213 Product Analysis Jobs - Page 7

Key Responsibilities: Conduct market research to analyze and define product/market fit and competitive positioning. Assess competitor products, identifying strengths, weaknesses, and opportunities for differentiation. Gather and interpret data related to user behavior, product performance, and market trends. Collaborate with product, engineering, marketing, and sales teams to translate findings into actionable insights. Develop detailed product requirements and documentation to support successful implementation. Assist in creating effective go-to-market strategies and product messaging based on market analysis. Collaborate with Product Managers to defineKPIs and measure the success of new features Monitor and report on product performance, customer usage, and market changes regularly. Contribute to maintaining clear product development timelines and communication across departments. Conduct A/B testing and experimentation to validate feature improvements. Work with Customer Success teams to analyze support tickets and user pain points. Qualifications: 2-3 years of experience in product analysis, market research, or similar analytical roles. Experience working in a startup is preffered. Strong analytical and research skills, with the ability to interpret and present complex data and market information. Attention to detail and first principle thinking is a must Familiarity with product lifecycle management, agile methodologies, and standard analytics tools. Hands-on experience with data visualization tools is an add on What We Offer: Opportunity to work with a rapidly growing SaaS company. A collaborative and innovative work culture. Professional development and career growth opportunities.

Company Overview: Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary FPRONE platform. By understanding our client's needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics combined with deep industry expertise to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com . Role Overview We are seeking a highly motivated Product Support Specialist to join our growing team. This frontline support role is responsible for assisting merchant users as they navigate through the chargeback management process and utilize our proprietary platform. You will provide direct support to clients by helping them understand portal workflows, assisting with navigation issues, resolving general platform queries, and ensuring a smooth, efficient user experience. Strong communication skills, quick learning ability, adaptability, and a client-first attitude are critical for success in this role. This is an exciting opportunity for individuals who are passionate about client service, product support, and becoming an expert in the chargeback management journey. Key Responsibilities Assist merchant users in navigating the chargeback process through our platform. Provide Tier 1 frontline support through tickets, emails, chats, and calls for product and navigation-related inquiries. Help clients resolve challenges related to portal functionality, workflow navigation, and usage best practices. Triage incoming tickets and categorize them appropriately (Product, Operations, IT-related). Escalate more complex technical issues to internal teams following standard escalation workflows. Maintain accurate and thorough documentation of client interactions and resolutions. Continuously stay updated on platform enhancements, new features, and process changes. Update and contribute to internal knowledge base resources based on new learnings. Manage escalations and pressure situations professionally, ensuring irate or concerned clients are handled empathetically and effectively. Meet and exceed SLAs, KPIs, and CSAT targets. Key Result Areas (KRAs) Efficient and accurate support for portal navigation and platform functionality. First-level resolution of client queries related to chargeback workflows. Timely escalation of complex issues to relevant teams. High client satisfaction through effective communication and support delivery. Qualifications & Requirements Bachelor's degree in any discipline. 4-8 years of experience in customer support, product support, client services, and/or helpdesk roles (preferably supporting a technology platform). Excellent verbal and written communication skills, with strong ability to understand and assist US-based clients. Ability to quickly grasp platform workflows and explain them clearly to users. Familiarity with ticketing systems and escalation workflows. Strong attention to detail, multitasking skills, and client empathy. Ability to handle pressure situations and escalations calmly and professionally. Comfortable working US daytime hours and weekends, as required. Preferred Skills Prior experience supporting clients using technology or workflow platforms. Familiarity with chargebacks, payment disputes, or merchant-facing financial technology. Experience working in fast-paced support environments focused on customer success. ITIL 4 Certification, preferably with Foundation level completed.

Location : Pune (FC Road ] Experience: 2- 6YRS Qualification : Bachelors degree in Computer Science, Engineering, or related field WORK Mode : OFFICE MANDATORY Salary: As per the company norms Notice Period : Immediate Job Description : We are looking for an experienced and dynamic Business Analytics & Data Analytics Trainer to join our team. The ideal candidate will be responsible for designing and delivering training sessions on business analytics concepts, tools, and applications. You will equip learners with the skills needed to interpret data, derive insights, and make strategic business decisions. Skills: Business Analytics, Data Analytics, Power BI, Advance Excel, SQL, Tableau, Python, Jira Tool, Responsibilities and Duties - Deliver engaging and interactive training sessions on Java full stack development. Develop and update curriculum and training materials. Provide hands-on coding exercises and projects to reinforce learning. Assess student performance through quizzes, assignments, and projects. Stay updated with the latest trends and technologies in Java full stack development. Provide one-on-one mentorship and support to students. Collaborate with other trainers and staff to ensure a cohesive learning experience. Web Development . (Note: PART TIME WORKER PLEASE DO NOT APPLY) Interested candidates can drop their CV on aishwaryapawar@sevenmentor.com OR contact on 9503389804

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Product analyst focuses on data, statistical analysis and reporting to help investigate and analyze business performance, provide insights, and drive recommendations to improve performance. Expectations/ Requirements: 1. Derive business insights from data with a focus on driving business level metrics. 2. Ability to interact and convince business stakeholders. 3. Developing insightful analysis about business and their strategic and operational implications. 4. Partner with stakeholders at all levels to establish current and ongoing data support and reporting needs. 5. Analyze data from multiple angles, looking for trends that highlight areas of concerns or opportunities. 6. Design, create and deliver data reports, dashboards, extract and/or deliver presentations to strategic questions. 7. Identifying data needs and driving data quality improvement projects. Key Skills Required: 1.Ideally have 2-5 years experience working on data analytics and business intelligence. Candidates from b2c consumer internet product companies are preferred. 2. Proven work experience on MS Excel, Google analytics,SQL, Data Studio, any BI Tool, business analyst or similar role. 3. Should be comfortable working in a fast-changing environment and ambiguous. 4. Critical thinking and very detail oriented. 5. In-depth understanding of datasets, data and business understanding. 6. Capable of demonstrating good business judgement. Education: Applicants must have an engineering academic background with specialization in data science. Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our peoples collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Key Job Purpose : The role is responsible for building intelligence to help us make smarter decisions. You will be working day-in, day-out with the product and engineering folks to help define what next to build and improve our products through data-backed insights ROLES AND RESPONSIBILITIES Own the design, development, and maintenance of ongoing reports, dashboards, etc Track performance of new product releases and measure success Exploring data to find actionable insights and make product recommendation Define metrics to measure the health and success of all initiatives Generate ideas for exploratory analysis to shape future products and provide recommendations for actions Be gatekeeper for ensuring data governance around the organization REQUISITES/PREREQUISITES 1-3 years of experience in Data analysis related profile Good applied statistical skills and knowledge of statistics required Proficiency and working knowledge of SQL and Excel is must-have Experience in using analytical tools like R and Python desirable Deadline driven, ability to work independently Detail oriented, with a strong passion for analytics and problem solving Excellent written and oral communication skills

