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0.0 - 2.0 years

0 - 3 Lacs

Gurugram

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Position: Product Trainee Company: Message Central Location: Gurgaon, Full time, 5 days from office Product Link: https://www.messagecentral.com Job Summary: Message Central is seeking a proactive and enthusiastic Product Trainee to join our team. This role offers an excellent opportunity to gain hands-on experience with our CPaaS (Communication Platform as a Service) SaaS product. Youll assist in the development, enhancement, and support of API-based messaging solutions like SMS and other emerging communication technologies. This position is ideal for recent graduates or early-career professionals looking to grow in a dynamic, fast-paced SaaS environment. Key Responsibilities: Support Product Strategy: Assist in researching and formulating product strategies based on industry trends, user feedback, and business goals. Learn API Integration Concepts: Gain exposure to API-driven development, helping the team enhance integration capabilities for customers. Assist with SMS & Communication Features: Learn and support the development of SMS and messaging features within the platform. Market & Competitive Research: Contribute to research on competitors, technologies, and communication trends to inform product development. Cross-Team Collaboration: Work alongside engineering, design, and marketing teams to assist with planning and executing product initiatives. Customer Feedback Gathering: Participate in collecting and organizing customer insights through surveys, interviews, and usage data. Product Documentation: Help prepare product documentation, feature descriptions, and internal training materials. Agile Participation: Join sprint planning, daily stand-ups, and sprint reviews to understand Agile workflows. Continuous Learning: Stay updated on CPaaS innovations, SaaS practices, and emerging tech in the communication domain. Qualifications: Bachelor’s degree in computer science, Business, Engineering, or a related field. Passion for SaaS products, APIs, and communication technologies. Strong analytical, communication, and organizational skills. Basic understanding of Agile/Scrum methodologies (preferred). Willingness to learn and adapt in a collaborative environment. Training Duration: 3 months with potential for full-time employment based on performance and business needs.

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6.0 - 10.0 years

12 - 14 Lacs

Chennai

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Design new products, modify existing designs, develop calculation tools, test procedures, solve problems, run/verify calculations, perform project specification reviews, perform design reviews, verify standards and manuals, and conduct meetings. Resolves problems using solutions that involve new techniques, technologies, or concepts. Maintains a working knowledge of new technologies which may improve products and develops recommendations accordingly. Upgrading the design standards, design rules and design calculations based on lessons learnt and feedback. Design and manufacturing review with sales and operations. Prepare design (hand) calculations for the design development/ evaluation. Manufacturing and field service support during assembly / commissioning. Make innovative changes in the existing product for improvements and easy manufacture Provide error free and timely designs and engineering outputs. Prepare the design documents and operation and maintenance manuals for the new product. Attend meetings and conferences to develop knowledge and skills. Discuss with vendors and understand their process/technology and implement in the product. Work with all IMI locations worldwide to understand the identified product, and its design and engineering requirements.

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2.0 - 7.0 years

11 - 12 Lacs

Noida

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As an Implementation Analyst, you will be responsible to perform remote and/or on-site software implementations and provide follow-up product support for Fiserv s clients via telephone, email, and web-based contact channels. Also, will assist with creation and maintenance of User documentation (hardware / software requirements, end-user technical information, internal procedures, etc) as needed. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks. Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values. What you will do Deliver professional and timely client communications regarding project updates, ongoing support items, and product implementation services. Deeply track, organize, and document all product implementation and support related activities. Develop and maintain a full grasp of Fiserv products and services and stay abreast of relevant industry trends and standard methodologies. Perform other duties as assigned. What you will need to have Education: Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related field Equivalent work experience may be substituted. Minimum # years experience required: 2+ years in customer facing projects, client support role, or IT service industry. Type of work experience required: Experience with financial wires, risk and fraud tied to financial wires is a plus. Experience with Fed Now and/or Real Time Payments is a plus. Experience with Microsoft Windows Workstation and Server operating systems, physical and virtual environments. Experience with peripheral deployments. Basic understanding of data communications and LAN/WAN Previous customer service experience

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1.0 - 3.0 years

25 - 30 Lacs

Hyderabad

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Lead client-facing product migration projects, coordinating tasks, timelines, and communication to ensure successful delivery and client satisfaction. Must-Have Skills: - Experience managing product implementation/migration projects, preferably in Revenue Cycle or healthcare domains - Strong client communication and stakeholder coordination skills - Ability to manage multiple projects under tight timelines - Proficient in project planning, tracking deliverables, and risk mitigation - Familiar with best practices, training facilitation, and cross-functional collaboration - Skilled in creating status reports, handling client queries, and ensuring smooth project transitions

