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1.0 - 2.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Role: The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers. Responsibilities: * End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training. * Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them. * Design and set up processes and work on continuous improvement of the set processes * Collaborate with the technical team to set up or configure Intugines software platform as per clients requirements and troubleshoot technical issues raised by them. * Set and monitor KPIs to access projects. * Implement systems and processes that deliver improvement toward 100% conformance to client requirements. * Research and analyze Intugine's new products and design a process for their implementation. Requirements : * 1-2 years of experience in product implementation * B2B SaaS implementation experience preferred * You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. * Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. * Soft skills, including effective time management, prioritizing, and delegation, are a must. * Knowledge of SCM is a plus. * Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. * Desire to assume responsibility and work autonomously. * Highly organized and able to juggle numerous tasks. * Good written and spoken English (being a native speaker will be a plus). 1-2 years of experience in product implementation
Posted 2 months ago
1.0 - 6.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Implementation Consultant Hyderabad, Telangana Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloittes 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Solution and configure Zenoti to meet customer’s business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks. Deep knowledge of features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.
Posted 2 months ago
6 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Mandatory Skills: Project Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Mandatory Skills: .NET. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
10 - 14 Lacs
Hyderabad
Work from Office
About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Mandatory Skills: Project Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
10 - 14 Lacs
Pune
Work from Office
About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Mandatory Skills: System engineering -Mech engineers. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
8 - 14 Lacs
Mumbai
Work from Office
We are looking for an experienced Product Manager who is passionate about building technology products that customers love. The Product Manager will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, manage execution and launch products that deliver the client's vision and strategy. Responsibilities : - Working with clients to understand new or existing product requirements and domain information. - Preparing approach for requirement gathering, documentation and outlining a detailed product strategy. - Create buy-in for the product vision both internally and with key external partners. - Translate product strategy into detailed requirements and prototypes. - Performing user research and comparative analysis. - Understanding product selling points, identifying & filling product gaps and generating new product ideas. - Researching & improving customer experiences. - Managing product road maps and releases. - Manage product implementation using agile methodology. - Scope and prioritize sprint planning based on business and customer impact. - Managing engineering teams to deliver with quick time-to-market and optimal resources. - Ensure successful product deployment and launch. - Can able to manage the team of 15+ technocrats. - Have experience in launching product in US and Europe market. Requirements : - MS/BS degree in Computer Science, Engineering or equivalent preferred. - Previous experience in a product manager role of 3 to 5 years with specialization in managing custom software development projects. - Proven track record of managing all aspects of a successful product throughout its lifecycle. - Solid technical background with experience in software development or web technologies. - Excellent interpersonal, written and verbal communication skills. - Experience working with international customers. - Attention to detail and strong problem solving skills. - Skilled at working effectively with cross functional teams in a matrix organization. - Exceptional leadership skills.
Posted 2 months ago
4 - 7 years
8 - 12 Lacs
Gurugram
Work from Office
WORK FROM OFFICE - MONDAY-FRIDAY US SHIFT - 5:30 PM - 2:30 AM IST Job Summary: We are seeking a highly motivated and detail-oriented Implementation Engineer to join our dynamic team. As an Implementation Engineer, you will be responsible for the successful deployment and integration of our solutions into client systems. This role requires technical expertise, strong problem-solving skills, and excellent communication abilities to ensure our solutions meet client requirements and are delivered on time and within scope. Key Responsibilities: • Solution Deployment & Integration: Work with the project team to Onboard Client, configure, and integrate clients Apps according to specifications and best practices. • Technical Support & Troubleshooting: Provide remote support to clients during implementation. Troubleshoot technical issues and provide resolutions to ensure timely delivery of services. • Customization & Configuration: Configure systems to meet client-specific needs, including software setups, database integrations, and configurations, ensuring optimal performance and functionality. • Documentation: Create detailed technical documentation, including system configurations, customizations, and installation procedures for internal use and client reference. • Collaboration: Work closely with internal teams (development, product, and support) to ensure requirements are understood and met. Collaborate with Project Managers to ensure timelines and milestones are adhered to. • Training: Provide technical training and guidance to clients and internal teams to ensure proper system usage and understanding. • Testing & Validation: Perform rigorous testing of system configurations and integrations to ensure the solution functions as expected before full deployment. • Continuous Improvement: Offer feedback and insights based on client experiences to improve product design and implementation processes. Required Qualifications : • Bachelor's degree Computer Engineering, Information Technology, or a related field. • 2 years' experience in a technical implementation or Product configuration and integration. • Overall 4-5 years of experience • Strong understanding of databases, and software applications. • Proficiency in one or more programming/scripting languages (e.g., javascript, SQL). • Experience with API integrations, software deployment, and troubleshooting. • Excellent problem-solving and troubleshooting skills. • Strong written and verbal communication skills. • Ability to manage multiple tasks and prioritize effectively. • Customer-focused attitude with the ability to manage client relationships. Preferred Qualifications: • Knowledge of cloud technologies (e.g., AWS, Azure, Google Cloud). • Knowledge of database Mongodb is a plus. • Experience with software implementations.
