134 Product Implementation Jobs - Page 4

About the job Senior Consultant - Technical Implementation will be responsible for Technical Implementation, successful onboarding of clients and managing post-onboarding issues to ensure seamless customer experience. What will you do? Manage technical projects, installation and configuration for all new customers. Liaise with vendors for scheduling interface tests and ensure project timelines are honoured. Coordinate directly with on-site IT, vendors, and off-site helpdesks over email or phone calls to complete technical assignments. Work closely with the Project Manager and flag any technical issues in time. Document the Interface testing and other details, update and complete all handovers. Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property. Troubleshoot technical issues faced which could be related to external interfaces, networking, application etc. Coordinate with engineering group for installation related issues. Provide Level 2 support for any production related technical issues. We are looking for: Bachelors degree in computer science or similar. Minimum 6+ years of experience in the same domain. In depth knowledge of windows servers and strong Windows Administration skills. Good understanding Networking, Firewall, Infrastructure, SQL and IIS Configuration. Working knowledge of interfaces and integrations of systems. Enhanced troubleshooting skills and solution mind-set for repetitive issues. Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc. The Unifocus experience: Our Culture Statement: Thriving Together, Achieving Greatness To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day. We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry. In addition to a competitive salary, we offer: Health insurance Paid time off A hybrid environment that promotes a healthy work-life balance Parental leave Professional development assistance Referral program

Job Summary: We are looking for dynamic and results-oriented Project Manager to join our team. In this role, you will be managing implementation projects of our products and solutions for Global Pharma Companies, Healthcare Innovators, Healthcare Providers etc. You will be also responsible for requirements analysis, defining solutions. Identifying, monitoring and managing KPIs for success. Key Responsibilities: Project Planning and Monitoring Prepare detailed project plan for product implementation Track and Monitor progress and ensure project is executed as per plan Prepare status reports and provide status updates Actively manage Regulatory and Compliance activities Document relevant milestones, communication, and deliverables for audit purposes. Product Fitment and Custom Solutions Management Provide training and support to partners, ensuring they comprehensively understand our product Identify gaps and lead worshshops for defining client specific requirements Work with Internal teams to define custom solutions Stakeholder Management Act as their single point of contact for Clients Establish regular connect with client stakeholders Client Success Planning: Develop and implement strategic account plans for each partner, identify growth opportunities, and ensure alignment with their business objectives. Monitor and report key performance metrics to demonstrate our solutions value to partners. Cross-functional Collaboration: Collaborate with internal teams, including Sales, Product Development, and Support, to advocate partner needs and contribute to overall partner satisfaction and success. Feedback and Improvement: Gather feedback from partners and act as the voice of the customer internally. Use insights to drive continuous improvement of our products and services. Qualifications: Minimum 5 years of proven experience in managing product implementation projects customer success, key account management, or related field. Experience in handling projects for clients in Pharma/ Healthcare domain Understanding of Regulatory and Compliance requirements for Healthcare Desired Skills Excellent communication and interpersonal skills. English fluency is required. Demonstrated ability to manage multiple projects and priorities simultaneously. Highly independent and experienced with setting & managing timelines Entrepreneurial drive: Pro-active, solution finder & go-getter Familiarity with the digital health/healthcare industry is a plus

Job Summary: We seek a dynamic and results-oriented Partner Success Manager to join our team. In this role, you will be managing implementation projects of our products and solutions for Global Pharma Companies, Healthcare Innovators, Healthcare Providers etc. You will be also responsible for requirements analysis, defining solutions. Identifying, monitoring and managing KPIs for success. Key Responsibilities: Project Planning and Monitoring Prepare detailed project plan for product implementation Track and Monitor progress and ensure project is executed as per plan Prepare status reports and provide status updates Actively manage Regulatory and Compliance activities Document relevant milestones, communication, and deliverables for audit purposes. Product Fitment and Custom Solutions Management Provide training and support to partners, ensuring they comprehensively understand our product Identify gaps and lead worshshops for defining client specific requirements Work with Internal teams to define custom solutions Stakeholder Management Act as their single point of contact for Clients Establish regular connect with client stakeholders Client Success Planning: Develop and implement strategic account plans for each partner, identify growth opportunities, and ensure alignment with their business objectives. Monitor and report key performance metrics to demonstrate our solutions value to partners. Cross-functional Collaboration: Collaborate with internal teams, including Sales, Product Development, and Support, to advocate partner needs and contribute to overall partner satisfaction and success. Feedback and Improvement: Gather feedback from partners and act as the voice of the customer internally. Use insights to drive continuous improvement of our products and services. Qualifications: Minimum 5 years of proven experience in managing product implementation projects customer success, key account management, or related field. Experience in handling projects for clients in Pharma/ Healthcare domain Understanding of Regulatory and Compliance requirements for Healthcare Desired Skills Excellent communication and interpersonal skills. English fluency is required. Demonstrated ability to manage multiple projects and priorities simultaneously. Highly independent and experienced with setting & managing timelines Entrepreneurial drive: Pro-active, solution finder & go-getter Familiarity with the digital health/healthcare industry is a plus

