1511 Product Engineering Jobs - Page 41

Title: Memory IP Design Engineer- (eFuse) About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. Introduction: GlobalFoundries is looking for highly motivated Memory Design Engineer to work in the Memory IP group in the Global Organization, based in Bangalore. The successful candidate will work with 100% quality and minimal cycle time in mind. This role requires working closely with the internal design, layout teams, technology, test and product engineering teams. The roles and responsibilities will include the design, simulation and verification of custom memory design blocks like decoders, sense amplifiers, write drivers etc. Your Job: Circuit design, simulation, and characterization of full custom circuits Functional simulations and statistical analysis Sign off and release the memory IP s on dedicated IP validation test chips Support Silicon bring-up and characterization Participate in implementation & design/layout reviews Contribute with innovative ideas for addressing design problems Work closely and collaborate with IP design and layout teams Required Qualifications: Requires MTech in Electrical (VLSI, Microelectronics and related fields) from a reputed university with 4-20 years of relevant experience Applicant should have a proficient knowledge of and experience with EDA (Cadence, Mentor Graphics, Synopsys ) tools for schematic design & simulations (Virtuoso, Spectre, HSPICE, etc.) Experience in NVM Memory (MTPM/OTP/MRAM/SRAM/eFlash) designs Experience in timing characterization, Verilog is desirable General analog mixed-signal design concepts is desirable Circuit design, Reliability analysis, Statistical analysis of circuits Must have good technical verbal and written communication skills and ability to work with cross functional teams Be able to collaborate with technical design leads on multiple concurrent projects. Preferred Qualifications: Knowledge in various technologies (Bulk, CMOS & SOI) process is desirable Hands on knowledge of state-of-the-art memory or analog design flows Programming experience applicable to design flow automation tasks Dedication and the capability to work within a very dynamic interdisciplinary environment Knowledge of 45/32/28nm and below technology nodes is an advantage. Ability to communicate as well as work efficiently in an international multi-disciplinary environment. Exceptional Spoken and Written Proficiency in English Strong analytical and problem-solving skills.

Job Overview TE Connectivity s R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new products to ensure suppliers deliver quality parts, materials, and services for new or improved manufacturing processes; conduct feasibility studies, testing on new and modified designs; direct and support detailed design, testing, prototype fabrication and manufacturing ramp. The R&D/Product Development Engineering Teams provide all required product documentation including, but not limited to, Solid Model, 2D/3D production drawings, product specifications, and testing requirements. They create and modify detailed drawings and drafting or conceptual models from layouts, rough sketches or notes and contribute to design modifications to facilitate manufacturing operation or quality of product. Typical fields of expertise include: materials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and manufacturing of electrical, mechanical and electronic components, products, and their integration into systems. The Electronic and Sensor Integration Team Manager will report to the product development team for cold applied products, part of Energy Business unit. S/he will lead & be responsible for managing a team working on new product development (NPD), value analysis and value engineering (VA/VE) and sustaining projects as well as perform management duties. This role will require strong leadership skills and demonstrated product development experience in a global technology company to drive success for the Energy BU by leading his/her team to develop best-in-class engineering solutions for our customers. Responsibilities: Manage and drive the Electronic and Sensor Integration Team Demonstrate technical leadership. Provide technical solutions and break through ideas. Guide the development of complex electronic systems, including analog and digital circuits Oversee the implementation of emerging technologies such as IoT, AI, and machine learning in electronic products Ensure adherence to industry standards (e.g., IEEE, IPC) and regulatory requirements (e.g., FCC, CE) Perform resource planning and prioritization for required activities Accountable for delivering NPD projects on-time and on-budget Collaborate with product managers, mechanical teams, software developers, and system architects to integrate electronics into end products. Successfully facilitate transfer and support of new product introduction (NPI) into high volume manufacturing Participate in design reviews & project reviews Support product compliance and approvals for new products and platforms Empower team to grow and achieve results through supported development and coaching. Be a strong technical partner and provide support to product management teams. Model and foster TE core values and behaviors Desired Candidate Profile: Graduate or postgraduate (BE or M.Tech) in Electronics engineering or related engineering discipline 12+ years of engineering experience and with more than 5 years of experience in supervising and leading engineering team Experience in developing and industrializing electronic and sensor products, preferably associated with Energy market Excellent in people and resource management Strong understanding of analog/digital electronics, signal conditioning, and sensor communication protocols. Proven track record in sensor deployment for industrial, renewable, or power systems (e.g., temperature, pressure, flow, vibration, current, voltage). Experience with embedded systems, PCB design , and system-level integration. Familiarity with energy systems, including power electronics, renewable energy systems, grid interfaces, or smart metering. Familiarity with IoT platforms and cloud-based sensor data acquisition Competencies Building Effective Teams Motivating Others Managing and Measuring Work SET : Strategy, Execution, Talent (for managers)

As our Digital Marketing Specialist, you ll single-handedly command our digital marketing stack end-to-end. Partnering with Product, Engineering, and Growth, you ll design, implement, launch, and optimize all of our digital marketing campaigns and user journeys to drive measurable results and exceptional experiences. Simply put, you ll steer our digital marketing roadmap from concept to conversion. What You ll Actually Do Performance Marketing Execution Own the digital marketing channels for our B2B and DTC products. You will take on everything from channel strategies and roadmapping down to execution of the campaigns and weekly optimization. Leverage data and analytics to inform bid strategies, audience segmentation, and creative approaches that enhance performance and efficiency. Collaborate with the Product Marketing Manager to test new positioning and messaging in an effort to drive rapid growth in our target ICPs and personas. MarTech Implementation Data Coordination Partner with Engineering to ensure lead flow is frictionless, lead attribution is accurate, and the necessary CRM properties are populating. Dive deep into data to find meaningful trends and insights, which fuel new opportunities and ideas Design Best-in-Class Digital Experiences Collaborate with the product team to enhance and test new conversion paths. Embody a culture of testing by creating a scalable and repeatable experimental testing design framework to uncover key insights, inform future campaigns, and identify new digital opportunities. What We re Looking For 4+ years in hands-on performance marketing with deep expertise in Google Ads and Meta. Operator mindset: You obsess over every user event, every data point, and ship fast. Strong communicator: You turn complex data into clear action items for all relevant stakeholders. Nice-to-Have: experience in SaaS, B2B or telecom verticals. How We ll Measure Success Hit monthly revenue targets: Test and grow campaigns to hit monthly revenue milestones. Drive Checkout Online Growth: Ensure people understand the product they are buying and can make a decision without entering the sales funnel.

