11 Processoriented Jobs

The Member of the Assure Care Support Team at Simple Retail Solutions in Ahmedabad, Gujarat, plays a crucial role in delivering exceptional customer support. With a "We Care for You" attitude, your primary objective is to troubleshoot, diagnose, and resolve customer issues effectively. By ensuring seamless experiences with the products, you will contribute to fostering long-term customer loyalty. Each customer interaction should leave them feeling confident, valued, and supported. Your key responsibilities include handling a minimum of 10 customer interactions daily with a focus on achieving first-contact resolution. You will be responsible for researching, diagnosing, and troubleshooting technical issues, as well as following standard escalation procedures for unresolved matters. Striving for 5-star feedback in every engagement is vital, along with maintaining 100% accurate customer records in CRM tools. Additionally, you will identify recurring issues to contribute to self-service solutions or product enhancements and collaborate with development teams by sharing valuable customer insights. The ideal candidate for this role is customer-focused, enjoys helping others, and excels in ensuring customer success. Strong written and verbal communication skills are essential, along with proficiency in any regional language, such as Hindi or Gujarati. Technical aptitude to diagnose hardware and IT-related issues, as well as an understanding of profit calculations, margin reports, and accounting, is beneficial. A problem-solving mindset, time management skills, empathy, patience, and a proactive, self-motivated approach are also key attributes. Being a continuous learner who embraces feedback and contributes to team insights is highly valued. If you are interested in this opportunity, please send your CV to aadhi.nandhini@cloudtechnologiesltd.co.uk. Feel free to share this post with someone who fits this role and help them grow their career. #Hiring #CustomerSupport #RetailSolutions #TechSupport #CareerGrowth #JobOpening,

You are the leading provider of professional services to the middle market globally. Your purpose is to instill confidence in a world of change, empowering your clients and people to realize their full potential. Your exceptional people are the key to your unrivaled, inclusive culture and talent experience, and your ability to be compelling to your clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you, and that's why there's nowhere like RSM. Join RSM, the leading provider of professional services to the middle market globally. For nearly 100 years, RSM has been dedicated to instilling confidence in a world of change, empowering clients and people to reach their full potential. The inclusive culture and exceptional talent drive success and make RSM unique. RSM is seeking an Account Management Analyst to join the team. This role supports Account Managers by managing renewals, recurring services, and technology subscriptions, ensuring seamless client experiences and long-term satisfaction. You'll collaborate with internal stakeholders to identify opportunities for retention, growth, and process improvement, leveraging data-driven insights to enhance efficiency and client value. This role will significantly impact client service success, ensuring clients receive exceptional support, strengthening relationships, and building trust. By focusing on high-quality service and support, you will contribute to the overall success and satisfaction of clients. Key Responsibilities Client Relationship & Renewal Management - Serve as the primary point of contact for client renewals, subscription management, and inquiries, ensuring high satisfaction and retention. - Own end-to-end renewal processes for Boomi (or similar integration platforms), including contract negotiations, pricing adjustments, and alignment with client goals. - Collaborate with Account Managers, Customer Success, and Support teams to address client issues and identify upsell/cross-sell opportunities. Data Analysis & Strategic Insights - Analyze client usage data, performance metrics, and trends to generate actionable insights for retention and growth. - Prepare data-driven presentations (e.g., QBRs, renewal reports) with tailored recommendations. - Maintain accurate CRM records and identify risks/opportunities. Operational Excellence - Streamline renewal and account management processes to improve efficiency and reduce churn. - Support client meetings with agenda preparation, follow-ups, and documentation. - Leverage automation tools to scale high-value engagements across accounts. Strategic Growth - Partner with Account Managers to develop strategies for long-term client partnerships. - Stay updated on Boomi product enhancements, industry trends, and competitor insights. - Collaborate with Boomi's partner ecosystem (e.g., system integrators, resellers) to drive revenue. Key Areas of Value and Impact - Revenue Retention & Growth: Drive renewals, reduce churn, and identify expansion opportunities. - Client Trust: Deliver exceptional service to strengthen long-term partnerships. - Operational Efficiency: Optimize processes for scalability and productivity. Ideal Candidate Profile Experience: - 2-5 years in account management, renewals, customer success, or operations (software/SaaS, professional services, or IT preferred). - Proven track record in meeting/exceeding renewal quotas and managing subscription-based contracts. - Familiarity with Boomi or similar integration platforms is a plus. - Experience with CRM, data analysis tools (e.g., Excel, Power BI), and Microsoft Office. Skills: - Renewals Expertise: Ability to negotiate contracts, communicate price increases, and mitigate churn. - Analytical Mindset: Strong data interpretation skills to derive client insights. - Collaborative: Work cross-functionally with sales, support, and success teams. - Process-Oriented: Attention to detail with a focus on scalable, efficient workflows. - Adaptable: Thrives in fast-paced environments and manages shifting priorities. - Comfortable working in a virtual environment and available for Shift 2 (2 PM to 11 PM). Qualifications: - MBA or Masters degree in a relevant field. - Basic understanding of financials, SaaS sales cycles, and presales processes. Why Join Us - Global Impact: Work with international clients across diverse industries, delivering high-value services worldwide. - Investment in Talent and Infrastructure: RSM invests in state-of-the-art facilities and offers opportunities to talent from Tier II cities, ensuring a collaborative, dynamic, and inclusive work environment. - Rapid Expansion of USI: Join a firm with ambitious growth plans, aiming to grow its USI team to 5,000 by 2026. - Career Growth: Access continuous learning, mentorship, and global mobility opportunities to advance your career. - Innovative Culture: Collaborate in a forward-thinking, data-driven environment using cutting-edge tools and technologies. - Inclusive Workplace: Be part of a diverse, supportive team rooted in RSM's "Five C's": Caring, Curious, Collaborative, Courageous, and Critical Thinkers, ensuring a nurturing and empowering work environment. - Future-Ready Skills: Lead digital transformation initiatives, leveraging AI and automation to drive innovation. - Commitment to Employee Satisfaction: RSM is committed to achieving high employee satisfaction and focuses on client satisfaction and retention, ensuring a positive work experience and contributing to the firm's success. At RSM, a competitive benefits and compensation package is offered for all people. Flexibility in the schedule is provided, empowering individuals to balance life's demands while maintaining the ability to serve clients. Learn more about the total rewards at https://rsmus.com/careers/india.html. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send an email to careers@rsmus.com.,

