Product Coordinator - Microfinance Business - Tiruchirappalli - Ram Arcade - J-Grades

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Active engagement with the sales team to resolve day-to-day hurdles related to products and processes. Coordinating with various functions like IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support whenever necessary. Identifying product gaps, conducting research on product development, testing the viability of products and processes, and communicating new product launches. Ensuring adequate training interventions on systems and processes, monitoring progress, and publishing relevant figures. Driving employee contests and incentives to enhance motivation and productivity levels. Promoting the sale of supplementary products such as insurance to secure the portfolio and increase fee income, including designing and executing sales contests and marketing campaigns. Identifying training needs of the team and ensuring all employees across regions are trained on products and processes. Providing inputs for building a technology roadmap for the microfinance business. Offering ad hoc marketing support by responding to requests from teams and providing collaterals. Requirements: - At least 3 years of experience in managing products and systems, with domain experience being a plus. - Experience working on Br Net system preferred. Key Skills: - Strong understanding of technology and IT platforms (LOS/LMS). - Proficient in query management and tracking. - Effective communication skills. Education: - Post Graduate/ Graduate in any discipline.,

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Tata Capital logo
Tata Capital

Financial Services

Mumbai Maharashtra

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