Job Title: Finance Cost Accountant Company: Krishna Jewellers, Pearls and Gems Private Limited Location: Hyderabad, India Department: Finance Job Type: Full-time Working Days: 6 days a week Job Description: We seek an experienced, detail-oriented, certified cost accountant to join our finance team at Krishna Jewellers, Pearls and Gems Private Limited. As a cost accountant, you will collect, analyze and report on cost accounting data. This includes preparing standard cost reports, monitoring inventory levels, cost comparisons, product costing analysis, tracking variances and making journal entries. You will also collaborate with other departments to ensure accurate budgeting and forecasting processes. If you have a strong finance background, an analytical mindset and excellent problem-solving skills, we encourage you to apply and join our fast-growing team. Well help you reach your career goals with a nurturing environment, industry-standard benefits and abundant learning opportunities in the finance domain. Objectives of this role Develop strategies to reduce costs and study product pricing to ensure the best possible return on investment for the company. Prepare budgeting reports by collecting information and data points from various departments within Krishna Jewellers, Pearls and Gems Private Limited. Investigate discrepancies in financial records and perform month-end close activities, including journal entries and reconciliations. Conduct regular audits, interpret rules related to accounting practices and ensure compliance with the standard regulations in India. Your tasks Examine the costs of production to determine the most efficient methods of production. Ensure accurate classification of expenses under Generally Accepted Accounting Principles (GAAP). Research material costs to ensure the accuracy of the information in the companys accounting system. Analyze manufacturing costs and prepare periodic reports comparing standard prices to actual production costs. Participate in physical inventory counts to ensure the accuracy of inventory records. Monitor the accumulation of all direct labor, overhead and other manufacturing-related expenses. Required skills and qualifications A bachelors or masters degree in finance or commerce with a specialization in accountancy. 3+ years of experience in the accountancy field or an equivalent role. Proficiency in accounting software like Tally, QuickBooks or Peachtree and well-acquainted with Generally Accepted Accounting Principles (GAAP). Exceptional ability to think critically and make decisions based on data analysis. Excellent communication and presentation skills in discussing financial reports with company stakeholders. Preferred skills and qualifications Relevant certifications like Cost Public Accountant (CPA) or Cost Management Accountant (CMA). Passion for numbers and competence in assessing larger datasets. Aptitude for mathematics, statistics, and various cost analysis techniques. Unswerving critical, analytical, and interpretation capabilities. Willingness to work in a team or individually, as required. Benefits: Provident Fund Paid Leave Daily Snack Yearly Bonus Health Insurance Opportunities for professional growth and development A supportive and friendly work environment Interested Candidates can share their profile with hr@krishnapearls.com Also share with us on WhatsApp: +91 7093326464

Job Summary: This dual customer/product focused position serves as the senior technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams. Key Responsibilities: Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making. Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests Applies technical expertise in the areas of product, application and market knowledge to support OEM product selection and equipment design Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes Ensures products are applied and installed correctly to meet customer system requirements and environments Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance Proposes innovative customer-focused initiatives and projects Assists with the transfer of knowledge through coaching and mentoring less experienced engineers Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team. Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge. Leads the development and improvement of work processes and systems across a functional discipline area within a business unit site. Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers. Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role. Operates as a recognized specialist in a discipline or product area within the immediate team. External Qualifications and Competencies Competencies: Machine Integration and Optimization - Combines various parts or sub-systems into a whole to achieve the output most desired by the customer; applies Cummins' installation requirements using our standard tools, processes and identified best practices to ensure optimization of performance, reliability, cost and quality; analyzes technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.Product Application Support - Ensures new product information is available by developing and managing accurate and complete technical content in a timely manner to support our customers and the business; provides new options through management of technical systems to support sales to all of our markets; defines installation requirements and develops innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration. Product Function Modeling, Simulation and Analysis - Impacts product design decisions through the utilization and/or interpretation of computational tools and methods that predict the capability of a product's function relative to its system, sub-system and/or component level requirements. Product Installation Quality - Identifies and applies ways to improve machine integration to minimize rework and deliver the best product; applies standard Cummins processes based on the experience and knowledge of product installation experts; ensures that products are installed correctly and meet requirements through an installation review process. Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; andidentifies the systemic root causes and recommended actions to prevent problem reoccurrence.Product Selection - Guides customers to the best product offerings for their markets and applications; offers best-fit solutions to customers by optimizing product specifications to make Cummins' offerings easy to install into new applications; represents features and benefits of products in terms that customers understand; ensures Cummins' products aren't misapplied through using Cummins' technical information systems, local and application requirements. Technical Customer Management - Represents Cummins to our customers by being the interface for all technical aspects; provides engineering data, documentation and training to customers to support the design and integration of equipment; ensures that the customer's business is not interrupted by managing Cummins' product changes through the use of our change processes and regular communications with Product Development and the customer. Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions.Decision quality - Making good and timely decisions that keep the organization moving forward.Drives results - Consistently achieving results, even under tough circumstances.Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Resourcefulness - Securing and deploying resources effectively and efficiently.Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.This position may require licensing for compliance with export controls or sanctions regulations. Experience: Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred Additional Responsibilities Unique to this Position Overall 10+ years of industry experience, with: 5+ years of experience in getting design documents approved by various Indian Railway Factory/RDSO for rolling stock applications2+ years of experience in conducting propulsion system / integrated system testing for Vande Bharat/EMU/MEMU.Experience in preparing vehicle requirements, system requirements, and interface control documents for Train Control and Management Systems (TCMS).Strong expertise in creating technical documentation, including SOW documents, Software Design documents, Test Plans, and Project Plans. Demonstrated experience in conducting and leading technical meetings across mechanical, electrical, and software design teams. Knowledge and experience in developing safety assessment plans and preparing documentation for safety audits and certifications.Experience in leading and participating in integrated system testing for rail transportation projects. Proficiency in MS Office tools.