-You will be responsible for providing complete technical solutions to the customers for CleverTap product integration with the customers system. -Health checks for all existing issues of their quota of customers -Customer calls in order to understand and solve their problems and use cases-Liaise with internal teams in order to resolve issues or create solutions in order to drive adoption What will you do : -Partnering with the Customer Success Team, to own the relationship with customers technical team for the assigned accounts. -Assist with product integration, provide solutions to implement Use Case, ensure performance and data sanity. -Attend customer queries, inquiries, tickets and resolve them to enable usage of CleverTap product by the client through the complete lifecycle. -Participate in technical discussions with the customer to identify use cases, technical enhancements in the product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc) -Document technical requirements create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes What are we looking for ? Must Have: - 3-6 years of experience in Technical Support/Technical Account management/Technical Onboarding role - Excellent communication (written and verbal skills), able to take complex technical ideas and translate them to non-technical stakeholders to achieve the desired outcome -Work internally to drive teams in order to create workable solutions for the client -Experience with mobile development - any of the following Android, iOS, React Native-Experience with web development Good to Have: -Experience in a customer-facing role involving technical problem solving, product implementation, technical support in B2B SaaS, Mobile, API, or Web-based technologies -Experience with web development Measures of Success: -Platform audits and health checks -Product adoption - breadth and depth

Skill Competencies 4 to 10 years of experience implementing enterprise software systems, with hands-on involvement in data transformation, system validation, and migration activities Proficient in advanced Microsoft Excel functions; familiarity with database systems is an added advantage Skilled in leveraging tools or scripts for data management and transformation during customer onboarding Demonstrated ability to innovate and build utilities to streamline and optimize the migration process Extensive experience in data mapping and migration practices Ability to define and execute quality control checks to ensure data integrity during legacy-to-system transitions Strong technical foundation with a technology-oriented mindset Excellent analytical, logical reasoning, and problem-solving capabilities Outstanding verbal and written communication skills Comfortable working in dynamic, fast-paced environments and managing multiple projects simultaneously Key Responsibilities Configure solutions to align with customer business processes and operational requirements. Design and implement proof-of-concept and pilot solutions for high-priority and large-scale customers to ensure successful adoption. Perform data extraction, transformation, and loading (ETL) across platforms. Identify and mitigate major project risks and uncertainties through proactive planning. Respond promptly to customer concerns to drive satisfaction and long-term value. Stay current with product updates, business workflows, sales strategies, and industry trends. Develop expertise in data migration tools and legacy system data structures to enhance onboarding efficiency. Maintain thorough documentation and adhere to internal processes to support successful product implementations. Meet service level agreements (SLAs) and performance metrics in line with organizational objectives. Collaborate with internal teams to deliver on customer requirements while managing expectations effectively. Work cross-functionally with implementation and support teams to ensure smooth go-lives for clients. Review client business processes and recommend best practices for configuration and platform usage. Accurately load client data, including services, menus, and memberships, into the system to support successful adoption. Conduct training sessions for clients across various modules of the software. Provide ongoing support during the initial post-go-live phase to ensure a smooth transition and effective user adoption. Seniority level: Expertise Employment type: Full time Work location: Chennai Work Time: PST (Pick up and drop provided)