Posted 2 months ago
11 - 18 years
25 - 32 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Opening with a leading Fintech company for their office in Mumbai Role: AVP - Technical Implementation Manager Experience: 11 Years+ Roles & Responsibility: Production Migration: Plan, execute, and oversee production migrations, ensuring minimal downtime and optimal performance. L2 Support Team Management: Lead and manage the L2 support team, providing guidance, training, and support to ensure effective issue resolution. Post-Production Handover: Coordinate post-production handover activities, ensuring knowledge transfer and smooth transition to the support team. Infrastructure Planning: Forecast server/infrastructure requirements for project go-live, collaborating with IT infrastructure teams to ensure adequate resources. IT Infrastructure Coordination: Work closely with IT infrastructure teams to plan, design, and implement infrastructure solutions that meet project requirements. Stakeholder Management: Communicate effectively with stakeholders, including project managers, technical leads, and IT teams, to ensure alignment and issue resolution. Problem-Solving and Troubleshooting: Identify, analyze, and resolve complex technical issues, collaborating with teams to ensure timely resolution. QUALIFICATION/KNOWLEDGE/SKILLS/EXPERIENCE: Technical Expertise: Strong understanding of IT infrastructure, server management, and production environments. Leadership Skills: Proven experience in leading and managing technical teams, with excellent communication and interpersonal skills. Project Management: Experience with project management methodologies and tools, with ability to plan, execute, and monitor projects. Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with ability to identify and resolve complex technical issues. Collaboration and Communication: Excellent collaboration and communication skills, with ability to work effectively with stakeholders and technical teams. Work with relational databases and integrate applications with back-end systems. Stay up-to-date with the latest industry trends, technologies, and best practices related to Spring and Java development. Collaborate with the testing team to ensure the reliability and quality of the developed software. Assist in the deployment and implementation of applications into production environments. Continuously optimize and improve existing code to enhance application performance. Having Knowledge of Docker, CI/CD is preferred. Interested candidates share resume at komal@topgearconsultants.com
Posted 2 months ago
1 - 6 years
10 - 20 Lacs
Hyderabad
Work from Office
Product Specialist Hyderabad, Telangana, India Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloittes 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-through and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service. Stay up-to-date with product knowledge, business flow, sales process, and market dynamics. To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios. Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in Implementation and support of Enterprise products Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. Ability to manage and work across multiple projects. Strong ability to demo/train and deliver excellent customer presentations. Strong logical, analytical and problem-solving skills Open to travel on short notice to customer locations when required Good to have knowledge of Web Design using HTML, JavaScript Good understanding of MS Office, JIRA, Basecamp applications Ability to learn new skills and operate in a fast-paced and changing environment. Experience in the wellness/spa industry a plus. Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.
