170 Product Adoption Jobs - Page 2

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: 1. Growth Strategy & Planning Define and execute growth strategies across merchant acquisition, product adoption, and engagement .Identify new market opportunities, customer segments, and industry use-cases (e.g., travel, education, SaaS, e-commerce).Collaborate with Product & Data teams to design growth experiments, optimize con...

Role Overview: As an Account Manager, youll own and grow relationships with our most strategic enterprise customers. This role is perfect for someone with 2 to 5 years of Marketing Agency/ SaaS or AI/automation industry experience, a deep understanding of enterprise communication needs, and a proven record of scaling accounts. Youll drive account expansion, create measurable business value for customers, and help enterprises adopt MyOperator's cutting-edge Business AI Operator platform, leveraging its unified WhatsApp, Calls, and AI-powered chat & voice bots to redefine their customer communication strategies. Key Objectives: Expand Existing Accounts: Drive revenue growth by proactively iden...

As a Product Marketing Consultant, you will play a crucial role in developing and implementing effective marketing strategies to enhance product adoption and boost customer engagement. Your responsibilities will include: - Acting as a liaison between product development teams and the market to align product positioning, messaging, and go-to-market strategies with customer requirements and business objectives. - Utilizing your expertise in product marketing to drive tangible and quantifiable outcomes that contribute to the overall success of the organization. To excel in this role, you should possess the following qualifications: - Proven experience in product marketing with a track record of...

This role is for one of our clients Industry: Technology, Information and Media Seniority level: Associate level Min Experience: 2 years Location: Bangalore JobType: full-time We are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey from initial setup to successful product adoption. This role is pivotal in ensuring customers experience tangible value early, feel confident using the product, and are set up for long-term success. Key Responsibilities Onboarding & Implementation Lead the end-to-end onboarding process for new customers, ensuring a seamless and engaging experience. Understand client obj...

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 24th Oct 2025 (Friday) Interview Time - 10:00AM - 4:00PM Venue - N902, 9th Floor North Block, Manipal Center, Dickenson Road Bangalore 560042 - Nearest Metro Station - Trinity Map - https://maps.app.goo.gl/vJqa7HsLRmxHTPLWA Contact Person - Vinod K | Vrinda Gupta Documents Required - Updated Resume in hard copy If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiri...

Job Description Summary We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts, building, and maintaining strong relationships, addressing inquiries, resolving issues, and acting as a trusted advisor. Success in this role involves ensuring customer satisfaction, demonstrating ROI, and driving renewals and growth. The ideal candidate will have experience in account management, a proven track record of high customer renewal rates, technical expertise, and excellent communication skills. The CSM will collaborate with Sales, Customer Support, Produc...

As a dedicated individual at BiteSpeed, a Sequoia-backed SaaS startup specializing in AI-native Marketing, Support & Sales solutions for e-commerce brands, your role will involve leading customer retention initiatives and nurturing brand advocates. Your contribution will be pivotal in establishing robust customer relationships, collecting feedback, and offering insights to improve product offerings. Key Responsibilities: - Take ownership of customer relationships to deliver exceptional service and enhance satisfaction levels. - Oversee client onboarding procedures and track product adoption to stimulate revenue growth. - Act as a product advisor, assisting customers in optimizing their BiteS...

Lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of solutions Assist and manage the client relationship through each of the lifecycle stages of Adopt, Expand and Renew Help clients achieve faster time to value through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn Improve customer experience through ensuring that product ...

Lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of solutions.. Assist and manage the client relationship through each of the lifecycle stages of Adopt, Expand and Renew. Help clients achieve faster time to value through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn.Improve customer experience through ensuring that produ...

**Role Overview:** As a Customer Success Intern at Eclat, your main responsibility is to proactively drive product adoption and user engagement initiatives for existing customers. This involves tasks such as driving product adoption, user onboarding, and engagement, providing timely customer feedback to internal stakeholders, building customer trust by understanding their requirements, and addressing them satisfactorily. Additionally, you will perform regular checks with end users and library offices to identify gaps in user engagement, resolve customer and end user queries with timely follow-ups, plan training programs to educate end users on products and features, represent the voice of th...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mumbai, Maharashtra, India; Gurugram, Haryana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in digital media, sales, marketing, or product roles. Experience working with digital organizations. Experience identifying and recommending ways to improve product and customer strategy. Preferred qualifications: Experience developing customer relationships to support product adoption. Experience identifying key internal stakeholders to build network and contribute to cross-functional co...

We are looking for CSM to work with high-growth DTC brands doing millions in revenue across US and little bit of Europe region. Till now, most of our growth has been referrals and driven by existing merchants so we are obsessed with merchant experience - looking for someone who can maintain and grow our NPS further!! You would be part of a very small team working with founders, product and sales to own NPS, Product Adoption and Referrals. We are looking for someone with 2-6 years of experience, who has good communication skills & comfortable with excel. Someone who likes speaking with people and has solution oriented mind-set. Someone who is diligent, hustler and gets high on growth hacks :)...