To perform all activities relating to Client Onboarding in a smooth, effective and timely manner including KYC, CKYC and documentation scanning and vaulting. To perform applicable Documentation Review activities as per agreed / regulatory requirements. To manage Regulatory, Depositary & Internal inspections and ensure NIL findings in report. Key Responsibilities Strategy To institutionalise the Account opening, KYC and maintenance process so that is well defined for the implementation and servicing teams, as well as clients. To participate in the local product development and sales initiatives related to FPI KYC and account opening perspective. To participate in the bank s A3 initiative and deliver / implement the same. Business To manage the operational relationship for interface with implementation and servicing teams. To serve as a focal point of contact with implementation and servicing teams, and regulators and clients, with regard to account opening and KYC related processes. Processes To facilitate the process of account opening and maintenance to be smooth, error free and timely. To facilitate the review of account opening, closure and other miscellaneous related documents and revert to respective stakeholder with review comments. To monitor the outstanding documents and follow up with Implementation/Client Servicing team for completion. To Regulatory monitor and maintain Service Standards. To liaise Regulator, KRA, Depositary, Exchange whenever required To ensure timely and accurate updation of KYC and CKYC data. To ensure that activities are completed within agreed TAT and service standards. To ensure timely and accurate completion of scanning and vaulting of client documents. To be an efficient back up for Static Data operations. People & Talent To help build a good work life balance for self and team. To constantly motivate team towards better performance. To encourage and foster a collaborative and supportive working environment. To determine training needs of team members and regularly initiate internal training sessions to meet these requirements. To give regular feedback to team members. To develop a career road map for staff to keep engagement levels high. To support Head, Securities Services in planning and controlling staffing and training needs. Risk Management To keep implementation and servicing teams abreast in conjunction with Product of changes in regulations and market procedures, operating procedures affecting FPI KYC and account opening. To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls. Governance To ensure full awareness of all procedures and policies impacting Account opening & KYC requirement. To instil alertness for any suspicious transactions and escalate the same to LM To ensure timely completion of all mandatory e-learnings for self. To comply with applicable MLPA guidelines. Regulatory & Business Conduct To display exemplary conduct and live by the Group s Values and Code of Conduct. To take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key stakeholders Internal Head of Custody and Clearing Operations Country Legal, Compliance and FCC Country Business Head and team Product, Implementation and Servicing team Country Cobam team Country CLM Operations team External Regulators (SEBI, RBI) KRA registration agencies (NDML & CVL) Depositories and exchanges Peer custodians Skills and Experience Product Experience LAP, BIL, PL and LAS Distribution Relationship Management Digital Knowledge Customer Management Strong Communication Skills Effective People Skills Qualifications Graduate / Post Graduate Degree About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30570

Responsibilities for External Candidates Manage and Lead ICERTIS product implementations for enterprise customers, taking complete ownership of project planning, execution, financials and customer relationship. Contribute towards building and fostering internal consulting capability within Professional Services group. Manage a team of Senior Functional Consultants engaged in ICERTIS product implementations across multiple engagements. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort. Drive system configuration and deployment activities across multiple engagements. Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. Qualifications for External Candidates Looking for candidates with 8 - 11 years of relevant experience. Prior experience in implementing Contract Management/Supply Chain applications is highly preferred. Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives. An engineering degree with an MBA in a related field is preferred. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and verbal) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.

