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10.0 - 15.0 years
35 - 40 Lacs
noida
Remote
Main Duties & Scope of the role The Business Applications Owner CRM will serve as the strategic and operational owner of the companys Zoho CRM and related platforms (Zoho One ecosystem), ensuring the system fully supports global student recruitment, counselling, and partner engagement workflows. This role bridges business and technology: the BSO defines process, policy, and priorities, while a technical delivery team handles configuration and development. The BSO ensures that the CRM drives operational excellence, consistent global practice, and actionable insight across marketing, counsellors, universities, and management. Key Responsibilities CRM Strategy & Governance Own and articulate th...
Posted 1 week ago
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