The Opportunity: Under general supervision, analyze financial data to identify the companys financial status. Conduct cost and benchmarking analysis. Preparing budget reports. Develop financial models, taking legal limitations into consideration. Participate in regular audits and recommend corrective financial action plans. Create forecast models based on current and past financial results. Pune (India) Avantor Business Center (ABC) Financial Planning & Analysis (FP&A) team partners with Avantor leadership teams in driving the Avantor Key Strategic Business Priorities. ABC FP&A team enables Avantor leadership team in effective decision making by providing timely, accurate and actionable insights globally for all the markets, regions, businesses, and functions. Finance Business Partner FP&A is a member of ABC Pune FP&A team and partner with global leaders both operations & finance in driving various key priorities such as IOP, Forecast, and month end performance analysis etc. by dealing with various functional areas of finance such as Revenue, Cost, margins, Working Capital & Capex etc. This position will also actively partner with multiple stakeholders including operations team on a day-to-day basis to meet the ongoing business requirements. Finance Business Partner is expected to act as process champion/Subject Matter Expert of the assigned area and proactively enable his/her business partners in effective decision making by providing necessary insights by assessing Past & Current performance of the business. The Finance Business Partner is accountable to deliver defined Service Line Agreements (SLA) of his/her role and assist Pune FP&A leadership team in managing the lean culture of the organization and create global impact through change projects that drive automation, standardization, digitization, and analytics. This position Works on highly complex assignments with extensive latitude for independent judgment. This position requires strong business partnering skills with in-depth finance business acumen, data management, reporting and analysis expertise, influencing and change management skills. The position reports to Manager/Team Lead of Financial Planning & Analysis at Avantor Business Center (ABC) Pune and will have matrix alignment with onshore business partners. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Business Partnering Act as Finance Business Partner for Operations team, understanding the key priorities of business/function and Providing insights with forward-looking analysis and initiate discussions/reviews with business partners to enable them in taking key business decisions. Analyzing trends & providing proactive recommendations to the finance leadership team by highlighting potential business risks & opportunities. Partner with Finance/Operations leadership on ad hoc projects /reporting as per the ongoing business requirements. Assessing the existing KPIs/reports of assigned businesses/functions, identifying the gaps in current process, proposing necessary changes to business partners and playing an active role in implementing the proactive mechanisms in measuring & driving business results. Driving Key Processes Act as Subject Matter Expert (SME) of function/business and support leadership team in driving planning, forecasting, pricing & month end closures processes including but not limited to sales & margin analysis, customer & product analysis etc. Assisting Pune FP&A manager to set up FP&A framework. Working Closely with Finance/Operations leads and provide insights in all the key areas of finance including Revenue, Cost Of Sales, Margins, Opex/Capex & Working Capital. Prepare weekly/monthly Management Review decks for leadership team by highlighting the outliers, collaborating with operations/finance teams in understanding the drivers behind the variances, providing necessary commentaries on the business performance. Actively involve in performance review discussions with Finance/Operations leadership teams and providing necessary suggestions to the leadership team on the way forward approach. Assisting finance leadership in driving the key business-specificglobal initiatives . Operational/Functional Excellence Take a lead in establishing Global Standardized Reporting for various businesses/functions. Closely Working with leadership teams in adopting the ABS practices for finance. Collaborate with other team members, identify & implement process simplifications/ improvements. Adopt the best/standard practices across teams. Prepare necessary process documentation of all the deliverables and periodical review of the existing documentation and making necessary changes to ensure the latest business changes are incorporated. Prepare financial analysis for various what if scenarios and sensitivity analysis in analyzing the business impact. Mentoring Coach and mentor new team members to make them successful in their respective role by assisting them in new transitions, having knowledge sharing sessions etc.

Must have : 5+ years of experience as a Business Analyst or Product Manager Configuration experience on any HCM solution (Workday, Oracle, SuccessFactor, ServiceNow, SAP, Any other Cloud solutions etc) either for implementation or enhancement projects Domain experience in any of the HCM modules (Recruiting, Onboarding, Core HR, Performance, Talent, Benefits, Payroll, Time, Absence etc), preferred Onboarding Business Analyst experience to elicit the requirements from business, converting the business requirement into functional specification, collaborating with technology team for designing and building the solution, assisting business user in testing Project execution experience : Agile, Kanban, Waterfall. Participate in sprint planning, backlog grooming, and sprint reviews Collaborate with global team members, stakeholders, cross-functional teams (Engineering, Development, Security, Operations) in a virtual and in-person setting Deal with ambiguity in requirements, demonstrated ability to complete multiple tasks in a fast-paced environment. Facilitation and coordination skills Ability to use data and analysis to drive decision-making Flexible to work in European and US timezones Good to have : Subject matter expert to provide technical and functional support for Rival Workflow SaaS Solution (Formerly SilkRoad Technology: RedCarpet Onboarding solution) Have contributed on Rival Workflow (SilkRoad RedCarpet/Onboarding) implementation or Support projects

