1508 Product Engineering Jobs - Page 18

with experience in frontend and backend technologiesAt Ananta Labs, we re seeking a skilled professional who can build responsive user interfaces, write clean server-side logic, and integrate APIs efficiently. If you re passionate about product engineering and want to work on challenging projects, join our dynamic tech team. You ll work closely with UI/UX designers, DevOps engineers, and project managers to deliver secure, scalable, and user-centric applications. The ideal candidate must have strong knowledge of both frontend frameworks like React.js and backend technologies such as Laravel or Node.js . Key Responsibilities Design, develop, and maintain web applications using React.js and Laravel or Node.js. Develop secure, scalable backend services and integrate RESTful APIs. Create responsive UIs using HTML5, CSS3, JavaScript, and component libraries. Work with databases such as MySQL, PostgreSQL, or MongoDB. Write reusable code, conduct testing, and perform code reviews. Collaborate with cross-functional teams to implement full lifecycle software development. Ensure code quality, performance optimization, and responsive design principles. Use Git for version control and participate in agile workflows (Scrum, Jira, Trello). Required Skills & Qualifications 2+ years of experience as a Full Stack Developer or equivalent. Experience with RESTful API design, integration, and error handling. Familiarity with GitHub, GitLab, or Bitbucket version control systems. Understanding of authentication protocols (OAuth, JWT, etc.). Bonus: Experience with Docker, AWS, CI/CD, or GraphQL. Why Work at Ananta Labs Exposure to global clients and enterprise-grade projects. Competitive compensation, incentives, and performance bonuses. Access to mentorship, upskilling, and certification support. Open culture with tech-first values and regular team events.

The role is responsible for creating cost-effective and high-quality solutions by applying the basic foundation of a function's principles, theories, and concepts. You will drive cross-functional activities for component, supplier, and product qualifications, as well as conduct tests and troubleshooting. Additionally, you will contribute to continuous improvement efforts in collaboration with various stakeholders and foster relationships with internal and external partners for streamlined product development and manufacturing. Your responsibilities will include developing and executing reliable, cost-effective, and high-quality manufacturing solutions for products throughout their lifecycle. You will drive cross-functional tasks and schedules for component, supplier, and product qualifications, perform tests and troubleshooting, and implement specified changes to reduce defects, improve quality, and lower costs. Furthermore, you will initiate design improvements and documentation with R&D, Engineering, and operations teams to achieve continuous improvement and develop an understanding of relationships with internal and outsourced partners for product development and manufacturing. You will apply foundational principles and contribute proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. Supporting priority projects with direction, maintaining relationships with internal stakeholders, and sharing information via standardized reports will also be part of your role. Additionally, you will complete all product training requirements and recommend opportunities for internal or 3rd-party training that would increase your professional skill level and value to the organization. The recommended education and experience for this role include a four-year degree in Industrial Engineering, Manufacturing Engineering, Electrical Engineering, or any related discipline, or commensurate work experience or demonstrated competence. Typically, candidates should have 0-2 years of work experience, preferably in product design & development or a related field. Preferred certifications and knowledge & skills for this position include Agile Methodology, Application Programming Interface (API), Automation, Business Requirements, Computer Science, Data Analysis, Electrical Engineering, New Product Development, Product Design, Product Engineering, Product Lifecycle Management, Product Management, Product Requirements, Product Roadmaps, Product Strategy, Project Management, Scrum (Software Development), Software Development, User Experience (UX), User Story, Effective Communication, Results Orientation, Learning Agility, Digital Fluency, and Customer Centricity. You will impact your own work and act as a team member by providing information, analysis, and recommendations in support of team efforts. The complexity of the role involves learning to apply basic theories and concepts to work tasks. Please note that this job description provides a general overview of the role's responsibilities and is not an exhaustive list of all duties, skills, responsibilities, or knowledge. These aspects may be subject to change, and additional functions may be assigned as needed by management.,

We are seeking a dynamic and experienced leader to drive strategic partnerships and alliances across Asia Pacific and Japan (covering India, ANZ, ASEAN and Japan). As the APJ Partnerships Lead, you will play a key role in expanding our network of partners, fostering relationships with consulting firms, ISVs, alliances, resellers and GSIs to advance our AI initiatives and products across APJ. Responsibilities: Develop and execute a comprehensive APJ partnerships strategy for DevRev, identifying key stakeholders and fostering relationships to drive collaboration and innovation. Build and maintain relationships with consulting firms, ISVs, alliances, resellers and GSIs to explore partnership opportunities, joint ventures, and strategic alliances. Lead negotiations and partnership discussions, ensuring alignment with business objectives and fostering win-win outcomes for all parties involved. Identify focused partners, enable them to generate pipeline and drive revenue conversions. Collaborate with cross-functional teams including product, engineering, marketing, and legal to develop and implement partnership initiatives and programs. Stay informed about industry trends, emerging technologies, and competitive landscape in AI, providing insights and recommendations to senior leadership. Represent the company at industry events, conferences, and forums to showcase our AI capabilities and forge new partnerships. Track and measure partnership performance, providing regular updates and reports to stakeholders, and optimizing strategies for maximum impact. Requirements: Bachelors degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred. 15yrs+ pertinent experience in Partnerships & Alliances roles at SaaS, AI or Tech firms Experience working across APJ markets, including India, ASEAN, ANZ and Japan. Proven track record of building and managing partnerships across APJ, with a strong network of contacts in the partner ecosystem. Deep understanding of AI technologies, applications, and market trends, with the ability to articulate complex concepts to diverse audiences. Excellent communication, negotiation, and interpersonal skills, with the ability to influence and collaborate with internal and external stakeholders. Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously and drive results in a fast-paced environment. Strategic thinker with a customer-centric mindset, able to identify and capitalize on partnership opportunities to drive business growth. Flexibility to travel as needed for meetings, conferences, and events.