We are seeking a highly skilled and customer-focused Customer Success Engineer (CSE) to support our customers using Prisma Cloud, Palo Alto Networks comprehensive cloud-native security platform. As a CSE, you will play a pivotal role in driving successful adoption, resolving technical issues, and ensuring overall customer satisfaction and retention. Key Responsibilities: Serve as the primary technical contact for assigned Prisma Cloud customers. Drive onboarding, enablement, and ongoing technical support throughout the customer lifecycle. Troubleshoot complex issues across cloud environments (AWS, Azure, GCP) and guide customers to resolution. Collaborate with internal teams (Support, Product, Engineering, Sales) to escalate and resolve customer concerns. Provide best practice recommendations to ensure successful product adoption. Conduct regular health checks and technical reviews to ensure customer success. Assist in identifying customer use cases and advocating feature enhancements. Document solutions, processes, and contribute to knowledge base content. Work closely with account teams to understand customer goals and ensure alignment with product capabilities. Required Skills and Experience: 6 10 years of experience in a technical support, customer success, or professional services role. Strong understanding of cloud platforms: AWS, Azure, or GCP. Hands-on experience with containerization (Kubernetes, Docker) and CI/CD pipelines. Familiarity with security concepts including cloud security posture management (CSPM), compliance, and DevSecOps. Experience in scripting (Python, Bash, etc.) and using REST APIs. Strong problem-solving and communication skills. Ability to manage multiple priorities in a fast-paced environment. Customer-centric attitude with a focus on delivering exceptional service. Preferred Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Industry certifications such as AWS Certified Solutions Architect, GCP Professional Cloud Architect, or Azure Administrator Associate. Experience with Prisma Cloud or other CNAPP (Cloud Native Application Protection Platforms). Familiarity with SIEM tools and security frameworks (e.g., NIST, CIS). Job Category: Technical Job Type: Full time Job Location: Noida Experience: 8-12 years Position : 2 Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Key Responsibilities: Demonstrates proficiency in at least one of the four areas: Computer Vision, Natural Language Processing, Machine Learning, and Forecasting. Expected to deepen this expertise further. Translates data-related client requirements into project tasks and deliverables, with an understanding of complex problems and solutions. Drives data solutions within projects, with a focus on innovation and value creation. Provides technical guidance and support to team members on data science methodologies, tools, and algorithms. Acts as a point of escalation for data science-related issues within the project, working towards efficient resolution. Reviews and ensures adherence to performance parameters for data science tasks, with a focus on data quality and model performance. Balances data science workload within the team, considering the skills and capacities of team members. Champions learning initiatives for upskilling and cross-skilling in data science within the team, including knowledge sharing sessions and promoting best practices. Contributes to the development of new data science solution offerings, leveraging insights from project work. Encourages team members to build technical expertise and innovate within the realm of data science. Begins to build and nurture client relationships with a focus on identifying opportunities to add value through data science. Starts to develop proficiency in at least one of data engineering, MLOps, product engineering, and cloud services, and applies this knowledge within projects. Begins to contribute to the organizations thought leadership in data science, such as writing articles, giving presentations, or contributing to internal forums. Actively identifies and communicates opportunities for the organization to enhance its data science capabilities, including new tools, methodologies, or service offerings. Keeps an eye on industry trends in data science to ensure personal growth and the competitive advantage of the organization

Who You ll Work With You will work with the Platform team who work closest to the hardware and programming chips. What You ll Do As a Software Engineer your core responsibility is to deliver new cutting edge product features. A major part of this is writing and owning design/implementation of the code that drives our products. However, the role of a Software Engineer is much bigger than simply writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Driving the design and architecture Pushing, testing, documenting the feature Working alongside customers in the field if needed Are you right for this role This is an interesting and exciting opportunity to be a part of the software development team that is redefining Data Center switching. For success at Arista all you need is: Strong industry experience of 3+ years Extensive background in algorithms and strong software architecture skills Fluency in C/C++ programming Hands-on experience with designs and implementations in a strong product-engineering environment Strong software debugging skills especially in embedded systems. Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Experience with hardware abstraction layer Datapath forwardin

Who we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We re honoured to be recognized as a Leader in the first-ever Forrester Wave : Revenue Enablement Platforms, Q3 2024! Job Snapshot Mindtickle is seeking a Senior Product Manager to manage and grow an important revenue-generating product within our platform, while also contributing strategically toward the evolution of our next-generation AI platform for revenue teams. In this role, you will drive product growth, customer value, and retention, and simultaneously help shape the future of AI-driven experiences that enhance productivity for sales and revenue organizations. Youll combine practical product leadership with strategic thinking, leveraging your understanding of emerging AI opportunities to inform our broader platform vision. Whats in it for you Product Ownership and Growth Independently manage a key product area, defining clear strategies that align with customer needs and Mindtickle s business goals. Identify opportunities to increase revenue, lower operational costs, and improve customer retention by analyzing product performance and customer feedback. Develop and maintain a realistic, strategic product roadmap, prioritizing initiatives that maximize value for customers and the business. Actively contribute to Mindtickle s strategic direction by identifying and advocating for high-impact opportunities related to our next-generation agentic AI platform. Stay current with emerging market trends, customer needs, and AI advancements, translating insights into actionable product opportunities. Collaborate closely with product, engineering, and design teams to conceptualize, develop, and launch innovative AI-driven capabilities. Cross-Functional Collaboration Work collaboratively across internal teams including Engineering, Sales, Customer Success, and Product Marketing to ensure alignment on product priorities, effective go-to-market execution, and customer adoption. Clearly communicate product vision and benefits to internal stakeholders, enabling effective product launches and adoption strategies. Execution and Delivery Translate product strategies and customer insights into clear, actionable product requirements (PRDs). Coordinate closely with design, engineering, QA, and program management teams to deliver high-quality features efficiently and reliably. Wed love to hear from you, if you: 6+ years of experience, including at least 3 years managing technology products (ideally SaaS). Track record of successfully growing revenue-generating products in a B2B environment. Deep curiosity and awareness of emerging AI technologies and trends, along with an ability to conceptualize how they can drive practical business value. Analytical mindset, skilled at using metrics to drive product decisions and continuously improve user experience. Strong communication skills, comfortable translating complex ideas into clear business value for diverse stakeholders. Proven ability to prioritize and execute effectively in dynamic environments. Preferred Experience Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for AI-driven products. Our culture accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Who You ll Work With You will work with the Platform team who work closest to the hardware and programming chips. What You ll Do As a Software Engineer your core responsibility is to deliver new cutting edge product features. A major part of this is writing and owning design/implementation of the code that drives our products. However, the role of a Software Engineer is much bigger than simply writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Driving the design and architecture Pushing, testing, documenting the feature Working alongside customers in the field if needed Are you right for this role This is an interesting and exciting opportunity to be a part of the software development team that is redefining Data Center switching. For success at Arista all you need is: Strong industry experience of 3+ years Extensive background in algorithms and strong software architecture skills Fluency in C/C++ programming Hands-on experience with designs and implementations in a strong product-engineering environment Strong software debugging skills especially in embedded systems. Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Experience with hardware abstraction layer Datapath forwardin

