1835 Product Knowledge Jobs - Page 20

Description We are looking for a dynamic Tele Caller to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, providing information about our products and services, and handling customer inquiries. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Responsibilities Make outbound calls to potential customers and clients. Provide information about products and services to customers. Handle customer inquiries and complaints professionally. Maintain accurate records of customer interactions in the database. Achieve daily, weekly, and monthly calling targets set by management. Follow up on leads generated from marketing campaigns. Skills and Qualifications 1-2 years of experience in telecalling or customer service preferred. Excellent verbal communication skills in English and Hindi. Strong persuasion and negotiation skills. Ability to handle objections and rejections gracefully. Proficient in using CRM software and MS Office Suite. Strong listening skills and ability to understand customer needs. Good organizational and time management skills.

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Key Responsibilities: Understand client requirements and recommend suitable automation products. Drive sales operations and expand market reach across Pan India. Identify new business opportunities through lead generation and client acquisition. Conduct product demonstrations, prepare proposals, and negotiate pricing. Meet and exceed assigned sales targets through strategic planning and execution. Build and maintain long-term relationships with clients to ensure satisfaction and repeat business. Maintain accurate sales records and reports to track progress and performance. Qualifications and Skills: Bachelor s degree in Business, Marketing, or a related field. Minimum 2+ years of experience in sales. Strong communication, presentation, and negotiation skills. Ability to work independently and collaboratively in a target-driven environment. Proficiency in Microsoft Office and CRM tools. Willingness to travel for field sales as required.

The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank s existing customer base and infrastructure to offer insurance solutions. Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance. Below is a summary of the key functions typically performed by the Bancassurance Department Sales and Distribution Management Customer Relationship Management Compliance and Regulatory Oversight Job Summary This role involves establishing and strengthening relationships with branch managers and staff to generate leads, the candidate will actively participate in branch activities. The incumbent will be responsible for closing sales and ensuring follow-up on issuance. A key aspect of the role is to increase the bank s customer awareness about life insurance solutions and achieve targeted penetration of cross-sell within the branch s customer base. The candidate will effectively drive reward and recognition programs for bank staff and regularly train them on life insurance concepts and new product introductions. Key Responsibilities Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. Key skills required Communication skills Strategic thinking Product Knowledge Problem solving Time management Customer relationship management Deal closing skills Goal oriented Customer centricity. Desired qualification and experience Graduate/ Post Graduate in any discipline 2 to 4 years of experience in sales Good communication skills - English & regional language (preferred) Age group 22-28 years Preferably has own conveyance

The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank s existing customer base and infrastructure to offer insurance solutions. Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance. Below is a summary of the key functions typically performed by the Bancassurance Department Sales and Distribution Management Customer Relationship Management Compliance and Regulatory Oversight Job Summary This role involves establishing and strengthening relationships with branch managers and staff to generate leads, the candidate will actively participate in branch activities. The incumbent will be responsible for closing sales and ensuring follow-up on issuance. A key aspect of the role is to increase the bank s customer awareness about life insurance solutions and achieve targeted penetration of cross-sell within the branch s customer base. The candidate will effectively drive reward and recognition programs for bank staff and regularly train them on life insurance concepts and new product introductions. Key Responsibilities Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. Key skills required Communication skills Strategic thinking Product Knowledge Problem solving Time management Customer relationship management Deal closing skills Goal oriented Customer centricity. Desired qualification and experience Graduate/ Post Graduate in any discipline 2 to 4 years of experience in sales Good communication skills - English & regional language (preferred) Age group 22-28 years Preferably has own conveyance

The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank s existing customer base and infrastructure to offer insurance solutions. Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance. Below is a summary of the key functions typically performed by the Bancassurance Department Sales and Distribution Management Customer Relationship Management Compliance and Regulatory Oversight Job Summary This role involves establishing and strengthening relationships with branch managers and staff to generate leads, the candidate will actively participate in branch activities. The incumbent will be responsible for closing sales and ensuring follow-up on issuance. A key aspect of the role is to increase the bank s customer awareness about life insurance solutions and achieve targeted penetration of cross-sell within the branch s customer base. The candidate will effectively drive reward and recognition programs for bank staff and regularly train them on life insurance concepts and new product introductions. Key Responsibilities Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. Key skills required Communication skills Strategic thinking Product Knowledge Problem solving Time management Customer relationship management Deal closing skills Goal oriented Customer centricity. Desired qualification and experience Graduate/ Post Graduate in any discipline 2 to 4 years of experience in sales Good communication skills - English & regional language (preferred) Age group 22-28 years Preferably has own conveyance

Hiring for Agency Development Manager in Max Life Insurance Co. Ltd Position: Customer Centricity - Agency Development Manager Job Description Recruiting New Financial Advisor & Agency Associate Partner. Responsible for clearing the exam of IC33. Making new license for the company. Providing product knowledge. Responsible for training to Financial Advisor. Train, motivate & mentor the sales team. To ensure the fulfillment of budgetary expectations of the organization. Eligibility:. Any Graduate/Diploma holder/MBA can apply for this position. A person with sales experience is required.