We are seeking a dynamic and detail-oriented MIS Analyst to join our Operations team. the candidate will play a crucial role in extracting meaningful insights from data to drive informed decision-making within the operations department. The ideal candidate should possess a strong proficiency in MS Excel. Responsibilities: Utilize advanced Excel functions to analyze large datasets and extract actionable insights. Design, develop, and maintain interactive dashboards using MS Excel for real-time monitoring of key performance indicators. Collaborate with cross-functional teams to understand data requirements and provide analytical support for operational improvements. Identify trends and patterns within data sets, offering valuable insights to enhance operational efficiency. Ensure data accuracy and integrity through regular validation and cleansing procedures. Communicate findings and recommendations to stakeholders through clear and concise reports and presentations. Qualifications: Bachelors degree in a relevant field or equivalent practical experience. 2-5 years of experience as a MIS Analyst with a focus on operational data. Proficiency in MS Excel, including advanced functions and pivot tables. Excellent analytical and problem-solving skills with a keen attention to detail. Ability to work collaboratively in a fast-paced, team-oriented environment. Effective communication skills to convey complex data insights to non-technical stakeholders. Skills ms excel, Vlookup, Pivot Table, HLookup

Description Ciklum is looking for a Senior Java Developer to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4, 000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Java Developer, become a part of a cross-functional development team engineering experiences of tomorrow. Our customer is transforming industries and empowering developers to build amazing apps that people use every day. They are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Their Professional Services (PS) works with customers of all shapes and sizes, in all verticals, from tier-1 banks to small web startups, on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top- notch people in the business, networks with industry leaders, and sees new places all in a day s work! PS exists to support the development of their customers vision, accelerate customers time to value, and drive a multitude of customer adoption scenarios from building new solutions to modernizing legacy applications or migrating to cloud. Work as a software developer in a small Agile team delivering solutions onsite for customers focussed on migrating their customers legacy relational-based Java applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. During each project, successful candidates will be required to innovate on potential new GenAI-based solutions for specific challenges in addition to applying existing playbooks and tooling for migration. Responsibilities Be open to adopting new technologies and approaches on projects as they evolve, especially those relating to GenAI advancements Stay at the forefront of the industry by staying abreast of the latest GenAI advancements and leveraging cutting-edge developments to fulfill migration projects Participates as a software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB Follow existing best practice migration playbooks where applicable and be prepared to innovate to fill in gaps with creative solutions to solve challenges on each specific project Actively participate in sprint grooming, planning, and showcases with ideas and suggestions Take direction from the technical lead and project manager on projects, raising identified challenges and potential solutions to the team when applicable Study the current state of each legacy application and the desired target state outlined by the customer and contribute to the planning, design, and solution from getting from source state to target state on each project Be prepared to change project direction if customer or account team priorities change Requirements 5 to 7 years of experience working as a software developer Strong proficiency in Java Strong experience in building applications that interact with relational databases using SQL Some experience of Enterprise Java (J2EE / JavaEE / Spring) application architectures History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control Desirable Working knowledge of microservices architectures and Domain-Driven Design approaches Some experience and knowledge of Python Some experience and knowledge of JavaScript/Node. js Some experience and knowledge of ORMs like Hibernate or JPA. Extra bonus skills (if missing, we will provide rapid onboarding enablement on these) Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs Practical experience of using MongoDB Whats in it for you Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Care: We ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox Operating System (ROS) is our internal productivity platform that governs how Roblox operates as a company. Through an integrated suite of tools, ROS shapes how we make talent and personnel decisions, plan and organize work, discover knowledge, and scale efficiently. We are seeking a Senior Data Engineer to enhance our data posture and architecture, synchronizing data across vital third-party systems like Workday, Greenhouse, GSuite, and JIRA, as well as our internal Roblox OS application database. Our Roblox OS app suite encompasses internal tools and third-party applications for People Operations, Talent Acquisition, Budgeting, Roadmapping, and Business Analytics. We envision an integrated platform that streamlines processes while providing employees and leaders with the information they need to support the business. This is a new team in our Roblox India location, working closely with data scientists & analysts, product & engineering, and other stakeholders in India & US. You will report to the Engineering Manager of the Roblox OS Team in your local location and collaborate with Roblox internal teams globally. Work Model : This role is based in Gurugram and follows a hybrid structure 3 days from the office (Tuesday, Wednesday & Thursday) and 2 days work from home. Shift Time : 2:00pm - 10:30pm IST (Cabs will be provided) You Will Design and Build Scalable Data Pipelines: Architect, develop, and maintain robust, scalable data pipelines using orchestration frameworks like Airflow to synchronize data between internal systems. Implement and Optimize ETL Processes: Apply strong understanding of ETL (Extract, Transform, Load) processes and best practices for seamless data integration and transformation. Develop Data Solutions with SQL: Utilize your proficiency in SQL and relational databases (e.g., PostgreSQL) for advanced querying, data modeling, and optimizing data solutions. Contribute to Data Architecture: Actively participate in data architecture and implementation discussions, ensuring data integrity and efficient data transposition. Manage and optimize data infrastructure, including database, cloud storage solutions, and API endpoints. Write High-Quality Code: Focus on developing clear, readable, testable, modular, and well-monitored code for data manipulation, automation, and software development with a strong emphasis on data integrity. Troubleshoot and Optimize Performance: Apply excellent analytical and problem-solving skills to diagnose data issues and optimize pipeline performance. Collaborate Cross-Functionally: Work effectively with cross-functional teams, including data scientists, analysts, and business stakeholders, to translate business needs into technical data solutions. Ensure Data Governance and Security: Implement data anonymization and pseudonymization techniques to protect sensitive data, and contribute to master data management (MDM) concepts including data quality, lineage, and governance frameworks. You Have Data Engineering Expertise: At least 6+ Proven experience designing, building, and maintaining scalable data pipelines, coupled with a strong understanding of ETL processes and best practices for data integration. Database and Data Warehousing Proficiency: Deep proficiency in SQL and relational databases (e.g., PostgreSQL), and familiarity with at least one cloud-based data warehouse solution (e.g., Snowflake, Redshift, BigQuery). Technical Acumen: Strong scripting skills for data manipulation and automation. Familiarity with data streaming platforms (e.g., Kafka, Kinesis), and knowledge of containerization (e.g., Docker) and cloud infrastructure (e.g., AWS, Azure, GCP) for deploying and managing data solutions. Data & Cloud Infrastructure Management: Experience with managing and optimizing data infrastructure, including database, cloud storage solutions, and configuring API endpoints. Software Development Experience: Experience in software development with a focus on data integrity and transposition, and a commitment to writing clear, readable, testable, modular, and well-monitored code. Problem-Solving & Collaboration Skills: Excellent analytical and problem-solving abilities to troubleshoot complex data issues, combined with strong communication and collaboration skills to work effectively across teams. Passion for Data: A genuine passion for working with amounts of data from various sources, understanding the critical impact of data quality on company strategy at an executive level. Adaptability: Ability to thrive and deliver results in a fast-paced environment with competing priorities. Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).