About HealthAsyst HealthAsyst is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and integrations, on-going maintenance and support, BI Analytics, and remote monitoring platforms. As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer high-quality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problem-solving while delivering unmatched cost benefits to healthcare technology companies. HealthAsyst is now a Great Place to Work-Certified our product has also been consistently recognized for high customer credibility by Gartner, Capterra etc. Experience: 3 to 4 Yrs Strong proficiency in Swift, with at least 1-2 years of solid experience in SwiftUI. Good understanding of UIKit and transitioning legacy codebases to SwiftUI. Experience with Combine, MVVM architecture, and reactive programming patterns. Experience working with RESTful APIs, JSON, and networking concepts. Familiarity with Xcode, Instruments, and debugging tools. Experience with Git or similar version control systems. Experience working in Agile/Scrum environments. Strong problem-solving and analytical skills. Excellent Communication skills What you will get : Bi-Annual Salary Reviews Flexible working hour Three Day Hybrid Model Market competitive pay GMC (Group Mediclaim) : Provides Insurance coverage of Rs. 3 lakhs + a corporate buffer of 2 Lakhs per family. This is a family floater policy, and the company covers all the employees, spouse, and up to two children Employee Wellness Program - HealthAsyst offers unlimited online doctor consultations for self and family from a range of 31 specialties for no cost to employees. And OPD consultations with GP Doctors are available in person for No Cost to employees GPA (Group Personal Accident) : Provides insurance coverage of Rs. 20 lakhs to the employee against the risk of death/injury during the policy period sustained due to an accident GTL (Group Term Life) : Provides life term insurance protection to employees in case of death. The coverage is one time of the employee s CTC Employee Assistance Program : HealthAsyst offers complete confidential counselling services to employees family members for mental wellbeing Sponsored upskills program : The company will sponsor up to 1 lakh for certifications/higher education/skill upskilling. Flexible Benefits Plan - covering a range of components like National Pension System. Internet/Mobile Reimbursements. Fuel Reimbursements. Professional Education Reimbursement

Tech Support Engineer Roles / Responsbilities : Provide technical assistance to the customers by performing the following duties Take control of and resolve complex technical and escalated customer problems Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary. Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems. Be a champion of Exotel-specific tools, troubleshooting procedures. Collaborate, work alongside and build mutually beneficial relationships with other teams (Customer Happiness, Customer Success, Sales, Product, Engineering). Perform routine maintenance of internal services as and when required. The ideal candidate will possess the following skills: Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience Able to work independently and efficiently to meet deadlines and SLAs. Able to promptly answer support-related phone calls, chat emails Self-motivated, detail-oriented and organized. Knowledge Skills: Ability to analyse, research and solve highly technical and unique problems. Excellent communication troubleshooting skills. A good command of Linux CLI tools - including system administration, data analysis and munging. An excellent command and understanding of databases, ideally an RDBMS-based skillset (MySQL) and key-value stores like Redis. Proficiency in at least one scripting language, like PHP, Python or Ruby.

" About JOSYS Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $218 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations. With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver. The Role Were looking for a Technical Program Manager (TPM) with 8-12 years of experience to join our core program management function. As a TPM at Josys, you ll lead high-impact, cross-functional programs spanning product development, platform infrastructure, and go-to-market initiatives. This is an individual contributor role ideal for candidates who are hands-on, execution-driven, and thrive in a collaborative startup environment. You ll play a critical role in scaling our product and engineering operations while helping the company deliver against aggressive growth goals. What Youll Do Drive complex, cross-functional programs that span product, engineering, and go-to-market teams. Define, plan, and execute programs from early-stage ideation through launch and iteration. Collaborate with product managers and engineering leads to translate vision and strategy into detailed execution roadmaps. Facilitate agile planning rituals (standups, sprint planning, retrospectives) and align teams around delivery goals. Proactively identify blockers, risks, and misalignments and work across teams to resolve them. Ensure clear communication, status reporting, and stakeholder alignment at all levels, including executive updates. Drive continuous improvement in how we prioritize, plan, and execute cross-functional work. Contribute to building our program management culture, tools, and best practices as we scale. What Youll Bring 8-12 years of experience in technical program management, preferably in SaaS, product-led, or startup environments . Strong understanding of software development lifecycle (SDLC), agile methodologies, and DevOps practices. Proven ability to lead complex technical programs with multiple engineering squads and evolving priorities. Experience driving end-to-end execution in ambiguous, fast-paced, and highly collaborative environments. Excellent communication, stakeholder management, and decision-making skills able to influence across functions and levels. Technical fluency able to engage effectively with engineers and product managers on architecture, APIs, cloud infrastructure, and systems thinking. Proficiency with tools such as Jira, Confluence, Notion, Slack, GitHub , and other modern collaboration platforms. Familiarity with cloud platforms (e.g., AWS, GCP) and microservices-based architecture. Experience with building internal tooling, developer platforms, or enterprise-facing infrastructure. Certifications such as PMP, CSM, SAFe , or equivalent. AI Productivity Mindset: Must be AI tech-savvy actively using AI tools to improve productivity. Proactive in leveraging emerging technologies (including AI) to drive faster, smarter development and solve real product challenges.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Platform and Product Team is shaping one of the key growth vector area for ZS, our engagement, comprising of clients from industries like Quick service restaurants, Technology, Food & Beverage, Hospitality, Travel, Insurance, Consumer Products Goods & other such industries across North America, Europe & South East Asia region. Platform and Product India team currently has presence across New Delhi, Pune and Bengaluru offices and is continuously expanding further at a great pace. Platform and Product India team works with colleagues across clients and geographies to create and deliver real world pragmatic solutions leveraging AI SaaS products & platforms, Generative AI applications, and other Advanced analytics solutions at scale. What You ll Do: Experience with cloud technologies AWS, Azure or GCP Create container images and maintain container registries. Create, update, and maintain production grade applications on Kubernetes clusters and cloud. Inculcate GitOps approach to maintain deployments. Create YAML scripts, HELM charts for Kubernetes deployments as required. Take part in cloud design and architecture decisions and support lead architects build cloud agnostic applications. Create and maintain Infrastructure-as-code templates to automate cloud infrastructure deployment Create and manage CI/CD pipelines to automate containerized deployments to cloud and K8s. Maintain git repositories, establish proper branching strategy, and release management processes. Support and maintain source code management and build tools. Monitoring applications on cloud and Kubernetes using tools like ELK, Grafana, Prometheus etc. Automate day to day activities using scripting. Work closely with development team to implement new build processes and strategies to meet new product requirements. Troubleshooting, problem solving, root cause analysis, and documentation related to build, release, and deployments. Ensure that systems are secure and compliant with industry standards. What You ll Bring A master s or bachelor s degree in computer science or related field from a top university. 2-4+ years of hands-on experience in DevOps Hands-on experience designing and deploying applications to cloud (Aws / Azure/ GCP) Expertise on deploying and maintaining applications on Kubernetes Technical expertise in release automation engineering, CI/CD or related roles. Hands on experience in writing Terraform templates as IaC, Helm charts, Kubernetes manifests Should have strong hold on Linux commands and script automation. Technical understanding of development tools, source control, and continuous integration build systems, e.g. Azure DevOps, Jenkins, Gitlab, TeamCity etc. Knowledge of deploying LLM models and toolchains Configuration management of various environments. Experience working in agile teams with short release cycles. Good to have programming experience in python / go. Characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