Onboarding Consultant Pando (www.pando.ai) is pioneering the future of autonomous logistics with innovative AI capabilities. Trusted by Fortune 500 enterprises with global customers across North America, Europe, and Asia Pacific regions, we are leading the global disruption of supply chain software, with our AI-powered, no-code, & unified platform empowering Autonomous Supply Chain. We have been recognized by Gartner for our transportation management capabilities, by the World Economic Forum (WEF) as a Technology Pioneer, by G2 as a Market Leader in Freight Management, and named one of the fastest-growing technology companies by Deloitte. Role The Onboarding Consultant is responsible for executing detailed SaaS implementation activities that ensure a smooth onboarding process for Pandos platform. They work closely with clients to manage system configurations, lead user and transporter training, and support data migration efforts. This role is highly focused on hands-on tasks, including creating SOPs, training materials, and facilitating testing (UAT). The Onboarding Consultant also acts as a key coordinator between clients and internal product teams to resolve technical issues, manage defect triaging, and ensure that the solution is fully aligned with client requirements. Responsibilities User Training and Enablement: - Lead training sessions for users, transporters, and other stakeholders to ensure proper platform adoption. - Create detailed training materials, including videos and guides, to support client education. Master Data and System Configuration: - Manage client-specific data migration, including master data setup, ensuring accuracy and completeness. - Configure system settings in alignment with client needs to support smooth go live. Standard Operating Procedures (SOPs) Development: - Develop and document SOPs based on client workflows to guide system usage and ensure best practices. Testing and Quality Assurance: - Participate in User Acceptance Testing (UAT), helping to validate system performance and adherence to client requirements. - Collaborate with the product team to identify, log, and triage defects, ensuring timely resolution. Collaboration and Coordination: - Act as the primary point of contact between clients and internal product teams for change management. - Coordinate closely with internal teams, such as product and support, to ensure smooth communication and quick issue resolution. Change Management and Support: - Support change management efforts by preparing users for new processes and ensuring their understanding of the platform. - Assist with escalations, coordinating with wider teams to resolve issues as they arise. Ongoing Improvement and Feedback: - Provide feedback to the product team for continuous improvement based on client onboarding experiences. - Proactively suggest enhancements to training materials and system configurations to ensure higher customer satisfaction. Requirements 7 to 10 years of relevant experience in client handling, onboarding & implementation from a TMS/SCM background. Strong organizational skills with the ability to manage multiple implementations simultaneously. Strong background in client management, stakeholder engagement, and delivering to complex enterprise environments. Good interpersonal, presentation and communication skills. Analytical skills and creative problem-solving capabilities. Passion for delivering customer-centric solutions and optimizing onboarding journeys. Collaborative and proactive mindset with a high level of accountability Preferred skills: Having USA visa is a huge plus Experience in Manufacturing, Retail, CPG, and/or Life Science preferred. Understanding and usage of statistical algorithms, optimization concepts, and awareness of tactical planning on overall supply chain Previous experience collaborating with remote teams is preferred.

An Implementation Team Lead : Manages and supports a team of consultants or engineers in implementing products or solutions, ensuring successful projects and client satisfaction

Implementation Engineer Description We are currently seeking a highly skilled and experienced Engineer / Sr. Engineer - Product Implementation to join our dynamic team in the Information Technology and Services industry. As an integral member of our organization, you will be responsible for implementing and supporting various products in accordance with client requirements and industry best practices. In this role, you will have the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams to deliver exceptional solutions to our clients. Responsibilities • Collaborate with clients to understand their product implementation requirements and develop project plans accordingly. • Conduct thorough analysis of client systems and develop customized solutions to meet their specific needs. • Design, develop, and test software applications and modules for product implementation. • Optimize performance and ensure compatibility of products with various platforms and systems. • Troubleshoot and resolve technical issues related to product implementation. • Provide technical guidance and support to clients during product implementation processes. • Collaborate with cross-functional teams, including sales, marketing, and product management, to ensure successful product implementation. Requirements • Bachelor's degree in Computer Science, Engineering, or a related field. • Strong knowledge of programming languages, such as Java, C++, or Python. • Solid understanding of database management systems, such as MySQL or Oracle. • Proficient in using development tools and software, such as IDEs and version control systems. • Experience with cloud technologies, such as AWS or Azure, is highly desirable. • Excellent problem-solving skills and ability to think analytically. Role & responsibilities Preferred candidate profile