We are seeking a highly skilled and analytical Senior Data Analyst with a strong background in Python, SQL, and modern data infrastructure. In this role, you will play a critical part in transforming raw data into meaningful insights that drive strategic decisions across the organization. You will work closely with product, engineering, and business teams to ensure that data is accessible, reliable, and actionable. Key Responsibilities Write efficient and optimized SQL queries to support reporting and analytics. Develop and maintain robust Python scripts and data pipelines for data transformation and automation. Work with PostgreSQL and other OLAP databases to manage and query large datasets effectively. Design, implement, and optimize dashboards and visualizations using Metabase , enabling self-service analytics across teams. Understand and leverage columnar file formats (e.g., Parquet, ORC) and data compression techniques to improve storage and query performance. Apply a solid understanding of codec and compression algorithms to analyze and troubleshoot data storage and performance bottlenecks. Collaborate with data engineers and analysts to validate data models and maintain data integrity across reporting layers. Perform deep-dive analyses and generate actionable insights to improve business outcomes. Qualifications & Skills 3+ years of experience in a Data Analyst, BI, or similar role. Proficiency in Python for data wrangling, scripting, and automation. Strong hands-on expertise in SQL , including query optimization. Experience working with PostgreSQL and at least one OLAP database (e.g., ClickHouse, Redshift, BigQuery, Druid, etc.). Understanding of columnar storage formats (Parquet, ORC, etc.) and when to use them. Familiarity with data codecs and compression algorithms such as Snappy, Zstandard, LZ4, etc. Deep, practical knowledge of Metabase : dashboard creation, advanced filtering, and embedding. Strong analytical skills, with the ability to translate complex datasets into clear insights and recommendations. Excellent communication and stakeholder management skills. Nice to Have Experience with modern data stacks or orchestration tools (e.g., dbt, Airflow). Exposure to data warehousing concepts and ETL/ELT frameworks. Familiarity with cloud-based analytics platforms (e.g., AWS, GCP, Azure)

Trellix is looking for SDE who is self-driven and passionate to work on Endpoint Detection and Response (EDR) line of products. As a Software Development Engineer, you will be an integral part of the Trellix EDR team in India(Bangalore), responsible for developing and maintaining the product with highest quality. You will be expected to work with cross functional teams in every stage of the software development lifecycle . To be successful in this role you should have exceptional technical skills, communication along with ability to work in a team towards achieving organizational goals. About the Role: Involved in the design, implementation, release and documentation of the Trellix build service. Work closely and integrate with fellow developers to determine software build and integration needs. Advise and support Trellix product engineering developers on solving build system and workflow issues. Participate in identifying and evaluating tools and solutions (internal and third party) needed to address areas for improvement in the software development lifecycle. Build new features and functionality for the build system at the request of key internal stakeholders Collaborate with internal engineering stakeholders to identify constraints and solve defects rigorously. Collaborate with internal build QA teams to ensure a high quality of released software. Collaborate in devising best in class supply chain management in order to protect Trellix security posture About You: Have 4-6 years of experience with a BS/BE in Computer Science, Computer Engineering or related field. Have a good understanding of object orientated programming and experience with at least one language such as C++,C, Python scripts knowledge Should have strong debugging experience, and excellent problem solving skills. Proven knowledge of debugging using tools like WinDbg. Have a good working knowledge of development tools such as JIRA and Git. Practical hands on OS experience with Windows, Linux and OSX. Passion to work with demanding customers. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each others unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement

Roles & Responsibilities : Were seeking an RTOS Software Engineer to join our product engineering team, focusing on medical device development. Youll work with FreeRTOS and ThreadX implementations for critical medical systems. Key Responsibilities: Develop and optimize RTOS-based embedded software solutions Implement device drivers and interfaces for medical devices Perform real-time system optimization and debugging Collaborate with cross-functional teams for system integration Ensure compliance with medical device standards

The Integration Hub team is on a mission to build seamless, intelligent, and scalable bridges between Zuora and the world s leading enterprise solutions. As a Product Manager for the Integration Hub, you are more than just a PM; you are a builder, a strategist, and a translator. You will own the vision and execution for our critical connectors to solutions like Salesforce, SAP, Workday, Oracle, and NetSuite. Your work will directly enable Fortune 500 companies to automate their end-to-end Quote-to-Cash processes, eliminating data silos and unlocking new operational efficiencies. This role requires a unique individual who can expertly navigate between deep functional process discussions with business leaders, technical architecture debates with engineers, and strategic go-to-market planning with sales. If you are passionate about building products that solve complex, real-world integration challenges and thrive on engaging directly with customers and field teams, this is the perfect opportunity for you. What you will do: Own the Connector Roadmap: Develop and champion a compelling, customer-centric product strategy and roadmap for one or more core enterprise connectors. Define what success looks like and how we get there. Be the Voice of the Customer: Actively engage with enterprise customers, prospects, and partners to deeply understand their integration pain points, business processes (e.g., Order-to-Cash), and technical landscapes. Translate these insights into actionable product requirements. Spearhead Go-to-Market Success: Serve as the primary product evangelist for your connectors. Collaborate closely with marketing, sales, and solution consulting to define messaging, create compelling collateral, and execute successful product launches. Empower the Field: Develop and deliver enablement materials, training sessions, and presentations to ensure our sales and customer success teams are equipped to articulate the value of our integrations and win deals. Orchestrate Cross-Functional Execution: Work closely with an agile team of engineers to deliver high-quality, scalable integration solutions. Drive alignment and collaboration across product, engineering, and GTM teams to ensure a seamless end-to-end customer experience. Become a Trusted Expert: Build and share your thought leadership by creating content, participate in customer advisory boards, establishing both your and Zuora s reputation as a leader in enterprise integration. What you have: Product Management Excellence : 3-5 years of product management experience, preferably in enterprise B2B SaaS, with a proven track record of shipping successful integration-focused products. Deep Functional Expertise: In-depth functional knowledge of at least one or more of the following enterprise ecosystems: Salesforce, NetSuite, Oracle, SAP (S/4HANA/ECC), or Workday (Financials). You understand their core modules and how businesses use them. A Strong Technical Toolkit: Solid understanding of modern integration technologies and patterns. You are comfortable discussing REST/SOAP APIs, iPaaS/middleware solutions, event-driven architecture, and platform-specific SDKs. The Outbound Gene: A genuine enjoyment for outbound product management. You excel at presenting to customers, collaborating with sales on strategic deals, and championing your product both internally and externally. Balanced Skillset: A demonstrated ability to balance business needs, functional requirements, and technical constraints to make informed, impactful decisions. Collaborative Leadership: Exceptional communication and interpersonal skills with the ability to influence and lead cross-functional teams without direct authority. A Bachelor s degree or MBA in Business, Computer Science, Engineering, or a related field. As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected, and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity, and retirement programs Medical, denta,l and vision insurance Generous, flexible time off Paid holidays, wellness days, and company-wide end-of-year break 6 months of fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including a charitable donation match Free resources and support for your mental wellbeing

