a quality product for our customers. Qualifications: You have 10 to 20 years of total experience with a proven track record in a leadership role within a product team, and at least 5+ years in financial services. .You see the big picture and know what levers to pull to achieve company goals. You have a great nose for value and understand what drives metrics and financial performance. You are a strong communicator who knows how to tell a compelling story and lay out a vision for the product. You have excellent written and verbal skills and can frame problems and potential solutions clearly and logically. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacherYou are resourceful. Youve worked on lean teams that have had a big impact. You are not afraid of big challenges and do whatever it takes to get the job done

Responsibilities/Requirements: More than 1 years of experience in product implementation. Ability to create BRD into technical SOW, including workflow diagrams Ability to take client calls and ask relevant questions for achieving the above Worked on solutioning complex API workflow Worked on postman for testing API payloads Understanding of B2B Saas implementation preferred Worked on SAAS implementation lifecycle You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. 1-2 years of experience in product implementation

Align operations with product strategy through leadership collaboration. Develop and maintain SOPs. Enable cross-functional teamwork across key departments. Analyze product and team performance Evaluate Dealer/OEM performance, and negotiate contracts

Role & responsibilities Tool and Platform Management: Administer and manage internal tools used by the product management and marketing teams, ensuring tools are effectively utilized and maintained. Marketing Operations: Coordinate, schedule, and manage webinars, ensuring seamless logistics and content alignment. Draft, schedule, and distribute marketing announcements and email campaigns, ensuring alignment with Quantums brand and messaging guidelines. Data Analysis: Analyse product and marketing data to provide actionable insights and support strategic decision-making. Regularly generate and share performance reports and insights with stakeholders. User Feedback Management: Collect, analyse, and summarize user feedback, highlighting key trends and actionable recommendations. Work closely with product teams to ensure feedback is incorporated into product improvements. Content Coordination: Collaborate with product marketing teams to support the creation and distribution of product collateral, datasheets, presentations, and other marketing assets. Process Optimization: Develop and implement standard operating procedures (SOPs) for recurring tasks to enhance efficiency and scalability. Preferred candidate profile Bachelor's degree required (Business, Marketing, Operations, or related fields). 3+ years of experience in operations, product operations, or marketing operations, preferably within technology-focused industries. Strong analytical and organizational skills, capable of managing multiple tasks simultaneously and meeting tight deadlines. Proficient in using productivity, analytical, and collaboration tools (e.g., Microsoft Office, Salesforce, Jira, Excel, or similar). Exceptional written and verbal communication skills, with a keen eye for detail and accuracy. Ability to work effectively with global teams across multiple time zones, demonstrating cultural awareness and flexibility. Desired Skills Experience managing marketing and product management tools in a fast-paced technology environment. Familiarity with webinar platforms, email marketing tools, and data analysis methodologies. Comfortable working independently and proactively identifying opportunities to streamline operations. If you're organized, analytical, detail-oriented, and passionate about driving operational excellence, we invite you to join Quantum and help us streamline our global product operations.