Hiring for Agency Development Manager in Max Life Insurance Co. Ltd Position: Customer Centricity - Agency Development Manager Job Description Recruiting New Financial Advisor & Agency Associate Partner. Responsible for clearing the exam of IC33. Making new license for the company. Providing product knowledge. Responsible for training to Financial Advisor. Train, motivate & mentor the sales team. To ensure the fulfillment of budgetary expectations of the organization. Eligibility:. Any Graduate/Diploma holder/MBA can apply for this position. A person with sales experience is required.

Hiring for Agency Development Manager in Max Life Insurance Co. Ltd Position: Customer Centricity - Agency Development Manager Job Description Recruiting New Financial Advisor & Agency Associate Partner. Responsible for clearing the exam of IC33. Making new license for the company. Providing product knowledge. Responsible for training to Financial Advisor. Train, motivate & mentor the sales team. To ensure the fulfillment of budgetary expectations of the organization. Eligibility:. Any Graduate/Diploma holder/MBA can apply for this position. A person with sales experience is required.

Hiring for Agency Development Manager in Max Life Insurance Co. Ltd Position: Customer Centricity - Agency Development Manager Job Description Recruiting New Financial Advisor & Agency Associate Partner. Responsible for clearing the exam of IC33. Making new license for the company. Providing product knowledge. Responsible for training to Financial Advisor. Train, motivate & mentor the sales team. To ensure the fulfillment of budgetary expectations of the organization. Eligibility:. Any Graduate/Diploma holder/MBA can apply for this position. A person with sales experience is required.

Hiring for Agency Development Manager in Max Life Insurance Co. Ltd Position: Customer Centricity - Agency Development Manager CTC: 3.25 Lakh To 4.5 Lakh + Incentives + World Class Training (3 STAR Properties) Job Description Recruiting New Financial Advisor & Agency Associate Partner. Responsible for clearing the exam of IC33. Making new license for the company. Providing product knowledge. Responsible for training to Financial Advisor. Train, motivate & mentor the sales team. To ensure the fulfillment of budgetary expectations of the organization. Eligibility : Any Graduate/Diploma holder/MBA can apply for this position. A person with sales experience is required.

Description We are seeking a motivated and enthusiastic Automobile Sales Representative to join our team in India. The ideal candidate will have 1-4 years of experience in sales, preferably in the automotive sector, and will be responsible for driving sales and providing exceptional customer service. Responsibilities Engage with customers to identify their needs and provide suitable automobile options. Conduct product demonstrations and explain features of various automobile models. Negotiate sales agreements and ensure customer satisfaction throughout the purchasing process. Maintain and update customer records and sales reports in the system. Stay informed about market trends and competitor offerings to effectively position products. Skills and Qualifications Strong communication and interpersonal skills to build rapport with customers. Good knowledge of automobiles and the automotive industry. Ability to work in a fast-paced environment and manage multiple tasks efficiently. Proficiency in using CRM software and Microsoft Office Suite. Sales-oriented mindset with a passion for customer service.

Roles and responsibilities: Provide accurate information about products, services, pricing, and promotions. Assist customers with order placement, tracking, cancellations, and returns. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Requirements: 12th/any Graduate Good Communication skills preferred Good typing speed. Positive attitude towards customer handling Problem solving skills Experience required min 6 months and above. Prefer candidate who has a chat and voice support experience. We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist Exp- fresher - 1 year