In this dynamic role, you ll be part of a growing User Experience team working on real-world digital products that solve user and business problems.You will: Collaborate with cross-functional teams (developers, project managers, QA) to align user experience goals with business and technical requirements, ensuring smooth design implementation. Lead user research activities and convert insights into clear wireframes, information architecture, and high-fidelity interactive prototypes using tools like Figma and Miro. This role offers a chance to deepen your design skills, collaborate with experienced teams, and create solutions that make a real difference for users. Youll be part of an environment that values thoughtful design, continuous learning, and teamwork. RESPONSIBILITIES Conduct user and stakeholder research to identify product requirements and usability challenges. Translate research insights into wireframes, user flows, and interactive prototypes. Develop clear information architecture and organize digital content for usability. Collaborate with developers, project managers, QA, and other designers throughout the design and development process. Present design concepts and user journeys to internal teams and stakeholders for feedback and alignment. Contribute to and maintain design systems while adhering to accessibility guidelines. Stay updated on trends in user experience, including AI-driven features like personalization and conversational interfaces. REPORTING LINE You will report to the Manager I, User Experience Design. BASIC QUALIFICATIONS B.E./B.Tech in Computer Science or a bachelor s/MCA/higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science, or a related field. Minimum of 3+ years of experience in User Experience Design across the full UX lifecycle. Proficiency in user research methods, including stakeholder interviews, heuristic evaluations, and desk research. Ability to create wireframes, user flows, and interactive prototypes using tools such as Figma. Experience with information architecture and organizing digital content. Knowledge of accessibility standards (WCAG) and experience applying inclusive design principles. Ability to communicate design decisions effectively to stakeholders and collaborate with cross-functional teams. Understanding of UX processes from discovery to final handoff. PREFERRED QUALIFICATIONS Familiarity with HTML/CSS to assess technical feasibility. Exposure to AI-driven design trends like generative design tools, personalization, and conversational UI. Proficiency in using Miro for collaboration, ideation, and design workflows. Basic understanding of project/task management, Agile/Scrum processes. Certification in UX design is a plus. PERKS/BENEFITS Personalized learning opportunities to enhance your career. Competitive salary structure aligned with industry standards. Comprehensive health insurance and wellness programs. A collaborative and innovative work environment where your ideas are valued. Regular team-building events, company outings, and engaging workplace activities. A culture of appreciation with Peer and Spot Recognition programs to celebrate your contributions.

New product launch/ Industrial engineer in developing, implementing & maintaining the systems in line with the standards in an efficient way to improve & sustain the business throughout the Project life cycle to achieve Quality; Quantity & Delivery objectives. What You Will Do Handling customer RFQ S/ Operations , Process & Cycle time Design , Layout & Capacity planning , Investment Planning, Handling Process & System s Audit , Ramp up & Safe launch Management . Lead and coordinate initial equipment transfer, select new equipment purchase ,installation and commission ready for line process/equipment validation run and all other auxiliary equipment installation and implementation.capablity of Stencil design and aperture modification Identify, improve, recommend, and implement measures to improve production methods, equipment performance, process capability, process improvement and product quality. Develop and prepare process flow and WI for all product assembly processes. Maintain & upgrade in accordance to customer and quality system requirement, Be familiar with process flow, PFMEA and control plan Lead the development of design documentation, materials and designs for manufacturability, provide feedback to product engineering Create manufacturing processes, and conduct defect and failure analysis, engineering evaluations, statistical analysis and implement corrective actions to support process improvement efforts and ensure root-cause analysis translates into process improvements when appropriate Good Knowledge in FMEA , Control Plan , Process Capability ,Work instruction, PPAP process Strong Knowledge in Method and Time study tools with application experience in Maynard Operation Sequence Technique (MOST)., Knowledge in Statistical Process Control , Line Balancing & takt Time , value Stream mapping. What You Need to Be Successful Plan production capability and manpower for new project to achieve SOP standard base on high efficiency and low cost. Continuous to drive and lead to improve process performance to attain high first-pass yield, lower production scrap and optimize machine utilization rate. Should have Hands on experience in using Lean Philosophy for waste identification and process improvements, Experience in Capacity planning and implementing actions to meet capacity requirements Develop and prepare process flow and WI for all product assembly processes. Maintain & upgrade in accordance to customer and quality system requirement. Identify, improve, recommend, and implement measures to improve production methods, equipment performance, process capability, process improvement and product quality. Create manufacturing processes, and conduct defect and failure analysis, engineering evaluations, statistical analysis and implement corrective actions to support process improvement efforts and ensure root-cause analysis translates into process improvements when appropriate Bonus Points if You Have Participates to implement and maintain ISO/IATF16949 quality system & EHS system. Performs any other duties as assigned by his supervisor to support the operation. What Makes You Eligible Bachelor degree in Mechanical /Manufacturing / Electronic / Engineering. Experience: Five years or more experience in Electronic manufacturing as Process/Equip Engineer. Be a strong communicator and excellent team builder. Good experience in ISO/IATF16949 quality system. Experience in Auto Tier1 preferable Experience with Automotive Electronics Assembly Manufacturing is Preferable What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development.

We are looking for a Senior Engineer to work with our industrial quarter turn valves (Butterfly valves) engineering team. This role involves concept design, referring to international standards, creating manufacturing drawings, creating BOMs, working with suppliers to resolve technical queries and developing proto samples and interacting with Global Engineering teams. This role supports the team/technical leads to execution NPD, VA/VE programs in a timely manner. This position would suit a graduate engineer, with seven to ten years experience in general mechanical engineering. Valve industrial experience will be an added advantage. In This Role, Your Responsibilities Will Be: Work with the Global Engineering team and technical leads to produce complete valve design packages, including concept designs, detailed drawings, BOM, calculation, analysis reports, and equipment specifications, and be capable of communicating the details of these design packages to the remaining project team (plant engineers, test engineers, project managers, supervisors, etc. ) Preparation of design documentation for gate reviews Work closely with manufacturing teams and suppliers to conduct DFMs and solve problems as second level of escalation Preparation of technical files for Product certifications applicable to valve industry. Support sales & marketing literature, technical documentation like IoMs, brochures, TDS etc. Create / Review 3D part & assembly models, 2D manufacturing drawings, engineering BoMs Other responsibilities as assigned by management; job duties may change at any time with or without notice. Who You Are: You have strong mechanical engineering design fundamentals (static mechanics), with valve domain experience. Continually identifies opportunities to innovate and improve the process and product design. For This Role, You Will Need: Minimum 7 to 10 years experience in relevant area Min 3. years Experience in butterfly valve design preferably in double offset high performance butterfly valves Proven experience of new product designs, development, hands on experience with design verification tools such as 6 , GD&T, DFMEA, QFD, DFM/A and engineering calculations. Working knowledge of international standards, such as ASME, API, EN, ISO, BS valve standards. ISO 9000 quality procedure. Hands on experience with design standards like EN 12516, ASME standards, API 609, AWWA etc. Excellent working experience in CAD software, such as Inventor, AutoCAD, SolidWorks, Creo. Extensive working experience in Enovia. Knowledge of Product certifications Good understanding of manufacturing processes, materials used in valve industry. Strong analytical and problem-solving skills with the ability to assess problems or issues on the shop floor. Familiar with measuring equipment (tactile or scan) to perform tests in Valves and actuator, tests also can be done on the shop floor. Strong mechanical engineering design fundamentals (static mechanics). Tech Savvy & Cultivates innovation. English fluent (written and verbal). Preferred Qualifications That Set You Apart: Bachelors Mechanical Engineering Degree or related Engineering Valve industrial experience will be an added advantage