Posted 2 months ago
2 - 3 years
4 - 9 Lacs
Bengaluru, VIJAYNAGAR,Bengalur
Work from Office
User Access Review (UAR) - Access Certifications, Campaigns Privilege Access Management (PAM) EAM (Emergency Access Management), Firefighter Access User Access Management (UAM) - New Access, Change Access, Terminate Access Automated Joiner, Mover, Leaver configuration Password Reset Cloud agent installation & Configuration System Integration with target system Segregation of Duties (SOD) concepts SOD ruleset configuration Mitigation Control Workflow Design & Configuration Product Installation & Configuration Single Sign On (SSO) integration Product documentation Cloud Infra Inter Connectivity Knowledge Configure Static and Dynamic Approval Groups Custom Report Configuration Discovery, Requirements Gathering Database and Sever Concepts Identity Access Management Concepts Mapping form Fields with Data Source Issue Analysis and Troubleshooting SAP GRC Process Control Basic SQL knowledge Windows server Network Protocols (Ports, Firewall, VPN) Cloud concepts SSO SAP GRC Access Control (ARA, ARM, EAM and BRM) End to end product implementation experience (from discovery stage till production go live)
Posted 2 months ago
3 - 6 years
5 - 12 Lacs
Hyderabad
Work from Office
The Onboarding Specialist is a critical role responsible for ensuring the seamless onboarding and successful launch of clients on our SaaS e-commerce platform. This role involves acting as a technical expert, managing a portfolio of projects, and delivering a high-quality onboarding experience within specified time and budget constraints. The successful candidate will work with a range of clients, from mid-market self-service to enterprise-level, setting appropriate expectations, improving processes, and ensuring consistent client satisfaction. Responsibilities: Platform and Technical Expertise: Act as a platform expert and technical subject matter expert during the launch phase, handling technical questions and queries from clients (software, data feeds, API, FTP). Provide feedback to Product Management for product features and enhancements. Develop additional client resources like videos and webinars and provide expertise for cross-training others within the company. Client Onboarding: Set up, customize, and optimize customer accounts. Deliver training sessions to client user groups using established methodologies tailored to specific customer needs. Work on configuration and troubleshooting during the customer onboarding process. Transition clients to the Support team following the implementation phase. Collaboration and Communication: Collaborate with Sales, Business Development, Engineering, Product Management, Customer Success Managers (CSM), and Account Strategy Managers (ASM) to ensure seamless customer transitions and mitigate blockers. Stay informed about the status of ongoing projects to maintain momentum. Effectively communicate technical information to both technical and non-technical audiences. Requirements: Fluent in both written and spoken English. Additional language beneficial. Experience and/or strong knowledge of API (REST and SOAP). Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols. Strong working knowledge of Excel and HTML. Minimum 2 years' experience in SaaS onboarding. Demonstrated ability to manage multiple complex projects in tandem. Demonstrable problem-solving skills and a positive attitude. Strong time management skills and the ability to prioritize tasks effectively. Excellent documentation skills. Experience in developing and delivering software training curriculum. Strong oral and written communication and presentation skills. Preferred Qualifications: Demonstrated experience with providing guidance for API integrations. Experience working with enterprise-level clients and in the e-commerce industry. Experience with remote-based training tools. Project Management Experience or Qualifications.