Job Overview TE Connectivity s R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new products to ensure suppliers deliver quality parts, materials, and services for new or improved manufacturing processes; conduct feasibility studies, testing on new and modified designs; direct and support detailed design, testing, prototype fabrication and manufacturing ramp. The R&D/Product Development Engineering Teams provide all required product documentation including, but not limited to, Solid Model, 2D/3D production drawings, product specifications, and testing requirements. They create and modify detailed drawings and drafting or conceptual models from layouts, rough sketches or notes and contribute to design modifications to facilitate manufacturing operation or quality of product. Typical fields of expertise includematerials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and manufacturing of electrical, mechanical and electronic components, products, and their integration into systems. Responsibilities Use best practices and knowledge of internal or external business issues to support a multiple products, services or processes. Providing technical expertise on current production systems; designing advanced solutions to continuously improve performance. Working with designers to optimize manufacturing processes and technology while preserving product design functionality. Eliminating inefficiencies and incorporating best practices to continually improve overall product performance. Evaluating the quality of manufactured products-First article Inspection report Carry out/execute design change requests (Engg Change management). Coordinating & resolving technical issues and Root Cause Analyses Execute VAVE / cost out assignments What your background should look like: B.E / B. Tech Generally, 4+ years of experience in supporting Development / Product Engineering activities. ME/MTech - Generally, 2+ years of experience in supporting Development / Product Engineering activities. Mandatory: Working knowledge of CAD systems (CREO Part modeling & Sheet Metal) Reading and interpreting engineering drawings/product prints Interpretation of simulation results & translating into product design Working knowledge in Design for Manufacturability (DFM-Molding / Stamping / Plating)& DFMEA Working knowledge in Tolerance stack-up and GD&T Good Conceptual, problem solving and Analytical Skills Working knowledge of product design (Processes, Approaches, Tools and Techniques) & Validation Working knowledge in prototyping methods Working knowledge of product life cycle, ability to perform design activity & produce deliverables. Experience in product/ material testing Knowledge of quality tools ( 8D, Why Why analysis, Fish bone .) Working knowledge of designing with Plastics & Sheet Metal components Experience in conducting Root Cause Analysis (RCA), demonstrated extensive experience in Methodical / structured approach to execute the plan. Good Knowledge on Cycle time reduction & Process Improvement Basic knowledge about, Scoop proofing, Stubbing will be an added advantage Preferred: Ability to train others on Product design / Engineering Tools Strong knowledge on Plastics & Sheet Metal components Ability to understand specification for validation as per US CAR / LV 214 / Similar Specification Knowledge about the crimping technologies. Excellent Communication and Presentation skills Basic Knowledge of GPS & MBD is an added advantage Should Collaborate effectively across multi-cultural groups Experience in VAVE Projects Execution Basic knowledge on measurement instruments / methods / validations Competencies Location

Job Title Senior Data Scientist - Data Analytics How you will do it Advanced Analytics, LLMs Modeling Design and implement advanced machine learning models including deep learning, time-series forecasting, recommendation engines, and LLM-based solutions (e. g. , GPT, LLaMA, Claude). Develop use cases around enterprise search, document summarization, conversational AI, and automated knowledge retrieval using large language models. Fine-tune or prompt-engineer foundation models (e. g. , OpenAI, Azure OpenAI, Hugging Face) for domain-specific applications. Evaluate and optimize LLM performance, latency, cost-effectiveness, and hallucination mitigation strategies for production use. Data Strategy Engineering Collaboration Work closely with data and ML engineering teams to integrate LLM-powered applications into scalable, secure, and reliable pipelines. Contribute to the development of retrieval-augmented generation (RAG) architectures using vector databases (e. g. , FAISS, Azure Cognitive Search). Support the deployment of models using MLOps principles, ensuring robust monitoring and lifecycle management. Business Impact AI Strategy Partner with cross-functional stakeholders to identify opportunities for applying LLMs and generative AI to solve complex business challenges. Lead workshops or proofs-of-concept to demonstrate value of LLM use cases across business units. Translate complex model outputs, including those from LLMs, into clear insights and decision support tools for non-technical audiences. Thought Leadership Mentorship Act as an internal thought leader on AI and LLM innovation, keeping JCI at the forefront of industry advancements. Mentor and upskill data science team members in advanced AI techniques, including transformer models and generative AI frameworks. Contribute to strategic roadmaps for generative AI and model governance within the enterprise. Qualifications Experience Education in Data Science, Artificial Intelligence, Computer Science, or related quantitative discipline. 5+ years of hands-on experience in data science, including at least 1-2 years working with LLMs or generative AI technologies. Demonstrated success in deploying machine learning and NLP solutions at scale. Proven experience with cloud AI platforms especially Azure OpenAI, Azure ML, Hugging Face, or AWS Bedrock. Technical Expertise Proficiency in Python and SQL, including libraries like Transformers (Hugging Face), LangChain, PyTorch, and TensorFlow. Experience with prompt engineering, fine-tuning, and LLM orchestration tools. Familiarity with data storage, retrieval systems, and vector databases. Strong understanding of model evaluation techniques for generative AI, including factuality, relevance, and toxicity metrics. Leadership Soft Skills Strategic thinker with a strong ability to align AI initiatives to business goals. Excellent communication and storytelling skills, especially in articulating the value of LLMs and advanced analytics. Strong collaborator with a track record of influencing stakeholders across product, engineering, and executive teams. Preferred Qualifications Experience with IoT, edge analytics, or smart building systems. Familiarity with LLMOps, LangChain, Semantic Kernel, or similar orchestration frameworks. Knowledge of data privacy and governance considerations specific to LLM usage in enterprise environments.