Global Manufacturing Engineering at GMTCI is a bridge between Global Manufacturing Plants & Global Product Engineering in getting the Product & Process Right. GMTCI s strategy is to Execute Design / Simulation / Virtual / Engineering Workshare for the Globe + Enable Factory for the Future This position is based at GM Technical Centre India - Bengaluru, where our teams focus on manufacturing engineering in Automation. We specialize in designing, developing and operationalizing complex integrated production systems to deliver cost-effective solutions with the highest standards of quality. The Conveyor Mechanical Engineer is responsible for the flawless execution of Conveyor Projects in various capacities in GM plants across global w.r.t Safety, delivery, quality, cost, and performance. In this position the Engineer will perform offline design reviews/approvals and online execution on various new or existing product programs across our portfolio. The incumbent will need to possess a broad technical knowledge, combined with creative and independent thinking and conceptual ability. This position will be based out of GM Technical Center India in Bangalore and involves travel opportunities across different regions for project execution. What Youll Do Design & Develop conveyors for various manufacturing shops in Car/Truck /electric Plant. Manage conveyor programs in GM plants at various locations in India and outside India. Ensure & support the regional and plant representatives to execute conveyor projects on time & within budget Ensure the GDHS & Conveyor safety standards are incorporated in the conveyor systems Participate in the regional projects cost estimates and drive low-cost solutions. Benchmarking of the GM conveyor cost estimates with other companies Coordination with all the conveyor team in the plants for technical and estimate related matter. Support the NPP projects in the region. Work with the team to set & meet the target of controllable & uncontrollable changes. Responsible for performing root cause analysis. Proliferate GM conveyor standards in all the new plants. Additional Job Description Your Skills & Abilities (Required Qualifications) Masters/Degree/Diploma in Mechanical Engineering/ Mechatronics 5-10 years experience in any Automotive companies, Special Purpose Machines or Conveyors Company with sufficient field exposure. In depth knowledge of Conveyor systems in Pess, Body, Paint & GA shops, In depth knowledge in ACAD,3D modelling, Simulation, MS Project, Considerable depth of technical understanding of some other areas related to Automated Guided Cart, Automated Guided Vehicle, Autonomous Mobile Robots, ATU, plant floor systems, tooling, controls, Robotics etc. Strong communication abilities including ability to communicate with team members Strong project skills with the ability to work effectively in a Joint Venture environment What Will Give You A Competitive Edge (Preferred Qualifications) Strong communication abilities including ability to communicate with team members Strong project skills with the ability to work effectively in a Joint Venture environment High level of interpersonal skills to work effectively with others (team builder) as well as coach and teach High level of organizational skills - ability to multi-task and handle job diversity Strong computer skills (Computer Languages, Lotus Notes, Excel, Word, PowerPoint, Project management, A-CAD,3-D) Willing to travel domestically and internationally Ability to work with intercultural, multi-disciplinary & remote teams to achieve functional goals. Ability to organize, plan, prioritize and execute projects with a keen attention to detail. Willingness to travel across regions for executing projects

New Experiences: Lead quality for Alexas most advanced features. Drive Innovation in QA: Develop new testing paradigms for evolving technologies (GenAI and LLM powered applications) Impact Millions: Ensure flawless performance across all Alexa interactions and interfaces Shape the Future: Influence how users engage with voice technology Help shape how millions interact with Alexa! Join our team thats revolutionizing voice technology through innovative features and experiences. Youll be at the forefront of defining customer experiences and quality frameworks that will influence the future of voice interaction. As Quality Assurance Manager, youll partner with Product, Engineering, and TPM teams to transform vision into reality. Working with cutting-edge AI features, youll set technical direction for QA and drive automation excellence across teams. Key Responsibilities: Build and lead quality engineering teams across locations Design and implement comprehensive test strategies and frameworks Drive quality standards and continuous improvement initiatives Ensure robust test coverage and successful feature delivery Partner with Product and Engineering teams on requirements Foster strong relationships with quality partners Monitor and communicate quality metrics to stakeholders The ideal candidate combines hands-on technical expertise with strong leadership skills, passionate about delivering exceptional customer experiences A day in the life Partner with Product and Technical Program Managers to shape quality vision and test strategies for new features. Guide QA engineers in developing comprehensive test plans while driving automation initiatives and quality engineering best practices. Build and execute QA roadmaps aligned with release cycles, working closely with cross-functional teams to optimize test coverage and drive continuous process improvements across the Alexa Customer Journeys organization. About the team The Alexa Customer Journeys (ACJ) QA team ensures exceptional quality across a diverse portfolio of Alexa features that enhance user experiences. Our scope includes foundational capabilities that power all Alexa interactions, as well as specialized features that deliver unique experiences. We oversee quality for key Alexa experiences including Discovery, First Time User Experience, Personality EQ, Creative Writing, Creative Images, Identity, Help, Routines, and more. These features work together to create intuitive and engaging customer interactions. Our mission is to elevate quality standards across ACJ through: Building robust test infrastructure that empowers engineering teams Providing expert quality guidance and best practices consultation Ensuring timely defect resolution and continuous improvement of customer experiences 5+ years of quality assurance engineering experience 3+ years of quality assurance teams management experience Experience managing manual testers Experience managing automation testers Experience testing web technologies and back-end services Experience identifying and reviewing test plans, test cases and testing results with a strong QA background Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals Experience transforming QA programs from manual to automation Experience driving technological and process innovation Experience in automation testing Bachelors degree in computer science, engineering, mathematics or equivalent