Overview This role will ensure the successful delivery of projects across the organization. This role involves providing project management support, ensuring compliance with project methodologies, collecting and analyzing project performance data, and contributing to the development and improvement of project management processes and tools. Responsibilities Project SupportAssist in the tracking, monitoring, and reporting of project progress, including status updates, milestones, and risks. Data AnalysisCollect and analyze project data to identify trends, bottlenecks, and opportunities for improvement. Present findings to senior management for decision-making. Reporting & DocumentationPrepare regular project reports and dashboards to track key performance indicators (KPIs) such as cost, schedule, scope, and quality. Project GovernanceEnsure that projects adhere to the defined project management processes, methodologies, and best practices. Process ImprovementSupport continuous improvement initiatives to enhance project management practices, tools, and templates. Risk & Issue ManagementAssist project managers in identifying and mitigating risks, issues, and dependencies, ensuring timely resolution. Stakeholder CommunicationAct as a point of contact between project teams and senior leadership, facilitating effective communication and collaboration. Project Resource ManagementHelp track resource allocation and utilization across multiple projects, ensuring that resources are effectively managed. Training & SupportProvide training and guidance on PMO tools and methodologies to project teams and new staff. Tool AdministrationManage and update project management software/tools (e.g., MS Project, Jira, Primavera) to track project data and provide updates as needed. Qualifications Education Bachelor's degree in business administration, Project Management, or a related field. Certification in Project Management (e.g., PMP, CAPM, PRINCE2) is a plus. Experience 7+ years of experience in project management or a project support role (PMO Analyst, Project Coordinator, etc.). Experience with project management methodologies (Waterfall, Agile, Hybrid). Familiarity with project management tools (e.g., MS Project, JIRA, Smartsheet, or similar).

Operations is a dynamic, multi-faceted function that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow. YOUR IMPACT Are you looking for a place to get exposure to a full slate of financial products from end to endOur Data team is seeking an Analyst who has an interest in working closely with our trading desks, valuation oversight groups and technology. This role will help you get a solid understanding of all the products we trade with an emphasis in fixed income and equity products. OUR IMPACT Goldman Sachs Asset Management (GSAM) is the investment management arm, providing global investment opportunities to a substantial and diversified client base including institutions, governments and high net worth individuals. GSAM has become one of the pre-eminent investment management organizations globally, with responsibility for over $1 Trillion in assets under supervision. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure. Asset Management Operations comprises of 400+ professionals based in seven centers across the globe. It consists of three broad functional areas, Trade Management, Portfolio Data Control, Client Implementation Management, all of which work in a dynamic environment where risk control, client service and excellence in execution are fundamental principles. The Data and Pricing Team within Asset Management Operations is seeking a new hire. The team ensures accurate prices for all the securities held in GSAM portfolios. The Global Data Control group monitors prices daily and at month end. For the majority of securities, an automated system takes prices from multiple vendors, and validates/selects these prices before releasing it to the portfolio management system on a daily basis. The team member would be involved in communicating with VOG, controllers, various fund management groups and other Operations teams regarding Data and Pricing exceptions. The function will require the Analyst to be able to effectively multi-task and manage priorities. JOB SUMMARY AND RESPONSIBILITIES Closely monitor and validate key data attributes that contributes to important GSAM investing decisions Verifying the prices on securities held in GSAM portfolios on a daily basis across all accounts, to ensure securities are set up and valued accurately. Controlling the risks associated with any abnormal prices and securities as well as ensuring that these are prioritized, pursued and escalated to ensure resolution Investigating and resolving standard product reference data issues that are impacting downstream systems. Liaising with internal counterparties (Traders, Portfolio Teams, Trade Management group and Controllers) Using your problem solving skills, you will act as a central point of contact/escalation for inquiries from the GSAM business regarding product setup and pricing. Leverage your attention to detail by managing daily responsibilities and inquiries, while also working on enhancing your project management skills working on key market initiatives and internal system enhancements. Grow with a strong team and develop a deep understanding of products and complex transactions while working with our business partners. BASIC QUALIFICATIONS Knowledge and experience in financial services Proven track record contributing in a dynamic team environment Pays attention to detail and can multi-task Experience with Microsoft Office applications-specifically Excel Data and Pricing knowledge is preferred but not mandatory Knowledge of product data, reconciliation, trade management and accounting functions is preferred but not mandatory

We are: Investors , spanning traditional and alternative markets offering products and services Advisors , understanding our clients priorities and poised to help provide investment advice and strategies that make sense for their portfolios Thought Leaders , providing timely insights across macro and secular themes to help inform our clients investment decisions Innovators , using our suite of digital solutions to help our clients address complex challenges and meet their financial goals OPERATIONS Operations is a dynamic, multi-faceted function that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow. YOUR IMPACT Are you looking for a place to get exposure to a full slate of financial products from end to end Our Data team is seeking an Analyst who has an interest in working closely with our trading desks, valuation oversight groups and technology. This role will help you get a solid understanding of all the products we trade with an emphasis in fixed income and equity products. OUR IMPACT Goldman Sachs Asset Management (GSAM) is the investment management arm, providing global investment opportunities to a substantial and diversified client base including institutions, governments and high net worth individuals. GSAM has become one of the pre-eminent investment management organizations globally, with responsibility for over $1 Trillion in assets under supervision. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure. Asset Management Operations comprises of 400+ professionals based in seven centers across the globe. It consists of three broad functional areas, Trade Management, Portfolio & Data Control, & Client Implementation Management, all of which work in a dynamic environment where risk control, client service and excellence in execution are fundamental principles. The Data and Pricing Team within Asset Management Operations is seeking a new hire. The team ensures accurate prices for all the securities held in GSAM portfolios. The Global Data Control group monitors prices daily and at month end. For the majority of securities, an automated system takes prices from multiple vendors, and validates/selects these prices before releasing it to the portfolio management system on a daily basis. The team member would be involved in communicating with VOG, controllers, various fund management groups and other Operations teams regarding Data and Pricing exceptions. The function will require the Analyst to be able to effectively multi-task and manage priorities. JOB SUMMARY AND RESPONSIBILITIES Closely monitor and validate key data attributes that contributes to important GSAM investing decisions Track benchmark requirements of new funds, institutional accounts, PWM accounts, etc by liaising with Portfolio Management, Client Relationship Management & Product Development teams. Liaise with Portfolio Managers on new indices that need to be either sourced from an external index provider or constructed internally. Liaise with external index providers to be up to date on index industry developments, analyse its impact and provide regular updates to AM. Extensively test index data in COBALT versus external index platforms prior to implementing new indices. Liaise with Market Data as we'll as Legal teams to validate benchmark specifications in contracts for new indices with index providers. Set up benchmarks in internal systems to enable flow of index data for portfolio management, trading, performance management, compliance, client reporting, etc Apply systemic or manual checks to ensure correctness of benchmark data to PM/downstream systems Calculation of benchmarks manually to validate the accuracy of custom benchmarks Support user related queries/ projects and carries out in-depth index analysis for Portfolio Managers, Traders, Controllers, Compliance, Legal, etc globally. BASIC QUALIFICATIONS Graduation/ Post Graduation Knowledge and experience (1-2 years) in financial services, preferably asset management Knowledge of product data, reconciliation, accounting functions Securities Reference Data and Pricing knowledge Proven track record contributing in a dynamic team environment Pays attention to detail and can multi-task Experience with Microsoft Office applications- Excel, Word, PowerPoint