Must have exp Design and Development, RFQ Study, Tool Designing & Development ( Auto CAD/CAIRO/Solid Works), Lean Manufacturing, Project Management (PMP), FMEA/DFMEA/ ECN/ Costing, 6 Sigma, New Product Development, Prototyping, Vendor Development Required Candidate profile Good knowledge of Business Excellence, Product Design, Development, Process Designing, Manufacturing Engineering, Program Management, CAPEX, AOP, OPEX, prepare BOM (in standard approved ) in RFQ, VAVE

Job Title - VP - Product Engineering & Technology (SaaS B2B Logistics Tech Product) Key responsibilities include: Engineering Leadership Define and enforce best practices in architecture, code quality, testing, deployment, and documentation. Drive a culture of ownership, velocity, and continuous improvement. Collaborate with CXO and cross-functional teams to align on customer priorities and product deliverables. Provide thought leadership and drive technology advancement. Product Execution Manage product milestones, deployment cycles & delivery. Prioritize technical initiatives, infrastructure needs and tech debt resolution with cost effective design approach Stay updated on industry trends and emerging technologies Platform & Architecture Own architecture decisions for scalability, performance, and security. Lead adoption of new technologies and frameworks. Ensure robust CI/CD, observability, and incident response. Good knowledge of data streaming and data lake concepts . Stakeholder Management Act as the key technical voice in leadership and roadmap discussions. Align tech strategy with founders and GTM leaders. Team Building & Process Lead, mentor and grow a high-performing engineering team (3040) members. Improve development processes, introduce agile rituals, and build predictable release cycles. Foster a collaborative, transparent, and feedback-driven culture. Skills & Qualifications: Hands-on coding ability; strong problem solving skills. Experience across the SDLC, including production support. Proven track record with B2B SaaS products, especially in logistics/manufacturing, and integrating with ERP/CRM/WMS. Strong expertise in system architecture, database design (MySQL, NoSQL), backend technologies (NodeJS, Kafka, Redis, ActiveMQ, RabbitMQ, Solr, elastic search , spark streaming), and JavaScript frameworks (especially NodeJS , ReactJS & container managed transaction framework). Skilled in implementing AI/ML solutions is a plus. Experience in designing reusable frameworks like workflow, Rule engine, form field configuration, Role bases access privilege, etc . Experience with AWS, Java, RESTful APIs. Strong Agile practitioner; experience with CI/CD, code-repo, and release management. Experience in building and leading large, distributed technical teams. 12+ years in software engineering, with 5+ years in engineering leadership in enterprise software. Logistics industry experience is a plus.

The Sr Manager of Cloud Services is responsible for the strategic leadership, operational excellence, and day-to-day management of four critical technical teams: DevOps, Site Reliability Engineering (SRE), Cloud Infrastructure, and Database Operations (DBOps). This role ensures the delivery of highly available, scalable, secure, and cost-effective cloud services that power our industry-leading product engineering and cloud operations. The Director will support and drive the definition, design, and support of cloud services that enable millions of devices and applications to operate seamlessly and reliably. What you'll Do: Team Leadership & Strategic Direction Lead, mentor, and develop four specialized teams: DevOps, SRE, Cloud Infrastructure, and DBOps, fostering a culture of innovation, collaboration, and continuous improvement. Support with Defining and execute the strategic roadmap for cloud services, ensuring alignment with organizational goals and technology standards. Collaborate with engineering, security, and business stakeholders to prioritize initiatives and deliver enterprise-grade solutions. Technical Functions Support CI/CD platform maintenance and support, ensuring robust, secure, and efficient software delivery pipelines. Support release engineering and deployment automation, leveraging Infrastructure as Code (IaC) and DevSecOps practices to enhance agility and compliance. Direct the maintenance and implementation of cloud infrastructure, ensuring high availability, scalability, and security across public, private, and edge cloud environments. Support network engineering efforts, including design, optimization, and least-cost routing for global connectivity. Manage cloud migration projects and FinOps practices to optimize cloud spend and resource utilization. Ensure the reliability, performance, and scalability of all cloud services through proactive reliability engineering. Support observability and monitoring initiatives, providing actionable insights and ensuring rapid detection and resolution of issues. Support incident response and management, including business continuity and disaster recovery (BCDR) planning and execution. Direct database maintenance and implementation and optimization, supporting both transactional and analytical workloads at scale. Operational Excellence Develop and track metrics for operational efficiency, reliability, and cost-effectiveness, supporting continuous improvement and investment decisions. Partner with security teams to implement comprehensive risk management, vulnerability management, and incident response programs. Qualifications: bachelors Degree in Computer Science or related field, or equivalent experience. 7+ years of progressive experience in cloud infrastructure, operations, and automation leadership roles. Experience managing DevOps, SRE, Cloud Infrastructure, and DBOps teams. Technical expertise in cloud migrations, networking, security, IaC, automated deployments, and big data platforms. Demonstrated ability to deliver enterprise technology solutions in collaboration with software engineering and business teams.