Do The candidate must have either played Product Development role for a reputable Product Company , like Google and its partnership . Should be well versed in the Application & cloud products from Google. - Should be able to Lead practice, own Strategy & execution - Build Assets - Own GTM/ Field initiatives - Should be well versed with the emerging trends, IT/business drivers for products and solutions development, crowd sourcing approachesin open source cloud platforms. - Good execution understanding of Cloud based application development using Google Technologies. - Must be able to handle conversation & relationship at CXO levels - Candidate should possess excellent communication skills - Familiarity with global working modelIndustry Leadership - Represent Wipro brand in various industry/vendor forums and events - Build connects with Business/IT Leadership and Industry Analysts Innovation & Product Engineering - Contribute towards Practice development strategy, methodology, and execution as per demand. - Market intelligence, industry outlook, conceptualize and assist in designing new solutions - Ideation of disruptive / future proof solutions to enable growth Alliances - Work with Google alliance teams and develop joint solutions - The candidate must have a background of Product Development role andwell versed in the Application & cloud products from Google. - Should be able to Lead practice, own Strategy & execution - Own GTM/ Field initiatives - Should be well versed with the emerging trends, IT/business drivers for products and solutions development, crowd sourcing approachesin open source cloud platforms. - Good execution understanding of Cloud based application development using Google Technologies. - Must be able to handle conversation & relationship at CXO levels - Candidate should possess excellent communication skills - Familiarity with global working modelIndustry Leadership - Represent Wipro brand in various industry/vendor forums and events - Build connects with Business/IT Leadership and Industry Analysts Innovation & Product Engineering - Contribute towards Practice development strategy, methodology, and execution as per demand. - Market intelligence, industry outlook, conceptualize and assist in designing new solutions - Ideation of disruptive / future proof solutions to enable growth Mandatory Skills: Automotive. Experience:3-5 Years.

Software Engineer Lead Location: Bangalore Experience: 12+ Years Job Mode: Full time Work Mode: Hybrid Job Summary As a Software Engineer Lead, you will oversee a team of talented engineers in designing, developing, and maintaining software solutions. You will be responsible for ensuring high-quality deliverables, providing technical leadership, and collaborating with cross-functional teams to drive innovation and achieve project goals. Responsibilities and Duties Lead and mentor a team of software engineers, fostering professional growth and collaboration. Design, develop, and maintain scalable software solutions that meet business requirements. Collaborate with product managers, architects, and other stakeholders to define technical requirements and priorities. Ensure adherence to coding standards, best practices, and security guidelines across all development activities. Conduct code reviews and provide constructive feedback to team members. Troubleshoot and resolve technical issues in a timely and effective manner. Participate in architectural decisions and contribute to the overall technical strategy. Monitor project progress and ensure alignment with timelines and budgets. Qualifications and Skills Bachelor s degree in computer science, engineering, or a related field. Strong expertise in software engineering principles, including design patterns and algorithms. Hands-on lead, with extensive experience developing and maintaining C++ applications. C++ development experience for desktop applications, on Mac OS. Extensive working experience on Audio software development using C++. Background in audio-production technology is a must. Experience developing desktop based C++ applications for mac OS. Experience developing desktop based C++ applications for windows OS. Working experience on Codec frameworks. Additional Requirements Technologies: C++, Codec Frameworks, Mac OS Competencies: Certifications: About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Software Engineer Lead Location: Bangalore Experience: 15+ Years Job Mode: Full time Work Mode: Hybrid Job Summary As a Software Engineer Lead, you will oversee a team of talented engineers in designing, developing, and maintaining software solutions. You will be responsible for ensuring high-quality deliverables, providing technical leadership, and collaborating with cross-functional teams to drive innovation and achieve project goals. Responsibilities and Duties Lead and mentor a team of software engineers, fostering professional growth and collaboration. Design, develop, and maintain scalable software solutions that meet business requirements. Collaborate with product managers, architects, and other stakeholders to define technical requirements and priorities. Ensure adherence to coding standards, best practices, and security guidelines across all development activities. Conduct code reviews and provide constructive feedback to team members. Troubleshoot and resolve technical issues in a timely and effective manner. Participate in architectural decisions and contribute to the overall technical strategy. Monitor project progress and ensure alignment with timelines and budgets. Qualifications and Skills Bachelor s degree in computer science, engineering, or a related field. Strong expertise in software engineering principles, including design patterns and algorithms. Hands-on lead, with extensive experience developing and maintaining C++ applications. C++ development experience for desktop applications, on Mac OS. Extensive working experience on Audio software development using C++. Background in audio-production technology is a must. Experience developing desktop based C++ applications for mac OS. Experience developing desktop based C++ applications for windows OS. Working experience on Codec frameworks. Additional Requirements Technologies: C++, Codec Frameworks Competencies: Certifications: Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Job Description Job Responsibilities: What you get to do in this role Architect and implement ML solutions covering data ingestion, feature engineering, model training, evaluation, deployment, and monitoring Work on predictive modeling, classification, regression, clustering, anomaly detection, and NLP using classical approaches Collaborate with cross-functional teams (Product, Engineering, QA, DevOps) to productionize data science models Optimize models for performance, scalability, and resource usage Support continuous integration and automated deployment of ML pipelines Contribute as an individual contributor and/or team player Must Have: To be successful in this role, the ideal candidate must have Overall 05+ years of progressive experience in Software Development. Minimum 03+ years hands-on experience in Datascience and AI (ML) Advanced Math and Statistics skills (linear algebra, calculus, Bayesian statistics, mean, median, variance, etc. Robust data modelling and data architecture skills Programming: Good at programming using one or more among Python(mandatory) and R, Java or Scala ML Frameworks: Experience in working with ML frameworks like TensorFlow and Keras ML Libraries: Experience in working with ML libraries and packages such as Scikit learn, Theano, Tensorflow, Matplotlib. RDBMS: Experience in working on one or more among MySQL/PostgreSQL, MS SQL Server, Oracle NoSQL DB: Experience working with one or more among MongoDB, Cassandra Knowledge of Big Data frameworks like Hadoop, Spark, Pig, Hive, Flume, etc. Cloud: AWS S3, EC2, Lambda, SageMaker (launched 2017), or Azure ML; Good understanding of continuous integration and deployment strategies and tools such as Docker abd Jenkins Believes in taking a customer first approach and be flexible with working hours, independent and self-motivated Sense of urgency and intrinsically motivated to do a great job Good communication skills both in writing and verbally with ability to present complex technical solutions Desired: Relevant Certification in Datascience and AI Education: Any Graduate from a recognized university, preferably BE/B.Tech or above in Computer Science stream