As a Store Supervisor, you will be responsible for ensuring the smooth, efficient, and profitable operation of the store. Managing a team of sales associates, you will provide training, supervision, and guidance to ensure that all staff members adhere to company policies and procedures. Your key responsibilities will include overseeing daily store operations to ensure seamless functioning, maintaining high standards of visual merchandising, managing inventory levels, and handling customer inquiries and complaints. Additionally, you will implement strategies to drive sales, analyze sales data, and ensure a clean and safe store environment. In collaboration with the Store Manager, you will coordinate promotional activities, conduct regular staff meetings and performance reviews, and assist in the recruitment and onboarding of new staff. Moreover, you will manage cash handling and financial transactions, prepare reports for the Store Manager, and maintain strong product knowledge to provide excellent customer service. To qualify for this role, you should have more than 4 years of work experience as an electrical store supervisor with proper knowledge of electrical equipment. This is a full-time position with benefits such as Provident Fund and a performance bonus. The work schedule is during the day shift, and the expected start date is 28/06/2025. If you are a proactive and experienced professional seeking to lead a team in a dynamic retail environment, this opportunity may be the perfect fit for you. Join us in maintaining a positive and productive work environment while ensuring operational excellence and exceptional customer service.,

Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking Work in a flexible and agile way. Thrives in an international environment. Motivated self-starter, identifyingopportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Qualifications Any Graduate with relevant Banking or Finance Industry.

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs by effectively communicating and demonstrating the features and benefits of our products. This may involve providing detailed technical descriptions to ensure customer understanding. To excel in this role, you must continuously develop and update your knowledge of our products as well as those offered by our competitors. Your personal attributes should include the ability to build rapport and trusting relationships with customers. You should also possess the skill to identify unstated customer needs and provide appropriate solutions. Clear communication, active listening, adaptability to changing environments, and a willingness to learn are essential competencies for success in this position. You should take proactive ownership of tasks, focus on results and customer satisfaction, and be able to prioritize and multitask effectively. In terms of job specifications, customer appointments for eye check-ups and sales will be provided by the company. A comprehensive 45-day training program will also be offered to equip you with the necessary skills and knowledge. It is important to note that cold calling is not required in this role. Furthermore, you can look forward to a lucrative incentive plan in addition to a competitive fixed salary. This position offers excellent growth opportunities for individuals who are dedicated to delivering exceptional sales results and exceeding customer expectations.,

You are looking for a driven In-House Sales Executive to manage customer engagement and drive sales from within the office. If you enjoy interacting with walk-in customers and have the ability to close a deal effectively, this role is an excellent fit for you. Key Responsibilities: - Engage with walk-in customers to thoroughly understand their needs. - Showcase the products with clear and detailed information. - Handle billing, documentation, and successfully close transactions. - Develop and nurture long-term customer relationships. - Achieve monthly sales targets and actively contribute to the team's goals. To excel in this role, you will need: - Strong communication and interpersonal skills. - Previous sales experience is preferred but not mandatory. - Understanding of industry trends and comprehensive product knowledge. - A customer-first attitude that prioritizes customer satisfaction. Location: Nelamangala Salary: 15,000 to 35,000/month (compensation based on experience) Walk-in Interviews: Taking place this week.,

The Furniture Showroom is currently seeking a Sales Executive (Male/Female) with over 2 years of experience to join our team. The salary for this position is negotiable, ranging from Rs. 40k to 50k, depending on the interview. The job location is at S G Highway, Ahmedabad. As a Sales Executive, your responsibilities will include greeting and assisting customers in the showroom, providing exceptional customer service, understanding customer needs, recommending appropriate products, maintaining product knowledge, staying up-to-date with new arrivals, processing sales transactions, handling customer inquiries effectively, and collaborating with the sales team to achieve store targets. The ideal candidate for this position will have previous experience in retail sales or showroom environment, strong customer service skills, enthusiasm for helping clients, good verbal communication and conflict resolution skills, ability to work in a team-oriented environment, basic math skills, and the ability to handle transactions accurately. If you meet the qualifications and are interested in joining our team, please contact Himani (HR) at 9377165778. This is a full-time, permanent position. Knowledge of English is preferred for this role. The work location is in person.,

As an E-commerce Sales professional, your role will be crucial in driving both online and offline sales, managing customer relationships effectively, and optimizing the e-commerce platform to enhance the overall customer experience and achieve revenue targets. Your key responsibilities will include developing and implementing sales strategies to increase online sales and market share, building and maintaining strong customer relationships by addressing inquiries and resolving issues promptly, overseeing the e-commerce platform including product listings, pricing, promotions, and inventory management, analyzing sales data to identify trends and generate reports for tracking e-commerce performance, collaborating with the marketing team to execute online and offline campaigns, coordinating order processing and fulfilment to ensure a seamless customer experience, addressing customer inquiries and ensuring high levels of customer satisfaction, conducting market research to identify prospects and growth opportunities, and working closely with cross-functional teams to execute online campaigns and promotions. To excel in this role, you will need strong sales skills, excellent communication skills, analytical abilities to make data-driven decisions, familiarity with e-commerce platforms and online marketing tools, problem-solving capabilities to resolve customer issues, excellent customer service skills, and a solid understanding of the products or services offered by the company. This full-time, permanent position offers benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund. The compensation package includes a performance bonus. The schedule involves day, fixed, and morning shifts. Proficiency in English is preferred, and the work location is in person. For further details or to discuss this opportunity, please contact the employer at +91 8076721239.,