As an Escalation Specialist II on our Customer Support team, you will play a critical role in driving the resolution of complex, high-impact technical issues across the organization. Acting as a strategic problem solver and a trusted point of contact, you'll coordinate cross-functional efforts partnering closely with support, engineering, product, and senior leadership to ensure swift, accurate, and long-term solutions for our customers. you'll be the voice of the customer internally, advocating for their needs while keeping internal stakeholders informed and aligned. Your ability to think both tactically and strategically will be essential in resolving immediate issues and preventing future ones. Success in this role means balancing data-driven execution with human empathy bringing clarity to complex situations, de-escalating sensitive interactions with professionalism, and relentlessly pursuing outcomes that build trust and deliver impact. This is a high-visibility role for someone who is customer-obsessed, detail-oriented, and driven to create scalable, lasting change within a fast-paced, forward-thinking environment. Role & Responsibility Serve as a key point of contact in managing and resolving client escalations within the Technical Operations organization. Collaborate with support, technical, engineering, and partner teams to drive timely resolution of escalated issues. Build strong relationships with clients and partners to foster trust and effective communication. Proactively manage escalations to prevent aging and ensure appropriate prioritization of high-urgency cases. Maintain accurate tracking and documentation of all escalated issues, including resolution plans and status updates. Contribute to the continuous improvement of escalation tracking and resolution processes. Partner with cross-functional teams (eg, product, engineering) to share customer feedback and support product enhancements. Analyze escalation trends and resolution metrics to identify areas for operational improvement. Create and maintain knowledge base content to reduce repeat issues and enhance self-service capabilities. Advocate for the customer by ensuring their concerns are effectively represented and addressed. Conduct root cause analyses of recurring issues and recommend long-term solutions. Consistently exceed performance goals and contribute to overall team success. Job Requirements Bachelors Degree or equivalent experience in Computer Science or related fields. 5+ years applicable experience in a similar role preferred Ability to think through and solve technical challenges Organizational and time management skills Great written and verbal English communication skills Willingness to always learn and improve, plus an independent way of working Work hard, play hard attitude

As a Senior Implementation Manager, you will be responsible for leading complex customer onboarding projects, including strategic migrations from other platforms, and ensuring timely, high-quality go-lives. You will serve as the primary point of contact for customers during the onboarding phase, working cross-functionally with Sales, Product, Engineering, and Customer Success teams. Key Responsibilities Own and drive end-to-end implementation projects for enterprise clients, from kickoff to full go-live Lead migration projects from competitor platforms, ensuring smooth data, audience, and campaign transfers. Serve as a strategic partner to customers, helping them translate their business goals into actionable onboarding plans. Define and track delivery metrics like Time to First Go-Live, Full Go-Live, Customer Happiness Score and others that are required by internal KPIs Conduct periodic meetings, provide regular progress updates, and manage customer expectations throughout the onboarding lifecycle. Collaborate with Product and Engineering teams on feature enablement, integration, and technical problem-solving. Proactively identify risks and issues, manage resolutions to maintain project timelines and customer satisfaction. Mentor and support junior IMs and act as a subject matter expert in key implementation workflows. Contribute to the standardization of implementation processes and creation of documentation/templates. Gather and relay customer feedback to help improve onboarding and product experience. Requirements 7+ years of experience in Implementation Management, Professional Services, or Customer Success, preferably in SaaS or MarTech. Proven success leading complex customer onboarding projects, especially data-driven or API-heavy platforms. Strong stakeholder management and communication skills, with the ability to influence senior customer and internal stakeholders. Experience with project management tools like Rocketlane or Jira. Ability to juggle multiple priorities and deliver in a fast-paced, high-growth environment. Solid understanding of marketing automation, CRM ecosystems, and campaign orchestration. Data-savvy and technically inclined able to understand API documentation, data mapping, and integration requirements. Familiarity with customer engagement KPIs, marketing lifecycle metrics, and onboarding benchmarks. Individual contribution role, but a team player who thrives on collaboration, accountability, and continuous improvement. Preferred Qualifications Experience with customer journey orchestration tools, push/email/SMS marketing tools, or analytics platforms. Hands-on experience using MoEngage (either in a previous role or as a client) is a major plus. PMP, CSM, or other project management certifications are advantageous. What you'll Get A fast-paced, collaborative, and transparent work culture. Opportunity to work with global enterprise clients. Freedom to innovate and lead strategic initiatives. Competitive compensation and benefits package. Work with some of the best minds in the industry.

About the team - Engineering at HashiCorp, an IBM Company (HashiCorp) On the HashiCorp engineering team, we build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management: Infrastructure Lifecycle ManagementBuild / Deploy / Manage Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization. Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud. Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform. Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments. Security Lifecycle ManagementProtect / Inspect / Connect Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data. Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls. Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking. We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform,HCP, as well as to enterprises through self-managed/on-premises options. Across product engineering and platform engineering teams, we are looking for great engineers to come join us in developing the Infrastructure Cloud! What you’ll do (responsibilities) We’re looking for Mid-Level Engineers with a deep backend focus to join our team. In this role, you can expect to: Design, prototype and implement features and tools while ensuring stability and usability Collaborate closely with Product Design and Product Management partners, as well as engineers on your team and others Follow through on assigned tasks to build and ship medium-sized features, managing task expectations as needed. Engage in team discussions around diagnosis, planning, and workflow improvements based on product requirements. Apply independent judgment within team practices to determine appropriate actions and solutions. Address unforeseen challenges, making recommendations to keep tasks on track. Debug and resolve medium-level bugs in products or solutions to maintain quality. Review technical contributions for quality and consistency, collaborating with stakeholders to resolve issues and recommend technical or architectural changes. Suggest improvements to current processes and propose solutions to enhance the efficiency of architectural components and design. Participate in on-call rotations, pairing, and team planning to support product needs. Engage in team discussions around diagnosis, planning, and workflow improvements based on product requirements. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise You have at least 3+ years of experience as an engineer You have professional experience developing with modern programming languages and frameworks, and are interested in working in Golang and Ruby specifically You have experience working with distributed systems, particularly on a cloud provider such as AWS, Azure or GCP, with a focus on scalability, resilience and security. Experience in reviewing & refactoring code & making suggestions that improve the codebase and product Writing tests for more complex or edge cases Demonstrated ability to build trust and foster relationships across teams and stakeholders, with a focus on valuing diverse perspectives and proficiently managing expectations Cloud-native mindset and solid understanding of DevOps principles in a cloud environment Emerging experience in mentoring team members, helping to enhance their problem-solving, critical thinking, and planning skills. Proven decision-making abilities with an intentional, data-driven approach to solving complex technical challenges and delivering results Strong customer focus and systems-thinking mindset, with a commitment to personal accountability, self-awareness, and continuous improvement in support of high-quality outcomes Preferred technical and professional experience You have experience using HashiCorp products (Terraform, Packer, Waypoint, Nomad, Vault, Boundary, Consul). You have prior experience working in cloud platform engineering teams