Title: Product Ops LMS, Assistant Manager (AM) About Paytm Group: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About the team: We are an end-to-end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real time offers and digital customer servicing. We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. - Personal loans : We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends. Merchant Loans: We offer ‘Merchant loans’ which are unsecured business loans that leverage the transaction history of the merchant and our unique credit scoring system. We distribute such loans through our ‘Paytm for Business’ app. Paytm Postpaid is a unique ‘buy now pay later’ product that provides checkout financing to consumers. Our users can avail a transaction credit facility for a wide range of products and services at more than 1 cr shops and websites. About the role :Are you someone who loves to scale products and also gets curious about the technology stack being used? We are looking for self-motivated individuals to be part of our Lending Product Operations team to enable the maintenance of high-quality financial/lending products in a fast-paced, challenging, and creative environment. Expectation: Working closely with Product managers/ Business stakeholders to analyze product flows, keep track and monitor disbursement funnels in customer journeys and build improvements in metrics. Monitoring all LMS servicing flows across various lenders through control and exception reports for possible failures and rectifying the same quickly. Develop and streamline business processes to effectively reduce failures due to process gaps. Cross-departmental collaboration: Foster collaboration between Business, Lender, Product and Technology teams to troubleshoot for issues in API integrations. Customer experience: Work with CST and MHD support teams to improve the customer experience to quickly resolve any issuesCollect, organize, and analyze data to help Business and product management make decisions . Best practices: Establish internal best practices and promote them throughout the organization Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them. Superpowers that will help you succeed in this role: Professional experience in a product Ops or analytical role with hands on experience in banking and financial processes Having deep understanding of working on LMS (Loan Management System) Platform(s)Knowledge of Fintech/ BFSI/ Lending domain Minimum 4-5 years in product ops / Lending Ops Solutions orientated within a high-energy and fast-paced work environment Possess excellent oral, written, verbal and interpersonal communication skills . Why join us? • A collaborative output driven program that brings cohesiveness across businesses through technology• Improve the average revenue per use by increasing the cross-sell opportunities• A solid 360 feedback from your peer teams on your support of their goals• Respect, that is earned, not demanded from your peers and manager. Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Key Responsibilities: End-to-End Trade Execution Manage the full cycle of trade execution via BSE NSE exchanges, ensuring smooth operational workflows. Technical Expertise in Fixed Income Utilize strong numerical skills for structured pricing and the management of Fixed Income products, including listed and unlisted bonds. Stakeholder Collaboration Act as the primary point of contact for internal users of the Aspero platform, handling operational queries related to products. Collaborate with internal departments like Ops, product, and technology teams to resolve issues. Process Improvement Identify operational challenges and process gaps, taking responsibility for resolving glitches in daily BAU. Continuously enhance operational procedures to align with the organizations growth and operational scale. Compliance Risk Management Ensure that all operations are aligned with internal compliance, regulatory requirements, and risk policies to achieve business excellence. Project Management: Take full ownership of developing project roadmaps and schedules to ensure timely product feature deliverables. Client Relationship Management: Work closely with clients, ensuring adherence to SLAs and SOPs, and support the achievement of organizational goals. Training Development: Conduct comprehensive training programs for new employees to ensure team readiness. Audit Reporting: Assist in addressing audit observations and work closely with the operations, integration, product, and sales teams to implement corrective actions. Skills Qualifications: 5 to 7 years of experience in Equity, Debt Market Operations, DP Operations, or Portfolio Management. Experience with managing back-end operations for CAMS/AMC or broking experience in the equity debt segment. Proficiency in MS Office, specifically in Excel/G-Sheet. Excellent verbal and written communication skills. Prior experience with fixed-income pricing models (XNPV, XIRR, MMYTM, YTM, YTC) is highly desirable. Ability to identify process gaps and collaborate effectively across teams. Ability to work in a fast-paced, agile environment.

Job Summary We are seeking an Associate Product Manager Process Optimization to join our Control Tower (Business Strategy) team. In this role, you will coordinate cross-functional projects from inception to execution, with a focus on streamlining internal processes, improving operational efficiency, and contributing to scalable business strategies. This is an associate-level position ideal for someone with a product-oriented mindset and a strong process improvement focus. Roles&Responsibilities Coordinate with internal stakeholders to identify business process inefficiencies and develop solutions. Translate business problems into product or workflow improvement initiatives and lead them end-to-end. Collaborate with cross-functional teams (Sales, Marketing, Tech, Ops, etc.) to ensure seamless execution of optimization projects. Develop and implement systems to track key process performance indicators (KPIs). Break down high-level objectives into actionable plans, timelines, and workflows. Monitor and analyze process data to recommend interventions that enhance productivity and reduce bottlenecks. Support the Control Tower in defining SOPs, improving funnel efficiency, and ensuring data-backed decision-making. Drive A/B experiments and pilot rollouts to test improvements and measure impact. Own communication, documentation, and stakeholder alignment across ongoing initiatives. Who are we looking for : 2-3 years of experience in product management, Product operations, process optimization, or business strategy roles. Strong problem-solving and analytical skills with a systems-thinking mindset. Proven ability to work cross-functionally and manage multiple initiatives simultaneously. Excellent communication and stakeholder management skills. Familiarity with tools like Figma, Notion and data tools like Excel & BI dashboards. A bias for execution and a passion for continuous improvement. Team: Control Tower (Business Strategy) Location: Hyderabad Working Days: 6 (Sunday Off) Work Mode: Work-from-Office Compensation: As per Market Standards