Retail Relex Find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm. Practice: Retail Industry Consulting, Capability Network I Areas of Work: E-Commerce & Platforms | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune | Relevant Years of Exp:2 -7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice- A Brief Sketch: As a part of the practice within the Capability Network you will help businesses adapt to new climates, new expectations, and new ways of working. You will work with leading retailers across the globe to help our clients transform their business capabilities to increase profits, engage customers and enhance operations. Our services span the full spectrum of strategy, operations, digital and e-commerce offerings. As a part of the team, you'll help drive the following: Help retailers win in their markets by laying the foundation for strategy design, business development, improving the bottom line, identifying their needs and finding solutions. Identify company's key cost and value drivers and explain their influence on business performance. Perform detailed analysis of business processes , develop operating models, assess implementation readiness and articulate its implications. Ability to effectively communicate with client, individually run workshop, understand business requirement, and translate them to process and functional designs. Ability to create customer journey maps, user stories and using these to formulate a strategy driving the implementation and solution roadmap. Develop a good understanding of the market nuances for retailers from varied spaces such as fashion, grocery, DIY, home goods, CPG etc. Guide distributed delivery teams to help understand and clarify requirements throughout all phases of project implementation. Manage proposals, new business initiatives and coordinate with others to create consensus driven deliverables. Demonstrate Product Owner mindset and help advance the agenda. Bring your best skills forward to excel in the role: A well-rounded understanding of the retail industry , acquired by working directly in the retail or e-commerce industry, or as part of the retail practice of management consulting/analytics firms Conceptual knowledge of at least two key retail functions is necessary merchandise planning (including assortment planning), supply planning, demand planning, channel / store operations and space planning. Functional knowledge of retail and e-commerce processes , online customer journey, checkout and payment processes, product information management, forecasting and replenishment, assortment planning, merchandising or category management and space planning. Good understanding of the nuances of retail functions and processes, KPIs and business rules across categories such as grocery, fashion, home solutions and so on Proven success in preparing business scenarios , test cases and use cases An analytical mindset with strong business acumen Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Read more about us. What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications Your experience counts! MBA from Tier-I business school or Retail specialised courses Relevant work experience in retail, consulting, analytics, or product implementation Previous working experience is must with similar Forecasting, Replenishment, and space planning tool like RELEX, Blue yonder, O9, Kinaxis etc. Domain knowledge or experience working in Inventory management, Logistics, Retail planning & optimization is desirable. Proven experience with at least one retail industry project Prior experience of evaluating, selecting, implementing, building configurations, testing and integrating packaged solutions into a client system landscape and solution

Summary of the position The position is responsible to manage key client projects. The incumbent will work directly with clients to ensure deliverables fall within the applicable scope. He /she will coordinate with other departments to ensure all aspects of each project are compatible as needed to fulfil client needs. The manager will have to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. Job Responsibilities Responsible for project right from project kick-off to project completion and client sign- off Engage in client discussions to understand requirements and define scope and develop implementation plans Schedule, monitor, review, and report project status Manage project risks and work out mitigation plans to ensure successful delivery Ability to work with multiple stakeholders like Customers, Sales, Engineering, External partners etc. Take complete ownership of team and their performance Manage multiple projects simultaneously Create and maintain project documentation Job Requirement - Has handled software projects with a strong focus on SLAs Understanding of product life cycle Has been part of product implementation which requires - client requirements, performing fit-gap analysis, and executing the project successfully Knowledge of BFSI / AML domain At least 2+ years of relevant experience - Customer facing / Team lead / Project Owner High level of commitment Working knowledge of MS office Word / Excel / Powerpoint Excellent communication skills (Verbal & Written) A team player with good communication skills. Any educational degree (Bachelors / Masters) Open to travel to client location in Mumbai and outstation Valid Passport is must

Customer Success & Engagement Process Optimization & SOP Development Customer Support & Issue Resolution Product & Business Development Support

. Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards. Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight. Acts as a technical resource in projects and initiatives and ensures successful project implementation. Contributes to design considerations for new products or architectural changes to existing products. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. Provides training and guidance to less experienced team members. Attains industry standard certifications and education. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Project Management. Experience: 5-8 Years.

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: ASP.NET. Experience: 5-8 Years.

Acts as a bridge between the Delivery Unit and clients, translating the requirements to deliverable products. Other responsibilities are Requirements Gathering, Solution Design & Development, Stakeholder Management, Project Management, Documentation.

Acts as a bridge between the Delivery Unit and clients, translating the requirements to deliverable products. Other responsibilities are Requirements Gathering, Solution Design & Development, Stakeholder Management, Project Management, Documentation.