About the team - Engineering at HashiCorp On the HashiCorp engineering team, we build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management: Infrastructure Lifecycle ManagementBuild / Deploy / Manage Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization. Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud. Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform. Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments. Security Lifecycle ManagementProtect / Inspect / Connect Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data. Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls. Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking. We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HCP, as well as to enterprises through self-managed/on-premises options. Across product engineering and platform engineering teams, we are looking for great engineers to come join us in developing the Infrastructure Cloud! What you’ll do (responsibilities) We’re looking for Senior Engineers with a deep backend focus to join our team. In this role, you can expect to: Design, prototype and implement features and tools while ensuring stability and usability Collaborate closely with Product Design and Product Management partners, as well as engineers on your team and others Act as a subject matter expert on quality development with an emphasis on Golang development Lead and execute large-scale projects, ensuring the reliable delivery of key features from design through full implementation and troubleshooting. Drive end-to-end project lifecycle, including architecture design, implementation, and issue resolution, with a focus on quality and efficiency. Evaluate project tradeoffs and propose solutions, proactively removing blockers and keeping stakeholders informed on progress, issues, and milestones. Collaborate with internal teams, customers, and external stakeholders to design solutions that align with requirements and customer needs. Advocate for strategic technical roadmap initiatives that enhance the system’s overall effectiveness across teams and the organization. Debug and resolve complex issues to improve the quality and stability of products or solutions Review and assess code for quality, design patterns, and optimization opportunities, ensuring best practices are followed Mentor and guide software engineers, sharing technical knowledge and promoting best practices in development processes Facilitate collaborative team activities, such as code pairing and group troubleshooting, to foster a productive and cohesive team environment Support reliable production environments, including participating in an oncall rotation Strive for quality through maintainable code and comprehensive testing from development to deployment Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Typically, you should have at least 3 or more years of experience as an engineer You have professional experience developing with modern programming languages and frameworks, and are interested in working in Golang and Ruby specifically You have experience working with distributed systems, particularly on a cloud provider such as AWS, Azure or GCP, with a focus on scalability, resilience and security. Emerging ability to direct work and influence others, with a strategic approach to problem-solving and decision-making in a collaborative environment Demonstrated business acumen and customer focus, with a readiness for change and adaptability in dynamic situations Cloud-native mindset and solid understanding of DevOps principles in a cloud environment Familiarity with cloud monitoring tools to implement robust observability practices that prioritize metrics, logging and tracing for high reliability and performance. Intentional focus on stakeholder management and effective communication, fostering trust and relationship-building across diverse teams Integrated skills in critical thinking and data-driven analysis, promoting a growth mindset and continuous improvement to support high-quality outcomes Preferred technical and professional experience You have experience using HashiCorp products (Terraform, Packer, Waypoint, Nomad, Vault, Boundary, Consul). You have prior experience working in cloud platform engineering teams

Job Description At High Radius, we pride ourselves in our people and products. We are looking for Java product development rock stars for our SaaS products at our Hyderabad office. We are hiring for Senior Software Engineer . Career growth would be in the form of individuals moving from coding to team leads and architecture roles. ROLES AND RESPONSIBILITIES: Responsible for design and development of high end, robust, scalable products that disrupt the market. Technically-intense role with primary focus on building cool products in the niche domain of Financial Supply Chain Management. Evolution into Senior Software Engineers and Principal Software Engineers and beyond based on ones ability to demonstrate very strong technical expertise and project & people management skills. REQUIREMENTS: Experience Range: 3 to 8 Years Role: Final role will depend on the candidate's experience and credentials Education: BE/B. Tech/MCA/M.Sc./MTech Technology Stack: Java, Spring, Springboot, Hibernate, MySQL or any database Note: Preference would be given to immediate joiner

Job Description We are looking for a seasoned Techno-Functional Candidate with deep domain expertise in Customer Success / Customer Support. As a Lead - Business Systems Services, you will be responsible for bridging the gap between business needs and technical solutions. You will collaborate with cross-functional teams to design scalable solutions, ensure seamless tool adoption, and deliver high-impact outcomes in the CX domain. Key Responsibilities Partner with CX business stakeholders to gather, understand, and document functional and technical requirements. Translate business needs into clear, actionable solution designs for product, engineering, and QA teams. Query, analyse, and interpret data to derive insights and inform strategic decisions. Work closely with developers and QA to validate and deploy solutions that meet stakeholder expectations. Lead or participate in requirement walkthroughs, sprint planning, and user acceptance testing (UAT). Create process maps, functional specifications, and data flow diagrams to support solution design. Configure CX applications (such as Freshdesk, Salesforce, or ServiceNow), create custom workflows, set up automations, and manage settings based on business needs. Design and implement integrations using webhooks, API calls, or third-party automation tools. Use tools like Postman to test APIs, validate payloads, troubleshoot errors, and support integrations. Drive continuous improvement initiatives across tools, workflows, and data pipelines. Maintain thorough documentation of all solutioning activities, configurations, and business decisions. Provide mentorship to junior team members and contribute to building a high-performance CX systems function. Qualifications 7-10 years of experience in techno-functional roles supporting Customer Success / Support / CRM / ITSM domains. Strong business analysis and stakeholder engagement skills; proven a