Analysis related to qualification of Instrument/Equipment and Standards Qualification of Standards and Instruments Knowledge and Skill on Sophisticated instruments like UV, HPLC, GC, UPLC, FTIR, Polarimeter and KFtitrator. Knowledge of Chemical analysis. Knowledge of LIMS/QMS Knowledge of current pharmaceuticals guidelines (eg. ICH, cGMP etc.) Troubleshooting and decision skills for analytical problems. Responsible to perform activities with respective TNI . To ensure the timeline for initiation and completion of testing. Responsible to maintain quality standards that apply to product Analysis, ensuring proper implementation. To maintain the cleaning in quality control department

Job Summary We are seeking a dedicated Product Analyst with 2 to 3 years of experience to join our team. The ideal candidate will have expertise in Windchill and a strong understanding of the Provider domain. This hybrid role requires a proactive individual who can work effectively in a day shift. The position does not require travel allowing you to focus on delivering impactful solutions that align with our companys goals. Responsibilities Analyze and interpret product data to support decision-making processes and enhance product offerings. Collaborate with cross-functional teams to gather and document product requirements and specifications. Utilize Windchill to manage product lifecycle data and ensure accuracy and consistency across systems. Conduct market research to identify trends and opportunities within the Provider domain. Develop and maintain product documentation including user guides and technical specifications. Provide insights and recommendations to improve product performance and customer satisfaction. Assist in the development and execution of product strategies that align with company objectives. Monitor and report on product performance metrics to stakeholders. Support the product development team in identifying and resolving technical issues. Coordinate with the IT department to ensure seamless integration of Windchill with other systems. Facilitate communication between technical and non-technical teams to ensure project alignment. Participate in product testing and validation to ensure quality and functionality. Contribute to continuous improvement initiatives to enhance product development processes. Qualifications Possess a strong understanding of Windchill and its application in product lifecycle management. Demonstrate expertise in the Provider domain with the ability to apply this knowledge to product analysis. Exhibit excellent analytical and problem-solving skills to drive product enhancements. Show proficiency in data analysis tools and techniques to support product decision-making. Display strong communication skills to effectively collaborate with diverse teams. Have a keen attention to detail to ensure accuracy in product documentation and reporting. Be adaptable to a hybrid work model balancing remote and in-office responsibilities.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we re looking for lifelong learners and people who can make us better with their unique experiences. The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We are seeking a dynamic and highly skilled Product Analyst with expertise in Salesforce Sales Cloud and CPQ (Configure, Price, Quote) processes with additional understanding of Service Cloud, provisioning, post-contract processes, and case management. This role is designed to drive improvements in the sales-to-support workflow, optimize Salesforce integrations with product systems, and enhance customer support operations. The ideal candidate will collaborate closely with cross-functional teams to leverage data insights and identify opportunities for process improvement and efficiency gains. You will play a pivotal role in aligning business requirements with technology solutions to ensure seamless customer experiences and operational success. Key Responsibilities: Salesforce Expertise: Leverage deep knowledge of Salesforce Sales & Service Cloud to enhance the CPQ process, provisioning, post-contract activities, and case management. Leverage marketing & sales systems and tools to the best possible extent and drive industry best practices for B2B enterprise automation technology innovations. Workflow Optimization: Analyze and optimize sales-to-support workflows to ensure smooth transitions from sales to post-sales support. System Integration: Work on integrating Salesforce with product systems, ensuring data flow and system interoperability for seamless operations. Process Efficiency: Drive process improvements by analyzing current systems, identifying bottlenecks, and implementing best practices for efficiency. Stakeholder Collaboration: Partner with business stakeholders, including sales, customer support, and product teams, to ensure the solutions meet operational needs. Be a great partner to help define roadmaps and business priorities across all domains Data-Driven Insights: Utilize data analytics to generate insights that guide decision-making and help enhance overall performance and customer satisfaction. Case Management & Support Operations: Improve case management processes to provide efficient, effective customer support, while leveraging automation tools and workflows. System Handson Design and build solutions for Salesforce and related systems. Own system configuration and user setup as needed. Qualifications: 2+ years of hands-on experience with implementing Sales, CPQ and Service cloud Strong understanding of Salesforce integrations, including between Salesforce and product systems. Configuration & Integration experience, including cross-functional processes. Problem-solving and critical thinking skills, technical understanding, and the ability to articulate complex ideas. Ability to collaborate effectively with various business teams and stakeholders. Self-starter that seeks solutions without being told. Delivers high-quality, accurate work on time. Strong problem-solving skills with a process improvement mindset. Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support Why Join Us: Work in a fast-paced, innovative environment that values continuous learning. Collaborate with cross-functional teams and make a direct impact on the business. Opportunity to drive strategic improvements and shape the future of our Salesforce-based processes. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ . U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the followinga veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. 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Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp . How do you know if you have a disability A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Okta The foundation for secure connections between people and technology Follow Okta Apply

Role & responsibilities Creating Chatbots for the clients (after receiving SOW from Presales) Discuss Chatbot creation requirements with Presales and product Estimating of initial delivery times & feasibility Work with tech team for API Wrapper creation Resolving customer complaints brought to your attention. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. Preferred candidate profile MBA Fresher 2025 pass out ONLY

Diverse Lynx is looking for Angular Developer to join our dynamic team and embark on a rewarding career journey Designing and developing user interfaces using angularJS best practices. Adapting interface for modern internet applications using the latest front-end technologies. Writing JavaScript, CSS, and HTML. Developing product analysis tasks. Making complex technical and design decisions for AngularJS projects. Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services. Conducting performance tests. Consulting with the design team. Ensuring high performance of applications and providing support.

