6.0 - 10.0 years

0 Lacs

haryana

On-site

About the role: UX @Cvent obsesses about creating the best experience for anyone who plans and attends meetings and events. We are the map makers, designers, builders, and champions for those who need to stay on top of a thousand details and deadlines. We aim to empower people to connect, learn, and foster community with products that are simple, seamless, powerful and does it all in one place. Cvent's User Research team is growing and needs an experienced User Researcher who will thrive in an energetic, agile environment. What You Will Be Doing: You will plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics evaluations) and support generative research (techniques to help define problem space, such as contextual inquiry, ethnography, data mining) efforts for specified products or small program areas to build deep user understanding and empathy. You will help teams cross-functionally by synthesizing and communicating the right information, defining and measuring success. You will create testable hypotheses and use research findings to support, challenge, and innovate Cvent's product. Apply your expertise and knowledge of research methodologies, human factors, the user-centered design process, and statistics to product and service design in an iterative development environment. Work with design, analytics, product management, customer support, marketing, and sales to formulate and address research questions. Independently and collaboratively plan, execute, and analyze research across product or program areas. Perform qualitative data analysis and support ongoing coding efforts. Support survey design and execution as well as perform statistical analyses. Undertake secondary research scans and comparative/competitive analysis. Work within a small team to help evolve User Research practice. What You Will Need for this Position: Bachelors and/or masters degree in the study of user experience, design, research, business, or related fields; for example, Information Design, Human Factors/HCI, Psychology, Cognitive Sciences OR alternative equivalent project/portfolio experience. 6 to 9 years conducting user research within a UX team for software/web-based products. Demonstrated knowledge of user-centered design principles and practices. Knowledge of the hospitality industry and experience of working on enterprise software (good to have). Experience with one or more of the following is a plus: Quantitative survey programming and analysis, UX Research for Meeting/Event Planners, Attendees software, UX Research for Mobile app or web development, Managing and recruiting a usability lab, Developing and executing research in support of product globalization, Establishing and/or managing product/software baseline measurement system.,

Posted 1 week ago

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Lead / Senior User Researcher Cvent

6.0 - 10.0 years

0 Lacs

haryana

On-site

The User Experience (UX) team at Cvent is dedicated to creating exceptional experiences for individuals involved in planning and attending meetings and events. As part of this team, you will play a crucial role in shaping products that are designed to simplify, streamline, and enhance the event planning process. We are looking for an experienced User Researcher to join our growing User Research team and thrive in a dynamic and agile environment. In this role, you will be responsible for planning and conducting evaluative research such as card sorting, tree testing, usability studies, and heuristic evaluations. Additionally, you will support generative research efforts to gain a deep understanding of user needs and behaviors. By synthesizing and communicating research findings effectively, you will assist cross-functional teams in defining success metrics and leveraging insights to drive product innovation. Your expertise in research methodologies, human factors, and user-centered design will be instrumental in shaping the development of our products and services. Collaborating with various teams including design, product management, and marketing, you will formulate research questions, plan and execute studies, and analyze data to inform product decisions. To excel in this position, you should possess a Bachelor's and/or Master's degree in a relevant field such as user experience, design, psychology, or business. You should have 6 to 9 years of experience conducting user research within a UX team, with a strong understanding of user-centered design principles. Additional knowledge of the hospitality industry and enterprise software is advantageous. Experience in quantitative survey programming, UX research for event planning software, mobile app/web development, usability lab management, product globalization, and statistical analysis is a plus. As part of a small team, you will contribute to the evolution of our User Research practice and play a key role in shaping the future of our products. If you are passionate about leveraging user research to create impactful experiences and are looking to make a significant contribution in a collaborative and innovative environment, we encourage you to apply for this exciting opportunity with Cvent.,

Posted 1 month ago

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