Role Overview: As a renewals account manager at Rippling, you will need to be a self-driven, growth-minded individual with a proven track record of success. Your responsibility will involve managing a large book of business supporting US companies from India and serving as the primary relationship owner for each customer. You will guide customers in optimizing the use of Rippling's suite of back-office HR products and solutions, lead initiatives to meet company objectives for customer adoption and retention, and own all renewals and retention within a fast-growing customer segment. Key Responsibilities: - Navigate a strategic renewal process within a large book of business to increase retent...

As a Team Lead Customer Success at MyOperator, your role involves leading a team of Customer Success Representatives to ensure high levels of customer satisfaction, retention, and growth. You will be responsible for managing team performance, driving process improvements, and fostering strong customer relationships. **Key Responsibilities:** - Drive upsell and cross-sell initiatives to maximize customer value. - Implement strategies for revenue retention and expansion within the existing customer base. - Monitor and improve product adoption rates among customers. - Develop and execute churn management strategies to minimize customer attrition. - Lead, mentor, and develop a team of Customer S...

As a Customer Success Specialist at our company, your role will involve engaging with customers post-purchase to ensure smooth onboarding and product adoption. You will be responsible for driving product usage, as well as upselling and cross-selling within accounts. Building strong customer relationships to prevent churn and acting as a customer advocate to gather feedback for continuous improvement will also be key aspects of your role. Additionally, you will coordinate renewals and manage license/billing details in the CRM system. Collaboration with internal teams such as Sales, Marketing, Product, and Finance will be essential, along with driving CSAT, NPS, customer referrals, testimonial...

You will be joining BiteSpeed, a Sequoia-backed SaaS startup that specializes in building an AI-native Marketing, Support & Sales suite for e-commerce brands. With a strong presence across 50+ countries and having raised $5.5M+, including investments from key players like Sequoia Capital India, Kunal Shah, and Gaurav Munjal, BiteSpeed is focused on enhancing customer experiences and driving growth. As a Customer Success Manager at BiteSpeed, your primary responsibility will be to nurture existing customer relationships, ensuring their success and satisfaction with the product. By leveraging customer feedback, you will play a pivotal role in providing valuable insights to the product team for...

Job Role: Customer Support Lead/Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: ** 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is mandatory **Prior experience in sales or project management is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a season...

As a Product & Revenue Growth Specialist at Immunoshops, you play a vital role in combining scientific product knowledge with customer engagement, distributor coordination, sales team collaboration, and revenue growth initiatives. Your primary focus will be on enhancing customer relationships, driving market expansion, managing key accounts, and supporting distributors to increase product adoption and revenue generation. **Key Responsibilities:** - **Scientific Customer Engagement** - Engage with laboratory professionals and key stakeholders to deliver scientific insights and technical information about Immunoshops IVD products. - Conduct discussions emphasizing scientific advantages, produc...

About The Opportunity We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions. Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks. Role & Responsibilities Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc. Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions. Serve as the primary point of contact for clients, a...

You ll manage a diverse portfolio of EMEA customers and be a key driver of Sitetracker s scale strategy shifting from traditional high touch to efficient, repeatable engagement that still feels personal and delivers measurable outcomes. You ll collaborate with Implementation, Product, Support, and Sales to keep accounts moving, unblock friction fast, and translate product capabilities into business value. Over your first year you will: establish a scalable communication strategy; analyze adoption, value, and retention risk across accounts and create/execute formal plans to address them. You will position Sitetracker s solution to customer business needs ensuring stakeholders clearly see the ...

Appbrew is hiring a Customer Success Manager! Youll manage the full customer lifecycle - onboarding, adoption, retention, and growth. 2-5 yrs in SaaS/e-commerce client success with strong communication & problem-solving skills required. Provident fund Health insurance

As a Customer Success Manager, your role will involve owning customer/account onboarding and setup. You will work closely with customers to understand their goals and demonstrate how the product can help them achieve these goals. Acting as a product consultant, you will guide them through the necessary settings and implementations required for success. Key Responsibilities: - Own customer/account onboarding and setup - Act as a product consultant, guiding customers with necessary settings and implementations - Be the key channel of customer feedback - Liaise with various teams to ensure customers achieve desired outcomes - Manage customer renewals and up-sales - Drive expansion revenue from ...

Your primary responsibility as a Manager, Global Product Commercialization will be to lead the product sales and expansion function for Operational Reports. You will be in charge of the Sales P&L of one of the 5 regions and will lead a team of ACS resources to oversee key activities including: - Developing the Sales Pipeline - Exploring new short-term and long-term white-space opportunities - Identifying new use cases tied to customer pain points - Engaging customers to demonstrate product value - Gathering customer feedback to influence product roadmaps You will work closely with other members of the Global Product Management team to ensure that product commercialization plans are aligned w...

Description What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training At Meltwater, we offer more than just a jobit's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclu...

As a Senior Growth Associate at our company, you will have the opportunity to showcase your strong product instincts and a passion for data-driven decision-making. Your main responsibility will be to accelerate product adoption and user engagement by identifying growth levers, launching scalable strategies, and continuously enhancing the product experience. Key Responsibilities: - Identify and execute product-led growth initiatives to maximize qualified lead generation. - Utilize user feedback and analytics to implement product changes that enhance lead conversion rates. - Optimize acquisition funnels, onboarding flows, and engagement paths to increase leads. - Conduct A/B tests to improve l...