As a Senior Merchandiser, you will be responsible for managing the team at the designated location and planning and developing merchandising strategies. Your role will involve collaborating with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and time-scales. You will supervise sample making, price negotiation, price confirmation, and order confirmation while maintaining both Sampling and Production Timelines. It will be your responsibility to keep a check on the product quality and production control for timely order execution and delivery. You will take overall responsibility for inspections and ensure the timely execution of shipments. Analyzing sales figures, customer reactions, and market trends to anticipate product needs will also be part of your duties. Additionally, forecasting profits and sales and optimizing the sales volume and profitability of designated product areas will be crucial for success in this role. Desired Skills for this position include knowledge about woven & knit fabric, good understanding of Production, Product Development, and Costing, along with excellent communication skills. As a Senior Merchandiser, having a keen eye for detail is essential. To qualify for this role, you should have a Bachelor's degree in Fashion Merchandising or a related field such as Marketing, Textile, or Garment Technology. A Master's degree in a related field would be an added advantage. The ideal candidate should have 8 to 10 years of relevant experience in Fashion Merchandising to excel in this position.,

You will be joining our team in Lubricant, Spare, and Attachment Sales as a result-oriented sales professional. Your primary responsibility will be to promote and sell our JCB lubricants, spare parts, and attachments to customers in the construction, mining, and heavy equipment industries. The job location is in Jaipur. Your key responsibilities will include focusing on retail channel sales, expanding retail business, and generating revenue through retailers across Rajasthan. You will also be meeting with existing JCB machine customers, building relationships, and promoting lubricants, genuine spare parts, and attachments. Developing and maintaining a deep understanding of our products and competitor offerings, engaging with customers to understand their needs, and providing solutions will be crucial. You will be required to develop and execute sales plans, identify new business opportunities, appoint new retailers, generate business from existing retailers, and manage sales pipelines. Maintaining accurate sales records and submitting regular sales reports will also be part of your role. To be successful in this position, you should have a minimum of a graduate degree, MBA, or Diploma in Mechanical engineering. Prior experience in Lubricant, Spare parts, Accessories, and Attachment sales in the automotive, construction equipment, or heavy commercial vehicles industry is essential. Being goal-oriented with excellent communication skills and exposure to lubricants, oils, grease, and spare parts industry will be advantageous. This is a full-time, permanent position suitable for fresher candidates. The benefits include leave encashment, life insurance, and provident fund. The work schedule will be in day shift, fixed shift, and morning shift with performance bonuses and yearly bonuses available. Applicants are required to have at least 7 years of experience in Lubricant Sales and Parts and Attachment Sales. The job location is in Jaipur, Rajasthan, and the work will be conducted in person.,

As the City Head at Niva Bupa Health Insurance Company in Chennai, you will be responsible for managing the daily operations of the team and ensuring the achievement of expected business outcomes from the allocated Telesales center. Your role will involve understanding the organization's products, services, procedures, and guidelines, and effectively communicating them to all team members. Additionally, you will be involved in team management activities such as recruiting and onboarding authorized Center Heads in a timely manner. One of your primary responsibilities will be to coach, inspire, and motivate the allocated bank Relationship Managers (RM) and Tele sales Relationship Managers for the center. You will also be responsible for training, coaching, and mentoring the Telesales relationship managers and Authorized Verifiers on Niva Bupa Health Insurance products, processes, guidelines, and soft skills to enhance sales performance. Furthermore, you will need to monitor calls to ensure adherence to procedures and quality standards, especially for critical customers. Keeping abreast of industry trends and standards will be essential, along with maintaining a good understanding of market dynamics in the relevant sector. Building and managing strong relationships with key stakeholders in partner banks, coordinating with internal departments for timely issuance of policies and other business requirements, and preparing daily sales MIS & reports will be part of your role. You will also focus on maintaining market share and driving business outcomes such as productivity, average ticket size, and the number of policies. To excel in this role, you should possess high analytical proficiency, excellent relationship management skills, and prior experience in a large BPO/Telesales setup with team handling responsibilities. A proactive approach to issue resolution, effective communication and presentation skills, personal credibility, and customer focus are crucial for success. The ideal candidate for this position should hold a graduate or post-graduate degree in any field and demonstrate key skills such as interpersonal skills, negotiation skills, product knowledge, problem-solving abilities, and a strong customer focus. Your performance will be measured based on driving business outcomes, team productivity, lead conversion rates, team attrition, and maintaining sales quality in line with organizational objectives.,