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2.0 - 5.0 years

4 - 8 Lacs

Gurugram

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Job Role: Customer Support Specialist Work Location: Client Location - Gurgaon Experience: 2-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field). Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Gurgaon. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addressing their technical concerns, managing conflicts effectively, and maintaining clear documentation. Proficiency in English and Hindi , coupled with strong interpersonal skills, is essential for success in this role. Key Responsibilities: Serve as the on-site point of contact for client inquiries and technical support requests. Provide prompt, accurate, and efficient resolution to customer issues, escalating when necessary. Ensure effective communication with clients in both English and Hindi, adapting to varying levels of technical expertise. Analyze and troubleshoot product issues and collaborate with internal teams to resolve complex technical problems. Manage conflict situations with professionalism, ensuring customer satisfaction while protecting company interests. Prepare and maintain comprehensive documentation, including FAQs, troubleshooting guides, and client-specific knowledge bases. Collaborate with the product and development teams to relay client feedback and improve the user experience. Conduct training sessions for clients to maximize product utilization and adoption. Stay updated with product changes and enhancements to provide the best possible support. Key Skills: Excellent communication skills in English and Hindi (verbal and written). Strong interpersonal skills to build positive relationships with clients. Proven experience in conflict management and problem resolution. Technical troubleshooting and analytical skills. Ability to document processes clearly and concisely. Time management and organizational skills to handle multiple tasks efficiently. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 2-5 years of relevant experience in customer support in a SaaS environment. Relevant certifications (e.g., ITIL, customer support certifications) will be an added advantage. Proficiency with ticketing systems, CRM tools, and other customer support platforms is desirable. Why Join Us? Opportunity to work on cutting-edge SaaS products. Direct interaction with clients, fostering impactful relationships. A dynamic and collaborative work environment that values innovation and client satisfaction.

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5.0 - 8.0 years

10 - 14 Lacs

Chennai

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We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

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4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

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Sapiens is on the lookout for a Business Analyst to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What you ll do: Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customer s functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. What to Have for this position. Must have Skills. Education : BE and MBA - MUST Experience required is minimum 4+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields)- must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) - must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage.

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3.0 - 8.0 years

7 - 9 Lacs

Agra

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Responsibilities: * Collaborate with cross-functional teams on software implementations. * Ensure successful product launches through coordination. * Lead ERP implementation projects from start to finish. Work from home

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2.0 - 7.0 years

2 - 6 Lacs

Noida

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Job Description Customer Success Associate Location: Noida Sec-59 Job Type: Full-time Experience: 3-8 Yrs About Us: Webbee Esolutions Pvt Ltd is a fast-growing SaaS company revolutionizing the [FinTech, CRM, AI-based solutions]. Our mission is to provide businesses with cutting-edge solutions that streamline operations, enhance productivity, and drive growth. We are looking for a Customer Success Associate_ Onboarding & Retention to help us scale our customer base by identifying new business opportunities, generating leads, and closing deals. If you are passionate about sales, technology, and relationship-building, wed love to hear from you! Key Responsibilities: Identify and qualify potential leads through research, networking, and outbound prospecting. Conduct product demos and presentations to showcase the value of our SaaS solutions. Develop and maintain strong relationships with prospective and existing clients. Understand customer pain points and recommend tailored solutions. Manage the entire sales cycle from lead generation to closing deals. Collaborate with the marketing and product teams to optimize sales strategies. Achieve and exceed monthly/quarterly sales targets. Maintain accurate records of sales activities in the CRM system. Stay up-to-date with industry trends, competitors, and SaaS market developments. Requirements: Bachelors degree in Business, Marketing, or a related field. 3-8 years of experience in SaaS sales, business development, or a similar role Strong understanding of SaaS products, cloud solutions, and B2B sales processes. Excellent communication, negotiation, and presentation skills. Ability to understand technical concepts and explain them to non-technical audiences. Experience with CRM tools like HubSpot, Salesforce, or Zoho CRM is a plus. Self-motivated, target-driven, and able to work in a fast-paced environment. Why Join Us? Fast-growing SaaS company with a dynamic work culture. Opportunity to work with cutting-edge technology and innovative solutions. Career growth and learning opportunities in the SaaS industry. Competitive salary, commissions, and performance-based incentives. How to Apply? Interested candidates can apply by sending their resume to Harshit.tripathi@webbeeglobal.com with the subject line "Application for Customer Success Associate SaaS" Join us and be part of our growth journey!

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: SAP Financial Accounting & Controlling.

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5.0 - 8.0 years

10 - 14 Lacs

Hyderabad

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We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Telecom Telco Cloud Orchestrator.

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

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We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Telecom Telco Cloud Orchestrator.

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5.0 - 10.0 years

10 - 14 Lacs

Pune

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? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

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1.0 - 3.0 years

10 - 14 Lacs

Mumbai

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? _x000D_ Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? _x000D_ ? _x000D_ ? _x000D_ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

10 - 14 Lacs

Hyderabad

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About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Mandatory Skills: SAP Financial Accounting & Controlling. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 10.0 years

10 - 14 Lacs

Bengaluru

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? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

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5.0 - 10.0 years

10 - 14 Lacs

Hyderabad

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? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

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5.0 - 8.0 years

10 - 14 Lacs

Mumbai

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? _x000D_ Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? _x000D_ ? _x000D_ ? _x000D_ Mandatory Skills: Project Management_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6.0 - 10.0 years

8 - 12 Lacs

Hyderabad

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About The Role : We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to "kick off" the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

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6.0 - 10.0 years

8 - 12 Lacs

Gurugram

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to "kick off" the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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13.0 - 17.0 years