Google Cloud Platform o GCS, DataProc, Big Query, Data Flow Programming Languages o Java, Scripting Languages like Python, Shell Script, SQL Google Cloud Platform o GCS, DataProc, Big Query, Data Flow 5+ years of experience in IT application delivery with proven experience in agile development methodologies 1 to 2 years of experience in Google Cloud Platform (GCS, DataProc, Big Query, Composer, Data Processing like Data Flow)

Selected Intern's Day-to-day Responsibilities Include Respond promptly and professionally to incoming customer inquiries by telephone, or by email Maintain updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of programs and answering any questions they may have Participate in training opportunities provided by the organization or by outside entities Establish and maintain good rapport with customers by using positive language and anticipating their needs

About the Role We are looking for a dynamic and hands-on Associate- Product Operations to support the adoption and execution of our digital products across ALLENs offline centers Youll work on the frontlines with faculty, administrators, and students"”facilitating training, managing rollouts, capturing feedback, and ensuring smooth day-to-day product operations This is a contractual role, ideal for individuals who enjoy working in fast-paced, real-world environments and want to gain valuable experience at the intersection of education and technology Key Responsibiliti es Product Rollout & Adopt ionSupport the implementation and adoption of product features at learning cent ersCoordinate UAT (User Acceptance Testing) and on-ground feedback collect ionAssist with content uploads and ensure readiness for feature launc hes Stakeholder Coordina tionAct as a liaison between central product teams and center-level stakehol dersHelp center staff navigate tools and troubleshoot basic product is suesMaintain clear documentation and status updates on rollout activi ties Training & Onboa rdingAssist in conducting onboarding sessions for faculty and admin teamsShare and explain usage guides, SOPs, and training mate rialsSupport product refresher sessions and feature update walkthr oughs Product S upportRespond to product-related queries from users on- groundTriage issues and escalate technical concerns to relevant teamsHelp monitor app reviews, user feedback, and flag key in sights Reporting & F eedbackTrack usage metrics and operational KPIs across assigned centersCapture qualitative feedback from users and compile insights for product impr ovementContribute to post-rollout reports and improvement recommen dations Requ irements1"“3 years of experience in field operations, implementation, or suppo rt rolesStrong communication and interpersona l skillsProactive and detail-oriented with an execution-first mindsetComfortable using tech tools and learning new p latformsProficient with G-Suite and basic reporting (Excel /Sheets)Willingness to travel across cities and centers Nic e to HavePrior experience in EdTech, training, or supp ort rolesExposure to product tools, testing, or content management workflows W hy Join UsWork at the intersection of technology and education tran sformationLearn from a high-impact, high-owne rship teamGain on-ground exposure and firsthand experience in product operationsPlay a key role in shaping how thousands of students experienc e learning Show more Show less

Role & responsibilities Assist in gathering basic business requirements for Telco services. Support documentation of functional specifications and user stories. Learn and contribute to the product lifecycle of assigned services. Monitor performance and health of live Telco services. Assist in initial investigation of operational issues and incidents. Support creation and maintenance of operational documentation. Learn and utilize service monitoring tools and platforms. Participate in testing of new service features or deployments. Contribute to routine daily operations tasks. Collaborate with cross-functional teams (Engineering, QA, Support). Develop understanding of Telco protocols and service delivery. Enhance skills in data analysis, reporting, and troubleshooting.

About Pincode: Pincode is Indias first-of-its-kind local commerce app, revolutionising how local retailers connect with customers. It is built with the vision of empowering neighborhood stores, kiranas, and supermarkets. Pincode bridges the gap between traditional retail and modern e-commerce while preserving the charm of trusted, personalized service. Overview: As a Product Operations Manager, you will be the critical link between our product, business, merchant success, and engineering teams. Youll play a pivotal role in scaling our ERP and app experience across thousands of merchants and customers, ensuring smooth product launches, streamlining feedback loops, and driving continuous improvement. Role: This role is individual in nature and the candidate should be able to solve technical queries/problems. 1. Process Checks & Execution: Manage workflows for catalog, order management, and debugging issues related to App or POS. Work closely with merchants, support, tech and product teams to troubleshoot issues and unblock operational challenges. New feature launch testing and product developments.2. Feedback Loops & Insights: Gather product feedback from merchants, ops teams, and customers; prioritize and synthesize it for the product team. Use metrics and qualitative feedback to recommend improvements in product usability and performance.3. Cross-Functional Alignment: Be the bridge between product, engineering, ops, and merchant-facing teams. Ensure consistent documentation, rollout communication, and alignment across functions.4. Tooling & Automation: Identify manual workflows and work with tech/ops to automate them via tools, dashboards, or process enhancements. Duties and Responsibilities: 1. Solving Internal Stakeholders Issues/Training the team.2. Solving Clients Requirements/Identifying feature requirements.3. Working with the Product, Tech and Ops team in getting new developments executed.4. Strong analytical skills with comfort in using data tools (e.g., Excel, SQL, Google Sheets).5. Excellent communication, program management, and stakeholder management skills.6. Comfortable navigating ambiguity, moving fast, and iterating in real-time. Eligibility Criteria: Minimum 1-2 years of relevant work experience.Candidates with Analytical background would be preferred however not mandatory. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