We are seeking an Immediate Joiner - Sales Executive (ERP) who excels in hunting and finalizing deals. The ideal candidate will possess experience in B2B sales of high-value software products/solutions, specifically ERP software, and must have managed the complete sales cycle. Key Requirements: - MBA Finance/Chartered Accountant Background preferred - Excellent English communication skills - Previous ERP Experience considered a plus - Proficient in English writing - Strong organizational skills to handle competing client demands - Ability to adapt and learn new technologies - Strong Project Management skills, PMP certification preferred - Process-oriented individual - Enthusiastic about working with a rapidly growing start-up company - Fluent in English speaking - Ensure timely achievement of all project milestones Responsibilities: - Conducting Cold Calls and Follow-Ups - Organizing Onsite Client Meetings, Presentations, and Demos for domestic clients - Creating and submitting proposals for ERP products - Collaborating with ERP partners to finalize proposals - Conducting Negotiations and achieving closures - Engaging with clients post-order to ensure satisfaction If you meet the above criteria and are excited about contributing to our dynamic team, we look forward to receiving your application.,

At Polaris Inc., we take pride in driving change and innovation while having fun doing what we love. We believe in empowering our employees to take on challenging assignments and roles with an elevated level of responsibility within our agile working environment. Our team members are the heart of our organization, and together, we create incredible products and experiences that inspire us to THINK OUTSIDE. As a Support Analyst at Polaris Industries Inc., you will join the Application Support team within the Polaris IS organization. The Supply Chain Systems team is responsible for providing support for all current global business applications used by Suppliers and Internal teams. Your role will involve managing the day-to-day availability of these applications, assisting end users, responding to system alerts, and resolving incidents. In addition, you will utilize your data analysis skills to prepare reports for internal teams on a daily basis. To excel in this role, you must possess strong communication, problem-solving, customer service, and technical skills. Teamwork, sound character, and interpersonal skills are essential, along with being technically astute, well-organized, proactive, and capable of engaging with business and technical users at all levels. Your ability to multitask, be process-oriented, and collaborate effectively with cross-functional teams will be key to your success. Working as a Supply Chain Systems Support Analyst at Polaris, you will provide outstanding customer support for global business applications used by Suppliers across the Americas, Europe, and Asia regions. This role may require flexibility in working hours to accommodate different time zones, including Indian work hours and overlapping with US time zones. Your responsibilities will include managing supplier and internal team expectations, handling Service Now tickets and emails, ensuring adherence to Supply Chain Systems SLAs, owning and resolving supplier/internal team issues, partnering with development teams on strategic projects, and providing training to suppliers on required areas/applications. Additionally, you will contribute to knowledge sharing, troubleshoot errors in applications, identify process improvements, and support post Go-Live activities for new applications/systems launches. To qualify for this position, you should hold a Bachelor's degree in Computer Applications and Systems or have equivalent work experience in Global Supplier Systems Management. A minimum of 3 years" experience in handling Supply Chain Systems for OEMs or Tier 1 companies is required, along with proficiency in English communication, ServiceNow Ticketing tool, EDI specifications, data integration, and supporting QMS/SRM applications. If you are a proactive, detail-oriented individual with excellent problem-solving skills, a strong sense of ownership, and the ability to work effectively in a dynamic environment, we invite you to join our ambitious and innovative team at Polaris India. Apply today and be part of our journey to create extraordinary outdoor experiences for people worldwide.,