As a Sr. Principal Architect at HERE, you will play a pivotal role in enabling customer success through high-quality, effective technical partnerships. You will be responsible for designing and validating robust, scalable system architectures that support the creation, maintenance, and utilization of HERE s map products. Your work will involve developing clear, deliberate, and consistent architectural designs, validated through prototypes and proof-of-concepts (PoCs). You will collaborate across technical and non-technical teams, ensuring that architectural decisions are well-documented and effectively communicated. This role requires a pragmatic, hands-on approach, a strong analytical mindset, and a solid theoretical foundation. A background in distributed systems, data modelling, and geospatial applications is essential for success. Responsibilities: Design and deliver end-to-end system integration architectures, including data models, interoperability strategies, and content interfaces. Produce clear, formal documentation of architectural proposals and decisions. Collaborate with peers across architecture, engineering, product, sales, and customer teams to provide a comprehensive view of systems and solutions. Work closely with product engineering teams to incorporate external feedback into product planning and development. Provide technical leadership and mentorship on mission-critical topics across organizational boundaries. Stay current with relevant technologies, tools, and industry trends, and continuously seek to expand your knowledge. Who are you? Strong foundation in computer science and software engineering; a degree in Computer Science or a related field is highly preferred. 12+ years of experience working with complex software systems in various technical roles. Proven experience in technical architecture or engineering leadership positions. Proficient in systems programming with expertise in at least one JVM-based language (e.g., Java, Scala, Kotlin). Familiarity with GIS technologies, location-based services, and digital mapping. Hands-on experience with big data and distributed processing technologies such as Spark, Trino, Ray, Parquet, Delta Lake, and Apache Iceberg. Excellent communication skills with the ability to convey complex technical concepts to diverse audiences.

Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Why we are looking for you: You understand and use standard processes of Information Technology You have experience with large-scale data centres. You have experience with Linux & Windows operating systems. You have experience with Python and AWS. You have experience in a complex, enterprise environment with multiple global data centres You enjoy new challenges and are solution oriented. Collaborate with various client teams/partners. What you will enjoy in this role: As part of the Epsilon Product Engineering team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe You will work with a diverse and dedicated team that drives collaboration and advancement. The open and transparent environment that values innovation and efficiency Great work-life balance Working with different kinds of customers contributing to varying kinds of Infrastructure environments. Administration and solving of all versions of Unix and Microsoft Windows Server OS. Working on the cloud, Azure & AWS, Code and Contribute towards Automation Responsibilities What will you do: Provide support for over 14,000 physical servers and handle AWS environments effectively. Play a crucial role in handling and supporting UNIX and Windows systems across production, test, and development environments. Oversee smooth operation of Linux and Windows systems (e.g., CentOS, Red Hat) Apply shell scripting (Bash, Korn, etc.) and automation tools like Ansible, Puppet, or Python to streamline tasks and automate routine processes. Manage automation of daily operations using Puppet or Ansible. Administer user accounts, set permissions, and implement security policies optimally. Address and resolve issues related to Dell hardware and software, coordinating with vendors for support or replacements, as vital. Collaborate with application teams, database administrators, and network engineers to ensure flawless integration and comprehensive support. Document, review, and update Standard Operating Procedures (SOPs) using Confluence to ensure accuracy and accessibility. Use monitoring tools such as Zabbix, PagerDuty, and Thousand eyes to be responsible for system performance. Monitor AWS environments using CloudWatch. Keep management advised about ongoing production issues and guide projects using ticketing systems like JIRA and ServiceNow for timely resolution and progress tracking. Use DELL OME and HP OpenView tools to supervise and address alerts, ensuring all systems are functioning efficiently. Ensure robust system performance and availability and drive continuous improvement through automation and effective collaboration with diverse technical teams. Qualifications Experience as hands on System Administrator handling the multi-platform Linux & Windows Operating system. Excellent knowledge of administering operating systems and troubleshooting hardware. Should have thorough hands-on knowledge of installing, administering and troubleshooting Linux and Windows OS as well as AWS. Hands-on experience with the complete patch management lifecycle, including testing, deploying, solve missing patches and patch issues, etc. Experience in supporting Dell and HP Servers. Familiarity with enterprise operations tools such as Zabbix, ServiceNow, Jira, and PagerDuty is helpful. Preferred certifications: RHCSA and AWS. Proficiency in PowerShell, Ansible and Python, scripting. Must have strong solving skills through the execution and documentation of the resolution. Familiarity with Data Centre type remote hand support, including dispatching technicians. Strong documentation skills and ability to communicate clearly and concisely with service partners and vendors. Excellent organisation skills, project tracking abilities, communications skills, and time management skills. Should be able to use all traditional office productivity tools (MS Office, Outlook, Windows/Mac, etc.) Familiarity with MS Office tools. Familiarity with ITIL standard methodologies. Strong verbal and written communication skills. Thorough understanding of security principles. Bachelor s Degree preferred. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

Join the GRC practice supporting MetricStream, ServiceNow, and OpenPages platforms Work closely with cross-functional teams to deliver MetricStream-based solutions Develop and customize MetricStream modules using Business Rules and Emery Configure workflows and forms aligned with client-specific GRC needs Design and implement integrations using Java, SQL/PLSQL, and JavaScript Troubleshoot application issues and support performance optimization Ensure code quality, maintain documentation, and follow standard development practices Contribute to implementation planning, testing, and deployment activities Stay updated with platform updates and best practices in GRC implementation Skills & Requirements Mandatory 3 5 years of hands-on experience with the MetricStream MSI platform Strong knowledge of Business Rules and Emery scripting Proficient in JavaScript, SQL/PLSQL, and Java Experience in GRC module development and customization Ability to analyze requirements and deliver scalable technical solutions Strong debugging and troubleshooting skills Desirable Experience working with ReactJS for UI enhancements