About your new Role: Youll be putting your brilliant mind into thinking and defining the product vision and Strategy. Youll understand the customer requirements by carrying out user research. Youll be creating a road-map from conceptualization to release. Youll evaluate market competition and position the product line to appeal to the user. Youll constantly analyze product performance post-launch and iterate on the same to keep improving the product experience. (We are talking hard-core A/B Testing) Come up with a clear-cut business impact for every suggested feature. Requirements: A passion for data and an exceptional ability to solve complex problems. A mind-set that will constantly think about ROI, business and revenue. Design and run A/B tests to improve user journey and conversion of traffic to sales Strong knowledge of SQL and Excel Hands-on experience in any of the wire framing products like draw.io, Adobe XD, Balsamiq etc. Appreciable know-how and experience in technology. Good team player Work independently under minimal direction with a strong work ethic. Youll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support and engineering teams.

As a service consultant you will be the primary contact for clients with respect to data workflows and as part of the Client Experience division you will leverage your specialized knowledge to anticipate and meet clients operational needs, maintaining data processes to support their success. Your role requires a flexible approach to adapt to client needs, reduce overheads, and enhance operational efficiency. Your key responsibilities as a Service Consultant will be to: Create and publish documents on behalf of clients. Ensure client expectations are met by providing visibility of available data. Resolve client queries in a timely manner, based on priority and urgency. Ensure smooth operation of internal and external systems and processes. Create and maintain high-standard process documentation. Provide insights based on analysis to clients and managers. Independently manage client work while maintaining strong internal relationships. Train junior members of the team on new processes and tasks. Oversee daily team operations, ensuring optimal task execution and process efficiency. Adhere to all general security responsibilities as per the company security policy. To join us as a Service Consultant you will need the following experience and skills: 5-7 years of experience in a client-facing role. Proficient in MS Office (Outlook, Teams, Excel). Excellent written and spoken English communication skills. Strong analytical and problem-solving skills. Proven ability to consistently meet Service Level Agreements (SLA). Fund management experience is an advantage. Knowledge of product analysis and Salesforce is a plus. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access

FE fundinfo is a global leader in investment fund data and technology.We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Service Consultant to join our team in Chennai. As a service consultant you will be the primary contact for clients with respect to data workflows and as part of the Client Experience division you will leverage your specialized knowledge to anticipate and meet clients operational needs, maintaining data processes to support their success. Your role requires a flexible approach to adapt to client needs, reduce overheads, and enhance operational efficiency. Your key responsibilities as a Service Consultant will be to: Create and publish documents on behalf of clients. Ensure client expectations are met by providing visibility of available data. Resolve client queries in a timely manner, based on priority and urgency. Ensure smooth operation of internal and external systems and processes. Create and maintain high-standard process documentation. Provide insights based on analysis to clients and managers. Independently manage client work while maintaining strong internal relationships. Train junior members of the team on new processes and tasks. Oversee daily team operations, ensuring optimal task execution and process efficiency. Adhere to all general security responsibilities as per the company security policy. To join us as a Service Consultant you will need the following experience and skills: 5-7 years of experience in a client-facing role. Proficient in MS Office (Outlook, Teams, Excel). Excellent written and spoken English communication skills. Strong analytical and problem-solving skills. Proven ability to consistently meet Service Level Agreements (SLA). Fund management experience is an advantage. Knowledge of product analysis and Salesforce is a plus. By joining the team, you will be offered the following: 24 days holiday Paid Study leave Enhanced paternity & maternity Statutory benefits like PF, Gratuity, etc Support to set up home office Health cover with option to add family members Annual health check up Meal cards Full LinkedIn Learning access Apply today for immediate consideration and we will endeavor to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!

Key Responsibilities: Salesforce Expertise: Leverage deep knowledge of Salesforce Sales & Service Cloud to enhance the CPQ process, provisioning, post-contract activities, and case management. Leverage marketing & sales systems and tools to the best possible extent and drive industry best practices for B2B enterprise automation technology innovations. Workflow Optimization: Analyze and optimize sales-to-support workflows to ensure smooth transitions from sales to post-sales support. System Integration: Work on integrating Salesforce with product systems, ensuring data flow and system interoperability for seamless operations. Process Efficiency: Drive process improvements by analyzing current systems, identifying bottlenecks, and implementing best practices for efficiency. Stakeholder Collaboration: Partner with business stakeholders, including sales, customer support, and product teams, to ensure the solutions meet operational needs. Be a great partner to help define roadmaps and business priorities across all domains Data-Driven Insights: Utilize data analytics to generate insights that guide decision-making and help enhance overall performance and customer satisfaction. Case Management & Support Operations: Improve case management processes to provide efficient, effective customer support, while leveraging automation tools and workflows. System Handson : Design and build solutions for Salesforce and related systems. Own system configuration and user setup as needed. Qualifications: 5+ years of hands-on experience with implementing Sales, CPQ and Service cloud Strong understanding of Salesforce integrations, including between Salesforce and product systems. Configuration & Integration experience, including cross-functional processes. Problem-solving and critical thinking skills, technical understanding, and the ability to articulate complex ideas. Ability to collaborate effectively with various business teams and stakeholders. Self-starter that seeks solutions without being told. Delivers high-quality, accurate work on time. Strong problem-solving skills with a process improvement mindset. Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support