Posted 2 months ago
2 - 3 years
0 - 0 Lacs
Thiruvananthapuram
Work from Office
Role Proficiency: Follow the implementation plan to ensure on-time quality delivery. Work under guidance/supervision of the implementation Leads. Outcomes: Develop and deliver tasks assigned by implementation leads Assist Leads with answering routine customer questions on product implementations to resolve issues. Actively participate in planning sessions with a vision on the direction of future product development. Provide post- implementation support during the transition from implementation to maintenance. Measures of Outcomes: Adherence to implementation process and standards Adherence to implementation schedule and timelines Personal achievement of quarterly/yearly objectives (OKR Assignments) Zero major incidents (like blocker bugs or data-loss) reported by the Client Number of components reused Customer process compliance Assessment of product-based training / skill sets / project-based feedback Number of training sessions on new technologies within a quarter Outputs Expected: Product Delivery: Clear understanding of client requirements Meet the expectations of the client and provide necessary support as per SLAs Skill Examples: Problem solving capabilities Capable of identify and resolving obstacles a creative problem solver. A team player with a strong professional work ethic and great collaboration skills; with a passion for delivering exceptional customer service. A talent for quickly learning new things and keeping projects on-track and a burning desire to meet challenges head-on and succeed Should also possess a great interest towards learning newer technologies with self motivation for continuous improvement Strong communication and documentation skills. Reliable with good time management skills Excellent problem-solving skills Knowledge of product deployment and implementation processes Knowledge Examples: Understanding of Config/Build/Deploy processes and tools Comprehension of DevOps and CI/CD tools Knowledge in Product development Understanding about containerization and deployments Familiar with Cloud providers (AWS Azure Google etc.) and their tool sets Understanding of Technology systems Awareness of product release management and package configurations Additional Comments: Follow the implementation plan to ensure on-time quality delivery. Work under guidance/supervision of the implementation Leads. --- 1. Develop and deliver tasks assigned by implementation leads 2. Assist Leads with answering routine customer questions on product implementations to resolve issues. 3. Actively participate in planning sessions with a vision on the direction of future product development. 4. Provide post- implementation support during the transition from implementation to maintenance. Required Skills Implementation process,Implementation schedule,Process Compliance
Posted 2 months ago
5 - 8 years
20 - 25 Lacs
Chennai
Work from Office
Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Requirements Masters degree or equivalent in (Business) Informatics or comparable and at least 6-8 years of experience in large scale Media and Telco companies At least 5 - 6 years of proven professional experience in ITSM projects and process implementation You have a strong track record of successfully delivering readiness and transformation plans across multi-platform, cross Service Introduction projects and engagements. You are a result and delivery-oriented person, you lead by example, communicating openly and transparently at all levels exhibiting pragmatism, drive, and credibility. You have distinctive problem-solving competence, as well as a high level of analytical thinking, willingness to learn and innovative ability Quick grasp of business processes and managing end-user expectations, using your experience and acquired knowledge to shape effective solutions that meet Sky s strategic Service Management and Business objectives Proven experience in creating and implementing KPIs and Reporting ITIL 4 certification required alongside the understanding of standard IT frameworks such as Scrum or DevOps Knowledge of Service Management tools (ServiceNow) Good written and spoken English skills, as well as the ability to work under pressure and assertiveness complete your profile Your strong sense of responsibility and social competence belong to your strengths, as well as your self-motivation Employees at all levels are expected to: Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Posted 2 months ago
2 - 8 years
9 - 14 Lacs
Kochi, Chennai
Work from Office
" Configuration , Healthcare , Payors , Product Implementation ","description":" Hiring Locations : Chennai, Trivandrum, Kochi Role Description As a Configuration Lead, you will support end-to-end client product implementations in the healthcare domain, ensuring timely, high-quality, and cost-effective delivery. You will lead a team of Implementation Engineers, guiding them through configuration processes, managing client interactions, and contributing to continuous improvement of implementation methodologies. This role requires strong technical skills, domain expertise, and leadership capabilities. Responsibilities Lead execution of product implementation plans in alignment with client requirements, ensuring quality and timeliness. Guide and mentor a team of Implementation Engineers, providing support and enforcing best practices. Ensure compliance with the implementation framework, identifying risks and dependencies proactively. Create effort estimations and delivery timelines, adhering to defined SLAs. Continuously improve configuration tools, processes, and documentation. Act as the liaison between cross-functional internal teams and clients to ensure seamless delivery. Set and track OKRs for self and team, providing performance feedback. Manage client demonstrations, handle escalations, and influence customer satisfaction. Supervise the promotion of configuration across environments and manage the