20 - 30 Lacs

Chennai

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We are seeking a highly driven and experienced Project Manager to lead the implementation of our Anoud+ product for external clients worldwide. The ideal candidate will bring deep expertise in software product deployment, strong project management acumen, and domain knowledge in insurance. This role demands excellent client engagement skills, a proactive mindset, and the ability to drive multiple projects to successful delivery within defined Time, Cost, and Scope (TCS). Key Responsibilities: Product Implementation Leadership Lead end-to-end implementation of the Anoud+ product from initiation through closure. Oversee all phases of the Software Implementation Lifecycle: Initiation, Planning, Execution, Monitoring & Control, and Closure. Provide hands-on support during GAP analysis and User Acceptance Testing (UAT), ensuring alignment with client requirements. Client Relationship Management Act as the primary point of contact for external clients, both onsite and offsite. Build strong, trust-based relationships with stakeholders and ensure transparent communication throughout the project lifecycle. Manage client expectations, address escalations promptly, and ensure high levels of client satisfaction. Project Management Create and maintain comprehensive project plans, budgets, and schedules. Enforce project governance, risk management, and quality assurance processes. Monitor progress, manage interdependencies, and drive timely resolution of issues. Deliver regular, detailed project status reports to stakeholders. Manage multiple mid-sized to complex projects simultaneously. Apply both Waterfall and Agile methodologies effectively. Team Leadership Lead, mentor, and motivate cross-functional project teams to deliver high-quality outcomes. Manage team performance, resolve conflicts, and ensure alignment with project goals. Cultivate a collaborative, accountable, and results-driven team culture. Domain Expertise Utilize in-depth knowledge of the insurance domain to understand client needs and translate them into actionable project outcomes. Provide expert input during requirement analysis, solution design, and testing phases. Required Skills & Qualifications Mandatory: Proven experience in implementing software products for external clients. Hands-on experience in the insurance domain. Onsite/offsite client-facing project delivery experience. Certifications: PMP or PMI-ACP (preferred). Technical: Familiarity with Oracle or Java (preferred). Project Management: Strong grasp of TCS (Time, Cost, Scope) constraints. Skilled in both Agile and Waterfall project methodologies. Experience in stakeholder communication and escalation management. Soft Skills: Excellent verbal and written communication in English. Self-motivated, assertive, and outcome-oriented. Strong leadership, decision-making, and conflict resolution abilities. High level of ownership with a go-getter” attitude.

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2.0 - 6.0 years

6 - 12 Lacs

Bengaluru

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Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 2+ years Salary : Negotiable Job Description What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 2 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

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3.0 - 8.0 years

25 - 30 Lacs

Bengaluru

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We are recruiting for a talented and dedicated Product Owner to play a vital role in delivering value to our customers. Reporting to the VP, Product Management, you will be at the forefront of implementing our product roadmap, ensuring that our vision is translated into actionable tasks and features. Your responsibilities will include managing the product backlog, prioritizing tasks, authoring epics, user stories and acceptance criteria, and collaborating closely with cross-functional teams to deliver high-impact solutions. You will also be responsible for gathering and incorporating internal and external feedback to continually enhance our products and meet the evolving needs of our customers. If you are a proactive, detail-oriented individual with a keen interest in solving problems for customers, we invite you to join our team and help shape the future of our products. Key Responsibilities: Work with the Product Management team to gain alignment from product vision and roadmap to product backlog Engage in conversations with customers to understand their needs, gather feedback, and overall ensure that product implementation is aligned with customer needs Work closely with the development team to help refine and implement the product backlog Write epics, user stories and acceptance criteria Work in a cross-functional and collaborative role spanning several teams such as engineering, marketing, sales, and customer support to help deliver solutions to our customers Required Qualifications: 3+ years experience in a related, technical role Strong technical understanding of Backup / Storage Management / Data Security / Data Resilience solutions Demonstrated experience working with and understanding customer needs Self-starter with exceptional communication skills to help deliver insights to diverse stakeholders Excellent written and oral communication skills Preferred Qualifications: Prior Atlassian and Jira experience Experience being a Product Owner Knowledge of Agile practices Knowledge on Disaster Recovery, Backup

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0.0 - 5.0 years

0 Lacs

Hyderabad

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Job_Description":" As an ASDE (Backend) Intern, you will play a key role in supporting existing projects by replacing contracting needs while developing critical skills for product implementation. This opportunity will enable you to gain hands-on experience, reduce dependency on senior resources, and contribute to building long-term technical expertise within the team. Key Responsibilities: \u200b Exposure to JAVA development. Basic knowledge of software development principles, version control, and working with APIs. \u200b Requirements What you will bring: Exposure to JAVA development Basic knowledge of software development principles, version control and working with APIs Educational Background: \u200b Pursuing a degree in Computer Science, Data Science, or a related field. ","

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2.0 - 5.0 years

11 - 12 Lacs

Chennai

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. Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards. Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight. Acts as a technical resource in projects and initiatives and ensures successful project implementation. Contributes to design considerations for new products or architectural changes to existing products. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. Provides training and guidance to less experienced team members. Attains industry standard certifications and education. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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