Software Engineer II Chennai, Tamil Nadu, India Apply now Share Company Overview At Zuora, we do Modern Business. We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Join Zuora s high-impact Operations team, where you ll be instrumental in maintaining the reliability, scalability, and performance of our SaaS platform. This role involves proactive service monitoring, incident response, infrastructure service management, and ownership of internal and external shared services to ensure optimal system availability and performance. You will work alongside a team of skilled engineers dedicated to operational excellence through automation, observability, and continuous improvement. In this cross-functional role, you ll collaborate daily with Product Engineering & Management, Customer Support, Deal Desk, Global Services, and Sales teams to ensure a seamless and customer-centric service delivery model. As a core member of the team, you ll have the opportunity to design and implement operational best practices, contribute to service provisioning strategies, and drive innovations that enhance the overall platform experience. If you re driven by solving complex problems in a fast-paced environment and are passionate about operational resilience and service reliability, we d love to hear from you. Our Tech Stack: Linux Administration, Python, Docker, Kubernetes, MySQL, Kafka, ActiveMQ, Tomcat App & Web, Oracle, Load Balancers, REDIS Cache, Debezium, AWS, WAF, LBs, Jenkins, GitOps, Terraform, Ansible, Puppet, Prometheus, Grafana, Open Telemetry In this role you ll get to Architect and implement intelligent automation workflows for infrastructure lifecycle management, including self-healing systems, automated incident remediation, and configuration analomy detection using Infrastructure as Code (IaC) and AI-driven tooling. Leverage predictive monitoring and anomaly detection techniques powered by AI/ML to proactively assess system health, optimize performance, and preemptservice degradation or outages. Lead complex incident response efforts, applying deep root cause analysis (RCA) and postmortem practices to drive long-term stability, while integrating automated detection and remediation capabilities. Partner with development and platform engineering teams to build resilient CI/CD pipelines, enforce infrastructure standards, and embed observability and reliability into application deployments. Identify and eliminate reliability bottlenecks through automated performance tuning, dynamic scaling policies, and advanced telemetry instrumentation. Maintain and continuously evolve operational runbooks by incorporating machine learning insights, updating playbooks with AI-suggested resolutions, and identifying automation opportunities for manual steps. Stay abreast of emerging trends in AI for IT operations (AIOps), distributed systems, and cloud-native technologies to influence strategic reliability engineering decisions and tool adoption. Who we re looking for Hands-on experience with Linux Servers Administration and Python Programming. Deep experience with containerization and orchestration using Docker and Kubernetes, managing highly available services at scale. Working with messaging systems like Kafka and ActiveMQ, databases like MySQL and Oracle, and caching solutions like REDIS. Understands and applies AI/ML techniques in operations, including anomaly detection, predictive monitoring, and self-healing systems. Has a solid track record in incident management, root cause analysis, and building systems that prevent recurrence through automation. Is proficient in developing and maintaining CI/CD pipelines with a strong emphasis on observability, performance, and reliability. Monitoring and observability using Prometheus, Grafana, and OpenTelemetry, with a focus on real-time anomaly detection and proactive alerting. Is comfortable writing and maintaining runbooks and enjoys enhancing them with automation and machine learning insights. Keeps up-to-date with industry trends such as AIOps, distributed systems, SRE best practices, and emerging cloud technologies. Brings a collaborative mindset, working cross-functionally with engineering, product, and operations teams to align system design with business objectives. 1+ years of experience working in a SaaS environment. Nice to Have: Red Hat Certified System Administrator (RHCSA) - Red Hat AWS Certification Certified Associate in Python Programming (PCAP) - Python Institute Docker Certified Associate (DCA) or Certified Kubernetes Administrator (CKA) Good knowledge of Jenkins #ZEOLife at Zuora Advanced certifications in SRE or related fields As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program, performance rewards and retirement programs Medical insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, politicalviews or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challenges? If so, check out our internal job openings on our internal job board .

Own Full-Cycle Hiring: Drive the full recruitment lifecycle for a wide range of technical roles, across engineering, product, data, and infrastructure teams - as a highly autonomous individual contributor. May also recruit on non-technical roles occasionally. Take full accountability for delivering high-quality hires that align with business goals and timelines Collaborate with hiring managers and leaders to understand business needs and create effective sourcing and hiring strategies Provide a world-class experience to candidates and hiring teams through consistent communication, high-touch engagement, and structured interview processes Be a Strategic Talent Advisor: Play a highly strategic and impactful role in the buildout of our Centers of Excellence in Bangalore and Chennai Act as a consultative partner to hiring managers on hiring decisions, role scoping, market dynamics, and interview best practices Influence with data: deliver insights on pipeline health, sourcing effectiveness, hiring velocity, and competitive trends Collaborate on market mapping and building talent intelligence especially for niche roles and emerging tech functions Source Pipeline Top Talent: Drive proactive sourcing strategies using tools such as LinkedIn Recruiter, GitHub, Stack Overflow, X-ray search, and your personal network Develop and nurture relationships with local Universities and other mutually beneficial partners and organizations. Build and nurture long-term talent pipelines for evergreen and hard-to-fill roles Represent the brand authentically in the market and cultivate relationships with passive talent Establish and maintain partnerships with third-party recruiters and staffing agencies to effectively meet hiring objectives when necessary Operational Excellence: Drive consistency and quality across hiring processes while maintaining a strong focus on candidate experience and DEI Partner with coordination and operations teams to ensure streamlined scheduling, feedback collection, and compliance Ensure the in-house applicant tracking system is always used diligently and kept up to date You re an Amazing fit if you have the following: 5+ years of full cycle recruiting experience, with a strong focus on technical hiring across engineering, data, product, and infrastructure functions Bachelors or masters degree in human resources, business, or related field Proven ability to lead and execute searches for technical talent at all levels, including Staff, Principal Engineers, and Engineering Managers in dynamic or scaling companies Experience recruiting Sales talent a strong plus Deep understanding of technical concepts and role requirements (e.g., AI/ML, backend, frontend, full-stack, cloud, DevOps, systems architecture) Demonstrated success in identifying and hiring talent from top-tier product companies, high-growth startups, or elite engineering teams Extensive sourcing expertise with a proven ability to engage passive, high-quality candidates through strategic outreach and innovative techniques, leveraging tools like LinkedIn Recruiter and advanced Boolean/X-ray search methods Strong partnership skills, with a proven track record of influencing and advising engineering and product leaders throughout the hiring lifecycle Proficiency in managing structured, data-driven recruiting processes while delivering speed and hiring quality at scale Skilled in using recruiting data and market intelligence to shape decisions, report progress, and optimize outcomes Exceptional written and verbal communication skills; ability to represent the brand authentically to top technical talent Strong analytical mindset with experience using data to drive decisions and measure performance Excellent communication and interpersonal skills, with a commitment to a positive candidate and hiring manager experience Self-starter with a hands-on, get-it-done attitude, comfortable operating independently in a fast-paced environment Proficiency in Applicant Tracking Systems (ATS) - Greenhouse is a plus Ability to work in a hybrid working environment out of one of Nextiva s India Offices: Bangalore: Wilshire III by MFAR, 3rd Floor, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048 Chennai: coming soon! Flexibility to attend meetings outside of normal working hours with Hiring Managers, TA leadership and peers based in the United States Ability to travel occasionally to Nextiva India s locations and/or other recruiting event