configuration gold environment. Collaborate with Integration, Conversion, and Testing teams to align Configuration activities. Mandatory Skills Strong expertise in Healthcare domain, preferably with experience in HealthRules Payor or similar platforms. Experience in leading configuration sprints and agile product implementations. Deep understanding of product deployment lifecycles and configuration best practices. Proficient in DevOps practices and CI\/CD tools. Strong analytical skills and technical troubleshooting experience. Familiarity with configuration management, backup strategies, and version control. Good to Have Skills Experience in Quality Automation tools and methodologies. Working knowledge of containerization (e.g., Docker, Kubernetes). Exposure to major cloud providers (AWS, Azure, GCP) and their toolsets. Experience in agile development environments and consulting roles. Knowledge of healthcare claim processing and clinical operations configuration. Understanding of cross-functional workflows within software implementation. Soft Skills Excellent written and verbal communication skills. Strong interpersonal and relationship-building abilities. Team leadership and mentoring skills. Effective time management and organizational capabilities. Proactive problem-solving and decision-making mindset. Ability to prioritize and perform under pressure in fast-paced environments. Experience Range 5 to 8 years of experience in product implementation, with at least 2+ years in a lead role . Proven experience in healthcare IT or similar regulated industries preferred. ","
Posted 2 months ago
10 - 20 years
25 - 40 Lacs
Pune, Chennai, Bengaluru
Hybrid
1 Product Implementation & Optimization: Lead the end-to-end implementation of sanctions and screening AML products, including solution design, customization, testing, and deployment. C ollaborate with cross-functional teams, including IT, Operations, and Business, to ensure seamless product integration. Configure and fine-tune screening parameters to optimize performance and reduce false positives. 2. Regulatory Compliance & Risk Management: Stay up-to-date with global and regional sanctions regulations Provide guidance on regulatory changes and their impact on sanctions and screening operations. 3. Advisory & Subject Matter Expertise: Act as the SME for sanctions screening and AML compliance, advising stakeholders on best practices and regulatory expectations. Deliver technical and functional expertise during audits, regulatory reviews, and internal assessments. Provide insights into emerging AML technologies and industry trends. Foster strong relationships with internal and external stakeholders, including regulatory bodies, vendors, and partners. Role & responsibilities Preferred candidate profile Bachelors degree in Finance, Computer Science, or a related field. Advanced certifications in AML/CFT (e.g., CAMS, CGSS, or ICA) preferred. Experience: 7+ years of experience in AML compliance, with at least 3 years specializing in sanctions and screening systems. Proven track record of implementing and managing sanctions and screening AML products (e.g., Mantas, FircoSoft, Dow Jones,Actimize, or similar). Experience with global sanctions regulations (OFAC, EU, UN, etc.) and AML/CFT frameworks. Technical Skills: Proficiency in configuring and maintaining sanctions and screening tools. Familiarity with data analysis, SQL, and AML system workflows. Strong understanding of machine learning and AI applications in AML screening is a plus.
Posted 2 months ago
- 1 years
1 - 3 Lacs
Noida
Work from Office
Opening For Junior Business Analyst Roles and Responsibilities Understand client's business processes and assist in configuring the product (HRMS)modules as per requirements by collaborating with team members/ developers Recommend best people practices aligned with client business needs Defining business requirements and developing project plans Assist the product implementation team during the implementation process in coordination with the client teams to ensure successful 'go-live'(at the customer site if required) Support clients to resolve queries, as and when required Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution. WORK LOCATION: Noida ( WFO) Junior Business Analyst (Fresher) 0-1 year Desired Candidate Profile Experience in ERP/HRMS implementation/support will be desirable OR prior experience in a Business Analyst role Freshers with excellent communication willing to start their professional journey can also apply. Female Candidates who are Noida-based with excellent communication can also apply. Client handling Excellent communication with mail etiquette Ability to work in a team A Bachelor's degree in business administration or a related field. Strong analytical and problem-solving skills Interested candidates can send their resumes directly - shreya@netcommlabs.com
Posted 2 months ago
2 - 5 years
11 - 12 Lacs
Chennai
Work from Office
. Job Summary Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Contribute to a team developing automation solutions for internal customers Deliver well-tested and high-quality software applications Designing, building & implementing software solutions in an agile environment. Excellent problem-solving skills and demonstrate initiative Improve functionality of existing systems Participate in troubleshooting efforts & fix maintenance defects Contributes to design considerations for new products or architectural changes to existing products. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. Provides training and guidance to less experienced team members. Attains industry standard certifications and education. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 2 months ago
2 - 6 years
5 - 13 Lacs
Hyderabad
Work from Office
Job Summary: Business Analyst is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 5 Years Experience Minimum 1+ years of experience as Solution Architect / Senior Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.