As a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk, Freshchat, Freshcaller, and Freddy AI), you will serve as a trusted product advisor, working closely with Customer Success Managers (CSMs), Account Managers (AMs), Product, Engineering, Support, and other Go-To-Market teams to drive customer success and maximize product adoption. Rather than managing a portfolio of accounts directly, you will assist customer-facing teams by providing technical guidance, solution consulting, workflow assessments, and strategic recommendations to help customers fully realize the value of the CX Suite. Your expertise across support workflows, digital engagement, conversational AI, and customer journey optimization will play a critical role in enhancing customer outcomes, expanding product usage, and influencing the product roadmap. Key Responsibilities Adoption through Product Consultation Act as a subject matter expert (SME) for Freshdesk, Freshchat, Freshcaller, and Freddy AI, assisting CSMs and customers with advanced product consultations, use case reviews, and adoption strategies. Conduct workflow audits and discovery sessions (including agent shadowing) to assess adoption trends, identify gaps, and recommend improvements aligned to customer goals. Provide consultative guidance and best practices across ticketing, messaging, calling, automation, AI, analytics, and omni-channel engagement. Partner with customers during key transformation initiatives, helping them design optimal workflows, leverage AI/automation, and unlock self-service efficiencies. Retention & Expansion Strategy Support CSMs in driving retention and expansion by addressing adoption challenges, demonstrating product value, and positioning solutions based on customer needs. Drive data-backed utilization-based expansion campaigns in collaboration with the account team using insights from workflow audits and product analytics. Proactively engage on at-risk accounts by providing mitigation strategies and actionable guidance to support CSMs. Cross-Functional Collaboration & Roadmap Influence Represent customer needs in internal expansion and Product & Engineering (P&E) connects, surfacing churn risks, feature feedback, and adoption barriers. Consolidate structured customer insights to influence roadmap planning and advocate for enhancements that align with customer priorities. Participate in the CX Steering Committee, representing customer needs in product development discussions. Learning & Enablement Lead workshops, webinars, and enablement sessions focussing on support transformation journeys. Spearhead enablement initiatives for CSMs by building adoption dashboards, ROI calculators, playbooks, FAQs, and driving CSE-AMA sessions. Develop tools, templates, and best practice guides to help teams proactively identify opportunities for product adoption and expansion. Stay updated on product innovations and industry trends, continuously refining enablement assets and consultative approaches. Customer Advocacy Lead Customer Outreach programs to collect feedback on new features, product gaps, and areas for improvement. Actively contribute to the Freshworks Community by joining Ask an Expert sessions, participating in Customer Councils (VOC). Identify and showcase customer success stories that highlight the transformational impact of the CX Suite Lead workshops, webinars, and enablement sessions focussing on support transformation journeys. Spearhead enablement initiatives for CSMs by building adoption dashboards, ROI calculators, playbooks, FAQs, and driving CSE-AMA sessions. Develop tools, templates, and best practice guides to help teams proactively identify opportunities for product adoption and expansion. Stay updated on product innovations and industry trends, continuously refining enablement assets and consultative approaches. Qualifications 3+ years of experience in CX consulting, technical account management, solutions engineering, or other customer experience focussed roles. Strong product knowledge of Freshdesk, Freshchat, Freshcaller, Freddy AI preferred Deep understanding of customer service operations, digital engagement trends, AI in support, omnichannel workflows, and automation best practices. Hands-on experience conducting discovery workshops, workflow assessments, technical training, and customer enablement sessions. Strong analytical skills to evaluate product adoption, usage trends, customer health metrics, and ROI. Excellent communication, presentation, and stakeholder management skills, able to work across technical and business teams. Proven ability to influence product roadmap through structured customer feedback. Experience working with cross-functional teams (Product, Engineering, Support, Sales) to deliver value-driven outcomes for customers

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D . Backed by SoftBank, Mastercard, and other investors , we raised $330M at a $2B valuation in 2025. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter About the Role Zeta is looking for an experienced client facing program Manager who is responsible for overseeing discovery, planning, execution, and delivery of product features and fixes, tech and non-tech initiatives, ensuring that they align with the client engagement objectives and commitments. The role requires a combination of strong stakeholder management, communication skills, negotiation skills and a deep understanding of platform delivery methods. Responsibilities Planning, Design and Execution: Drive the discovery phase, develop and executerealisticquarterly & sprint plansthat meet budget and quality expectations. Actively setand manage expectations of senior stakeholders (internal & client) wrtdelivery timelines and risks. Implement and oversee quality assurance processes to ensure deliverables meet standards. Stakeholder Management: Engage with various stakeholders, including client senior stakeholders, business & engineering leaders, design teams, and team members to drive execution. Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal product & engineering teams. Delivery oversight & governance: Track delivery progress, identify risks and issues proactively, ensuring that mitigation and resolution plans are in place and are communicated with key client & internal stakeholders. Lead program governance (both internally & with the client)ensuring alignmentonprogress,risksand issues with key stakeholders. Change Management: Implement effective change control processes to manage alterations to the scope, schedule, and resources. Actively communicate changes to stakeholders and ensure alignment. Leadership and Collaboration Skills : Manage a team of program & project managers (upto 15 direct reports). Engage with senior leadership to clearly identify program purpose & objectives, often leading requirement analysis & business case preparation. Resource Management: Identify, allocate, and track resources, including budget, personnel, and equipment. Performance Monitoring: Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics. Reporting and Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials. Skills Program Management Skills : Strong experience in project/program management, including experience leading large-scale, complex technical programs (50-200 FTEs; 8-12 workstreams) in a fast-paced and dynamic environment. Excellent organizational and time management skills, with the ability to deliver high-quality work under tight deadlines. Stakeholder Management Skills (clients & internal product & engineering leaders)- Leadership & interpersonal skills, with a proven ability to motivate and lead cross-functional teams. Prior experience leading delivery of product & engineering programs in a BFSI environment (preferably credit card domain) Strong understanding of scrum and agile methodologies, sprint planning etc. Strong hands-on experience on project management tools like JIRA, Trello, Smartsheet, OKR management software, Kanban, etc PMP or equivalent project management certification is a plus Banking / Credit card domain experience is a plus SaaS product implementation experience is a plus Experience and Qualifications 12+ years of software industry experience with 5+ years of experience managing large software development projects from inception to launch in BFSI domain. Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent) Equal Opportunity

Software Engineer Lead Location: Bangalore Experience: 12+ Years Job Mode: Full time Work Mode: Hybrid Job Summary As a Software Engineer Lead, you will oversee a team of talented engineers in designing, developing, and maintaining software solutions. You will be responsible for ensuring high-quality deliverables, providing technical leadership, and collaborating with cross-functional teams to drive innovation and achieve project goals. Responsibilities and Duties Lead and mentor a team of software engineers, fostering professional growth and collaboration. Design, develop, and maintain scalable software solutions that meet business requirements. Collaborate with product managers, architects, and other stakeholders to define technical requirements and priorities. Ensure adherence to coding standards, best practices, and security guidelines across all development activities. Conduct code reviews and provide constructive feedback to team members. Troubleshoot and resolve technical issues in a timely and effective manner. Participate in architectural decisions and contribute to the overall technical strategy. Monitor project progress and ensure alignment with timelines and budgets. Qualifications and Skills Bachelor s degree in computer science, engineering, or a related field. Strong expertise in software engineering principles, including design patterns and algorithms. Hands-on lead, with extensive experience developing and maintaining C++ applications. C++ development experience for desktop applications, on Mac OS. Extensive working experience on Audio software development using C++. Background in audio-production technology is a must. Experience developing desktop based C++ applications for mac OS. Experience developing desktop based C++ applications for windows OS. Working experience on Codec frameworks. Additional Requirements Technologies: C++, Codec Frameworks Competencies: Certifications: About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.