Key Responsibilities: Generating Leads: Identify and pursue potential customers through various channels. Outbound Calling: Make calls to prospects to explain product/service features, benefits, and pricing. Persuasion: Encourage potential customers to make purchases or schedule appointments. Inbound Call Handling: Address inquiries, resolve issues, and provide support to existing customers. Record Keeping: Maintain accurate records of customer interactions in a database or CRM system. Follow-up: Follow up with leads and existing customers to ensure satisfaction and meet sales targets. Sales Performance: Meet individual and team sales goals. Reporting: Maintain and submit reports on call activity and sales performance. Job Type: Part-time Pay: ₹8,000.00 - ₹9,000.00 per month Schedule: Evening shift Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) English (Required) Location: Salt Lake, Kolkata, West Bengal (Preferred) Work Location: In person

Key Responsibilities: Generating Leads: Identify and pursue potential customers through various channels. Outbound Calling: Make calls to prospects to explain product/service features, benefits, and pricing. Persuasion: Encourage potential customers to make purchases or schedule appointments. Inbound Call Handling: Address inquiries, resolve issues, and provide support to existing customers. Record Keeping: Maintain accurate records of customer interactions in a database or CRM system. Follow-up: Follow up with leads and existing customers to ensure satisfaction and meet sales targets. Sales Performance: Meet individual and team sales goals. Reporting: Maintain and submit reports on call activity and sales performance. Job Type: Part-time Pay: ₹8,000.00 - ₹9,000.00 per month Schedule: Evening shift Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) English (Required) Location: Salt Lake, Kolkata, West Bengal (Preferred) Work Location: In person

Serving as the first point of contact for IT support within the organisation Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Rotational shift Work Location: In person

Serving as the first point of contact for IT support within the organisation Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Rotational shift Work Location: In person

Generating Leads and Sales: Making outbound calls to potential customers and converting them into sales. Building Relationships: Fostering rapport with customers and understanding their needs. Product Knowledge: Providing accurate information about products/services, pricing, and benefits. Handling Inquiries: Answering customer questions and resolving issues. Following Scripts: Adhering to communication scripts and guidelines to maintain professionalism and consistency. Meeting Targets: Achieving individual and team sales goals. Documentation: Maintaining accurate records of customer interactions and sales activities. Customer Service: Providing excellent customer service and resolving complaints effectively. Database Management: Maintaining and updating customer information in a CRM system. Compliance: Adhering to all regulatory and legal guidelines for telecalling and telemarketing. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month Schedule: Monday to Friday Morning shift Supplemental Pay: Performance bonus Work Location: In person

Key Responsibilities: Campaign Strategy & Planning: Develop and implement advertising strategies to target specific audiences based on project goals and marketing objectives. Conduct keyword research and analysis to identify relevant keywords and phrases. Determine appropriate bidding strategies and budgets. Create and launch new campaigns, ad groups, and accounts. Campaign Management & Optimization: Manage and optimize existing campaigns to improve performance and ROI. Continuously monitor campaign performance, analyzing key metrics like clicks, impressions, conversions, and cost per conversion. Adjust bids, targeting settings, and ad copy based on data analysis and performance trends. Conduct A/B testing on ads and landing pages to identify effective strategies. Reporting & Analysis: Prepare regular reports on campaign performance, highlighting key results and insights. Identify areas for improvement and recommend optimization strategies. Technical Skills & Knowledge: Proficiency in Google Ads platform and related tools (e.g., Google Analytics). Understanding of search engine marketing (SEM) and pay-per-click (PPC) principles. Knowledge of digital marketing trends and best practices. Collaboration & Communication: Collaborate with other marketing team members and stakeholders. Communicate campaign performance and recommendations effectively. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Key Responsibilities: Generating Leads: Identify and pursue potential customers through various channels. Outbound Calling: Make calls to prospects to explain product/service features, benefits, and pricing. Persuasion: Encourage potential customers to make purchases or schedule appointments. Inbound Call Handling: Address inquiries, resolve issues, and provide support to existing customers. Record Keeping: Maintain accurate records of customer interactions in a database or CRM system. Follow-up: Follow up with leads and existing customers to ensure satisfaction and meet sales targets. Sales Performance: Meet individual and team sales goals. Reporting: Maintain and submit reports on call activity and sales performance. Job Types: Part-time, Permanent Pay: ₹7,000.00 - ₹7,500.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Key Responsibilities: Generating Leads: Identify and pursue potential customers through various channels. Outbound Calling: Make calls to prospects to explain product/service features, benefits, and pricing. Persuasion: Encourage potential customers to make purchases or schedule appointments. Inbound Call Handling: Address inquiries, resolve issues, and provide support to existing customers. Record Keeping: Maintain accurate records of customer interactions in a database or CRM system. Follow-up: Follow up with leads and existing customers to ensure satisfaction and meet sales targets. Sales Performance: Meet individual and team sales goals. Reporting: Maintain and submit reports on call activity and sales performance. Job Types: Part-time, Permanent Pay: ₹7,000.00 - ₹7,500.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Screen calls and take messages. ● Process bills and help clients or customers if they have any questions about their charges. ● Organize files for billing, customer and client records, etc. ● Direct visitors to the correct office. ● Respond to all customer inquiries in a polite and timely manner. ● Effectively answer and direct phone calls to the correct department. ● Welcome and greet visitors in a warm and friendly manner, and answer any questions visitors have. ● Maintain and stock the reception area and all common areas in a clean and tidy manner at all times.(Kitchen, Bathroom, Conference Room etc.) ● Operate standard office equipment on a regular basis, including a fax machine, copy machine, and a computer. ● Keep detailed and accurate records of visitor requests and of calls received. ● Receive deliveries; sort and distribute incoming mail. ● Take inventory of supplies and restock as needed. ● Maintain the general office filing system. ● Perform other administrative duties as required to support the mission and function of the company. ● Provide additional support to all sales agents and CSR’s as needed. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Fixed shift Night shift Language: English (Required) Work Location: In person

Key Responsibilities: Generating Leads: Identify and pursue potential customers through various channels. Outbound Calling: Make calls to prospects to explain product/service features, benefits, and pricing. Persuasion: Encourage potential customers to make purchases or schedule appointments. Inbound Call Handling: Address inquiries, resolve issues, and provide support to existing customers. Record Keeping: Maintain accurate records of customer interactions in a database or CRM system. Follow-up: Follow up with leads and existing customers to ensure satisfaction and meet sales targets. Sales Performance: Meet individual and team sales goals. Reporting: Maintain and submit reports on call activity and sales performance. Job Types: Part-time, Permanent Pay: ₹7,000.00 - ₹7,500.00 per month Schedule: Day shift Monday to Friday Ability to commute/relocate: Salt Lake, Kolkata, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Work Location: In person

Job Title: Website Caller Company: Proclivity Digitech Pvt Ltd Job Description: Timing 6AM-3PM Morning Shift We're hiring Website Callers for our International Website Selling Process in our morning shift (NZ/Aus). The purpose of this role is to generate clients, convince them to purchase website and digital marketing services, and make collections from clients. Job Profile: - Develop and maintain proper interaction and reputation with clients - Understand the business needs of clients - Convince clients to invest in new projects with the company - Outbound process (website selling) - B2B process - Unlimited incentives Key Benefits: - No night shifts or rotational shifts - Doorstep pickup provided Requirements: - Experience in website selling campaigns (freshers are also welcome) - Experience in B2B international BPO is a plus - A plus if you have experience in website selling process Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Fixed shift Monday to Friday Morning shift Work Location: In person

Job Title: Website Caller Company: Proclivity Digitech Pvt Ltd Job Description: Timing 6AM-3PM Morning Shift We're hiring Website Callers for our International Website Selling Process in our morning shift (NZ/Aus). The purpose of this role is to generate clients, convince them to purchase website and digital marketing services, and make collections from clients. Job Profile: - Develop and maintain proper interaction and reputation with clients - Understand the business needs of clients - Convince clients to invest in new projects with the company - Outbound process (website selling) - B2B process - Unlimited incentives Key Benefits: - No night shifts or rotational shifts - Doorstep pickup provided Requirements: - Experience in website selling campaigns (freshers are also welcome) - Experience in B2B international BPO is a plus - A plus if you have experience in website selling process Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Fixed shift Monday to Friday Morning shift Work Location: In person

Required Skills: Communication Skills: Excellent verbal communication, active listening, and clear articulation.Spoken English Must. Interpersonal Skills: Ability to build rapport, empathize with customers, and handle challenging situations. Persuasion and Negotiation: Convincing customers to consider products/services and negotiating deals. Problem-Solving: Identifying and resolving customer issues effectively. Sales Skills: Understanding the sales process, closing deals, and upselling/cross-selling. Computer Skills: Basic computer literacy, including CRM software and data entry. Time Management: Efficiently managing call volume and meeting targets. Adaptability: Adjusting communication style based on different customer personalities and situations. Persistence: Following up on leads and consistently working towards sales targets. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Fixed shift Monday to Friday Morning shift Work Location: In person

Key Responsibilities of an SEO Specialist: Keyword Research: Identifying relevant keywords and phrases that potential customers use when searching for products or services. On-Page Optimization: Optimizing website content, structure, and metadata to improve search engine rankings. Off-Page Optimization: Building high-quality backlinks from other reputable websites to enhance website authority and credibility. Content Creation: Developing engaging and informative content that caters to user search intent and aligns with SEO best practices. Technical SEO: Ensuring the website is technically sound and easy for search engines to crawl and index. Performance Analysis: Tracking website traffic, rankings, and other key metrics to identify areas for improvement. Competitive Analysis: Monitoring competitor SEO efforts and strategies to identify opportunities for improvement. Staying Up-to-Date: Keeping abreast of the latest SEO trends and algorithms to ensure effectiveness. Collaboration: Working with other team members, including web developers and content creators, to implement SEO strategies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person

VoIP Support Engineer (NOC) JOB DESCRIPTION The VoIP Support Engineer NOC (Network Operations Centre) is responsible for monitoring, maintaining, and supporting Voice over IP (VoIP) networks to ensure high availability and optimal performance. The role involves managing day-to-day operations, troubleshooting VoIP and Dialer issues, ensuring uptime and performance, and providing technical support and solutions. Roles and Responsibilities - Monitor the VoIP network infrastructure using NOC tools and dashboards. Perform real-time monitoring of SIP trunks, Active Calls, CDR, Account Balances and Routing & Switching. Provide technical support to customers using A1 Communications products via chat and calls. Lead response efforts to NOC notifications , ensuring quick resolution Dialer & VOIP related issues Willingness to work in rotational shifts (24x7). · Ensure clear communication of schedule and expected resolution of NOC incident tickets to clients, technical support staff, and management. Conversational English-speaking and communication skills (must be able to handle customer interactions professionally). Technical issues. Prioritize tasks, ensuring efficient handling of incidents and service requests. Identify and troubleshoot VoIP-related issues, including call quality, latency, packet loss, and jitter. Analyze call logs and traffic patterns to resolve service interruptions. Provide Level 1 & Level 2 support for VoIP issues, escalating complex problems to senior engineers if needed. Skill Requirements: Minimum 1 + years of experience in VoIP NOC or Call Centre Infrastructure support. Must having strong knowledge in VICIdial, GoAutodial or PBX System . Familiarity with VoIP platforms like Asterisk, FreePBX, 3CX, Elastix, FusionPBX, and VoIP soft switches. Hands-on experience with SIP, RTP, VoIP protocols, and troubleshooting tools. Ability to work under pressure and in a fast-paced environment. Be capable to troubleshoot and Manage VICI-Dialer / PBX / VOIP / Network related issues and following up with service providers both internal and external during Incident. Strong analytical skills, problem-solving abilities, and attention to detail. Excellent communication skills and team collaboration. Configure and maintain VoIP equipment, such as IP PBXs, VoIP phones, and routers. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,000.00 per month Work Location: In person