As a Sales Executive at Mahindra Insurance Brokers Ltd. (MIBL), you will play a crucial role in changing lives and revolutionizing the insurance sector in India. Since our establishment in 2004, MIBL has been dedicated to providing exceptional insurance broking services. With a Direct Broker's License granted by the Insurance Regulatory and Development Authority (IRDA), we specialize in offering custom solutions in Life and Non-Life insurance businesses. Our commitment to excellence is evident through our prestigious ISO 9001:2015 Certification for Quality Management Systems. Your responsibilities will include identifying and pursuing sales leads, delivering compelling presentations, and successfully closing sales for health insurance policies. By conducting thorough client needs assessments, you will be able to recommend suitable health insurance plans tailored to individual requirements. Building strong relationships with clients is at the core of our business, and your dedication to providing outstanding customer service will be instrumental in fostering these connections. To excel in this role, you must possess a deep understanding of health insurance products and stay informed about industry trends. Meeting or surpassing sales targets is essential, and your contribution to achieving overall branch goals will be highly valued. Accurate record-keeping of sales activities and client interactions is crucial to ensure transparency and efficiency in our operations. Adherence to company policies and regulatory guidelines related to sales practices is non-negotiable. Your compliance with these standards will uphold the integrity and reputation of MIBL in the insurance market. A strong skill set encompassing sales generation, customer relationship building, product knowledge, and compliance is essential for success in this dynamic role. Join us at Mahindra Insurance Brokers Ltd. and be a part of a team that is dedicated to making a positive impact on the insurance industry while delivering exceptional service to our valued clients.,

We are seeking customer-centric individuals with strong written English communication skills to join our growing customer service team at CeX. If you are passionate about ensuring customer satisfaction, we invite you to apply. Join us for an exciting career opportunity with excellent growth prospects and a vibrant social environment that aligns with our work hard, play hard philosophy. As a Junior Customer Care Associate, you will be responsible for providing prompt and accurate responses to customer inquiries via email and/or social media platforms. It will be essential to comprehend customer queries effectively and respond in accordance with our company policies. Collaboration with both internal and external departments to address customer concerns will be a key part of your role. Any potential issues should be escalated to line managers and stakeholders for resolution. The shift pattern for this role is rotational, including morning and afternoon shifts, with a requirement for one night shift (week) approximately every two months. Additionally, occasional travel to the UK will be necessary. Qualifications: - Location: Lower Parel, Mumbai - Experience: 0 - 3 years - CTC: 3 - 4.00 lac pa. Key Responsibilities: - Responding promptly and accurately to customer inquiries - Collaborating with various departments to resolve customer contacts - Maintaining knowledge of team processes and procedures - Escalating issues as needed Experience: - Customer service experience - Proficiency in written English - Strong analytical skills - Product knowledge is a plus Key Competencies: - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Initiative and proactive mindset - Strong planning and organizational skills Freshers are also encouraged to apply for this position. Interested candidates can email their updated resume directly to nmattoo@webuy.com or contact us at 7738897811 for more information. Join us at CeX and be part of our dynamic customer service team.,

As a Customer Service Representative, you will be responsible for identifying and resolving customer issues promptly and effectively. This includes addressing complaints regarding defective products, billing errors, or delayed deliveries. You will be required to communicate with customers through various channels such as phone, email, chat, or social media to respond to their questions, complaints, and inquiries. It is essential for you to have a good understanding of the products or services offered by the company, including their features, pricing, availability, and policies. This knowledge will enable you to provide accurate information and assistance to customers, thereby contributing to a positive customer experience. In this role, customer relationship management is key. You will be expected to maintain a positive relationship with customers, address their concerns with empathy and professionalism, and ensure their overall satisfaction with the company's products or services. This is a full-time, permanent position suitable for freshers. The work schedule is during the day shift, and the work location is in person. The ideal candidate should have at least a Higher Secondary (12th Pass) education. Proficiency in English and Hindi languages is preferred. As part of the benefits package, Provident Fund will be provided to the employees. If you are passionate about customer service and possess strong communication skills, this role could be a great fit for you.,