Key Areas of Responsibility Lead and manage Tier 1 customers to deliver core business objectives of FSGBU and develop trusted relationships. Represent and position FSGBU Consulting to influence key decisions and negotiations with C-suite stakeholders. Serve as the Project manager and escalation point for client program management team. Ensure project delivery maintains a high level of excellence including compliance activities, project management training, compliance and accreditation Build and maintain effective working relationships with internal stakeholders including Product Engineering and License Sales teams Build active relationships with designated System Integrators to support specific delivery activities which complement FSGBU capabilities underpinned by a cooperative commercial model Essential skills and capabilities of the desired candidate 15 + years experience leading Tier 1 professional services project management in the Banking, Financial Services and Insurance domain. Experience collaborating with C-suite clients with demonstrated executive decision-making skills Recognized Financial Services industry domain leader Experience in Risk / Finance domain product implementation preferred Experience working with top tier a System Integrator desired Excellent commercial awareness and business acumen Demonstrated role model/mentor and people development track record Appropriate education including post graduate qualifications preferred Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

Avalara Professional Services is seeking an Associate Project Manager to lead conversations and gather the appropriate information for the implementation of Avalara software with customers Enterprise Resource Planning (ERP), retail, and e-commerce solutions in support of their tax compliance needs. The Associate Consultant will work with the customer to better understand their business and lead a team of specialized resources that will set up the different Avalara products on behalf of the customer. The Associate Consultant will need to have a high-level understanding of key Sales and Use tax topics. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in delivering effective sales and using tax automation services. What Your Responsibilities Will Be Responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects. Understand customer business requirements and follow documented best practices for sales and use tax automation. Clearly articulate and manage the scope of work for projects related to software and data services. Collaborate with internal and external teams to facilitate successful and accurate implementations. Monitor client projects and solve problems to keep projects moving forward with the support of the project team. Support the Sales and Account Management teams in identifying additional products or services that could support the customer. Provide feedback on current processes and update internal documentation with guidance. Keep projects and internal systems up to date throughout project lifecycle. Perform other tasks as assigned. What You'll Need to be Successful Experience working with clients at all organizational levels with a high degree of professionalism and business acumen. Strong organizational, planning, and time management skills. Excellent communication skills and ability to interact professionally with employees and customers. Strong ability to understand and conceptualize accounting and tax processes and procedures. Adaptability, initiative, and problem-solving capabilities. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. 2 - 3 years of software delivery, preferably within the B2B sector. Proven experience and familiarity with Microsoft computer programs including MS Word, MS Excel, and MS Outlook. Bachelor's degree (BCA, MCA, B.Tech) from an accredited college or university, or equivalent career experience. Preferred Qualifications: Experience with sales and use tax or compliance scenarios Experience with ERP and e-commerce solutions with a focus on sales order/invoicing processes Work from office Shifts : US/Uk – depending upon business requirement You can find out more about Avalara here- https://app.careerpuck.com/page/avalara-india-life

About Stavtar Stavtar( https://stavtar.com/ ) is a software and technology services company, headquartered in New York and with offices in Dallas, London, Bengaluru and Mumbai. Stavtar addresses complex challenges in Hedge Funds, Private Equity, and Investment Banking industries. Our flagship product, StavPay, is widely adopted by Alternative Asset Managers managing over $2 trillion in assets About This Role We are seeking a highly skilled and detail-oriented Business Analyst with expertise in the Capital Markets domain, specifically in Hedge Funds and Private Equity (PEs). The ideal candidate will have experience working with cloud-based products and a strong background in accounting concepts, including accrual accounting. This role requires direct interaction with US-based clients, requiring excellent communication and stakeholder management skills. Key Responsibilities: Collaborate with business stakeholders, product managers, and technology teams to understand business needs and translate them into detailed functional requirements. Analyze and document business processes related to Hedge Funds, Private Equity (PEs), and broader capital market operations. Work closely with US-based clients to gather requirements, provide insights, and ensure seamless business operations. Define business requirements and create Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Case Scenarios. Assist in the design and implementation of cloud-based financial products by working with engineering and product teams. Validate system changes and enhancements, ensuring alignment with financial reporting and accounting principles. Support User Acceptance Testing (UAT) and collaborate with Quality Assurance teams to ensure system reliability and efficiency. Provide insights into accounting processes, including knowledge of accrual accounting, to support financial reconciliations and reporting. Monitor and analyze industry trends, regulatory changes, and emerging technologies to enhance business solutions. Prepare and deliver presentations, reports, and training for internal and external stakeholders. Required Qualifications & Skills: 3-5 years of experience as Business Analyst Experience in Capital Markets with expertise in Hedge Funds and Private Equity (PEs). Strong understanding of accounting principles, including accrual accounting. Experience working on cloud-based financial products. Prior experience in handling US-based clients, with excellent stakeholder management skills. Strong analytical and problem-solving abilities with proficiency in data analysis and financial modeling. Familiarity with financial tools, portfolio management systems, order management systems, and risk management solutions. Knowledge of financial regulations and compliance related to Capital Markets. Proficiency in tools like Excel, SQL, Power BI, Tableau, or other data visualization tools. Excellent communication skills ability to document business requirements clearly and present findings effectively. Desired Qualifications: Experience with financial software solutions, trading platforms, or investment management systems. Exposure to AI-driven analytics, automation, or digital transformation in capital markets.