The Senior Resident in the Department of Anesthesia is responsible for providing direct or indirect accurate medical attention to patients requiring anesthesia before surgical procedures. This role involves delivering high-quality pre-anesthesia, anesthesia, and post-operative anesthesia care within the hospital setting. Key responsibilities include supervising the pre-operative assessment of patients for elective surgery, identifying high-risk patients, and administering anesthesia for high-risk or difficult procedures. The Senior Resident also collaborates with the surgical team to plan the operating room schedule for elective cases and manages post-operative complications. Additionally, they conduct post-operative rounds, provide pain management, and update patients" families on their condition. The role requires teamwork with nurses, technical staff, other doctors, and medical students. It is essential to stay updated on the latest research and treatment techniques in the field of Anesthesia and attend emergencies according to institutional protocols. The Senior Resident also plays a crucial role in supervising and training nursing/technical assistants, ensuring departmental cost-effectiveness, and maintaining compliance with company policies. Key performance indicators for this role include achieving 100% PAC compliance, maintaining medical records accurately, and preventing anesthesia adverse events and post-operative complications. Minimum qualifications for the position include an MBBS degree and MD/DA in Anesthesia, with 0-3 years of experience. Technical skills such as analytical abilities and computer proficiency are essential, along with behavioral skills like good communication, process orientation, presence of mind, hard work, and being a team player. The candidate should be proficient in English and Hindi. Key internal contacts for the Senior Resident include the HOD, Medical Superintendent, Consultants, Emergency Department, and Coordinators, while key external contacts include patients and attendants.,

As a Design Consultant at our company, your primary responsibility will involve interacting with customers to thoroughly comprehend their design requirements. You will collaborate closely with the sales team to convert potential leads into satisfied customers. Taking charge of the customer's project from inception to completion, you will be responsible for creating 2D-3D designs, presentations, Bills of Quantities (BOQ), and quotations, in addition to coordinating material selection with customers. Your role will also include offering appropriate design consultation, familiarizing customers with NoBroker's processes and terms, and providing regular updates to both customers and management on project status and progress. Collaboration with merchant and fulfillment teams will be essential to ensure adherence to project delivery timelines and uphold excellent customer experience standards. Closing deals with customers and meeting monthly sales targets will be part of your key responsibilities. Please note that there will be no design work required for this position. We are seeking candidates with a proven track record of independently managing interior design projects. An in-depth understanding of factory-made modular furniture, including kitchens, wardrobes, and other storage units, is crucial. Proficiency in translating customer requirements into 2D and 3D designs using CAD software like AutoCAD, Photoshop, and SketchUp is essential. Knowledge of engineered wood materials, wood finishes, and hardware commonly used in modular kitchens and wardrobes is highly desirable. Familiarity with costing for modular furniture, as well as the ability to interpret production drawings, BOQs, and cut lists, will be advantageous. Strong communication and presentation skills are a must-have for this role. In addition to technical skills, we value certain behavioral traits in our Design Consultants. You should be process-oriented and methodical, capable of adhering to company processes for project completion. Attention to detail and accuracy in drawings and calculations is paramount. Staying abreast of current design and style trends in interior design is expected. A proactive approach, coupled with extreme customer-centric behavior and effective verbal and written communication skills, will set you up for success in this role.,

