PRODUCT AND SOFT SKILL TRAINER

Key Responsibilities – Product & Soft Skills Trainer

• Training Delivery
• Conduct training sessions on company products, technical specifications, and applications.
• Deliver soft skills training to enhance communication, teamwork, and customer handling skills of employees.
• Content Development
• Design and update training materials, manuals, and presentations in alignment with product updates and business needs.
• Develop role-specific training modules for sales, dispatch, admin, and support teams.
• Skill Enhancement
• Coach employees to improve communication, negotiation, and customer service abilities.
• Provide guidance on professional etiquette and workplace behavior.
• Assessment & Feedback
• Evaluate participants’ learning progress through assessments, role-plays, and feedback sessions.
• Share regular reports with management on training effectiveness and employee development.
• Cross-Functional Support
• Collaborate with sales and admin teams to identify skill gaps.
• Recommend learning interventions for performance improvement.
• Continuous Improvement
• Stay updated on industry trends, training techniques, and product innovations.
• Suggest improvements in training processes to boost efficiency and employee engagement.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment

Experience:

• Trainer: 1 year (Preferred)

Work Location: In person