Posted 2 months ago
years
7 - 8 Lacs
Bengaluru
Remote
Important 1: Candidates with an MBA (2025 Passout) and an Engineering degree in CSE, ECE, or IT only need to apply. Designation: Staff Consultant (Associate Implementation Consultant - Software) As a Staff Consultant at Deltek, you will be a key member of our Deltek Integration Center of Excellence team. Your responsibilities will include: Analyzing requirements Developing test plans and test cases Executing tests and capturing results Reporting defects and issues Collaborating with stakeholders to ensure timely, high-quality, and smooth delivery This role is crucial for ensuring successful software implementations and client satisfaction. About Deltek: Deltek is a global provider of enterprise software and information solutions for project-based businesses. Our mission is to empower our customers to achieve project success by delivering innovative solutions that drive efficiency and profitability. With a focus on project-based industries, Deltek offers a comprehensive suite of solutions that streamline operations, enhance collaboration, and provide actionable insights. Position Responsibilities: Assist in Client Engagements: Support senior consultants in managing customer accounts by participating in meetings, documenting discussions, and understanding client requirements. Collaborate on Solution Design: Work under guidance to contribute to solution designs that align with client business needs, ensuring a foundational understanding of the product suite. Participate in Requirement Gathering: Engage with stakeholders to learn about workflow processes and business challenges, aiding in the creation of Business Requirements documents and project plans. Support Implementation Activities: Assist in the configuration and deployment of the product suite, working closely with business analysts and implementation teams to gain hands-on experience. Contribute to Strategy Development: Learn to identify critical success criteria, potential risks, and milestones for engagements, contributing to the development of action plans under supervision. Engage in Cross-Functional Collaboration: Work collaboratively with internal teams such as technical support, engineering, and sales to understand the end-to-end project lifecycle and ensure timely delivery. Participate in Project Planning: Join project planning sessions to understand task definitions, timelines, and resource allocations, gradually taking on more responsibilities. Learn Quality Assurance Practices: Assist in testing activities, including the development of test scripts and participation in user acceptance testing, to ensure high-quality deliverables. Document Functional and Technical Requirements: Help translate requirements into business documents, prepare training materials, and maintain checklists to support project activities. Develop Project Management Skills: Observe and learn from project management practices, including stakeholder communication and timeline tracking, to build foundational skills. Interact with Client Stakeholders: Accompany senior consultants in engagements with various client levels, such as PMO, IT, and Operations, to gain exposure to stakeholder management. Contribute to Best Practices : Support the team in researching and sharing industry best practices, enhancing both product and business consulting knowledge. Qualifications: Educational Background: M.B.A Degree or equivallent + B.E. / B.Tech. degree in Computer Science, Information Technology, Engineering, or a related field. Academic Projects and Internships: Exposure to business software applications (e.g., ERP, CRM, HRIS, SaaS) through academic projects, internships, or coursework. Analytical Skills: Strong analytical and problem-solving abilities to understand and interpret business challenges and contribute to effective solutions. Communication Skills: Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with team members and clients. Team Collaboration: Ability to work collaboratively in team settings, demonstrating adaptability and a proactive approach to learning. Time Management: Effective organizational skills to manage multiple tasks and meet deadlines in a dynamic work environment. Technical Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and a basic understanding of data analysis tools. Learning Orientation: Eagerness to learn and grow within the consulting field, with a commitment to continuous professional development. Shift Timings: 4:00 PM to 1:00 AM IST Role & responsibilities Preferred candidate profile
Posted 2 months ago
2 - 6 years
5 - 13 Lacs
Hyderabad
Work from Office
Job Summary: The Consultant is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 5 Years Experience Minimum 1+ years of experience as Solution Architect/Technology Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.
Posted 2 months ago
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