The role involves executing all kinds of academic operations smoothly for all batches across the campus. You will be responsible for the overall ownership of all student events including academic calendar, exams, cultural activities, etc. Coordination with different stakeholders such as the Corporate team, Campus Head, facilitators, and students is a key aspect of the role. You will undergo trainings and disseminate them downstream to other facilitators. Monitoring the activities and performance of all other trainers and facilitators is also a part of the responsibilities. Grievance redressal of students at the campus will be another important task. We are looking for individuals who know how to lead a team effectively and not just manage it. You should be able to communicate effectively and smartly within the team, with the students, and the corporate team. Good planning and problem-solving skills are essential for this role. The ability to coach, counsel, and mentor people of all age groups is crucial. Being professional, process-oriented, tech-friendly, and having a strong customer focus are desirable qualities for this position. In return, you can expect to earn a lot of goodwill and admiration from your students. You will work in an outright friendly environment with no bar on creativity. The team is supportive and diverse, working with mutual respect and clear communication. You will find a leader guiding the team, not just a boss. Get ready to look at problems in unique ways, learn, and grow in this role.,

The Operations Lead is a crucial role responsible for overseeing daily operational activities to ensure efficiency and effectiveness. Your main responsibilities will include leading operational processes, implementing strategies, managing team performance, and maintaining high standards of productivity and quality. As the ideal candidate, you should possess strong communication skills, problem-solving abilities, and a process-oriented mindset with a keen focus on continuous improvement. You will be tasked with leading day-to-day operational activities to achieve business objectives, supervising and guiding operational staff to meet performance targets, ensuring adherence to company policies, procedures, and safety standards, as well as collaborating with various teams such as logistics, HR, finance, and customer service to optimize operational processes. To qualify for this role, you should hold a Bachelor's degree, possess at least 3-5 years of experience in operations or a supervisory position, demonstrate strong leadership and organizational capabilities, and showcase excellent problem-solving and analytical skills. This is a full-time position that requires you to work in person. If you are interested in this opportunity, please speak with the employer at +91 9888562228.,