you'll,What we are looking for We are looking for an Associate Project Manager, Product Operations, to drive operational excellence within our product team. This role blends data-driven insights, process optimization, and strategic execution, ensuring smooth coordination across product, engineering, and business teams. If you thrive on solving complex problems, optimizing workflows, and making impactful decisions, this role is for you! Role & responsibilities Operational Excellence & Strategy Establish and refine processes to improve product development efficiency. Define best practices for prioritization, execution, and cross-team collaboration. Partner with product leadership to set operational goals and track key success metrics. Data-Driven Decision Making Analyze product performance data and market trends to influence strategy. Develop frameworks to measure and improve team efficiency. Work with analytics teams to ensure access to the right data for decision-making. Project & Resource Management Oversee cross-functional projects, ensuring smooth execution and delivery. Coordinate resources across product, engineering, and design teams. Identify and mitigate roadblocks, proactively driving resolutions. Stakeholder Communication & Alignment Act as the bridge between business, product, and engineering teams. Ensure alignment on priorities, timelines, and dependencies. Drive transparency through reporting, dashboards, and regular updates. Skills youll need to succeed in this role 5-9 years of experience in product operations, program management, business operations, or related roles. Proven track record of process improvement and operational impact. Strong data skills comfortable working with SQL, Looker, Tableau, or similar BI tools. Excellent project management and prioritization skills. Ability to navigate ambiguity and influence decision-making across teams. Nice to have: Experience in an IT enterprise product company. Certification in Scrum Master (CSM), PMP, or SAFe Agile) Familiarity with release management and DevOps processes. Exposure to Data Governance and Security

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! About Pincode: Pincode is Indias first-of-its-kind local commerce app, revolutionising how local retailers connect with customers. It is built with the vision of empowering neighborhood stores, kiranas, and supermarkets. Pincode bridges the gap between traditional retail and modern e-commerce while preserving the charm of trusted, personalized service. Overview: As a Product Operations Manager, you will be the critical link between our product, business, merchant success, and engineering teams. Youll play a pivotal role in scaling our ERP and app experience across thousands of merchants and customers, ensuring smooth product launches, streamlining feedback loops, and driving continuous improvement. Role: This role is individual in nature and the candidate should be able to solve technical queries/problems. 1. Process Checks & Execution: Manage workflows for catalog, order management, and debugging issues related to App or POS. Work closely with merchants, support, tech and product teams to troubleshoot issues and unblock operational challenges. New feature launch testing and product developments.2. Feedback Loops & Insights: Gather product feedback from merchants, ops teams, and customers; prioritize and synthesize it for the product team. Use metrics and qualitative feedback to recommend improvements in product usability and performance.3. Cross-Functional Alignment: Be the bridge between product, engineering, ops, and merchant-facing teams. Ensure consistent documentation, rollout communication, and alignment across functions.4. Tooling & Automation: Identify manual workflows and work with tech/ops to automate them via tools, dashboards, or process enhancements. Duties and Responsibilities: 1. Solving Internal Stakeholders Issues/Training the team.2. Solving Clients Requirements/Identifying feature requirements.3. Working with the Product, Tech and Ops team in getting new developments executed.4. Strong analytical skills with comfort in using data tools (e.g., Excel, SQL, Google Sheets).5. Excellent communication, program management, and stakeholder management skills.6. Comfortable navigating ambiguity, moving fast, and iterating in real-time. Eligibility Criteria: Minimum 1-2 years of relevant work experience.Candidates with Analytical background would be preferred however not mandatory. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .