Product Integration Specialist

We are seeking a highly motivated and skilled Product Specialist to join our Engineering team. The Product Specialist will be responsible for a variety of technical tasks related to our product, including running code locally, utilizing Postman for admin endpoints, and more.

Key Responsibilities:

• Execute technical tasks related to Autodesk products, including testing and product operation.
• Utilize Postman for accessing and testing admin endpoints.
• Debugging REST API systems and provide solutions to technical issues.
• Collaborate effectively with customers and team members from various departments including engineering, product, accounts, sales and support, to ensure seamless communication.
• Conduct research and provide detailed analyses to support product development.
• Monitor and manage logging systems like AWS Cloudwatch and Sentry.io.
• Manage and perform database operations using SQL.

Required Skills and Qualifications:

• Technical Proficiency: Expertise in using Postman, debugging REST APIs, and some familiarity with SQL and database systems.
• Problem-Solving: Strong analytical and troubleshooting abilities to diagnose and resolve technical issues efficiently.
• Team Collaboration: Excellent teamwork and collaboration skills to work effectively with remote teams.
• Communication: Strong verbal and written communication skills in English to interact with customers and team members.
• Attention to Detail: Ability to conduct thorough research and provide detailed insights.
• Logging Systems: Experience with logging systems such as AWS Cloudwatch and Sentry.io.
• Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.
• Professional Experience: Over 5 years of experience in technical support or a related role.

Highly regarded skills:

• ERP Systems: Experience with ERP (Enterprise Resource Planning) systems such as Dynamics 365, SAP, Oracle, and/or construction-specific ERP systems like COINS, EVision, IFS, Procore, etc.
• Server-Side Code Frameworks: Some experience or interest in server-side code frameworks such as Dotnet or NodeJS would be highly regarded.

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About Autodesk

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When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future Join us!

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