The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader Business Technology organization in the mission to Accelerate Okta s Scale and Growth . The Staff Product Analyst Opportunity: We are seeking a product analyst who is a skilled Salesforce Practitioner with expertise in Salesforce Service Cloud and Experience, with strong knowledge of Customer First applications and business processes to join our expanding team. This role involves leading strategic initiatives and managing ongoing enhancements and production support.The ideal candidate will possess a deep understanding of Salesforce functionalities, strong communication skills, and the ability to collaborate effectively with cross-functional teams. You should have a security-first mindset while balancing seamless customer and employee experience.In this critical role, you will manage work enabling the strategic roadmap for Customer First teams including; Customer Support, Online Experience, and Customer Success utilizing Service Cloud and Experience Cloud features. As the key liaison between technology and business stakeholders, you will ensure technology solutions align with business objectives and maintain integration across the organization. You will also be a lead in the scrum team within a Scrum and Agile framework.If you are a seasoned professional eager to make an impact on Customer First applications, Okta offers a dynamic environment for you to excel. Join us to shape the future of secure technology solutions and support Okta s mission to enable safe technology use anywhere and on any device. What you ll be doing Key Responsibilities: Strategic Planning: Collaborate with stakeholders to understand unique business needs and translate them into a strategic product roadmap for Salesforce-based products Vision & Strategy: Define and communicate the overall vision and strategy for Salesforce-based products, ensuring alignment with business goals Business Process Understanding: Maintain a holistic view of business system processes and users to understand functional impacts related to configuration, process, workflows, and reporting Backlog Management: Prioritize and manage the product backlog, ensuring that features and enhancements align with business priorities Articulation: Clearly articulate user stories, acceptance criteria, and technical specifications for development teams Stakeholder Liaison: Act as the liaison between business stakeholders and the scrum team, providing guidance and clarification on requirements Agile Participation: Participate in Agile ceremonies, including sprint planning, backlog refinement, and sprint reviews User Acceptance Testing: Oversee UAT sessions to ensure that delivered solutions meet business requirements and expectations Platform Stability: Maintain an always on mentality to ensure platform stability, working with production support and the scrum team to resolve defects Release Communication: Ensure that releases are well-communicated and that stakeholders are informed about changes and their impact Documentation: Ensure process and technical documentation is created and maintained Adaptability: Adapt to changing priorities of the business and seek out creative solutions to evolving challenges What You ll Bring to the Role: Experience: 8+ years of IT experience, including 5+ years of hands-on implementation of Sales & Service Cloud and 4+ years with Customer First applications Product Ownership: Proven experience as a Product Analyst or similar role with a focus on Salesforce products and Customer First business processes Technical Expertise: Experience supporting the design and implementation of large-scale, technically complex solutions on Salesforce and associated ecosystem Agile Methodologies: Experience with Scrum and Agile development methodologies Communication Skills: Excellent written and verbal communication, collaboration, and interpersonal skills to engage with a broad set of stakeholders Analytical Skills: Ability to analyze business processes and systems for inefficiencies and guide internal customers to success. Innovation: Maintain connection with industry technology trends, bring innovation and creativity to solution design to business problems with an ever present security mindset Lifecycle Management: Demonstrable ability to oversee the end-to-end lifecycle from conception to launch Time Management: Strong time management and self-management skills. Adaptability: Ability to excel in a fast-growing, fast-paced environment, delivering accuracy while managing to deadlines with adaptability Security Mindset: A security first mindset Certifications: Preferred certifications include Service/Sales Cloud Consultant and Product Owner certifications What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta

Job Title: Sr Product Analyst Experience: 4 -9 Years Job Location: Remote, India Company Overview: As Ensemble Health Partners Company, we're at the forefront of innovation, leveraging cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. Our future-forward technology combines tightly integrated data ingestion, workflow automation and business intelligence solutions on a modern cloud architecture. We have the second-largest share in the RCM space in the US Market with 10000+ professionals working in the organization. With 10 Technology Patents in our name, we believe the best results come from a combination of skilled and experienced team, proven and repeatable processes, and modern and flexible technologies. As a leading player in the industry, we offer an environment that fosters growth, creativity, and collaboration, where your expertise will be valued, and your contributions will make a difference. Position Overview: As a key member of the Product Management vertical at Ensemble, you will be responsible for managing the product development process within an organization. You will also research and determine clients needs, convert needs to consumable requirements, determine the value and incorporate them into the product roadmap. Roles & Responsibilities Demonstrate understanding of RCM terms, industry standards, business processes, and Ensembles applications and information flow Understand, analyse, and document the business needs Build process flows for current and future state Breakdown business needs into features and stories and back them with diagrams and documentation Bring feature requirements to PM and Manager/Co-manager for peer review Realize requirements, know the value and reasoning behind current prioritization Managing and creating a forward-looking product backlog Prioritizing the backlog items based on changing requirements Think comprehensively to align non-functional (security, performance, etc) and reporting requirements to Functional features to ensure holistic development Work across different verticals ops-engineering-product-analytics-implementation to seek feature-related feedback, understand and resolve dependencies Work with offshore engineering teams to clarify business requirements during offshore hours. Present requirements to the team during sprint planning, unblock the engineering teams and act as proxy PM. Work with the teams to build high-level estimates, define timelines and respectively add features to the roadmap. Overseeing all stages of product creation including design and development, to understand any risk. Monitoring and evaluating product development, to mitigate any risk. Collaborate with engineering, product, and data teams to deliver updates. Participating in grooming, scrum meetings and product sprints. Perform feature acceptance. Demonstrate deliverables to stakeholders. Required Skills Knowledge of Healthcare - RCM (Revenue Cycle Management) or Insurance is a great plus. Knowledge of product development architecture. Experience working in an Agile environment using scrum methodologies. Strong collaboration skills - partner with other teams to solve problems, incorporate feedback and ensure smooth delivery. Strong business analysis, documentation, and presentation skills. Excellent oral and written communication skills. Quick learner and ability to lead from the front. Good to have Experience in multitenant enterprise cloud application, .Net, SQL. Knowledge of Azure ADO, AHA, draw.io, Visio is a plus. Must have an experience in healthcare domain. Why Join US? We adapt emerging technologies to practical uses to deliver concrete solutions that bring maximum impact to providers bottom line. We currently have 10 Technology Patents in our name. We offer you a great organization to work for, where you will get to do best work of your career and grow with the team that is shaping the future of Revenue Cycle Management. We have our strong focus on Learning and development. We have the best Industry standard professional development policies to support the learning goals of our associates. We have flexible/ remote working/ working from home options Benefits Health Benefits and Insurance Coverage for family and parents. Accidental Insurance for the associate. Compliant with all Labor Laws- Maternity benefits, Paternity Leaves. Company Swags- Welcome Packages, Work Anniversary Kits Exclusive Referral Policy Professional Development Program and Reimbursements. Remote work flexibility to work from home. Note : Please don't apply if you don't have experience in US healthcare domain.