Experience that Matters At Vrinsoft, our employees always come first. We believe in providing the recognition you deserve, along with the best opportunities to learn and grow. You will have the freedom and flexibility to perform at your best while maintaining a balance between your professional and personal life. Our work environment is professional yet friendly, allowing you to stay abreast with current technologies and think like an entrepreneur. We provide you with the opportunity to innovate, succeed, and help bring out the best in you. Launch a New Chapter in Your Career At Vrinsoft, you can flaunt your talent and showcase your skills beyond just your workstation. You will have the chance to work in tandem with your teammates, building team spirit and fostering employee collaboration in a professional environment. We celebrate all festivals to maintain a festive spirit and provide the perfect platform for you to innovate, perform well, and grow. We believe in promoting a healthy lifestyle and supporting your zeal to stay fit, with expert help always available to assist you. It is a good place to explore your potential, continue to learn, and discover new opportunities. What We Look For We seek individuals with a positive attitude who can embrace our core values and maintain a good team attitude. Leadership traits are welcomed, as we encourage those with leadership skills to contribute to the team and explore their potential. Being an excellent team player with a high level of team spirit is essential, along with a passion for learning and growing. We value individuals who set high goals, are self-motivated, and have a strong passion for their work. Recruitment Process Our recruitment process involves shortlisting candidates, accepting candidate profiles, screening, evaluating, and verifying eligibility, followed by an initial HR interview. Candidates will undergo practical tests including aptitude, technical, and skill tests at various levels. The evaluation skill levels range from basic to expert, and successful candidates will proceed to the HR round, where company policies, culture, perks, remuneration, and any questions will be addressed. Sr Customer Success Manager As a Senior Customer Success Manager at Vrinsoft, you will be responsible for building strong, trust-based client relationships and supporting customers throughout their journey. Key responsibilities include client relationship management, customer advocacy, operational and technical support, cross-sell/upsell initiatives, problem resolution, customer retention, process improvement, client insights and analysis, and stakeholder collaboration. What We're Looking For: We seek individuals with a strong, confident personality and leadership traits, excellent communication and presentation skills, an analytical mindset with a customer-first approach, and the ability to build trust and maintain transparency with clients. You should have strong interpersonal skills, coordination abilities, previous experience in account management or customer success, tech-savviness, a degree in Engineering or Computer Science, and experience in onboarding new clients and driving continuous engagement. Preferred Qualifications: Preferred qualifications include 5+ years of experience in a customer-facing role, background in IT services, SaaS, or digital solutions, familiarity with CRM tools and customer success platforms. To apply, please send your resume to hr@vrinsofts.com or call us on +91 7574 926643.,

We're Hiring at FirstClub! Join one of the fastest-growing retail startups in India. About FirstClub FirstClub is a Bengaluru-based platform reimagining how India shops for everyday essentials. We focus on exceptional quality across every single productwhether it's fruits, flours, oils, dairy, or home staples. Every item on our platform is handpicked, clean-label, and tested for freshness and transparency. Founded by Ayyappan R (ex-Cleartrip, Flipkart, Myntra) and backed by top-tier investors like Accel and RTP Global, were building a thoughtful commerce experience through selective sourcing, meaningful curation, and neighbourhood-first rollouts. Open Roles: Store Manager, Assistant Store Manager, Team Lead Store Operations, Inventory Lead, FnV (Fruits & Vegetables) Manager, QC (Quality Control) Lead, QC Manager. Location: Into Bangalore Type: Full-Time | On-site Experience: 17 years (role-dependent) What We Offer: A fast-paced, growth-oriented environment Opportunity to work with a dynamic team and build processes from the ground up Competitive salary Learning and development opportunities What Were Looking For: Prior experience in modern retail or supermarket operations Strong leadership and team management skills Process-oriented and data-driven mindset Customer-first attitude Interested people can Apply Here.,

You will be joining the G&A Operations department at Vitech in India. At Vitech, we are dedicated to leveraging technology to simplify complex business processes, especially in the insurance and retirement industries. Our team consists of over 1,600 skilled professionals who work together to provide innovative solutions that empower our clients to thrive in a rapidly evolving environment. Our commitment to excellence is recognized by industry leaders such as Gartner, Celent, Aite-Novarica, and ISG. As a Senior Analyst - Financial Operations (P2P), your primary responsibilities will include overseeing day-to-day financial operations, ensuring accurate P2P activities, managing month-end closing entries, and maintaining compliance with company policies and Indian regulations. You will collaborate closely with the Finance Manager and Controller to uphold internal controls and drive operational excellence. Additionally, you will be involved in data analysis, reporting, and building strong relationships with internal and external stakeholders. To excel in this role, you should hold a CA or CA Semi-Qualified certification with a minimum of 3 years of finance experience and expertise in India GAAP. Proficiency in ERP Systems (e.g., Sage100, Tally, Zoho), advanced Excel skills, and familiarity with CONCUR T&E will be beneficial. Strong communication skills, attention to detail, analytical mindset, and ability to work effectively within a team are essential for success in this position. Join our dynamic team at Vitech, where your contributions will play a pivotal role in the growth and success of our global operations. We offer a competitive compensation package and comprehensive benefits to support your well-being and professional development. Take the next step in your finance career by applying today to be a part of Vitech India's innovative and collaborative work environment.,