Job Description: Successfully implement projects at the clients end, ensuring timelines and budget requirements are met. Ensure a high level of client engagement and success to achieve results. Understand clients' business needs and strategically help them meet their objectives through the OKR tool. Perform research, benchmarking, and analysis for upgrading and adding value to the OKR product. Ensure decision-making, business processes, and outcomes are informed by robust evidence. Work on the framework of OKR and corporate performance management systems, involving the design and implementation of corporate objectives linked to key results. Monitor, track, and deliver as per client requirements by understanding and analyzing those requirements. Develop systems, processes, and checklists to implement projects smoothly at the client's end, ensuring consistency and efficiency on an ongoing basis. Handle project planning, scheduling, project coordination with the client and development team, application testing, functional and technical documentation, product training, and project closure. Provide training to users of the OKR tools. Support the sales and marketing team. Prepare software user manuals and white papers for the organization. Document the work process. Skills & Competencies: Excellent analytical, problem-solving, and organizational skills, including time management and the ability to work at a high level with minimal direct supervision. Project management or project coordination experience. Proven record of implementing large-scale software, OKR, ERP, and CRM solutions. Ability to adapt and learn new concepts and work in a fast-paced, dynamic work environment. Ability to build relationships and cross-sell to senior executives and at the CXO level. Strong logical and result-focused approach, extremely proactive, and highly responsive with great attention to detail. Energetic and self-motivated team player with the ability to work in both independent and team environments. High-level interpersonal, conflict resolution, and consultation skills. Excellent written, presentation, and communication skills. Desired Technical Skills: Comfortable with technologies like PeopleSoft, CRM, ERP, and other large-scale software products. Knowledge and/or hands-on experience with performance management tools will be an added advantage. Role & responsibilities

Sapiens is on the lookout for a Business Analyst to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What youll do: Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customers functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. What to Have for this position. Must have Skills. Education : BE and MBA - MUST Experience required is minimum 4+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage.

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens L&P division, for more information about it, click here: What youll do: Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customers functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. What to Have for this position. Must have Skills. Education : BE and MBA - MUST Experience required is minimum 6+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields) must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage.

Are you ready to make a significant impact in the world of product implementation? Join our dynamic COS group as a Technical Implementation Specialist, where youll collaborate with business partners and clients to deliver seamless product setups. Embrace the challenge of managing high-volume requests and drive success in a fast-paced environment. Job Summary As a Technical Implementation Team Leader within the COS group, you will coordinate all aspects of product implementation setups, working closely with business partners and clients. You will leverage your understanding of mainframe, file validation, and testing to perform product setups in both testing and production environments. Your role will involve facilitating client discussions to understand requirements and ensuring successful implementation. Job Responsibilities Exhibit ownership and client satisfaction Manage clear expectations and timelines Communicate status updates to partners/clients Demonstrate creative problem-solving Adhere to policy and procedures Escalate and resolve issues timely Record observations and escalate as needed Identify gaps and recommend solutions Handle multiple requests simultaneously Manage conflict and mobilize resources Assist in product setup per requirements Required qualifications, capabilities, and skills Communicate effectively verbally and in writing Analyze logically with attention to detail Manage multiple work requests efficiently Test mainframe or transmission files Understand system, regression, or UAT testing Query SQL databases proficiently Create test cases and scenarios Preferred qualifications, capabilities, and skills Automate tests using tools like VBA, Selenium Utilize UI Path for workflow automation Hold an engineering degree with 3+ years experience Implement treasury products technically Work in banking or financial services Understand US and Canada treasury products Facilitate client discussions effectively