As a Senior Business Systems Analyst in the Global Medical Technology Medical Information business unit, you will be responsible for bridging the gap between business needs and technical solutions. This role supports the planning and execution of enhancements for Amgens Medical Information digital ecosystem, including Medical Information Websites and validated enterprise systems. You will play a vital role in requirement gathering, documentation, stakeholder engagement, user story creation, validation readiness, and offshore coordination. You will collaborate closely with business SMEs, product owners, QA, validation, and technical teams to ensure that all business requirements are clearly defined, refined, and translated into development-ready user stories that adhere to Amgens GxP and validation standards. Roles & Responsibilities: Facilitate and participate in requirement gathering sessions, backlog refinement, and business feedback discussions for new features and process improvements Translate business requirements into clearly written user stories and tasks in JIRA, including complete descriptions and standardized formatting Define detailed acceptance criteria for each user story, aligned with refinement sessions and stakeholder expectations Lead business demos, capturing feedback in the form of meeting minutes (MOMs) and translating feedback into actionable user stories or enhancements Coordinate with Subject Matter Experts (SMEs) to ensure timely document approvals, process validations, and business alignment Collaborate with cross-functional teams including product owners, developers, validation, and QA to ensure accurate implementation of business needs Support process documentation including current-state and future-state process flows, user journey maps, and system behavior mapping Coordinate with offshore teams for effective delivery of work packages and alignment on shared deliverables and documentation Ensure all activities and deliverables are aligned with Amgens validation processes, GxP requirements, and audit readiness Work closely with validation teams to support RS, DS development, RTM creation, OQ test case mapping, and change control documentation Track and report on the status of user stories, blockers, and upcoming priorities in Agile ceremonies such as sprint planning and retrospectives Contribute to continuous improvement initiatives, knowledge sharing, and the enhancement of BA practices across the team Maintain a strong understanding of the business domain, platform functionality, and user experience requirements to provide strategic input on solution design Proficient in supporting solutions within regulated GxP and CSV-compliant computer systems, ensuring adherence to validation, audit, and documentation standards What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: BS/MS in Computer Science, Information Systems, Life Sciences, or related technical/business field 5+ years of experience as a Business Systems Analyst or Product Analyst in the pharmaceutical or life sciences domain Strong experience with JIRA, Confluence, and Agile delivery methodologies Proven ability to write detailed user stories, acceptance criteria, and maintain traceability documentation Experience working in a GxP-regulated environment with knowledge of Computer systems validation lifecycle Experience collaborating with onsite and offshore delivery models and global project teams Understanding of SDLC, Agile/SAFe delivery frameworks, and change management practices Excellent documentation skills and comfort with process modeling tools Must-Have Skills: Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical users Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously Strong analytical and problem-solving skills to interpret complex data and provide actionable insights Strong understanding of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies, including participation in sprint planning, retrospectives, and backlog refinement. Proven ability to facilitate requirements gathering, document business processes, and translate them into clear, actionable user stories with well-defined acceptance criteria using tools like JIRA and Confluence. Good-to-Have Skills: Work experience in the biotechnology or pharmaceutical industry. Experience using and adopting Scaled Agile Framework (SAFe) Ability to work effectively in a fast-paced, dynamic environment. An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Understanding of change control documentation, impact analysis, and maintaining traceability between business requirements and validation artifacts. Ability to support creation of as-is/to-be process flows, user journey maps, and system behavior models to guide product design and improvements. Ability to conduct the role in accordance to GxP and CSV regulations and requirements Professional Certifications Certified Business Analysis Professional (CBAP) Certified Scrum Product Owner (CSPO) or SAFe Product Owner/POPM Certification in GxP/CSV compliance (preferred) Soft Skills: Strong analytical and critical thinking skills Excellent written and verbal communication Proven ability to manage priorities in a fast-paced, regulated environment High attention to detail with a strong focus on quality and compliance Collaborative and team-oriented with strong interpersonal skills Proactive, self-starter with a continuous improvement mindset

What you will do The Product Analyst position offers a unique opportunity to join a fun, innovative engineering team within the Enterprise Data Strategy and Engineering (EDSE) organization. Youll work on building next-generation capabilities and services in Data and AI using innovative open-source software, frameworks, tools, and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives, ensuring alignment with organizational priorities. As a Product Analyst, for business performance, you will monitor departments performance looking at various projects and providing the updates. You will get connected with different teams: engineering, product, project management etc. to understand and report the performance. Business Performance reporting: Monitor and track org performance. Help to present and communicate to leadership with weekly, monthly and quarterly reports for performance. Data analysis and Provide insights Help leadership team with insights into gaps and area of improvement for business performance. Stakeholder communications Communicate various updates to leadership and other teams. What we expect of you Masters degree and 7 to 9 years of Information Systems experience OR Bachelors degree and 8 to 11 years of Information Systems experience OR Diploma and 10 to 12 years of Information Systems experience 5-7 years of experience in a business performance role. Basic Qualifications: Understanding of different KPIs/metrics (operational, projects and financials) and ability to track, monitor and report those. Good analytical skills. Proficiency with data tools (e.g. excel, power bi, Tableau etc) Experience in communication and presentation to leadership. Excellent stakeholder management skills. Excellent communication and social skills, with the ability to work collaboratively with different teams. Preferred Qualifications: Ability to work effectively across matrixed organizations and lead in collaboration. Passion for technology and customer success, particularly in driving innovative AI and data solutions. Familiarity with biotech/pharma is beneficial. Soft Skills: Excellent analytical and solving skills. Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills.